Order processing jobs in United Kingdom - Page 2

Pay: From £27,000.00 per year Plus Service Charge Job Description: Extrovert by nature and unafraid to be different. Does this sound like you? Then you’re just who we’re looking for. Join us at Hotel AMANO Covent Garden. We are looking for a Full-time (40hrs) Waiter/Waitress to join us at Hotel AMANO Covent Garden. About the role • Provide charismatic, warm and engaging service, • Be an excellent team player with exceptional communication skills, • Demonstrate perfect knowledge of the menu items, • Confidently taking orders and delivering exceptional service About you A natural hospitality professional who loves to interact with people Organised, reliable and motivated Flexibility to respond to a variety of different work situations What you can expect · Fun with purpose at work · Opportunities to push boundaries · Competitive pay, service charge · Company benefits Competitive pay £27,000 plus Service Charge If you’d like to break new ground with us, please get in touch! Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Job Types: Full-time, Permanent Benefits: • Discounted or free food, • Employee discount, • Referral programme Experience: • restaurant/bar: 1 year (required) Work authorisation: • United Kingdom (required)

Harris and Zei / Stanley Ley is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: • Customer Experience:, • Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service., • Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs., • Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. • Sales and Business Development:, • Drive sales through strong client relationships and ensuring an exceptional in-store experience., • Achieve and exceed sales targets by identifying and capitalizing on new business opportunities., • Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. • Operations Management:, • Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency., • Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments., • Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories., • Ensure that all customer orders are processed accurately and delivered within agreed timelines. • Team Leadership:, • Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals., • Conduct regular training for staff to ensure product knowledge and customer service excellence., • Set and monitor performance metrics for the team, providing feedback and support as needed. • Visual Merchandising:, • Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards., • Coordinate special promotions or events to drive foot traffic and increase sales. • Financial Management:, • Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget., • Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: • Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services., • Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service., • Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience., • Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations., • Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment., • Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings., • Problem-Solving: Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences., 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences., 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas., 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh., 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments., 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience., 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: • Strong communication and interpersonal skills, • Knowledge of coffee and brewing techniques, • Ability to work in a fast-paced environment, • Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers. If you think this is the right job for you send us over your CV.

Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence Benefits and Training for a Gaucho Waiter • 50% off food at all Gaucho and M Restaurants, • Referral and Length of Service Bonuses, • Incentive and reward schemes, • Cycle to work schemes RARE Benefits • Industry Apprenticeship Program Opportunities, • Career Development and Training Programs, • Training provided by the Rare L.A.B, • Breakfast and Dinner when working, • 28 paid annual holidays Key Responsibilities of a Senior Waiter • Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality., • Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards., • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices., • Support and assist the management team to maximize sales revenues by driving covers and average spend per head., • Ensure all guest orders are received and processed professionally and accurately., • Help maintain a clean and organized restaurant at all times and follow all set-up and breakdown procedures. Requirements for a Gaucho Senior Waiter • Demonstrate warmth and empathy towards guests and colleagues, • To always take a positive approach to your own role acting as a role model to all new members of the team, • Work well within a team (be a team player) and a fast-paced environment, • Be approachable and well mannered, • Be professional and respectful at all times, • Have fun

A vibrant independent restaurant in Queen's Park, London, known for its Greek and Spanish inspired all-day dining, is seeking an enthusiastic and skilled individual to join our front-of-house team. This role is perfect for someone passionate about delivering exceptional service and contributing to a memorable dining experience. Key Responsibilities: • Take food and drink orders accurately and efficiently, utilising our POS system., • Serve food and beverages to guests, ensuring high standards of presentation and guest satisfaction., • Provide outstanding customer service, anticipating guest needs, offering recommendations and handling inquiries with professionalism and courtesy., • Maintain a clean, organised and efficient dining area., • Process payments and handle cash and card transactions accurately., • Collaborate effectively with kitchen staff and the wider front-of-house team to ensure smooth service flow and a cohesive guest experience., • Adhere to all health and safety regulations. What We Are Looking For: • Proven experience as a Waiter/Waitress, ideally within a busy restaurant or hospitality setting., • Excellent communication and interpersonal skills, with a friendly and engaging personality., • Ability to work efficiently and remain calm under pressure in a fast-paced environment., • A positive attitude, a strong work ethic and a genuine passion for hospitality and customer service., • Flexibility to work various shifts, including evenings, weekends and holidays., • Knowledge of wines, spirits, cocktails and cuisine would be an advantage.

We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our South Kensington branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £12.71 x hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: Full-time (35/40), Permanent Salary: £12.71 per hour + Service charge + Extra tips

Catering and Events Driver Overview We are seeking a dedicated and skilled Catering and Events Driver to join our team. The ideal candidate will be responsible for providing high-quality driving and catering services for various events, ensuring that all food and beverage needs are met with professionalism and attention to detail. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Duties Operate van in a safe and responsible manner, adhering to all traffic regulations and company policies. Conduct pre-trip inspections of vehicles to ensure they are in good working order. Load and unload goods, ensuring proper handling and securing of items during transit. Communicate effectively with warehouse staff to coordinate deliveries and pickups. Maintain accurate records of deliveries, including mileage, fuel usage, and any incidents that occur during transport. Ensure compliance with all health and safety regulations while on the road and at loading/unloading sites. Provide excellent customer service during deliveries, representing the company professionally at all times. Support the catering team to prepare and present a variety of dishes according to client specifications and dietary requirements. Coordinate with event planners to understand catering needs and ensure timely delivery of services. Manage food inventory, including ordering supplies and maintaining stock levels. Operate delivery vehicles, including flatbed and van drivers, ensuring safe transport of food items to event locations. Maintain cleanliness and organisation of the kitchen and storage areas, adhering to health and safety regulations. Communicate effectively with clients, staff, and suppliers to ensure seamless service delivery. Assist in setting up and breaking down catering stations at events, providing excellent customer service throughout the process. Experience Previous experience in catering or a related field is preferred. Mechanical knowledge is advantageous for operating kitchen equipment efficiently. Experience as a delivery driver or in warehouse operations would be beneficial. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, are essential for interacting with stakeholders and team members effectively. Valid commercial driving licence with appropriate endorsements for the type of vehicle being operated. Proven experience as a driver or in a similar role, particularly with flatbed or delivery driving. Strong mechanical knowledge to perform basic maintenance on vehicles as needed. Experience working in a warehouse environment is advantageous. A commitment to safety and attention to detail when handling goods during transport. Flexibility to work varied hours as required by the logistics operation. If you are passionate about driving, logistics, food service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Caterer.

