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Job: Housing Officer Contract Type: Temporary 3-6 months Location: Cardiff and Newport Salary: £19 - £24.78 per hour Hours: 37 per week (Full Time) BRC are working closely with a housing association based in Wales who are looking for a Housing Officer to cover some sickness within their housing management team. The purpose of this role is to deliver a high-quality, customer-focused housing management service that supports residents in sustaining tenancies and creating thriving communities. This includes managing rental income, lettings, estate and tenancy issues, and addressing anti-social behaviour. The position requires strong communication skills to build effective relationships with residents, partner agencies, and stakeholders, while ensuring compliance with housing law, safeguarding, and welfare regulations. The role also promotes resident engagement, social inclusion, and community cohesion through proactive problem-solving and collaborative working. Main Responsibilities: • Deliver high quality and effective housing management services aligned to the 'Purpose and What Matters' of each system to enable residents to live well in their homes., • Deliver all aspects of tenancy and estate management, working to the understood 'What Matters' and priorities of schemes and estates., • Deliver tailored services through listening and understanding 'What Matters' to our residents., • To be responsible for the effective collection of rent and other income; including the management of resident's rent account and payment plans ensuring that rental income is maximised through effective and efficient management of both the lettings and rental income systems., • Start tenancies cleanly, ensuring appropriate, hands-on, pre-tenancy work is undertaken to ensure the resident has the best opportunity to sustain their tenancy well, through income maximisation and accessing appropriate support., • Deliver an effective and efficient ASB/ tenancy management service aligned to the Purpose, What Matters and working principles, including recording appropriate and accurate information on the ASB management system., • To engage residents in Community Conversations and support the delivery of identified actions to address community priorities., • Take appropriate legal action where breaches of tenancy occur including representing WWH at court where necessary., • To take professional responsibility for identifying safeguarding or issues of concern and actioning these appropriately., • Convening meetings of concern with professionals and statutory agencies to escalate identified issues concerning residents e.g. wellbeing, mental health, substance or alcohol misuse., • Attend multi-agency partnership meetings as required e.g. MAPPA, MARAC, child protection meetings, child protection proceedings., • Ensure effective joint working with partner agencies and build links with voluntary and neighbourhood groups to promote social inclusion and community cohesion. Job Requirements:, • Experience in a Housing Association or similar housing focused environment., • Knowledge and experience of providing a high quality and effective customer focused housing service, including rental collection, management of empty properties, estate and tenancy management and anti-social behaviour., • Proven experience of accessing appropriate support and multi-agency working., • Demonstratable skill in managing challenging situations, identifying and effectively managing risk., • Proven ability to actively listen and accurately identify key information from people's requests to ensure their needs are understood and addressed effectively., • Current working knowledge of relevant legislation specific to the role, including Renting Homes Wales Act 2016, Anti-Social Behaviour, Protection of Vulnerable Adults and Welfare Reform., • Skills and experience to undertake the role and accountabilities as set out above and behaviours which demonstrate the WWHG values., • Ability and willingness to learn and adapt to relevant technology platforms, including Microsoft 365 (e.g. Outlook, Teams, SharePoint, Excel, Word, Power BI), to support effective communication, collaboration, and task management., • This role requires a DBS check due to the nature of the role, • Holds a current full car driving licence If you have any questions in relation to this role, please call Emma Keir on on To apply, please submit your CV outlining your relevant experience and qualifications We are also running a referral scheme where you could receive £150 in vouchers for anyone you recommend!

As a Bank Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at

Coordinate with care home management and staff to schedule maintenance works. To provide professional electrical installation, maintenance, inspection, and repair services across care home facilities, ensuring resident safety, regulatory compliance, and operational reliability.

A care facility in Cardiff is looking for an experienced electrician to provide installation, maintenance, and repair services.The ideal candidate will ensure resident safety and compliance with electrical regulations.Key responsibilities include installing electrical systems, performing inspections

A leading health provider in Cardiff is seeking a Care Assistant to provide person-centred care and support residents' independence.

