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Are you a transparent manager in the Housing sector? Are you looking for an opportunity to influence services and engage tenants? Sellick Partnership is partnering with a West Midlands based Housing team to recruit to a Tenant Engagement Team Manager on a temporary basis Tenant Engagement Manager West Midlands Until End of 2026 £31.28 Hourly Key duties of the Resident Engagement role includes: • Lead and m... ZIPC1_UKTJ

If you're an experienced property professional who loves leading a team and genuinely cares about the experience residents have every day, this one is worth a look. Our client is a well-established name in the Build to Rent space, and they're looking for an Assistant Resident Services Manager to join their team at a site in Birmingham. \n \n \n About our client\n \n \n Our client operates a large and growing por... \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKCT

Interim Registered NurseSalary: £25.02 per hour + Overtime Enhancements paying £26.78 per hour}Location: Solihull, West MidlandsHours: Full time, days \n An opportunity is currently available through HCR Recruitment for an Interim Registered Nurse (Day Shifts) to join a well-established service in Solihull for a 12-month placement. This is an excellent opportunity for an Interim Registered Nurse to work within a supportive clinical environment, delivering high-quality care to residents while maintaining strong professional standards and teamwork. \n Benefits for the Interim Registered Nurse: \n\n • Opportunities for additional overtime, paid at £26.78 per hour\n, • Extensive Learning & Development support, with fully funded clinical skills and mandatory training\n, • Full assistance with NMC Revalidation\n, • Clear career progression opportunities within the organisation, including pathways to Clinical Lead, Nurse Manager, Regional Support Manager, and Director-level roles\n, • Free DBS check\n, • Generous holiday pay scheme designed to reward commitment to your role\n, • Complimentary refreshments during shifts, including drinks and snacks\n\n Duties for the Interim Registered Nurse: \n\n • Maintain accurate nursing documentation in line with professional standards\n, • Support safe medication management, including ordering, storage, and administration\n, • Ensure care plans and records are up to date and person-centred\n, • Complete allocated tasks within the clinical calendar and ensure compliance is maintained\n, • Undertake daily resident assessments to support appropriate care delivery\n, • Work in line with the NMC Code at all times.\n, • Promote dignity, respect, and independence for all residents Lead and contribute to daily handovers with care and nursing staff\n, • Participate in daily communication meetings and information sharing\n, • Undertake additional duties as required by the Manager or Clinical Lead\n\n Interim Registered Nurse Requirements: \n\n • To have an active NMC pin\n, • To be genuinely caring and trustworthy\n, • A genuine desire to make a positive difference in the lives of residents receiving nursing care\n\n For the right candidate, there may be potential for a permanent role in the future, depending on performance and service needs. Click Apply today to be considered for this Interim Registered Nurse role.

Grade/Salary: Band Hay 1 (£74,454 to £84,792)Contract Type: Full time, PermanentWorking Pattern: 37 hours per week, Monday - FridayLocation: Sandwell Council House, Oldbury (Hybrid)Closing Date: 12/07/2026Sandwell Councils Finance Division is seeking a detailed Head of Revenues, Benefits and Transactional Services to join its team based in Oldbury, West Midlands. The organisation operates to a hybrid working model.The purpose of the role is to provide strategic and operational leadership for Revenues, Benefits and Transactional Services, developing and delivering clear operational plans that maximise performance, value for money and resident outcomes. It leads a broad portfolio including Council Tax, Business Rates, Benefits, Corporate Debt, Adult Social Care charging and payments, Accounts Payable and Receivable, and customer contact services. The postholder will act as the Councils lead for income collection and welfare administration, ensuring full legislative compliance, effective policy development (including the Council Tax Reduction scheme), and a high-quality, customer-focused service.The role drives continuous improvement and digital transformation, modernising collection and transactional processes, embedding a single view of debt, and expanding automation and self-service to improve efficiency and resilience. It is accountable for effective debt recovery, supplier and customer relationships, adult social care financial assessments and payments, and the delivery of welfare support and hardship schemes. The postholder will also champion safeguarding and support for vulnerable residents, oversee statutory returns and subsidy claims to protect Council income, and ensure external funding opportunities are maximised while financial risk is tightly controlled.Attributes that you would bring to the role:Significant, demonstrable leadership experience in Revenues and Benefits, to include - project management, people management, budget management, performance management and best value.A deep understanding of the relevant legislation, policy, and best practice.A proven track record of delivering service improvement, transformation, and operational excellence.A commitment to delivering exemplary customer service.Excellent communication and stakeholder-management skills.An understanding of local government decision making and governance and experience of working with elected members.The confidence to lead change and the passion to make a real difference for Sandwells residents.Why Sandwell Council?At Sandwell Council, our work has a real impact. We are proud to be a values-led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, youll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough.To be considered , please submit a CV and supporting statement.We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible.If you are an internal candidate and currently at risk, please let the recruiting manager know.We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council.We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team by visiting our website.If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.If you have a disability and require assistance in submitting your CV, would like to request reasonable adjustments to assist you in this process please contact us directly.REF-229 437TPBN1_UKTJ

Tenancy Support Worker \n Northfield, Birmingham (B31) \n £15.00 per hour (PAYE, including holiday pay) \n Full-Time | 37.5 Hours per Week \n Temporary to Permanent Opportunity About the Role\n We are seeking a dedicated and proactive Tenancy Support Worker to join a supportive housing team in Northfield, Birmingham. This is an excellent opportunity for someone with experience in housing, tenancy management, support services, or adult social care who is passionate about helping residents maintain stable and successful tenancies. \n Working within the Adult Social Care framework, you will play a key role in supporting residents, managing tenancy-related matters, and promoting positive outcomes within the community. Key ResponsibilitiesHousing & Support\n\n • Deliver housing support in line with Adult Social Care guidelines.\n, • Process housing applications and assist residents through the housing pathway.\n, • Carry out property inspections and void checks to ensure accommodation standards are maintained.\n, • Support residents in achieving greater independence and tenancy sustainability.\nIncome Management\n\n, • Assist with rent collection and income recovery processes.\n, • Support the management of rent arrears and payment plans.\n, • Maintain accurate tenant records using internal housing management systems.\n, • Ensure all documentation and case notes are up to date and compliant.\nResident Welfare\n\n, • Respond to resident concerns and tenancy-related issues.\n, • Investigate and help resolve incidents of anti-social behaviour.\n, • Work collaboratively with internal teams and external agencies to safeguard resident wellbeing.\n, • Promote a safe, respectful, and supportive living environment.\nWhat We're Looking For\n\n, • Experience within housing, tenancy support, homelessness services, adult social care, or a related field.\n, • Strong communication and interpersonal skills.\n, • Ability to manage a varied caseload and prioritise workload effectively.\n, • Confident using IT systems and maintaining accurate records.\n, • A proactive, solution-focused approach to supporting vulnerable individuals.\nWorking Pattern\n Shift rotation between: \n\n • 8:00am – 4:00pm\n, • 12:00pm – 8:00pm\n\n Monday to Friday (37.5 hours per week) What's on Offer?\n\n • Competitive hourly rate of £15.00 PAYE (including holiday pay)\n, • Monday to Friday working pattern\n, • Opportunity to secure a permanent position\n, • Meaningful work supporting individuals within the community\n, • Supportive team environment\n\n If you're passionate about helping people achieve positive housing outcomes and are looking for your next opportunity, we'd love to hear from you.

Your new companyAn established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities.Your new roleAs the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: \n\n • Leading the delivery of customer engagement strategies and resident involvement programmes.\n, • Facilitating tenant panels, scrutiny groups, forums, and engagement events.\n, • Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements.\n, • Producing reports, surveys, annual tenant reports, and impact assessments.\n, • Managing customer feedback, complaints monitoring, and service improvement initiatives.\n, • Building strong partnerships with community organisations, stakeholders, and external agencies.\n, • Supporting the development of staff training relating to customer engagement and tenant participation.\n, • Line managing a Community Partnership & Engagement Assistant.\n, • Representing the organisation at meetings, forums, and community events across the region.\n\n What you'll need to succeedTo be successful in this role, you will have: \n\n • Experience working within social housing, community engagement, customer involvement, or a related sector.\n, • Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles.\n, • Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders.\n, • Previous experience managing or supervising staff.\n, • Excellent stakeholder management and relationship-building skills.\n, • Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks.\n, • Strong communication, influencing, and organisational skills.\n, • Good digital and IT skills, including the use of social media and online engagement platforms.\n, • A full UK driving licence and access to a vehicle for business use.\n\n What you'll get in return \n\n • Competitive hourly rate of between £24.00 - £28.50 per hour.\n, • Opportunity to make a genuine impact on customer experiences and service improvement.\n, • Varied and rewarding role with a mix of office, community, and stakeholder engagement activities.\n, • Supportive and collaborative working environment.\n, • Opportunity to lead on resident engagement initiatives and influence organisational strategy.\n, • Ongoing professional development and training opportunities.\n, • Flexible role with travel across the West Midlands and occasional wider UK travel.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyA well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods.Your new roleAs a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: \n\n • Managing tenancy and estate-related issues across a designated housing patch.\n, • Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements.\n, • Supporting tenancy sustainment and signposting customers to relevant support services.\n, • Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes.\n, • Conducting tenancy visits, estate inspections, and customer meetings.\n, • Assisting with the allocation and letting of vacant properties.\n, • Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters.\n, • Supporting resident engagement activities and customer satisfaction initiatives.\n, • Maintaining accurate records and contributing to performance reporting requirements.\n, • Building strong relationships with community partners to support residents and improve neighbourhoods.\n\n What you'll need to succeedTo be successful in this role, you will have: \n\n • Previous experience within housing management, tenancy management, income recovery, or a related social housing environment.\n, • Knowledge of rent arrears management, tenancy sustainment, and housing legislation.\n, • Experience managing customer cases and resolving complex housing issues.\n, • Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders.\n, • Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters.\n, • Good IT skills and experience maintaining accurate housing management records.\n, • The ability to work independently, manage a busy caseload, and achieve performance targets.\n, • A full UK driving licence and access to a vehicle for business use.\n\n What you'll get in return \n\n • Competitive hourly rate of £21.00 - £25.00 per hour.\n, • Full-time temporary opportunity with a respected housing provider.\n, • Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities.\n, • Opportunity to make a tangible difference to residents and communities.\n, • Supportive team environment and exposure to a broad range of housing services.\n, • Flexible, community-based role with regular customer and stakeholder interaction.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Birmingham, B15 1SF Salary: £28,000 per annum + Bonus + Monthly Commission Hours: Monday to Friday (rota shifts between 9:00am and 8:00pm) plus 1 Saturday per month (with a day in lieu) Join a Leading Build-to-Rent Property Company We are seeking two enthusiastic and customer-focused Resident Services Assistants to join our growing team at one of Birmingham's premier Build-to-Rent developments. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service, creating vibrant resident communities, and building a rewarding career within the rapidly expanding Build-to-Rent sector. As the face of the development, you will play a key role in providing an outstanding resident experience while supporting leasing, community engagement, and day-to-day operations. What You'll Be Doing Acting as the first point of contact for residents, visitors and contractors. Delivering exceptional front-of-house customer service. Managing resident enquiries, service requests and communications. Supporting leasing activity, apartment viewings and resident onboarding. Handling parcel management and reception duties. Assisting with resident events and community engagement initiatives. Supporting social media and marketing activities. Monitoring resident satisfaction and helping to drive positive online reviews. Ensuring communal areas are presented to the highest standards. Assisting with apartment inspections, move-ins and move-outs. Supporting health & safety and operational procedures across the development. What We're Looking For Minimum 2 years' experience in a customer-facing role, ideally within Build-to-Rent, PBSA, hospitality, property, retail or luxury service environments. Outstanding communication and interpersonal skills. A proactive, positive and professional approach. Strong organisational and administrative abilities. Confidence using Microsoft Office and property management systems. A genuine passion for customer service and community building. Ability to work flexibly within a rota covering operational hours. What's In It For You? Competitive salary of £28,000. Performance bonus scheme. Monthly commission opportunities. Career development within a leading Build-to-Rent operator. Supportive and collaborative team environment. Opportunity to be part of a growing and innovative residential brand. If you thrive in a fast-paced, customer-focused environment and enjoy creating exceptional resident experiences, we'd love to hear from you

