Trabajos retail operations manager en Reino Unido - Page 2

Our client has an exciting opportunity to join their retail organisation as a Restaurant Operations Manager. Main responsibilities: • Maintaining high standards of hygiene, cleanliness and food safety, • Ensuring all food is prepared in line with legislation and company standards, • Audits, EHO visits and dealing with action plans, • Profit and Loss accountability, • Coming up with new ideas to drive sales through th... ZIPC1_UKTJ

Summary £16.30 - £16.80 per hour | 40 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do • Motivate and support your team, learning from our Leadership and Company Principles, • Swiftly solve problems and delegate tasks, • Create an environment where your colleagues can succeed alongside you, • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager, • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly, • Give our customers the very best experience every time they visit your store What you'll need • Experience leading a team to achieve targets in a bustling, fast-paced environment, • The ability to effectively delegate tasks and motivate your team, • Patience and a friendly manner with the ability to keep calm in any situation, • Passion to thrive as a key part of the Store Team, • A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive • 30-35 days holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Pension scheme, • Long service awards, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Location: Knightsbridge 1, London, UK (Zone 1) Company Description: Metabolic is a hybrid digital therapeutics company addressing the global metabolic health crisis by combining innovative data science with compassionate, human-centric care. With a first-principles approach, we empower patients to achieve sustainable behavior change through an integration of advanced technology and personalized support. Having established a strong foundation in metabolic health, we are thrilled to offer specialized metabolic health services now operating from our London branch. I. Job Summary: We are seeking an experienced, strategic, and clinically strong Lead Pharmacist to lead pharmacy operations at our London facility. This role operates within a CQC-regulated private clinic environment. The pharmacy function supports on-site patient care under CQC medicines management frameworks, rather than as a GPhC-registered retail or dispensing pharmacy premises. The clinic serves on-site patients only and does not operate as a walk-in or NHS-facing service. As the clinical lead for pharmacy, you will ensure full regulatory compliance, the highest levels of patient safety, and clinical excellence in a technology-enabled clinic specialising in metabolic health, weight management, and endocrinology. II. Key Responsibilities: 1.Clinical Leadership & Compliance: • Regulatory Accountability: Act as the designated clinical lead for pharmacy services, ensuring safe management of medicines in line with CQC's Single Assessment Framework (Quality Statements), UK medicines legislation, and GPhC standards of professional conduct., • Clinical Validation: Perform expert clinical screening and validation of prescriptions, with a specific focus on GLP-1 receptor agonists, diabetes medications, and hormone replacement therapies., • Governance & Audit: Lead quality assurance and risk management initiatives, including preparation for CQC inspections and maintenance of robust SOPs aligned to modern regulatory expectations., • Controlled Drugs: Take ownership of medicines governance, including controlled drug management, storage, documentation, and incident reporting and significant event analysis in line with CQC duty of candour requirements., • Prescribing Governance: Support the Medical Director in oversight of prescribing governance, including prescribing audits, formulary management, and medicines optimisation across the clinical team. This includes reviewing and supporting safe prescribing by doctors and independent prescribers within the clinic., • The Lead Pharmacist holds sole authority for the final release and dispensing of all medications within the clinic. No medication, including but not limited to GLP-1 receptor agonists, controlled drugs, hormone replacement therapies, and any other specialist metabolic medications, may be dispensed or released to a patient without the physical presence, direct clinical oversight, and explicit approval of the Lead Pharmacist or a designated deputy pharmacist acting under a formally documented delegation protocol. 2.Team Management & Development: • Leadership: Lead, coach, and mentor a multidisciplinary pharmacy team, fostering a culture of clinical excellence and accountability., • Supervision: Manage staffing rotas, performance appraisals, and training plans, supporting all staff in maintaining their GPhC registration and CPD obligations. 3.Operational & Commercial Performance • Supply Chain: Oversee procurement, inventory management, and stock optimisation for specialist metabolic medications to ensure efficient and sustainable operations., • Strategic Partnerships: Build relationships with specialist referrers and private GP practices to support integrated metabolic care pathways., • Commercial Performance: Balance operational and financial performance within a patient-safety-first framework, including margin management and data-driven decision making on procurement and formulary choices. III. SOP Development & Pharmacy Application Support The Lead Pharmacist will partner with the Medical Director and Operations Manager to build and maintain a gold-standard pharmacy governance framework within CQC requirements and GPhC regulatory standards. 1.Audit & Policy Review: • Comprehensive Gap Analysis: Evaluate all existing medicines management SOPs (prescribing, storage, CDs, and waste) against UK legislation and CQC standards., • Clinical Protocol Validation: Review specialist protocols for GLP-1s, HRT, and diabetes medications to ensure clinical safety., • Risk & Safety Oversight: Audit incident reporting, Significant Event Analysis (SEA), and Duty of Candour processes for regulatory alignment. 2.SOP Development & Training: • Framework Design: Draft and implement a cohesive, version-controlled SOP library using accessible language for the multidisciplinary team., • Compliance Training: Establish a formal staff training and sign-off process to ensure procedural adherence., • Continuous Improvement: Embed a culture of regular review, ensuring documents evolve with clinical developments and regulatory changes. 3.Regulatory & Inspection Readiness: • GPhC-Aligned Design: Draft and implement a cohesive, version-controlled SOP library that meets GPhC registration and inspection criteria., • Operational Partnership: Provide direct support to the Operations Manager and NI to satisfy all CQC requirements, including the ongoing maintenance of the Statement of Purpose and mandatory regulatory filings., • Governance Integration: Maintain a live register of audits, policies, and regulatory correspondence to ensure "always-on" inspection readiness., • IV. Qualifications & Experience Essential Requirements: • GPhC Registration: Current registration with the General Pharmaceutical Council (GPhC) as a Pharmacist., • Experience: Minimum 5 years post-registration experience, with at least 2 years in a leadership role within private healthcare or a specialist clinic., • Education: Bachelor's degree or MPharm in Pharmacy., • Regulatory Knowledge: Deep understanding of CQC medicines management standards, CQC duty of candour obligations, and GPhC principles, Medicines Act 1968, Human Medicines Regulations 2012, Misuse of Drugs Act 1971, Misuse of Drugs Regulations 2001, UK GDPR Data Protection Act 2018, • Demonstrable financial awareness, including experience of procurement, margin management, or budget oversight within a clinical setting., • RTW: British National - no sponsorship is available Highly Desirable / Preferred • Prescribing Status: GPhC-registered Independent Prescriber (IP) with experience in metabolic health or weight management., • Clinical Specialism: Specialist interest in endocrinology, diabetes, or chronic disease pharmacotherapy., • Digital Health: Exposure to technology-enabled pharmacy systems and electronic prescribing platforms in a private healthcare setting. V. Skills & Attributes: • Excellent clinical judgement with a patient-safety-first mindset., • Strong ability to balance operational and financial performance without compromising clinical standards., • Highly organised and comfortable working in a fast-growing, innovative health-tech environment., • Collaborative and confident working alongside medical directors, specialist clinicians, and multidisciplinary teams., • Proactive approach to governance, audit, and continuous improvement. VI. Benefits • Remuneration: Competitive salary, • Annual Leave: 25 days annual leave, • Professional Fees: Full coverage of GPhC individual registration and renewal fees., • Development: Support for specialist training and professional development in metabolic medicine., • Bonus: Performance-related bonus scheme, reviewed annually, based on the achievement of agreed operational, governance, and service development objectives. Bonus payments are entirely discretionary, non-contractual, and will never be linked to prescribing volumes, medicines sales, or any clinical decision making. Full details of the scheme will be provided at offer stage.

Ward Manager Nuffield Health Highgate Hospital |Nursing Ward | Permanent | Full time 37.5 hours per week – flexibility required |Monday - Friday We’re here to help make Britain a healthier nation. As the largest Healthcare Charity in the UK, we give our nursing colleagues more time to care and get to know our patients. For you, this promises an exciting opportunity to help shape the highest standards in care inside an enviable working environment. We have a rare and exciting opportunity for a Ward Manager at our prestigious Highgate Hospital. You will be a confident clinical leader who is passionate about delivering safe, high-quality, patient-centered care within a fast-paced surgical environment. You will provide strong, visible leadership to ensure the efficient running of the Ward where you will oversee day-to-day operations, including staffing, patient flow, workforce planning, and the professional development of staff. The successful candidate will demonstrate robust clinical skills, strong communication, and the ability to lead, inspire, and develop a team. You will champion evidence-based practice, drive service improvements, and foster a positive culture focused on safety, learning, and continuous improvement. As a Ward Manager, you will: • Ensure effective day‑to‑day running of the ward, including patient flow and bed management, • Coordinate admissions, transfers, and discharges to maximise theatre utilisation, • Oversee patient assessments, care plans, risk management, and discharge planning, • Act as a clinical role model and support complex clinical decision‑making, • Lead, supervise, and motivate the multidisciplinary ward team, • be responsible for rota management, staffing levels, skill mix, and sickness absence, • Build and maintain strong working relationships with surgeons, anaesthetists, and consultants, • Identify opportunities to improve services, pathways, and patient outcomes Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. About Us Highgate Private Hospital opened in 1980 and provides first-class independent healthcare for the local community. Located in leafy North London near Hampstead Heath, our hospital is easily accessible from Central London and the surrounding areas. We can offer you a peaceful stay in a private en-suite room and fast access to a consultant. Our hospital takes pride in high standards of care and a friendly atmosphere. We welcome patients who have private medical insurance or choose to pay for their own treatment. Highgate Private Hospital also provides some specialist services to NHS patients. Our services and treatments Following a £15 million redevelopment and expansion programme, we offer a wide range of healthcare services. These include: · a private GP service · outpatient clinics · diagnostic imaging · physiotherapy · a pharmacy service · treatment or surgery in most branches of medicine We can care for you, from your initial appointment with a consultant and diagnostic tests, through to surgical treatment and rehabilitation. There are minimal waiting times for tests and treatment. Our expert team Highgate Private Hospital works with over 150 consultants and other specialists in London. Many of these healthcare professionals also work in the NHS and are leaders in their field. We employ more than 100 hospital staff, including highly experienced nurses. All of our nurses are registered with the Nursing and Midwifery Council. Our dedicated team make sure that you get the best possible care and treatment. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.

Barchester's marketing team has an exciting opportunity looking for a proactive and creative PR Executive to join the Brand Team. Working closely with the PR Manager, you'll play a key role in strengthening our reputation within local communities and supporting our care homes to drive commercial success. You'll be at the heart of our positive storytelling creating compelling PR content, supporting homes with media opportunities, and ensuring our brand shines across every channel. With strong communication skills, a keen eye for detail, and a passion for great customer service, you'll help us celebrate what makes Barchester exceptional. NEED TO DO: Develop and deliver PR stories that highlight the quality of our care services Create self-serve PR tools and guidance to help homes generate positive local coverage Manage media enquiries and coordinate filming opportunities Celebrate and amplify great press coverage across the business Maintain and optimise intranet content to support an intuitive user experience Promote care ratings, awards, business successes, brand initiatives, and our Charitable Foundation Leverage content that showcases what we want to be known for including our care services, Care & Life Enrichment framework, dining experience, and life enrichment Support PR activity for homes under construction or refurbishment Work with internal stakeholders to share content across multiple channels Collate and distribute daily press cuttings to key stakeholders Track and report on weekly and monthly coverage Maintain monthly trackers to keep Operations informed Analyse trends to identify successes and areas needing additional focus NEED TO HAVE: Strong written and verbal communication skills High attention to detail A customer-focused mindset Ability to work at pace and manage multiple priorities A passion for storytelling and brand reputation REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Store Manager Designate Store Manager Designate - South London - 39 Hours Who are we? At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions. What's the role? As a Store Manager Designate, you will report to the Area Manager, and you will be working in one of several stores within the local area. You will empower the teams you are working with to maximise sales and performance across all major KPI's. You will inspire your team, inject fun into the workplace and create a truly fantastic place to shop and work. A Designate role is a great way to experience working with different teams and different sized stores to develop your skills as a Store Manager. When recruiting for Store Manager Designates, we intend that you'll complete a few months in a Designate role but that you will eventually take responsibility for your own store. Your key responsibilities will include: • Overseeing all aspects of daily operations, from stock control to store standards., • Leading and inspiring your team to achieve sales targets and exceed KPIs., • Creating a positive and fun working environment for your colleagues., • Ensuring health and safety compliance across the store., • Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World. We'll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets. Who are we looking for? We're looking for someone with: • At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting., • A passion for retail and a proven track record of delivering excellent results., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Strong communication and leadership skills to engage and motivate your team., • A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety. Benefits We reward our Store Managers with a comprehensive package designed to support your well-being, including: • Annual bonus opportunities., • 28 days paid leave, rising to 33 days after 2 years (including bank holidays)., • A birthday day off to celebrate in style., • Life assurance worth 4x your annual salary., • A 4% company pension contribution., • Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. Click here to read our Values & Behaviours Click here for more details and other benefit We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!" Don't wait-apply now! We may close the vacancy early due to high interest.