Join us as we continue to expand across London. We are part of a chain of 6 high-end Central London Dry Cleaning Stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. We are currently looking to hire Laundry/Store Assistants Experience in the industry is NOT REQUIRED We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team What we look for: • Driven, committed and target-orientated individuals, • Good organisational skills, • Team Players, • Thorough desire for quality and detail Job Roles: Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations Why join us? • Join a special, diverse and enjoyable company culture • Excel and develop vital and transferable skills such as sales, customer service, management, leadership etc Who are we? • Officially founded in 2001, we are a growing, diverse cleaning company with branches spaced all across central London. We have bases in Mayfair, Marylebone, Fitzrovia, Euston, Covent Garden and Baker Street., • We look forward to welcoming you

We are currently seeking an enthusiastic, passionate and experienced Sales Administrators to join our team. You will be joining a well-known company in the region and will play a pivotal role for the smooth growth of our business. We are currently in need of a skilled Sales Administrators to match the expansion of our business and to meet the enhanced customers’ demand. Key Duties and Responsibilities • Process customer orders for meat and meat products received via in-store, telephone, and online channels accurately and efficiently, • Prepare and issue sales invoices, quotations, order confirmations, and related delivery documentation, • Maintain and update customer accounts and sales records using internal systems and databases, • Coordinate with suppliers to confirm product availability, pricing, and delivery schedules, • Liaise with warehouse and delivery teams to ensure timely and accurate fulfilment of orders, • Monitor stock levels and assist in planning replenishment based on sales demand and business needs, • Handle routine customer enquiries regarding orders, pricing, product availability, and delivery status, • Support management with preparation of sales reports, sales summaries, and general administrative tasks In addition to the responsibilities referred to above, you must have excellent communication skills and a great sense of innovation and leadership quality. You need to be flexible, self-motivated, organised and time sincere. You must have the ability to work independently as well as a part of team having excellent attention to details. Experience in the similar role for 3 years is desirable. If you are a skilled Sales Administrators looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Working Hour: 37.5 Hours per week

We are seeking enthusiastic and experienced Bartenders and Waiters/Waitresses to join our team at Rajkumar Indian Restaurant in Enfield. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our valued customers, ensuring a memorable dining experience. • Greeting and seating guests warmly., • Taking food and drink orders accurately and efficiently., • Serving meals and beverages with professionalism., • Preparing a variety of alcoholic and non-alcoholic drinks at the bar., • Maintaining cleanliness and organisation in the dining area and bar., • Handling guest inquiries and resolving any issues promptly., • Processing payments and operating the POS system., • Collaborating with kitchen and other front-of-house staff to ensure smooth service. • Proven experience in a busy restaurant or bar environment., • Excellent customer service and interpersonal skills., • A friendly, positive, and professional attitude., • The ability to work efficiently under pressure and as part of a team., • Strong communication skills., • Flexibility to work evenings, weekends, and holidays., • Knowledge of food hygiene and safety standards. Join our dedicated team and contribute to the vibrant atmosphere of our authentic Indian restaurant.

Job Summary We are seeking a motivated and experienced Barista/Supervisor to join our vibrant team. This role involves preparing and serving high-quality beverages, ensuring excellent customer service, and supervising daily operations to maintain a welcoming environment. The ideal candidate will possess strong organisational skills, a passion for coffee, and the ability to lead by example. This position offers an opportunity to develop leadership skills whilst delivering exceptional service in a fast-paced setting. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. Responsibilities • Ensure food safety and hygiene standards are consistently maintained throughout all operations., • Manage customer orders efficiently, ensuring accuracy and timely service., • Handle cash register operations, process payments accurately, and manage daily financial transactions., • Monitor stock levels and place orders for supplies as needed., • Uphold health and safety regulations at all times, promoting a safe environment for staff and customers., • Supporting with store procedures including, opening or closing the store, cash handling, and safety and security, • Supporting your fellow staffs during periods of high volume to keep the store operating, • Anticipating and delivering on your customer and store needs by getting to know your store environment and customers, • Supporting in creating the third place environment during each shift, • Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections, • Maintaining a clean and organised workspace for your customers and staffs, • Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Qualifications • Proven barista experience with knowledge of coffee brewing techniques and beverage presentation., • Experience in serving customers in a fast-paced environment with excellent interpersonal skills., • Knowledge of food safety standards and best practices in food handling., • Basic maths skills for cash handling and inventory management., • Strong time management abilities to prioritise tasks effectively during busy periods., • Previous supervisory or leadership experience is desirable but not essential; leadership qualities will be developed on the job., • A friendly attitude with excellent communication skills and a professional demeanour. This role is ideal for individuals passionate about coffee culture who wish to grow their career within the hospitality industry while delivering outstanding customer experiences in a supportive team environment. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: • Free drinks and food when you’re on shift, • Bean stock options for all staffs, • Comprehensive training (including coffee knowledge!), • A free bag of coffee each week and a 30% staff discounts on food, beverages, and merchandise, • Great long-term career opportunities in store So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.

We are seeking an experienced and passionate Barista Supervisor to join our team. In this role, you will be responsible for overseeing daily operations at the coffee bar, ensuring exceptional service and high-quality beverages. You will lead by example, fostering a positive and efficient work environment. Key Responsibilities: • Supervise and train barista staff, ensuring adherence to quality and service standards., • Prepare and serve a variety of coffee, tea, and other beverages to customers., • Maintain a clean, organized, and inviting coffee bar area., • Manage inventory, stock rotation, and ordering of supplies., • Handle customer inquiries and resolve any issues to ensure satisfaction., • Operate and maintain coffee equipment, performing minor troubleshooting as needed., • Process transactions accurately and efficiently., • Contribute to a positive team atmosphere and uphold company values. Requirements: • Proven experience as a barista, with previous supervisory or leadership experience preferred., • Extensive knowledge of coffee preparation techniques and equipment., • Excellent customer service and communication skills., • Ability to work effectively in a fast-paced environment., • Strong organizational and problem-solving abilities., • Passion for coffee and a commitment to delivering outstanding experiences., • Flexibility to work various shifts, including weekends and holidays. If you are a dedicated professional with a love for coffee and a knack for leadership, we encourage you to apply!