AR887 – Service ControllerLocation: MinworthSalary: £27,000 - £30,000Overview:First Military Recruitment are currently seeking a Service Coordinator and behalf of one our clients.To provide a point of contact for customers and Engineers. To Coordinate Service Engineers on a daily basis. To raise new jobs, close and process chargeable invoices and close down none chargeable internal jobs to the correct cost centre.Duties and Responsibilities: \n\n • Take incoming calls from customers and action as necessary.\n, • Plan workloads and deploy engineers ensuring maximum efficiencies are maintained.\n, • Liaise with other depots, dealers and 3rd party service providers when customers are out of Depot area, ensuring that they respond within agreed timescales and provide and updated daily status report on any ongoing jobs.\n, • Log and provide key information to enable accurate and meaningful KPI’s to be produced.\n, • Customer liaison/Queries/Quotations/Estimates\n, • Engineer contact/Communication/Support\n, • Check & monitor Job sheets/Timesheets using Daily Ops Monitor bringing any variances to the attention of the service manager\n, • Ensure parts requests are followed up to maximise efficiencies and reduce disruption/downtime to customers.\n, • Produce estimates for chargeable work using generic template.\n, • Cover during absence/holidays for colleagues\n, • General Admin duties, Incl. Filing, Emails diverted, Letters etc\n, • Authorise overtime in conjunction with the Service Manager, monitor and record on the internal log.\n, • Manage VOR machines to minimise downtime, ensuring all VOR parts are ordered in a timely manner to minimise downtime.\n, • Monitor holidays and sickness ensuring resident sites are covered and ensuring engineer utilisation is maximised.\n, • Ensure all SLA’s are achieved.\n, • To ensure all completed chargeable jobs are invoiced daily and that all completed engineers ‘work in progress’ is closed down and cleared off the system daily.\n, • To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability\n\n Skills and Qualifications: \n\n • PC Literate\n, • Good telephone manner\n, • Strong interpersonal, organisation, motivational and communication skills.\n\n Location: Minworth Salary: £27,000 - £30,000

Temporary Scheme Manager/concierge \n Birmingham \n £15.00-£17.00 p/h \n X2 5 hour shifts per week \n Acting as a lone worker to provide day-to-day management of an independent living scheme(s) of mixed tenure for older persons. Managing risk, compliance and change (Health and Safety, Fire, Safeguarding etc.). \n Background Checks: Basic DBS, plus Social Media Check \n Main Duties and Responsibilities \n\n • Undertake weekly well being calls to residents who opt into the service.\n, • Carry out and record a settling in visit with new residents.\n, • Attendance, where necessary, to Resident Meetings to engage with residents about where they live/building related issues and/or signposting to appropriate support\n, • Undertake and accurately record compliance checks at scheme on a weekly basis including Fire Risk and Fire Safety, ensuring all Fire Risk Actions are completed on time to a high standard and working closely and collaboratively with colleagues to achieve these.\n, • Ensure all areas of health and safety around the scheme are managed effectively, ensuring that schemes are safe and compliant with all regulatory and contractual requirements. * Promote Fire Safety, Health and Safety to customers.\n, • Ensure GDPR compliance of all documentation/communication.\n, • To take responsibility for and monitor the day-to-day administration of the service, including housekeeping, ordering of supplies, notification of repairs and arrangements for replacements, as required.\n, • Ensure the scheme is a great place to live by conducting regular inspections and ensuring contractors meet customer needs and deliver against specification.\n, • To provide cover for absent Scheme Managers. * Respond to complaints or breaches of agreements/leases.\n, • Support the process of successful assignment/purchase of properties to new occupants, including interviewing prospective buyers and liaison with estate agents/solicitors.\n, • Regular travel to Midland Heart's Head Office in Birmingham for training and meetings is required. Contract Management\n, • Oversee management of planned and unplanned programs of work; ensuring compliance and adherence to quality standards.\n, • To contribute to the effective contract management of designated contracts to ensure value for money and delivery of business and service objectives.\n, • Ensure regular contractual estate management inspections are undertaken and any breach of contracts are escalated accordingly with the relevant contractor and if appropriate, through the internal contract management escalation process.\n, • Ensure customers are aware of the specification of contracts and the outcome of the completed inspections.\n, • Formulate action plans with the relevant contractor where agreed specifications are breached.\n, • Participate in the management and procurement of environmental and maintenance contracts.\n, • Work with the procurement team to develop tenders for contracts where there are not suitable contractors in place to meet the needs of the scheme. Financial and Budget Management\n, • Ensure all capital expenditure requirements are delivered to timescale and remains within agreed budget levels.\n, • To monitor local spend at scheme throughout the financial year and to work with Managers and Governance Officers to review this at the financial year end of the scheme.\n, • Ensure compliance by raising purchase order numbers, prior to works being carried out, through relevant software.\n, • Ensure compliance with Midland Heart Policies and Procedures.\n, • To represent Midland Heart as Managing Agent at internal and external meetings in a professional manner. * To take accurate minutes at meetings and circulate those to attendees in a timely manner.\n, • Build effective and constructive relationships with organisation staff and work effectively with other members of the Midland Heart support functions.\n, • Complete all mandatory training and any additional training relevant to your job role\n, • Day to Day supervision of a part-time Administrator\n\n

Resident Nights Engineer - Materials Handling Equipment (MHE) \n Location: Solihull, West Midlands \n Salary: £40,000 - £46,000 \n Hours: Perm Nights - Monday to Thursday (4 x 10 hour shifts) \n Are you a multi skilled engineer looking for a site-based role with consistency, stability, and support? We are seeking a Resident Engineer to join a leading materials handling business, based full-time at a key customer site in Doncaster. You will be responsible for servicing, maintaining and repairing forklift trucks and a range of other Material Handling Equipment (MHE), ensuring minimal downtime and excellent service delivery. \n Sector - Industrial Forklift/Vehicle Maintenance \n Non-Negotiable Requirements of Resident Engineer: \n\n • Must have hands on Servicing or Maintenance Experience\n\n Requirements of Resident Engineer: \n\n • Maintenance experience of Forklift Trucks or Mobile Plant Machinery or HGV's or industrial Vehicles.\n, • Have hands-on experience in the following disciplines: Electrical, Mechanical and Hydraulics.\n, • Recognised Engineering Qualification.\n\n Desirable Requirements of Resident Engineer: \n\n • Full UK Driving License\n, • Minimum Level 3 Qualification in Engineering.\n\n The Resident Engineer will benefit from: \n\n • Full Training and Induction Scheme\n, • Company Pension Scheme\n, • Tools provided\n, • Machinery Specific training programmes.\n\n If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. \n For further details contact Matthew Lye at Pioneer Selection \n As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. \n You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details. \n

Resident Service Assistant, Birmingham, B15 Temporary, £13.50ph, potentially permanent Exciting and vibrant residential development is in need of a customer focused and proactive temporary Resident Services Assistant/Reception to support resident services, leasing, community engagement and day-to-day operations while helping to create a welcoming environment residents are proud to call home. The key responsibilities of this role include: Act as the first point of contact for residents, visitors and prospective residents. Deliver outstanding customer service and resolve resident enquiries efficiently. Manage reception, parcels, deliveries and resident communications. Support resident events, community engagement and social media activity. Assist with leasing activity, viewings, Right to Rent checks and occupancy targets. Support apartment turnarounds, inspections and move-ins. Help maintain high standards across communal areas and facilities. Assist with health & safety compliance and contractor coordination. Contribute to positive resident reviews, retention and overall site performance. Key Requirements: Minimum 2 years' experience in a customer-facing role, ideally within BTR, PBSA, hospitality or residential property. Confident, professional and approachable. Excellent communication and organisational skills. Strong customer service mindset with a proactive, can-do attitude. Good IT skills, including Microsoft Office. Basic understanding of landlord/resident relationships and health & safety principles. If you possess the necessary skills and experience, and are available for an immediate start, please submit your CV! (ritzrecempbus)

