Senior operations manager jobs in United Kingdom

General Manager – Emerald Hospitality Group (Central London) Emerald Hospitality Group is a collection of vibrant, design-led restaurants across London, delivering high-quality dining experiences with strong commercial performance. We are currently seeking a passionate and driven General Manager to lead one of our flagship venues. This is a key leadership role for a hands-on operator who thrives in a fast-paced environment and is committed to delivering excellence across guest experience, team development, and financial performance. What we offer £55,000 per year Weekly sales incentives Paid holiday allowance, with your birthday guaranteed off Staff meals on duty Ongoing training and career development across the group The opportunity to grow within an ambitious and expanding hospitality business The role Lead day-to-day operations of a high-volume, quality-driven restaurant Drive sales, profitability, and cost control across all areas of the business Build, develop, and inspire a strong front-of-house team Maintain exceptional service standards and guest experience Ensure full compliance with health & safety and operational procedures Work closely with senior leadership on performance and strategy What we’re looking for Proven experience as a General Manager or strong Deputy ready to step up A hands-on leader who leads from the front Strong understanding of P&L, labour control, and KPI management Passion for hospitality, food, and creating memorable guest experiences Resilient, energetic, and commercially driven Apply today to become part of Emerald Hospitality Group and take the next step in your leadership journey.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Join Pergola Brixton, a vibrant rooftop bar and dining venue in the heart of Brixton, known for its buzzing atmosphere, great cocktails, street-food style dining, and signature R&B soundtrack paired with live DJs and unforgettable social experiences. Our Assistant Managers are pro-active, detailed, operational leaders for their teams. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams. BENEFITS + BEST BITS Transparent and fair TRONC payments Pergo development programme Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus 60% of our management teams are people we have progressed internally Career development + opportunity to grow and expand in this role as the business expands Company awards to celebrate team and regular events Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)· Paid sick leave Compassionate Leave Enhanced Maternity, Paternity and Adoption leave Length in service; earn additional holiday after 2 years continuous service Incipio FC + Seasonal Socials 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Bridging the gap between the team and senior management, using clear, effective and simple communication Using imaginative revenue driving ideas to drive the business forward You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development. You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity. Creative cocktail ideas and champion menu development from your team You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving. You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy. You drive both sales and the business performance by using financial data and planning effectively. Be obsessed with learning, pushing for your own development and career progression Having fun, laughing a lot and bringing the good vibes WHAT WE'RE LOOKING FOR Someone who has a passion for individual hospitality experiences People focused, delivering structured inductions to new team members and encourage development A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus You have a discipline for implementing exceptional standards You are calm in high pressure environments You have a big heart and want to impart your knowledge onto your team Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

You will be instrumental in ensuring the smooth operation of our acclaimed restaurant, delivering exceptional guest experiences, and fostering a supportive, high-performing team environment. This vital role upholds the world-class standards synonymous with Gordon Ramsay Restaurants, a global leader in the culinary world with numerous establishments across the UK and internationally. Key Responsibilities: • Staff Training & Development: Conduct comprehensive training sessions for front-of-house staff, covering diverse food and beverage menus and educating the team on impeccable service protocols and the highest standards of guest care., • Operational Excellence: Design and execute efficient seating plans, adapting them in real-time to optimize service flow and maximize guest satisfaction. Maintain seamless and effective communication with the kitchen team and senior management. Oversee and meticulously manage customer preferences and requirements, including special occasions, dietary restrictions, and unique requests, ensuring accurate communication and flawless execution., • Service Standards & Quality Assurance: Uphold and promote the highest standards of service excellence across all front-of-house operations, ensuring every guest receives outstanding customer care from arrival to departure., • Team Leadership & Environment: Actively contribute to and cultivate a positive, collaborative, diverse, and productive team atmosphere, inspiring and motivating staff during every shift., • End-of-Day Procedures: Efficiently manage and oversee all closing duties, ensuring the restaurant is meticulously prepared for the next service and maintaining operational readiness. What We Offer: • Competitive pay rate., • World-class training and development opportunities, offering extensive global career progression across our multi-site and multi-brand group., • The chance to work with and learn from an extraordinary team in a diverse and energizing restaurant environment., • Meals on duty and a fantastic 50% discount on food and drink in select UK restaurants., • A 30% discount for your Friends & Family in restaurants and on Gordon Ramsay Academy classes & courses., • Access to MYNDUP, our wellbeing partner, offering up to 2 hours of anonymous support a month, fully funded by us. Our Culture: We are an inclusive employer, devoted to creating an environment where our amazing teams can thrive. Our aim is to put people at the heart of everything we do, allowing our teams to be their authentic selves and celebrating diversity in every sense.

Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. We are seeking an enthusiastic and skilled Bar Supervisor to join our team. In this role, you’ll oversee the day-to-day running of the bar, ensuring smooth operations, exceptional service, and a vibrant atmosphere. You will lead by example, support and inspire the bar team, and play a key role in delivering memorable guest experiences. Key responsibilities: • Oversee daily bar operations, ensuring efficiency, consistency, and high service standards., • Collaborate with the bar and restaurant senior leadership teams to deliver a seamless guest experience., • Support the development and training of bar staff, encouraging product knowledge and passion for hospitality., • Take a proactive, hands-on approach, working alongside the team in a fast-paced, high-volume environment. About you: • Previous experience as a Bar Supervisor, Senior Bartender, or similar role in a busy, high-quality bar or restaurant., • Strong leadership skills with the ability to inspire and motivate a team., • Genuine passion for drinks, hospitality, and delivering outstanding guest experiences., • Proactive and adaptable, with strong problem-solving skills., • Calm under pressure with excellent attention to detail., • Enthusiasm for sustainability and innovation, aligned with our values. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Play a pivotal role in ensuring the seamless operation of a dynamic restaurant, dedicated to delivering exceptional guest experiences and fostering a supportive, high-performing team environment. Your contributions will be crucial to maintaining a reputation for world-class service. This role is based at The River Restaurant by Gordon Ramsay at the Savoy Hotel. Key responsibilities include: • Staff Training & Development: Lead comprehensive training sessions for front-of-house staff, covering diverse food and beverage menus, and ensuring rigorous adherence to service protocols and standards. Provide ongoing coaching to cultivate an extraordinary and skilled team., • Operational Excellence: Design and execute efficient seating plans, adapting them in real-time to optimize service flow and maximize guest satisfaction. Maintain seamless communication with the kitchen team and senior management throughout all service periods. Meticulously oversee and manage customer preferences and requirements, including special occasions, dietary restrictions, and unique requests, ensuring they are accurately communicated and flawlessly met., • Service Standards & Quality Assurance: Champion and promote the highest standards of service excellence across all front-of-house operations. Your leadership will ensure all team members consistently deliver outstanding customer care, from guest arrival to departure., • Team Leadership & Environment: Actively contribute to and cultivate a positive, collaborative, and highly productive team atmosphere during every shift, inspiring passion and dedication within the team., • End-of-Day Procedures: Efficiently manage and oversee all closing duties, ensuring the restaurant is impeccably prepared for the next service and maintaining operational continuity. This role offers an exceptional opportunity to thrive in a renowned hospitality setting, contributing to an environment celebrated for its extraordinary teams and commitment to excellence.

The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

GAZETTE TRINITY Front of House Supervisor — Gazette Trinity Gazette Trinity is looking for a Front of House Supervisor to join our warm and lively French brasserie, where great food, genuine hospitality and real human connection sit at the heart of everything we do. What we're looking for: • Previous experience as a supervisor, head waiter or senior server in a busy restaurant, • A warm, energetic personality who lights up the room and puts guests at ease, • Confident on the floor — comfortable moving around, leading service in the moment and being where the team needs you, • Strong organisation, attention to detail and a calm head during the busiest covers, • A natural team player who leads by example and brings the best out of those around them, • Available across evenings and weekends, • French speaking is a plus What you'll do: • Welcome and seat our guests with the warmth Gazette is known for, • Lead the front-of-house team on shift, setting the pace and the standard, • Move around the floor throughout service — checking in on tables, supporting the team and keeping things flowing., • Handle bookings, walk-ins and the small details that make a great evening feel effortless., • Resolve guest questions or concerns with care, charm and good judgement., • Support the Location Managers with daily operations., • Opening and closing routines., • What we offer:, • A supportive, friendly working environment., • Real opportunities to grow within an established brasserie group., • A workplace where your personality and initiative genuinely matter., • Staff discount at any Gazette branch., • Free meal on shift., • The chance to be part of a restaurant that locals love., • Requirements:, • You must be eligible to work in the UK, • If this sounds like you, we'd love to hear from you, hit apply and tell us a little about yourself.