International Corporate Tax Senior Manager Your new company is a top 10 international, multi-award-winning Chartered Accountancy firm based in London. The firm delivers a wide range of services to clients across audit, tax and legal, consulting, deal advisory, and digital transformation. It works with a diverse client base, including FTSE 350 companies, as well as organisations in financial services, energy, technology, and consumer markets. Operating globally with over 100 offices worldwide, your new office drives innovation, sustainability, and technology-led solutions, helping clients achieve responsible growth and long-term resilience. This firm is looking for an International Tax Senior Manager to join the team in London. Your role sits within the well-established tax team in the firm’s London office. You will advise multinational businesses and manage a diverse portfolio of UK-listed and global clients, delivering high-quality tax advisory services on projects such as international tax structuring, business reorganisations, expansion strategies, operating model redesign, and responding to global tax policy changes. Key responsibilities include: • Leading complex tax projects, • Managing client relationships, • Developing proposals and driving business development, • Coaching junior team members, • Collaborating with specialists across departments and overseas offices, • Contributing to team operations and performance Ideally, you will: • Hold a professional qualification (CTA, ACA, ACCA or equivalent), • Demonstrate proven ability to lead, coach, and manage teams and stakeholders, • Be skilled at managing multiple projects and client relationships simultaneously, • Have experience working with multinational businesses What You’ll Get in Return: • Flexible working, • 25 days holiday allowance with the option to buy an extra 10 days, • Volunteering days, • Mentoring, workshops, talks, and online learning opportunities for personal and professional growth, • Pension scheme, • Private medical insurance, • Lifestyle discounts (gym, retail, tech, etc.), • Car cash allowance, • In-office lunch allowance # 4758576

Barchester Healthcare is looking for a dynamic Brand Manager to join our Brand Team and play a pivotal role in shaping how we engage customers across the UK. Reporting to the Head of Brand Marketing, you'll develop and deliver a compelling brand proposition that drives engagement, strengthens our reputation, and supports commercial performance across our portfolio of care homes and hospitals. This is a role for someone who thrives on collaboration, understands what truly matters to customers, and can translate that into powerful messaging and tools that support our teams on the ground. NEED TO DO: Create and refine the key messages that matter most to our customers Build strategies to grow awareness of our homes and services Use demographic insight to tailor brand activity to our audiences Work with stakeholders to bring our Care & Life Enrichment Framework to life externally Stay ahead of industry trends to identify opportunities and risks Oversee the development of print and digital collateral that inspires confidence and drives enquiries Ensure all customer-facing materials reflect our brand guidelines and tone of voice Partner with the digital team to maintain a cohesive brand presence across all channels Lead the creation of event collateral and assets through our web-to-print system Develop self-serve tools and guidance that help homes drive engagement and enquiries Ensure a smooth, intuitive customer journey for teams using these tools Lead a team that delivers exceptional customer service and fast response times Gather feedback from homes to continually improve support and resources Oversee the full delivery of our flagship annual awards (Barchester Care Awards) Manage cross-functional teams to deliver a high-quality event on time and on budget Support the coordination of the in-person event for 450 attendees, plus live streaming to homes and hospitals Maintain regular communication with Operations throughout the process Analyse data to identify trends, opportunities, and areas for optimisation Report on performance and adjust strategies accordingly Oversee brand investment to ensure it delivers against our objectives Set clear objectives aligned to our brand strategy Foster a culture of continuous improvement, collaboration, and engagement with Operations NEED TO HAVE: A confident brand marketer with experience developing propositions and multi-channel messaging Strong stakeholder management and communication skills A strategic thinker who can translate insight into action Experience leading teams and managing multiple projects simultaneously A passion for delivering high-quality work that supports both customer experience and commercial goals REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

Kitchen Manager Trainee Programme - London \n\n We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. \n\n \n\n \n\n In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally. \n\n With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food. \n\n this is the programme \n\n At itsu, we are proud to develop our people and have many examples of leaders who have created their own career path and have successfully grown in our restaurants, operations, and our academy. 90% of our General Managers and 30% of our Academy team [head office] started working in our shops... you could be one of them! \n\n We have developed an exciting 10-week development leadership programme for supervisors, team leaders, or junior kitchen managers. You will be working closely with a General Manager in a training kitchen, before moving to your own itsu restaurant. The programme has a clear progression roadmap to ensure you develop a full suite of skills to become a successful kitchen manager- including shift essentials, business essentials, hospitality at itsu and leadership skills. \n\n You will join as a Team Leader on 15.05 [including hourly bonus], and after a successful 10- week programme, you will graduate as a Kitchen Manager on 35,000 per year. \n\n this is the role \n\n Our Kitchen Managers are the key to a successful shop operation. The Kitchen Managers support the General Manager by managing the kitchen and the team within the kitchen, and are accountable for People, Quality, Standards and Profitability within their shop. \n\n As a Kitchen Manager, you will manage the kitchen through constant MBWA (Managing By Walking Around) and your performance will be measured against the KPIs set for your store, alongside other key responsibilities. You will look after the training and development of your team through succession planning to ensure the shop structure is always stable and the individual team members potential is maximised. \n\n you put people at the heart of everything you do by displaying the 4 itsu qualities: \n\n I take pride [in what I do] \n\n I genuinely care [for people] \n\n I want to grow [myself & others] \n\n I build trust [around me] \n\n this is what we offer \n\n\n\t • Your breaks are paid, and your beautiful healthy lunch is on us every day!\n\t, • Invite your family and friends over for a meal with a 50% discount in every itsu shop.\n\t, • Enjoy 28 days of paid holidays\n\t, • We will pay for when you are unwell and can't work with our income & critical protection.\n\t, • We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First aid.\n\t, • If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!\n\t, • At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events.\n\n\n Just like you, we are very passionate about sustainability, please check our sustainability milestones here: https://www.itsu.com/sustainability-sourcing/sustainability-milestones/

Internal Audit Manager - AVP - London-based Corporate and Retail Bank is looking for a strong junior auditor Internal Audit - Assistant Vice PresidentLocation - LondonInternal AuditAbout the roleInternal Audit Department as a third line of defence (3LoD) is responsible for providing an independent, objective assurance and advisory service to add value and improve the Bank’s operations. As an Internal Audit Assistant Vice President, you will be supporting with undertaking audits, reviews and investigations in accordance with the Internal Audit Methodology. As part of the role's responsibilities, you will be performing a variety of tasks across the planning, fieldwork and reporting phases of audits, validating the closure of management action plans, performing risk assessments and supporting the team on any other tasks as needed. This is a full-time permanent position.Key Responsibilities • Support with performing audit assignments in various areas (e.g. Retail Banking, Corporate Banking, Financial Markets, Credit, Technology) in accordance with relevant policies, procedures, quality standards and regulatory requirements. This will include a variety of tasks across the planning, fieldwork and reporting phases of an audit. Audit work may include supporting special reviews, investigations and ad-hoc tasks., • Participate in the ongoing assessment of the control environment through continuous monitoring and assist the team in conducting risk assessments and contributing to the annual audit plan., • Complete audit work papers in a timely manner in accordance with the department’s standards and assist with finalising the audit report., • Validate closure of management action plans, • Assist the department in carrying out any other relevant workRequirements, • Bachelor’s degree in Finance, Accounting, Business or Economics, • Professional qualifications/certifications (CPA, ACA, ACCA, CIA or similar) are preferred., • Solid experience of working in Internal Audit or Assurance reviews in Banking, • Experience in Credit and/or Technology (including Cybersecurity and Information Security) related risks and controls would be an advantage., • Proven abilities in taking responsibility for executing high-quality deliverables according to defined timelines, • Knowledge of Retail and Corporate Banking products and services, and associated risks and controls, • Understanding of key regulatory requirements and industry developments that affect the risk profile of the businesses/functions within a bank, • Good organisational skills and the ability to work proactively and within deadlines, • Commercially aware, • Good analytical skills, • Attention to detail, • Excellent communication skills, • Team player who is able to build relationships with stakeholders Learning and DevelopmentWe strive to offer you a continuous learning environment and we will invest in your development. We provide personalised and varied learning tools to support your growth and career through: • Access to the best-in-class qualifications from leading professional bodies, such as the Professional Bankers Certificate and Green & Sustainable Finance Certificate from the Chartered Banker Institute, • 24/7 on-demand access to over 600 e-tutorials to build and refresh core and advanced banking knowledge, • Regular pan-bank stay-connected sessions to keep in touch with what is going on across the bank and build your network, • Exploring your unique and collective strengths and development areas to become the best version of yourself using the globally renowned Insights personality profile, • Developing our People Managers to help coach and guide you towards success, through our 9-month People Manager Development Programme, • Encouraging a “growth” personal mindset and promoting continuous professional development (CPD) through annual events such as Learning at Work Week, • Embracing change in a fast-moving industry and encouraging a forward-looking perspective on career development to “future-proof” your career, • Promoting cross-cultural intelligence and to seek out diverse and inclusive perspectives on challenges faced and their solutionsBenefitsWe provide an attractive and comprehensive benefits package, offering flexibility that can enable you to select the benefits that suit your needs, including:Private HealthcarePensionEmployee Assistance ProgrammeComplimentary LunchCycle to work schemeRetail Discounts # 4776930

FINANCE MANAGER - FAST GROWING FMCG BRAND - £60-70K + BENEFITS Your new companyI’m partnering with a growing FMCG business that is expanding into new markets and strengthening its finance function to support that growth. They’re now looking to appoint a Finance Manager to take ownership of the day-to-day finance operations and play a key role in ensuring robust, scalable financial reporting as the business evolves.This is a hands-on role with end-to-end responsibility for management and financial reporting, supporting forecasting, variance analysis and performance tracking across multiple regions. You’ll sit at the centre of the business, ensuring financial insight underpins both operational and strategic decision-making. Your New Role Reporting into the Financial Controller, your responsibilities will include: • Preparing monthly management accounts and board-level reporting, including detailed variance analysis, • Ownership of month-end close, ensuring accurate and timely reporting, • Producing P&L, balance sheet and cash flow reporting, • Business partnering with non-finance stakeholders to support performance and decision-making, • Supporting budgeting and forecasting cycles, • Mentoring junior team members and liaising with an outsourced finance function, • Driving process improvements to enhance efficiency and scalability, • Delivering ad-hoc analysis and reporting to support commercial and strategic initiatives, • Playing an active role in supporting the ongoing growth of the business What you’ll need to succeed • ACA / ACCA / CIMA qualified, • FMCG, retail or consumer goods experience is essential, • A confident communicator with a commercial mindset, • Strong Excel skills and comfort working with ERP systems, • A proactive, hands-on approach and the ability to operate confidently in a growing environment What you’ll get in returnThis is more than a traditional finance role. You’ll be joining a collaborative, values-led business where your input genuinely matters. Expect flexible working, a supportive team culture, and real opportunities to grow as the business scales.Package: £60,000-£70,000 + benefits. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4685964

Finance Manager job for a retail company in Watford paying £45,000-£50,000 Your new company A globally recognised and highly respected organisation within the retail sector is seeking a Finance Manager to join their established finance team. With a global presence and a reputation built on innovation, premium product quality and customer service excellence, this business continues to experience strong growth across both retail and commercial markets. Due to continued expansion, they are now looking to appoint a commercially minded and technically strong Finance Manager to support financial operations at their Watford site. Your new role You will take ownership of financial reporting for designated regions, ensuring accuracy, compliance and meaningful performance insights. Key responsibilities will include: Producing monthly management accounts, including P&L, balance sheet and KPI reporting • Managing sales ledger, purchase ledger and nominal ledger activities, • Preparing month-end journals, accruals and prepayments, • Completing and reviewing balance sheet reconciliations, identifying and resolving discrepancies, • Analysing financial performance and presenting findings to senior leadership and board level, • Supporting budgeting processes and periodic reforecasting, • Ensuring compliance with HMRC and relevant regulatory requirements, • Assisting with the year-end audit and liaising with external auditors, • Monitoring cash flow and managing intercompany transactions, • Producing weekly and ad-hoc reports for key stakeholders, • Working closely with wider finance teams to deliver accurate and timely reporting, • Driving process improvements, cost-saving initiatives and efficiencies across finance What you'll need to succeed To be successful in this role, you will: • Have proven experience in a similar Finance Manager / Management Accountant position, • Possess strong technical accounting knowledge across financial and management accounting, • Be an effective communicator with the ability to present financial information clearly, • Demonstrate a proactive approach with strong attention to detail, • Be confident working with large data sets and deadlines, • Have strong systems skills, including advanced Excel; SAP experience is advantageous, • Have prior experience in a fast-paced commercial or retail environment What you'll get in return You'll be paid £45,000-£50,000 in a fully office based role. You'll be working for an industry leading company with parking on site and excellent career progression opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4796197

We are on the hunt for a Maintenance Manager to help keep our restaurants safe, sharp, and running smoothly, so our teams can focus on delivering the bold Popeyes experience our guests know and love. \n\n As our Maintenance Manager, you will play a key role in supporting maintenance operations across our growing restaurant estate. You’ll work closely with the Head of Maintenance, Operations teams and external contractors to manage planned and reactive maintenance, support refurbishments, and drive continuous improvement across the estate. \n\n We are hiring a Head of Maintenance and a Maintenance Manager currently into Popeyes \n\n If you’re an experienced maintenance or facilities professional with a hands-on approach, strong contractor management skills, and a passion for keeping sites running smoothly in a fast-paced, multi-site environment, we’d love to hear from you. \n\n What you’ll do here: \n\n • Coordinate planned preventative maintenance and reactive maintenance across the restaurant estate, using Access Maintain/Pronott \n• Ensure restaurants are maintained to company, safety, compliance and brand standards \n• Support rapid responses to maintenance issues, helping to minimise operational disruption and equipment downtime \n• Carry out regular site visits and audits to identify maintenance risks and improvement opportunities \n• Manage relationships with contractors and service providers, including attendance, quotations, work completion and SLA performance \n• Support statutory maintenance and health & safety compliance, ensuring records, certifications and documentation are accurate and up to date \n• Identify commercial efficiencies, support supplier tendering and negotiations, and help manage maintenance budgets \n• Support site refurbishment programmes, working closely with Operations to maximise budget utilisation \n• Maintain maintenance systems, trackers and reporting tools, monitoring KPIs and recurring issues \n\n What we’re looking for: \n\n • Experience in a maintenance or facilities management role within a multi-site hospitality, retail, leisure or similar fast-paced environment \n• Experience coordinating contractors, reactive maintenance activity and planned preventative maintenance \n• Good understanding of building maintenance, commercial kitchen equipment and UK maintenance compliance requirements \n• Experience using maintenance management systems and reporting tools \n• Strong communication and stakeholder management skills \n• Commercial awareness with a good cost-control mindset \n• Relevant facilities management or maintenance qualifications would be a bonus \n\n Who you’ll be: \n\n • Organised and proactive \n• Practical and hands-on \n• A confident problem solver \n• Calm under pressure \n• Comfortable managing multiple priorities \n• A strong communicator \n• Solutions-focused and commercially aware \n• Confident working independently and collaboratively with internal teams and external partners \n\n Inclusivity and respect are at the heart of all we do. Popeyes is a place where everyone can be their true self, and everyone belongs. That’s why we assess each application on the ability to do the job and nothing else.

