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Warehouse Assistant | Dirac Trading Group | Acton, London | Full-Time, Permanent Dirac Trading Group is looking for a reliable and hardworking Warehouse Assistant to join our operations team at our Acton facility. This is a full-time, on-site role suited to someone who takes pride in keeping things running smoothly, works well as part of a team, and thrives in a fast-paced environment. Start-date: immediately What You'll Be Doing • Receiving, checking, and processing incoming stock, • Picking, packing, and dispatching orders accurately and on time, • Operating a forklift to move and organise palletised goods, • Maintaining a clean, organised, and safe warehouse environment, • Supporting stock counts and inventory management, • Collaborating with colleagues to meet daily operational targets What We're Looking For • A proactive, can-do attitude and strong work ethic, • Good attention to detail and ability to follow processes, • Comfortable working in a physical, hands-on role, • A team player who communicates clearly, • A valid forklift licence (FLT) is preferred, • Prior experience in a busy warehouse environment is preferred — motivated candidates without this background are still welcome to apply, • Applicants must have the right to work in the UK, • Immediate start preferred / required What We Offer • £35,000 base salary, • Stable, full-time hours, • A supportive and professional working environment, • Opportunities to grow within the business, • Free on-site parking If you're dependable, motivated, and ready to hit the ground running, we'd love to hear from you. Please apply through LinkedIn with your CV.

Inventory Manager Salary: Competitive + Benefits About the Role We are looking for an experienced and driven Inventory Manager to lead and optimise warehouse inventory operations within a fast-paced logistics environment. This is an excellent opportunity for a proactive leader who is passionate about operational excellence, continuous improvement, and developing high-performing teams. The successful candidate will play a key role in ensuring the efficient, compliant, and accurate management of inventory while driving improvements in productivity, service levels, and warehouse performance. Key Responsibilities Warehouse & Inventory Operations • Oversee daily warehouse activities including goods-in, storage, picking, packing, and dispatch., • Ensure accurate stock management and on-time order fulfilment., • Optimise warehouse layout, storage solutions, and operational workflows., • Maintain high levels of inventory accuracy through robust stock control processes and cycle counting programmes. Continuous Improvement • Identify operational inefficiencies and implement practical improvement initiatives., • Drive Lean, 5S, and best-practice warehouse standards., • Improve productivity, accuracy, and overall warehouse performance., • Reduce waste, stock damage, errors, and unnecessary handling. Systems & Process Management • Utilise WMS and ERP systems to monitor performance and identify improvement opportunities., • Support system enhancements, barcode scanning initiatives, and process automation where appropriate., • Analyse operational data to support informed decision-making and performance improvements. Leadership & Team Development • Lead, motivate, and develop warehouse teams to achieve operational targets., • Implement performance monitoring tools and KPI management., • Foster a culture of accountability, safety, engagement, and continuous improvement., • Conduct performance reviews, coaching, and training activities., • Manage workforce planning and resource allocation during peak operational periods. Cost & Performance Management • Drive operational efficiencies to reduce costs and improve productivity., • Monitor and report key performance indicators to senior leadership., • Use data-driven insights to optimise labour planning and warehouse performance. Health, Safety & Compliance • Maintain a safe working environment and ensure compliance with relevant industry regulations., • Promote safe working practices through training and leadership., • Ensure adherence to quality standards, operational procedures, and regulatory requirements. About You You are a hands-on leader who enjoys improving processes, solving problems, and delivering measurable results. You take ownership, lead by example, and have a track record of driving positive operational change. Skills & Experience • Proven experience in warehouse management or inventory leadership roles, ideally within logistics, freight, distribution, or supply chain environments., • Strong understanding of inventory control, warehouse operations, and stock accuracy management., • Experience redesigning warehouse layouts and improving storage efficiency., • Demonstrated success delivering process improvement initiatives., • Experience working with WMS and ERP systems., • Strong leadership skills with the ability to develop and motivate teams., • Knowledge of Lean, 5S, Continuous Improvement, or Six Sigma methodologies., • Excellent analytical, organisational, and problem-solving abilities., • Strong communication skills, both written and verbal., • Comfortable working in a fast-paced environment and managing competing priorities., • Proficient in Microsoft Office applications, particularly Excel. Desirable Qualifications • Lean or Six Sigma certification., • Forklift licence., • Dangerous Goods awareness or related logistics compliance training. What's on Offer • Competitive salary package., • Generous annual leave entitlement, including public holidays., • Company pension scheme., • Life assurance., • Employee Assistance Programme., • Free on-site parking., • Ongoing training, development, and career progression opportunities., • Supportive and collaborative working environment.

