Sales hotel jobs in United Kingdom

Senior Therapist - The Peak - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. \n\n About The Job \n\n An opportunity has arisen for a Senior Therapist at The Peak to join us at Jumeirah Carlton Tower. \n\n\n\t • Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service.\n\t, • Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally.\n\t, • Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations.\n\t, • Oversee therapist training paths, maintain treatment room standards, and participate in continual training with product houses.\n\t, • Keep treatment costing and inventory par stock updated, minimize waste, and ensure the "Cost of sales" aligns with budget.\n\t, • Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge.\n\n\n About you \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • High School Diploma.\n\t, • Qualified to NVQ level 3 or equivalent BTEC, BABTEC, CIDESCO or body therapy NVQ Level IV.\n\t, • 2 - 4 years of experience as a Spa Therapist within luxury hospitality or luxury customer service.\n\n\n About the Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty!\n\n\n

About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. \n\n About Jumeirah Carlton Tower \n\n Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. \n\n About the Job \n\n An opportunity has arisen for a Meeting and Events Sales and Planning Manager to join us at The Carlton Tower Jumeirah. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Working closely with and communicate effectively with hotel sales team to support sales and marketing plan objectives.\n\t, • Conducting site inspections, and client entertainment as required\n\t, • Attending and hosting meetings as required, including but not limited daily and weekly event sheet meetings and group meetings.\n\t, • Utilising Delphi and Opera systems in accordance with Jumeirah standards, procedure and best practice. Classification: Internal\n\t, • Personally meeting key event organisers during events in-house.\n\t, • Undertaking post-event follow-up calls to address feedback and solicit re-books or other booking opportunities.\n\n\n About You \n\n\n\t • A Minimum of 2 years’ experience working in Conferences & Events Sales & Planning at a London hotel, preferably within the luxury segment\n\t, • Knowledge of Microsoft office, Opera and Delphi.\n\n\n About the Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

Order Taker - In Room Dining - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. \n\n About The Job \n\n An opportunity has arisen for an Order Taker to join us at Jumeirah Carlton Tower within our In-Room Dining Team. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Maximize sales and profits through exceptional value and service, utilizing effective up-selling and cross-selling techniques throughout the hotel.\n\t, • Maintain a thorough knowledge of all in-room dining menu items and actively review relevant information such as hotel events and daily specials.\n\t, • Demonstrate an understanding of hotel facilities and become proficient in hotel management systems such as Opera, Epicure, and Hotsos.\n\t, • Adhere to punctuality and uniform standards while fostering positive relationships with colleagues and other departments.\n\t, • Ensure compliance with hotel policies related to Fire, Health, Hygiene, and Safety, and possess a pleasant demeanor with proficiency in English and preferably additional languages.\n\n\n About You \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • Strong communication and interpersonal skills\n\t, • Strong customer service orientation\n\t, • Ability to tolerate moderate amounts of walking\n\t, • Ability to work flexible hours\n\t, • Demonstrates excellent grooming standards\n\n\n About The Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty!\n

Food & Beverage Assistant - Hook, Hampshire \n\n Join our fantastic team here at Tylney Hall Hotel where we encourage personal development, offering full departmental and hotel induction training to support you with the start of your journey here at Elite Hotels. Hotel offers benefits such as free parking, meals prepared fresh via our Kitchen Team, and opportunity to live in staff accommodation here on the beautiful estate. \n\n Key Responsibilities may include: \n\n\n\t • Ensure that the Lounge & Bar areas are correctly prepared for service - including afternoon tea.\n\t, • To serve all beverages to the required standards, and to ensure such service is friendly and efficient.\n\t, • To be aware of all the duties relating to the role of bar person refer to the function details and ensure that such duties are carried out to the required standards.\n\t, • Supporting with delivering the "Elite Experience" to guests who visit our beautiful Grey Lounge for afternoon tea\n\n\n At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about. \n\n Tylney Hall Hotel: \n\n Tylney Hall Hotel is a beautiful 4 red Star Hotel with 113 bedrooms, set in the heart of 66 acres of glorious park & boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. Our facilities include beauty treatment rooms & leisure facilities including both an indoor & an outdoor pool & banqueting facilities which are second to none. \n\n Why work at Hotel: \n\n \nAs an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you! \n \nBenefits \nTo support our staff we offer: \n\n\n\t • Meals are provided by our talented kitchen team\n\t, • We have plenty of free parking.\n\t, • We also have amazing recognition awards for exceptional customer service\n\t, • Reduced price stays in all of our hotels – where you are treated like a guest no matter who you are!\n\n\n If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received. \n\n *service charge is dependent on sales performance and not guaranteed

Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking travel, managing reservations, and ensuring financial accuracy across bookings and invoices. This role requires strong Sabre proficiency and a detail-oriented approach, with tasks including invoicing, reconciliation, and commission tracking. Must be able to book both domestic and international travel, including hotels, car hire, and ground transportation. Proficient in ticketing and exchanges. Excellent customer service, sales skills, and problem-solving abilities required. Also assists with overall day-to-day operational support. Duties/Responsibilities • Support Think Travel advisors with booking and managing domestic and international travel, • Advise on transportation, accommodations, and destination options, • Prepare cost estimates for travel and related services, • Book flights, hotels, car hire, and ground transportation in Sabre, • Handle ticketing, reissues, and exchanges, • Prepare and issue invoices, ensuring accuracy, • Reconcile bookings against supplier invoices and resolve discrepancies, • Track commissions and payments, • Assist with air and hotel contracting and rate review Required Skills/Abilities • 3–5 years Sabre experience required, • Excellent customer service and sales experience, • Strong attention to detail, especially with financial data, • Strong verbal and written communication skills, • Excellent organizational skills and ability to manage multiple bookings, • Ability to work with urgency and prioritize effectively, • Proficient in Microsoft Office, especially Excel, • Strong problem-solving and research skills, • Understanding of air and hotel contracting and vendor relations Education and Experience • Previous experience booking domestic and international travel required, • 3–5 years Sabre experience required, • Experience with invoicing, reconciliation, or commission tracking preferred, • Travel industry experience required, • Experience reviewing contracts and rates in GDS preferred

Are you a hands-on and passionate Food & Beverage professional ready to lead and inspire a dynamic team? The Marylebone Hotel, a luxury and contemporary destination in the heart of London, is seeking an experienced Food & Beverage Director to oversee our multi-outlet operations, including 108 Brasserie, the Cocktail Bar, and Meetings & Events. About the Role: As the Food & Beverage Director, you will take a strategic leadership role in driving the commercial success and operational excellence across all F&B outlets. You will help drive the repositioning of the 108 Brasserie to enhance its market presence and appeal, while developing innovative activations to elevate guest engagement and revenue growth. Your role is critical in shaping the overall food and beverage experience, inspiring your team, and delivering exceptional standards that reflect The Marylebone’s luxury reputation. Key Responsibilities: • Provide visionary leadership across 108 Brasserie, the Cocktail Bar, and Meetings & Events, ensuring consistent excellence in service and operations., • Help drive the strategic repositioning of 108 Brasserie, defining its unique identity and driving enhanced guest experiences through creative concepts and activations., • Develop and implement compelling activations and events that increase guest engagement and contribute to revenue growth., • Mentor, motivate, and develop a high-performing food and beverage team, fostering a positive and productive culture., • Oversee daily operations to guarantee seamless service delivery and outstanding guest satisfaction across all outlets., • Collaborate closely with kitchen, events, and front-of-house teams to ensure flawless coordination and execution., • Drive sales growth and financial targets, managing budgets, staffing, scheduling, and cost controls effectively., • Analyze business performance, identify opportunities for improvement, and implement strategic initiatives., • Handle guest feedback with professionalism, addressing any issues promptly to uphold the hotel’s high standards., • Support the delivery of successful meetings and events, ensuring all client expectations are met or exceeded. What We’re Looking For: • Proven experience as a Food & Beverage Director or senior operational leader within luxury or upscale hospitality., • Demonstrated success in repositioning restaurants and developing innovative activations that drive commercial results., • Strong operational expertise across multi-outlet environments including restaurants, bars, and events., • Exceptional leadership and team development skills with a hands-on approach., • Excellent communication, interpersonal, and organisational abilities., • Ability to thrive under pressure in a fast-paced, dynamic environment., • Passionate commitment to delivering outstanding luxury guest experiences., • Experience within London’s competitive hospitality market is highly advantageous. The Perks of working for The Marylebone Hotel: • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Assistant Director of Event Operations The Chancery Rosewood is redefining luxury in Mayfair, housed in the former U.S. Embassy and reimagined by Sir David Chipperfield. With 144 suites by Joseph Dirand and a collection of dynamic dining and bar spaces, it’s a place where experiences are curated, conversations flow, and every detail matters. As Assistant Director of Event Operations, you will stand at the heart of some of the most extraordinary events our property has to offer, supporting the Director of Event Operations in leading a team and a function that sets the standard for luxury event delivery at The Chancery Rosewood. This role calls for someone who is equally at home on the floor managing a high-profile banquet and behind the scenes orchestrating the logistics that make it possible. You will bring operational rigour, inspirational leadership, and an instinctive understanding of what it means to deliver events that are not merely well-run, but genuinely unforgettable. If you are driven by the pursuit of excellence, energised by complexity, and passionate about elevating every event experience from the first briefing to the final farewell, we would love to hear from you. Key Responsibilities • Support the Director of Event Operations in the strategic and day-to-day leadership of the events operation, taking ownership of end-to-end event execution across weddings, corporate functions, private gatherings, and high-profile conferences, ensuring every event reflects the standards and values of Rosewood Hotels & Resorts., • Act as a senior point of contact for event hosts and VIP guests, delivering a personalised, anticipatory, and discreet service that instils confidence and exceeds expectations at every stage of the event journey., • Lead and inspire the event operations team, conducting pre-shift and pre-event briefings, aligning associates on event requirements, and cultivating a culture of accountability, excellence, and genuine hospitality., • Collaborate closely with Event Sales, Food & Beverage, Culinary, and all relevant departments to ensure seamless, end-to-end coordination across every function, with clear communication and shared ownership of outcomes., • Oversee the preparation, set-up, service, and breakdown of all event spaces, ensuring décor, lighting, seating, and all operational details meet the exacting standards expected of a Rosewood property., • Contribute to budgeting, forecasting, and cost control across the events operation, maintaining strong relationships with vendors and suppliers and ensuring quality and value are upheld at every level., • Champion diversity, equity, and inclusion within the team, modelling inclusive behaviours, supporting equitable experiences for all associates, and ensuring recruitment and development practices reflect the hotel's commitment to equal opportunity., • Maintain the highest standards of confidentiality in all matters relating to guests, associates, and business operations, and ensure full compliance with Health & Safety legislation, COSHH regulations, and hotel fire and safety procedures. About You • Connection — You build authentic, lasting relationships with guests and colleagues alike, possessing the rare ability to make every guest feel genuinely known and valued while fostering a spirit of trust, collaboration, and mutual respect across the entire hotel team., • Guest-Centricity — You understand instinctively that event operations is about far more than logistics — it is about crafting deeply personal, memorable experiences for every guest and client, anticipating their needs with precision, and ensuring that every detail, however small, is executed to perfection., • Influencing — You communicate with eloquence, confidence, and adaptability, whether briefing a large events team, managing expectations with a VIP client, or aligning multiple departments around a complex programme — always ensuring the right information reaches the right people at exactly the right moment., • Integrity — You operate with the utmost discretion and professionalism at all times, handling sensitive guest and business information with care, taking full ownership of every commitment you make, and consistently upholding the hotel's values and standards in every interaction., • Drive — You bring exceptional energy, dedication, and attention to detail to every shift, proactively seeking opportunities to elevate the event experience, pursuing continuous self-development, and approaching every challenge as an opportunity to demonstrate what truly outstanding service looks like., • Adaptability — You thrive in a dynamic, high-pressure luxury environment, remaining composed and solutions-focused when priorities shift or unexpected challenges arise, and bringing creativity and resourcefulness to every situation without ever allowing the guest to feel anything less than completely at ease. What we can offer you • 12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available), • Discounts on Food & Beverage, • Flexible benefits app and monthly allowance to spend on whatever you like, • Give days - A paid volunteering day of leave annually, • Up to 16 weeks paid parental leave, • Birthday day off - A paid day of leave for your birthday, • Developmental & social calendars, • Life insurance, • Enhanced sick pay policy Diversity & Inclusion At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background. About Rosewood Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.