Deputy Manager Join Our Team as Deputy Manager - Friern Barnet - 39 hours Who are we? We're more than just a pet store, we're a one-stop destination for everything pets need and pet lovers love. From toys and treats to groom rooms and veterinary care, our community-focused Pet Care Centres bring together passionate teams and devoted customers across the UK. We believe in creating a welcoming, supportive space where pets are family, and where our people thrive. What's the role? We're looking for a passionate and proactive Deputy Manager to join the leadership team at our Friern Barnet Pet Care Centre. This role is about more than just supporting day-to-day operations it's about leading by example, inspiring your team, and delivering an exceptional experience for both pets and their people. As Deputy Manager, you'll work closely with the Store Manager and take shared responsibility for the pet care centre's performance, team development, and customer engagement. You'll step up to lead when the Store Manager is away and play a key part in shaping a welcoming, knowledgeable, and pet-loving environment. No two days will be the same and that's just how we like it! What you'll be doing: Leading from the front setting the tone, inspiring your team, and driving performance every step of the way. Managing store operations, from stock control and merchandising to operational excellence and compliance. Creating a culture of fun, inclusivity, and collaboration where everyone feels welcome and supported. Delivering a best-in-class customer experience, tailored advice, expert support, and genuine care for every visitor .....and their pets! Living and breathing our values to help us become the Best Pet Care Business in the World. What's in it for you? We'll set you up for success with industry leading training, a comprehensive 6-month onboarding programme, and continuous development to help you thrive, in pet care, customer service, team leadership, and beyond. You'll also enjoy generous colleague discounts, career progression opportunities, and the chance to make a real impact in your community. Who are we looking for? You don't need to know everything about pets .... yet, we'll teach you that. But you do need to bring: • Have experience of running a team in a busy retail, hospitality or customer-focused environment as a manager / supervisor, • Worked with KPI'S and driven team performance, • A passion for people, coaching, developing, and motivating those around you to do their best., • A love for delivering great results and an eye for operational excellence., • Strong communication and organisational skills, you keep calm, even on the busiest days., • Flexibility to work a 7-day rota including weekends and bank holidays. Whether you're a seasoned retail leader or ready to take that next step in your career, if you care about people, pets, and creating brilliant experiences, we'd love to meet you! We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you

Credit Control Manager - Drive AR Performance in a Global Beauty Brand Your new company A fast-growing international group in the Beauty and Skin Care industry, home to multiple brands and operating across global retail, distribution and e-commerce channels.With rapid expansion, increasing customer complexity and exposure to major international accounts, our Group Credit Control function plays a vital role in protecting cash flow and managing credit risk. As the business continues to scale, they are looking for an experienced and hands-on Credit Control Manager / Senior Credit Controller to join our team and strengthen our global finance operations. Your new role • Manage end-to-end Credit Control activities for assigned entities., • Handle daily payment allocation and cash application, • Chase overdue balances and follow up with customers, • Manage offsets, reconciliations and chargebacks, • Lead dispute resolution and communication with key accounts, • Prepare and maintain DSO, ageing and AR exposure reports, • Standardise and automate AR reporting across entities, • Monitor overdue balances and risk positions, • Support AR consolidation for the US, Italy and Spain, • Participate in weekly and bi-weekly AR review meetings, • Implement process improvements, automation and simplification, • Set up and manage automated payment reminders, • Act as the main Credit Control contact for major customers, including Amazon, • Collaborate closely with Finance, Sales and local Credit Control teams, • Challenge commercial decisions that increase credit risk, • Support decisions on credit limits, payment terms and credit insurance, • Work confidently across multiple ERP systems (Business Central, IBM-based systems, NetSuite) What you'll need to succeed • 5+ years’ Credit Control experience, ideally at senior level, • Industry knowledge either in FMCG or Retail, • Strong operational receivables background, • Solid reporting and data analysis skills, • Experience assessing credit risk, • Good understanding of credit insurance and policy management, • High proficiency in Excel (advanced formulas, pivot tables), • Experience working with large/global customers (Amazon highly desirable), • Ability to thrive in a fast-growing, multi-entity environment What you'll get in return • A key role in a high-growth global business, • Exposure to international stakeholders and major retailers, • Opportunity to drive real process improvements and automation, • A collaborative, fast-paced and entrepreneurial environment, • The chance to shape and strengthen a growing Group Credit Control function What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4732168

Store Manager Store Manager - Ruislip - 39 Hours Who are we? At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions. What's the role? We're looking for a Store Manager to lead our team in Ruislip. Reporting directly to the Area Manager, you'll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers. Your key responsibilities will include: • Overseeing all aspects of daily operations, from stock control to store standards., • Leading and inspiring your team to achieve sales targets and exceed KPIs., • Creating a positive and fun working environment for your colleagues., • Ensuring health and safety compliance across the store., • Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World. We'll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets. Who are we looking for? We're looking for someone with: • At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting., • A passion for retail and a proven track record of delivering excellent results., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Strong communication and leadership skills to engage and motivate your team., • A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety. Benefits We reward our Store Managers with a comprehensive package designed to support your well-being, including: • Annual bonus opportunities., • 28 days paid leave, rising to 33 days after 2 years (including bank holidays)., • A birthday day off to celebrate in style., • Life assurance worth 4x your annual salary., • A 4% company pension contribution., • Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. Click here to read our Values & Behaviours Click here for more details and other benefit We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!" Don't wait-apply now! We may close the vacancy early due to high interest.

About TRINCOS TRINCOS is an e-commerce and enterprise procurement platform focused on IT hardware, electronics, and infrastructure products. The company supports customers with technology sourcing across categories such as laptops, desktops, routers, accessories, enterprise servers, networking equipment, storage systems, data center hardware, and business IT devices. TRINCOS also supports urgent procurement, bulk hardware sourcing, custom enterprise quotes, and project-based infrastructure deployment. We are looking for a commercially driven Procurement Manager to lead the sourcing, purchasing, pricing support, and supplier strategy for hardware and software products sold through the TRINCOS e-commerce platform. Role Overview The Procurement Manager will be responsible for identifying, sourcing, negotiating, and managing the supply of IT hardware, electronics, software products, and related technology solutions for resale on TRINCOS.com. This is a strategic and hands-on role. The successful candidate will not only manage day-to-day purchasing but also make commercial decisions that directly influence product availability, pricing competitiveness, margin performance, stock planning, supplier relationships, and category growth. The role requires strong market knowledge, vendor management experience, commercial judgment, and the ability to build a reliable procurement operation that supports both online retail sales and enterprise procurement requirements. Key Responsibilities 1. Product Sourcing & Procurement Identify and procure hardware, software, electronics, and IT infrastructure products suitable for sale on the TRINCOS e-commerce platform. Source products across categories including laptops, desktops, monitors, networking equipment, servers, storage, printers, peripherals, accessories, operating systems, software licenses, and enterprise IT hardware. Build a strong supplier base covering distributors, manufacturers, wholesalers, resellers, and authorized channel partners. Source products for standard online listings as well as custom enterprise, bulk, and urgent procurement requirements. Ensure all products sourced are genuine, high-quality, commercially viable, and aligned with customer demand. Track market availability, product lifecycle changes, end-of-life notices, replacement models, and new product launches. 1. Supplier & Vendor Management Develop and maintain relationships with local and international suppliers, distributors, OEMs, and software vendors. Negotiate pricing, payment terms, credit limits, lead times, warranty terms, return policies, and volume discounts. Evaluate supplier performance based on price competitiveness, availability, delivery speed, reliability, warranty support, and responsiveness. Establish preferred supplier agreements where commercially beneficial. Maintain supplier records, pricing files, product catalogs, warranty details, and procurement documentation. Resolve supplier-related issues including delayed shipments, incorrect SKUs, pricing disputes, damaged goods, and warranty claims. 1. Commercial & Strategic Decision-Making Make strategic buying decisions based on demand, margin, stock movement, pricing trends, and market opportunities. Recommend which products should be listed, promoted, bundled, discontinued, or prioritized for procurement. Work closely with leadership to define procurement strategy for key categories. Identify high-margin, fast-moving, and strategically important product lines. Support pricing strategy by providing accurate cost data, market insights, supplier pricing, and competitor benchmarks. Balance stock availability with working capital efficiency to avoid overstocking, dead stock, and missed sales opportunities. Support expansion into new product categories, software solutions, and enterprise IT offerings. 1. E-Commerce Product Availability & Catalog Support Ensure the e-commerce platform has accurate, competitive, and available products for sale. Work with the e-commerce, content, and operations teams to provide product information, specifications, images, part numbers, warranty terms, stock status, and pricing inputs. Ensure product listings reflect correct SKUs, manufacturer part numbers, compatibility details, and technical specifications. Support creation of product bundles, category collections, and promotional offers. Monitor product availability and coordinate with suppliers to update stock and lead-time information. Identify gaps in the online catalog and recommend new products to improve customer choice and conversion. 1. Cost Control, Pricing & Margin Management Negotiate the best possible purchase prices while maintaining product quality and supplier reliability. Analyze landed costs, shipping costs, taxes, duties, currency impact, platform fees, and warranty costs. Support selling price decisions by calculating procurement cost, target margin, market price, and competitor pricing. Maintain healthy gross margins across product categories. Identify opportunities for cost reduction through supplier consolidation, volume purchasing, alternative sourcing, and improved payment terms. Provide regular reports on procurement savings, supplier pricing trends, margin risks, and cost improvement opportunities. 1. Bulk Procurement & Enterprise Requirements Support enterprise customers requiring bulk procurement, custom quotes, urgent hardware sourcing, or infrastructure deployment support. TRINCOS positions itself around enterprise-scale procurement, urgent IT hardware sourcing, bulk purchasing, custom infrastructure quotes, and project deployment procurement, so this role must be able to support both online store inventory and B2B customer requirements. Prepare sourcing plans for large-volume requirements. Validate availability, pricing, lead times, warranty terms, and delivery feasibility for bulk orders. Coordinate with sales and operations teams to produce accurate procurement inputs for enterprise quotes. Support phased procurement planning for multi-site rollouts, infrastructure upgrades, and customer-specific projects. Identify suppliers capable of handling urgent, high-volume, or specialized IT requirements. 1. Inventory Planning & Demand Forecasting Work with sales, e-commerce, and operations teams to forecast product demand. Monitor fast-moving, slow-moving, and seasonal product trends. Recommend minimum stock levels for key products. Plan procurement cycles to ensure availability of high-demand products. Reduce stockouts, delayed fulfillment, and lost sales caused by supplier gaps. Identify dead stock risks and recommend clearance, bundling, promotional, or liquidation strategies. Support stock planning for promotional campaigns, peak sales periods, and enterprise projects. 1. Software Procurement & Licensing Source software products suitable for e-commerce and business customers, including operating systems, productivity software, security software, backup software, and licensing solutions. Work with authorized software distributors and vendors to ensure proper licensing compliance. Understand licensing models such as perpetual licenses, subscriptions, OEM licensing, volume licensing, cloud subscriptions, and enterprise agreements. Ensure software products sold on the platform comply with vendor rules, regional restrictions, and activation requirements. Provide accurate licensing information to sales, customer support, and e-commerce teams.

Product Manager • London | Hybrid + Multi-Site Travel, • £45,000 Neg + Company Car + Excellent Benefits We’re partnering with a major multi-site consumer services business to appoint a Product Manager focused on improving technology, customer experience and operational performance across a national estate. You’ll be responsible for identifying opportunities to improve how technology supports both internal teams and customers - from digital journeys and operational tooling through to AI-enabled solutions and continuous improvement initiatives. The business operates in fast-paced, multi-site environment where customer experience, operational efficiency and offering best-in-class solutions are all business-critical. This is not a desk-based product role. You’ll spend significant time in operational environments, speaking with stakeholders, identifying pain points, testing new ideas and helping turn innovation into scalable, commercially valuable solutions. What you’ll be doing • Building strong relationships with stakeholders through regular site visits and proactive technology reviews, • Identifying opportunities to improve customer journeys, operational efficiency and technology experiences, • Researching emerging technology trends and AI-enabled tools, assessing practical use cases across the business, • Running pilots and proof-of-concepts within live operational environments, • Measuring impact, gathering feedback and supporting the rollout of successful solutions, • Working closely with operational teams and external technology partners to deliver practical, high-impact outcomes, • Management and prioritisation of product roadmaps and improvement initiatives, • Representing the business at industry and technology events, bringing new ideas and insight back into the organisation What we’re looking for • We’re looking for someone naturally curious about emerging technologies, commercially aware and practical in their approach., • You may have recently started your journey in Product or Digital Product Management, or perhaps developed product, roadmap and delivery skills within an operational, technology or customer-focused role., • You will ideally have owned product roadmap and managed and prioritised activities, balancing business needs, operational priorities and potential value/ROI., • Experience supporting or driving product initiatives to delivery - pilots, rollouts or continuous improvement activity within operational or customer-facing environments., • Able to assess opportunities, challenge ideas and focus on solutions that are practical, scalable and commercially valuable., • We’re particularly interested in people who have worked in fast-paced, customer-focused or multi-site environments such as retail, consumer services, hospitality, leisure, transport or similar sectors., • Most importantly, we’re looking for someone proactive, confident communicating with different audiences and happy spending time in operational environments understanding challenges first-hand. Why join? • You’ll have genuine ownership, visibility and influence, with the freedom to explore new ideas, challenge existing ways of working and help deliver meaningful operational and customer impact at scale., • This is an opportunity to help shape how a large, customer-focused organisation evolves its use of technology across frontline operations. Apply now for immediate cv review - recruiter interviews scheduled next week Kinetech are acting as the recruiter for this hire. For information on how we store your data, please see our website.

Head of Technical East London Food Manufacturing £90,000 - £95,000 + £7k Car Allowance + Private Healthcare This is a rare opportunity to lead technical at one of the UK’s largest and most complex food manufacturing operations. A flagship site. High profile. High expectation. And a genuine platform into a future group-level role. The site employs over 1,000 people and supplies a broad portfolio of complex products across both retail and foodservice channels. From a food safety perspective, the site is in a strong position. The challenge now is around consistency, standards and driving technical performance to the next level. There is a clear strategy already in place. What’s needed is someone capable of executing it - building alignment across the operation, strengthening the culture and ensuring technical standards are consistently delivered throughout the site. As the lead technical contact for customers, you’ll play a key role in managing relationships, building credibility and navigating difficult conversations when required. This is not a role for someone who simply says “yes” to everything. The business needs a strong, commercially aware technical leader who can challenge constructively and make balanced decisions. Reporting into group with a dotted line into site leadership, you’ll take ownership of the technical function, including budget responsibility and leadership of a team of 25+. A Technical Manager sits beneath you, meaning much of your time will naturally be customer and strategy focused. That said, visibility on the factory floor is essential. The business wants a leader who is present, approachable and engaged with the operation - someone who supports, develops and elevates the people around them. What’s in it for you? This is the kind of role that genuinely changes the trajectory of your career. Successfully delivering at this site will place you firmly on the radar for future progression within the wider group. The exposure, scale and complexity of the operation will give you the opportunity to operate at a very senior level, with a clear pathway toward group leadership in the future. Background It is essential that you have experience within chilled, high-care or high-risk food manufacturing, ideally gained in a large, fast-paced and complex operation. You’ll already be operating at Senior Technical Manager or Head of Technical level and be able to demonstrate success in leading teams, managing customer relationships and driving standards within demanding manufacturing environments. Equally important is your leadership style. The business is looking for someone grounded, credible and people-focused - a leader who can build trust across the site while still holding high standards and driving performance. Interested in finding out more? Apply below for a confidential conversation. There may be flexibility for the right individual.