Warehouse Operative / Van Driver (FLT Duties Included)\n\nLocation: Feltham\n\nPay Rate : £15.00 per hour\n\nShift time : 2pm - 11pm \n\nWe are currently recruiting for a Warehouse Operative / Van Driver to join our client.\n\nThis is a varied role combining warehouse operations, van driving, and forklift truck duties. The successful candidate will be responsible for supporting the day-to-day running of the warehouse while ensuring timely and professional deliveries and collections.\n\nKey Responsibilities:\n\n Loading and unloading vehicles safely and efficiently\n\n Picking, packing, and preparing orders for dispatch\n\n Completing local deliveries and collections using a company van\n\n Operating Forklift Trucks (Counterbalance and/or Reach) as required\n\n Carrying out stock checks and inventory control\n\n Maintaining a clean, safe, and organised warehouse environment\n\n Following all health and safety procedures\n\nRequirements:\n\n Full UK Driving Licence\n\n Valid FLT licence (Counterbalance and/or Reach preferred)\n\n Previous warehouse experience\n\n Good attention to detail and organisational skills\n\n Ability to work independently and as part of a team\n\n Reliable, punctual, and hardworking attitude\n\nWhat We Offer:\n\n Competitive pay rate of £15.00 per hour\n\n Ongoing, full-time work\n\n Opportunity to work for a well-established logistics company\n\n* Supportive working environment\n\nPlease note: Due to the nature of our business, we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide or be willing to obtain the following: \n\nApply for a Criminal Record Check (Paid for by us!) \nHave a full 5-year checkable history (Obtained for you by us!) \nHave an in date and valid Photo ID (Passport, Driving Licence, ID Card etc) \nProvide a full 5-year address history \nAttend an Aviation Security Course (Paid for by us!)

Warehouse Manager Dirac Trading Group | Acton, London | Full-time, permanent | On-site Dirac Trading Group is hiring a hands-on Warehouse Manager to take ownership of daily operations at our Acton warehouse. This is a practical, on-site leadership role for someone who can keep outbound orders moving, lead a mixed warehouse team, and maintain high standards around accuracy, safety, pace and accountability. What you will own • Lead the warehouse team day to day, setting priorities and holding people accountable., • Plan rotas across full-time, zero-hour and agency workers, flexing labour to match demand., • Own outbound fulfilment so orders are packed, checked, booked and dispatched accurately and on time., • Book UK outbound shipments and resolve courier or collection issues quickly and practically., • Maintain a clean, safe, organised and secure warehouse, with clear standards for stock handling and working areas., • Own warehouse Health & Safety standards, including new starter training, refresher training and annual checks., • Work closely with Operations, Customer teams and senior management to improve accuracy and efficiency. What we're looking for • Previous experience managing or supervising a warehouse team in the UK., • Strong organisation, prioritisation and communication skills in a fast-paced environment., • A hands-on management style, with the willingness to lead from the front when needed., • Experience managing rotas, temporary workers, overtime and daily warehouse coverage., • Strong attention to detail around packing, dispatch and stock accuracy., • Experience booking UK outbound shipments., • A valid forklift licence, or willingness to obtain one, is preferred., • Applicants must have the right to work in the UK. Package and benefits • £40,000 base salary., • Discretionary monthly KPI bonus of up to £700, with a maximum annual package of £48,400 if all monthly criteria are achieved., • Free on-site parking and company pension scheme., • Staff discount for stock we sell., • Supportive, high-energy working environment with the office and warehouse teams based together in Acton., • Team lunch break from 12:30-1:00pm, annual team dinner, local team lunches when major milestones are met, and competitive table tennis., • Overtime support where required, including potential meal support during extended overtime periods. How to apply If you are dependable, organised and ready to take ownership of a busy warehouse operation, we would love to hear from you. Please apply through LinkedIn with your CV.