We’re looking for a Senior Group Sales Manager to drive group business across three of our London Lifestyle Hotels. This is a pivotal, senior commercial role for a relationship-led, commercially sharp sales professional who thrives in a fast-paced lifestyle hospitality environment and knows how to win, grow, and retain high-value group business. The Role Working closely with the Director of Sales, you will own and shape the Group Sales strategy for our London lifestyle cluster, with a strong focus on corporate, MICE, and creative-led group segments. You’ll manage a portfolio of high-producing accounts while proactively developing new business across domestic and international feeder markets. From prospecting to post-stay follow-up, you’ll oversee the full group sales lifecycle, ensuring a seamless, elevated experience that reflects the DNA of our lifestyle brands. Benefits you’ll receive as Senior Group Sales Manager: • 30 days of holiday per year - including bank holidays, increasing with years of service, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for work uniform, • Travel season ticket loan, Ride to Work Scheme, • Annual Staff parties and events, • Company pension plan What You’ll Be Doing • Driving group room revenue and ADR across the London cluster, • Developing and executing a clear, focused Groups sales strategy, • Managing and growing a portfolio of high-value corporate and leisure group accounts, • Proactively sourcing, negotiating, and converting complex group enquiries, • Building strong partnerships with agencies, TMCs, DMCs, production companies, and corporate bookers, • Representing the hotels at client events, site inspections, FAM trips, and industry functions, • Collaborating closely with Revenue, Marketing, Events, and Operations to maximise performance, • Staying ahead of market trends and competitor activity to spot new opportunities About you: • Proven success in Group Sales within hotels, ideally lifestyle or premium brands, • Strong commercial mindset with a track record of revenue growth and account retention, • Confident relationship builder with excellent negotiation and presentation skills, • Proactive, organised, and comfortable managing complex pipelines, • Strong knowledge of corporate, creative, agency, fashion, or luxury leisure segments Why Join Us? You’ll be part of a dynamic lifestyle hotel cluster in London, with the opportunity to shape group strategy, work with exciting clients, and collaborate across a leading international hospitality group. If you’re commercially driven, creatively minded, and ready to take ownership of a high-impact group sales role - we’d love to hear from you.

Job Location: London (Soho Works) About Cavari Cavari is a new premium bathroom and interiors brand, launching with a focused range of architectural baths and brassware. We are building Cavari deliberately prioritising: • Design integrity, • Product quality, • Long term brand authority This is not a volume-led, discount-driven brand. Alongside our D2C offering, we operate a commercial projects arm - working with developers, contractors, hotel groups and house builders who require bathroom specification and supply across multiple units. The Role We are hiring a Head of Commercial Projects to own and grow Cavari’s commercial pipeline from first contact through to delivery. This is a senior, commercially-focused role. You will be the primary point of contact for all multi-unit enquiries - qualifying leads, building client relationships, producing specifications and quotations, and managing delivery to completion. This role involves site visits, client meetings and developer conversations - you need to be mobile and present. What You’ll Be Responsible For Lead Management & Conversion Specification & Quotation Client & Partner Relationships Delivery & Coordination Commercial Reporting Who We’re Looking For You’re likely: • Experienced in specification sales, project sales or commercial account management within bathrooms, interiors, fit-out or construction, • Comfortable handling complex, multi-line quotations with tight turnaround expectations, • Commercially sharp - you understand margin, lead time and project risk, • Confident with developers, contractors and procurement teams, • Organised, self-sufficient and used to managing a pipeline without heavy management overhead