Complaints Investigator (Temporary) – Work From Home \n Location: Remote (Work From Home)Training: 2 days in the Ealing office (expenses paid)Hours: Monday to Friday, 9:00am – 5:00pmPay Rate: £14.34 per hour PAYEStart Date: Immediate start availableContract: Temporary booking until at least October, with potential extension \n About the Role \n We are seeking an experienced Complaints Investigator to join a busy and customer-focused team on a temporary basis. This is an excellent opportunity for someone with strong complaint-handling experience who is passionate about delivering fair outcomes and excellent customer service. \n Working remotely, you will investigate and resolve resident complaints, ensuring cases are handled efficiently, fairly and in line with the 2024 Housing Ombudsman Complaint Handling Code. You will play a key role in supporting positive resident experiences and driving continuous service improvement. \n Key Responsibilities \n\n • Conduct thorough investigations into resident complaints, gathering and analysing all relevant information to reach fair and balanced resolutions.\n, • Liaise with internal departments and external contractors to obtain evidence and progress complaint cases.\n, • Ensure all complaint handling activities comply with the Housing Ombudsman Complaint Handling Code and other relevant regulations.\n, • Maintain accurate and detailed records of all complaint-related activity within the CRM system.\n, • Identify recurring themes and trends, providing feedback to management to support service improvements and reduce future complaints.\n, • Deliver timely responses in line with agreed service levels and organisational standards.\n\n What Success Looks Like \n\n • Complaints are resolved fairly, thoroughly and within agreed timescales.\n, • High levels of resident satisfaction and positive feedback.\n, • Full compliance with the Housing Ombudsman Complaint Handling Code.\n, • Clear, accurate and comprehensive case records maintained at all times.\n\n About You \n Experience \n\n • Proven experience in a complaints investigation, complaints handling, customer service or contact centre environment.\n, • Experience working within social housing or a similar public sector environment is desirable.\n, • Demonstrable experience managing complex or escalated complaint cases.\n\n Skills & Knowledge \n\n • Excellent written and verbal communication skills.\n, • Strong organisational and time management abilities, with the capability to manage competing priorities and meet deadlines.\n, • Experience using CRM systems, contact centre platforms (including Genesys) and digital communication tools.\n, • Strong understanding of complaint investigation principles and best practice.\n, • Excellent knowledge of the Housing Ombudsman Complaint Handling Code.\n\n Personal Attributes \n\n • Customer-focused, with a genuine commitment to delivering excellent resident service.\n, • Adaptable and flexible in a fast-paced environment.\n, • Resilient and professional when handling challenging or sensitive situations.\n, • Detail-oriented with a fair, balanced and solution-focused approach.\n\n What's on Offer \n Remote working Immediate start £14.34 per hour PAYE Monday to Friday, 9am–5pm Training provided in Ealing (expenses paid) Assignment secured until at least October, with potential for extension \n If you have experience investigating complaints and are looking for your next opportunity, we'd love to hear from you. Apply today for an immediate start.

With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.What You’ll Be Doing \n No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. \n\n • Support Property Managers in delivering excellent service across residential portfolios.\n, • Manage resident and stakeholder enquiries, escalating issues where required and maintaining accurate records.\n, • Prepare correspondence, raise contractor work orders, and coordinate insurance claims and key/fob requests.\n, • Monitor workflows, update property systems, and provide administrative support to ensure efficient portfolio management.\n, • Liaise with residents, contractors, and stakeholders to resolve queries and support day-to-day property operations.\n, • Conduct occasional site visits to build property knowledge and support service delivery.\n\n What You Need to Succeed \n\n • Strong administrative and organisational skills alongside attention to detail.\n, • Customer service excellence and your ability to create a strong rapport and lasting connections with our residents and clients\n, • Proficient IT user, able to use MS packages as well as a range of internal systems\n, • Experience of working in a similar role is desirable\n\n Why Join Us? \n\n • Time to Recharge: 25 days’ holiday plus bank holidays\n, • Future Security: Enhanced pension scheme based on role\n, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards\n, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support\n, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most\n, • Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most\n, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally\n, • Mental Health Support: 24/7 mental health services\n, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way\n, • Giving Back: One volunteer day annually to support a charity or cause close to your heart\n, • Benefit Platform: One online platform for all benefits and recognition\n\n At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

Support Coordinator \n This is an exciting opportunity to join our team in Birmingham & Solihull. \n We’re looking for enthusiastic, motivated and well organised individuals to join us in delivering a comprehensive Stroke Recovery Service across the region. \n Position: 000031 Stroke Association Support Coordinator \n Location: Home-based, Birmingham & Solihull. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings) \n Hours: Part-time, 21 hours per week \n Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) \n Contract: Our services are contracted, we currently have funding until 31 March 2027 \n Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. \n Closing Date: 09 August 2026 \n Interview Date: 25 or 26 August 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. \n The Role \n Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout. \n Key responsibilities will include: \n\n • Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.\n, • Providing personalised information, advice and support to address any needs identified.\n, • Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.\n, • Providing regular reviews to support people in establishing and achieving their own personal goals.\n\n About You \n You will: \n\n • Have a background in a caring and/or charity profession supporting people with disabilities.\n, • Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.\n, • Have experience of working with people who may have additional communication support needs.\n, • Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.\n\n This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. \n To fulfil the role, you must be a resident of the UK and have the right to work in the UK. \n Applications \n You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. \n If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. \n You will be able to view the role profile when you apply. \n Stroke Association \n Finding strength through support \n The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. \n We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. \n It’s only thanks to the generosity of our supporters and donors that we can provide vital support. \n Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity. \n We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work. \n We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs. \n You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. \n Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Night Resident Experience Assistant - Birmingham - £30,000 per annumMy client, a globally established and leading Real Estate Agency, are currently seeking a Night Resident Experience Assistant to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments.You will be providing support to the onsite property management services team in the delivery of a high-quality service for the benefit of clients and tenants. You will ensure a high level of customer service is provided to residents at all times, all statutory H&S requirements are met and engage residents to create a sense of community within the building. Ensure the safety and security of the development is at the forefront of your mind and all issues are dealt with swiftly and in a professional manner.Key Responsibilities \n\n • Welcoming residents to the scheme whilst providing first-class customer service at all times\n, • Ensuring the front desk is manned at all times and is presented to a high standard\n, • Monitoring the resident services email inbox and actioning requests and enquiries as required\n, • Creating a community feel through communication, events and innovations\n, • To act as the first point of call for residents to report maintenance issues\n, • Ensuring up-to-date resident communication via various channels including social media\n, • Co-ordinating all contractor appointments and logging issues in order that required service levels are attained\n, • Carrying out regular inspections of communal areas and apartments\n, • Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all times\n, • Ensuring all leasing trackers are up to date showing apartment availability, number of viewings etc\n, • Meet and greet with new tenants; providing Familiarisation tours and new tenancy information where require\n, • Completing full check-in and check-out reports\n, • Complete regular building walks to ensure there are no Health and Safety issues evident or any security concerns. Highlighting any issues to your Line Manager and taking the appropriate action at the time.\n, • Undertake relevant compliance checks as required by the Resident Services Manager such as apartment water flushing, fire doors check etc\n, • Completing any special projects as required\n, • Completing any special projects assigned by the reporting Manager\n\n Security SIA licence will be requiredSills and Experience required: \n\n • Strong interpersonal skills\n, • Proactive and dynamic taking ownership of all core duties\n, • Accuracy and attention to detail\n, • Excellent communication skills displaying sensitivity to and understanding of residents' needs\n, • Ability to handle multiple tasks\n, • Competent in using, Word and Outlook\n, • Flexible and cooperative at all times, working as a member of a Team\n, • Understanding the importance of achieving deadlines and ensuring quality output\n, • Use initiative and take responsibility for providing solutions\n, • To ensure confidentiality and security of all business, client and customer documentation/information\n, • Well-groomed and of smart appearance\n, • Dynamic approach, problem-solving, well organized and ability to work well under pressure\n\n Working Hours: 4 days on, 4 days off - 7am to 7pmSalary: £30,000 per annumFor more information, please contact Megan on the Business Support team at Dove & Hawk Property recruitment. \n Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

Tax specialists Taylor Rose Recruitment are working with a leading firm of Chartered Accountants in Central Birmingham who are recruiting for a Private Client Tax Manager to join their team. \n \n Perfect for an ACA and/or CTA qualified Personal Tax Assistant Manager looking to advance their career, or Manager seeking an excellent work/ life balance. \n \n Working with an interesting and diverse private client portfolio involving a mixture of advisory, compliance, tax planning and ad hoc project work. \n \n Excellent remuneration & benefits package, private healthcare, lots of flexibility, option of WFH, and a personal progression plan. \n \n The Role: \n \n Managing a diverse private client tax portfolio \n Identifying tax planning opportunities \n Review of tax compliance \n Provision of advice in areas such as Capital Gains, Trusts & Estates, Property tax & Inheritance tax \n Managing/ supporting the successful delivery of ad hoc tax projects \n Mentoring junior staff \n Leading client meetings \n Building and maintaining strong client relationships. \n \n Benefits include: \n \n Personal progression plan \n Hybrid/ flexible working \n Healthcare cover \n Generous holiday allowance \n Cycle to work scheme \n Generous pension contribution \n Employee assistance programme \n Enhanced maternity/ paternity leave \n Retail discounts \n Regular staff social events \n Central location/ excellent transport links \n \n You: \n \n ACA and/ or CTA Qualified \n ATT/ CTA PQ also considered \n Ideally experience of working with HNWIs, Trusts and Estates \n Significant UK private client/ personal tax expertise \n Excellent communication skills \n UK Resident \n \n If this vacancy doesn’t tick the boxes, do get in touch to discuss alternatives, we are working on roles at all levels. Our client base consists of Top 20, Mid Tier, Regional and Independent firms across the UK.