Lovemacun, a modern Turkish food restaurant in London, is seeking a dedicated and enthusiastic Waiter/Waitress to join our team. We are passionate about serving high-quality, freshly prepared dishes in a fast-paced and friendly environment. As a Waiter/Waitress, you will be an integral part of our front-of-house team, ensuring an exceptional dining experience for our guests. Your responsibilities will include: • Greeting and seating customers warmly., • Presenting menus and providing detailed information on our dishes., • Taking accurate food and drink orders., • Serving food and beverages promptly and efficiently., • Ensuring tables are clean and well-prepared., • Handling customer inquiries and resolving any issues with professionalism., • Collaborating with kitchen and bar staff to ensure smooth service., • Processing payments and handling cash accurately. We are looking for individuals who: • Have previous experience in a similar role within a restaurant setting., • Possess excellent communication and interpersonal skills., • Are able to work efficiently in a fast-paced environment., • Demonstrate a friendly and professional demeanor., • Are team-oriented and reliable., • Have a passion for hospitality and customer satisfaction. Join Lovemacun and contribute to a vibrant dining atmosphere where quality food meets excellent service.

Part time or Full time we are looking to expand our family! If you are near Catford, looking for an exciting career! Give us a shout! Experienced or not, we are valuing your attitude at the most.Key Responsibilities and DutiesCustomer Service: Greeting customers, taking orders, offering recommendations, and providing friendly service.Drink Preparation: Serving alcoholic and non-alcoholic drinks, pouring beer/wine, and mixing simple cocktails.Cash Handling: Operating till systems, processing cash and card payments accurately.Bar Maintenance: Cleaning glasses, wiping surfaces, cleaning spillage, and keeping the bar area tidy.Stock Management: Restocking fridges, replenishing ice, glasses, and garnishes, and informing managers of low stock.Compliance & Safety: Checking ID to comply with age-restricted sales, adhering to food hygiene regulations, and managing disorderly customers.Essential Skills and QualificationsExperience: Often no formal qualifications are required; training is typically on-the-job.Age: Must be at least 18 years old to serve alcohol unsupervised.Skills: Strong communication, speed, multitasking, teamwork, and basic numeracy.Attributes: A positive attitude, reliability, and the ability to work under pressure.Typical Working ConditionsHours: Evenings, weekends, and public holidays are standard, with potential for long shifts.Environment: Fast-paced, loud, and sociable, requiring long periods of standing. Experienced are welcome, unexperienced will be trained!

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

We are seeking enthusiastic and skilled individuals to join our team as Bartenders and Waiters/Waitresses at The Tapa Republic, a lively Spanish Tapas Bar & Restaurant located in central London. You will be instrumental in creating an enjoyable and authentic dining experience for our guests, ensuring both efficient bar operations and exceptional table service. Key Responsibilities: • Prepare and serve a variety of alcoholic and non-alcoholic drinks, including cocktails, wines, and spirits, with a special emphasis on Spanish beverages., • Accurately take and process food and beverage orders., • Deliver food and drinks to tables promptly and professionally., • Maintain cleanliness and organization at the bar and in the dining areas., • Process customer payments using our point-of-sale (POS) system., • Provide outstanding customer service, addressing guest needs and inquiries proactively., • Assist with the opening and closing procedures for both the bar and restaurant sections., • Adhere to all health and safety standards and regulations., • Work collaboratively with kitchen staff to ensure smooth order delivery. Requirements: • Proven experience as a Bartender and/or Waiter/Waitress, preferably within a dynamic restaurant or bar setting., • A basic understanding of Spanish cuisine and drinks is a bonus., • Strong communication and interpersonal skills., • Capability to work effectively as part of a team., • A positive demeanor and a strong commitment to quality service., • Availability to work flexible shifts, including evenings, weekends, and public holidays.

Job Title: Waiter / Waitress Location: Lower Clapton Road, London E5 Job Type: Full-Time / Part-Time Start Date: ASAP About the client They are a brand-new, modern shisha lounge and restaurant located in the heart of Lower Clapton Road. Our venue blends contemporary design with a warm, laid-back atmosphere, offering a vibrant menu of international cuisine, premium shisha, and handcrafted mocktails. We are passionate about delivering exceptional service, creating memorable experiences, and becoming a go-to place. Job Summary They are looking for enthusiastic and customer-focused Waiters / Waitresses to join our opening team. As a front-of-house team member, you'll play a key role in delivering excellent customer service, ensuring guests feel welcomed and well taken care of throughout their visit. Key Responsibilities Greet guests warmly and guide them through the menu, including food, drinks, and shisha options Take accurate orders and deliver food and beverages in a timely and professional manner Provide knowledgeable recommendations and upsell where appropriate Ensure tables are clean, well-maintained, and properly set throughout service Collaborate with kitchen, bar, and shisha staff to ensure smooth service Handle guest inquiries and resolve any issues with a positive attitude Process payments accurately and efficiently using POS systems Maintain a clean, organized, and presentable work environment at all times Follow all health and safety regulations and company policies Requirements Previous experience in a restaurant, lounge, or hospitality environment preferred Strong communication and interpersonal skills Friendly, energetic, and professional attitude Ability to work well under pressure in a fast-paced environment A good understanding or willingness to learn about shisha and related services Flexibility to work evenings, weekends.