The Role As General Manager, you will oversee all aspects of daily operations, leading by example to deliver an exceptional guest experience. You will be responsible for ensuring operational excellence, financial performance, and team development while upholding the brand’s high standards. Key Responsibilities -Provide leadership and day-to-day oversight across front and back of house -Recruit, train, and motivate a high-performing, engaged team -Maintain exceptional standards of guest service and operational efficiency -Oversee inventory management, cost controls, and rotas -Ensure compliance with all food safety, health, and safety regulations -Collaborate with senior leadership to implement brand initiatives and support business growth Requirements -Proven experience in a senior management role within a high-volume hospitality environment -Strong leadership and interpersonal skills with a passion for team development -A commitment to service excellence and guest satisfaction -Commercial acumen with experience managing budgets and KPIs -Excellent organisational and problem-solving abilities Salary package Base Pay - £30-35K depending on experience. Service Charge - £10k (based on the last two year figures) Performance related bonus - up to £10k 25 days paid holiday. employee discount *Side note - Social media plays a key role in our growth strategy at East West. We’re looking for someone who understands the importance of this and is happy to get involved with our content - becoming one of the faces of East West. You will work alongside our Marketing Manager on behind-the-scenes content for our social channels, both participating in videos yourself and co-ordinating other front-of-house team members.

About the role. We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. • Collaborate with the management team for seamless operations, especially during service., • Take care of the opening of the restaurant, allocate staff to their section and brief the team before service., • Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up., • Provide training to the new team members and help covering sections when needed, • Have the ability to deliver high standards consistently., • Ensure that the team follow company policies, as well as health & safety regulations., • Be a bastion of our brand and lead by example., • Deliver excellent guest experience and be able to deal with complaints if needed Requirements. • Previous experience in a similar environment., • A love for hospitality, food, wine and drink., • Basic grasp of Microsoft 360 and SharePoint., • Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. • £1,000 every annual employment anniversary., • Monthly bonuses for top performers., • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme., • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

A Senior IT Director at NatWest operates at the intersection of technology, business strategy, and regulatory compliance. The goal is to ensure technology platforms enable secure, scalable, and customer-focused banking services. Key Responsibilities • Set IT strategy aligned with business goals and digital transformation, • Lead large technology teams and oversee major delivery programmes, • Ensure system reliability, performance, and scalabilityacross banking platforms, • Drive cybersecurity, risk management, and regulatory compliance (e.g., Financial Conduct Authority, Prudential Regulation Authority), • Manage senior stakeholders, translating business needs into technical solutions, • Own budgets and vendor relationships for large-scale IT operations, • Champion innovation (cloud, data, digital banking) while maintaining stability What We're Looking For NatWest Group is looking for an experienced IT leader with strong strategic vision, proven delivery of large-scale technology programmes, and the ability to lead teams in a regulated environment. The role requires expertise in cloud and enterprise systems, excellent stakeholder management, and a solid understanding of risk and compliance with regulators such as the Financial Conduct Authority and the Prudential Regulation Authority. Why Join NatWest Group? • Work remotely with a collaborative and forward-thinking team., • Be part of a diverse, inclusive, and purpose-driven organization., • Enjoy meaningful work that helps shape the future of banking and customer experience., • Access to continuous learning and growth opportunities. Join NatWest Group and play a pivotal role in transforming ourdigital efforts to support our sales success.

We are a small site, but high volume and fast-paced. This is not a quiet café role; it is a high-performance service environment. Weekends operate as full brunch service. Weekdays combine bakery production, sandwiches, waffles, coffee, and retail. The Opportunity Start as a Team Leader earning: • £16–£17 per hour typical earnings (incl. tronc, consistently achieved) Progress within 3 months into: • Assistant Manager (£32,000–£35,000 + bonus) Progression is based on performance, not time served. You will be trusted to: • Run shifts independently, • Lead the team during peak service, • Maintain pace, quality, and control This is a fast-track leadership role, not a standard supervisor position. What You Will Be Measured On • Ability to run weekend service independently, • Leadership and control of the floor, • Speed and consistency under pressure, • Guest experience and standards, • Reliability and accountability You will be assessed on your ability to step up, not just turn up. This Role Is for You if • You have strong experience in a busy café, brunch, or restaurant, • You have acted as a senior or led shifts before, • You are confident taking control during service, • You understand table flow, pace, and guest experience, • You are hands-on and not above cleaning or prep, • You want rapid progression into management This Role IS NOT for You if • You are looking for your first leadership role, • You avoid responsibility during busy service, • You are not available on weekends, • You struggle under pressure, • You are looking for a low-intensity or “see how it goes” job What You’ll Do • Lead and support weekend brunch service, • Act as senior on shift, • Maintain service speed and quality, • Train and guide junior team members, • Support rotas and daily organisation, • Uphold hygiene and operational standards What We Offer • £16–£17/hour typical earnings (consistent), • Clear path to £32–35k Assistant Manager role within 3 months, • Bonus structure at management level, • Real responsibility from day one, • High-volume environment where you will learn fast, • Opportunity to grow with an expanding brand, • Staff food on shift + employee discount Hiring Standard We are selective. Only candidates with strong, relevant experience will be considered. How to Apply Please include: • Your hospitality experience, • Any leadership responsibilities you’ve held, • Your availability (must include weekends), • Applications without relevant experience will not be considered.

Practice Manager / Clinic Coordinator (Private Medical Clinic) 📍 Purley, South London 💰 Salary: £28,000 – £30,000 + bonus We are a growing private medical clinic in South London looking for a motivated and organised Practice Manager / Clinic Coordinator to join our team. This is an excellent opportunity for someone with healthcare administration experience (including NHS) who is looking to move into private practice and develop into a senior management role. Key Responsibilities: Managing day-to-day clinic operations Scheduling patients and clinicians Handling patient enquiries and ensuring high service standards Supporting financial admin (invoicing, payments) Maintaining compliance and clinic organisation Requirements: Experience in healthcare administration / receptionist role Strong organisational and communication skills Professional and patient-focused attitude желание за развитие в управленска роля What we offer: Career progression into Practice Manager role Support and training Friendly and professional environment

General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

We’re looking for a Head Barista / Coffee Lead to take ownership of the coffee experience within Boxcar Hyde Park, someone passionate about quality, creativity, training and building a strong coffee culture within the team. Coffee is a huge part of how guests experience our spaces. From the first flat white of the morning to seasonal specials, signature drinks and the energy behind the bar, we believe great coffee service should feel thoughtful, confident and genuinely memorable. This is more than a traditional Head Barista role. Alongside leading day-to-day service, you’ll help shape drinks development, support training standards, inspire the wider team and play a key role in how our coffee offering continues to evolve as the group grows. What you’ll be doing: Leading the coffee operation day to day, ensuring consistently high standards during busy service. Creating seasonal drinks, specials and new ideas that feel exciting, relevant and commercially strong. Driving coffee quality across everything from espresso extraction and milk texturing to workflow and presentation. Training, coaching and developing baristas and front-of-house teams to build confidence, consistency and knowledge. Helping create a positive coffee culture within the site, one built around energy, hospitality, curiosity and pride in the craft. Working closely with leadership teams on equipment, products, suppliers and future opportunities. Managing ordering, stock control and quality checks to maintain consistency and minimise waste. Taking ownership of opening procedures and ensuring the coffee setup is ready for service each day. Supporting the growth of coffee standards and development opportunities across the wider group over time. We’d love to hear from you if you: Have previous experience as a Head Barista, Lead Barista or senior coffee professional within a quality-focused hospitality or specialty coffee environment. Care deeply about guest experience and understand that coffee service is about hospitality as much as technical skill. Have strong knowledge of coffee extraction, dialling in, milk texturing and workflow management. Enjoy creating new drinks and bringing ideas to life. Love training and developing others, helping teams build confidence and consistency. Bring positive energy to service and thrive in fast-paced environments. Are organised, detail-focused and calm under pressure. Want to be part of a growing group where there is genuine room for progression and wider involvement over time. Why Join Us: • A supportive and inclusive work environment where your contributions are valued, • Flexible scheduling to accommodate your lifestyle and commitments, • Instant access to wages via Stream, • Refer a friend scheme, • Company dining discounts, • Staff Meals

Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces. We are currently seeking a dedicated and ambitious Chef de Partie to join our kitchen brigade. As a Chef de Partie, you will play a crucial role in maintaining the high culinary standards that define our restaurant’s reputation. If you possess a passion for precision in the kitchen, a deep understanding of culinary techniques, and a commitment to culinary excellence, we invite you to bring your culinary expertise to our esteemed establishment. Key Responsibilities: • Execute and oversee the preparation of dishes in your assigned section, ensuring quality and consistency., • Collaborate with the kitchen team to create and refine menu items, demonstrating creativity and innovation., • Maintain a clean and organized work station, adhering to food safety and sanitation standards., • Train and mentor junior kitchen staff, ensuring the smooth operation of the culinary team., • Assist in inventory management, ordering, and quality control of ingredients., • Contribute to menu development and bring ideas for continuous improvement. Requirements: • Proven experience as a Chef de Partie or a similar role in a high-end restaurant or hotel., • Strong understanding of various cooking techniques and cuisines., • Attention to detail and a commitment to maintaining high-quality culinary standards., • Ability to thrive in a fast-paced kitchen environment. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged

About Martha’s Martha's is a brand-new kind of social salon - and we’re opening our doors soon. Born to shake up the traditional nail salon experience, Martha’s puts atmosphere, personality and experience first. It’s a place to linger, catch up, and enjoy, whether you’re flying solo or coming with friends. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We’re looking for a hands-on Salon Manager to join the founding team and help launch our very first site. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As salon manager, you are the beating heart of the site. You set the tone, drive the energy and take full ownership of day-to-day operations. You’ll be responsible for delivering a best-in-class guest experience, building a happy, high-performing team, and ensuring the salon is operationally excellent and commercially successful. You’ll work closely with the founders and leadership team to bring the Martha’s vision to life and help shape the future of the business. This is a hands-on role: you’ll lead from the floor, train and develop the team, and ensure every treatment and guest interaction meets the standard Martha’s is built around. You’ll combine operational discipline with genuine hospitality - creating a space that feels calm, welcoming and beautifully run, even when busy. We’re looking for someone who takes pride in the details, enjoys building strong team culture, and wants to help define a new kind of salon experience. Key Responsibilities Guest Experience • Lead by example and set the gold standard for service and treatment execution, • Ensure consistently excellent treatments across the team, • Support and guide nail technicians to deliver their best work, • Manage bookings, timing and service flow to balance efficiency with experience, • Maintain impeccable hygiene, safety and service standards, • Spend approximately 50% of your time delivering treatments, • Deliver our tailored Cold Brew, Matcha and natural wine offering to all guests, • Handle feedback or issues with care, warmth and professionalism, • Encourage repeat visits, loyalty and membership engagement Operations & Commercial Performance • Own the day-to-day operations, including rotas, ordering, maintenance and compliance, • Oversee bookings, walk-ins and overall guest flow, • Manage the bar operation to ensure it’s well run, well stocked and aligned with guest demand, • Own the site P&L, managing labour, costs and margins to drive strong, sustainable profitability, • Track performance metrics and take a data-led approach to improve service and operations, • Spot opportunities to drive sales, increase efficiency, and enhance the guest experience Team Leadership & Growth • Recruit, onboard and develop your team, identifying future leaders early, • Build a healthy, inclusive work culture grounded in mutual respect, collaboration, and accountability, • Deliver regular 1:1s, appraisals, and clear training plans, • Collaborate closely with the founders and leadership team on long-term direction of the business, • Being ideas, energy and perspective - we want you involved in the big conversations Who This Role Is For You might currently be: • A Salon Manager, • A Senior Nail Technician ready to step into leadership. Titles matter less than mindset. This role will suit someone who: • Takes pride in running a tight, professional service, • Loves hospitality and actively enjoys great food, drinks and treatments, • Enjoys leading, coaching and supporting a team, • Naturally creates a warm, welcoming atmosphere, • Notices and cares about the details that elevate a customer experience Experience You should have: • Experience supervising or managing a team, • Strong organisational, commercial and operational skills, • NVQ Level 2 in Beauty Therapy, Nail Technology, or an equivalent qualification., • A genuine focus on customer experience Bonus if you have: • Experience opening or launching a venue, • Coffee, wine or hospitality knowledge Why Join Martha’s • Be part of building something distinctive from the very beginning, • Work directly with the founders and help shape a new brand, • Set a new standard for the modern nail salon experience, • Work in a beautiful, design-led space, • Build a strong team and culture from day one, • Competitive salary and staff perks

Demi Chef de Partie | Fundamental Hospitality | London Fundamental Hospitality is seeking a talented and passionate Demi Chef de Partie to join our award-winning restaurant portfolio in London, including: • Gaia — Inspired by Greek-Mediterranean flavours, offering refined seafood dishes in a vibrant and elegant setting., • La Maison Ani — A chic Parisian-inspired brasserie blending timeless French flair with contemporary sophistication., • Shanghai Me — Where the glamour of 1930s Shanghai meets bold Asian flavours and modern fine dining. If you are passionate about culinary excellence, thrive in a fast-paced luxury dining environment, and are ready to take the next step in your career, we would love to hear from you. What We Offer: • Competitive salary from £15.70 to £16.95 per hour + tips + tronc surplus, • Excellent career progression opportunities across Fundamental Hospitality’s international portfolio, • Ongoing training and professional development, • Meals on duty and staff discounts, • Opportunity to work within some of London’s most exciting and prestigious dining destinations What You’ll Do: • Run and manage your designated kitchen section efficiently during service, • Support senior chefs in delivering high-quality dishes with consistency and attention to detail, • Ensure high standards of hygiene, food safety, and kitchen organisation are maintained, • Assist with stock rotation, mise en place, and daily kitchen operations, • Mentor and support junior team members, including Commis Chefs Who You Are: • Previous experience as a Demi Chef de Partie or strong Commis Chef within a premium or luxury restaurant environment, • Passionate about food, quality, and hospitality, • Organised, reliable, and able to perform well under pressure, • A positive team player with a strong willingness to learn and grow, • Professional attitude with excellent attention to detail Apply now and become part of the Fundamental Hospitality family. ###