\n About Hammurabi & Solomon PartnersHammurabi & Solomon Partners is a well-known Indian law firm founded in 2001 and ranked among the top 15 law firms in India. Over the past two decades, the firm has grown significantly and currently has 16+ partners specializing in different legal fields, focusing on client satisfaction and result-oriented legal solutions.PositionAssessment InternLocationBengaluru, KarnatakaEligibilityApplicants must:\n \n • Be a graduate from the 2025 batch\n, • Be a local resident of Bengaluru\n, • Be able to speak, read, and write Kannada\n Key ResponsibilitiesAs an intern, you may be involved in:\n \n, • Drafting legal documents\n, • Court appearances\n, • Legal research\n, • Providing legal advisory support\n Application Deadline10 March 2026How to ApplySend your resume/CV to:📧 Hrcom1@hammurabisolomon.com\n #J-18808-Ljbffr

We’re looking for an experienced Senior/Lead Developer to join our Resident Experience product team. You’ll help design and develop our Resident Engagement products — a key part of our suite of solutions — which aim to enrich the lives of residents in care through meaningful interactions and engagement. You’ll work across the full software development lifecycle, helping shape the vision and architecture of the platform, writing clean, maintainable code, and collaborating closely with a talented team of in-house and outsourced developers. This is a fantastic opportunity to have a direct impact on improving care through technology. What You’ll Do: • Design and develop innovative Resident Engagement products, • Work across the entire software development lifecycle (SDLC), • Contribute to the vision and future roadmap of the Resident Experience platform, • Collaborate with internal and outsourced teams to build high-quality, maintainable, and scalable software, • Define requirements, acceptance criteria, and estimates with Product Owners and stakeholders, • Write unit tests and ensure strong test coverage for all code, • Continually improve development processes and practices, • Produce high-quality design documentation, • Support and mentor junior developers, • Build secure and monitorable solutions using modern best practices What You’ll Bring: • Proven experience with Vue 3, Node.js, Google Cloud, Firebase, TypeScript, MongoDB, • Strong architecture and system design skills, • Full-stack development experience across frontend and backend, • Solid understanding of Agile development practices, • Expertise in TDD/BDD, unit testing, and CI/CD pipelines (Azure DevOps or similar), • Experience building secure, scalable, and maintainable software, • Ability to mentor and support other developers, • Excellent collaboration and communication skills across distributed teams, • Bonus points for experience with: Flutter, Blazor, Angular, React, microservices, SaaS platforms, Azure services (Functions, Service Bus), GitLab CI/CD, monitoring tools (Prometheus, Azure App Insights), high availability systems. What We Offer: • A base salary of £60,000 - £75,000 and bonus depending on experience, • Modern town centre offices in Guildford, with opportunity for ad hoc home working, • 25 days holiday, • Net zero pension scheme, • Additional perks including; cycle to work scheme, staff discounts portal and Employee Assistance Programme At Person Centred Software, we’re leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions—driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care. 🚀 Tech That Transforms –automation, real-time data—our solutions are redefining how social care operates 🏆 Join the Market Leader – Trusted by thousands, we set the benchmark for digital transformation in social care 💡 Drive Meaningful Innovation – Work at the forefront of a sector ready for change, where your skills fuel real-world impact 📈 Challenge Yourself, Make a Difference – If you love tech and solving big challenges, we want to hear from you 🤝 Work with the Best – Join a team of top-tier professionals passionate about using technology to drive change

gravity9 is seeking a Technical Lead / Solution Architect to lead the design and build of a secure metadata catalogue platform for a UK public sector client. The platform will serve as a centralised index for discovering, governing, and controlling access to data distributed across multiple independent domains — enabling authorised parties to locate and retrieve data without the catalogue itself holding or having visibility of the underlying data. This is a greenfield build requiring strong architectural judgment, hands-on delivery capability, and the ability to work within a multi-vendor environment where the catalogue integrates with separate data storage and encryption services provided by other technology partners. Duration 15 weeks Commitment Half-time for the first 4 weeks (design phase); full-time for the remaining 11 weeks (build and integration) Working model Mostly remote with periodic onsite attendance Security clearance BPSS (Baseline Personnel Security Standard) required Residency UK resident required Technical Scope The contractor will be responsible for leading the design and delivery of the API layer and application logic. A dedicated database consulting engineer will handle MongoDB cluster configuration, schema design, indexing, and performance tuning — the contractor will collaborate closely with them but will own the application-layer delivery. Architecture & Design (Weeks 1–4, half-time) • Design the Attribute-Based Access Control (ABAC) model, including policy attributes (clearance level, nationality, group/role, context), enforcement points, and decision logic, • Design the RESTful API architecture, including endpoint structure, request/response contracts, and error handling patterns, • Map out query patterns, access flows, and integration touchpoints with external systems (data storage and encryption services provided by partner organisations), • Collaborate with the database consulting engineer on schema design, search strategy, and encryption approach to ensure the API layer aligns with the underlying data model, • Contribute to Infrastructure as Code design for deployment (Terraform or similar) Build & Implementation (Weeks 5–15, full-time) • Build a RESTful API layer in Java implementing full catalogue functionality: – CRUD operations for metadata records – Advanced search capability leveraging Atlas Search – ABAC enforcement on all API operations, ensuring search results and data retrieval are filtered by the requestor’s access attributes – Secure storage and retrieval of encrypted key material (shard keys) via CS-FLE • Implement unit tests to validate functional correctness, • Build automated data load and stress testing harnesses for the combined API and cluster deployment, • Perform integration testing against external partner systems (or appropriate stand-ins) to validate end-to-end data creation and retrieval flows, • Produce API documentation and integration guides for consuming systems, • Support knowledge transfer and handover activities in the final weeks of the engagement Essential • Java development — strong hands-on capability building production RESTful APIs (Spring Boot or similar framework), • MongoDB — solid working experience with MongoDB, including querying, aggregation pipelines, and integrating MongoDB into Java application layers, • Atlas Search — practical experience designing and implementing search solutions using Atlas Search (or Lucene-based search within MongoDB), • Security & encryption — experience with Client-Side Field Level Encryption (CS-FLE) or equivalent application-layer encryption patterns; understanding of key management concepts, • Infrastructure as Code — experience with Terraform or equivalent for deploying and managing application infrastructure, • API design — ability to design clean, well-documented RESTful APIs suitable for integration by multiple consuming systems, • Testing — experience with load/stress testing tools and approaches for validating API performance under realistic conditions, • Technical leadership — proven ability to make architectural decisions, produce design documentation, and communicate technical trade-offs to both engineering and non-technical stakeholders Desirable • Experience designing and implementing Attribute-Based Access Control (ABAC) systems; familiarity with policy-as-code frameworks (e.g. Casbin, OPA, or XACML-based systems), • Experience with metadata standards such as DCAT, Dublin Core, or IES, • Experience working in UK public sector or defence environments, • Familiarity with multi-classification or multi-tenancy access models, • Experience with event-driven architectures and asynchronous processing patterns, • Understanding of consistency patterns in multi-service architectures (e.g. saga pattern, eventual consistency), • Knowledge of data mesh or federated data architecture concepts, • Experience integrating with third-party data storage APIs (e.g. S3-compatible interfaces) Working Context • The contractor will work as part of a small, focused delivery team operating within a multi-vendor programme, • The catalogue integrates with separate data shredding/storage and encryption services delivered by other organisations — the contractor will need to collaborate across these boundaries but will not be responsible for those components, • All work will be conducted via VPN access to the client’s cloud environment, • The client operates within a security-conscious environment; the contractor must be comfortable working within defined information handling and access constraints, • The role includes a knowledge transfer component in the final weeks of the engagement, including API documentation and integration guides for the client team Your application has been successfully submitted! _ We appreciate your interest in this position. 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Do you live and breathe adventure travel? Are you passionate about building life-changing experiences for travelers while supporting local communities? Join our Expansion team to discover, design, and launch new adventures worldwide (multiple roles available). _ The Role We’re growing our Expansion team with additional Adventure Expansion Product Managers. You’ll be responsible for the end-to-end creation of brand new small group adventures — from researching destinations and sourcing the best local hosts, to negotiating terms, designing itineraries, and producing compelling content. This role is for you if you: • Have 3+ years’ experience in product management or development in the adventure, travel or outdoor sector., • Know what makes a small group adventure both commercially successful and unforgettable for customers., • Love applying creativity and data to design unique, scalable, high-quality trips., • Thrive in a fast-paced, collaborative, remote environment. 👉 Note: we are also hiring a Wildlife Expansion Product Manager. If your background is specifically in wildlife travel, please apply for that role instead. What You’ll Do • Research destinations, build networks, and identify outstanding local partners., • Lead negotiations, contracts, and quality/safety assessments., • Curate unique, commercially viable itineraries in partnership with hosts., • Source and develop trip content that inspires customers., • Monitor performance, identify trends, and optimise product ranges., • Contribute to MBA’s product growth strategy globally., • Proven track record in adventure travel product management/development (3+ years)., • Deep knowledge and passion for adventure travel and sustainability., • Strong commercial judgement and creative eye for trip design., • Excellent communicator with meticulous attention to detail., • A flexible and growth mindset - this is a fast-paced role., • Highly organised, adaptable, and comfortable working independently in a remote team., • Excited by MBA’s mission and happy to pitch in across the business when needed., • Someone who is excited by tangible goals and success metrics (trip volume and performance, ability to launch on deadline etc) Desirable • Experience in cultural/experiential adventure travel., • Familiarity with the North American outbound adventure market., • Entrepreneurial environment where ideas are encouraged and ownership is expected., • 38 days holiday (incl. public holidays)., • Annual performance-based bonus., • Flexible hours and remote-first (+/-2 GMT)., • Free MBA adventure in your first year + £500 annual travel voucher., • Generous pension (UK), GP & mental health support, parental leave., • Team meet-ups, discounts, and co-working budget. The Process • Apply with CV + screening questions., • Short intro video call (30 mins)., • Presentation + interview., • Final interview with senior team members. Key Details • Salary: £40,000–£46,000 + benefits, • Location: UK (fully remote), • Start date: Jan 2026 preferred, • Hours: Full-time (40 hours/week, core 10:00–15:00 GMT). Part-time considered (min. 80%)., • Location: you must be resident in either the UK or in Europe (max +2 hours GMT). Contract and benefits will vary depending on which country you are based in - this will be discussed at an appropriate stage in the interview process., • Closing date: 12noon, Monday 6th Oct (we may close early).

