The Sales/Marketing Administrator will provide critical support to the Sales and Marketing team, ensuring the smooth and efficient operation of administrative functions. This role will assist in customer engagement, campaign coordination, CRM management, and reporting, contributing to the overall success of business development efforts. **Key Responsibilities:** Sales Support: - Assist in preparing quotes, proposals, and sales materials - Organise and schedule meetings, follow-ups, and customer calls - Maintain sales records, update CRM systems, and manage order tracking - Support the delivery and installation process by coordinating with relevant teams Marketing Support: - Assist with email campaigns, social media updates, and promotions - Help update website content and product information - Collect marketing data, run basic reports, and support event planning Customer Interaction: - Handle customer enquiries via phone and email - Follow up on leads and support sales staff in maintaining customer relationships - Provide support in managing customer complaints efficiently and professionally Administrative Duties: - Keep accurate records of customer communications and sales activity - Support in producing reports and maintaining department documentation - Coordinate internal communication between the sales and marketing team Skills Required: - Excellent communication and interpersonal skills - Strong attention to detail and accuracy in data entry and reporting - Ability to work independently and as part of a team - Good time management and multitasking skills - Proficiency in using CRM software, MS Office, and email tools - Experience in supporting sales or marketing departments Qualifications Required: - Proven experience (minimum 2 years) in a sales, marketing, or administrative support role - Technical or product knowledge relevant to the company’s services is an advantage - A relevant bachelor’s degree in business sales, marketing, management or a related field is preferred but not mandatory. **Benefits:** - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Supportive and collaborative work environment. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Additional pay: Performance bonus **Benefits:**Company pension Schedule: Monday to Friday Work Location: In person Expected start date: 01/07/2025
What You’ll Do: • Create, plan, and schedule engaging content for TikTok and Instagram • Stay on top of UK streetwear drops, trends, and culture • Manage DMs, comments, and interact with followers to build engagement • Help with influencer outreach and collab ideas • Assist in planning campaigns or giveaways to grow our audience • Analyse insights and suggest ways to boost reach and engagement • Keep our brand voice authentic, bold, and community-driven What We’re Looking For: • Passion for UK streetwear, hype culture, and fashion • Strong understanding of TikTok, Instagram trends, and meme culture • Basic content creation/editing skills (Canva, CapCut, Reels editing, etc.) • Good communication and creativity • Self-starter, reliable, and eager to learn • Ideal for students, creatives, or recent grads looking for hands-on experience What You’ll Gain: • Real experience growing a fashion brand’s social media from the ground up • Freedom to experiment and bring your creative ideas to life • Chance to be part of a culture-driven startup shaping the UK streetwear scene • Letter of recommendation and potential to transition into a paid role