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Senior Azure SaaS Reliability & Support Engineer Kingston upon Thames / Hybrid £85,000 + bonus + benefits We’re hiring a Senior Azure SaaS Reliability & Support Engineer for a growing UK technology business with a customer-critical Azure-hosted platform. This is a hands-on role for someone who enjoys getting under the skin of live SaaS environments, diagnosing issues properly, and improving reliability before customers even notice there is a problem. This is not a pure DevOps or cloud build role. We’re looking for someone who can investigate production issues, trace root cause, work across application and infrastructure layers, and help reduce recurring incidents through better monitoring, automation and operational insight. What you’ll be doing • Investigating complex application and infrastructure issues in Azure, • Troubleshooting production incidents using logs, telemetry and diagnostics, • Supporting customer environments across single-tenant and multi-tenant deployments, • Identifying recurring problems and driving permanent fixes, • Building or improving monitoring, alerting and automation, • Working closely with support and development teams on code-level and environment-related issues, • Reporting findings and recommendations clearly to stakeholders What we’re looking for • Experience in third-line support, SRE, cloud operations or application support, • Strong Azure experience in a live SaaS / software environment, • Strong troubleshooting and root cause analysis skills, • Experience with Application Insights, Azure Monitor, Log Analytics and KQL, • SQL skills for investigation and remediation, • PowerShell and/or C# scripting, • Experience supporting .NET / C# applications is highly beneficial, • Strong communication skills and the ability to explain technical issues clearly, • Someone hands-on, proactive and comfortable operating independently Package • Salary up to circa £85,000, • Bonus, • Private medical, • Additional benefits Location Hybrid role with 2 days per week in Kingston upon Thames NON-NEGOTIABLE This is a strong opportunity for someone who wants to move away from being just another cog in a large function and instead take real ownership of reliability across a live customer platform. To apply or find out more, get in touch.

About the job Job summary Senior DevOps Engineer Are you passionate about collaborative working and problem solving? Do you enjoy using your technical skills to help teams work more effectively, and get software into the hands of users with speed and stability? Are you looking for a new role in an organisation that treats you as an individual and supports you on your professional and career development journey? Then this is the role for you! We have an exciting opportunity for a DevOps Engineer, within the Platform Engineering group, during the IPO digital transformation journey. Working within an established team, this role provides an opportunity to turn innovative ideas into customer value using a range of technologies and delivery platforms. Key Tech: Azure DevOps YAML Pipelines, Azure, Terraform, scripting, deploying to Azure Machine Learning Working Style This role will be carried out in-line with IP O Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Support all aspects of the software development lifecycle, applying DevOps principles and to lead on developing, implementing, enhancing and managing DevOps practices following agreed processes and best practices., • Applying industry best practices and patterns across infrastructure and application components e.g. availability, security, performance and scalability., • Leading on the design, release and implementation of automated, repeatable, efficient delivery pipelines and holds responsibility for the management, delivery and improvements of the deployments onto Production., • Lead delivery, integration, administration and configuration of DevOps tools, seeking continual improvement and ensuring effective transition onto operational support (where applicable). This includes tools for source control, build, CI & CD support, code reviews, security scans, test automation, monitoring and agile management etc., • Implementing and configuring DevOps specific monitoring, alerting, auditing and notification strategies and be an advocate for security and performance standards in the organisation, • Contributing to technical decisions and directions in a collaborative team environment, including solution architecture, estimations, product planning, user stories (requirement) creation., • Attending Team and Agile Scrum ceremonies., • Sharing knowledge and expertise and providing mentorship and training to other members of the team, enabling them to work in an automated, repeatable fashion., • Strong understanding of DevOps principles and experience of working in a DevOps or iterative development culture., • Excellent knowledge and proven experience implementing continuous integration (CI) and continuous deployment (CD) tools, including pipeline design and administration., • Experience with automated testing and embedding this in CI/CD pipelines., • Demonstrable experience in service support including troubleshooting and incident resolution., • Experience in identification and tracking of risks and issues., • Substantial development or scripting experience in one or more of the following:, • Python, • Bash, • PowerShell, • Substantial experience in administration and configuration of Azure DevOps Pipelines (preferred) or other CI/CD orchestration tools., • Substantial experience supporting the build and deployment of, or coding in one or more of the following or equivalent:, • Python, • Net Core / C#, • NextJs / Node frontend, • Experience with Infrastructure as Code such as Terraform, • Experience in containerisation technologies and platforms such as Docker or Azure container services such as Azure App Services, Azure Functions, Azure Logic Apps or Azure Container Registry or equivalent., • Experience in managing and supporting distributed source code repositories (Git)., • Changing and Improving, • Making Effective Decisions, • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Senior Server & Desktop Engineer 5 Days Onsite / Morden / £400 to £450 PD Inside IR 35 Our client, an enterprise corporation located in Morden, London is looking for a hands-on Senior Server & Desktop Engineer to join a growing IT team, playing a key role in maintaining, securing and evolving a complex Microsoft estate on a 3 / 6 month rolling contract. This is an excellent opportunity for someone who enjoys working across both server and end-user environments, solving complex problems and driving continuous improvement through automation and best practice. The Role You will be responsible for the design, administration and optimisation of core Microsoft infrastructure services. Working closely with internal teams and stakeholders, you’ll ensure systems are secure, resilient and high performing. Key responsibilities include: Designing, administering and securing Active Directory environments (GPO, security hardening, troubleshooting) Managing Windows Server environments (builds, patching, upgrades and migrations) Supporting and engineering desktop environments (Windows 10/11, device management, imaging) Managing Group Policy, DNS and DHCP services Supporting hybrid identity environments using Azure AD / Entra ID Developing and maintaining PowerShell scripts to automate processes and improve efficiency Troubleshooting and resolving complex 2nd and 3rd line infrastructure issues Contributing to infrastructure improvement projects and migrations About You Industry experience within the public sector, council or local government is a must have Strong hands-on experience with Active Directory in complex environments is a must have Proven background supporting Windows Server estates is a must have Solid understanding of hybrid identity models (on-prem + Azure) is a must have Experience with desktop engineering and device lifecycle management Strong PowerShell scripting and automation skills Confident working at 3rd line level, resolving high-impact technical issues Proactive, detail-oriented and comfortable working both independently and within a team