A residential care facility in Cardiff is seeking compassionate Care Workers to provide essential support to residents.The role involves addressing their physical, emotional, and social needs through a person-centered approach.You will be responsible for promoting independence and dignity, ensuring

A multi-award-winning care provider is seeking a Care Team Leader in Cardiff.The role includes leading shifts, managing care plans, and overseeing medication administration.Ideal candidates will have NVQ Level 3 in health and social care and strong leadership skills.This full-time position offers co

Laundry Assistant - Bank - Care Home - Cardiff.As a Bank Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident has clean clothing and bedding, you'll be playing your own part

JG270 - Resident Forklift Engineer.

Morson Edge are working with a Tier 1 contractor who are seeking a Electrical Resident Engineer. Role - Electrical Resident Engineer Location - Davenport Rate - Open to discussions (inside IR35) - Must have SC in place.

Customer Liaison Officer - Social Housing Planned WorksCovering Grimsby and BostonFull time, temporary (4 weeks with the possibility to extend)£15.We are working with a leading main contractor to find a successful and proactive Customer Liaison Officer to join their team delivering planned works wi

Tenant Liaison Officer required to work in Sheffield, Rotherham and Doncaster on a Retrofit Scheme.Ideally, you will be an experienced Tenant Liaison Officer with a background working in either Social Housing or you have transferable skills from your previous roles.As well as having a strong knowled

A client of ours are looking for a Resident Engineer for their National Grid 400kV substation project in Pembroke.

Resident Engineer - Materials Handling EquipmentLocation: Milton Keynes, BuckinghamshireSalary: £30,000 - £37,000 (40 Hours) or £36,000 - £42,500 (45 Hours)Hours: Monday to Friday (Days)Job Role:We are seeking a Resident Engineer to join a leading materials handling business, based full-time at

Is it time to start thinking of a change in career and do you have a passion for wanting to work for one of the leading manufacturers in their field? A global leading manufacturing company has a newly created opportunity for a Resident Engineer to join the team in the Solihull area and work their co

Job Title: Resident Liaison Officer Location: CambridgeStart Date: ASAPContract: 6 months (To be made permanent)Expenses: Overnight stay if requiredPay: £35,000 PlusHours: Monday to Friday 9 -5pm (Onsite) Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a

Role OverviewWould you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?Otis is growing and is looking for a maintenance mechanic for one of our entities located one of Otis' resident engineer sites in London.

Graduate Resident TutorThis role is an exciting opportunity for a graduate with an interest in education to gain experience in this prestigious, forward-thinking and high-achieving school. The Graduate Resident Tutor Team is vital to the running of the School, assisting with all aspects of school li

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.Delivering essential infrastructure services for life, while being safety first, and client

Are you an experienced Forklift Engineer looking for a resident site-based role with a global materials handling business? Do you have a background in mechanical, vehicle or plant maintenance and enjoy working hands-on with customers? If so, this Resident Engineer position could be ideal for you. Th

This role offers the chance to act as the key link between residents and site teams during planned works programmes within a supportive and delivery-focused team, making a positive impact on tenant satisfaction and comm. Enjoy competitive hourly pay, paid mileage, and consistent contract work with a

A leading care provider in the UK is seeking a dedicated Care Team Leader to lead and supervise shifts while ensuring that residents receive the best possible care. Join us to make a meaningful difference in residents' lives.

A leading entertainment hotel group in the United Kingdom seeks a talented Vocalist and Resident Entertainer.

A leading independent provider of adult care services in Wales is seeking a Senior Support Worker to assist with care plans and support residents in their daily lives. The role involves supervising a team while ensuring high-quality care and promoting independence among residents with learning disab

A leading housing provider in Wales is seeking an experienced Administration Assistant to support various departments.The role requires a customer-focused individual with a proven track record in administration, proficiency in Microsoft Office, and excellent communication skills.Responsibilities inc

Kimbolton School are seeking to appoint an enthusiastic and versatile Resident Music Graduate for September 2026 to work within our Music department across both the Prep and the Senior School.