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Senior Therapist at The Peak to join us at Jumeirah Carlton Tower. • Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service., • Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally., • Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations., • Oversee therapist training paths, maintain treatment room standards, and participate in continual training with product houses., • Keep treatment costing and inventory par stock updated, minimize waste, and ensure the "Cost of sales" aligns with budget., • Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge. About you The ideal candidate for this position will have the following experience and qualifications: • High School Diploma., • Qualified to NVQ level 3 or equivalent BTEC, BABTEC, CIDESCO or body therapy NVQ Level IV., • 2 - 4 years of experience as a Spa Therapist within luxury hospitality or luxury customer service. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

Position: Night Manager Reports to: Front Office Manager and Assistant Front Office Manager What will I get? • A competitive gross annual salary of £41,000–£42,000 (inclusive of service charge), based on a 40-hour working week and dependent on experience. The role follows a shift pattern of four consecutive 12-hour shifts, followed by four days off., • Enhanced annual leave, increasing with length of service, • Complimentary meals whilst on duty, • Employer pension contribution (3%), • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • Ongoing learning and professional development opportunities, • Employee recognition programmes, including long service awards and appreciation initiatives, • A vibrant social calendar with team events, seasonal celebrations and company updates, • Access to the CODE App, offering exclusive discounts across restaurants, hotels, and experiences in the UK, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing as Night Manager? As the Night Manager, your primary responsibility is to lead and inspire the night team, fostering a highly motivated and successful group. Your role involves maintaining night security and ensuring guest safety throughout the night operation. Excellent communication skills are crucial, and you should focus on building positive and supportive relationships with your colleagues. Given your guest-facing position, impeccable presentation is essential, and your willingness to engage with guests to ensure their satisfaction is a key aspect of the role Managing Hotel Operations: • Conduct thorough handovers from previous shifts, recording and addressing necessary follow-up tasks., • Perform night accounting and reception duties with utmost professionalism and adherence to hotel standards., • Complete the End of Day procedure on Guestline software accurately., • Prepare night audit reports, reception handover reports, and management reports., • Address guest complaints promptly and effectively, taking necessary remedial actions., • Ensure timely communication of guest feedback and complaints through the use of the Omni system and House Managers, ensuring appropriate follow-up actions., • Conduct daily briefings for each shift to stay aligned with team objectives., • Support the rate strategy, maximise sales and revenue, encourage upselling, and promote F&B outlets and other services., • Stay informed about daily hotel results, events, VIPs, media, and influencers., • Act as a hotel ambassador, ensuring guests respect the neighborhood policies. Managing Team Operations: • Participate in training day and night team members., • Manage night staffing levels according to hotel demands and coordinate team schedules and vacations with the Front Office & Assistant Front Office Manager, • Oversee night staff and ensure efficient task completion, including the Night Chef., • Implement and update departmental policies and procedures, ensuring understanding among team members., • Assist with Night Room Service requests from in house guests. Enhancing Guest Experience and Services: • Monitor and supervise the level of guest service across departments, correcting any lapses immediately., • Contribute to building a detailed guest database in Guestline, noting preferences and special requests., • Provide courteous and friendly assistance to all guests, employees, and visitors., • Resolve guest satisfaction complaints during the night shift., • Conduct regular security walks of the hotel to connect with guests and ensure property safety. Managing Financial Performance: • Evaluate departmental performance using key metrics and financial targets to inform future plans., • Enforce hotel credit procedures and maintain accurate records., • Ensure compliance with hotel accounting procedures and GDPR regulations regarding personal data handling., • Perform miscellaneous accounting procedures as required. Ensuring Health and Safety: • Understand and comply with relevant health and safety legislation., • Ensure team members are aware of and adhere to security, health, and safety regulations., • Act in accordance with fire instructions and ensure team members are trained accordingly., • Take overall responsibility for health and safety within assigned departments., • Promote a safe working environment on a daily basis., • Attend statutory training and ensure compliance with legislative change Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