Join our team at a vibrant family Mediterranean restaurant dedicated to delivering an exceptional dining experience. We are committed to serving high-quality produce with top-level service and are looking for enthusiastic and skilled Bar Staff to uphold these standards. As a member of our bar team, you will play a crucial role in enhancing our guests' experience by expertly preparing and serving a diverse range of beverages. We seek individuals who are passionate about hospitality, possess excellent communication skills, and thrive in a dynamic, fast-paced environment. Your key responsibilities will include: • Crafting and serving a variety of alcoholic and non-alcoholic drinks to specification., • Ensuring the bar area is consistently clean, organized, and well-stocked., • Efficiently taking orders and accurately processing transactions., • Providing outstanding customer service and ensuring guest satisfaction., • Adhering to all health, safety, and hygiene regulations. Ideal candidates will have: • Prior experience in a bar or restaurant setting., • A solid understanding of beverage preparation and service., • The ability to work collaboratively as part of a dedicated team., • Strong communication and interpersonal abilities., • Flexibility to work various shifts, including evenings, weekends, and public holidays.

We are seeking a skilled and versatile Barista All-Rounder to join our team. As a Barista All-Rounder, you will be responsible for providing excellent customer service while preparing and serving various hot and cold beverages. You will also assist with essential food preparation and ensure the cleanliness and organisation of the coffee shop. Responsibilities: • Prepare and serve various hot and cold beverages, including coffee, tea, espresso, cappuccinos, lattes, and speciality drinks., • Operate coffee-making equipment, such as espresso machines and grinders, ensuring every cup's highest quality and consistency., • Interact with customers in a friendly and professional manner, taking orders, answering questions, and providing recommendations., • Handle cash and process transactions accurately using the point-of-sale (POS) system., • Assist in essential food preparation, such as sandwich assembly, pastry display, and breakfast items., • Maintain cleanliness and sanitation standards in all work areas, including coffee machines, countertops, tables, and seating areas., • Stock and replenish supplies, such as coffee beans, milk, syrups, cups, and condiments., • Follow health and safety regulations and guidelines at all times., • Collaborate with team members to ensure a smooth and efficient operation., • Handle customer complaints or concerns empathetically and professionally, seeking resolutions when possible., • Qualifications:, • Previous experience as a barista or in a similar customer service role is preferred., • Knowledge of different coffee brewing methods and a passion for coffee., • Excellent customer service skills with the ability to positively engage and interact with customers., • Strong attention to detail and ability to follow recipes and instructions accurately., • Ability to multitask and work in a fast-paced environment., • Basic math skills for cash handling and POS transactions., • Flexibility to work mornings, evenings, weekends, and holidays as required. Starting Pay: £12.71 per hour

Job description Job Title: Counter Sales Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking enthusiastic and customer-focused individuals to join our team as Counter Sales staff at our London branch. The Counter Sales staff will be responsible for providing exceptional service to our customers and assisting them in selecting and purchasing our delicious desserts. Vacancies: 5 Job Type/Hours: Full-Time / 40 hours Responsibilities: • Greeting customers with a warm and friendly demeanour as they enter the store, • Assisting customers in selecting desserts and providing recommendations as needed, • Processing customer orders accurately and efficiently using the point-of-sale system, • Handling cash and card transactions, and ensuring the correct change is given, • Packaging desserts neatly and securely for customers to take away, • Maintaining cleanliness and organization of the counter area Requirements: • Previous experience in a customer service or sales role is preferred but not required, • Excellent communication and interpersonal skills, • Strong attention to detail and accuracy, • Ability to work effectively in a fast-paced environment, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage or annual salary depends on the experience and the commitment, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Pay: £14.00-£17.00 per hour Work authorisation: United Kingdom (required) Work Location: In person

We are seeking an enthusiastic Bartender to join our vibrant team. You will play a crucial role in creating a welcoming atmosphere and ensuring our guests have an exceptional experience. Key Responsibilities: • Prepare and serve a diverse range of alcoholic and non-alcoholic beverages with precision and speed., • Engage with customers in a friendly and professional manner, taking orders and offering recommendations., • Maintain a clean, organized, and well-stocked bar area, including glassware and equipment., • Process payments accurately., • Monitor inventory levels, assist with stock rotation, and report any shortages., • Adhere to all relevant health, safety, and hygiene standards., • Ensure responsible alcohol service, verifying identification and refusing service to intoxicated individuals as per legal requirements. Requirements: • Great customer service and interpersonal skills., • Ability to work effectively under pressure and maintain a positive, energetic attitude., • Flexibility to work various shifts, including evenings, weekends, and holidays., • A commitment to teamwork and a passion for delivering high-quality service.

NO STUDENTS We are looking for highly motivated and experienced Waiter/Waitresses part-time to join our team In our branch in East Finchley Our restaurant is dynamic and busy. We are specialised in traditional Neapolitan Pizza. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: • Greeting customers as they settle down at the restaurant tables and introducing them to the menus, • Taking orders, • Inquiring if the customers are satisfied, giving bills and processing payments, • Operating the bar and coffee section, • Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials, • General cleanings If you are looking for: Great shifts, life balanced rota. Full training provided. Great opportunity to promotion to Head waiter/ Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you.

Job Title : Kitchen Operations Leader (Dark Kitchen) Location: Hackey E9 Employment Type: Full-time We are seeking a hands-on Kitchen Operations Leader to oversee daily kitchen operations within a fast-paced dark kitchen environment focused on online food orders and delivery excellence. This role is ideal for someone who thrives in high-volume service, leads by example, and takes pride in maintaining high standards of quality, efficiency, and customer satisfaction. Key Responsibilities Lead and supervise day-to-day kitchen operations in a delivery-focused (dark kitchen) setup Manage and coordinate online orders to ensure timely preparation and dispatch Maintain strict compliance with food safety, hygiene, and service standards Optimize workflow, staffing, and kitchen processes for maximum efficiency Train and support kitchen staff to maintain consistent quality Monitor stock levels, ordering, and waste control Ensure excellent customer experience through accuracy and speed of service Requirements Proven experience in a fast-paced food service or kitchen environment Strong leadership and team management skills Experience handling high-volume online or delivery orders is an advantage Excellent organizational and problem-solving abilities Solid understanding of food safety and hygiene regulations

