Post Office Manager
2 days ago
£31000–£34000 yearly
Full-time
Birchwood, Lincoln
Duties and Responsibilities-
· Identify and resolve Post Office balancing queries.
· Influencing and support the Post Office team to provide customer service standards expected in the Post Office.
· To assist customer with any queries.
· Demonstrate a good level of communication to external and internal customers.
· Drive understanding and knowledge of the current promotions and Post Office services with the Post Office team.
· Ensure team adherence to all legal compliance and mandatory Post Office procedures as laid out in current guidelines.
· Assist the Post Office Area Manager in the development of processes and controls to support Post Office operations.
· Actively demonstrates the determination and the ability to deliver to success.
· Motivates and inspire others to achieve and ensure that the Post Office team complete all mandatory training. Skill/experience/qualifications:
· Strong leadership and managerial skills.
· Excellent communication and interpersonal abilities.
· Proficiency in Microsoft Excel and other relevant software.
· Ability to multitask and prioritize tasks effectively.
· Attention to detail and accuracy in record-keeping.
· Knowledge of postal regulations and procedures is a plus.
· Bachelor &/Master’s degree or a related study and experience.