SAP Product Manager | S/4HANA Transformation | Retail | Contract | London Hybrid | £800 Per Day We are supporting a large enterprise retail organisation currently delivering a major SAP ECC → S/4HANA transformation programme and are looking for several experienced SAP Product Managers to join the programme team. These roles will sit across key retail and supply chain workstreams including SD, MM, OTC, P2P and wider operational SAP functions. The successful candidates will play a key role in supporting ongoing ECC operations while helping shape and deliver the transition to S/4HANA. This is a hands-on transformation environment requiring individuals who can work across business and technology teams, support delivery activities and help drive operational improvements across the programme. Key Responsibilities • Support SAP ECC Retail and S/4HANA transformation activities across retail and supply chain functions, • Gather and document business requirements, user stories and functional specifications, • Work closely with stakeholders, delivery teams and third-party partners, • Support SIT/UAT testing, defect management and release activities, • Manage backlog activities, sprint planning and prioritisation, • Support process improvements, system enhancements and change requests, • Assist with data migration, validation and reconciliation activities, • Act as the bridge between business users and technical SAP teams Key Experience • Previous SAP ECC and/or S/4HANA transformation experience, • Experience across SAP SD, MM, OTC, P2P, Supply Chain or Retail processes, • Strong stakeholder management and workshop facilitation skills, • Experience working within Agile delivery environments, • Strong experience across testing, requirements gathering and functional delivery, • Retail, FMCG or enterprise operational environment experience preferred, • Product Owner, Product Manager, SAP Functional Consultant or Delivery Lead background considered Contract Details • 12 Month Contract, • £800 Per Day, • Inside IR35, • Hybrid Working – 3 Days Per Week In London, • Long-term programme with strong extension potential SAP Product Manager | S/4HANA Transformation | Retail | Contract | London Hybrid | £800 Per Day

Senior Supply Chain Manager | Health & Wellness Brand | London / Hybrid Harmonic are proud to be partnering with a fast-growing wellness brand that has built an exceptional reputation through high-quality, effective products and a loyal customer base. In a market often driven by short-term trends, they’ve stood out by focusing on product integrity, strong repeat purchase, and building long-term trust with their community through product lines which are additive free and scientifically proven. Following significant success in the UK, the business is now entering an important stage of scale. With growing retail partnerships, strong momentum across social and TikTok, and plans to launch into the EU/Middle East, they’re focused on creating the operational foundations needed to support long-term expansion. Taking full ownership of the end-to-end supply chain and operations function, the Senior Supply Chain Manager will be central to ensuring the business can scale without losing quality, speed, or customer experience. The successful candidate will lead the function from supplier and manufacturer relationships through to inventory planning, fulfilment, logistics, and customer operations. Working closely with senior leadership, they’ll play a key role in shaping product launches, managing and optimising 3PL partnerships, and building the systems, processes, and resilience needed for international growth. It’s a high-impact role for someone who thrives in fast-growth environments and wants to help shape a genuinely exciting consumer brand as it moves from strong momentum into long-term market leadership. Key Responsibilities • Own and lead the end-to-end operational function of the business including supply chain management, logistics, fulfilment and customer service, • Develop and implement scalable operational strategies to support growth, • Manage supplier and manufacturing relationships, ensuring quality, cost efficiency, and reliability, • Drive improvements in COGS through supplier negotiation, production efficiencies, and smarter inventory management, • Work closely with commercial and finance teams to support profitability by improving operational efficiency and protecting margins, • Monitor operational performance against key business metrics including customer acquisition cost (CAC), customer retention, and churn, ensuring operations supports sustainable growth, • Manage and optimise 3PL relationships to support increasing demand across DTC and retail channels, • Identify risks and inefficiencies, proactively implementing solutions, • Ensure compliance with relevant regulations and industry standards What our client would like to see (essential) • Proven experience in an Operations, Supply Chain or Logistics role within a beauty, FMCG, food, drink or consumer brand, • Strong understanding of supply chain, manufacturing, and logistics in a product-led business, • Experience scaling operations in a fast-growth environment, • Strong commercial awareness and financial acumen, • Strong understanding of and experience with Excel, • Excellent organisational and problem-solving skills, • Confident stakeholder management, including suppliers and senior leadership What we would like to see (non-essential) • Experience working in a founder-led or entrepreneurial business, • Exposure to international supply chains or global expansion, • Experience with a DTC, subscription-based brand, • Experience implementing or upgrading operational systems (ERP, inventory tools, etc.), • Experience with Xero and/or other accounting systems would be a benefit, • Passion for beauty, wellness, or consumer brands Salary: £55,000 to £65,000 Hybrid working: 3 days per week in the London office At Harmonic, we are committed to building inclusive and equitable workplaces. We actively encourage applications from candidates of all backgrounds and ensure every application is considered fairly and thoughtfully, regardless of race, religion, gender expression, disability, or sexual orientation.

A leading professional services firm is expanding its buy and sell-side M&A Transactions and Deal Services team in London , supporting clients across the full transaction lifecycle, from due diligence through to post-deal value creation and transformation. This is an opportunity to join a high-growth team working with corporates, private equity and institutional investors on transactions ranging from mid-market deals to £bn+ mergers. The Role You will play a key role in delivering complex M&A transaction and transformation projects, including: • Leading workstreams across transactions and transformation engagements, • Supporting commercial, operational and financial due diligence (buy-side and sell-side), • Delivering integration, carve-out and synergy assessment programmes, • Designing and implementing value creation and operational improvement initiatives, • Working closely with senior stakeholders to solve complex strategic and operational challenges Key Responsibilities • Own delivery of workstreams on large engagements and lead smaller client projects end-to-end, • Translate insights into structured, actionable implementation plans, • Support business development and proposal creation, working across multiple service lines, • Contribute to the growth of the practice by building capabilities and refining methodologies, • Origination of sales with your network of clients Why Join • Work on high-impact transactions and transformation programmes, • Exposure to top-tier clients across private equity and corporate sectors, • Collaborate with cross-functional experts across technology, finance, HR and operations, • Be part of a firm with a strong focus on growth, innovation and career development, • Inclusive culture with a genuine emphasis on work-life balance What We’re Looking For • Director, Senior Manager or Manager experience for a UK management consultancy or professional services provider., • Experience in M&A Transactions, Due Diligence (CDD, FDD, ODD or ITDD), Consulting or Deal Advisory, • Strong understanding of M&A, value creation or transformation programmes, • Deep industry sector experience in Financial Services, Technology/Media/Telecoms, Consumer, Retail, Industrial, Healthcare, Life Sciences, B2B Business Services, Education or Energy., • Excellent analytical and problem-solving skills, • Ability to manage stakeholders and work effectively in fast-paced environments, • Commercial mindset with interest in business development and client impact If you are looking to build your career in Strategy, M&A transactions or Value creation, this is a compelling opportunity to join a growing and ambitious team.

About the job Technical Project Manager Permanent Based in Piccadilly, London (hybrid 3 days in the office / 2 days at home) We are looking for a Technical Project Manager to join our friendly and dynamic team here at Waterstones in London. You will be helping to lead the continuous delivery of projects on our ecommerce platforms, related digital applications, and services - with a focus on Agile delivery. You will also be supporting cross-functional teams spanning commercial, design, operations and engineering to ensure delivery of transformational projects. This is a role where you will be instrumental in delivering business critical projects and will guide the team through sprint planning, daily stand-ups, sprint reviews, and retrospectives, promoting continuous improvement and a shared understanding of goals. You will also review progress and use influencing skills to unblock issues. You will be a resilient and confident project manager and will keep multiple stakeholders informed with clear, regular updates on progress, risks, and delivery timelines. What you will be doing • Champion agile delivery methodology and help build understanding and capability across all teams., • Facilitate cross-functional groups to plan and deliver projects and initiatives., • Bring energy and invention to team meetings such as planning, stand ups, retrospectives and showcases., • Own project delivery plans and being the main point of contact between commercial and technical teams., • Maintain delivery momentum - drive team and set the pace, ensuring teams are working towards delivery commitments., • Coordinate multiple workstreams to ensure there is a clear pipeline of work to be delivered next., • Identify and mitigate risk and blockers to successful delivery., • Manage, monitor and measure workflows to ensure value is delivered early and often, • Work and liaise with third parties., • Track and report regularly on project progress to senior team., • Ability to prioritising time-critical work and deliver to tight deadlines. What we need from you • Experience of championing technical project delivery within a retail, ecommerce or consumer facing business., • Knowledge of Scrum, Kanban and lean methodologies coupled with a deep understanding of the principles of agile and the processes behind effective product delivery., • Effective relationship builder with strong stakeholder management skills., • Strong project management experience, coordinating multiple projects/streams simultaneously., • Excellent verbal and written communication skills., • Ability to interact with technical and non-technical audiences including customers, managers, and subject matter experts. Person Profile • Results driven., • Organised and methodical., • Pragmatic & adaptable., • Collaborative and considered., • Curious and creative., • Approachable and personable., • Resilient and balanced., • Self-motivated., • Proactive Problem solver., • Confident and can establish credibility fast. Why work for Waterstones Waterstones is the cornerstone of bookselling across the UK and Ireland. Joining Waterstones means being an active part in a success story that began in 1982, and books are as popular now as the day we started. Trading across the UK, Ireland and Europe, we are present in over 300 shopping locations, where Waterstones continues to thrive, each year actively pursuing a programme of new bookshop openings. Online at Waterstones.com, we meanwhile mirror the essence of our bookshops, further showcasing the unique enthusiasm and knowledge of our booksellers. If you have the relevant essential experience and you are interested, we would love to hear from you.

Buying Manager - Skincare Cosmetics London A leading UK retailer specialising in Korean beauty and skincare, offering a curated range of over 2,000 products across skincare, makeup, haircare, and body care through both ecommerce and physical stores. Since launching in 2019, the company has become a trusted destination for K-Beauty customers across the UK, supported by thousands of 5-star customer reviews and a rapidly expanding retail presence. The Buying Manager will lead the Buying team and oversee the full product lifecycle across multiple categories, ensuring all activity supports the wider commercial strategy. The role involves managing key supplier relationships, overseeing onboarding and launch processes, and driving the commercial performance of both established and emerging brands within the UK market. This opportunity suits someone with strong leadership skills, commercial awareness, and experience working in fast-moving retail environments. Key Responsibilities • Lead, mentor, and develop a team of Buyers across different experience levels, ensuring clear direction, strong execution, and continuous development., • Work closely with Merchandising and wider business teams to support category planning and deliver commercially effective product strategies aligned with customer demand and business objectives., • Manage supplier partnerships and lead commercial negotiations, including margins, funding agreements, and long-term partnership terms., • Oversee contract reviews and renewals, ensuring agreements meet operational and commercial requirements while maintaining strong supplier relationships., • Analyse sales, margin, stock flow, and promotional performance to identify opportunities and risks, using data to support commercial discussions with brands., • Manage stock flow and supplier lead times, ensuring timely deliveries and resolving any supply chain issues that may impact product availability., • Collaborate cross-functionally with Merchandising, Marketing, Supply Chain, and Retail Operations to ensure successful launches, promotions, and stock planning across all channels., • Maintain accurate launch timelines and critical paths, ensuring all stages of onboarding, labelling, compliance, and product readiness are completed on schedule., • Support suppliers with UK labelling and compliance requirements, ensuring all products meet regulations before launch., • Take ownership of priority and exclusive brand accounts, ensuring they receive strong commercial focus and strategic support., • Build and maintain strong relationships with international brand teams, providing regular updates on performance, opportunities, and market growth., • Produce weekly and monthly reports for senior leadership, highlighting performance trends, opportunities, and recommendations. What We’re Looking For • At least 4 years’ experience in Buying or Category Management within beauty, skincare, wellness, or fast-paced consumer retail., • Proven experience leading and developing buying teams., • Strong commercial awareness with a track record of driving sales and profitability., • Experience managing supplier negotiations, commercial terms, and long-term partnerships., • Strong analytical skills with advanced Excel capability and confidence interpreting sales and performance data., • Excellent communication and stakeholder management skills., • Highly organised with the ability to manage multiple priorities and deadlines effectively., • Passion for beauty, skincare, and evolving consumer trends., • Experience working with international suppliers is advantageous., • Korean language skills are beneficial but not essential., • Collaborative and relationship-focused approach to working with brands and partners.

A core pillar of the client’s technology strategy is to provide strong and scalable foundations. Leveraging cloud, they create and manage platforms servicing our internal stakeholders with a customer-first mindset. They enable and empower teams to become self-sufficient while providing guardrails to protect the organisation. The Program Manager will be responsible for managing a group of interconnected, cross-functional projects to achieve the long-term Infrastructure Transformation goals. This is a key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will work closely with Technology Directors as well as with cross-functional business partners, vendors, retail operations & technology. The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organisations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, invent and simplify processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities Program Management: • Oversee large, complex cross-functional initiatives through the project life cycle, • Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals, • Develop business and technical project plans and ensure that all initiatives within the portfolio are executed on scope, on schedule and on budget, and within the organisation’s best practices and standards, • Provide program updates and communicate effectively to the sponsors and stakeholders, • Monitor and manage program Opex and Capex budgets and constraints, • Serve as a trusted advisor to Cloud Infrastructure CoEs, Project Sponsors and Key Stakeholders regarding project issues, options and opportunities and product capabilities, • Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow-through on commitments. Cloud Infrastructure Technology Capabilities Management/Thought Leadership: • Display a comprehensive understanding of the organisation’s overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results Risk Management & Analysis: • Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, • Ensure initiatives are effectively managed by Project Leads; assist in the resolution of the critical issues that may derail a program, provide solutions, • Ensure all potential risks (Data Management, Systems Risk, Web/Internet Security, etc.) are identified and all impacted stakeholders engaged Leadership/People Management: • Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, • Set clear expectations and hold people accountable, • Manage resources across projects, • Manage external vendors and hold accountable Required Skills & Experience: • 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes, • 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies, • Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems, • Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers), • Experience with translating business activities into operational processes, • Proven experience managing all aspects of the software delivery lifecycle, • Demonstrated experience in creating/managing portfolios, • Experience managing multi-million-dollar budgets, • Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management, • Takes ownership and follows through on tasks; drives decisions; results-oriented, • Flexible and able to handle multiple priorities, • Creative, innovative thinking, intellectual curiosity, • Problem-solving and sound judgment, • Strong organisational and time management skills; ability to multi-task, • Strong attention to detail, • Excellent verbal and written communication & presentation skills with all audiences, • Strong interpersonal skills with proven leadership, • Strategic thinker, • Technology Evangelist, • Acts with speed, simplicity and decisiveness Must Haves: • Proven work ethic with the utmost integrity, • Self-awareness, with a desire for constant self-improvement (goal-oriented), • Entrepreneurial spirit and an egoless nature, • Self-motivated, passionate, empathetic, approachable, • Actively live and breathe the organisation’s culture and lifestyle, • Outgoing, energetic, upbeat and fun!, • Strong interpersonal skills, • Demonstrated willingness to be flexible and adaptable to changing priorities, • Desire to excel and succeed If you are interested in this role, please apply today!

