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Part-Time Business Operations & Marketing Assistant Hybrid – Ealing, London | Approximately 2 days per week Berenice London is a growing luxury bespoke wig company based in Ealing, London. We are looking for a highly organised, proactive and tech-confident Business Operations & Marketing Assistant to work closely with our founder and help keep the day-to-day organisation of the business running smoothly. This is a varied role within a small, growing business. It would suit someone who loves organisation, systems, customer communication and taking responsibility for making sure things actually get done. You will work directly with the founder and coordinate with our existing team, including our social media/content team and external digital marketing partners. What you'll be helping with Customer communication & administration • Monitoring and organising customer emails, • Responding to routine customer enquiries in a warm and professional way, • Making sure new enquiries and leads are followed up, • Flagging important enquiries that require the founder's personal attention, • Keeping customer information accurate and up to date in Zoho, • Helping manage customer communications throughout their journey with us, • Sending and coordinating appropriate client updates, • Helping with invoices and monitoring customer payments CRM & automations • Taking day-to-day ownership of our GoHighLevel CRM, • Manually maintaining customer tags and ensuring customers enter the correct follow-up journeys, • Monitoring existing automations and identifying anything that needs improving, • Helping review, rewrite and organise automated customer emails, • Coordinating technical GoHighLevel changes with our external digital team, • Checking that leads and customers are not falling through gaps Calendly & appointments • Taking ownership of our Calendly system, • Managing availability, appointment types and booking journeys, • Helping with cancellations and rescheduling, • Making sure automated appointment communications are accurate and working properly Business & client operations • Helping maintain an organised overview of active customer orders, • Keeping track of important stages, deadlines and customer updates, • Helping make sure information moves correctly between consultations, customer records and production, • Helping coordinate routine communication with suppliers and external team members, • Keeping track of outstanding jobs and making sure they are followed through, • Helping develop simple systems and processes as the business grows Marketing coordination • Working alongside our existing social media/content team member, • Helping plan marketing priorities and newsletter ideas, • Keeping newsletters and marketing activities moving on schedule, • Making sure the founder records planned Instagram/video content, • Coordinating with our external advertising, CRM and SEO partners, • Helping monitor leads, bookings and sales conversions, • Producing a simple overview of marketing performance so we understand what is generating enquiries and customers, • Helping identify improvements needed across our website and customer journey The person we're looking for You do not need to be a senior manager or have years of management experience. We are looking for someone who is: • Extremely organised, • Proactive and good at noticing what needs doing, • Comfortable taking ownership of tasks and following them through, • Tech-confident and comfortable learning new systems, • Excellent at written English, • Warm and professional when communicating with customers, • Able to work independently, • Comfortable coordinating with different team members and suppliers, • Good at keeping track of lots of small moving pieces, • Happy working closely with a founder in a small business, • Confident reminding and chasing the founder when something is needed!, • Interested in improving systems rather than simply completing individual tasks Experience with CRM systems, email marketing, GoHighLevel, Zoho or Calendly would be an advantage, but experience with every platform is not required. Being organised, intelligent, proactive and willing to learn is more important to us. The role Part-time – approximately 2 days per week We envisage this being a hybrid role, with approximately one day per week working with us in Ealing and the remaining time working remotely. There may be an opportunity for the responsibilities and hours to grow over time. This is an opportunity to become an important part of a small business and gradually take ownership of more of its day-to-day organisation. To apply Please send us your CV together with a short introduction telling us: 1. Why this type of varied small-business role appeals to you, 2. Any experience you have with CRM systems, email marketing, automations or booking systems, 3. Your experience communicating with customers by email, 4. An example of something you have organised or improved without being specifically told how to do it, 5. How you keep yourself organised when managing lots of different tasks, 6. Your availability for part-time work and ability to work from Ealing approximately once per week We care much more about finding someone with the right attitude, initiative and organisational ability than finding someone with a long list of qualifications.

