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We’re delighted to offer an exciting opportunity for a highly capable Repairs Manager to join our Wates Property Services team, supporting our Responsive Maintenance contract in Barnsley. This is a pivotal role, leading the delivery of a truly customer-focused, safe, and efficient repairs service — including our 24/7, 365-day emergency response operation. At WPS, we proudly maintain over 500,000 social housing homes nationwide, making us one of the UK’s leading providers of planned and responsive maintenance services. Our continued growth and reputation are built on exceptional people, high standards, and a relentless commitment to improving the communities we serve. What You’ll Be Doing As our Repairs Manager, you’ll drive operational excellence across the contract, ensuring performance, quality, and customer satisfaction remain at the heart of everything we do. Your key responsibilities will include: • Overseeing service delivery, ensuring all works are scheduled, resourced, and completed in line with company standards, procedures, and SLAs., • Representing Wates at client and resident performance meetings, building strong working relationships and supporting continuous improvement., • Leading the responsive repairs operation to achieve consistent performance against contractual targets., • Monitoring and managing material costs while ensuring teams follow proper processes and financial controls., • Conducting regular quality inspections, analysing KPI performance, and reviewing customer satisfaction scores to drive service excellence., • Leading, coaching, and developing your team — ensuring optimal staffing levels, strong performance, and a positive team culture., • Carrying out audits and service testing to ensure compliance, safety, and continuous improvement. We’re seeking an experienced operational leader who can bring confidence, structure, and energy to this busy and fast-paced environment. You will have: • Proven experience managing teams within Repairs and Responsive Maintenance — ideally in the social housing sector., • Previous management experience overseeing multi-disciplinary operatives (up to 30)., • Strong communication and leadership skills, with the ability to motivate teams and navigate competing priorities., • A results-driven mindset with excellent problem-solving skills, the ability to multi-task, and the resilience to deliver against tight deadlines. Joining Wates means becoming part of a supportive, ambitious organisation that invests in its people and rewards performance: • Competitive salary with performance-related reviews, • Clear opportunities for growth, development, and progression, • Extensive corporate benefits including a Pension and Health & Wellness programme, • A wide range of learning and development opportunities to support your long-term career, • Industry-leading family leave benefits, including:, • 26 weeks fully paid maternity leave, • Up to 12 weeks fully paid paternity leave Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises: Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

This role would suit an experienced Nursing Home Manager who is passionate about delivering outstanding care within a smaller, resident‑focused service. As Nursing Home Manager, you will have full responsibility for the day‑to‑day management of the service, ensuring the delivery of high‑qual

A property maintenance company is seeking a Resident Liaison Officer in Barnsley.The role involves acting as the main contact for residents, ensuring effective communication and customer satisfaction.Ideal candidates will have at least 2 years of experience in a similar role, strong customer service

Resident Liaison Officer – Social Housing (Retrofit Decarbonisation) Barnsley Prosper Recruitment are working in partnership with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a large project in Barnsley. This is a permanent opportunity where you will play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities • Act as the primary liaison between residents, the Scheme Manager, and the client, • Build strong relationships with residents and address concerns professionally, • Monitor, manage, and resolve resident complaints effectively, • Work closely with the Site Project Manager to maintain clear communication on site, • Coordinate and deliver social value and community engagement events, • Collate and analyse customer satisfaction surveys, • Support conflict resolution and ensure minimal disruption to residents About You • Minimum 1 years' experience as a Resident Liaison Officer (or similar role), • Strong customer service and communication skills, • Confident dealing with residents in live environments, • Organised, proactive, and able to manage sensitive situations professionally, • Experience within property services or construction is essential

Resident Liaison Officer (RLO) Property Services Location: Barnsley Salary: £14.34 - £16 Start Date: ASAP Working Hours: Monday to Friday, 8:00am - 5:00pm About the Role We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a project in Barnsley. This is a temporary opportunity initially offering the chance to play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear communication on site Coordinate and deliver social value and community engagement events Collate and analyse customer satisfaction surveys Support conflict resolution and ensure minimal disruption to residents About You Minimum 2 years' experience as a Resident Liaison Officer (or similar role) Strong customer service and communication skills Confident dealing with residents in live environments Organised, proactive, and able to manage sensitive situations professionally Experience within property services or construction is highly desirable How to Apply If you're interested in this opportunity, please send your CV or contact Jess on (phone number removed) for more information. Key terms: Resident Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, Barnsley