🚀 Hiring: Parts Logistics Specialist or Manger Position | UK 📍 Chiswick (2 days office) & Coventry Warehouse (3 days onsite) 🚗 Automotive Aftermarket / OEM Parts Operations We’re partnering with a fast-growing Chinese automotive company to hire a Parts Logistics Specialist to take ownership of end-to-end parts warehouse and logistics operations. This is a highly operational role where you will work across both office and warehouse environments, ensuring the smooth flow of automotive parts from inbound receipt through to storage, inventory control, and final distribution. You will play a key role in ensuring parts availability, warehouse efficiency, and operational excellence. ✨ Key Responsibilities: • Manage inbound logistics, goods receiving, picking, packing, and outbound distribution of automotive parts, • Oversee daily warehouse operations to ensure smooth and efficient parts flow, • Maintain accurate inventory control through cycle counts and stock audits, • Monitor warehouse performance and support KPI reporting (accuracy, productivity, cost), • Support warehouse capacity planning and resource allocation to meet business demand, • Work with suppliers and internal teams to resolve supply and delivery issues 🤖 What we’re looking for: • Strong experience in automotive parts logistics, warehouse operations, or aftermarket supply chain, • Experience in inventory management, stock control, and warehouse processes, • Understanding of inbound/outbound logistics and distribution workflows, • Strong analytical skills with experience in reporting and KPI tracking, • Comfortable working in both office and warehouse environments, • Strong communication skills and ability to work with cross-functional teams, • Highly organized, detail-oriented, and process-driven 🧡 We welcome candidates from: • Automotive OEM aftersales / parts departments, • Automotive aftermarket distributors (e.g. parts distribution centers), • Warehouse / logistics operations in automotive or industrial sectors, • Dealer parts operations with strong inventory responsibility

Job Title: Reach Truck Driver Warehouse Operator Location: UB2 Area Pay Rate: £12.21 per hour to £13.66 Job Type: Full-Time | Temp to Perm | Immediate Start!Job Overview:Complex Recruitment is currently seeking experienced and reliable reach truck drivers/warehouse operators for a busy and expanding construction materials warehouse. This is a fantastic temp to perm opportunity for candidates looking for long-term, stable employment with an immediate start.Why Join Us?Immediate start availableTemp to Perm after successful probationFull-time hours with fixed day shiftsPositive and supportive team environmentWeekly payShift Details:Monday to FridayStart Time: 11:00 AM to 22:00PMPay Rate: £12.21 per hour to £13.66Overtime may be availableKey Responsibilities:Operating Reach Truck safely and efficientlySorting construction materials in a large warehousePicking and packing items accuratelyAssisting with off-loading deliveriesScanning and wrapping stock for dispatchRequirements:Valid reach truck licensePrevious warehouse experience (construction materials a plus)Ability to work in a fast-paced, time-sensitive environmentExcellent communication and teamwork skillsReliable, flexible, and proactive with a can-do attitudeComfortable working full days in a warehouse environmentLocation: UB2 AreaTPBN1_UKTJ