Position Title: Automation Developer - (RPA) Job Location : Remote - Clients are from UK Mandatory (Please read carefully before applying) Candidates should be eligible for UK Security Clearance To receive SC clearance, a candidate will need to have been a UK resident for at least five years and haven't travelled outside the country beyond 28days and can undergo the following: • Completion of BPSS, • A full security questionnaire, • Checks on criminal records, credit and financial history, and Security Service records, • A review of work history, including personal files, staff reports, sick leave returns, and security records About the Job We are looking for talented candidates to join and enjoy our global success. Someone who wants to grow in this exciting industry, work on personal growth and make a difference for customers all over the world. If you are passionate, accountable, and work well in teams, you will flourish at this job. Being able to translate between business and IT is critical, making connections and thinking in processes is key for success. The day-to-day work is comprised of working on projects using cutting-edge technologies like RPA and connected technologies like machine learning, chatbots, and content intelligence tools like ABBYY, UiPath, Automation Anywhere, NICE, etc. both in-house and at our customer's offices (UK mostly NewCastle upon Tyne or Telford). The Work involves meeting with clients and working alongside them both digitally and in person to understand their needs. Joining our team will provide you a wonderful opportunity to gain a wide and deep experience around automation in multiple platforms and technologies, combined with an understanding of business processes in large enterprise organizations. This job is perfect for you if you want to: • Work as an expert in Automation, analyzing, designing, and developing solutions that bring value to our customers, • Provide business and technical support to customers and maintain RPA solutions, • Work on projects for big international companies from various industries and help them automate tedious, repetitive tasks, • Have a real impact on your workplace, contribute with your knowledge and learn new things every day, • Work in a friendly, digital environment where team members from different countries support and help each other, • Use your creative mindset with a realistic view to solve hurdles, • Utilize strong customer-facing skills with a high customer service orientation., • Work independently, and quickly learn modern technologies, • Have an interesting job where every project is a new adventure Requirements: • Communication and networking skills with English at a high level as the working language, • Minimum of 2 years' of experience in working with process automation software like (UiPath, Blue Prism, NICE, Automation Anywhere, etc.), • Basic knowledge of SQL, HTML, or JavaScript and understanding of object-oriented programming, • Experience in mapping and improving business processes or working methods, • Been part of an Agile team, • Experience in customer-facing positions, • Ability to think logically and analytically with a sharp eye for detail Qualification: • IT RPA development certification or experience for at least few months or an IT qualified with 2+ years of RPA experience and training in RPA, • Development knowledge in RPA, C#, .NET, Java or Python, • Basic IT knowledge in Windows or Linux environment, • Working on a virtual, globally distributed team About PAteam PAteam (www.pateam.co) is a dynamic, fast-growing company, focusing on the extremely disruptive and most exciting field of Robotic Process Automation. At PAteam we work in a rapidly growing team of passionate, honest, and innovative people who like to have fun at what they do while delivering the highest quality possible. We are looking for ambitious professionals who are willing to help us expand our team of fantastic RPA personnel. PAteam works with most of the leading RPA OEM vendors and currently has relationships with NICE Automation, UiPath automation, and Automation Anywhere. Our customers are mainly in the US, UK, and Europe and we are ever-expanding to newer geographies. Why Work For PA Team • Work with Global Teams and Leading Subject Matter Expertise in Automation, • Be Your Own Boss- Driving self-ownership by flexible work hours (no shift policy) and fully remote positions!, • Manage Self Growth with Transparency with our Growth Plans, • Be part of our Global Team Culture and Futuristic HR Policies, • Adapt to a Solutions Mindset

Crew Relation Specialist - is responsible for providing administrative support to the HR division for crew related issues. Manages the berthing and par level processes for all crew members and provides reports for each voyage. Coordinates the crew emergency plan numbers. Assists the Crew Administrator with Crew Immigration/Customs with specific duties during the sign-on & sign-off process. This includes assigning name badges and cabin keys at sign-on and collecting these at sign-off. Responsibilities include coordinating repatriation for all crew by providing re-employment letters. Processes all employee cruise requests with shoreside. Organizes crew activities/events and manages crew welfare. Performs HR administrative duties as directed by the HR Manager. • Travel around the World, • Experience working with more than 72 nationalities, • Permanent job with contract 6-8 months onboard followed by 60 days of vacation, • Save Money as you do not pay for food and accommodation on board, • Competitive salary (find out when apply), • Visa fee will be reimbursed on board, • Professional growth, • Medical insurance provided during contract, • Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces RESPONSABILITIES • This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. • Provides information and services to shipboard employees with regards to orientating, assigning and retrieving berthing, equipment, and written literature. Issues cabins and bulk assignments to all Officers, Staff and Crew. Records all cabin and crew changes and prepares berthing report for each voyage. Assigns crew emergency numbers, name badges and cabin keys. Collects all items when shipboard employees sign-off. • Assists with the crew sign-on and sign-off process, as directed by the Crew Admin. Manager, reviewing immigration documentation such as passports, visas, Alien Resident Cards (ARC), Letters of Re-Employment, etc. to determine validity of documents. Refers unusual documentation to the Crew Admin. Manager and HR Manager., • Ensure accuracy of employee records, • Conducts/coordinates weekly cabin inspections and reports discrepancies., • With the full support of the HR team, helps organize and delivers activities for the crew that foster good shipboard employee morale. Assists in managing the Crew Welfare Fund., • Minimum 1 year prior administrative experience within a hospitality industry, • Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office, • Fluent in conversational & written English, hospitable with a positive attitude, • Minimum 21 years old, • Minimum 1 year prior administrative experience within a hospitality industry, • Completion of high school or basic education equivalency preferred., • Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office, • Ability to work positively and cooperatively in a diverse team environment and to interact with a wide variety of ethnic diversity., • Excellent interpersonal and people skills NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: _

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

Remote Front-End WordPress Developer - Leading UK Digital Agency Salary: £25000 - £27500 Are you a talented Front-End WordPress Developer looking for your next career move? A highly respected and well-established digital development and marketing agency is seeking a skilled developer to join their friendly and supportive team. This is a fantastic opportunity for someone who thrives on building custom solutions and wants to work with a team of like-minded professionals on diverse and exciting projects. The role is fully remote, offering you the flexibility to work from anywhere in the Kingdom. The Role We're looking for a passionate developer with a strong focus on the front end. You'll be building and maintaining custom WordPress themes and plugins, bringing designs to life with clean, efficient code. You'll work collaboratively with the wider team to deliver high-quality web solutions for a wide range of clients. Key Requirements • Experience: Approximately 2 years of solid experience in a front-end focused WordPress development role., • Technical Skills: Strong proficiency in custom WordPress theme and plugin development, along with excellent skills in HTML, CSS, and JavaScript., • Knowledge: An understanding of cPanel is a definite plus., • Location: You must be a UK resident and have full eligibility to work in the UK. The company is unable to provide work permit sponsorship., • Communication: Excellent communication and collaboration skills are essential. You'll be a key part of the team, and we're looking for someone who is keen to share ideas and work together effectively. If you're ready to join a brilliant team and take on a new challenge, apply with your CV or feel free to call for more details

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

About Us Journey is a leading hotel marketing agency, revolutionising the luxury hospitality and travel industry through creativity, incomparable Industry knowledge, and digital disruption. Working with the best luxury hotels and resorts in the world, empowering growth and increasing revenue through innovation, collaboration, and technology solutions. Before we get started, there are three things you need to know. At Journey, we will always have an entrepreneurial spirit. We started off as a team of six and have never forgotten our humble roots. To thrive you will need to embrace this mindset. We all roll up our sleeves, we help each other out, we admit if we are struggling, we lean on one another and we leave ego at the door. That is very important. Everyone plays a part. We are a business of collaboration and sharing, be it ideas, time, skills, knowledge, energy or snacks...we are in it together. Our clients are considered part of our business and we treat them with the same inclusive respect and consideration. Please be aware this is a UK-based Remote role, applicants must be a resident of and located within the UK for the duration of their employment. What you'll do Book is the e-commerce heart of Journey — the booking engine powering luxury hotels around the world. We’re looking for a Senior Product Designer to help shape its next chapter. This is a critical role in a product that drives millions in direct revenue every year. You’ll bring deep e-commerce and UX expertise, strong product thinking, and a data-driven mindset to a platform used daily by high-intent guests across web and mobile. You’ll help define the future of booking journeys, conversion pathways, merchandising patterns, upsells, and the core flows that make Book a true competitive advantage. You’ll work end-to-end: discovery, research, concepting, prototyping, testing, and final UI. You’ll operate within our design system while also maturing it. You’ll collaborate tightly with product, engineering, data and commercial teams — bringing clarity to complex problems and moving fast without dropping quality. Topline: We’re looking for a senior, commercially aware designer who understands e-commerce, loves user problems, thinks in systems, and knows how to turn insight into conversion-led product design. Lead end-to-end design for Book across discovery, UX, UI and delivery. Translate business goals, data insights, and hotel requirements into elegant, high-performing booking experiences. Own core user journeys such as search, availability, selection, checkout, upsell, and gifting. Conduct qualitative and quantitative research — interviews, usability tests, funnel analysis, behavioural insights. Use CRO principles, analytics, and experimentation to drive measurable improvements in conversion and revenue. Create high-quality flows, wireframes, prototypes and polished UI designs. Contribute to and expand our design system with scalable, reusable components. Work closely with engineering to ensure smooth handover, clarity and high-quality implementation. Support both iterative improvements and larger strategic projects, including the upcoming UX/UI overhaul. Present work with clarity, rationale and evidence — influencing thinking across teams. Champion data-informed, human-centred design and help evolve the product culture. What you'll bring 5+ years in product design, ideally in e-commerce, B2C, retail or transactional platforms. A portfolio demonstrating end-to-end UX/UI work with clear commercial outcomes. Strong UX capabilities: user journeys, interaction design, prototyping, IA. Strong UI craft with a clean, contemporary digital aesthetic. Proven experience using analytics, experimentation, CRO and A/B testing to guide decisions. Comfortable designing for mobile-first experiences and responsive interfaces. Experienced running user interviews, usability tests and research cycles. Systems thinker with experience working within and contributing to design systems. Excellent communication skills — clear, articulate, persuasive. Confident working in cross-functional squads with product and engineering. Calm under pressure, organised, and able to balance detail with speed. Curious, evidence-led and comfortable challenging assumptions. Responsibility, taking ownership of projects, delivering over expectations. What you'll get We’re a collective of disruptive thinkers, digital specialists and tech pioneers. But above all, we’re a team. We win together, and lose together. And we pride ourselves on our ethos of culture first, capability second. Strong people and communication skills. Commercially minded. Fast learner, accountable and ambitious. Passionate about detail, data and order. Focused on improving processes and systems. Ability to work under your own initiative in a fast paced environment and industry. Driven to be an expert in our industry and be ahead of our competitors. About us Think of your role here as more than just a job; it's about shaping your future, one hotel at a time. We're a team of innovators, strategists, storytellers, and engineers, all with a few things in common. We love hotels, we get results, and we provide great online experiences for hoteliers and their guests. Our work can be challenging, but we're firm believers that when you love what you do, you do it well. Find out more here: _