We are a fast-growing, creatively driven hospitality group with venues in London, Abu Dhabi and international expansion projects underway in Monaco, Abu Dhabi, and beyond. Rooted in our family-run origins, we value long-term commitment, collaboration, and vision. We're seeking an experienced yet hands-on Finance Manager to take ownership of the group's financial operations, help shape strategic decision-making, and grow into a future CFO role as the business continues to expand. This position is ideal for someone who thrives in an entrepreneurial environment, is eager to build systems and structures from within, and is motivated by purpose and growth rather than hierarchy. Key Responsibilities 1. Financial Management & Oversight • Oversee day-to-day financial operations across all venues and entities within the group. , • Manage cash flow, forecasting, and group liquidity planning. , • Oversee accounts payable/receivable, payroll accuracy, and VAT submissions. , • Supervise management accounts and ensure monthly reporting is timely, accurate, and actionable. , • Consolidate and analyse financial performance across UK and international projects. 2. Strategic Planning & Growth Support  • Support leadership in financial planning for new openings, refurbs, and international expansions (e.g., project budgets, funding timelines, ROI tracking). , • Build and manage business models, forecasts, and sensitivity analyses for new ventures. , • Partner with the Managing Director on long-term growth strategies and capital allocation. , • Identify efficiencies and cost-saving opportunities without compromising creative or operational integrity. , • Big picture financial planning for trajectory of the group. 3. Project & Investment Oversight  • Track project spend versus budget and ensure accurate cashflow planning for fit-outs and openings. , • Liaise with contractors, suppliers, and landlords regarding financial matters, payments, and funding schedules. , • Support negotiations for lease contributions, rent-free periods, and financial agreements with partners or landlords. , • Maintain and evolve project tracking tools (spreadsheets, dashboards, cost trackers). 4. Systems, Processes & Reporting  • Review and improve accounting systems and internal controls as the group scales. , • Implement clear financial reporting structures between venue teams, central finance, and leadership. , • Ensure all statutory and compliance obligations (HMRC, Companies House, etc.) are met. , • Support the digital transformation of the finance function, from automation to cloud-based reporting / AI developments. 5. Leadership & Team Development • Work closely with venue GMs, operations, and HR to embed financial awareness across teams. , • Cost control optimisation. , • Champion a culture of accountability and transparency around budgets and costs. 6. International Expansion & Cross-Border Finance  • Assist with financial structuring, banking, and tax planning for international projects. , • Support cross-currency forecasting and consolidated reporting for UK and overseas entities. , • Liaise with external advisors (auditors, lawyers, tax specialists) to ensure group compliance and optimisation. The Ideal Candidate  • Experienced Finance Manager, Controller, or Senior Accountant ready for their next step. , • Background in hospitality, F&B, or multi-site operations preferred.  Strong understanding of cashflow management, budgeting, and project accounting. , • Confident working directly with founders and senior leadership. , • Entrepreneurial mindset: solutions-driven, proactive, and emotionally intelligent. , • Excited by the idea of growing with the business into a CFO-level position over time. , • Passionate about hospitality, creativity, and the intersection between business and brand. What We Offer  • The opportunity to grow into a senior leadership role as the group expands internationally. , • A collaborative, creative, and family-driven culture that values purpose and integrity. , • Exposure to unique projects in London, Monaco, and Abu Dhabi. , • Competitive salary (commensurate with experience) with performance-based growth potential. , • Hybrid working structure and direct input in shaping the company's financial future. If this sounds of interest to you, please apply. Come grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting!

We are looking for Senior Chef de Partie to join our kitchen team at Osteria Fiorentina SW10 0AJ. This role requires strong leadership, culinary expertise, and the ability to manage and train junior staff, while also maintaining high standards of food quality and hygiene. You will be responsible for ensuring smooth daily operations within their section, including food preparation and the delivery of high-quality food to customers. Skills and Qualifications: • Extensive experience as a Chef de Partie., • Excellent leadership and communication skills., • Ability to work under pressure and manage time effectively., • Strong organizational and problem-solving abilities., • Knowledge of food safety and hygiene regulations., • Passion for food and a commitment to quality. Full time position, start immediately Salary from £15.50 up to £16.50 per hour based on experiences, plus tips and incentives Contact me if you think you are the right candidate.

We’re excited to welcome an enthusiastic and dedicated Junior Sous Chef to our team at Boxcar Hyde Park. This is a fantastic opportunity for someone with strong restaurant and café experience who thrives in a fast-paced brunch environment and is looking to grow within a creative kitchen. At Boxcar, everything is made with care, from our freshly baked homemade pastries delivered daily to our seasonal kitchen menu that evolves throughout the year and keeps things exciting. We take real pride in everything that comes out of both our kitchen and our coffee machine, and we’re looking for someone who shares that same passion for quality, consistency, and hospitality. Working closely with our Senior Sous Chef, you’ll play a key role in the day-to-day running of a high-volume brunch venue while also gaining valuable exposure to the bakery side of the business. If you’re passionate about fresh food, seasonal ingredients, and delivering consistently high standards, we’d love to hear from you. What You’ll Be Doing • Assisting the Senior Sous Chef with daily kitchen operations, • Preparing and cooking brunch menu items to a consistently high standard, • Supporting ordering, stock rotation, and inventory management, • Maintaining excellent food hygiene, health, and safety standards, • Supervising and supporting junior chefs and kitchen porters, • Ensuring all kitchen sections remain clean, organised, and service-ready, • Monitoring food quality, presentation, and portion control, • Assisting with prep schedules and smooth service coordination during busy periods, • Contributing ideas for seasonal specials and menu development, • Helping minimise waste and maintain cost control targets, • Stepping into leadership responsibilities in the absence of senior chefs, • Learning and supporting the bakery side of the kitchen operation What We’re Looking For Our ideal candidate will: • Have previous restaurant and café experience within a busy kitchen, • Be confident running a high-volume brunch service, • Demonstrate strong leadership and communication skills, • Have a genuine passion for food, hospitality, and seasonal ingredients, • Understand food hygiene, health, and safety regulations, • Work well under pressure while maintaining high standards, • Be organised, proactive, and team-oriented, • Bring energy, creativity, and a positive attitude to every shift

🎉 Hello Sales Superstar! 🍾✨ Do you thrive on building relationships, creating unforgettable experiences, and turning opportunities into extraordinary events? We are looking for a Senior Events Sales Manager to join our energetic London team full-time. If you're passionate about hospitality, love connecting with people, and have a flair for sales and events, this could be your perfect next adventure! About Us At Big Mamma Group, we are all about creating joy through exceptional food in a warm, welcoming atmosphere. Our restaurants are a celebration of life, food, and community – a place where creativity meets passion and where every team member is an integral part of our success story. With 8 restaurants already thriving across London, Birmingham, Manchester and Dublin. Your Mission As our Senior Events Sales Manager, you'll play a key role in driving revenue and creating memorable experiences for our guests. From intimate celebrations to large corporate events, you'll be the face of our events business and the trusted partner for our clients throughout their journey. You will: • Identify and secure new business opportunities for corporate, private, and social events., • Build strong relationships with clients, agencies, and corporate partners., • Manage the full sales cycle from enquiries and proposals to negotiations and event handovers., • Conduct venue tours, presentations, and client meetings., • Create customised event proposals, quotations, and contracts., • Achieve monthly, quarterly, and annual sales targets., • Maintain an active pipeline and develop repeat business opportunities., • Work closely with operations, culinary, and technical teams to ensure flawless event execution., • Support on-site event coordination when required., • Monitor deposits, invoicing, and payment collections alongside finance teams., • Represent Big Mamma at networking events, trade shows, and industry functions. Who You Are • Previous experience in events sales, hospitality sales, or event management., • A natural relationship-builder with outstanding communication skills., • Commercially driven with strong negotiation and organisational abilities., • Passionate about delivering exceptional guest experiences., • Able to thrive in a fast-paced and dynamic environment., • Proactive, solution-oriented, and highly organised., • A collaborative team player with a positive attitude., • Big SMILE! ✨ Our Offer • Full-time, permanent role., • Salary: 45k per annum, • Monday–Friday schedule with flexibility based on events., • 28 days holiday + 8 bank holidays (36 total), plus an extra day off on your birthday 🎉., • Open Up – free, confidential mental health and wellness support., • Wagestream – access your wages between paydays., • Regular training & growth opportunities., • The chance to grow within one of the most exciting hospitality groups in Europe. Why Join Us? At Big Mamma, you'll be part of a fun, dynamic, and supportive team where your ideas and energy truly matter. You'll have the opportunity to shape unforgettable guest experiences, build meaningful client relationships, and grow your career in a fast-expanding hospitality group filled with passion, creativity, and ambition. Ready to create unforgettable moments with us? 💫

