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  • Festival Unit Manager
    Festival Unit Manager
    5 days ago
    £16–£19 hourly
    Full-time
    London

    DOME creates exciting, high-energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop-ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food-led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick-service and crowd-led, known for decadent, delicious and creative menus. By bringing together independent concepts under one roof, we create memorable, high-impact experiences that activate spaces and attract diverse audiences. In the Summer season we take some mega teams on the road across the UK, from Scotland down to the Isle of Wight, who run experience-led food halls with our 6 in-house brands, at some of the country's biggest and best-loved music festivals. What starts in London's street-food scene becomes a full season of life on the road along-side 150 team members --- moving city to city, building buzzing food spaces, and delivering high-energy service to huge crowds. Festival life is intense and fast-paced, with long shifts, big volumes, and high standards, but it's also hugely rewarding. You'll live and work closely with your team all summer, sharing camps, late nights, headline artists, crew access, and the kind of moments and friendships that only come from doing something memorable together. It's hard work, high adrenaline, and completely unforgettable --- a season you'll always talk about long after the last show and service ends. As we continue to operate multiple high-volume food units at festivals across the UK, we're looking for experienced, hands-on Unit Managers to take full ownership of their brand and unit. This role is key to keeping things running smoothly day to day --- leading teams of 6, maintaining standards, and ensuring great food and service in intense, fast-paced festival environments. We're looking for: You're an energetic and experienced festival Unit, kiosk or concession manager with a background in fast paced hospitality, street food, festivals or quick service dining. You love leading, inspiring and motivating teams through the most energy fuelled shifts and take pride in running your unit to the highest standards. Hands-on and unstoppable- you embrace busy days and the excitement of life on the road, working closely with a close-knit team to deliver unforgettable festival experiences across the UK. • Running the day-to-day operation of a festival food unit, including setup, service, and close-down, • Leading, supporting, and motivating your team to deliver consistent food quality and service, • Managing stock, ordering, wastage, and costs in line with targets, • Building and managing rotas, staffing levels, and day-to-day people issues, • Working closely with operations, warehouse, and build/break teams to manage stock and equipment, • Reporting weekly on performance, costs, people, compliance, and upcoming needs What we offer: • Permanent, full-time roles with development plans to build experience, confidence and a career within festival operations, • Performance based bonuses, • Regularly arranged social occasions, • Employee Assistance Programme - free therapy sessions and financial support, • Slick and fun online and in-person training with rewards for learning and growing, • Regular 1-2-1 time with your manager for good things and challenges, • Festival starter pack - camping equipment, uniform, essentials and more, • Access to some of the biggest and best festivals in the UK, • A creative, ambitious and collaborative environment, • Seriously experienced team - with lots of support and knowledge to soak up, • Work with some well known international guest residents at pop-ups, • Opportunity to build experience and exposure with events, catering, festivals, pop-ups or restaurants, with one team.

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  • Waiter / Waitress
    Waiter / Waitress
    7 days ago
    £14.5–£16 hourly
    Full-time
    Canary Wharf Estate, London

    Location: Canary Wharf, East London (E14), E14 Salary: From £14.50 to £16 per hour + Cash & Credit Card Tips Our client operates a vibrant and well-respected British restaurant and live music venue in the heart of Canary Wharf. With a spacious dining room, daily performances by top musicians and bands, and an exceptional selection of in-house crafted drinks, the venue offers a truly unique guest experience. This is a fantastic opportunity to join a well-established team within a fast-paced, professional environment led by a stable management structure — the General Manager has been with the group for over 7 years. Waiter/Waitress benefits: • 40 hours per week with paid overtime available, • Excellent location in Canary Wharf with good transport access We are seeking a professional and dependable Waiter/Waitress with: • A minimum of 2 years’ experience in reputable restaurants or hotels, • Formal front-of-house training and knowledge of best service practices, • Strong communication skills and the ability to remain calm and confident in a busy setting, • Reliable access to and from the Canary Wharf area for shift work This is a fantastic opportunity to grow within a respected hospitality venue known for its quality, energy, and supportive team culture. If you're passionate about hospitality and looking for a long-term role in a vibrant setting — we’d love to hear from you.

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  • Restaurant General Manager
    Restaurant General Manager
    14 days ago
    £40000–£45000 yearly
    Full-time
    Balham, Wandsworth

    Restaurant General Manager We are currently hiring two experienced managers for exciting opportunities in Balham: • Freak Scene Balham – looking for a strong, hands-on manager to lead an established, fast-paced restaurant., • Pinky Steakhouse – our brand-new opening located just two doors down from Freak Scene, requiring a dedicated manager to help launch and drive the venue from day one. We are seeking candidates with solid management experience, proven leadership skills, and the ability to thrive in high-energy environments. Strong operational knowledge and a passion for hospitality are essential. If you’re ready to take on a key role within a growing restaurant group, we’d love to hear from you. The Role We’re looking for a dynamic, people-first General Manager to lead Freak Scene, a bold, food-driven restaurant founded by Scott Hallsworth (ex-Nobu Head Chef, founder of Kurobuta Restaurants). This is not a corporate hospitality role. This is a natural hospitality role. Freak Scene is about energy, personality, flavour, music, and vibe. We want a GM who lives on the floor, leads from the front, loves food, and can inspire a young team to deliver unforgettable guest experiences — every service. This role is critical to our next phase of growth and has clear progression into a senior leadership position as the group expands. What You’ll Be Doing Lead the restaurant day-to-day with energy, warmth, and authority Build, train, and inspire a young, hungry, service-driven team Champion a food-led, chef-driven culture — quality always comes first Deliver consistently brilliant guest experiences without corporate stiffness Work closely with the Founder and kitchen leadership to evolve the offer Own service standards, rota planning, payroll, stock control, and margins Drive sales through vibe, hospitality, upselling, and smart service Be hands-on during service — present, visible, and engaged Create a positive, inclusive, high-performance culture What We’re Looking For Proven experience as a General Manager or strong Deputy GM in a quality restaurant A genuine love of hospitality, food, and people Strong understanding of Japanese and Pan-Asian cuisine Solid knowledge of sake, wine, cocktails, and bar operations Commercially switched-on without being corporate Calm under pressure, positive by nature, and solution-focused Confident leading teams, setting standards, and holding people accountable Someone who brings personality, warmth, and edge — not scripts and buzzwords What This Is (and Isn’t) This is: Punk-rock attitude with serious food Chef-led thinking Natural hospitality A chance to grow with the brand This isn’t: Corporate hotel hospitality Clipboard management Ego-driven leadership A “sit in the office” GM role Why Join Freak Scene Work directly with a highly respected chef-founder Be part of a growing, creative restaurant group Real influence over culture, standards, and direction Genuine progression into senior leadership as the business scales A restaurant that values vibe, flavour, and warm hospitality.

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  • General Manager
    General Manager
    1 month ago
    £40000–£45000 yearly
    Full-time
    London

    General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

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