Carry out specific training to help you in your role and to acquire new skills including full training on our bespoke IT Resident reporting systems and processes. * Dealing with issues or incidents ...
To seek out resident views and to listen and act. * To represent and champion residents. * To act as the advocate for residents in getting things resolved at pace and quality. * To co-ordinate issues ...
We are seeking a diligent and empathetic Complaints Officer who will play a crucial role in managing and resolving resident complaints. This position offers the opportunity to contribute to the ...
CONCIERGE An exciting permanent opportunity to join a property management company as a Concierge, based in resident buildings! CONCIERGE ROLE: * Providing supervised and safe environment to the ...
Meet and greet the residents and answer enquiries by telephone or from callers to the desk. * Assist the residents, guests and visitors when required. * Ensure effective security of residents and the ...
Notify residents of any deliveries to arrange collection from the front desk. * Issuing of keys only to correct personnel / residents whilst always recording the signing in and out of keys
Book meeting facilities within and outside the council.3. Coordinate Resident Communication: Liaise between different service areas within Housing, such as Asset Management and Resident Services, and ...
They have the time to get to know our residents and are trusted to give each person the care they need, in the way they like. We offer our Care Assistants - our Homemakers: * Generous, above-market ...
Temporary - Working Pattern: Full-Time, 36 hours per week, 3 days office, 1 day resident visits, 1 day WFH Salary: £20.52 p/h PAYE or approx £25 p/h Umbrella About Our Client: Our client, a modern ...
... resident who needs your help. As a roaming Neighbourhood Manager, you'll be the 'face of Peabody' and no one day is the same. You'll be at the heart of your Peabody community, playing a crucial role ...
If so, we want YOU to join one of our resident-led housing management organisations in South West London who are currently looking to recruit a Senior Housing Officer to start with them on a ...
Share of Resident Gratuity Fund * Life Insurance * Season ticket loan * Enhanced pension contributions * Learning and development * Social events * Complimentary uniform and personal dry-cleaning and ...
Meet and greet the residents * Open the door to all guests entering and leaving. * Assist residents with and packages/ parcels when they are entering the building. * Check and screen all visitors and ...
... prospective residents to ensure exceptional customer service. - Negotiate offers, agree on new tenancies, and handle rent negotiations and tenancy renewals efficiently. - Develop strategies to ...
This role is often the first point of contact for our residents and visitors, requiring a professional who can handle a range of queries and offer holistic advice. The successful candidate will be a ...
Ensuring residents receive services related to their needs (arising from their outcome star assessment action plans) * Support residents to participate and engage in progression activities * Work ...
Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOUYou don't need any specific ...
Maintain the resident database, ensuring that information is accurate and up to date. Provide advice to residents and signpost to other agencies where necessary. Responsible for overseeing and ...
You will personally welcome residents and guests and ensure an outstanding experience. You will need to be an all-rounder and multitasking individual, comfortable greeting high-profile individuals ...
Working as the Property Manager you will cover all areas of property management and resident liaison for approximately 500 Private Rented and Intermediate Rented properties across Central and Greater ...
Provide practical support to residents and carers, that helps support them such as accessing living aids: accessing the welfare benefit system in order to provide advice and information to service ...
Drafting and issue contracts for the General Manager or Resident Services Manager to compliance check and sign. * Supporting with inventories, pre-tenancy checks, and any other work related to the ...
Develop dynamic support plans for residents. * Lead, motivate, and manage staff effectively. * Maintain compliance with CQC regulations and Health and Safety standards. * Foster positive ...
Focused on outstanding customer service, dealing with daily resident and contractor matters face to face, via email, telephone and formal letter * Involvement in service charge matters, major works ...