HEAD OF IT INFRASTRUCTURE - LONDON HQ As Head of IT Infrastructure, you will be the operational anchor of the team: owning the infrastructure and security estate across all 28 properties, managing a small internal team, and working closely with the VP of IT to shape the direction of the function as it grows. This role suits someone equally comfortable reading a switch config and running a team meeting, ready to take on real ownership in a fast-moving business. Based in our London Bridge office 5 days a week, with occasional travel to European properties when required. THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We're on an exciting journey - step on stage and play your part. THE WORK IN YOUR HANDS Team & Operational Leadership Serve as the operational day to day lead for the IT team, acting as the VP of IT's right hand Manage and develop a small team of property IT technicians Act as a key point of escalation for property teams and hotel operations across the estate Run the weekly IT operational rhythm: incident review, workload prioritisation, team check-ins Step up as VP IT cover when required, including stakeholder and executive-level escalations Build the processes and culture that make the team reliable and scalable Network & Connectivity Own the network infrastructure across all properties: switching, routing, VLANs, and Wi-Fi platforms Manage ISP and network provider relationships, holding them to SLA Lead circuit provisioning and fault resolution for new openings and existing sites Evaluate connectivity performance across the portfolio and lead improvement initiatives Cloud Infrastructure & Endpoints Own the Azure and Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams Manage the endpoint estate across corporate and property devices Maintain and evolve backup and disaster recovery arrangements for Tier 1 systems Support pre-opening IT builds end to end: network, telephony, CCTV, access control, AV and TV Security Operations Own day to day security operations: email security, endpoint detection and response, and threat monitoring Manage the MDR platform and act as first responder on security incidents Lead phishing and social engineering incident response, including guest data breach coordination Drive the security awareness training programme across the business Manage MFA, conditional access policies, and identity governance across M365 Supplier & Vendor Management Own operational relationships with managed network and technology providers, holding them to SLA Manage cloud telephony, IPTV/casting platforms, access control and CCTV infrastructure operationally Support the VP of IT in contract reviews, renewals, and supplier rationalisation decisions Documentation & Knowledge Build and maintain infrastructure documentation, network diagrams, and system runbooks Establish IT operational processes and embed them consistently across the team Ensure institutional knowledge is captured, structured, and accessible Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY · Infrastructure and security leadership · Team development and technical mentoring · Operational ownership and accountability · Stakeholder communication across technical and non-technical audiences · Incident management and outage communication · Cross-functional collaboration · Strong technical credibility in enterprise environments YOUR PROVEN TRACK 6+ years in IT infrastructure or network engineering, with clear progression into a senior or lead position Hands-on networking: Cisco or equivalent switching and routing, VLANs, Wi-Fi controller platforms Strong working knowledge of Azure and Microsoft 365: Entra ID, Intune, Defender, Exchange Online Direct experience leading and developing a small technical team Hands-on experience managing phishing, endpoint compromise, and data breach incidents Proven ability to manage competing priorities across a multi-site environment Able to work autonomously, prioritise effectively, and make sound decisions without constant escalation Desirable Multi-site or hospitality IT background: PMS integration, guest Wi-Fi, door access, F&B systems Experience with MDR platforms: Huntress, CrowdStrike, SentinelOne, or similar Cloud telephony deployment or management experience ITIL Foundation or above, applied in a real operational environment Pre-opening or greenfield IT build experience Scripting or automation: PowerShell, Python European language: German, French, Czech, or Spanish WHAT WE LOOK FOR We're here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you're comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you'll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact

Join our team as a Senior Cell & Gene Operations Co-ordinator, where you'll play a crucial role in managing the logistics of cell and gene therapy shipments. Your responsibilities will include preparing and overseeing customs documentation for shipments entering and exiting the UK, ensuring compliance with regulations. You will work closely with our logistics team to ensure timely and efficient delivery of sensitive pharmaceutical products. This position requires strong organizational skills and attention to detail to manage complex supply chain operations effectively. Key Responsibilities: • Prepare and manage customs documentation for international shipments., • Coordinate with logistics partners to ensure smooth transportation processes., • Ensure compliance with all regulatory requirements., • Collaborate with internal teams to support operational goals. Benefits: • Enjoy a yearly bonus and pension scheme., • Flexibility in your work arrangements to support a balanced lifestyle. This role offers an excellent opportunity to be part of a dynamic and innovative team in the pharmaceutical supply chain sector.

Citadines Islington Square London is seeking a confident Maintenance Handyperson to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Handyperson , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Responding to job log system registered works and completing all jobs assigned within the targeted timescale Monitoring engineering stock levels and logging shift activities on a regular basis and communicate appropriately when needed Reporting any hazards or defects to senior management Processing handover in line with Company guidelines To be successful in the role of Maintenance Handyperson , we require: Strong technical skills and willingness to learn Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Handyperson . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Communication, Time Management, Fluent in English, Microsoft Office, Multitasking, Technical skills, Attention to Detail, Customer Focus, Team Work, Problem Solving

Location: City of London (EC2M) Salary: From £37,000 to £39,000 per annum + 20% bonus + perks + day-time, work Kitchen Manager – Fast, Fresh & Full of Flavour Real food. Real leadership. Real opportunity. Are you a confident kitchen leader who thrives in a fast-paced, high-volume, Quick-Service Restaurant environment? Do you love working with fresh, seasonal ingredients and building a team that delivers quality food at speed? We’re looking for a passionate Kitchen Manager to lead the back-of-house team at one of the city’s most exciting fresh-food brands. Benefits of Kitchen Manager: -Day-time - great work/life balance -Free meals and unlimited coffee on shift -50% discount when dining off-shift -Paid breaks and structured rota patterns -Birthday off – paid! -Clear progression opportunities with a growing brand -Team socials, annual party & staff rewards -Work with seasonal, sustainable ingredients – everything made from scratch -Amazing working atmosphere ...and much more! What you’ll be doing as an Kitchen Manager: Leading and developing a high-performing BOH team Running a smooth, efficient kitchen operation in a high-volume setting Managing stock, ordering and compliance Championing food safety, hygiene and H&S standards Training and mentoring team members Ensuring every plate leaves the pass fresh, fast and full of flavour Working closely with FOH and senior management to maintain excellent service What we’re looking for in a Kitchen Manager: Experience as a Kitchen Manager, Kitchen Team Leader or Kitchen Assistant Manager in a fast-paced, fresh food environment Strong leadership and team management skills Great under pressure, with high standards and attention to detail Passionate about food quality, sustainability and people development Confident with kitchen systems, stock control and rota planning If you're all about real food, real teamwork and creating impact from the kitchen, we’d love to hear from you.

Citadines Islington Square is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist , we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott , Citadines , lyf , Oakwood , Somerset , The Crest Collection , The Unlimited Collection , Fox , Harris , POP! , Preference , Quest , Vertu and Yello . Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving

About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Start Something Extraordinary... As our Senior F&B Strategy Associate, you'll be a key member of the Global Food & Beverage team, helping shape the future of our menu in all geos. Your mission: elevate Blank Street's menu through standout seasonal launches, thoughtful menu design, unique merchandising, and uncompromising product quality, ensuring every item we serve is something our customers truly love. Equal parts strategic and operational, we're looking for someone who combines creative instinct and an exceptional palate with sharp strategic and analytical skills. This role will also serve as a key cross-functional collaborator for the product function in the UK office. The role will report into the Global Product Strategy Lead and also work closely with the other function heads (Beverage Innovation, Product Quality) and the Global Product Director. This role has a clear path to a leadership position within the UK market. What You'll Own • Own Product Performance Reporting & Insights: Analyze performance data, customer feedback, and operational input to generate meaningful insights that influence product strategy., • Drive Planning & Execution of Product Launches: Lead end-to-end planning and execution of seasonal and evergreen food and beverage launches, aligning cross-functional partners, and ensuring on-time, high-quality execution., • Organize the UK Product function: Lead project management for ongoing product pilots in the UK office by working closely with our UK Beverage Program Manager and UK Food Program Manager, • Support Global Product Strategy & Research: Support key product business decisions, such as pricing, product optimization, flavor innovation, LTO launches, and category expansion. Create concise, well-structured decks, memos and briefs to drive alignment and decision-making across teams. Who We're Looking For • 4+ years in management consulting or in-house strategy at a consumer goods, retail, or hospitality company where you've shaped strategic direction, • Bonus if you have direct experience bringing products from ideation to market, • Strong analytical thinker who is and skilled at turning incomplete data into actionable insights, • Strong project management skills and ability to manage multiple initiatives with competing deadlines, • Wealth of knowledge or love for F&B, consumer retail brands, and extremely good taste, • True people person - collaborative, team-first mindset with the ability to build trust and influence across functions, • Clear and confident communicator who adapts messaging based on audience and context, • Bias for action, when something needs doing, you roll up your sleeves and figure it out, • Super comfortable with PPTX, Excel, G-sheets, • Must be based in London and available to work in-person at least 4 days per week Benefits & Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