Warehouse Operative / Production Assistant (Temporary, ongoing)\n\nLocation: Harrow\nPay Rate: £13.01 per hour\nShift Pattern: 4 days on, 4 days off (08:00 - 19:00)\nBreak: 45 minutes per shift\n\nAbout the Role\n\nWe are currently recruiting on behalf of a well-established and growing paint manufacturing company based in Harrow. This is an excellent opportunity for a reliable and hardworking individual to join a friendly and supportive team within a busy production and warehouse environment.\n\nThis is a hands-on role where no prior paint experience is required, as full training will be provided.\n\nKey Responsibilities\n\nPicking and packing customer orders accurately and efficiently\nAssisting with the mixing and preparation of paints (full training provided)\nLabelling products and ensuring all orders are correctly identified\nMaintaining a clean, safe, and organised working environment\nSupporting general warehouse and production duties as required\n\nWhat We're Looking For\n\nSPEED! the ability to work quickly and accurately is imperative\nA strong work ethic and positive attitude\nGood attention to detail and accuracy\nAbility to work both independently and as part of a team\nReliability and punctuality are essential\nPrevious warehouse or production experience is beneficial but not required\n\nWhat's on Offer\n\nCompetitive pay rate of £13.01 per hour\nConsistent 4 on / 4 off shift pattern offering a great work-life balance\nFull training provided, including paint mixing skills\nA full range of BOOST benefits (money off, discounts, financial/mental health support)\nPension scheme\nA friendly and supportive team environment\nOpportunity to develop new skills within a stable and growing companyIf you are looking for a long-term opportunity in a hands-on role with full training and a supportive team, we would love to hear from you.\n\nApply today to get started!\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Are you an experienced fine art handler with a passion for delivering exceptional care to some of the world's most valuable works? We're looking for a skilled and detail-driven Fine Art Technician to join a well-established, industry-leading art logistics operation based in Middlesex.\n\nThis is a fantastic opportunity to work across a genuinely varied project portfolio — from high-profile gallery and museum installations to private collections and international art fairs — with a team that sets the standard for best practice in fine art logistics.\n\nThe Role\n\nYou'll be responsible for the safe handling, packing, transport, installation, and storage of artworks across a wide range of media and formats. Day-to-day, you can expect to:\n\n Handle and pack paintings, sculptures, installations, and delicate objects to the highest professional standards\n\n Execute on-site art installations and de-installations at galleries, museums, private residences, and fairs\n\n Load and unload artworks safely using appropriate lifting and securing techniques\n\n Complete condition checks and maintain accurate documentation including condition reports and packing lists\n\n Liaise professionally with clients, conservators, registrars, and couriers on live projects\n\n Support warehouse operations including artwork intake, inventory management, and storage\n\n Travel domestically and occasionally internationally for installations and exhibition setups\n\nWhat We're Looking For\n\n Minimum 2–3 years' experience in a fine art handling, logistics, museum, or gallery environment — applications from outside the fine art sector will not be considered\n\n Proven installation experience — this is essential for this role\n\n Strong working knowledge of best practices in art packing, handling, and installation\n\n High attention to detail with excellent problem-solving ability\n\n Professional communication skills and the confidence to liaise with high-profile clients\n\n Flexibility with working hours and willingness to travel\n\n A full UK driving licence is advantageous but not essential\n\nWhat's On Offer\n\n Salary: £30,000 – £40,000 depending on experience\n\n A fast, straightforward recruitment process — one face-to-face interview only\n\n * The chance to join a recognised leader in the fine art logistics sector\n\nIf you have the experience and the eye for detail this role demands, we'd love to hear from you

Art Technician - London Heathrow - Up to £40,000\n\nWe are seeking a skilled and detail-oriented Fine Art Technician to join our clients specialist art logistics team. The successful candidate will be responsible for the safe handling, packing, transportation, installation, and storage of artworks. This role requires a high level of professionalism, technical ability, discretion, and a strong commitment to best practices in fine art handling and logistics.\n\nKey Responsibilities\n\nSafely handle, pack, and transport a wide range of artworks, including paintings, sculptures, installations, and other delicate objects.\nAssist with and carry out the installation and de-installation of artworks at galleries, museums, private residences, exhibitions, and art fairs.\nLoad and unload artworks from vehicles using appropriate lifting, handling, and securing techniques to ensure their safe transportation.\nConduct detailed condition checks before and after transit, reporting any discrepancies or damage.\nComplete and maintain accurate documentation, including condition reports, packing lists, and inventory records.\nLiaise professionally with clients, conservators, registrars, couriers, and other stakeholders throughout each project.\nEnsure all tools, vehicles, packing materials, and equipment are maintained in good working order.\nSupport warehouse operations, including artwork intake, inventory management, storage, and organisation.\nTravel throughout the UK and occasionally internationally to support installations, exhibitions, and specialist projects.\nAdhere to all health and safety procedures, company policies, and industry best practices when handling valuable and fragile artworks.\n\nSkills & Experience\n\nPrevious experience within a fine art handling, art logistics, museum, gallery, or specialist removals environment.\nStrong knowledge of industry best practices relating to art handling, packing, transportation, and installation.\nExcellent attention to detail with the ability to handle valuable and fragile items with care.\nStrong organisational and problem-solving skills.\nExcellent communication and interpersonal skills, with the ability to build positive relationships with clients and colleagues.\nAbility to work independently as well as part of a team in a fast-paced environment.\nFlexible approach to working hours, including occasional evenings, weekends, and travel when required.\nPrevious experience in fine art handling or specialist logistics is essential.\nFull UK driving licence (essential for role requirements).\nCapable of lifting and moving artworks safely using appropriate manual handling techniques.\nWillingness to travel throughout the UK and occasionally overseas.\nProfessional, reliable, and committed to maintaining the highest standards of customer service and discretion.WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.\n\nWR Logistics is acting as an Employment Agency in relation to this vacancy