The Salad Kitchen is seeking an organized, tech-savvy Account Manager to lead our B2B operations. You will act as the central point of contact for corporate clients and the lead administrator for our digital sales platforms, ensuring accurate menus, functional tech, and seamless communication. Responsibilities 1. Digital Platform Management • Partnerships: Own our presence on corporate and delivery platforms (Just Eat for Business, &dine, Feedr, Deliveroo, Uber Eats)., • Menu Maintenance: Manage seasonal updates, pricing, and site hours across all digital touchpoints., • Tech Troubleshooting: Perform POS updates and act as the "tech-intuitive" first line of defense for app-related hiccups. 2. Communication & Inbox Mastery • Inquiry Management: Manage the "Hello" and "Orders" inboxes with warmth, ensuring high-volume corporate orders are processed accurately., • Coordination: Liaise between corporate clients, the kitchen, and FOH teams., • Social Support: Handle customer service queries and corporate leads via Instagram. 3. Growth & Tracking • Promotions: Create and analyze the performance of discount codes and corporate promos., • Account Retention: Build relationships with corporate admins to keep us as their top-of-mind lunch choice., • Sales Reporting: Monitor corporate trends and data to identify growth opportunities and ROI. 4. Who You Are • Tech Literate: Comfortable navigating software back-ends, POS systems, and admin dashboards., • Natural Communicator: Friendly, professional, and suited for corporate client relations., • Highly Organised: Able to juggle multiple inboxes and tasks without losing your cool., • Proactive Problem Solver: A "get it done" attitude with a knack for spotting process gaps.

Location: 40 Hayes street, Bromley, BR2 7LD About Us: Ruby Cafe is a cozy and inviting cafe dedicated to serving high-quality coffee and creating memorable experiences for our guests. Job Description: As a Barista at Ruby Cafe, you will be the face of our cafe, responsible for providing exceptional customer service and crafting delicious coffee beverages for our guests. You will work closely with our team to uphold our cafe's standards of excellence and create a welcoming atmosphere for our patrons. Responsibilities: Greet customers warmly and assist them in selecting coffee beverages and pastries from our menu. Prepare and serve a variety of coffee drinks according to our cafe's recipes and standards. Operate coffee machines and other coffee equipment with precision and skill, ensuring consistent quality in every cup. Maintain cleanliness and organization in the cafe, including the coffee bar, brewing stations, and seating areas. Uphold food safety and sanitation standards, including proper handling and storage of perishable items and cleaning of equipment and utensils. Engage with customers in a friendly and knowledgeable manner, answering questions about our coffee offerings and providing recommendations based on their preferences. Handle cash and credit card transactions accurately and efficiently, processing orders through our point-of-sale system. Collaborate with team members to ensure smooth operations and timely service during peak hours. Contribute to a positive work environment by supporting your colleagues and maintaining a professional demeanour at all times. Requirements: Previous experience as a barista or in a similar customer service role is preferred. Strong attention to detail and ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills, with a friendly and approachable demeanour. Ability to work well independently as well as part of a team, contributing to a positive and collaborative work environment. Benefits: Guaranteed tips and opportunities for performance-based bonuses. Free lunch and employee discounts on food and drinks from the cafe Opportunities for advancement and career development within our cafe team. A supportive and inclusive work environment that values diversity and teamwork. Ruby Cafe is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.

• Purchase/Sales Ledger: Processing invoices, matching purchase orders, and maintaining accurate records., • Bank Reconciliation: Reconciling bank accounts and supplier statements to ensure accuracy, • Credit Control: Chasing debtors for payment and managing outstanding accounts., • Payment Processing: Handling supplier payments, employee expenses, and petty cash transactions., • Administrative Support: Providing general administrative support, including filing, email management, and telephone queries.

Izgara Finchley, a well-established Turkish & Mediterranean restaurant since 1999, is looking for an experienced and dedicated Grill Chef to become a vital part of our kitchen team. We are committed to delivering authentic flavours and a warm dining experience to our guests, with our long-serving head chef leading the culinary excellence. As a Grill Chef, your key responsibilities will include: • Expertly preparing and cooking a variety of meats, fish, and vegetables on our traditional grill (mangal)., • Ensuring all grilled dishes consistently meet our high standards for taste, quality, and presentation., • Managing your section efficiently during busy service periods, maintaining speed and accuracy., • Adhering strictly to all health, safety, and hygiene regulations, keeping the grill area immaculate., • Collaborating effectively with the rest of the kitchen staff to ensure smooth and harmonious operations., • Assisting with the monitoring of stock levels for grill ingredients and participating in ordering processes. We are seeking an individual with a proven background as a Grill Chef, ideally with specific experience in Turkish or Mediterranean cuisine. You should possess a strong passion for cooking, excellent grilling techniques, and the ability to thrive in a dynamic, fast-paced kitchen environment. Join our friendly team and contribute to a legacy of authentic dining.

• Making drinks, • Preparing classic cocktails (like a Mojito or Martini) and creating new ones using spirits, liqueurs, syrups, and fresh ingredients., • Customer service, • Talking with guests, recommending drinks, and creating a welcoming atmosphere at the bar., • Bar setup & maintenance, • Keeping the bar clean, stocked, and organised (glassware, ice, garnishes, spirits)., • Handling payments, • Taking orders, managing tabs, and processing payments., • Knowledge of drinks, • Understanding flavour combinations, alcohol types, and presentation.

Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent Salary - 31k - 33k including Tronc Expected hours: Between 40-45h / week Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sundays off Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: ASAP

Sales Assistant - Qinwan Café – The Chancery Rosewood Location: Mayfair, London Job Type: Full-time Salary: £28,000 per year About Qinwan Café Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional speciality coffee, premium teas, and a carefully curated selection of ice cream, patisseries, dates, and sandwiches. We are building a passionate and talented team to deliver an elevated café experience, where quality, precision, and hospitality come together. Role Overview We are seeking enthusiastic and customer-focused Sales Assistants to join our opening team. This role is ideal for individuals who enjoy engaging with guests, delivering excellent service, and working in a dynamic, fast-paced environment. As a Sales Assistant, you will be the face of Qinwan Café, ensuring every guest receives a warm welcome, efficient service, and a memorable experience. You will play a key role in driving sales, maintaining product presentation, and supporting the daily operations of the café. Key Responsibilities Guest Experience • Provide a warm, friendly, and professional welcome to all guests, • Deliver attentive and knowledgeable service, ensuring a positive experience, • Handle guest queries and provide recommendations confidently, • Sales & Service Execution, • Take and process orders accurately using the POS system, • Upsell products and promote daily specials and signature items, • Ensure efficient service during busy periods while maintaining quality, • Product Presentation, • Maintain attractive and well-stocked displays of food and beverage items, • Ensure products are presented in line with brand standards, • Monitor freshness and quality of items on display, • Operational Support, • Assist with opening and closing duties, • Maintain cleanliness and organisation of the service and seating areas, • Support stock replenishment and basic inventory tasks, • Product Knowledge, • Develop a strong understanding of the menu, ingredients, and offerings, • Stay informed about seasonal items and promotions, • Communicate product knowledge effectively to guests Requirements Experience • Previous experience in retail, café, or hospitality is preferred but not essential Skills • Excellent communication and interpersonal skills, • Strong customer service orientation, • Ability to work efficiently in a fast-paced environment, • Basic numeracy and confidence handling payments Additional Requirements • Passion for hospitality and delivering great guest experiences, • Positive attitude and team-oriented approach, • Flexibility to work various shifts, including weekends and holidays Schedule This is a full-time position with shift-based scheduling based on operational needs.

We are looking for enthusiastic and professional individuals to join our team as a Runner and Waiter / Waitress at The Campaner, a high-quality Spanish restaurant in Chelsea, London. As part of the respected Los Reyes del Mango Group, we are known for delivering exceptional dining experiences across Spain and Europe. This is an exciting opportunity to contribute to a vibrant atmosphere and uphold our standards of service excellence. Key Responsibilities: • Providing a warm welcome and seating guests., • Presenting menus, offering recommendations, and answering questions about food and beverages., • Taking accurate food and drink orders and relaying them to the kitchen/bar., • Serving meals and beverages promptly and professionally, ensuring guest satisfaction., • Assisting waiters and ensuring smooth and efficient food and beverage delivery to tables., • Maintaining cleanliness and organisation of dining areas, including setting and clearing tables swiftly., • Processing payments accurately and efficiently., • Collaborating effectively with kitchen, bar, and front-of-house staff to ensure seamless service. Requirements: • Previous experience as a Waiter, Waitress, or Runner in a quality restaurant environment., • A passion for hospitality and delivering outstanding customer service., • Excellent communication and interpersonal skills., • The ability to work efficiently and calmly in a fast-paced setting., • A keen eye for detail and a proactive, helpful attitude., • A positive, professional, and team-oriented approach. What We Offer: • A competitive package, including salary, tronc, tips, and bonus., • Excellent opportunities for career development and growth within an expanding international group., • Staff dining discounts across our venues in the UK and Spain., • Ongoing training and development., • The chance to be part of a dynamic and supportive team in a prestigious London location.

Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage

We are seeking enthusiastic and professional Waiters/Waitresses to join our team at The Campaner, a high-quality Spanish restaurant in Chelsea, London. As part of the Los Reyes del Mango Group, we are known for delivering exceptional dining experiences across Spain and Europe. This is an exciting opportunity to contribute to a vibrant atmosphere and uphold our standards of service excellence. • Providing a warm welcome and seating guests., • Presenting menus, offering recommendations, and answering questions about food and beverages., • Taking accurate food and drink orders and relaying them to the kitchen/bar., • Serving meals and beverages promptly and professionally., • Ensuring guest satisfaction throughout their dining experience., • Maintaining cleanliness and organisation of dining areas, including setting and clearing tables., • Processing payments accurately and efficiently., • Collaborating effectively with kitchen and bar staff to ensure smooth service. • Previous experience as a Waiter or Waitress in a quality restaurant environment., • A passion for hospitality and delivering outstanding customer service., • Excellent communication and interpersonal skills., • The ability to work efficiently in a fast-paced setting., • A keen eye for detail and a proactive attitude., • A positive, professional, and team-oriented approach. • A competitive package, including salary, tronc, tips, and bonus., • Excellent opportunities for career development and growth within an expanding international group., • Staff dining discounts across our venues in the UK and Spain., • Ongoing training and development., • The chance to be part of a dynamic and supportive team in a prestigious London location.

Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

We are seeking enthusiastic and experienced individuals to join our vibrant late-night lounge and restaurant team. This dual role involves responsibilities as both a Bartender and a Waiter/Waitress. Key responsibilities include: • Accurately taking food and beverage orders., • Preparing and serving a diverse range of drinks, including classic and signature cocktails, in a dynamic bar environment., • Efficiently delivering food and drinks to tables, ensuring timely service., • Providing exceptional customer service, anticipating guest needs, and ensuring a positive dining and lounge experience., • Maintaining high standards of cleanliness and organization in both the bar and dining areas., • Processing payments accurately and handling cash and card transactions. The ideal candidate will possess: • Proven experience in a fast-paced hospitality setting, preferably in a bar or restaurant., • Strong knowledge of beverage preparation and service., • Excellent communication and interpersonal skills., • A positive attitude and ability to work effectively in a team., • Flexibility to work evening and late-night shifts, including weekends.