About the Company Job Title Technical & Food Safety Manager Location London Bridge, London, United Kingdom with occasional travel to the USA Reporting To Director of Operations About the Role As Technical & Food Safety lead, you will own and drive all aspects of product quality, food safety, technical compliance and continuous improvement for our beverage production business. You will ensure that our processes, products and facilities meet the highest standards of regulatory compliance, customer requirements and internal best-practice. You will work cross-functionally across production, R&D, purchasing, supply chain, and regulatory affairs to ensure safe, consistent, high-quality syrup manufacture and distribution. Responsibilities • Develop, implement and maintain the food safety management system (FSMS) for our syrup business, aligned with relevant standards (e.g., BRCGS, FSSC 22000, HACCP)., • Lead hazard analysis, risk assessments and mitigation plans specific to syrup manufacture (e.g., microbiological, chemical, allergen, physical hazards)., • Ensure compliance with UK, EU and USA food safety legislation, labelling, allergen control, nutritional declaration, etc., • Work with R&D/Production to ensure new syrup products and formulations (e.g., flavour syrups, dairy-free syrups) meet safety, stability, shelf life and pumpability requirements., • Manage shelf-life studies, stability testing, process validations, and technical trials., • Support facility qualification/validation: CIP (clean-in-place), sanitation regimes, hygiene monitoring, environmental controls, equipment maintenance., • Oversee supplier approval, audits, specification management and traceability for raw materials, ingredients, additives, packaging., • Perform internal audits and manage external audits/inspections by certification bodies and customers. Develop corrective/preventive actions (CAPA)., • Analyse quality/food safety performance metrics (non-conformances, customer complaints, returns) and drive continuous improvement initiatives., • Provide technical support to production and operations (e.g., root-cause investigations, change-control management, deviation handling)., • Maintain and update technical documentation: HACCP plans, allergen registers, process flow diagrams, sanitation schedules, specification sheets, certificates of analysis (CoAs)., • Provide training to production, QA/technical staff on food safety, hygiene, GMP and technical matters., • Work with regulatory/label-compliance teams to review and approve labels, marketing claims, nutritional data and packaging materials., • Act as point of contact for customers’ technical/food safety queries and manage customer audits when required., • Keep abreast of industry trends, regulatory changes, emerging risks (e.g., syrups stability, clean label, allergens), and advise senior leadership accordingly. Qualifications • Bachelor’s degree (or higher) in Food Science, Food Technology, Microbiology or a related discipline., • Minimum three years’ experience in technical/food safety roles within the food & beverage sector (experience with syrups, beverages, liquid ingredients or formulations is strongly preferred). Required Skills • Proven hands-on experience with implementing and managing FSMS (HACCP, BRCGS, FSSC 22000 or similar)., • Strong understanding of UK/EU food safety regulation, labelling, allergen control, shelf-life & stability testing., • Experience conducting internal and external audits, managing customer technical requests and supplier audits., • Demonstrated ability to manage stability/shelf-life programmes and formulation/process trials from NPD all the way through to retail., • Excellent problem-solving skills, root-cause analysis and technical investigation experience., • Strong interpersonal skills; ability to lead cross-functional teams, train staff, influence senior leadership and communicate technical content clearly., • Good project management skills — ability to manage multiple concurrent initiatives., • Proficiency with Microsoft Office (especially Excel, data-analysis) and quality management software., • Experience working in a manufacturing environment (preferably UK-based) with good knowledge of GMP, hygiene, sanitation, CIP, etc., • Strong organisation, attention to detail and proactiveness — ability to anticipate issues and act to mitigate risk. Preferred Skills • Certification in food safety lead auditor or equivalent., • Experience working with liquid/flowing products, pumpable syrups, concentrates or beverages., • Experience with shelf-stable liquid products (e.g., concentrates, flavour syrups) and knowledge of microbiological stability in low-pH or sugar / high-sugar systems., • Knowledge of clean-label, allergen-free, or sugar-reduced product trends., • Familiarity with UK retail/foodservice customer technical requirements (spec sheets, audits, site visits)., • Lean manufacturing/continuous improvement experience (Six Sigma, Kaizen or similar)., • Technical innovation experience — supporting new product launches, process optimisation and scale-up (which is relevant since you plan to scale syrup production). Pay range and compensation package • Employment type: Full-time, permanent, • Travel: Occasional visits to suppliers, customers, relevant conferences or audit sites, • Generous employee share and options scheme, • Location: London, • Start date: ASAP Equal Opportunity Statement We are committed to diversity and inclusivity.

Airport Asset Manager Location: London City Airport Salary: £70,000pa – £75,000pa Contract Type: Permanent Annual Leave: 25 Days Annual Leave + Bank Holidays Bonus: Annual Performance Bonus (up to 20%) Pension Scheme Please note having current/previous experience working in an Airport Environment is ESSENTIAL for this role About the role: We are seeking an experienced Airport Asset Manager to take ownership of the strategic and operational management of critical airport infrastructure assets at London City Airport. This is a key leadership role responsible for ensuring that all physical assets are maintained to the highest standards of safety, compliance, operational reliability, and resilience to support uninterrupted airport operations. The Asset Manager will lead the development of asset lifecycle strategies, capital planning, performance monitoring, and continuous improvement initiatives aligned with regulatory obligations and London City Airport’s mid- and long-term asset replacement strategy, including its journey toward net zero. Scope of Assets: The Asset Manager will be responsible for the end-to-end management of: • HVAC systems and critical building services, • Airfield assets including runway systems, lighting, and support equipment, • Mechanical & Electrical (M&E) installations, • Terminal building fabric and infrastructure, • Critical life-safety and operational systems, • Airside and landside infrastructure assets Key Competencies: • Strong technical knowledge of M&E systems, HVAC, building services, and critical airport infrastructure, • Aviation regulations including UK Reg (EU) No 139/2014, CAP781/168, and airport operator standards, • Proven experience in a senior asset management role within an airport or aviation environment, • Ability to manage assets within complex, live, safety-critical operational environments with minimal disruption, • Strong understanding of aviation regulations, airport operations, and airside safety protocols, • Proficiency with CAFM/CMMS systems, asset analytics, and data-driven decision-making, • Strong communication, leadership, stakeholder engagement, and stewardship capability, • Analytical and strategic thinker with strong financial and project management skills Qualifications & Experience • Degree in Engineering, Building Services, Facilities Management, Asset Management, or related discipline preferred, • Aviation regulations including UK Reg (EU) No 139/2014, CAP781/168 and airport operator standards, • Previous experience working within an airport or aviation environment is essential, even if not current, • Extensive experience managing hard assets in complex, safety-critical environments, • Professional accreditation desirable (IAM, CIBSE, IWFM, Engineering Chartership), • Strong knowledge of ISO 55000 asset management frameworks, • Understanding of Aviation Safety Management Systems (SMS) and regulatory compliance obligations Benefits • Holiday Buy Scheme (purchase up to 1 additional week), • Car Leasing Scheme, • Free Onsite Parking, • Private Medical Insurance (discounted family cover available), • Medicash Cash Plan, • Gym Discounts, • Retail, Restaurant & Hotel Discounts, • Cycle to Work Scheme, • Season Ticket Loan, • Onsite Physiotherapist, • Employee Support & Wellbeing Services, • Airport Central Discount Website

International Supply Chain Manager – Leading F&B Brand - London – Up to £65K + Benefits My client is a Leading F&B Brand with a brilliant reputation. They are seeking an International Supply Chain Manager to join their team. The successful International Supply Chain Manager will be responsible for optimising end-to-end supply chain and logistics operations across global markets, enhancing existing and developing new logistics routes and infrastructure, to improve efficiency and scalability. This role will ensure compliant, cost-effective export processes across all territories, while establishing, tracking, and reporting on KPIs to measure performance and support continuous improvement. This is the perfect role for a talented Supply Chain Manager looking to join a reputable business who can match their ambition and offer greater responsibility and exposure, in order to progress their career. Responsibilities include: • Lead and optimise the end-to-end international supply chain across suppliers, manufacturing partners, warehouses, and distributors., • Develop and implement supply chain strategies that improve efficiency, scalability, and resilience., • Manage international logistics, freight forwarding, customs, import/export compliance, and shipping performance., • Collaborate cross-functionally with procurement, operations, commercial, finance, quality assurance, and regional teams., • Oversee inventory planning and demand forecasting to ensure optimal stock availability while reducing waste and excess inventory., • Build strong supplier and third-party logistics (3PL) relationships to ensure service excellence and cost efficiency., • Monitor supply chain KPIs including OTIF (On-Time In-Full), lead times, inventory turns, freight costs, and service levels., • Identify supply chain risks and implement mitigation strategies to minimise disruptions., • Drive continuous improvement initiatives through process optimisation, systems, and data analytics., • Support sustainability goals by improving supply chain efficiency and responsible sourcing practices. The Ideal International Supply Chain Manager Candidate: • Proven supply chain experience, including international logistics and multi-market operations, within Food & Beverage, FMCG or Retail industries., • Strong knowledge of global shipping, customs regulations, import/export compliance, and inventory management., • Experience managing suppliers, manufacturers, and logistics partners across multiple countries., • Advanced analytical and problem-solving skills with strong commercial awareness., • Excellent stakeholder management and communication skills., • Strong systems capability including ERP/MRP systems and advanced Excel or supply chain planning tools. If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com

General Manager - Bakery & Retail Location: On-site | Central London (TBC) Salary: £38,000–£40,000 + tips + bonus Job Type: Full-time | Permanent Ready to lead a bakery and retail concept where exceptional products, great people, and an unforgettable customer experience come together? We’re looking for a General Manager with energy, leadership, and commercial instinct - someone who can lead from the front, thrive in a fast-paced environment, and create a destination customers can’t wait to return to. This role is about far more than daily operations. It’s about building a business people talk about - a place known for incredible products, outstanding service, and a team culture that customers can feel the moment they walk through the door. If you love hospitality and retail, know how to motivate high-performing teams, and enjoy being at the centre of a growing brand with huge momentum, this could be your perfect next move. No two days will look the same - one moment you’ll be leading the team through a busy service, the next you’ll be reviewing performance, driving sales, improving operations, and helping shape the future of an exciting and expanding concept. This is your opportunity to run a site that feels less like a workplace and more like a destination. General Manager - Bakery & Retail - What you’ll be doing: As our General Manager, you’ll be the driving force behind the bakery and retail operation - leading service, maintaining standards, and ensuring every customer leaves with a reason to return. Leading the operation • Oversee day-to-day bakery and retail operations with confidence and energy, • Deliver a seamless customer experience during busy trading periods, • Maintain exceptional food hygiene, health & safety, and cleanliness standards, • Manage stock control, ordering, supplier relationships, and waste management, • Monitor labour, sales, and operational KPIs, • Review P&L performance and identify opportunities to improve profitability, • Handle customer feedback professionally and proactively, • Continuously improve systems, service standards, and operational efficiency, • Work closely with marketing on launches, seasonal campaigns, and local activations Building a team people love being part of • Lead, coach, and inspire a high-performing team, • Create a positive, supportive, and inclusive culture, • Deliver training that develops confidence, capability, and consistency, • Conduct regular 1:1s and support career progression, • Manage rotas, attendance, and performance processes, • Partner with head office on recruitment and onboarding General Manager - Bakery & Retail - What we’re looking for: Essential • Food Hygiene Level 2 or 3, • Minimum 2 years’ experience in bakery, café, retail, or hospitality operations, • Strong leadership and team management experience, • Hands-on management style with a proactive mindset, • Excellent customer service and communication skills, • Passion for hospitality, retail, and delivering exceptional experiences Bonus points if you have: Bakery or premium food retail experience Experience opening new sites or scaling operations Strong understanding of P&L management and KPIs Experience training and developing teams Commercial awareness and confidence driving sales performance What’s in it for you? Consistent working pattern One weekend day off every week One full weekend off every month Monthly performance bonus + tips 28 days holiday Free food perks (the dangerous kind… the delicious kind) Genuine progression opportunities within a fast-growing business If you’re ready to take the next step in your leadership career and make a real impact in an exciting bakery and retail concept, click apply today and be part of something special.

Mode Search are partnering with a globally recognised luxury fashion house in their search for a Store Operations Manager to join their Harrods concession. This is a key leadership role responsible for driving operational excellence across a high-profile luxury retail environment. Reporting directly to the Store Director, the successful candidate will oversee the smooth running of daily operations, ensuring best-in-class standards across stock management, systems, facilities, client experience, and internal processes. The position manages an operations team of 15, including 5 direct reports, and requires a highly organised, solutions-driven leader with strong stakeholder management skills and experience gained within large-scale retail businesses. The Role • Oversee all daily store operations to ensure operational efficiency and support commercial performance, • Lead stock control, replenishment, and inventory accuracy across the concession, • Ensure exceptional standards across facilities, maintenance, supplies, and operational readiness, • Monitor till operations, cash handling procedures, and expense management to support profitability, • Act as the key referent for operational processes, compliance, systems, and internal controls, • Lead implementation and integration of new systems, tools, and operational projects, • Support the client experience by ensuring smooth client flow and operational excellence on the shop floor, • Partner closely with the Store Director and wider management team to drive operational improvements, • Recruit, onboard, mentor, and develop operational team members, • Build strong collaborative relationships with business partners and cross-functional stakeholders Requirements • Strong operations background gained within large-scale retail or luxury environments, • Proven experience leading operational teams within fast-paced businesses, • Excellent communication and stakeholder management skills, • Ability to build strong working relationships across departments and leadership teams, • Strong organisational skills with a proactive and solutions-focused mindset, • Driven to deliver excellence at all times with high attention to detail, • Experience across stock operations, internal controls, systems, and retail processes preferred

Do you have the commercial drive and retailer relationships to unlock major growth opportunities within the UK discounter channel? Have you successfully managed and developed accounts with retailers such as B&M, Aldi, or Lidl? Are you passionate about toys and gifting, with a proven ability to spot trends, win new business, and deliver results in a fast-paced retail environment? Macgregor Black are partnering with a well-established toy brand on the search for a Senior National Account Manager. This is a permanent role based in Watford, UK. As the Senior National Account Manager, lead and grow our discounter channel across the UK. This role is focused on developing strategic partnerships with key value retailers including B&M, Aldi, and Lidl. The successful candidate will have strong experience within toys, gifting, seasonal, or impulse categories and a proven track record of winning new business, managing major retail accounts, and delivering profitable growth within a fast-paced FMCG or consumer products environment. This is an exciting opportunity for a commercially minded individual who thrives on identifying opportunities, building relationships, and bringing innovative products to market. Key Responsibilities: • Manage and grow strategic relationships with major discounter and value retail accounts., • Develop joint business plans to deliver sales, margin, and distribution targets., • Identify and secure new business opportunities across the discount retail sector., • Lead commercial negotiations including pricing, promotions, forecasting, and annual agreements., • Present new product ranges, seasonal opportunities, and promotional concepts to customers., • Work cross-functionally with product development, supply chain, marketing, and operations teams to ensure successful launches and account delivery. What We're Looking For: • A proactive “hunter” mentality with a passion for winning new business., • Strong understanding of the discount retail landscape., • Experience managing high-volume retail accounts., • Someone who can combine strategic thinking with hands-on execution., • Passion for consumer products, trends, and retail innovation. £60k + benefits Please contact Luke Boyle for more information today.

