Operations Manager
hace 19 horas
Carlisle
Six Degrees are delighted to be recruiting for a highly established leader in their industry through a period of growth. You will be a commercial operator who can drive efficiencies and operational excellence. Our client are open to candidates from outside of the sector, as long as there is a demonstrable link to the role. Location: North Cumbria - Onsite Reports to: Managing Director / Operations Director Direct Reports: Site Supervisors, Team Leaders, Operatives, Transport staff Purpose of the Role The Operations Manager will be responsible for leading and managing the day-to-day operations across the company’s activities. The role ensures that operational performance, compliance, safety, and customer service standards are consistently achieved and improved. The Operations Manager will play a key role in supporting strategic growth, maintaining compliance, driving efficiency, and delivering against contractual and commercial targets. Key ResponsibilitiesOperational Leadership • Lead the daily operation alongside transport functions to deliver safe, efficient, and compliant services., • • Oversee site performance, ensuring consistent achievement of KPIs relating to throughput, quality, and service delivery., • • Ensure robust scheduling of staff, equipment, and vehicles to maintain continuity of service., • • Identify and deliver operational improvements to increase efficiency, reduce downtime, and enhance profitability.Health, Safety & Compliance, • Act as the operational lead for Health & Safety, ensuring adherence to company policies, statutory requirements, and best practice., • • Ensure full compliance with licenses, and industry legislation., • • Build a strong safety-first culture across all operational teams through training, monitoring, and accountability.People Management, • Provide leadership, motivation, and clear direction to all operational staff., • • Manage staffing levels, deployment, and succession planning to meet operational demands., • • Support development and training for site supervisors and staff, identifying skills gaps and promoting career growth., • • Maintain strong employee engagement, promoting a culture of accountability, teamwork, and continuous improvement.Commercial & Contract Management, • Ensure contracts and service level agreements are delivered to specification, on time, and within budget., • • Monitor financial performance, managing budgets, cost controls, and delivering P&L responsibility for operational areas., • • Work closely with local authorities, regulators, and key customers to maintain strong working relationships and resolve issues effectively., • • Contribute to tenders, new business opportunities, and service development where required.Strategic Contribution, • Work with the Senior Leadership Team to develop and implement long and short-term operational strategies., • • Support innovation in day-to-day practice, utilising technologies, and process improvement., • Significant experience in a senior operational role., • • Ability to adapt and learn current legislation, and compliance requirements., • • Demonstrated ability to manage multi-site operations, contracts, and P&L responsibility., • • Proven track record of delivering operational performance against KPIs and budgets., • • Excellent leadership and people management skills with the ability to inspire and motivate teams., • • IOSH or equivalent Health & Safety qualification (NEBOSH desirable)., • • Strong communication, negotiation, and relationship-building skills with internal and external stakeholders., • • Ability to thrive in a fast-paced, changing environment and deliver under pressure.Desirable, • Experience of managing large-scale local authority and commercial contracts., • • Commercial acumen with experience contributing to business growth and contract development., • • Experience of implementing new technologies, systems, or processes.Package, • Highly Competitive salary (Circa 6 Figures dependent on experience), • • Company vehicle / allowance, • • Pension & benefits package, • • Opportunities for professional development and progression, • Hours of work are 8am -5pm