Candidates must have at least a 10th grade education, valid CNA certification, and the ability to work well with residents and staff. This position ensures the safety and well-being of residents in a supportive setting while adhering to confidentiality guidelines. A healthcare organization seeks a C

The Manager will handle media inquiries, deliver a proactive communications strategy, and produce updates for residents. This vital role demands strong skills in crisis communications and media relations, with a commitment to inclusive and resident-centered communication.

You will support residents affected by a significant estate incident, leading empathetic and clear communications.

A leading recruitment agency is seeking a candidate for a role focused on ensuring site quality in the nuclear industry.The ideal candidate will have a relevant degree, construction experience, and an understanding of safety legislation.Responsibilities include supporting project teams, managing con

A leading property services contractor is looking for an experienced Resident Liaison Officer to work on external works in the Royal Borough of Kensington & Chelsea. The role requires excellent communication skills and the ability to manage relationships with residents and stakeholders smoothly.

A leading care provider in the United Kingdom seeks a dedicated Assistant Cook to enhance the dining experience for residents by preparing quality and nutritious meals. This role involves collaborating with the Head Chef to create seasonal menus tailored to residents' dietary preferences, while main

Knowledge of Ontario Residential Care Association standards and programs, and relevant government legislation and standards. Ability to meet time and financial restraints in service to residents and be effective with multiple interruptions in daily routine. A minimum of 3 years of relevant experienc

A forward-thinking company in the United Kingdom seeks a Technical Resident Liaison Officer for kitchen and bathroom refurbishments. This full-time, permanent role involves engaging with residents, conducting pre-start meetings, and ensuring satisfaction throughout the refurbishment process.

A residential care provider in the United Kingdom is seeking an enthusiastic Activities Coordinator to create and execute engaging resident activities while mentoring staff on effective engagement. The role includes ensuring the dignity and self-esteem of residents through meaningful interactions.

A care organization in the UK seeks a compassionate Minibus Driver to transport residents safely between care homes. Key responsibilities include maintaining vehicle cleanliness, driving safely, and assisting residents.

A leading care home provider in the United Kingdom is seeking an Activities Lead to create engaging and imaginative activities for residents. Ideal candidates will have strong organizational and interpersonal skills, with the ability to inspire residents and staff.

You will develop positive working relationships with residents, provide clear information and support throughout the programme, and proactively prevent dissatisfaction. Carrying out pre-entry visits and resident inductions. Acting as the main point of contact for residents throughout the works.

This role involves promoting residents' independence, managing budgets, ensuring compliance with regulations, and fostering a positive work environment for staff.

Your role includes maintaining cleanliness and supporting residents in activities.

A leading health provider in the UK is seeking a Senior Care Assistant to oversee a unit in their care home.You will manage Care Assistants, provide high-quality personal care, and contribute to team training.The ideal candidate will have an NVQ3 in care, interpersonal skills, and prior experience.T

The secondary role of the Residence Director is to develop a residential education program for Resident Assistants as well as the campus population as a whole. Assist with management of the implementation, organization and execution of StarRez residential data management program and provide continuo

A leading project management firm in the United Kingdom is seeking a Resident Liaison Officer (RLO) to facilitate communication between residents and project teams. This multifaceted role involves building strong relationships, coordinating residents during projects, and ensuring quality through com

It is a residential post and the postholder would be provided with shared accommodation in the school and would work within a boarding house and a relevant department in school depending on qualifications and interest (for example academic teaching, performing arts, marketing or boarding).

A prominent educational institution in the United Kingdom is seeking a motivated Resident Sports Graduate for a one-year fixed-term contract.

This role is pivotal in ensuring the comfort and well-being of residents.