Sous Chef Hotel California, London, UK Join Hotel California's culinary team as a Sous Chef and become an integral part of our mission to deliver exceptional hospitality with warmth and genuine passion. We are seeking a talented and dedicated Sous Chef who shares our commitment to excellence and takes pride in creating memorable culinary experiences for our guests. About Hotel California Hotel California is where hospitality comes alive. We're not just a hotel – we're a home for people who genuinely love this industry. Known for warm, heartfelt service and vibrant energy, we've built a place where guests feel welcome and staff feel valued. Every shift matters, every team member counts, and every day is an opportunity to create something meaningful together. Our commitment to unparalleled service and meticulous attention to detail reflects the highest standards of luxury hospitality. The Role As Sous Chef, you will work alongside our Head Chef to lead kitchen operations and ensure the consistent delivery of outstanding culinary excellence. You will supervise kitchen staff, maintain exacting food quality and presentation standards, and contribute to menu development that reflects our commitment to sophistication and elegance. Key Responsibilities: Assist the Head Chef in planning menus and developing innovative dishes that maintain our reputation for culinary excellence Supervise, mentor, and develop kitchen staff, fostering a collaborative and professional environment Ensure all dishes consistently meet our exacting standards for quality, taste, and presentation Maintain strict food safety and hygiene protocols in full compliance with UK regulations Manage kitchen inventory, ordering, and costs while preserving our quality standards Oversee food preparation and cooking operations during service shifts Maintain cleanliness, organization, and proper maintenance of kitchen equipment and workstations Take full control of kitchen operations in the absence of the Head Chef Lead staff training and development initiatives, promoting a culture of continuous improvement Uphold Hotel California's values of warmth, professionalism, and unwavering dedication to guest satisfaction About You You are a skilled culinary professional with proven leadership experience and a genuine passion for delivering exceptional food. You possess strong technical expertise, meticulous attention to detail, and the ability to thrive in a fast-paced environment. Your dedication to hospitality and commitment to excellence align perfectly with our culture. Essential Requirements: Minimum 3+ years of proven experience as a Sous Chef or in a senior kitchen position Strong knowledge of food preparation techniques, kitchen operations, and menu planning Excellent leadership and team management skills with the ability to inspire and develop staff Food Hygiene and Safety Certification (Level 3 or equivalent) Ability to work under pressure and maintain composure during service Strong communication and organizational skills Genuine passion for culinary excellence and continuous improvement Flexibility to work shifts, including evenings and weekends as required Desirable Qualifications: Experience working in luxury hospitality or fine dining establishments Knowledge of classical French cuisine techniques Experience with menu costing and kitchen management software Culinary qualifications (NVQ Level 3 or equivalent) Why Join Hotel California? At Hotel California, our team members are our greatest asset. We foster an environment where professional growth is encouraged, excellence is celebrated, and every member of our team feels genuinely valued. You will work alongside a passionate culinary team, develop your skills further, and contribute to creating unforgettable experiences for our guests. We are committed to your success and offer genuine opportunities for continuous learning and career progression within our organization. If you are a dedicated culinary professional who shares our values of warmth, professionalism, and dedication to excellence, we would love to hear from you.

Location: Lisson Grove, North West London (NW1), NW1 Salary: From £45,000 to £50,000 per annum Our client is a remarkable restaurant in London’s West End, making waves from day one with its bold concept and vibrant atmosphere. With over 150 covers served daily for lunch and dinner, seven days a week, this modern brasserie is poised to become a cornerstone of the Marylebone dining scene. Combining award-winning cuisine with a stylish, upscale setting, the venue promises a vibrant, high-volume experience that celebrates excellence in every detail. From its ambitious culinary vision to its dynamic front-of-house energy, this is one of the capital’s most exciting restaurants Restaurant Manager Benefits: A starting salary of £45,000 to £50,000 per annum Working within a Michelin Bib Gourmand Restaurant Working within a budding team of 30+ in FOH 100+ for lunch 100+ for dinner 48 hours per week. • Last orders 10:45pm, • Generous pension schemes, • Meals and uniform provided whilst on duty, • Amazing opportunities to progress into a more senior position Restaurant Manager Requirements: • This is an amazing opportunity for a passionate Restaurant Manager to join an immaculate neighbourhood operation offering a superb ambiance with a great family feel., • The ideal Restaurant Manager will be someone who is hands on, approachable and always leads by example., • Our client prides themselves on the way they look after their team and the genuine family-style working atmosphere they’ve created, so it’s essential that all applicants embody these same values., • This would be a great opportunity for either a seasoned Restaurant manager who is seeking a new challenge or a Assistant Restaurant Manager looking for the next step in their career., • We’re looking for a Restaurant Manager who combines solid experience in high-volume venues with an unwavering focus on delivering outstanding service.

Bar Manager | Hotel California, London, United Kingdom Hotel California is seeking an experienced and dynamic Bar Manager to join our vibrant team in London. In this role, you will lead our bar operations with excellence and passion, creating unforgettable experiences for our guests while developing and motivating a dedicated bar team. You will embody our commitment to warm and genuine service and contribute to a work environment where every team member feels valued and every shift counts. About Hotel California: Hotel California is where hospitality comes to life. We are not simply a hotel – we are a home for people who truly love this industry. Renowned for our warm and genuine service and dynamic energy, we have created a place where guests feel genuinely welcomed and staff feel truly valued. Every team member plays a crucial role in our success, and each day presents an opportunity to create something meaningful together. Key Responsibilities: Oversee all aspects of bar operations, delivering exceptional service that meets our high standards of quality and customer satisfaction Lead, mentor, and develop a team of bartenders and bar staff, fostering a positive and collaborative work environment Manage stock control, monitor inventory levels, and place supplier orders while negotiating favorable terms Develop and implement innovative beverage menus and seasonal promotions that engage and excite our guests Maintain accurate financial records, manage budgets, and optimize profitability while preserving quality standards Ensure full compliance with licensing laws, health and safety regulations, and company policies Address guest feedback and complaints with professionalism and grace, turning challenges into opportunities for excellence Collaborate with department heads to create cohesive and memorable guest experiences across the hotel Provide regular financial reports and performance updates to senior management Stay informed of industry trends and innovations, continuously improving our bar offerings What We're Looking For: Proven bar management experience with a strong foundation in premium beverage service Demonstrated leadership abilities with a track record of success in developing and motivating hotel teams Comprehensive knowledge of wines, spirits, cocktails, and current bar industry trends Strong financial skills with hands-on experience in budgeting and cost management Excellent communication and interpersonal skills with the ability to build rapport with guests and staff Flexibility to work varied shifts, including evenings, weekends, and holiday periods Qualification in hotel management or equivalent hands-on experience in a similar role Genuine passion for creating memorable guest experiences and commitment to exceptional service Why Join Hotel California: At Hotel California, we believe great hospitality starts with a great team. We are committed to providing professional growth opportunities, recognizing excellence, and fostering a work environment where you are proud of your work. If you are passionate about the hospitality industry and eager to be part of something meaningful, we would love to meet you. Join our team where every shift counts, every team member matters, and every day is an opportunity to create something special.

Location: St James, South West London (SW1), W1J Salary: From £70,000 to £80,000 per annum A new Pan Asian restaurant is set to open in the heart of Mayfair, bringing together refined, authentic cooking inspired by the diverse culinary traditions of South and East Asia. The kitchen will champion exceptional produce, thoughtful technique, and a deep respect for regional flavours — all delivered with precision and elegance. The owners are hands-on, supportive, and genuinely committed to building a positive, well-structured working environment. Their vision is to grow the restaurant steadily and sustainably, ensuring the team feels valued, encouraged, and empowered to develop their skills as the business evolves. Head Chef Benefits: • A Fantastic salary package of £70,000 to £80,000 per year, • Closed bank holidays, 2 weeks in August, Christmas, and New Year!, • Full autonomy of the menus., • Refer a friend schemes., • Pension scheme., • A brand new, fully refurbished kitchen., • Uniform and staff meals provided on duty. Head Chef Requirements: • A highly creative Head Chef with a proven track record in award-winning restaurants, luxury hotels, or private members’ clubs, demonstrating consistency, leadership, and an ability to deliver exceptional food at the highest level., • Experience in world-class Pan Asian restaurants is essential. The ideal candidate will bring deep knowledge of South and East Asian cuisines, drawing on that background to create refined, authentic dishes that can confidently stand alongside the very best Pan Asian cooking in London., • A minimum of two years’ experience as a Head Chef is required. You will be responsible for full menu development, food cost control, due diligence, kitchen management, and all aspects of health and safety, as well as the broader operational responsibilities expected at senior leadership level.

Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

unior Sous Chef – Riviera London 📍 London Riviera London, celebrated for its refined Southern French Mediterranean cuisine, is looking for a motivated and talented Junior Sous Chef to join its growing kitchen brigade. Key Requirements: • Previous experience as a Senior Chef de Partie or Junior Sous Chef in a similar high-end or fine dining environment, • Strong interest and basic knowledge of Mediterranean cuisine, particularly Southern French, • Passion for high-quality ingredients and attention to detail, • Good organisational and communication skills, • Ability to work efficiently under pressure in a fast-paced kitchen Key Responsibilities: • Support the Sous Chef and Head Chef in daily kitchen operations, • Assist in supervising sections during service, • Ensure consistency in food preparation and presentation, • Help manage stock rotation and maintain kitchen organisation, • Uphold hygiene, health, and safety standards What We Offer: • Full-time, permanent role, • Competitive salary (based on experience), • Excellent opportunity for career progression within a high-level kitchen, • Supportive and professional working environment

Job Description: Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

About Elephant and Barrel Elephant and Barrel is a growing and exciting hospitality group operating four sites, three in London and one in Felixstowe. We pride ourselves on delivering exceptional food and drink in a warm, welcoming environment for all. As we continue to expand, we're building a passionate team of kitchen professionals who share our commitment to quality and craft. The Role We are looking for an experienced and driven Head Chef to lead the kitchen team at two of our sites. This is an exciting opportunity for a culinary leader who thrives in a fast-paced hotel or pub environment and wants to make their mark on our menus and kitchen culture. As Head Chef, you will be responsible for the day-to-day running of the kitchen, from menu development and stock management to team leadership and maintaining the highest standards of food quality and hygiene. Multiple positions are available across our London and Felixstowe sites. Your preferred location will be discussed at interview. Key Responsibilities • Lead, motivate, and develop the kitchen team, fostering a positive and professional working environment, • Design, develop, and cost seasonal menus that reflect Elephant and Barrel's style and quality standards, • Oversee all aspects of food production and presentation, ensuring consistency across every service, • Maintain strict compliance with food hygiene regulations and health & safety standards (including HACCP), • Manage stock ordering, supplier relationships, food costings, and GP targets, • Conduct regular team briefings, training, and performance reviews, • Work closely with front-of-house management to ensure a seamless guest experience, • Monitor kitchen performance and implement improvements where necessary What We're Looking For • Proven experience as a Head Chef or Senior Sous Chef in a busy kitchen environment, • Strong culinary skills with a creative eye for menu development, • Demonstrated experience in kitchen management, team leadership, and GP control, • Up-to-date food hygiene certification (Level 3 or above preferred), • Excellent organisational and communication skills, • A passion for delivering outstanding food and hospitality, • Full right to work in the United Kingdom — this is a strict requirement for all applicants What We Offer • Competitive salary, commensurate with experience, • Opportunities for career progression within a growing hospitality group, • A supportive and collaborative team culture, • Staff benefits and discounts across all Elephant and Barrel sites, • The chance to shape your kitchen and put your stamp on the menu How to Apply If you are an experienced culinary professional ready to take the next step, we'd love to hear from you. Please apply through Indeed with your up-to-date CV and a brief cover note outlining your experience and preferred site location. All applicants must have the right to work in the UK. Evidence of this will be requested prior to any offer of employment.

Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces. We are currently seeking a dedicated and ambitious Demi Chef de Partie to join our kitchen brigade. As a Demi Chef de Partie, you will play a crucial role in maintaining the high culinary standards that define our restaurant’s reputation. If you possess a passion for precision in the kitchen, a deep understanding of culinary techniques, and a commitment to culinary excellence, we invite you to bring your culinary expertise to our esteemed establishment. Key Responsibilities: • Execute and oversee the preparation of dishes in your assigned section, ensuring quality and consistency., • Collaborate with the kitchen team to create and refine menu items, demonstrating creativity and innovation., • Maintain a clean and organized work station, adhering to food safety and sanitation standards., • Train and mentor junior kitchen staff, ensuring the smooth operation of the culinary team., • Assist in inventory management, ordering, and quality control of ingredients., • Contribute to menu development and bring ideas for continuous improvement. Requirements: • Proven experience as a Demi Chef de Partie or a similar role in a high-end restaurant or hotel., • Strong understanding of various cooking techniques and cuisines., • Attention to detail and a commitment to maintaining high-quality culinary standards., • Ability to thrive in a fast-paced kitchen environment. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

Full-Time Italian Head Chef (London, W6) We are an authentic Italian deli restaurant in London, looking for a skilled and passionate Italian Head Chef to lead our kitchen team. This is a full-time position, perfect for an experienced chef with a deep understanding of Italian cuisine and culture. Key Responsibilities: • Overseeing all kitchen operations, including food preparation and presentation., • Creating and maintaining authentic Italian dishes using traditional techniques., • Ensuring health, safety, and hygiene standards are strictly followed., • Managing food stock levels, inventory, and cost control., • Training and supervising kitchen staff to maintain high standards of Italian culinary traditions., • Designing menus that reflect seasonal ingredients and regional Italian flavors., • Collaborating with management to enhance the dining experience. Requirements: • Native or fluent knowledge of Italian cuisine and culture., • Proven experience as a Head Chef or Senior Chef in an Italian restaurant., • Expertise in authentic Italian cooking techniques and recipes., • Strong leadership and team management skills., • Thorough knowledge of kitchen health and safety regulations., • Ability to work efficiently in a fast-paced environment., • Creativity and attention to detail in menu development and food presentation. Details: • Location: London, • Hours: Full-time, • Salary: Competitive, starting from £40,000 per year, depending on experience and skills. If you are an Italian chef with a passion for authentic cuisine and are ready to bring your expertise to our kitchen, we’d love to hear from you! How to Apply: Please send your CV and a cover letter. Join us and lead our kitchen in delivering the true taste of Italy in London!

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

About Us La Maison Ani is a luxury dining destination in the heart of Mayfair, London, offering an elevated culinary experience with Mediterranean influences and a contemporary Parisian touch. Known for elegant cuisine, exceptional service, and a vibrant atmosphere, we are looking for a talented Junior Sous Chef to join our culinary team and support our mission of delivering world-class dining to our guests. The Role As Junior Sous Chef, you will work closely with the Sous Chef and Head Chef to ensure the highest standards of food quality, presentation, and hygiene across the kitchen. You’ll play a key supporting role in leading sections of the brigade, overseeing day-to-day operations, and assisting with menu execution, inventory management, and maintaining cost controls. This is a hands-on role where your creativity, organisation, and ability to thrive under pressure will shine. Key Responsibilities • Support the Sous Chef and Head Chef in overseeing kitchen operations., • Ensure consistent delivery of exceptional dishes, maintaining portion control and minimising waste., • Assist with menu planning, costing, and stock control., • Uphold HACCP, food safety, and hygiene standards at all times., • Train, motivate, and support junior chefs to perform at their best., • Maintain a safe, clean, and well-organised kitchen environment., • Contribute to a positive and collaborative team culture. About You • Culinary degree or equivalent professional experience (2+ years in a junior/senior chef role or strong line chef experience with leadership exposure)., • Strong knowledge of kitchen sections and core cooking techniques., • Excellent organisational skills and the ability to work in a fast-paced, high-pressure environment., • Basic financial awareness and computer literacy (procurement systems, Microsoft Office)., • Food hygiene certification at intermediate level or above., • A proactive, hands-on team player who leads by example and is eager to grow. What We Offer • Competitive salary package., • Clear opportunities for career progression within Fundamental Hospitality., • A dynamic, creative, and supportive working environment., • Staff benefits and dining discounts across our venues. If you are passionate about creating exceptional food, developing your leadership skills, and want to be part of one of London’s most exciting dining destinations, we’d love to hear from you. Apply now and take the next step in your culinary journey with La Maison Ani.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