Logistics Operative – Stores / Packing\n\nSalary: £27,500 starting salary + daily overtime paid at 1.5x\nLocation: Near Uxbridge (commutable from Denham, Slough, High Wycombe, Watford, Hayes, Harrow, Rickmansworth)\nHours: 8am to 5pm Monday to Thursday, 8am to 12pm Friday\nType: Permanent\n\nAbout the Role\n\nWe’re supporting a leading aerospace manufacturer near Uxbridge who are looking to bring in Logistics Operatives to join their Stores and Packing teams.\n\nThis is a brilliant opportunity to step into a highly regulated, clean, and structured environment, with consistent overtime available and long-term stability.\n\nImportant – Please read before applying\n\nDue to the nature of the work, this role requires:\n\n \n\n A consistent 5-year work history (No more then 3 roles within the last 5 years, with explanations for any gaps in employment required)\n\n \n\n Ability to pass BPSS clearance (No criminal record etc)\n\nPlease note: employment cannot begin until clearance is completed, which can take up to 4 weeks.\n\nWhat’s in it for you?\n\n \n\n £27,500 starting salary\n\n \n\n Daily overtime paid at 1.5x rate\n\n \n\n 25 days holiday + bank holidays (with option to buy more)\n\n \n\n 9% non-contributory pension\n\n \n\n 4x salary life assurance\n\n \n\n Healthcare Cash Plan\n\n \n\n Cycle to work scheme & retail discounts\n\n \n\n Early finish on Fridays\n\nLogistic Operative Duties\n\n \n\n Picking, packing, labelling and preparing parts for shipment\n\n \n\n Checking batch numbers, part descriptions and quantities against system records\n\n \n\n Ensuring correct packing materials and accurate labelling\n\n \n\n Working closely with logistics/shipping teams to meet dispatch deadlines\n\n \n\n Carrying out self-inspection and quality checks\n\n \n\n Supporting across Stores, Packing and Internal Transport\n\n \n\n Receiving goods into Stores and moving stock across site\n\n \n\n Using FLT or similar equipment (training provided if needed)\n\nWhat we’re looking for\n\n \n\n Previous stores, warehouse or packing experience\n\n \n\n Able to follow instructions and work to deadlines\n\n \n\n Good attention to detail and accuracy\n\n \n\n Basic computer skills (Word, Excel or similar systems)\n\n * \n\n Reliable, methodical and a strong team player\n\nInterested? Press apply and the team will be in touch with more information

We are recruiting on behalf of our client for a Fine Art Technician to join their growing team in the Heathrow area. This is an excellent opportunity for someone with previous fine art handling experience or a background in high-end removals who is looking to work with valuable and unique collections. Location: Heathrow Hours: Monday to Friday Salary: £35,000 £40,000 per annum (depending on experience) Key Responsibilities • Safely pack, move and transport fine art and high-value items., • Carry out artwork installations and removals at galleries, museums, exhibitions and private residences., • Load and unload vehicles with care, ensuring all items are protected during transit., • Complete condition reports and identify any damage or irregularities., • Maintain accurate records, including inventories and packing documentation., • Work closely with clients and colleagues to ensure projects are completed to a high standard., • Assist with warehouse duties, including artwork storage and stock management., • Ensure equipment, vehicles and tools are maintained and used safely., • Travel within the UK, with occasional overseas travel when required.Requirements, • Previous experience in fine art logistics, art handling, museums, galleries or high-end removals., • Knowledge...

Seeking an experienced Warehouse Operative/Driver in West London with a clean UK license to handle picking, packing, loading/unloading, administration, and deliveries.Must have warehouse health and safety experience and good Maths/English skills.

Warehouse Operative MAIN FUNCTION OF JOB: To ensure that customers receive a fast and efficient response to distribution enquires, building customer loyalty and enhancing the company’s reputation for service. MAIN DUTIES/RESPONSIBLITIES : Picking and packing. Loading and offloading vehicles. If making deliveries you are also responsible for: Daily vehicle checks Cleanliness of vehicle Working within service level criteria. Daily branch proposal and continuous stock taking. Day-to-day administration. Participation in the annual stock take. You should: Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry. Provide accurate and regular order handling to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales/stock turnover. Resolve customer queries/warranty/credits/complaints to the satisfaction of all parties. Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction. Maintain close contact with customer service staff, understand their working practices and be proactive in preventing the occurrence of avoidable problems for our customers. Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. Provide cover within the branch / trade counter, at which you are based, during unplanned absences. Ensure that the warehouse and trade counter support sales in achieving product sales / and market share in accordance with company objectives. Communicate effectively with the Branch Manager Acquire and demonstrate the necessary selling skills, product knowledge and understanding of company policy to work effectively. Provide assistance and motivation to all colleagues when required. Work within Goldmine sales procedures in the branch environment. Work with the Branch Manager to ensure that customers’ required levels of service are being met. Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner. Maintain company property to the required standard. Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company. Be prepared to assist with out-of-hours services to customers when the need arises. Participate in the company annual stock check. As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook. Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation and understand that any breach could result in the organisation’s sensitive and confidential data being disclosed to competitors and other interested parties. Any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director. SKILLS REQUIRED To be an effective communicator. The selling skills, product knowledge and understanding of company policy required to work effectively on the trade counter