This 12-week Accountancy Skills Bootcamp, starting May 2026 is designed for those looking to enter the accounting field or expand their financial skill set. The course focuses on Sage accounting software, a leading tool in the industry, and provides hands-on experience with real-world accounting tasks. Whether you’re starting your accounting career or seeking to enhance your proficiency, this programme will equip you with the practical skills and knowledge you need to succeed in the accounting profession. Throughout the course, you will learn key accountancy principles, gain experience with financial transactions, and develop expertise in using Sage software for a wide range of accounting tasks. By the end of the programme, you will have built practical bookkeeping competence, strengthened your understanding of financial reporting, and gained confidence working with industry-standard systems. There is no requirement for you to possess prior knowledge of accountancy. The course is Level 3 and aimed at those wishing to expand their knowledge and move into entry-level finance roles. This programme is suitable for: • Adults who are employed and looking to move into a new sector and start an entry-level role., • Adults who are employed and have their employer’s co-funding support to progress within the company., • Learners who are self-employed and looking to improve financial management within their business., • Learners who are recently unemployed (for less than 12 months) or returning to work after a break and are looking to get started with an entry-level job in a new sector. Throughout this 12-week programme, you will cover core accountancy skills aligned with industry standards, including: • Understanding key bookkeeping principles, including double entry accounting, journals, ledgers and reconciliations, • Recording financial transactions accurately and maintaining compliant records, • Creating profit and loss statements, balance sheets and VAT returns, • Managing period-end processes and reconciliations, • Handling stock control, invoicing, payments and receipts, • Using Sage Cloud Accounts to record transactions, generate financial reports and analyse business performance, • Understanding compliance and financial accuracy within professional finance environments A significant focus of the course is hands-on experience with Sage Cloud Accounts, ensuring you are confident and competent using industry-recognised accounting software. To ensure learners gain both theoretical and practical skills, the Bootcamp includes: • Sage Certification Exams – You will complete four Sage exams throughout the programme, earning recognised certifications., • Continuous Assessment – Practical activities mirroring real accountant tasks., • Feedback & Reflection – Ongoing tutor feedback, discussions and structured learning reviews. Eligibility & Requirements Criteria Learners must meet all of the below criteria to take part in the Bootcamp. • You must be 19 or over., • You must be a resident Norfolk or Suffolk areas., • You must be a British Citizen or have been living in England for 3 years for purposes other than study (you will need to provide residency eligibility as soon as enrolment call)., • You must not have completed your chosen course previously as refresher courses will not be funded., • You must not already be on an apprenticeship or other qualification., • You must not have already completed a Bootcamp within the last year., • Must have use of a laptop/computer with a stable internet connection and use of Zoom/Teams throughout your Bootcamp with a working microphone and video camera. Chromebooks, tablets and phones are not suitable to undertaking live online sessions., • For Bootcamps relating to the study of Microsoft Office and other relevant software, you must have the software installed and in working order throughout the duration of the Bootcamp., • You must be available to start this course during the week of 11th May - Start date will be confirmed. Because our Skills Bootcamps are of Level 3 standard in England, you will be expected to have some existing knowledge and skills within the subject area or job role that you are applying for. You Must Also Have: • A familiarity with applied use of Microsoft Office Suite of programmes., • Minimum level 1 functional skills ability in Maths and English., • Pass an entry interview., • Must be looking to actively search for a job immediately after graduating., • This is a fully online course, meaning all materials and coursework are completed online. However, you must be available to attend a full-day live online session each week at a scheduled time. By the end of this programme, you will have developed a strong foundation in accountancy and bookkeeping, gaining practical experience with Sage accounting software and real-world financial processes. You will be equipped to support finance teams, manage accounts accurately, and contribute confidently within professional environments. You will also secure a job interview with a relevant employer upon successful completion. You will gain hands-on experience using Sage Cloud Accounts and applying accounting principles in practical business scenarios, helping you stand out in interviews. Yes. Learners have the opportunity to complete Sage Accounting certifications during the course, and all learners who successfully complete the Bootcamp will receive a Cenit College completion certificate and digital achievement badge. Alongside this, the programme develops practical digital accounting skills using Sage and Excel across bookkeeping, reconciliations and financial reporting. We also provide guidance on next steps, including further Sage qualifications and progression routes into professional accountancy study.

Xona is the navigational intelligence company bringing real-time, centimeter-level certainty to any device, anywhere on Earth. With Pulsar – the world’s most advanced PNT satellite infrastructure in Low Earth Orbit – Xona will offer a future-proof, backwards-compatible global positioning system optimized for absolute precision, superior power, and robust protection. Daily life is underpinned by satellite navigation infrastructure, the global economy relies on GNSS and in the UK it is worth an estimated £13,622m per year, supporting everything from consumer applications, to transportation, to time sync for critical infrastructure. As these industries progress towards autonomy, the performance and security demands of their Position, Navigation and Timing (PNT) systems are increasing beyond what GNSS can support, leaving a need for a cost-effective global solution. Xona is the navigational intelligence company bringing real-time, centimetre-level certainty to any device, anywhere on Earth. With Pulsar – the world’s most advanced PNT satellite infrastructure in Low Earth Orbit – Xona will offer a future-proof, backwards-compatible global positioning system optimized for absolute precision, superior power, and robust protection. Xona is seeking a Sales Associate to join our growing UK team. This role is designed as an entry point into commercial leadership within the organisation. Initially, you will support business development and sales activities in a back-of-house capacity, working closely with technical and commercial teams to understand our products, customers, and markets. Over time, you will take on increasing ownership of customer engagement, sales execution, and government engagement as you build expertise in Xona’s offerings and the broader PNT ecosystem. What You’ll Do Business Development Support You will support the sales pipeline by conducting market research, identifying target customers, and helping to qualify new opportunities across key verticals. Customer & Market Analysis You will develop a strong understanding of customer needs, use cases, and competitive positioning within the PNT landscape, helping to inform commercial strategy. Sales Operations & Coordination You will assist in preparing proposals, presentations, and commercial materials, as well as coordinating internal stakeholders to support ongoing deals and partnerships. Customer Engagement (Progressive Responsibility) As your experience grows, you will begin to engage directly with customers, supporting meetings, demonstrations, and eventually leading sales discussions and managing accounts. Cross-functional Collaboration You will work closely with engineering, product, and leadership teams to align customer requirements with product capabilities and roadmap development. Requirements 3–5 years of experience in business development, sales, or a related commercial role. Strong understanding of Position, Navigation and Timing (PNT), ideally from a user or application perspective. Ability to understand and communicate complex technical concepts to both technical and non-technical audiences. Experience supporting or managing sales pipelines, CRM tools, and commercial processes including bid writing. Experience coordinating with government in both civil and defence. Excellent written and verbal communication skills. Highly organised, proactive, and comfortable working in a fast-paced startup environment. Must have right to work in the UK. Desirable Experience in one or more of the following sectors: Agritech Automotive Marine Timing / critical infrastructure Defence Familiarity with GNSS technologies, PNT solutions, or adjacent space-based services. Experience working in a technical or engineering-led organisation. Exposure to early-stage or high-growth companies. Special Considerations This role requires Baseline Personnel Security Standard (BPSS) checks, and successful candidates must be eligible to obtain UK Security Clearance (SC). Benefits Flexible working and PTO/time off policy, Xona measures progress by results not time on the clock Hybrid working - three days per week in office in London Supportive parental leave Health insurance For U.S. Roles: To comply with U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the United States (i.e. Green Card holder), or other protected individual as defined by 8 U.S.C. 1324b(a)(3). For U.K. Roles: To comply with U.K. regulations, this role requires Baseline Personnel Security Standard (BPSS) checks, and successful candidates must be eligible to obtain UK Security Clearance (SC). For Canada Roles: Successful candidates must obtain and hold a security clearance at the reliability status level, and pass security assessment for the Canadian Controlled Goods Program (CGP) and ITAR. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Role: Talent Acquisition Lead Salary: circa £45,000 to £50,000 per annum, depending on certs and experience Location: fully remote We have a permanent position available for a Talent Acquisition Lead to work fully remotely, supporting a growing global team. This role is centred on sourcing, attracting, and securing exceptional talent - an exciting opportunity for someone with prior experience in a start-up setting to play a key role in building a high-calibre technical team for a rapidly expanding company. This is a full-time position, paying between circa £45000 and £50000 per annum depending on experience and qualifications, with some fantastic benefits including unlimited annual leave. For this role you MUST be a UK resident and eligible to work in the UK unsupported by a visa. What we're looking for: • Background in a dynamic, fast-growing startup environment, • Demonstrated experience in talent acquisition/recruitment, either within an organisation or through a recruitment agency, • In-depth knowledge of hiring procedures and effective candidate assessment techniques, • Strong interpersonal and communication skills, with the ability to engage effectively with a range of stakeholders, • Solid understanding of UK employment legislation, regulations, and industry best practices, with a strong focus on compliance and confidentiality, • Ability to operate independently and efficiently, ensuring the seamless execution of recruitment initiatives, • Proficiency in applicant tracking systems (ATS) and recruitment technology, • Knowledge of employment laws and hiring practices in the US, Europe and Singapore - desirable, • Previous recruitment experience in the technology sectors - desirable What you'd be doing: • Design and execute recruitment strategies to attract a varied and highly skilled talent pool, • Work closely with team leads to assess hiring needs and define role expectations, • Utilise multiple sourcing methods, including online platforms, networking events, and external recruitment partners, to identify potential candidates, • Review applications, conduct preliminary screenings, and shortlist top candidates for further evaluation, • Organise and manage interview processes, coordinating with key stakeholders to ensure smooth scheduling, • Keep recruitment records and candidate database up to date for efficient tracking and reporting If you are interested in the above role, please Apply Now and send a CV for quick review. Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. #permanent #perm #jobadvert #recruit #hiring #recruitment #job Start-Up, Start Up, New Business, Growing Business, Early-Stage Business, HR, Human Resources, People Manager, People Management, Tech, Technology, IT Recruitment, Talent Acquisition, Recruitment, Recruiter, Resourcer, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