We are seeking an experienced and inspiring Executive Chef to lead our kitchen operations and deliver outstanding culinary experiences aligned with the standards of a luxury property. This senior leadership role is responsible for all aspects of kitchen management, food quality, cost control, team development, and guest satisfaction. The successful candidate will combine strong commercial acumen with operational excellence and a passion for developing high performing teams. Key Responsibilities Kitchen Operations & Leadership • Lead, motivate and develop all chefs, cooks and the wider kitchen team, ensuring consistent standards of food quality, presentation and service., • Maintain exceptional standards across all kitchen areas., • Conduct daily briefings and monthly team meetings to ensure effective communication and engagement., • Ensure a positive team culture that promotes pride, professionalism, respect and high employee morale., • Take a proactive approach to performance management, working closely with People and Culture where required. Food Quality & Guest Experience • Consistently deliver food of exceptional taste, quality and presentation that exceeds guest expectations., • Ensure strict compliance with food safety, hygiene and HACCP standards at all times., • Maintain strong awareness of regular guests and encourage repeat business through personalised service., • Anticipate guest needs and deliver service in line with the brand’s Proud values. Financial & Commercial Management • Maximise kitchen profitability through effective cost controls, waste minimisation and stock management., • Oversee ordering, receipt, storage and security of all food items., • Track food costs and support the preparation of departmental budgets, forecasts and performance reports., • Identify and maximise all revenue-generating opportunities. Planning, Strategy & Coordination • Analyse daily and future business levels, including arrivals, events and promotions, ensuring effective forward planning., • Liaise closely with the Director of Sales & Marketing and the F&B Manager on events, promotions and special requirements., • Maintain strong interdepartmental relationships to ensure seamless guest experiences., • Monitor competitor activity and industry trends to maintain a competitive luxury offering. Health, Safety & Maintenance • Ensure all kitchen, back of house and staff dining areas are maintained to the highest standards of cleanliness and safety., • Take responsibility for routine equipment maintenance, reporting wear, damage or issues promptly., • Promote a safe working environment for colleagues and guests in full compliance with health and safety regulations. About You • Proven experience as an Executive Chef or Senior Head Chef in a high end or luxury hospitality environment., • Strong leadership skills with a track record of developing and retaining high performing teams., • Excellent financial, budgeting and cost control expertise., • Creative, trend aware and passionate about food excellence., • Highly organised with the ability to manage multiple priorities in a fast paced environment., • Flexible, professional and committed to continuous personal and professional development., • Excellent communication and interpersonal skills. The Perks of working for The Bloomsbury Hotel: • Service Charge, • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Bloomsbury, London Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence. The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Food & Beverage Assistant/Cellar Person Location: Westminster Salary: £31,500 plus overtime Hours: Full-Time – 40 hours per week Mon-Fri One Great George Street is a prestigious, Grade II listed venue nestled in the heart of Westminster, London. This stunning Edwardian building, known for its iconic four-domed architecture, offers exceptional facilities for conferences, meetings, gala dinners, receptions, and weddings. It also serves as the headquarters of the Institution of Civil Engineers — a globally respected body dedicated to promoting innovation, knowledge exchange, and excellence in civil engineering. The Role: We’re looking for a hands-on, customer focused Food & Beverage Assistant/Cellar person to join our Catering team at OGGS. This is a varied role, ideal for someone who enjoys working across cellar operations, café/bar service, and events, while helping to maintain high hospitality standards. You’ll split your time evenly between cellar responsibilities and front of house food & beverage service, playing a key role in delivering outstanding experiences across Kendal’s, events, conferences, meetings, room service, and bar operations. Key Responsibilities: • Managing cellar operations, including stock control, deliveries, issuing stock, and maintaining cellar integrity., • Supporting the running of running events, conferences, meetings, café bar and room service operations, • Assisting with beverage ordering, stock projections, and monitoring consumption, • Coaching and guiding casual and temporary staff during events and bar service, • Liaising closely with kitchen and front of house teams to deliver smooth, high-quality service, • Ensuring compliance with licensing laws, food allergen legislation, and health & safety standards, • Maintaining accurate stock records and supporting stocktakes using the P2P (Procure Wizard) system, • Identifying risks, resolving issues promptly, and escalating where required, • This is a physical role that requires some manual handling. All relevant manual handling training and safety equipment will be provided. About You: • Strong background in conference, banqueting, hotel, or venue administration (e.g., Sales/Conference Coordinator)., • Excellent command of written and spoken English., • Confident MS Word, Excel and Outlook user., • Experience using a computerised diary system., • Exceptional organisational skills and the ability to prioritise effectively., • Comfortable using initiative and working flexibly in a changing environment., • Experience in operational roles within a hotel or venue setting., • Brilliant customer focus and attention to detail., • Strong communication and confident but appropriate assertiveness., • Team‑orientated with excellent relationship‑building skills., • Able to generate ideas, improve processes and influence client satisfaction., • Highly organised, proactive, and able to re‑prioritise in a dynamic environment. Qualifications: • Good level of education (GCSE or equivalent)., • NVQ / HNC or above in Hospitality / Catering Management is desirable, • WSET basic wines and spirits certificate or equivalent desirable ICE Group Benefits: • 25 days annual leave plus Bank Holidays, • Shutdown over Christmas period, • Annual £100 allowance towards your well-being, • Discounted hot food from on-site Café bar., • Up to eight per cent of salary contributed to a personal pension scheme., • 24-hour employee support line, • Death in service benefit equivalent to one year’s salary, • Interest free season ticket loan, • Cycle to work scheme., • Big Gym membership savings with the Gymflex scheme, • Your Rewards discount scheme ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at people.team@ice.org.uk General Data Protection Regulations (GDPR) 2018 The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: dataprotection@ice.org.uk Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data.