Senior Demand Planner (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit www.popmart.com and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Core Health & Protection: Axa Health, • Metlife Group Assurance, • Wellbeing & Lifestyle: GYM, • Perks & Extras: AON Discounts and Recognition Portal, • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

We are seeking a commercially driven Senior Ecommerce Trading Manager to lead the end-to-end digital customer journey for a major footwear brand, operating at significant ecommerce scale. Key Responsibilities for this role will include managing the ecommerce trading and sales performance, by owning and delivering online sales targets across all digital channels, apps, and digital concessions. Lead the overall ecommerce trading strategy to drive profitable growth, manage forecasting, reforecasting, and trading plans, identifying risks and opportunities. You will oversee promotional activity, trade terms, onsite campaigns, and peak trading events. The position will work closely with buying, merchandising, marketing, and operations teams to align stock, messaging, and execution. Onsite experience, UX & customer journey experience is essential, optimising the onsite customer experience, merchandising, UX, and conversion performance. The successful candidate will have at least 5 years’ experience in ecommerce or online trading within a fast-paced retail environment, and proven experience managing onsite trading performance across multiple digital channels. You will have strong people management and team leadership experience, with exceptional commercial awareness with strong forecasting and analytical skills. Good understanding of UX/CX and how they impact conversion and revenue is a must, as are advanced Excel skills, Google Analytics, experience with VM tools and basic HTML knowledge and experience with tools/platforms such as Fredhopper / Attraqt, ContentSquare, SAP, Hybris, Shopify. In return, the company is offering a generous salar, plus a bonus scheme, pension contribution, flexi hours and many more! The roles is four days in the office and one from home. This is an opportunity to join an established retail business with ambitious growth plans, strong brand equity and a large, engaged customer base.

Criterion Capital is a leading London-based real estate investment and management company, specialising in the ownership and operation of high-profile commercial buildings across the West End and Central London. Our portfolio includes office, retail, leisure and mixed-use assets, all managed to high operational, compliance and service standards. We are now looking for an organised and proactive Facilities Coordinator to support our Commercial Facilities Management team, helping to ensure day-to-day operations, reactive works and planned maintenance are coordinated efficiently across the portfolio. The Role This is a hands-on coordination role supporting live commercial assets. You will be responsible for logging and managing maintenance activity, coordinating engineers and contractors, chasing progress, and ensuring accurate communication with internal teams and commercial tenants. You’ll work in a fast-paced environment, providing vital operational support to the Facilities Managers and helping maintain visibility, control and service standards across the portfolio. Key Responsibilities • Log and manage all reactive and planned maintenance requests via the job management system (Yardi or similar)., • Triage and prioritise jobs based on urgency, H&S risk, and operational impact., • Allocate jobs to engineers and contractors, coordinating access with tenants and site teams., • Track job progress, chase updates, and ensure timely close-out with supporting documentation., • Liaise professionally with commercial tenants, contractors and internal property teams., • Prepare and issue contractor quotations for review and approval., • Maintain accurate job records to support service charge, audit and FM reviews., • Support coordination of statutory inspections and PPM visits (fire systems, lifts, HVAC, etc.)., • Escalate delays, access issues or recurring failures to the Senior Facilities Manager., • Produce weekly dashboards covering WIP, ageing jobs, quotes and key operational risks. Key Skills & Attributes • Experience using FM job management or CAFM systems, • Highly organised with strong attention to detail and the ability to manage multiple priorities., • Confident, professional communicator when dealing with contractors and commercial tenants., • Comfortable working in a reactive, operational environment., • Proactive mindset — takes ownership and follows issues through to completion., • Good awareness of health & safety, compliance and service delivery expectations in commercial buildings. Experience Required • Previous experience in a facilities helpdesk, FM coordination, scheduling or property support role., • Exposure to commercial buildings or mixed-use assets preferred., • Strong written and verbal communication skills., • Ability to work under pressure and manage SLAs effectively. What Success Looks Like • Reactive works are logged, assigned and progressed without delay., • Clear visibility of job status, risks and outstanding actions for the FM team., • Improved contractor accountability and response times., • Smooth coordination of access and works across occupied commercial buildings.

London | Hybrid Working (3 days office) up to £60,000 + benefits Are you a People Operations or HR professional who thrives in fast-paced, multi-site environments and loves building efficient, people-focused processes? We’re partnering with a well-known hospitality brand to hire a People Operations Manager into a pivotal role supporting a large, multi-site workforce. This is a fantastic opportunity to join a growing, evolving business where you’ll play a key role in shaping and improving the employee experience across the full colleague lifecycle. This is far more than a traditional HR admin role. You’ll sit at the heart of the People function, driving operational excellence, supporting managers with day-to-day people matters, and ensuring people processes are scalable, compliant, and fit for a fast-paced operational environment. What you’ll be doing: • Owning and improving core people operations processes including contracts, onboarding, payroll inputs, employee changes, and offboarding, • Ensuring employee data, documentation, and HR systems are accurate, compliant, and well maintained, • Acting as a first point of contact for managers and employees on day-to-day HR queries and routine employee relations matters, • Supporting absence, disciplinaries, grievances, probation, and performance processes, • Partnering with payroll, recruitment, operations, and the wider People team to ensure a seamless employee experience, • Driving continuous improvement across people processes, systems, compliance, and reporting What we’re looking for: • Experience in People Operations, HR Operations, HR Advisor, or HR Manager roles, • Background in hospitality, retail, leisure, consumer brands, logistics, or other multi-site/customer-facing businesses, • Strong knowledge of UK employment law and confidence managing routine ER matters, • Experience across onboarding, contracts, payroll support, employee records, compliance, and HR systems, • Highly organised with excellent attention to detail and ability to manage competing priorities, • Comfortable working at pace in operational, high-volume environments Why apply? This is an exciting opportunity to join a recognisable brand with ambitious growth plans and real investment in its people function. You’ll have ownership, visibility, and the chance to improve how a growing business supports its teams. Perfect for candidates currently in: • People Operations Manager / HR Operations Manager roles, • HR Advisor / Senior HR Coordinator looking for progression, • HR professionals from retail, hospitality, leisure, or consumer brands wanting broader exposure Interested? Apply now or get in touch for a confidential conversation.

Customer Operations Manager (4 days per week) Sarah Chapman | Chelsea, London (Hybrid) We are looking for a talented Customer Operations Manager to support the Sarah Chapman Operations team. About the brand Uniquely positioned at the intersection of advanced science, sensorial luxury and clinical expertise, Sarah Chapman London is one of Britain’s most renowned luxury skincare brands, founded by globally respected facialist and industry authority Sarah Chapman. With over 25 years of clinical experience, Sarah’s deep understanding of skin health and product formulation has earned her the trust of some of the world’s most recognisable faces, and a global reputation as London’s most sought-after facialist. Her Skinesis Clinic remains one of London’s leading destinations for advanced facial treatments, performing over 15,000 treatments annually and providing the real-world insight that powers the brand’s continuous innovation in its multi-award-winning skincare line, through its Face to Formula™ approach. Job Summary The Customer Operations Manager plays an integral role in managing both UK and International Operations for the business. Reporting into the Senior Supply and Operations Manager. This role requires strong attention to detail and can work in a fast-paced environment. Working closely with the 3PL to ensure timely and accurate order fulfilment to retail and distributor partners. The role requires coordination with the sales and finance teams to maintain a seamless operation, resolve order issues and deliver exceptional customer service. Key Responsibilities • UK Wholesale & International order management – from processing orders, to liaising with the 3PL to ensure orders and picked/packed and delivered on time., • Complete relevant documentation for the international market to ensure smooth delivery or collection of orders within the agreed SLAs., • Building relationships with retailer and distributor supply chain teams, ensuring emails and queries are resolved in a timely manner, whilst ensuring clear communication of order updates and flag any stock issues., • Attend retailer/distributor partner monthly calls as and when necessary to support the sales team., • Working closely with the sales team, ensuring alignment on orders and stock allocations, • Investigate and resolve any stock discrepancies and shortage claims. Working with sales and finance to resolve in a timely manner & reflecting in the ERP system., • Processing all Free of Charge orders for both internal and external demands., • Managing Head Office stock cupboard. Ensuring sufficient stock is held and tracking maintained., • Coordinate and process staff quarterly allocation orders., • Manage and coordinate rework orders with our 3PL, such a tester conversion, limited edition kitting & Christmas productions. Ensuring the 3PL have a planned schedule of works completed within agreed timeframe, whilst maintaining ERP system with stock reflections, • Maintain inbound deliveries with the 3PL by ensuring booking slots are raised, • Support 3PL and department during stock take, • Undertake regular visits to the 3PL (based in London), • Manage EDI integrations and facilitate on boarding of retailers, • Provide admin support for the Sales team for NLF input as and when required., • Provide cover & support for Customer Care during peak and times of absence. The Ideal Candidate Key Skills and Requirements;- • Degree level or equivalent qualification., • Minimum 3 -5 years’ experience in operations/logistics/relationship management/customer care roles, • Industry Experience in beauty, luxury retail, fashion., • Order management and wholesale operations, • International shipping and export documentation, • Strong skills in ERP Systems experience – Cin7 would be preferable., • Natural cross functional collaboration skills, • Strong aptitude for Data analysis & Reporting, • Proactive Problem solving, • The ability to adapt to change, • Demonstrate exceptional attention to detail, • Strong organisational qualities, a strong communicator – with the ability to forward-plan., • Ability to manage a sometimes-heavy workload and to work well under pressure., • Humble, resilient, honest, reliable and empathetic, • Happy with hybrid working; 4 days in office and 1 day at home.

📍 UK London | Hybrid Working Available Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: https://corporate.jd.com/ About The Team You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. We are looking for a Global Payroll Specialist to join our international team and support payroll operations across Europe. This role is ideal for someone with hands-on experience in European payroll, particularly France,Germany, who enjoys working in a fast-paced, global environment. You will work closely with the Global Payroll Manager to ensure accurate, compliant, and timely payroll delivery, while also helping improve and standardize payroll processes across our European entities. What You'll Do • Support end-to-end payroll processing across multiple European countries, • Take a key role in French payroll operations, working with internal teams and external providers, • Assist with other European payrolls such as Netherlands, Germany, Spain, Belgium, Italy, UK, etc. (experience with Germany is a strong advantage), • Ensure compliance with local payroll, tax, and social security regulations, • Support payroll reconciliations, reporting, and audits, • Partner with HR, Finance, and external vendors to resolve payroll queries, • Contribute to streamlining and standardizing payroll processes across Europe What We're Looking For • Around 3 years of experience in in-house global or European payroll, • Hands-on experience with French payroll is essential, • Exposure to German payroll or other European payrolls is a plus, • Strong understanding of payroll compliance and statutory requirements, • Detail-oriented with strong organizational and analytical skills, • Comfortable working with multiple stakeholders and payroll vendors in a fast-paced global environment, • English required; additional European languages are a plus but not mandatory What We Offer • Hybrid working arrangement, • Private health insurance, • Competitive employer pension contribution scheme, • Opportunity to work in a global, collaborative payroll team

About Us We are a luxury, design-led boutique fitness group based in Central London, offering a premium member experience through state-of-the-art facilities, innovative training environments, and exceptional service. We pride ourselves on delivering an immaculate, safe, and inspiring space for our members and team. Role Overview As a Maintenance Engineer, you will be responsible for ensuring that all gym facilities, equipment, and building systems are maintained to the highest standards. You will play a key role in safeguarding the operational excellence and aesthetic integrity of our sites, ensuring a seamless experience for members and staff alike. Key Responsibilities Facility Maintenance • Conduct regular inspections, preventative maintenance, and reactive repairs across multiple Central London sites., • Maintain gym equipment (cardio, strength, and functional fitness machines), lighting, HVAC, plumbing, and electrical systems., • Oversee maintenance of changing rooms, spa areas, and other member facilities., • Ensure all sites are consistently presented to a luxury, brand-aligned standard. Compliance & Safety • Maintain compliance with all relevant health, safety, and environmental regulations., • Carry out risk assessments and record maintenance logs accurately., • Support the Facilities Manager in contractor management, safety checks, and planned maintenance schedules. Operational Support • Respond swiftly to urgent maintenance issues to minimize downtime and disruption., • Liaise with suppliers, contractors, and site teams to coordinate repairs and replacements., • Support new site openings, refurbishments, and minor project works when required. Skills & Experience Essential: • Proven experience in a similar maintenance role (preferably within hospitality, leisure, or high-end retail environments)., • Strong practical knowledge of mechanical, electrical, and general building maintenance., • Experience maintaining fitness equipment (Technogym, Life Fitness, or similar brands desirable)., • Excellent problem-solving skills and ability to work independently across multiple sites., • Good communication skills, professional presentation, and attention to detail. Desirable: • Relevant qualifications (e.g. City & Guilds, NVQ, or equivalent in electrical or mechanical engineering)., • Knowledge of building management systems (BMS) and HVAC systems., • Experience working in luxury or design-led environments. Personal Attributes • Professional, proactive, and service-driven attitude., • Takes pride in maintaining immaculate spaces., • Reliable and flexible — able to adapt to the dynamic nature of boutique fitness operations., • Team-oriented with a “can-do” approach.