As a Perl Developer you'll be responsible for writing and maintaining Perl code, troubleshooting issues in production systems, and developing new functionality. You'll also support system integrations and work closely with internal stakeholders to ensure technical delivery aligns with business needs. Key Responsibilities: • Write, maintain, and enhance Perl-based web and backend applications., • Support business-critical legacy systems and progressively contribute to modernisation plans., • Develop new features and integrations with third-party platforms or internal tools., • Troubleshoot and resolve application bugs and performance issues., • Collaborate with web designers, software developers, and business stakeholders., • Participate in code reviews, ensuring quality and maintainability., • Write and maintain technical documentation for internal systems and APIs., • Contribute to deployment processes and version control using Git and/or Azure DevOps. Skills & Experience: • Strong experience with LAMP stack (Linux, Apache, MySQL, Perl), • Proficient in Perl development and maintaining legacy systems, • Familiar with HTML, CSS, JavaScript, and RESTful APIs This is a full-time, permanent position, offering a starting salary of circa £65,000 and a remote working model. Apply now or email Please Note: You must be a resident of the UK to apply for this role. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Fully Remote (UK based) | Competitive Salary + Bonus + Generous Equity | B Corp Certified TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world. We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all. But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people. At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles. The right people in the right roles will shape our future. So, here’s the big question: Could that be you? Fifty million people in the UK and US alone could be TrustedHousesitters members. Around forty thousand visit us every day. How we present our product, and embed trust to our prospective new members to improve conversion is one of the most interesting analytical challenges for us right now - and this role sits right in the middle of it. You'll own the analytics for our new member revenue product squads. Own the funnel, own the experiments, own the recommendations. You'll be the person who doesn't just explain what happened in the data - you'll have a point of view on what to do about it. We're looking for someone who goes looking for the questions nobody's asked yet. • Own the growth analytics for our new member revenue squads - acquisition funnel, conversion, activation, the works - and build a picture of what's actually driving (or blocking) member growth Spot opportunities in the data before anyone asks you to look. Turn them into recommendations that change what gets built, not just what gets reported Lead instrumentation on new features - defining tracking, success metrics, and guardrail metrics before anything ships, not after Design and run A/B and multivariate experiments end-to-end: from hypothesis through to decision-ready insight. Set the standard for how experimentation works across your squads Build the dashboards and self-serve reporting that means stakeholders can answer their own questions - and you spend less time running the same queries every Monday Challenge assumptions. Act as the analytical voice in the room when product and commercial decisions are being made. Be the person who's comfortable saying "I don't think that's what the data shows" Mentor other analysts and help raise the analytical bar across the team - in SQL, in experimentation, in how we tell a story with numbers • Solid product or growth analytics experience in a subscription, marketplace, SaaS, or platform business - where the funnel is complex and the metrics actually matter The ability to own end-to-end analysis for a product area, from scoping through to recommendation, with minimal direction. Advanced SQL. You're not reaching for documentation for standard analytical patterns. dbt experience is a genuine plus Solid understanding of experimentation - hypothesis design, A/B and multivariate testing, statistical significance, the places where naive analysis goes wrong. And experience applying it, not just describing it Fluency in growth and product metrics: conversion, activation, churn - and how those numbers connect to things the business actually cares about Strong data storytelling. You can explain what the numbers mean to a product manager, and also to a CFO. Different rooms, different language, same rigour Product instincts. This isn't just an analytics role. We want someone who generates ideas, not just validates them Experience with event tracking and CDPs - Segment, Amplitude, Mixpanel, or similar Python or R for more advanced modelling or automation Experience integrating AI tools into analytical workflows in a way that's actually made a difference - not just "I've used ChatGPT" We know this isn't what you'd see in most job ads - but TrustedHousesitters isn't most companies. Trust, transparency, and honest feedback aren't just things we say; they're genuinely how we operate, every day. So rather than leaving you guessing if things don't work out, we'd rather give you what you need to make a great decision upfront about whether this opportunity is right for you. With that in mind, here are a few things worth considering before you hit apply. You're most comfortable when the question is handed to you. This role needs someone who goes looking for the question. If your best work tends to happen when a stakeholder has defined the problem clearly and you're building the analysis to answer it - that's a genuinely valuable skill, just not quite the shape of this one. You think of experimentation as a process to follow, not a discipline to own. We're not looking for someone who can run an A/B test to spec. We're looking for someone who'll push back when the experiment is designed badly, mentor others through the parts they get wrong, and build the frameworks that make the whole team better at it. You're happiest when the business is stable and the roadmap is fixed. THS is growing fast and the product is evolving constantly. The analytical picture shifts. Priorities shift. That's the job - and if predictability is important to how you do your best work, it's worth naming that upfront. If you're reading this and one of those points resonates, and you're sitting there thinking "that's me, but I know I can make it work" - we'd love to hear why. Send a Cover letter. There's a human at the heart of every decision we make here (hi!) - and we'll always take the time to review applications for anyone who wants to join us. We value your time and aim for a transparent, efficient process: Intro call (~20 mins) - with the Talent team. A two-way conversation: we'll tell you more about the role and THS, you tell us about your background and what you're looking for Hiring manager interview (~30 mins) - with the Product Analytics Lead. Covering your analytical experience, approach to experimentation, and how you think about growth problems Take-home task (~1-.5 hours) - a short analytical exercise. We'll share a brief in advance and give you time to work through it at your own pace £65,000 - £70,000 a year • Each year, you’ll get a Premium TrustedHousesitters Combined membership which includes benefits like free airport lounge passes, Sit Cancellation Plan and Home and Contents Plan, plus five Premium memberships to gift to friends and family, • Our team can work remotely from as many house sits as they like, and we contribute up to £500 per year towards travel costs to and from sits • Find a rescue pet to join your family and we’ll cover the adoption fees, as well as “pawternity” to help your pet settle into their new home, • SimplyHealth healthcare cash plan, • Bupa Health Insurance and Dental Insurance plan, • Specsavers eyecare scheme, • Weekly virtual yoga sessions, • Optional enrollment onto our Trusted Giving scheme, which includes employee giving via Charities Trust and 2 days paid annual volunteering allowance, • Work fully remotely from anywhere in the world - as long as you follow compliance as a UK tax resident, • Get £200 to spend on home office equipment each year + Macbook and Apple accessories when you start, • Access to Spaces co-working locations across the globe, • We host an all-expenses-paid meetup each quarter and fund team events (remote or in-person) throughout the year, • We cover the costs of personal development resources and have regular time set aside for learning and growth, • Depending on your role within the business, you’ll have the option to customise your work hours to better align with your personal schedule, • 25 days off per year, plus bank holidays and festive closure between Christmas and New Year (36 days + Christmas Day for some roles), • Competitive salary which is reviewed twice a year, • Generous equity package, • Discretionary 10% quarterly bonus scheme, distributed quarterly, • Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters, • £500 recruitment referral bonus If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you! In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc). At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: UK and EU Compensation: Up to $50/hr We are a well-established, non-crypto fintech company with a substantial and complex codebase, seeking a talented Haskell Developer to join our large internal development team. This is a full-time position open to residents of the UK and EU. You will be joining a core team responsible for maintaining, evolving, and architecting our large-scale financial applications. This role is highly focused on production-grade Haskell development within a traditional financial services environment. Key responsibilities include: • Haskell Development: Contributing high-quality, maintainable code to a large existing Haskell codebase., • Architectural Contribution: Playing a significant role in technical discussions, helping to shape the future architecture and direction of core systems., • Collaboration: Working closely with a large cross-functional team of 25+ developers, including a focused team of four internal Haskell specialists and external development partners., • Team Participation: Engaging in daily standups and collaborating within an established, disciplined software development structure., • Problem Solving: Tackling complex challenges inherent in large-scale financial technology systems., • Residency: Must be a resident of the UK or EU., • Language Expertise: Proven, substantial professional experience developing production software using Haskell., • Architectural Insight: Ability and willingness to contribute to architectural discussions and drive technical decision-making within a large codebase., • Collaboration: Experience working effectively within a large internal development team and coordinating with external technical partners., • Financial/Fintech Interest: A strong interest or background in traditional finance or fintech is beneficial., • Compliance: Willingness to undergo necessary background checks required for working in the financial sector., • Compensation: Highly competitive hourly rate up to £40 / €46 per hour (Equivalent to under $$50$/hr)., • Stability & Scale: Opportunity to work with a large, established financial institution on a substantial, production-focused codebase., • Team Environment: Join a large internal team with dedicated Haskell expertise, providing opportunities for mentorship and deep technical collaboration., • Impact: Direct influence on the architectural decisions and technical roadmap of mission-critical financial systems., • Location: Full-time role open to qualified residents across the UK and EU. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

Director of Assets Midlands | £90,000 - £100,000 + Excellent Benefits Goodman Masson is proud to be partnering with a well-established housing association to recruit an outstanding Director of Assets in the Midlands. This is a pivotal Executive Leadership role, offering the opportunity to shape the long-term investment, safety and sustainability of a diverse housing portfolio while improving outcomes for residents and communities.You'll lead the organisation's asset management strategy, oversee major investment programmes and ensure the delivery of safe, compliant and high-quality homes. If you're a strategic property leader with a strong track record in social housing and a passion for delivering lasting social impact, this is an exceptional opportunity to make a real difference. The role: You will provide strategic leadership across Asset Management, Planned Investment, Building Safety, Compliance, Sustainability and Property Data. Managing significant capital investment programmes and leading a talented team of property professionals, you will ensure our homes remain fit for the future while balancing financial performance, regulatory requirements and resident priorities. As a member of the Executive Leadership Team, you will work collaboratively with colleagues across the organisation to deliver excellent services, drive innovation and ensure residents remain at the heart of investment decisions. R...

The company: A leading Build to Rent operator is seeking a Community Host for a high-end residential development in Birmingham. The role: The Community Host will liaise with residents and always provide excellent customer service. They will also handle front-of-house duties, manage complaints, support leasing and renewals, and help organise site events. You will be required to work some weekends on a rotational basis. Responsibilities: • Deliver exceptional customer service to every person, creating an unmatched first impression, • Manage resident complaints, ensuring all complaints are dealt with quickly and efficiently, • Log communication with residents, • Conduct routine inspections of community amenities and common areas, • Support with leasing and renewals, • Assist with community activities and events, • Follow health & safety procedures, • Day to day front of house type services such as handling parcels About you: • Highly organised and able to multitask, • Excellent written and spoken English, • Proven experience in property, resident services, guest relations, hospitality or sales, • Ability to build long lasting relationships If youre interested in this BTR Community Hostposition and you possess the required skill set, then apply now. Should you have any further questions, contact Mar...

The Resident Engineer - Product Engineer will play a key role in the development of customer products, supporting projects from initial concept through to validation, launch and mass production. Working closely with customers and internal teams, you will act as the technical focal point for product development, ensuring technical requirements, quality standards and programme objectives are successfully delivered. The Resident Engineer - Product Engineer will be responsible for: • Supporting product development from initial concept, quotation and prototyping through to production release., • Managing technical requirements and risk throughout the product development lifecycle., • Ensuring customer specifications, cost targets, manufacturing requirements and project timelines are achieved., • Acting as the technical interface between customers and internal functions including design, manufacturing and industrialisation., • Coordinating product testing activities, analysing results and implementing corrective actions where required., • Supporting product launches and working with programme teams to resolve technical issues and deliver successful outcomes. The Resident Engineer - Product Engineer will have: • A degree in Mechanical Engineering, Electronic Engineering, Mechatronics or a related discipline., • Experienc...