Position: Restaurant Supervisor Report to: Restaurant Manager What will I get? • Competitive salary ranging from £43,000 to £45,000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Supervisor at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines, our menus, and dining out. You will also be responsible for maintaining daily operations such as opening and closing, cash up, reporting, and operational organisation. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. As is the case for our Head Waiters/Waitresses, our Supervisors must have an irreproachable, elevated service style, excellent wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. What sets our Supervisors apart from our Head Waiters/Waitresses is their operational duties. As a supervisor you will thrive amidst service, while keeping an eye on BOH and FOH standards. You will be trained in and have a deep knowledge of what makes our property unique, and ensure the team follow. You will also undertake tasks such as daily briefings, stock-count, rota updates, and cash-up. You will collaborate closely with our Restaurant Manager and fellow Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London, and develop yourself into a master of all things hospitality. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Engage with VIP guests discreetly and professionally, maintaining the high standards expected in our unique setting. Operational Management and Efficiency: • Execute and monitor opening, shift change, and closing duties, ensuring consistency and readiness., • Conduct daily briefings, assign floor sections, and ensure all team members are aligned and ready., • Help manage daily staffing levels and adapt floor coverage in real time based on guest flow., • Communicate effectively with the kitchen and bar to maintain seamless service., • Maintain floor standards for presentation, cleanliness, and atmosphere throughout service., • Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives., • Monitor compliance with health, safety, sanitation, and alcohol awareness standards. Health and Safety Management: • Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations., • Act in accordance with fire safety instructions and promote a safe working environment., • Attend to and stay updated on mandatory training and legislative changes. Staffing and Team Development: • Assess staffing needs and develop plans for future growth., • Coach, train, and nurture more junior members of staff., • Elevate team performance, morale, productivity, and enthusiasm. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Someone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays.

Position: Head Waiter/Waitress What will I get? • A competitive salary of £40,000–£41,000 per annum (gross), based on a 40-hour working week and inclusive of service charge, • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Head Waiter/Waitress at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. What sets apart our more junior waiters/waitresses and our head waiters/waitresses besides an elevated service style is their wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. You will collaborate closely with our Restaurant Manager, Floor Manager, and Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior waiters in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Direct more junior members of staff on SOPs., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Engage with VIP guests discreetly and professionally, maintaining the high standards expected in our unique setting. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Somone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Entry Level Sales and Customer Service Role - Immediate Starts Full-Time Equivalent Position (£24,000 - £30,000 OTE) Looking for a role that will support you and develop your skills within fast-paced sales and customer-facing environments? Join a growing and thriving sales and customer service team in Croydon! Our client, a well-established sales and marketing company located in Croydon, is currently on the lookout for ambitious individuals to support their ongoing growth and rising client demand. The key attributes they are looking for are: • Positive and Proactive: A "can-do" attitude is essential., • Professional: Maintain a professional manner and appearance., • High Standards: Committed to high customer service standards., • Full Availability: Full-time availability (4/5 days a week between Monday and Saturday). Note: This role is NOT suitable for international students or those in full-time education. What You'll Be Doing • Generating New Business: Building a new customer base for clients within residential environments., • Team Collaboration: Working alongside a motivated and high-energy sales team., • Customer Service: Providing high-quality service and brand representation., • Sales Acquisition: Driving results through face-to-face interactions. The Rewards of Joining This Team • Elite Mentorship: Access to expert coaching in sales, marketing, and customer service., • Team Culture: Immerse yourself in a workspace that feels like a community. From office buzz to epic social events, the energy never stops., • Built-In Support: Join a successful, established team of pros who have your back and will help you smash your targets from day one., • Unlimited Financial Freedom: Benefit from completely uncapped earnings. With enticing incentives and commission structures, your income potential has no ceiling., • Global & National Travel: From regional road trips to international retreats, our client takes their success on the road! The Process They are currently holding informal chats for their new sales and customer service roles. Send your CV to the recruitment team today for this immediate-start opportunity, and they’ll reach out if you're selected for the next steps. Experience is not necessary for this full-time equivalent, self-employed, commission-based role due to their development programme. However, experience in the following areas may give you a head start: retail, warehouse, administration, receptionist, customer service, marketing, sales assistant, cleaner, promotions, events coordinator, or any kind of hospitality (hotel, front of house, or bar) experience. Why? If you have a background in any of these areas, you will have already developed a strong work ethic and essential communication skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week. If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) *Please note: By applying to this advert, you acknowledge that our privacy policy applies and give consent for Blackwater Recruitment to share your data with our client so they may contact you regarding this role or any other role they deem suitable. For more information, please see our website before applying.

