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Assistant Customer Service Manager Location: Aldershot, Hampshire Salary: £36,000 (depending on experience) Hours: Monday – Thursday: 08:30 – 17:30 | Friday: 08:30 – 17:00 (Office-based) Overview We are currently recruiting for an Assistant Customer Service Manager to join a growing and dynamic business based in Aldershot. This is a varied and hands-on role, supporting the Customer Service Manager in overseeing day-to-day operations, developing the team, and ensuring a consistently high level of service is delivered to customers. This opportunity would suit someone with strong customer service experience who is looking to step into a more senior, supervisory role within a fast-paced environment. The Role Working closely with the Customer Service Manager, you will support the team across training, operations and account management, while also acting as a point of escalation for customer queries. Key responsibilities Include: Training & Development • Creating clear and user-friendly training documentation across the department, • Producing product briefing materials for the Customer Service team, • Supporting induction and training of new starters, • Delivering training sessions and refreshers to upskill the team, • Managing holiday requests via the internal HR system, • Supporting return-to-work interviews and attendance processes, • Covering the Customer Service Manager during absence or meetings, • Monitoring bespoke and Far East orders and liaising with Purchasing teams, • Supporting production queries and order adjustments, • Issuing quotations and handling customer enquiries, • Raising and processing orders on internal systems, • Sending order confirmations and progressing orders through to delivery, • Maintaining clear communication with internal stakeholders throughout Candidate Requirements Essential: • Previous experience within customer service (ideally with some supervisory or mentoring responsibility), • Strong training and presentation skills, • Excellent communication skills with high attention to detail, • Good IT skills, including Microsoft Excel, • Strong organisational and time management skills, • Ability to manage multiple tasks in a fast-paced environment, • Confident problem solver with the ability to handle escalations professionally, • A collaborative approach with the ability to support and develop others Desirable (not essential): • Experience within print, production or promotional products, • Knowledge of Far East sourcing or bespoke order processes, • Basic understanding of HR processes What’s on offer? • Salary up to £36,000 (depending on experience), • Full training provided, • Pension scheme, • On-site parking, • Referral bonus scheme, • Years of service benefits, • Supportive and collaborative working environment

Assistant Customer Service Manager Location: Aldershot, Hampshire Salary: £36,000 (depending on experience) Hours: Monday - Thursday: 08:30 - 17:30 | Friday: 08:30 - 17:00 (Office-based) Overview We are currently recruiting for an Assistant Customer Service Manager to join a growing and dynamic business based in Aldershot. This is a varied and hands-on role, supporting the Customer Service Manager in overseeing day-to-day operations, developing the team, and ensuring a consistently high level of service is delivered to customers. This opportunity would suit someone with strong customer service experience who is looking to step into a more senior, supervisory role within a fast-paced environment. The Role Working closely with the Customer Service Manager, you will support the team across training, operations and account management, while also acting as a point of escalation for customer queries. Key responsibilities Include: Training & Development Creating clear and user-friendly training documentation across the department Producing product briefing materials for the Customer Service team Supporting induction and training of new starters Delivering training sessions and refreshers to upskill the team Mentoring and supporting Account Managers and Assistant Account ManagersTeam & Attendance Management Managing holiday requests via the internal HR system Supporting return-to-work interviews and attendance processes Covering the Customer Service Manager during absence or meetings Leading team huddles and handling escalated issuesOperational Support Monitoring bespoke and Far East orders and liaising with Purchasing teams Supporting production queries and order adjustments Assisting with the resolution of customer complaintsOrder Administration (Quote to Delivery) Issuing quotations and handling customer enquiries Raising and processing orders on internal systems Sending order confirmations and progressing orders through to delivery Maintaining clear communication with internal stakeholders throughoutCandidate Requirements Essential: Previous experience within customer service (ideally with some supervisory or mentoring responsibility) Strong training and presentation skills Excellent communication skills with high attention to detail Good IT skills, including Microsoft Excel Strong organisational and time management skills Ability to manage multiple tasks in a fast-paced environment Confident problem solver with the ability to handle escalations professionally A collaborative approach with the ability to support and develop othersDesirable (not essential): Experience within print, production or promotional products Knowledge of Far East sourcing or bespoke order processes Basic understanding of HR processesWhat's on offer? Salary up to £36,000 (depending on experience) Full training provided Pension scheme On-site parking Referral bonus scheme Years of service benefits Supportive and collaborative working environmentINDCAM