Resident Engineer - Materials Handling Equipment (MHE) Location: Solihull, West Midlands Salary: £38,000 - £48,000 (Inclusive of Shift Allowance) Hours: 4on 4off shift pattern (6am-6pm/ 6pm-6am pattern). Are you a multi skilled engineer looking for a site-based role with consistency, stability, and support? We are seeking a Resident Engineer to join a leading materials handling business, based full-time at a key customer site in Doncaster. You will be responsible for servicing, maintaining and repairing forklift trucks and a range of other Material Handling Equipment (MHE), ensuring minimal downtime and excellent service delivery. Sector - Industrial Forklift/Vehicle Maintenance Non-Negotiable Requirements of Resident Engineer: • Must have hands on Servicing or Maintenance Experience Requirements of Resident Engineer: • Maintenance experience of Forklift Trucks or Mobile Plant Machinery or HGV's or industrial Vehicles., • Have hands-on experience in the following disciplines: Electrical, Mechanical and Hydraulics., • Recognised Engineering Qualification. Desirable Requirements of Resident Engineer: • Full UK Driving License, • Minimum Level 3 Qualification in Engineering. The Residen...

We are currently recruiting for an experiencedScheme Managerto support housing schemes across Coventry and Birmingham. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: • Provide effective day-to-day management of designated housing schemes., • Carry out regular resident welfare and wellbeing checks., • Support residents to maintain their tenancies and live independently., • Monitor health and safety compliance within schemes, including communal area inspections., • Respond appropriately to safeguarding concerns and referrals., • Liaise with residents, contractors, support agencies, healthcare professionals, and local authorities., • Assist with tenancy-related matters and signpost residents to relevant support services., • Maintain accurate records and ensure excellent customer service standards.Requirements of a Scheme Manager:, • Previous experience in a Scheme Manager, Sheltered Housing Officer, Supported Housing Officer, or similar housing management role., • Knowledge of safeguarding, health and safety, and tenancy management principles., • Strong communication and relationship-building skills., • Ability to work independently and manage a varied workload across mu...

Resident Engineer - Materials Handling Equipment (MHE) Location: Solihull, West Midlands Salary: £38,000 - £48,000 (Inclusive of Shift Allowance) Hours: 4on 4off shift pattern (6am-6pm/ 6pm-6am pattern). Are you a multi skilled engineer looking for a site-based role with consistency, stability, and support? We are seeking a Resident Engineer to join a leading materials handling business, based full-time at a key customer site in Doncaster. You will be responsible for servicing, maintaining and repairing forklift trucks and a range of other Material Handling Equipment (MHE), ensuring minimal downtime and excellent service delivery. Sector - Industrial Forklift/Vehicle Maintenance Non-Negotiable Requirements of Resident Engineer: Must have hands on Servicing or Maintenance Experience Requirements of Resident Engineer: Maintenance experience of Forklift Trucks or Mobile Plant Machinery or HGV's or industrial Vehicles. Have hands-on experience in the following disciplines: Electrical, Mechanical and Hydraulics. Recognised Engineering Qualification. Desirable Requirements of Resident Engineer: Full UK Driving License Minimum Level 3 Qualification in Engineering. The Resident Engineer will benefit from: Full Training and Induction Scheme Company Pension Scheme Tools provided Machinery Specific training programmes. If you are interested in this role and feel that you have the right skil...

Expected Start Date ASAP Expected Pay Rate (Candidate Rate) £15-£18 per hour Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Solihull-Midlands Any Specific Days in the office Onsite Any additional travel required Travel to sites Company Overview Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between £70m-£100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Role Overview The Resident Liaison Officer (RLO) will primarily operate from an office-based setting, supporting project delivery teams through administration, coordination, and communicatio...

Step into a rewarding permanent role offering a Monday to Friday schedule, competitive salary of circa £28,000, and the opportunity to make a real difference to families in temporary accommodation. This Accommodation Officer position gives you the opportunity to ensure the smooth day-to-day running of a temporary accommodation service, maintain a safe and secure environment for residents, all while working in a family-focused setting that values your contribution and supports your professional development. You'll be joining a small, independently run temporary accommodation service in Birmingham that works closely with the local authority to provide short-term housing for families while permanent accommodation is arranged. This is an excellent opportunity for someone looking to build a career in housing, temporary accommodation or resident services within a supportive and community-focused environment. I'd love to hear from anyone with experience as an Accommodation Officer, Housing Assistant, Hostel Officer, Resident Liaison Officer, or from a similar resident-facing role within social housing, temporary accommodation or supported housing who is ready to take ownership of a rewarding position. This role i...

Description Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Walsall area. Your role will cover the Walsall and surrounding areas. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual, you must be driving and access to a vehicle and be in a position to start immediately...

Assistant Building Manager Location: Birmingham Salary: £33,000 + Bonus + Monthly Commission Hours: Monday to Friday, 9:00am – 5:00pm Join a Leading Build to Rent Organisation My client is a leading Build to Rent organisation and a modern, resident-focused property company that develops, owns, and manages thriving rental communities across major UK cities. Their focus is on creating exceptional homes, delivering outstanding resident experiences, and building vibrant communities where people feel proud to live. We are seeking an ambitious and customer-focused Assistant Building Manager to join our Birmingham team. This is an exciting opportunity for an experienced property professional to play a key role in the successful operation of a Build to Rent community, supporting resident satisfaction, operational excellence, team leadership, and commercial performance. Working closely with the Community Manager and Leasing Manager, you will help drive performance across the site, ensuring residents receive an industry-leading service while maintaining the highest operational standards. The Role As Assistant Building Manager, you will support the day-to-day management of the community and work collaboratively with the on-site team to achieve key objectives, including occupancy targets,...

General Manager Birmingham £55,000 - £60,000 plus 20% discretionary bonus Cobalt is working with a leading Build-to-Rent operator to appoint a General Manager for one of Birmingham's flagship residential developments. This is a high-profile opportunity for an experienced General Manager to take ownership of a landmark asset, leading onsite operations, resident experience and commercial performance. The successful General Manager will play a key role in providing stability and leadership during an important period of transition, while helping to shape the future direction of the wider portfolio. The organisation Our client is a well-established residential operator with a strong reputation for delivering high standards of service and resident experience across its portfolio. This role offers the opportunity to oversee a flagship Birmingham development and work closely with senior stakeholders, with exposure to wider business initiatives and portfolio strategy. The role As General Manager, you will have full operational responsibility for the development, ensuring exceptional service delivery, strong commercial performance and a positive resident experience. Key responsibilities will include: • Leading and developing a multidisciplinary onsite team of approximately six employees., • Overseeing day-to-day o...

We are currently recruiting on behalf of a well-established housing association for an experienced Community Engagement Officer to join their team on a temporary basis for an initial period of four months. This is a key role within the organisation, supporting customer engagement, tenant involvement, regulatory compliance, and continuous service improvement. The successful candidate will play an important part in ensuring tenants have a meaningful voice in shaping services and that the organisation can demonstrate strong evidence of customer-focused delivery. The role will suit an experienced housing, customer engagement, or resident involvement professional who can quickly build relationships, manage priorities, and make an immediate contribution. Key Responsibilities of a Community Engagement Officer: Lead and coordinate customer engagement activities, ensuring tenants have meaningful opportunities to influence and scrutinise services. Support tenant panels, scrutiny groups, and resident involvement activities to ensure customers can hold the organisation to account. Gather, analyse, and present customer feedback to support service improvements. Work with internal teams to collect evidence and information for regulatory reviews, audits, and self-assessments. Support compliance with consumer standards, tenant satisfaction measures, and customer-focused regulatory requirements. Produce clear and concise reports, performanc...

Assistant Resident Services Manager We're working with a leading residential property organisation to recruit an Assistant Resident Services Manager for one of its premium Build-to-Rent developments in Birmingham. This is an opportunity to join a business that places customer experience at the centre of everything it does while offering genuine career development within a growing sector. Working closely with the Senior Resident Services Manager, you'll help deliver an exceptional resident experience, support the onsite team and ensure the day-to-day operation of the building runs smoothly. The organisation You'll be joining a well-established organisation with an excellent reputation within the Build-to-Rent sector. The business is committed to creating welcoming communities, delivering high standards of service and investing in the development of its people. It also promotes an inclusive culture where diversity, wellbeing and sustainability are valued. The role As Assistant Resident Services Manager, you'll support the operational management of a busy residential development, ensuring residents receive a positive experience from move-in through to move-out. Working hours are on a rota of either 8:00am-5:00pm or 11:00am-8:00pm, with one Saturday in every two required. Responsibilities include: • Supporting the de...

Tenant Engagement Manager Join a well-established local authority in the West Midlands in a rewarding interim opportunity where you'll play a key role in shaping tenant engagement and ensuring resident voices influence service delivery. This Tenant Engagement Manager position offers a 6–12 month contract, leading an experienced team while driving forward resident engagement, consumer regulation compliance and service improvement across the housing service. You'll be joining a collaborative housing team at an exciting time, with the opportunity to lead on a high-profile engagement strategy, strengthen resident involvement, and support preparations around the Social Housing Consumer Standards. This is an excellent opportunity for an experienced housing professional looking to make an immediate impact within a large social housing provider. We'd love to hear from anyone with a background as a Tenant Engagement Manager, Resident Engagement Manager, Community Engagement Manager, Housing Team Manager, Customer Engagement Manager, or someone with extensive experience managing resident involvement within social housing. As the Tenant Engagement Manager, you will be: Managing a team of Tenant Engagement Officers and a Quality & Development Officer, providing day-to-day leadership, supervision and performance management Leading the delivery of resident engagement activities, including consultations, tenant and resident associatio...

Housing Officer Location: Dudley, West Midlands (Hybrid) Contract: Interim, 3-6 Months Hours: Full-Time, Monday to Friday Salary: 25.71 - 28.95 Sellick Partnership is partnering with a local authority in the West Midlands to recruit to an experienced Housing Management professional to join a well-established housing organisation on an interim basis for an initial 3-6 month period. This is a varied role focused on resident engagement, service improvement, customer satisfaction, stakeholder management and housing service delivery. You will play a key role in ensuring residents have a strong voice in shaping services while supporting the organisation's commitment to delivering excellent customer outcomes. Key Responsibilities of the Housing Officer includes: • Leading on tenancy related issues, • Meeting with residents and discussing local issues, • Representing the organisation at meetings and forums as an ambadassor, • Delivering resident engagement and tenant participation activities, • Build strong relationships with tenants, residents, community groups and partnership organisations, • Analysing resident feedback, • Coordinating customer forums, resident panels and consultation events, encouraging greater involvement and improving customer satisfaction, • Suppor...