Warehouse Operative – Food Warehouse (Cold Environment) Park Royal £13.00 per hour Immediate Start – Training Begins ASAP We are currently recruiting for an experienced Warehouse Operative to join a busy food warehouse in Park Royal. This is an excellent opportunity for candidates who have previous warehouse and order picking experience and are comfortable working in a fast-paced, temperature-controlled environment. Shift Pattern • Training Period (First 2 Weeks): 1:00pm – 10:00pm, • Following Training: Permanent Night Shift, • Full-time hours (5 days/week) Working Environment This role involves working within a food warehouse where temperatures vary between: • Freezer areas: -22°C, • Chilled areas: +2°C Full PPE and protective clothing will be provided, including jackets, gloves and hats. Candidates must provide their own safety footwear. Duties • Order picking across multiple warehouse departments, • Picking and packing products accurately, • General warehouse duties, • Working as part of a busy warehouse team, • Following all health and safety procedures, • Maintaining high standards of accuracy and productivity Requirements • Previous warehouse and order picking experience is essential, • Experience working in a chilled or frozen environment is highly desirable, • Fast learner with a good work ethic, • Reliable and punctual, • Able to work efficiently in a fast-paced environment, • Good communication and teamwork skills, • Available for full-time work and able to commit to the training period This is a fantastic opportunity to join a well-organised warehouse operation with a supportive team and long-term prospects. Interested? Apply today with your CV for immediate consideration. Only experienced warehouse candidates will be considered

Customer Service & Sales Administrator Are you a highly organised customer service professional with experience in sales administration and export coordination? Do you thrive in a fast-paced environment where no two days are the same? We are looking for a proactive and detail-oriented Customer Service & Sales Administrator to join a busy and growing team. This is a varied and rewarding role supporting both UK and international customers while helping deliver exceptional service standards. The Role You will play a key role in managing customer relationships, processing orders, coordinating export shipments, and supporting wider sales and operations teams. Working closely with colleagues across Sales, Supply Chain, Accounts, Marketing, and Logistics, you will help ensure a smooth customer journey from enquiry through to delivery. This role would suit someone with strong administration skills, excellent communication abilities, and previous experience within customer service, export administration, or international logistics. Key Responsibilities Customer Service & Sales Support Manage inbound customer enquiries via phone and email Process customer orders accurately and efficiently Provide day-to-day support to the sales team Issue invoices and credit notes Maintain customer pricing and account information Resolve customer queries relating to products, stock, pricing, shortages, and deliveries Coordinate with supply chain and warehouse teams regarding stock availability and bulk orders Manage warranty claims from investigation through to resolution Amazon & Customer Portal Management Process Amazon orders and acknowledgements Maintain and update ASIN codes Resolve pricing discrepancies and shortage claims Manage customer portals for key accounts Export Customer Service & Administration Coordinate export orders from receipt through to dispatch Prepare and manage export documentation including: Commercial invoices Packing lists Certificates of origin Shipping and customs documentation Letters of credit Country-specific export paperwork Arrange collections and shipments with freight providers Liaise with freight forwarders, customs brokers, and shipping agents Support customers with international freight quotations Ensure compliance with international trade regulations and customs requirements Prepare Dangerous Goods Notes (DGN) and Chamber of Commerce certifications Monitor delivery schedules and resolve shipment or documentation issues Team Support & Continuous Improvement Help foster a positive, high-performance team culture Support team coordination and scheduling Assist with developing and improving Standard Operating Procedures (SOPs) Identify opportunities for process improvements and efficiencies Skills & Experience Required Previous experience in customer service, sales administration, export administration, or international logistics Strong knowledge of export documentation and shipping procedures Excellent organisational skills and attention to detail