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Clarion Homecare Ltd Location: Ilford, Redbridge, East London Salary: £16.00 to £20.00 per hour, depending on relevant experience and assessed clinical competencies. Job type: Full time, Part time or Bank, as applicable to the vacancy. Shifts: Days, nights and weekends, depending on the available care package. About Clarion Homecare Clarion Homecare Ltd is a CQC registered, nurse led care provider delivering personalised care and specialist support to people in their own homes. We are looking for experienced Complex Care Support Workers who are confident supporting people with significant physical disabilities, neurological conditions and complex healthcare needs. We particularly want to hear from applicants who have worked in community complex care, specialist homecare, hospitals or other clinical settings. We understand that every care package is different. You do not need experience in every clinical procedure, but you must have genuine practical experience in complex care and be willing to demonstrate your skills. What the role involves Depending on the individual's assessed needs and your documented competencies, your responsibilities may include: • Supporting individuals with tracheostomies, including routine care and prescribed suctioning where delegated., • Providing PEG and gastrostomy feeding support., • Supporting individuals who use oxygen therapy or ventilation equipment, including prescribed routine checks and monitoring., • Supporting individuals with epilepsy and following individual seizure management plans., • Providing catheter and stoma care where trained and authorised., • Supporting individuals with spinal cord injuries, acquired brain injuries, cerebral palsy and other neurological conditions., • Assisting with prescribed medication and delegated healthcare procedures., • Supporting safe moving and handling, including the use of hoists., • Providing personal care, pressure area care and daily living support., • Monitoring and reporting changes in a person's health and wellbeing., • Responding promptly to emergencies in accordance with training and individual care plans., • Completing accurate care records and communicating effectively with the clinical team. You will work within your training and assessed competencies, following care plans and instructions from the responsible registered healthcare professional. Essential requirements • A minimum of 12 months of paid care experience, including direct experience supporting people with complex healthcare needs., • Practical experience in at least one specialist area such as tracheostomy care, suctioning, PEG feeding, ventilation support or complex neurological care., • A sound understanding of safeguarding, infection prevention and emergency procedures., • Confidence working independently within agreed care plans and professional boundaries., • Good communication and record keeping skills., • The legal right to work in the UK., • Willingness to complete the appropriate DBS checks and safer recruitment process., • Willingness to undertake clinical training, supervision and competency assessments. Desirable experience • Level 2 or Level 3 Diploma in Health and Social Care., • Experience supporting individuals receiving NHS Continuing Healthcare., • Previous experience in community complex care or specialist homecare., • Current relevant clinical training certificates., • Experience with electronic care records., • Driving license and access to a vehicle where required for the assigned package. Why join Clarion Homecare? We know the quality of complex care depends on the people delivering it. At Clarion Homecare, you will work within a nurse led service where safe practice, dignity, compassion and professional development matter. We offer role specific induction, appropriate clinical competency assessments, ongoing supervision and opportunities to develop your experience in specialist care. How to apply In your application, tell us about the complex care procedures you have carried out, the types of individuals you have supported and any specialist training you have completed. We welcome applications from experienced Healthcare Assistants, Complex Care Support Workers and Clinical Support Workers who meet the requirements of the role. Clarion Homecare Ltd is committed to equal opportunities, safeguarding and providing safe, personalised care.

Job Purpose The Care Assistant is responsible for providing high-quality, person-centred care and support to individuals who require assistance with daily living, personal care, health and wellbeing. The post holder will promote dignity, privacy, independence, choice and respect at all times and will work in accordance with individual care plans, company policies, safeguarding procedures and applicable legislation. Key Responsibilities · Provide person-centred care in accordance with individual care and support plans. · Assist service users with personal care, including washing, dressing, toileting and continence support where required. · Support individuals with mobility, transfers and positioning in accordance with assessed needs and moving-and-handling procedures. · Assist with meals, drinks and appropriate nutritional support. · Support individuals with medication in accordance with training, care plans and company medication procedures. · Provide emotional and social support and encourage meaningful activities. · Promote independence and enable individuals to make choices about their daily lives. · Observe and report changes in physical, emotional or mental wellbeing. · Maintain accurate and timely care records and daily notes. · Communicate effectively with senior staff, colleagues, families and relevant professionals. · Follow safeguarding procedures and report concerns immediately. · Maintain confidentiality and protect personal information. · Follow infection prevention and control procedures. · Comply with health and safety, fire safety and emergency procedures. · Attend required training, supervision and staff meetings. · Work collaboratively as part of the wider care team. · Treat every individual with dignity, respect, equality and compassion. Person Specification Essential · Genuine commitment to providing high-quality care. · Good communication and interpersonal skills. · Ability to work respectfully with vulnerable adults. · Ability to follow care plans, policies and instructions. · Ability to maintain accurate records. · Ability to work independently and as part of a team. · Willingness to complete mandatory and role-specific training. Desirable · Previous experience in adult social care. · Care Certificate or relevant health and social care qualification. · Experience of working with individuals with complex care or support needs. Safeguarding The Care Assistant has a responsibility to safeguard adults from abuse, neglect, exploitation and avoidable harm. Any safeguarding concern must be reported promptly in accordance with Move Ahead Care Ltd procedures. Health and Safety The post holder must comply with all health and safety requirements, including infection control, moving and handling, fire safety, accident reporting and risk management procedures. Professional Standards The post holder is expected to maintain professional boundaries, confidentiality, respectful conduct and a commitment to continuous improvement. Performance Expectations The Care Assistant is expected to consistently provide safe, compassionate and person-centred care while maintaining accurate documentation and escalating concerns appropriately.