I am currently recruiting for a driven and experienced Repairs Manager to join my client. This is an excellent opportunity for a strong operational leader to demonstrate their capability and secure a long-term position. You will be responsible for overseeing day-to-day responsive repairs across a portfolio of approximately 6,000 properties, managing a high-volume workload of around 2,200 jobs per year. Duties Manage day-to-day responsive repairs within a large social housing portfolio Lead multi-disciplinary trade teams including plumbers, joiners, electricians and other operatives Oversee and support a scheduling function consisting of 2 Schedulers and 1 Senior Scheduler Ensure KPIs, productivity targets and quality standards are consistently met Manage performance, compliance and health & safety standards Drive service improvements and maintain high levels of resident satisfaction Effectively manage a high-volume repairs environment Requirements Proven experience in a Repairs Manager role within social housing Strong experience managing responsive repairs and high volumes of work Experience leading multi-trade teams and scheduling functions Ability to manage performance, budgets and service delivery Excellent organisational and leadership skills SMSTS & Asbestos Awareness

The Role We are seeking an experienced Site Manager to lead external works and SHDF (Social Housing Decarbonisation Fund) retrofit projects across social housing stock within occupied properties. As a Site Manager you will be responsible for ensuring that all external and energy efficiency upgrades — including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements — are delivered safely, efficiently, and to the highest standards of energy performance and compliance across the Barnsley area. Working closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects throughout the Barnsley area Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS required) and CSCS Gold or Black Excellent leadership and communication skills – able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential)

Resident Lead Electrical Technician (Days Only No on Call).

Acting as the key link between residents, the project team and our client, you will ensure every resident receives an exceptional customer experience throughout the works programme. We are seeking a confident and customer focused Resident Liaison Officer to support the successful delivery of our soc

We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everyt.

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.Delivering essential infrastructure services for life, while being safety first, and client

Role OverviewWould you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?Otis is growing and is looking for a maintenance mechanic for one of our entities located one of Otis' resident engineer sites in London.

A client of ours are looking for a Resident Engineer for their National Grid 400kV substation project in Pembroke.

With a strong focus on community living, resident wellbeing and service excellence, the development benefits from on-site management, shared amenity spaces, and regular resident engagement activities — all designed to create a welcoming and connected environment. As part of our Resident Services T

Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem.

You’ll be part of the Resident Services Team, supporting the Senior Resident Services Associate in managing day-to-day operations across our award-winning Build to Rent development. What You Will Do• Provide first-class customer service to residents and visitors• Handle enquiries and support w

Is it time to start thinking of a change in career and do you have a passion for wanting to work for one of the leading manufacturers in their field? A global leading manufacturing company has a newly created opportunity for a Resident Engineer to join the team in the Solihull area and work their co

Resident Engineer - Materials Handling EquipmentLocation: Milton Keynes, BuckinghamshireSalary: £30,000 - £37,000 (40 Hours) or £36,000 - £42,500 (45 Hours)Hours: Monday to Friday (Days)Job Role:We are seeking a Resident Engineer to join a leading materials handling business, based full-time at

Let’s cut to the chase, what’s in it for you…Competitive basic salary and annual bonusCompany car, car allowance or travel allowanceSalary sacrifice car scheme available to all employeesUp to 33 days annual leave plus bank holidays increasing to up to 39 days with service2 Volunteering days pe

Job Title: Resident Liaison Officer Location: CambridgeStart Date: ASAPContract: 6 months (To be made permanent)Expenses: Overnight stay if requiredPay: £35,000 PlusHours: Monday to Friday 9 -5pm (Onsite) Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a

Morson Edge are working with a Tier 1 contractor who are seeking a Electrical Resident Engineer. Role - Electrical Resident Engineer Location - Davenport Rate - Open to discussions (inside IR35) - Must have SC in place.