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

Job Summary The Office Manager is responsible for overseeing the day-to-day administrative operations of the office, ensuring efficient systems, supporting staff, and maintaining smooth communication within the organisation. The role involves managing office procedures, coordinating schedules, and ensuring compliance with company policies. Key Responsibilities Manage daily office operations and ensure smooth running of administrative tasks Supervise and support administrative staff Maintain accurate records, files, and documentation Coordinate staff rotas, schedules, and appointments Handle phone calls, emails, and general enquiries professionally Ensure compliance with company policies and regulatory requirements Support recruitment processes, including onboarding and documentation Monitor office supplies and place orders when required Liaise with clients, staff, and external stakeholders Assist management with reports and general administrative duties Skills and Requirements Strong organisational and time management skills Excellent communication skills (verbal and written) Ability to manage multiple tasks and priorities Good IT skills (Microsoft Office, email systems, care software if applicable) Attention to detail and problem-solving skills Ability to work independently and as part of a team

A Waiter’s main responsibility is to ensure that customers have an enjoyable dining experience. A Waiter should have excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest seasonal specials. They also are to the point of contact for bills and return of any funds. Depending on the restaurant, Waiters also perform several front-of-the-house duties such as cleaning the tables after customers. Some of the main duties and responsibilities of a Waiter include: • Greeting customers as they settle down at the cafe or restaurant tables and introducing them to the menus, • Taking the customers’ orders and delivering them to the kitchen staff for preparation, • Confirming that the food items match the orders and delivering them at the tables, • Inquiring if the customers are satisfied, giving bills and processing payments, • Operating the drink fountain and coffee station, • Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Entry CPD certification Required!! Level 2 or 3 is an alternative.

We are looking for a skilled and friendly Bartender to join our team! If you are passionate about hospitality, enjoy working in a fast-paced environment, and love creating great customer experiences, we would love to hear from you. Responsibilities: Prepare and serve alcoholic and non-alcoholic beverages Interact with customers in a friendly and professional manner Take drink orders and provide recommendations Maintain cleanliness and organization of the bar area Check customer identification to ensure legal drinking age Handle cash and process payments accurately Restock bar inventory and supplies Requirements: Previous bartending experience preferred Knowledge of classic cocktails and drink recipes Excellent communication and customer service skills Ability to work evenings, weekends, and holidays Team player with a positive attitude Must meet legal age requirements to serve alcohol What We Offer: Competitive pay + tips Friendly work environment Flexible scheduling Opportunities for growth

We are looking for a Growth & Sales Consultant who lives and breathes marketing. You are not just an order taker—you are a consultant. You understand the pain points of business owners, you can articulate the value of our services, and you know how to close the gap between a lead and a long-term partnership. What You’ll Do: • Pipeline Management: Manage inbound leads and proactively hunt for new business opportunities., • Consultative Discovery: Conduct high-level discovery calls to understand client business models, goals, and marketing challenges., • Proposal Crafting: Translate client needs into compelling, high-converting proposals that showcase our unique value proposition., • Negotiation & Closing: Lead the sales process from initial contact to contract signature, handling objections with grace and confidence., • Marketing Insight: Stay ahead of industry trends to speak intelligently about SEO, paid media, and brand strategy during sales calls., • CRM Excellence: Maintain a clean, organized, and active pipeline in our CRM to ensure no lead is left behind. You Are a Perfect Fit If: • You are a Closer: You don’t get discouraged by a "no"—you see it as the beginning of a conversation. You have a proven track record of hitting and exceeding sales targets., • You Speak the Language: You have a solid understanding of digital marketing fundamentals (ROI, CPC, ROAS, Branding, LTV). You can explain why what we do works., • Top-Tier Communication: You are articulate, professional, and persuasive. You have high emotional intelligence and know how to build rapport with executives., • Self-Starter: You thrive in an environment where you have autonomy. You don’t need your hand held; you need a goal and the resources to smash it., • Passion for Growth: You are genuinely interested in helping other businesses succeed. You care about the results we deliver to our clients.

Soul street Beckenham, a vibrant bar and restaurant, is seeking dedicated Waiters and Waitresses to join our friendly team. We are looking for individuals who are passionate about delivering excellent service and creating a memorable dining experience for our guests. Key Responsibilities: • Greeting and seating customers in a warm and professional manner., • Presenting menus, answering questions about menu items, and taking food and beverage orders accurately., • Serving meals and drinks efficiently and courteously., • Ensuring tables are clean and properly set before and after each guest., • Handling customer inquiries and resolving any issues promptly to ensure guest satisfaction., • Collaborating with kitchen staff to ensure timely and accurate food delivery., • Processing payments and managing transactions accurately., • Maintaining a clean and organized work environment. We are looking for candidates who possess: • Previous experience in a similar role within a restaurant or bar setting is preferred., • Excellent communication and interpersonal skills., • A positive attitude and a strong work ethic., • The ability to work efficiently in a fast-paced environment., • Flexibility to work evenings, weekends, and holidays as required. Join our team and contribute to a welcoming atmosphere where quality service is paramount.

We are looking for a motivated Night Baker / Cook to join our artisan production team. This role involves preparing and baking a variety of products, including quiches, tarts, viennoiseries, and breads, as well as packing customer orders. No prior experience is required — full training will be provided. We are seeking someone reliable, hardworking, and eager to learn. Key Responsibilities • Prepare and bake a variety of items, including:, • Quiches and savoury tarts, • Sweet tarts and pastries, • Viennoiseries (croissants, pains au chocolat, etc.), • Artisan breads, • Follow recipes accurately to maintain consistent quality, • Measure and mix ingredients correctly, • Operate commercial baking equipment (full training provided), • Monitor baking processes and adjust timing as needed, • Pack delivery orders, • Maintain strict food hygiene and safety standards, • Clean and maintain all work areas, tools, and equipment Experience & Requirements • No previous experience required — full training provided, • Strong interest in baking or food production, • Good attention to detail and ability to follow instructions, • Reliable, punctual, and comfortable working night shifts, • Ability to work in a fast-paced environment, • Strong time-management and organisational skills Skills (Preferred but Not Required) • Basic understanding of food handling or kitchen practices, • Ability to work independently as well as part of a team If you are enthusiastic, motivated, and ready to learn new skills, we would love to hear from you. Join our night team and help create delicious, high-quality products for our customers every day.