Office & Facilities Manager Location: London – Kentish Town (Zone 2) Working Pattern: 5 days per week in the office Reporting to: Creative Director The Company We are a privately owned, independent global beauty brand with an international footprint built over nearly two decades. The business operates at the intersection of creativity, science and design, working through a carefully selected network of retail and distribution partners worldwide. The London head office plays a central role in how the company functions and presents itself. The working environment is calm but fast‑paced, creative yet disciplined, and run to consistently high standards. This role is critical in maintaining that environment. The Role The Office & Facilities Manager is a pivotal, hands‑on role responsible for the smooth, consistent and high‑quality running of the London office. Acting as the connective tissue across teams, this role ensures clarity, structure and efficiency in day‑to‑day operations. While it does not involve people management, it is a trusted role that works closely with senior leadership (particularly the Creative Director) and requires sound judgement, ownership and follow‑through. This role will suit an experienced office professional who enjoys organisation at a granular level, takes pride in precision, and is motivated by maintaining exceptionally high standards. Key Responsibilities Office Operations & Facilities • Oversee all aspects of daily office operations to ensure a professional, well‑run working environment, • Co‑ordinate and manage external contractors including cleaning, maintenance and ad hoc suppliers, ensuring quality delivery, cost control and accurate invoicing, • Act as the primary liaison with building and estate management, logging issues and seeing them through to resolution, • Oversee utilities, including timely and accurate submission of meter readings, • Maintain an office environment that supports productivity, focus and presentation Supplies, Budget & Administration • Proactively manage office supplies, stationery and consumables in an organised and cost‑effective manner, • Own and manage the office budget, tracking expenditure, reconciling costs and submitting company card expenses accurately and on time, • Manage post, deliveries and courier logistics, ensuring reliability and continuity Product Stock Room & Asset Organisation • Manage the office product stock room, ensuring it is consistently tidy, well‑organised and maintained to a high standard, • Implement and maintain clear logging procedures for all product movement, ensuring accuracy and accountability Health, Safety & Compliance • Own and oversee all office health and safety practices, ensuring compliance with current regulations, • Maintain accurate records of any incidents or accidents, • Support risk assessments across office and storage areas in collaboration with HR and external advisors, • Support office inductions and health, safety and wellbeing onboarding IT & Systems Coordination • Act as the primary internal point of contact with external IT support providers, coordinating requests and resolving issues efficiently, • Support the ongoing improvement of office systems and processes as the business evolves Culture & Continuous Improvement • Contribute to developing systems, processes and ways of working that improve efficiency and organisation, • Reinforce a calm, disciplined and high‑standards office culture appropriate to a luxury‑led global beauty business Skills & Experience • Seasoned experience in an Office Manager or Office & Facilities Manager role, • Background in a fast‑paced environment, ideally within a luxury or premium sector (any industry), • Proven experience managing budgets, suppliers and external contractors, • Strong working knowledge of office health and safety requirements, • Experience working closely with senior leadership, • Highly organised with exceptional attention to detail and follow‑through, • Confident communicator, comfortable operating across all levels Personal Attributes • Experienced, disciplined and highly structured, • Pedantic in the best sense — values order, consistency and precision, • Takes full ownership and accountability, • Commercially aware and cost‑conscious, • Genuinely enjoys organisation and maintaining high standards, • Dependable, discreet and professional

Job Title: Client Sales Manager Department: Customer Reports To: VP, Customer and Trade Location: London About ABASK ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation. ABASK shares the skills and stories behind over 400 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service. Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days. ABASK obsesses over the highest quality materials and makers, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them. Role Overview ABASK is seeking a highly commercial, entrepreneurial Client Sales Manager to lead and accelerate the growth of our B2C business from our London HQ. This is a senior, sales-driving role: you will own and drive revenue, manage and mentor a growing customer-facing team, and play a pivotal role in establishing ABASK’s global private client base. While B2C is the core focus, you will flex into B2B where required— supporting high-value Trade clients, projects, and key commercial opportunities when needed. You will operate in a fast-paced, high-growth environment, requiring adaptability, strategic thinking, and a hands-on approach. This role will also support the potential launch and management of physical retail/showroom spaces in the UK, and require travel to the key ABASK customer hubs when needed. This role leads the Client Sales function, working in close partnership with our: Trade & Interior Design Manager, Customer Operations Manager (both based at our HQ in London), and our Trade Manager – US (based in our New York office). Key Responsibilities Commercial Leadership & Sales Ownership • Own and deliver ambitious B2C revenue targets, • Personally manage and grow a portfolio of high-value private clients, • Lead by example as a top seller—actively driving conversion and client retention, • Drive repeat business, upselling, and client lifetime value, • Identify opportunities to grow VIP, and private client services B2C Strategy & Client Development • Define and execute the the private client strategy in partnership with leadership, • Build relationships with high-net-worth individuals, collectors, and private clients, • Maintain a detailed CRM documenting client preferences, purchase history,, • important dates, and lifestyle insights, • Leverage customer insights to identify growth opportunities, new services,, • activations, and experiences Team Leadership & Development • Recruit, manage, and develop a high-performing customer facing team over time, • Set clear targets, KPIs, and performance expectations, • Coach team members through weekly 121s to improve sales performance, client, • management, and product knowledge Client Experience & Brand Representation • Act as a senior ambassador for ABASK, • Deliver exceptional, design-led service across all customer touchpoints, • Lead high-touch client interactions, including in-person consultations and events, • Champion ABASK’s brand, craftsmanship narrative, and product offering Operations, Clientelling & Reporting • Own pipeline management, forecasting, and CRM discipline across the customer function, • Work with the Customer Operations Manager to ensure strong operational execution across logistics, and aftercare for top tier clients – your job is not done until the job is done, • Collaborate cross-functionally with merchandising, marketing, and operations teams, • Provide monthly performance reporting and insights to senior leadership, • Work with CRM to develop & execute a cohesive clienteling strategy Any other tasks as reasonably required to fulfil the role within the business and it’s evolution. Candidate Requirements • 6–10+ years’ experience in luxury sales, private client services, hospitality, or high- touch client advisory, • Proven track record of hitting and exceeding sales targets, • Experience managing high-value B2C relationships, • Demonstrated ability to manage and develop teams in a commercial environment, • Entrepreneurial mindset with the ability to thrive in a fast-scaling business, • “Little black book” of HNW clients preferred, • Excellent communication, negotiation, and relationship-building skills, • Strong visual sensibility, space planning knowledge, and appreciation for fine craftsmanship, • A positive attitude that thrives in a ‘scale-up’ environment

QHSE Manager National Role | Home-Based with UK Travel £55,000 - £60,000 per annum + Car allowance We are partnering with a leading engineering and facilities services provider to recruit a QHSE Manager to support a portfolio contracts. This is a home-based role with travel across the UK, offering the opportunity to play a key role in driving safety culture, compliance, and continuous improvement across a diverse and high-profile portfolio. The Role As QHSE Manager, you will provide expert support across Quality, Health, Safety and Environmental functions, working closely with operational teams to ensure best practice, compliance, and performance across all contracts. You will act as a key advisor to the business, supporting both day-to-day operations and long-term strategic improvements. Key Responsibilities • Provide QHSE support to contract management teams across multiple regions, • Conduct site inspections and audits, ensuring compliance with company and statutory standards, • Monitor performance and contribute to management meetings at both local and national level, • Support the development of method statements and safety plans from pre-construction through to completion, • Lead accident investigations and provide on-call support when required, • Develop and deliver health & safety training across the business, • Coordinate and drive annual improvement plans, • Produce and present reports to senior stakeholders and QHSE leadership, • Support mobilisation of new contracts and ensure QHSE standards are embedded from day one, • Manage and maintain compliance with ISO 9001, ISO 14001 and ISO 45001 standards, • Carry out risk assessments and ensure actions are followed through to completion, • Work collaboratively with operational and QHSE teams to ensure a consistent approach across all contracts, • Engage with clients and support statutory compliance audits What We’re Looking For • Proven experience in a QHSE role within FM, M&E or multi-site environments, • Strong knowledge of UK health & safety legislation and statutory compliance, • Experience implementing and managing ISO standards (ISO 9001, 14001, 45001), • Experience supporting multi-site contracts across a national portfolio, • Strong auditing, inspection and reporting experience, • Must hold Nebosh Diploma NVQ Level 6 as a minimum, • Proactive, solutions-focused approach with the ability to work independently, • Willingness to travel across the UK as required What’s on Offer • £60,000 per annum plus car allowance, • 25 days holiday + bank holidays (rising with service) + option to buy additional leave, • Pension (6–8% matched contributions), • Private medical insurance (after qualifying period), • Life assurance, • Flexible benefits scheme (including EV car scheme, retail discounts, IT loans), • Employee assistance & wellbeing programmes, • Annual volunteering day, • Strong career progression within a growing organisation

ZOEVA Job Description Senior Lead Designer · Marketing & Creative · London AT A GLANCE Job Title: Senior Lead Designer Department: Marketing & Creative Location: London (Hybrid) Travel: Occasional Reporting Line: Creative Director Direct Reports: Creative Team Experience: 4–7+ years in-house design, premium beauty or lifestyle Position Type: Full Time ABOUT THE ROLE This is a rare opportunity to step into a senior creative leadership role at one of Europe’s most distinctive independent beauty brands. As Senior Lead Designer at ZOEVA, you will lead the conceptualisation, development, and execution of visual assets across both physical and digital platforms — working in close, day-to-day partnership with our founder and Creative Director to define and evolve the visual language of the brand. You will be responsible for driving creative campaign direction, maintaining brand identity at the highest level, and overseeing design projects from initial brief through to final production. This is not a purely executional role: we expect you to originate ideas, challenge convention, and set the creative standard — whilst being hands-on and lead-by-example when pace demands it. We are looking for someone with deep roots in premium beauty or luxury lifestyle, expert command of digital and campaign design, and a progressive attitude toward how AI tools are reshaping the way great creative teams work. If you are someone who sees AI as a force multiplier for ideas rather than a shortcut, you will find a genuinely exciting environment here. DUTIES & RESPONSIBILITIES Creative Direction & Concepting • Translate seasonal marketing strategies and brand vision into compelling, high-impact digital and physical marketing materials, • Drive the creative ideation process for campaigns, product launches, and seasonal moments - from concept through to final delivery, • Set and maintain a high creative bar across all outputs, with a strong point of view on typography, layout, and visual storytelling, • Stay ahead of aesthetic and cultural trends in beauty and lifestyle, ensuring ZOEVA’s creative remains fresh, distinctive, and ahead of the market Brand Execution & Identity • Own and enforce design guidelines and visual systems to ensure consistent brand representation across all touchpoints: website, social media, packaging, retail, and advertising, • Champion the ZOEVA visual identity as the brand scales — ensuring guidelines remain coherent, relevant, and inspiring for the whole team, • Partner with key stakeholders to thoughtfully evolve brand guidelines over time, maintaining integrity whilst enabling creative growth, • Oversee the quality and consistency of all creative output across the team, providing clear direction and meaningful feedback Digital & Campaign Design • Lead design and production of assets for e-commerce, digital marketing campaigns (email, paid social, performance creative), and organic social channels, • Oversee the production of campaign assets across multiple ZOEVA markets, ensuring both quality and efficiency at scale, • Collaborate with the performance marketing team to ensure creative is designed with both brand integrity and conversion in mind, • Adapt quickly to algorithmic and platform-specific changes across Social platforms - translating these into actionable creative direction for the team Cross-Functional Collaboration • Partner closely with copywriting, e-commerce, CRM, and creative operations teams to ensure seamless campaign execution from brief to live, • Work with the Product Marketing Manager to provide creative input on branded shoots, ensuring raw content covers the full creative needs of the business, • Manage external creative partners and freelancers, maintaining quality and consistency of output, • Present creative concepts and campaign work to senior stakeholders with clarity and conviction AI-Augmented Creative Workflows • Champion the integration of AI design tools, such as Adobe Firefly, Midjourney, and equivalent technologies. Helping to accelerate ideation, generate concepts at scale, and prototype faster without compromising quality, • Establish best-practice AI workflows within the creative team, building repeatable processes that increase output and free resource for higher-value, more considered work, • Use AI-assisted tools for rapid mood-boarding, concept generation, and asset variation to bring ideas to life and into testing faster, • Stay current with developments in generative design and proactively identify tools and techniques that could benefit ZOEVA Team Development & Mentorship • Manage, mentor, and develop the creative team - fostering a high-performance, collaborative, and creatively ambitious culture, • Support the growth of junior team members through structured feedback, guidance, and creative coaching, • Build effective working relationships across marketing, CRM, product development, and external agencies SKILLS & QUALIFICATIONS Essential • 4–7+ years of dedicated graphic design experience, gained in-house at a premium beauty, fashion, or lifestyle brand, • Exceptional portfolio demonstrating outstanding typography, layout, and visual storytelling across digital and physical formats, • Expert-level proficiency across the Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma, • Deep understanding of digital design across e-commerce, paid social, email, and web — with a genuine sense of how design drives performance and conversion, • Proven ability to manage multiple fast-paced projects concurrently, adapting quickly to changing priorities and market conditions, • Demonstrated creative leadership — experience directing, mentoring, and elevating the work of a creative team, • Experience working in close collaboration with a founder, Creative Director, or senior creative stakeholder, • A distinctive creative voice: the confidence to originate ideas, push concepts further, and hold the standard under pressure, • Clear and confident communicator, able to articulate creative decisions to both creative and non-creative audiences Desirable • Hands-on experience with AI design and image-generation tools, • Experience building, evolving, or codifying a brand’s visual identity and design guidelines, • Background working across European or international markets with multi-market campaign production, • Understanding of print production, packaging design, and retail / event creative, • Familiarity with motion design, animation, or video post-production workflows Zoeva is a German company and due to the fact there is no UK legal entity all employees in the Marketing department are employed on a Freelance basis. However employment is viewed on a long term basis and we are looking for people to become part of the team and remain with us for the long term.

HR People Manager – Zara Home & Oysho (Field-Based) Field-based across stores Full-time What you’ll be doing We’re looking for an experienced HR People Manager to support our Zara Home & Oysho stores across the UK & Ireland. This is a field-based role, working closely with store and regional teams to make sure our people strategy works in reality — on the shop floor, in day-to-day operations, and in how teams are supported. You’ll balance commercial priorities with people needs, ensuring stores are resourced properly, compliant, and set up to perform. Your responsibilities • Managing hours budgets and rota strategies across your region to ensure the right coverage in stores, • Partnering with the Brand Director and Regional teams to align people planning with business needs, • Reviewing key people and productivity data, and turning it into clear, practical actions, • Leading Employee Relations cases, giving clear, fair and legally compliant guidance, • Ensuring Health & Safety and wellbeing standards are consistently delivered in stores, • Improving the onboarding experience so new starters feel prepared and supported, • Driving recruitment activity, focusing on quality, speed, and fit for retail roles, • Taking action to reduce turnover and absence, with realistic and workable solutions, • Supporting store teams with engagement and wellbeing initiatives that make a difference day-to-day, • Delivering training sessions and workshops for managers, • Building succession plans and developing talent across your region, • Ensuring fair and consistent pay practices within company guidelines, • Driving D&I practices in a practical, store-focused way, • Developing and supporting In-Store HR Advisors What we’re looking for • Solid HR operational experience, ideally in retail or a multi-site environment, • Confident managing ER cases and employment law matters, • Experience working with payroll, HR systems, and admin processes, • Strong people management and influencing skills, • Comfortable working autonomously in a fast-paced, changing environment, • Able to manage priorities across multiple stores and stakeholders, • Commercial awareness — understanding how people decisions impact store performance, • Willingness to travel regularly Desirable: • CIPD qualification, • IOSH or Health & Safety knowledge What this role is really like This is a hands-on, field-based HR role. You’ll spend time in stores, working directly with managers and teams, supporting real situations as they happen. You’ll need to be: • Practical and solutions-focused, • Comfortable challenging when needed, • Organised and able to juggle multiple priorities, • Focused on making things work in-store, not just on paper Why join us? You’ll be part of a team where people decisions directly impact store performance and employee experience. Your work will be visible, relevant, and applied every day.