About The Role The Harley Street Clinic, part of HCA Healthcare UK, is seeking a dedicated Resident Doctor in Oncology to join our Oncology Unit, delivering high-quality, patient-centred cancer care within one of London’s most respected private oncology services. While we are a Consultant Led Serv

Resident Liaison Officer - Social Housing Planned WorksBased in Nottingham and surrounding areasFull time, permanent£28-35k + packageWe are working with a leading main contractor to f

A private healthcare provider in England seeks a dedicated Resident Doctor in Oncology to join its team.

Job Description Resident Lead Electrical Technician (Days Only No on Call) Rotherham, S60 Permanent Salary: Up to £45k, Plus Benefits, Plus Parking Available NG Bailey Facilities Services are currently recruiting a Lead Multi Skilled (M&E) Maintenance Technician to be responsible for carrying

Acting as the key link between residents, the project team and our client, you will ensure every resident receives an exceptional customer experience throughout the works programme. You will maintain accurate records on our CRM system, support project administration, and build strong relationships w

As a Resident Services Assistant, you will play a vital role in upholding these values and putting students first. Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity fo

A top engineering consultancy in Greater London is seeking a skilled Resident Engineer to oversee mechanical building services during construction of a high-spec residential project.

A respected affordable housing charity in Central London seeks a Resident Engagement Manager to oversee resident engagement activities. This senior role offers autonomy and the opportunity to lead initiatives aimed at enhancing resident experience and communications. Candidates should have significa

Minimum 5 years of M&E work supervisory experience in healthcare / hospitality / residential / commercial and institutional projects. Registered as Resident Technical Officer (RTO) with BCA/IES/ACES will have added advantage.

Due to continued growth and a strong pipeline of secured works, we are looking to appoint an Assistant Site Manager / Resident Liaison Officer (ASM/RLO) to support delivery on site while acting as the key point of contact for residents throughout the works programme. Identify and support vulnerable

A supportive housing organization in Greater London is seeking a compassionate Housing & Support Officer to assist residents requiring housing-related support.

The successful candidate will lead a team, ensure effective resident engagement, manage communications around major initiatives, and act as an advisor to senior leadership.

This position requires a dedicated approach to ensuring the well-being of elderly residents within a supportive team environment.

Maintain a resident contact database to monitor engagement and identify residents requiring additional support. Implement resident engagement plans to maximise resident engagement. As a Resident Liaison Officer, you will be responsible for resident liaison, engagement and decanting to maximise the s

The role involves supporting residents during residential projects while ensuring safety and quality control. A family-run contractor in North West London is seeking a self-motivated Resident Liaison Officer.

A recruitment agency is seeking a Housing Repair Coordinator for a large Housing Association in West London.The ideal candidate should have experience in housing and repairs, with the ability to effectively oversee repair processes and provide excellent customer service.This position is office based

We are looking for an experienced and passionate Escalator Engineer to join our Resident Sites team, who will be responsible for servicing and maintaining our clients' escalators.

The successful candidate will oversee the resident liaison function across various social housing sites, ensuring effective customer engagement and supporting operational teams. A leading property maintenance firm in the UK is seeking a Senior Resident Liaison Officer to support planned maintenance

Key responsibilities include serving as the first point of contact, managing safety protocols, and ensuring high-quality service for residents.

A trusted property services provider is looking for an individual to manage the scheduling and administration of its reactive and planned repairs service.You will ensure excellent customer service, guarantee K.I targets are met, and engage in continuous improvement practices.The ideal candidate shou

We are seeking an experienced Resident Service Manager to manage a residential development within the Leatherhead area. Make sure residents and potential residents have a great experience from their first inquiry to moving in. What's in it for you as a Resident Service Manager?.

A leading housing provider is seeking a Customer Liaison Officer to join their team in Dartford.This full-time position offers a salary of up to £32,000 per annum, plus additional benefits like a company van and fuel card.The ideal candidate will deliver excellent service while working closely with

The role involves delivering high-quality aftercare service for residents, coordinating with subcontractors, and managing customer inquiries.