Main Purpose of Role: This role is responsible for maintaining a professional and efficient work environment while providing essential support to the field and management team. It involves managing operational tasks, coordinating client deliverables, and optimising workflows to drive overall business efficiency. This is a client facing role that requires a data driven graduate. You should have strong Excel and presentation skills. Key Tasks and Responsibilities Administration & Customer Service • Represent the business and its clients professionally in all aspects of the role., • Provide comprehensive support to field teams, ensuring alignment with their goals, strategies and objectives., • Utilise data-driven insights to deliver analytical reports that enhance the services provided by the platform., • Build and maintain strong client relationships through phone, email and face-to-face interactions., • Coordinate hotel bookings, train and international travel arrangements, including flights, accommodation and visa requirements., • Manage procurement of marketing materials, office supplies and other necessary resources., • Organise internal and external meetings and company events, including IT coordination, presentation decks, venue arrangements, accommodation, and refreshments., • Attend client meetings as required, providing support to the management team., • Assist the new business team by gathering information, conducting research, and supporting field visits for sales proposals and pitches., • Liaise with distribution and logistics companies to coordinate POS deliveries to field staff or store locations., • Work collaboratively with internal team to ensure all processes are completed and within required timescales., • Contribute to the development of an efficient administration service that meets all required deadlines., • Manage general administrative tasks, including arranging couriers and sending correspondence. Reporting & Performance • Demonstrate a results-driven mindset, focusing on performance excellence and maximising return on investment for clients., • Assist in the preparation of professional presentations., • Ensure timely and accurate completion of all tasks to meet organisational deadlines and expectations., • Generate weekly and monthly reports in Microsoft Word, Excel and PowerPoint as required by the management team., • Work towards achieving individual and team performance targets., • Perform accurate data entry, expense claim processing, and other administrative tasks within set deadlines. Technical Skills & Proficiency • Proficiency in Microsoft Office Suite is a must, • Intermediate Excel Proficiency: Experienced in using Microsoft Excel for data organisation, reporting, and analysis. Proficient in functions like VLOOKUP, XLOOKUP, PivotTables and conditional formatting to manage and interpret operational data., • Capable of creating basic dashboards, generating reports and using charts to visualise key metrics., • Proactive problem-solving skills, leveraging data to make informed decisions. Other Requirements • Strive for excellence in all aspects of the role., • Adhere to company workplace behaviours and values., • Maintain compliance with Health & Safety Regulations., • Take responsibility for personal development, ensuring completion of all mandatory training., • Uphold General Data Protection Regulation (GDPR) policies and maintain confidentiality., • Stay informed and comply with all company policies and procedures., • This role requires a highly organised and detail-oriented individual with strong communication skills, a proactive problem-solving mindset and the ability to multitask efficiently in a fast-paced, multi-client environment.

We are launching a brand new premium flexible workspace within the new art’otel London Hoxton - a bold, design‑led destination in the heart of Shoreditch that blends elevated hospitality with modern workspaces. We’re looking for an Operations Manager to play a key role in the pre‑opening and launch, before leading the day‑to‑day operations of this flagship workspace. This role is central to delivering an exceptional member experience, strong operational standards and commercial success across co‑working and leased office floors. What you’ll do: Pre‑Opening & launch • Support senior leadership in defining service standards, tone of voice and the overall workspace experience within the art’otel brand, • Develop and implement operational policies, procedures and SOPs, • Design member journeys, hospitality touchpoints and community programming, • Work closely with project and design teams during build and fit‑out, • Support the selection and set‑up of workspace systems, • Lead recruitment, onboarding and training of front‑of‑house and community teams ahead of opening, • Support soft‑opening activity, operational trials and launch readiness Workspace Operations & Member Experience • Ensure the smooth, efficient and personalised day‑to‑day running of the workspace, • Lead community engagement, events and relationship‑building initiatives, • Act as the main escalation point for member feedback, issues and service recovery Team Leadership • Manage reception, community and support teams, • Rota planning, performance management and ongoing training, • Build a strong, service‑led team culture aligned with hospitality values Facilities, Compliance & Commercial Support • Maintain premium presentation, cleanliness, safety and compliance across all workspace areas, • Manage planned and reactive maintenance, • Support sales activity through show‑space readiness and member tours, • Work closely with the sales team and hotel F&B teams to enhance commercial performance, • Manage operational budgets, support procurement, • Track utilisation, performance trends and feedback to drive continuous improvement Our benefits: • 30 days of holiday per year - including bank holidays, increasing with years of service, • PPHE and Radisson Hotel discounts, • Food and Beverage discounts at our restaurants and bars, • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice and 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan,, • Ride to Work Scheme, • Annual team member parties and events About you • Extensive experience in operations within flexible workspace, hospitality or premium service environments, • Confident people leader with a hands‑on, service‑focused approach, • Strong operational, facilities and organisational skills, • Commercially aware, detail‑driven and passionate about hospitality and community This is a rare opportunity to shape a flagship workspace from day one, embedded within one of London’s most iconic hotel openings. If you feel this exciting next step is the one for you, apply now!

Job Description Administrator - Dartford - Apply Now to join Stannah Do you have excellent customer service skills and are looking for a weekend job? We have an exciting opportunity for an out-of-hours Weekend Administrator to join Stannah. As a Weekend Administrator, you will work 14.5 hours a week, between the hours of 06.45 and 22.30pm on a Saturday and Sunday. Bank holidays are shared between the team on a rota basis. This is a 12 Month Fixed Term Contract. Due to the hours required, this role would not be suitable for a candidate looking to work full-time in another role alongside this position. If you're passionate about customer satisfaction and thrive in a fast-paced environment, this is the perfect weekend admin job for you. Weekend Administrator Responsibilities: • Answer phone calls from all customers and, • Handle all queries appropriately., • Ensure all calls are logged with the relevant information, • Issue engineers with call outs, • Record and distribute sales enquiries, • Take accurate messages and distribute to the relevant people, • General administration Please see the full job description here: _ Qualifications Weekend Administrator Requirements: • Previous customer service or administration experience, • Excellent telephone manner, • Administration or customer qualification would be desirable #LDS Additional Information This is a great opportunity for someone who has previously worked in a call centre or admin position. Benefits Include: • Competitive Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Free parking Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Keywords: Customer Service Administrator, Location: Dartford, ENG - DA1 1LG

Job Description Waldorf Astoria London - Admiralty Arch is seeking a Groups, Conference, and Events (GCE) Sales Manager, to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

Support the channel health assessment process, work with the Sales teams to develop corrective action plans Conduct hotel-level training webinars, develop product and program guides, training materials, and best practice documents Strategic Engagement and Product Optimization Increase Hilton par

Reception Managers in our stylish hotel, ensure the service provided by the reception team is consistently, excellent, exceeding guests’ expectations throughout their stay. Implement sales, marketing and rates policies as defined by the Revenue Manager.