Job title: Product Manager Contract: Six months (possibility of extension) Location: London, Paddington (Hybrid) Job description We are seeking an enthusiastic and detail-oriented Associate Product Manager to support the delivery, enhancement, and ongoing optimisation of SAP solutions within our Retail domain. This role primarily focuses on SAP ECC Retail while providing hands-on support to the organisation’s transition to SAP S/4HANA. You will work closely with senior product managers, business stakeholders, technical teams, and programme leads to ensure our SAP platforms continue to enable efficient retail operations today, while helping shape the roadmap for our next-generation S/4HANA landscape. This is an excellent opportunity for someone early in their product career who is eager to develop deeper SAP Retail expertise and gain exposure to a major digital transformation programme. Key accountabilities, responsibilities, and measures Key Responsibilities • SAP ECC Retail (Primary Focus), • Support day-to-day product management activities across SAP ECC Retail modules (e.g., MM, SD, FI integration points, Retail Pricing, Article Master, Listings, management of IDOCs) and management of incident processes., • Assist with gathering and documenting business requirements, user stories, acceptance criteria, and process flows, • Collaborate with technical teams to triage incidents, assess change requests, and ensure timely, highquality delivery., • Conduct functional analysis and support solution design under the guidance of senior product leaders ensuring a fit to standard approach is adopted., • Participate in testing cycles including system integration testing (SIT) and user acceptance testing (UAT)., • Maintain product documentation, release notes, and configuration guides., • Assist with backlog management, sprint planning, and prioritisation activities. S/4HANA Programme Support • Provide support to the S/4HANA programme team during design, build, and deployment phases., • Help compare ECC and S/4 functional deltas relevant to Retail, supporting impact assessments., • Support data cleansing and migration activities, including validation and reconciliation tasks. Key skills Essential • Basic understanding of SAP Retail processes within ECC., • Strong analytical and problemsolving skills with a keen eye for detail., • Experience working with cross-functional teams in a fast-paced environment., • Ability to document requirements and processes clearly and concisely., • Strong communication and stakeholder engagement skills., • Enthusiastic about learning new systems, capabilities, and emerging SAP technologies. Desirable • Exposure to or familiarity with SAP Retail concepts., • Experience with Agile delivery frameworks (e.g., Scrum, Kanban)., • Understanding of Retail industry operations and master data structures. Personal Attributes • A collaborative team player who enjoys problem-solving., • Curious, proactive, and eager to learn from experienced SAP product leaders., • Comfortable managing multiple tasks and adapting to shifting priorities., • Customer-focused with a commitment to delivering highquality business out

Mode Search is supporting a luxury brand in the search for a Merchandising Manager to lead inventory strategy, stock optimisation, and product performance across retail, wholesale and event channels. This role will sit at the centre of commercial operations, ensuring product availability is aligned with business demand while driving efficiencies through data-led merchandising and cross-functional collaboration. The position is based in London with a full-time office-based set up, working Monday to Friday. The role sits within the wider Production function and reports directly to the Head of Production, partnering closely with Sales, Wholesale, Marketing, Logistics and Finance teams. The Role • Take ownership of stock management and movement across all collection inventory within retail locations, wholesale partners, events and internal holdings., • Maintain full visibility of stock positioning across the business, ensuring accurate tracking, reporting and inventory records., • Monitor inventory levels and proactively identify stock shortages, excess holdings and reallocation requirements., • Partner with Logistics teams to coordinate transfers, recalls, returns and stock movements to support commercial needs., • Support stock reconciliations and maintain accuracy across internal systems and reporting tools., • Produce regular stock reviews and reporting to provide visibility across product locations and availability., • Analyse sales performance, product categories and collection trends to identify best sellers, slower performing lines and opportunities for growth., • Review stock efficiency and recommend actions to improve product availability while reducing excess inventory., • Work closely with Retail and Wholesale teams to understand demand, upcoming launches, client requirements and commercial priorities., • Support event activity, appointments and presentations through strategic product allocation and movement planning., • Ensure key products are available for priority clients, events and commercial opportunities., • Prepare and deliver reporting around stock positioning, performance analysis and movement activity for senior stakeholders., • Monitor product performance across multiple channels to support wider business planning and decision making., • Identify underperforming inventory and support actions relating to movement strategies, consolidation, archival planning or future product direction., • Act as the central point of coordination between Production, Sales, Wholesale, Logistics and Finance teams regarding existing stock management., • Contribute to process improvements across merchandising operations, reporting structures and inventory controls., • Support wider team initiatives, strategic projects and ad hoc business requirements. Requirements • Minimum five years’ experience within merchandising, inventory management, stock planning or retail operations, ideally in luxury or high-value product environments., • Strong commercial understanding of stock performance, inventory optimisation and product lifecycle management., • Advanced analytical capability with confidence working across sales reporting, forecasting and inventory data., • Highly organised with strong attention to detail and the ability to manage multiple priorities simultaneously., • Excellent stakeholder management and communication skills with experience collaborating across multiple departments., • Strong Excel capability alongside experience using inventory systems, ERP platforms and reporting tools., • Previous exposure to luxury jewellery, watches, fashion or other premium product sectors would be advantageous., • Understanding of wholesale operations, retail merchandising and stock planning methodologies., • Experience supporting event inventory allocation and client-focused product management., • Commercially minded with strong problem-solving ability and confidence making decisions in a fast-paced environment., • Experience contributing to operational improvements, process development and reporting enhancements.

Experience - Previous experience in a high volume quality restaurant reception using SevenRooms Salary - Competitive Schedule - Full Time JKS Restaurants are seeking a Senior Reception Manager to join their Brigadiers restaurant team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Reception Manager/ Reception Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: • Proven experience as a Reception Manager or Senior in a premium high-volume London restaurant, • Deliver a professional and welcoming guest experience, building rapport to encourage repeat visits, • Manage reservations, walk-ins, and waitlists strategically to maximise covers and service flow, • Handle guest enquiries across phone, email, and in person with professionalism and diplomacy, • Oversee VIPs, regulars, and special requests with discretion and attention to detail, • Respond to guest feedback, complaints, and last-minute changes calmly and efficiently, • Maintain a strong presence on reception during peak service periods, • Optimise table allocation to support revenue and smooth operations, • Monitor booking trends and adjust strategies accordingly, • Coordinate large parties, private dining bookings, and special events, • Full proficiency in SevenRooms Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself • Monthly JKS Dining Out Allowance, • Up to 50% off dining across JKS Restaurants, • Retail & Takeaway Discounts, • Code App Membership, • Company tech scheme Look After Yourself • Discounted Gym Membership, • Stream – stream your pay earlier, • Company Donations for your involvement with Charities, • Cycle to work Scheme, • Employee Assistance Program, • Enhanced Maternity/Paternity Leave, • Access to Financial Advice, • Wedding Gift & New-born Care Package - Celebrating your big occasions, • Season Ticket Loan Progress Yourself • Access to our fantastic L&D Calendar, • A personalised learning & development plan to develop your skills and knowledge, • Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself • Additional holiday for every year with us (rising to 30 days), • Employee referral scheme - paying up to £600 per referral, • Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2025. The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.

ABOUT VIVIENNE WESTWOOD Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values - Gaia, Quality not Quantity, Activism, Culture & Heritage - guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE The People Manager is responsible for the overall effectiveness of the People function. Reporting to the Global HR Director, the role balances strategic advice with hands-on operational leadership and accountability for a generalist People team. Working closely with senior stakeholders across the business, the role provides trusted guidance on employee relations, organisational change, workforce planning, performance, reward, wellbeing, and People operations. It also involves direct support to the Global HR Director on People priorities, complex cases, and strategic initiatives as required. The focus is on delivering consistent, high-quality People practices across the employee lifecycle within a creative organisation. This role is full time based onsite at the Head Office in Battersea, London. KEY RESPONSIBILITIES Strategic People Leadership • Support the Global HR Director to shape and deliver the People strategy, acting as a senior advisor on organisational design, workforce planning, People risk, and culture., • Translate strategic priorities set by the Global HR Director into practical People plans, using People data, metrics, and insight to inform decisions and delivery. HR Operations, Governance & Employee Relations • Hold accountability for the compliant and consistent delivery of the full employee lifecycle across the organisation, ensuring robust governance of People policies and practices in line with UK employment legislation and best practice., • Ensure effective operational delivery through the People team across contracts, onboarding and offboarding, recruitment, systems, data integrity, reporting and internal People communications, maintaining clear standards, quality control and alignment with workforce plans set by the Director., • Lead complex and high-risk ER matters, including investigation, disciplinary, grievance, performance, absence, and organisational change. Performance & Capability • Ensure effective delivery of performance and capability frameworks through the People team, including probation management, performance reviews and performance improvement processes., • Oversee the development and delivery of in-house training programmes, ensuring alignment with business needs and capability gaps., • Manage the effective use of the LMS platform, including content creation, reporting, compliance tracking and continuous improvement., • Oversee relationships with external training providers, ensuring quality, value for money and alignment with development priorities., • Equip managers with clear guidance, training and tools to manage performance effectively, maintaining quality control and audit oversight of team delivery. Payroll & Reward • Ensure accurate and timely provision of People data and reward inputs to Finance and Payroll, maintaining robust internal checks and controls within the People team., • Oversee the administration of Director-approved pay, bonus and retail commission frameworks, ensuring information provided for calculation and payment is complete and accurate., • Work in close collaboration with Finance and the Payroll Manager to resolve queries, manage risk and ensure smooth execution of payroll and commission processes. Wellbeing, Risk & Compliance • Support and provide oversight to the People team in the management of health-related cases, including disability, reasonable adjustments, Occupational Health referrals and Equality Act considerations, ensuring fair, compliant and risk-aware outcomes., • Ensure appropriate frameworks and guidance are in place to support employee wellbeing, inclusion and health-related risk management., • Partner with Office Management on People-related risk and health and safety matters., • Contribute to audits, risk assessments, and continuous improvement of People governance and compliance. CSR & Early Careers • Ensure effective delivery of People-related support to CSR initiatives through the People Leads, including provision of workforce data, policy alignment and employee volunteering coordination., • Maintain oversight of the accuracy and integrity of People data provided for sustainability and reporting purposes., • Oversee the operational delivery of early careers and educational programmes through the People Team, including the intern programme and associated development initiatives. Stakeholder & Advisory Management • Work closely with senior stakeholders and cross-functional leaders across the UK, EU, US and Thailand to support the delivery of People initiatives, organisational change and risk mitigation., • Manage relationships with external People advisers, including legal counsel and specialist consultants, ensuring appropriate support on complex cases, compliance matters and transformation activity. People Team Leadership • Lead and line manage the People team, setting clear standards, priorities and accountability, ensuring delivery aligns with strategic direction set by the Director., • Maintain full oversight of team activity and output across all People functions, providing guidance, quality control and escalation management where required., • Develop team capability across employee relations, stakeholder management and pragmatic problem-solving, balancing effective delegation with hands-on support where necessary., • Contribute flexibly to any other ad hoc tasks and projects. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • 5+ years in a senior generalist HR/People role within a complex or multi-disciplinary organisation., • Proven capability leading complex employee relations matters, organisational change, and People risk., • Strong experience overseeing the full employee lifecycle, HR operations, and People governance., • Demonstrated experience managing and developing HR/People teams, including delegation, coaching, and quality assurance., • Highly effective communicator, able to influence, challenge, and provide clear, pragmatic advice to senior stakeholders and managers., • Adaptable and resilient, with the ability to manage multiple competing priorities and respond effectively to changing business needs., • Solid working knowledge of UK employment legislation and HR best practice., • Experience overseeing reward, payroll, benefits, and performance frameworks, with appropriate governance and controls., • Exposure to immigration, right-to-work, and sponsorship processes., • Confident stakeholder manager with experience partnering senior leaders across functions and geographies., • Comfortable working with People data, systems, and reporting to inform decisions and improve capability. BENEFITS • Staff discounts, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox Discounts and Wellness Hub, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Training and hands-on experience, • Opportunities to build new skills and gain valuable industry knowledge Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out. Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link

Principal Programme Manager / 6 month freelance / EU travel Please note: This position requires regular travel to the client offices to Paris & Brussels (expenses paid). Frequency likely 2 days every fortnight, but can be flexible. YunoJuno has partnered with a renewable energy company who are hiring for a freelance Principal Program Manager for an upcoming 6 month contract. They are seeking an experienced and hands-on Principal Programme Manager to take single-point accountability and full ownership of delivery across the implementation programme in Belgium. Reporting to the Client Delivery Director, this is a delivery leadership role for a practitioner who thrives in the detail — someone with a strong project and programme management toolkit, a structured approach to governance, and the drive to keep complex, multi-workstream programmes on track. Key Responsibilities Single accountable delivery lead — own end-to-end programme delivery across all eight implementation tracks, with ring-fenced capacity and formal decision rights. Critical path governance — enforce weekly critical path steering with variance and dependency control across all active work packages, ensuring risks are identified and acted upon before impacting milestones. Reporting & tracking — establish and maintain consistent programme reporting, with clear status tracking, milestone progress, and delivery metrics that give stakeholders an accurate and up-to-date picture of programme health. Governance — ensure all programme communications follow the agreed governance structure, with clear decision rights and a rapid escalation path for time-critical issues. RAIDD & dependency management — own the RAIDD log and actively manage cross-stream and Global Core dependencies, ensuring delivery-critical dates are visible, tracked, and protected. Scope & change control — manage scope change requests formally, maintaining contractual alignment throughout and preventing scope creep from eroding the critical path. Joint accountability — produce and sign off a joint delivery responsibility matrix with named accountable owners and agreed acceptance criteria across all programme layers. Stakeholder management — act as primary company's counterpart to the senior programme leadership, maintaining trust through consistent delivery on commitments and proactive, honest communication. Skills & Experience Required Proven track record of leading complex, large-scale enterprise software implementations ideally within energy retail, utilities, or comparably regulated industries. Demonstrated experience as a single accountable delivery lead on multi-workstream programmes, with formal authority and executive sponsorship. Exceptional governance and controls capability — critical path analysis, RAIDD management, dependency tracking, change control, and formal escalation processes. Ability to impose delivery rigour and urgency across teams without losing collaboration or momentum. Experienced in client-vendor partnership models, managing senior stakeholders on both sides with credibility and candour. Strong command of MSP/Jira/Confluence as planning and reporting tools; able to drive adoption and standardisation across diverse teams. Proven ability to challenge and reset delivery estimates — replacing optimism bias with velocity-based, data-driven planning. Comfortable operating under scrutiny, with experience preparing and presenting at senior governance forums. Experience managing cross-geography programmes with stakeholders across multiple countries; cross-cultural awareness essential given the UK/Belgium/France context. Familiarity with cloud-native SaaS platform implementations and energy retail processes (billing, market messaging, CRM, customer migrations) is strongly preferred. French or Dutch language skills advantageous but not essential. What You'll Be Joining A high-profile client programme at the heart of the digital transformation, with real scope to make a tangible delivery impact from day one. A multidisciplinary team spanning product, engineering, QA, migrations, and operations across the UK, Belgium, and France. A collaborative environment with direct executive sponsorship and senior visibility across both organisations. The opportunity to shape and professionalise the delivery model for future enterprise client implementations. Success Measures Programme milestones delivered on time and within agreed scope, in accordance with contractual commitments. Weekly delivery reporting in place within four weeks, grounded in validated velocity and FTE data. Consistent, accurate programme reporting in place and actively used by the team within the first month. Joint delivery responsibility matrix signed off by both company and client leadership. All critical path risks actively managed, with no unplanned surprises at governance forums. Strong, trust-based relationships established and maintained with client senior programme counterparts. Start date: ASAP Duration: 6 month contract (likely to be extended) Location: London, with travel to Paris and Brussels (must be OK to travel at least 2 days a fortnight). Hybrid set up. Rate: Depending on experience