Service Improvement and Assurance Officer
3 days ago
Barnsley
Service Improvement & Assurance Officer • Hourly Rate: £18.35 PAYE, • Location: Barnsley, S70 Day-to-day of the role: • Support continuous improvement, assurance, and governance systems to enhance service and practice development., • Play a key role in the development and maintenance of evidence repositories and documentation for regulatory and statutory tests of assurance., • Undertake service improvement initiatives relevant to the service area, fostering a culture of continuous learning and promoting best practices., • Engage in project work and research to support continuous improvement and assurance frameworks, ensuring high-quality outputs within set timescales., • Assist in the preparation for statutory and regulatory inspections and other tests of assurance, producing high-quality documentation and information., • Experience in continuous service improvement with a strong enthusiasm for improving service delivery., • Proven ability to advise and negotiate with a cross-section of internal and external stakeholders., • Experience handling highly confidential, sensitive data and information., • Proficiency in using and developing a wide range of computerised information systems., • Knowledge of national and local government policies and agendas, particularly in children’s services and safeguarding., • Good working knowledge of Microsoft Office software packages., • Access to a dedicated consultant for ongoing support., • Secure and user-friendly online system for timesheet management., • Self-service portal for holiday requests, payslips, and other employment documents., • Access to free training, discount clubs, healthcare options, and Reed rewards., • Inclusion in pension schemes, paid holiday schemes, and maternity benefits.