Rosewood Hotel Group is seeking an Event & Group Executive to join the Events Sales team at Rosewood London.

A premier hospitality company in Greater London is seeking a Casual Conference and Events Manager to manage all aspects of Conference and Banquet operations.You will deliver exceptional guest experiences while optimising sales and ensuring targets are met.Candidates should have a background in hotel

COMO Hotels and Resorts, located in City of Westminster, is seeking an Events Coordinator to support the events business for COMO Metropolitan London. Applicants should have at least one year of experience in a Hotel Events department within a luxury operation.

You bring experience within groups, events or hotel sales, ideally within a luxury hotel environment. As a Group & Events Sales Manager, you will play a key reactive sales role in converting group and event enquiries into memorable experiences at Nobu Hotel London Portman Square. This role is ideal

The Landmark London is seeking a passionate Event Sales Executive to join our Event Sales Department on a permanent basis. This role requires a minimum of 2 years' experience in event and group sales within a hotel environment, emphasizing upselling and collaboration across departments.

Minimum of 2 years’ experience in event and group sales within a hotel environment is required. Employee recognition schemes and Social Committee events including gala dinners and much more!. Manage all event and group enquiries from initial contact through to contracting and conducting site visit

Mandarin Oriental Hotel Group Limited is seeking a skilled Content & Social Manager for their Sales & Marketing team in London.

The Ned City of London Sales is seeking a Hospitality Real Estate Analyst to support hotel and mixed-use project development.

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Hotel Chocolat in Westminster is seeking an Assistant Store Manager who is passionate about customer service and chocolate. The role involves supporting the Store Manager, driving sales, managing operations, and training staff. In return, the company offers performance incentives and an extensive st

Theobalds Hotel is seeking a passionate and experienced Sales Manager to grow accommodation revenues. This is a great opportunity to contribute to revenue growth in a recently refurbished hotel environment.

Quest Employment is seeking a full-time Events Sales Manager based in Watford, Hertfordshire, to work for a prestigious five-star hotel. The role involves managing incoming inquiries and converting business across a variety of corporate events. The ideal candidate should have experience in event sal

The role is to take the responsibility for converting business reactively by personal and consistent sales service, resulting in the achievement of hotel profit plan that maximises revenue by driving the sale of conference and events facility spaces. Achieve sales targets and expand the business. Ad

The role is to take the responsibility for converting business reactively by personal and consistent sales service, resulting in the achievement of hotel profit plan that maximises revenue by driving the sale of conference and events facility spaces. Work closely with the G&E Senior Meeting Planner,

Chewton-Glen-Hotel- is looking for a passionate Sales Manager in the heart of Mayfair. Ideal candidates will have a strong sales background in hospitality, be confident communicators, and excel in building relationships.

Reporting directly to the Managing Director, the Director of Sales and Marketing is a key architect of the hotel's commercial success — driving revenue performance, brand visibility, and strategic growth across all channels. Lead integrated sales, marketing, PR, and brand positioning strategies to

Theobalds Hotel you will work closely with both the Hotel's General Manager and centralised Marketing and Commercial Sales Teams. Thorough understanding of hotel sales and revenue, preferably gained in a previous Sales Manager role. Work closely with the GM and hotel management team and be committed

The Mitre Hotel - Sales & Marketing in Molesey is seeking a creative individual to capture authentic moments and create engaging content for social media.

You don’t need a formal marketing qualification. Creating engaging content for Instagram, Facebook, TikTok (and beyond). Posting regular Stories and short-form video content.

C70-C & B Sales-LO is looking for a Senior Group Sales Manager to join The Londoner, a luxury hotel in the heart of Leicester Square. This senior role involves leading sales efforts for corporate events and managing high-value accounts. The ideal candidate has proven experience in luxury hospitality

As a Group & Events Sales Manager, you will play a key reactive sales role in converting group and event enquiries into memorable experiences at Nobu Hotel London Portman Square.

Hotel Chocolat - Part Time Sales Advisor (12 hours). Job Type: Part Time / Permanent. Are you ready to join Hotel Chocolat’s exciting and ongoing journey as the UK’s favourite premium chocolate brand?.

You will manage department budgets, forecast sales and revenue, and keep an eye on trends to spot new opportunities, all while aligning with the F&B Director/Hotel Manager to create a workplace that values every team member’s contributions. As F&B Manager, you bring energy, adaptability, and a han

We are looking for a fabulous Events Coordinator to join our Sales team at The Mitre, Hampton Court.

The Mitre Hotel - Sales & Marketing is seeking an enthusiastic Events Coordinator in Molesey, England.

COM in Greater London is seeking a Sales Manager - Groups to drive revenue growth through proactive sales and effective group reservations management. The ideal candidate will have substantial experience in hotel sales and group reservations, demonstrating strong relationship-building skills and a c