We are seeking a professional and personable Beauty Therapist who is passionate about the beauty industry to join our team. We are a friendly, award winning salon located down the most popular street in Twickenham, church street. We pride ourselves on making all clients feel relaxed and welcome in our salon. The ideal candidate will deliver exceptional beauty treatments, provide outstanding customer service, and create a relaxing and welcoming environment for clients. This role offers an exciting opportunity to utilise your skills in a dynamic salon setting, helping clients look and feel their best. Ongoing training is provided. looking for someone part time. Responsibilities • Perform a range of beauty treatments including massage, facials and waxing, • Provide personalised consultations to understand client preferences and recommend suitable treatments, • Maintain high standards of hygiene and cleanliness in all treatment areas, • Ensure clients feel comfortable and relaxed throughout their visit, • Stay updated with the latest beauty trends, techniques, and products to offer innovative services Experience • Proven experience as a Beauty Therapist level 3 or equivalent, • Excellent communication skills in English, • Ability to work well under pressure whilst maintaining attention to detail, • A friendly, approachable manner with a genuine passion for helping clients Job Type: part-time Benefits: • Casual dress, • Cycle to work scheme, • Employee discount, • Store discount Work Location: In person

Senior Hair Stylist Job Description: We're looking for an experienced Senior Hair Stylist to join our friendly team at The Hairdressers in Hayes. If you're passionate about hairdressing, enjoy looking after your clients, and take pride in your work, we'd love to hear from you. We have a loyal client base, a supportive team, and offer a great working environment where you can continue to develop your career. The Role You'll be confident in all aspects of hairdressing, including: • Ladies' and gentlemen's cutting and styling, • Colouring, balayage, highlights and colour corrections, • Blow-dries and occasion styling, • Carrying out thorough client consultations, • Recommending suitable haircare products, • Providing excellent customer service from start to finish Experience with keratin treatments or perming would be an advantage, but it's not essential. What We're Looking For • NVQ Level 2 or Level 3 in Hairdressing (or equivalent), • At least 5 years' salon experience, • Strong cutting and colouring skills, • A friendly, professional and reliable approach, • Excellent customer service and communication skills, • Someone who enjoys working as part of a team, • A genuine passion for hairdressing and keeping your skills up to date

About Us: A-List Lace Hair is a prominent name in the hair styling industry! Renowned for our expertise in lace wigs, human hair specialties, and non-surgical hair replacement systems, we have been a trendsetter in the field since 2008. Our London branch has set a benchmark in delivering top-notch services with a family-run charm, shipping products to over 196 countries worldwide. Established in 2008, the London hair salon already has a loyal and dedicated clientele, including many VIP clients. High standards of customer service and professionalism are top on the list of priorities, but a relaxed, fun atmosphere is also a key ethos of the salon. Our clients always come first and we want to ensure they enjoy the full salon experience in a modern, design led environment. We recently opened a new studio in the vibrant heart of New York City. The Role: We are seeking a highly skilled and experienced wig stylist to join our dynamic team. This role is ideal for a creative professional with a passion for hair artistry, advanced lace installation techniques, and exceptional customer service. As a stylist, you will play a key role in delivering top-tier styling services and maintaining the brand’s reputation for excellence. Key Responsibilities • Perform advanced hair styling services, including braiding/cainrow, cutting, colouring, and lace wig installation/customisation, • Installing Wigs, Sew-In weaves, Clip-Ins, Ponytails and Updo ‘s., • Provide expert consultations tailored to individual client needs and preferences, • Maintain up-to-date knowledge of trends, techniques, and products in the hair and beauty industry, • Ensure all services meet A-List Lace Hair’s premium quality standards, • Build and maintain strong client relationships to encourage repeat business, • Assist in maintaining a clean, organised, and professional salon environment, • Promote and recommend hair care products and services, • Answer incoming calls with grace, efficiently booking appointments Who You Are: A candidate perfect for this role would be: • Creative, motivated, with a total focus on customer satisfaction., • Exceptional interpersonal skills, • Enthusiastic, ambitious, and driven., • Confident, professional, and possessing a 'can-do' attitude., • Capable of meticulous attention to detail., • Able to thrive in a dynamic setting., • Total customer focus and understanding of the client journey Why Join Us: • Competitive remuneration and comprehensive, fully-paid training., • Join an internationally acclaimed, award-winning team., • Enjoy a balanced work-life with personal and professional growth., • Work in a dynamic, innovative, and friendly environment., • Opportunities for high-profile work and building a prolific portfolio., • Exclusive discounts and complimentary hair services., • Annual bonus schemes and performance bonuses., • Enjoy our festive winter team parties. Job Types: Permanent, Full Time & Part Time hours available Apply Now: Be a part of our exciting journey in London. If you are passionate about hair styling and eager to grow with a leading brand, we would love to hear from you. Please submit your application and relevant CV to us with a link to your work. Job Types: Part-time, Permanent Benefits: • Employee discount, • Flexitime, • Store discount Ability to commute/relocate: • London, Greater London: reliably commute or plan to relocate before starting work (required) Experience: • Wig Styling: 2 years (required) Language: • English (required) Work authorisation: • United Kingdom (required) Location: • London, Greater London (required) Work Location: In person