Are you an experienced print professional who thrives in a fast-paced, customer-focused environment? We are looking for a Print Account Manager to join our established Print team in Derby. This is an office-based role, perfect for someone who enjoys collaborating closely with colleagues, supporting

Long term partnerships with customers and suppliers have always been important to this printer, and your role as Account Manager will be to manage these relationships, assess client needs, make recommendations and manage budget and timeline. One of Yorkshire’s longest established printers is looki

A dynamic marketing agency in Woking is looking for a Senior Account Manager to manage KFC campaigns during a maternity cover. This role involves overseeing print projects, coordinating with stakeholders to ensure timelines and quality standards are met.

The person we seek will be comfortable dealing with accounts up to director level and will have a strong print background. Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of pri

ITG are looking for an experienced Senior Account Manager to join the KFC account team for a maternity cover to manage their window campaigns. Ensure Purchase Orders are raised in good time in advance of the agreed SLAs and all issues are flagged in advance with your Senior Account Manager and the K

Conference with printers and creative agencies. Run the day‑to‑day operations of the account. Strong knowledge of print production.

A dynamic marketing agency in Greater London is seeking a Senior Account Manager for KFC's account to manage print campaigns during maternity cover. Candidates should demonstrate strong client service, project management, and organizational skills, alongside experience in print procurement and suppl

A major international business is seeking an experienced account manager with a strong print background. The role involves managing and developing established household named accounts, with no new business required. Ideal candidates will have account management experience and should exhibit strong s

A leading marketing agency in the United Kingdom is seeking an experienced Senior Account Manager to oversee the KFC account.

A print industry recruitment firm in Greater London is looking for an Account Executive or Manager with strong estimating experience. Ideal candidates will possess solid print knowledge and a background in print management. This role involves managing accounts up to director level and providing esti

A recruitment agency in the United Kingdom is seeking a Customer Account Manager to oversee print and mail projects. Experience in a client services environment and a background in the print and mailing industry is highly desirable.

As a Print Account Manager, you will play a crucial role in driving account growth, increasing revenue, and delivering outstanding customer interactions. A rapidly growing leader in the UK print industry is seeking talented Account Managers to join its team. Print account management/estimating exper

ITG are looking for an experienced Senior Account Manager to join the KFC account team for a maternity cover to manage their window campaigns. Developing and maintaining project timelines, including accommodating last minute client requests and changing priorities, assessing project risks and escala

Join a Thriving UK Print Leader as a Print Account Manager!. If you’re passionate about print, customer service, and growth, this is the role for you. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or pa

A leading Print Management company in South Yorkshire is looking for a dynamic Account Manager. This role involves managing customer accounts and ensuring exceptional service throughout project lifecycles. Candidates should possess experience in the printing industry and demonstrate strong commercia

Senior Account Manager needed to manage key clients in print and direct mail, focusing on relationship-building, project oversight, and revenue growth.

A print and mailing company in the UK is seeking an Account Manager to join their Client Services Team. The position offers room for fast-track career progression to Account Director for driven candidates.

Manages client accounts, overseeing print projects, from quoting to installation.

Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Being the largest recruitment company in print, pack

As a Technical Business Development Manager, you will have the responsibility of generating new and nurturing an existing client base within SME's across the area - all whilst preparing budgets, quotations and proposals while collaborating with internal teams. This role would suit someone with exper

This Account Manager role needs an organised individual with a keen eye for detail. Our client has long been linked with the highest levels of quality and customer service in print services. Combine knowledge and skill of the print industry with modern software and technological advances, this blend

We have the opportunity for an Account Manager to join a renowned name in the industry obsessed about converting ideas into captivating print that stands out for all the right reasons. At least 1 – 3 years of print account management experience. This Account Manager role will work with Sales and P

Business Development Manager (Technical / Chemistry / Medical)£45,000 - £55,000 + Full Technical Training + Management Progression + Company Car / £6,000 Car Allowance + 33 Days Holiday + 4x Life Insurance Home Based, Covering the UK, Remote role with 3-4 trips to the HQ in Gloucester per month.

A leading creative company in the UK is looking for an Account Manager to oversee a portfolio of client campaigns. The role requires candidates to have experience in the print, packaging, or paper sectors, reside in the UK, and submit their CV in Microsoft Word format.