We are seeking a talented and enthusiastic Bartender to join our team at The Forest Lounge, a family-owned casual dining restaurant. The ideal candidate will be passionate about mixology, dedicated to providing exceptional customer service, and thrives in a dynamic environment. Key Responsibilities: • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and spirits, following established recipes and presentation standards., • Engage with customers in a friendly and professional manner, taking orders, providing recommendations, and creating a welcoming atmosphere., • Maintain a clean, organized, and well-stocked bar area, ensuring all equipment is in excellent working order., • Manage inventory, assist with stock rotation, and report any shortages., • Accurately handle cash and process card payments using our POS system., • Adhere to all health, safety, and hygiene standards, as well as liquor licensing laws., • Collaborate effectively with kitchen and waiting staff to ensure a seamless dining experience for all guests. Requirements: • Proven experience as a Bartender, ideally within a casual dining or restaurant setting., • Extensive knowledge of classic and contemporary cocktails, spirits, wines, and beers., • Exceptional customer service and communication skills., • Ability to work efficiently under pressure in a fast-paced environment., • Strong organizational skills and attention to detail., • Flexibility to work evenings, weekends, and holidays., • A positive attitude and a genuine passion for hospitality and delivering outstanding guest experiences.

Join our team as a Waiter / Waitress at Freak Scene Balham, a vibrant and dynamic indie restaurant group in London. We are seeking individuals who are passionate about delivering exceptional service and creating unforgettable experiences for our guests in a lively and creative environment. Responsibilities: • Greet guests warmly and assist them with seating., • Present menus, answer questions about menu items, and provide recommendations., • Take accurate food and beverage orders., • Serve food and drinks promptly and courteously., • Ensure guest satisfaction by checking in regularly and addressing any needs., • Process payments accurately., • Maintain a clean and organized dining area., • Collaborate effectively with kitchen and bar staff to ensure smooth service. Requirements: • Previous experience as a Waiter / Waitress or in a similar customer-facing role., • Excellent customer service and interpersonal skills., • Ability to work efficiently in a fast-paced, high-energy restaurant setting., • Strong communication skills and a positive attitude., • A passion for hospitality, food, and delivering high-quality service., • Ability to work as part of a team.

Join our team at a vibrant cafe bistro featuring a fun soft play area! We are seeking dedicated and customer-oriented individuals to fill a dual role as Bartender and Waiter/Waitress. Your responsibilities will include: • Providing exceptional service to all our guests., • Accurately taking food and beverage orders., • Crafting and serving a variety of drinks from our bar menu., • Ensuring the bar and dining areas are clean and well-maintained., • Processing payments efficiently., • Collaborating with team members to ensure a smooth and enjoyable experience for customers., • Maintaining a welcoming and positive atmosphere.

Join the team at German Doner Kebab as a Cashier / Sales Assistant. In this role, you will be the front-facing ambassador for our brand, ensuring every customer receives exceptional service. Your key responsibilities will include: • Greeting customers warmly and taking their orders accurately., • Efficiently processing cash and card payments., • Maintaining a clean and organised cashier and dining area., • Assisting with general sales tasks and ensuring customer satisfaction., • Adhering to all food safety and hygiene standards. We are looking for individuals who are enthusiastic, customer-focused, and eager to contribute to a dynamic fast-food environment. If you have excellent communication skills and a friendly demeanor, we encourage you to apply!

Are you a morning person with a passion for coffee? We are opening Darbar Coffee House in the heart of Hayes & Harlington, and we need a dedicated Barista to help us own the morning rush. We are seeking a friendly and efficient Barista to join our vibrant team. This role offers an opportunity to work in a dynamic environment, engaging with customers and ensuring a welcoming atmosphere. The position is paid and suitable for individuals who thrive in fast-paced settings and enjoy working with people. Suits someone who is able to work during the morning rush hour (around 6 -7 am) and those seeking part time work. Responsibilities • Taking the lead from the Head Barista to ensure smooth operations., • Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialised drinks, ensuring quality standards are met., • Operate coffee machines, grinders, blenders, and other equipment safely and efficiently., • Greet customers warmly, take their orders accurately, and process payments using the point-of-sale system., • Maintain cleanliness and organisation of the counter area, including washing utensils and cleaning equipment regularly., • Ensure food safety standards are adhered to at all times, including proper handling and storage of ingredients., • Restock supplies as needed to ensure smooth service during shifts., • Provide excellent customer service by assisting with menu recommendations and addressing customer queries promptly. Skills • Proven barista experience or familiarity with coffee preparation techniques is preferred., • Knowledge of food safety standards to ensure hygienic practices are maintained., • Experience in serving customers in a fast-paced environment with a friendly demeanour., • Ability to assist with food preparation when required, including handling snacks or light food items., • Basic maths skills for processing transactions accurately and managing card payments., • Strong time management skills to handle busy periods efficiently while maintaining quality service standards., • Excellent communication skills to engage positively with customers and team members. This role offers an engaging work environment where your enthusiasm for coffee and customer service will be valued. We welcome applicants who are organised, proactive, and eager to contribute to a welcoming café atmosphere., • Ability to cover for the Head Barista during days off and holidays.

PYRÁ, a vibrant independent restaurant in Queen's Park, London, known for its Greek and Spanish inspired all-day dining, is looking for an enthusiastic and skilled individual to join our front-of-house team. This role is perfect for someone passionate about delivering exceptional service and contributing to a memorable dining experience. Key Responsibilities: • Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, wines and spirits, adhering to recipes and service standards., • Take food and drink orders accurately and efficiently, utilising our POS system., • Serve food and beverages to guests, ensuring high standards of presentation and guest satisfaction., • Provide outstanding customer service, anticipating guest needs, offering recommendations and handling inquiries with professionalism and courtesy., • Maintain a clean, organised and well-stocked bar and dining area., • Process payments and handle cash and card transactions accurately., • Collaborate effectively with kitchen staff and the wider front-of-house team to ensure smooth service flow and a cohesive guest experience., • Adhere to all health, safety and licensing regulations, including responsible alcohol service. What We Are Looking For: • Proven experience as a Bartender and/or Waiter/Waitress, ideally within a busy restaurant or hospitality setting., • Strong knowledge of beverage preparation, including classic cocktails and a good understanding of wine and spirits., • Excellent communication and interpersonal skills, with a friendly and engaging personality., • Ability to work efficiently and remain calm under pressure in a fast-paced environment., • A positive attitude, a strong work ethic and a genuine passion for hospitality and customer service., • Flexibility to work various shifts, including evenings, weekends and holidays., • Knowledge of wines, spirits, cocktails and cuisine would be an advantage.