Business Development Manager - Arcades. Business Development Manager - Arcades. We're looking for a Business Development Manager with specialism in arcades and electronic leisure to join our team, playing a key role in managing relationships with our Arcade Operator Partners and driving arcade optim

A leading recruitment agency is seeking a Senior Account Manager to manage a portfolio of key strategic clients in the Greater London area. Responsibilities include managing client accounts, overseeing project delivery, and ensuring high levels of client satisfaction. Candidates should have proven e

Job IntroductionMachine Operative - DaysHourly rate £12.Shift Pattern7 Day Fortnight - 7 days in every 14 days with every other weekend offWeek 1: Sun 7.Week 2: Mon, Tues, Fri & Sat - 07.About the roleAs a member of the team, you are responsible for operating, monitoring, and maintaining produc

Candidates must have current experience as an account executive, project manager, or account manager in print management. A renowned recruitment agency is seeking a talented and experienced Account Manager for a client based in South London/Kent. The role involves delivering results in a client-faci

Horticulture Senior Production Manager. Hillier Nurseries, recently named International Grower of the Year, is offering a rare opportunity for an experienced Senior Production Manager to join.

A fast evolving multi‑channel marketing company, which serves some of the most renowned brands in the nation is looking for an experienced Account Manager to join their established team based on‑site within the client environment. Head of Print recruitment – Neil Pearson – neil@harrison‑sc

Hours: Monday to Friday 8pm-5pm.We're seeking a Junior Buyer to join our client's dynamic procurement team in Bedfordshire.Our client, a leading company in the residential sector, is known for their commitment to excellence and timely project delivery.As a Junior Buyer, you will play a vital role in

A leading print service provider in the United Kingdom is looking for a Print Account Manager to join their award-winning account management team. Strong IT skills and a creative flair for offline marketing and print are essential. This role offers a fantastic opportunity for someone looking to adva

Senior Insurance Sales Executive.Salary £90,000 + excellent bonus scheme.Monday-Friday 9am-5pm (35 hours p/w).Fully remote with once a month in their Essex office.Do you have insurance sales experience covering the Social Housing sector?.Would you like to join a global business with excellent progr

A dynamic print and communications company is seeking a Print Account Manager to oversee client campaigns and enhance their commercial performance.

Senior Operations Manager - Logistics & Production. Loom Talent are supporting an exciting, high-growth B Corp with the appointment of a Senior Operations Manager - Logistics & Production. The Senior Operations Manager will lead end-to-end production and fulfilment operations, ensuring produ

A growing marketing firm in Greater London is seeking an experienced Account Manager to enhance client relations and ensure effective service delivery. The ideal candidate possesses strong communication skills and a thorough understanding of print and digital services. Responsibilities include manag

This buying role could suit someone working as a Purchasing Manager, Purchasing Assistant, Sourcing Manager, Product Category Manager, Procurement Specialist, Category Buyer, Senior Buyer, Buyer, Procurement Assistant, Supply Chain Manager, Inventory Manager or similar with comparable responsibiliti

A highly dynamic print and communications company with a superb track record of growth seeks an enthusiastic and experienced Account Manager with outstanding organizational and methodical skills to join their team. Litho and digital print production knowledge and understanding of finishing processes

The role focusses on supporting a variety of programmes and undertakes activity across multiple categories of goods and services including simple to complex build to print in commodity areas including PCB's, box-builds, cable harnesses, mechanical, COTs and MOTs.

A leading recruitment agency seeks an Internal Sales Administrator / Account Manager to manage existing customer accounts, especially in print and promotional products.

An innovative manufacturing organisation who support the pharmaceutical and medical sectors are urgently seeking a proactive and motivated.As a Junior Buyer you will play a critical role in ensuring the seamless supply of high-quality materials and services, liaising with key suppliers and processin

They are looking for a passionate account manager to act as the liaison between the company and its customers. Candidates need to exhibit a proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail. Experience delivering client-focused soluti

The Expeditor and Assistant Buyer role offers the opportunity to be part of a team of 10 reporting directly into the Purchasing Manager.

A leading recruitment company in the UK is seeking an Account Manager to oversee client workflows in the printing industry. Responsibilities include managing print projects from start to finish and ensuring client satisfaction.

This leading, innovative technology enterprise have an exciting job opportunity for enthusiastic and dynamic candidates! They're searching for ambitious entry-level Sales Executives to join their team! You need a degree, and to be motivated by money and engaging with people!.Specialists in their fi