Role Overview: Are you looking to transition into a corporate management career but feel held back by a lack of formal qualifications? We are seeking ambitious career-changers and aspiring managers to join our BSc (Hons) Business Management with Foundation Year course for the 2026/2027 intake. This is a structured professional pathway designed to take you from entry-level to a BSc (Hons) Business Management level. This role is specifically designed for those who prefer "learning by doing" and require a flexible schedule to balance other commitments. What the Program Offers: • Annual Training Subsidy: Participants receive a cost-of-living stipend of up to £14,000+ per year (eligibility dependent) to support them during their professional development., • Structured Progression: You will start with a Foundation Year designed to build core business competencies before moving into advanced management modules., • Flexible Working Hours: The program is designed with flexibility in mind, requiring only 2 days of "in-person" attendance per week, allowing you to maintain your current lifestyle., • Industry-Recognised Credentials: Gain a full Bachelor’s degree with honors upon completion, alongside practical leadership experience. Key Responsibilities (During Training): • Developing foundational knowledge in Business Operations and Finance., • Analysing market trends and organisational behavior., • Collaborating on team projects and leadership case studies., • Presenting business strategies to "senior stakeholders" (mentors). Candidate Requirements: • Education Level: This program is specifically funded for individuals who do not already hold a Bachelor’s degree or higher. Please do not apply if you have already completed a degree-level qualification., • Experience: We value "Life Experience" over academic history. If you have worked in retail, hospitality, or general labor, your transferable skills are exactly what we want., • Age: This program is specifically focused on individuals aged 21 and over looking for a fresh start., • Commitment: Must be able to commit to 2 days of scheduled development per week., • Status: Must have the right to live and work/study in the UK (minimum 3 years residency). We can't provide any visa sponsorships. Selection Process: • Initial Screening: A 10-minute call to check your background., • Assessment: A simple diagnostic to ensure you are ready for the Foundation Year., • Onboarding: Support with all paperwork and funding applications. Apply Now to secure your spot for the next intake. Transform your work history into a career.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... We're looking for a Senior Accountant who is excited to help scale Blank Street's accounting function with rigor, structure, and strong ownership. If you thrive in detail-heavy, execution-focused environments and take pride in keeping financial records accurate, timely, and compliant, this role is for you. You'll own core accounting workflows including month-end close, balance sheet reconciliations, and statutory reporting, while strengthening processes that support a fast-moving, growing business. You'll also partner closely with Finance, Operations, People, and external parties as a go-to resource for accounting execution, audit support, supplier queries, and process improvement. This in-person role is based in our London office and reports to the UK Finance Director. What You'll Own Manage UK statutory and group reporting (UK GAAP & IFRS) and intercompany accounting across international entities • Prepare timely, accurate and complete monthly, quarterly and annual financial statements, • Research, calculate, and document areas of significant judgement and estimates, including emerging or complex accounting treatments, • Own intercompany journals and reconciliations between entities Collaborate on period-end close and balance sheet integrity • Perform period-end close of the general ledger, including preparation and posting of journal entries and accruals, • Reconcile balance sheet accounts and maintain supporting schedules Support day-to-day accounting operations and vendor payments • Provide operational support, including reviewing invoices and resolving vendor issues, • Oversee timely and accurate vendor and expense payment processing in line with contractual terms and internal policies and procedures Build and improve accounting policies, controls, and processes • Develop and maintain documentation for key accounting policies and procedures, including internal controls, • Proactively evaluate and implement improvements to processes and procedures Partner on tax and audit deliverables • Liaise with internal and external partners to support timely preparation of quarterly and annual tax filings (for example sales, use, property, corporate, payroll) across multiple jurisdictions, • Support annual audit and quarterly review processes with external auditors Deliver ad-hoc analysis and research • Perform ad-hoc research and analysis using information from various systems Who We're Looking For • Bachelor's degree in Accounting, Finance, or a related field., • 3+ years of accounting experience, preferably in a mix of public accounting and retail or hospitality environment in UK/Europe., • Qualification (ACA, ACCA, CIMA) preferred., • Strong understanding of both UK GAAP & IFRS accounting principles and financial reporting., • Experience with NetSuite or similar ERP system., • Experience with Coupa or similar billing and invoicing accounting software., • Proficiency in Microsoft suite of products, particularly Excel (VLOOKUPS and Pivot Tables at a minimum)., • Ability to identify and solve problems and clearly communicate solutions., • Ability to work independently own deliverable timelines and communicate workstream issues., • Approaches work with a team mindset and understands the importance of cross-functional communication Benefits & Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As an Assistant Reception Manager at Fallow, you will play a crucial role in ensuring smooth front-of-house operations, maintaining exceptional service standards, and leading by example. You will support the Reception Manager in driving efficiency, managing reservations, and enhancing the guest journey from arrival to departure. Key responsibilities: • Assist in overseeing reception operations, ensuring a seamless and world-class guest experience., • Support, train, and mentor the reception team, maintaining the highest standards of service., • Manage reservations, seating arrangements, and guest flow to optimize efficiency., • Handle VIP guests and high-profile clientele with discretion and professionalism., • Quickly and effectively resolve guest concerns, ensuring total satisfaction., • Work closely with the Reception Manager and front-of-house teams to refine and enhance operational procedures., • Maintain a professional, organized, and welcoming reception area. About you: • Previous experience as an Assistant Reception Manager, Senior Receptionist, or similar leadership role within a high-end, fast-paced hospitality environment., • Strong leadership skills with a passion for delivering an exceptional guest experience., • Excellent organizational, multitasking, and problem-solving abilities., • Impeccable customer service and communication skills., • A proactive, solution-driven approach with a keen eye for operational improvements., • The ability to remain calm and composed under pressure., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We’re excited to welcome an enthusiastic and dedicated Junior Sous Chef to our team at Boxcar Hyde Park. This is a fantastic opportunity for someone with strong restaurant and café experience who thrives in a fast-paced brunch environment and is looking to grow within a creative kitchen. Working closely with our Senior Sous Chef, you’ll play a key role in the day-to-day running of a high-volume brunch venue while also gaining valuable exposure to the bakery side of the business. If you’re passionate about fresh food, seasonal ingredients, and delivering consistently high standards, we’d love to hear from you. What You’ll Be Doing • Assisting the Senior Sous Chef with daily kitchen operations, • Preparing and cooking brunch menu items to a consistently high standard, • Supporting ordering, stock rotation, and inventory management, • Maintaining excellent food hygiene, health, and safety standards, • Supervising and supporting junior chefs and kitchen porters, • Ensuring all kitchen sections remain clean, organised, and service-ready, • Monitoring food quality, presentation, and portion control, • Assisting with prep schedules and smooth service coordination during busy periods, • Contributing ideas for seasonal specials and menu development, • Helping minimise waste and maintain cost control targets, • Stepping into leadership responsibilities in the absence of senior chefs, • Learning and supporting the bakery side of the kitchen operation What We’re Looking For Our ideal candidate will: • Have previous restaurant and café experience within a busy kitchen, • Be confident running a high-volume brunch service, • Demonstrate strong leadership and communication skills, • Have a genuine passion for food, hospitality, and seasonal ingredients, • Understand food hygiene, health, and safety regulations, • Work well under pressure while maintaining high standards, • Be organised, proactive, and team-oriented, • Bring energy, creativity, and a positive attitude to every shift What We Offer We believe in rewarding and supporting our team members. Here’s what you can enjoy: • Group dining discounts across our venues, • Team incentives and staff trips to celebrate successes, • Staff meals and refreshments during shifts, • Staff referral programme, • Early access to earned wages through Stream

Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

We are looking for an exceptional, Assistant Bar Manager to join our Sky Garden team. The Assistant Bar Manager will support the day to day management of two outlets – all with progressive offers catering to the needs of our guests. They will help ensure that our 70 strong team delivers the highest level of service for up to 6,000 visitors per day. The Assistant Bar Manager will need to be highly hands on across service and team training, truly leading by example on the floor. The ideal candidate must have experience as an Assistant Bar Manager or proven Senior Bartender/Bar Supervisor within high volume, wet led operations. Experience in high footfall environments is essential; high end experience is highly desirable, and high rise or landmark venues would be a bonus. They will need a solid understanding of bar operations and commercial awareness, alongside the energy and personality to motivate and inspire a busy bar team. What’s in it for you? Up to £38,000 Excellent training & career development with prospects across our ever-expanding business. £350 annual suit allowance from Day 1 Management development programme. 40% Food and Beverage discount across the group. Staff meal allowance paid daily Brilliant £300 employee referral scheme Exposure to the biggest and best events and live music in London and beyond Employee assistance helpline, 24/7

We are looking for a skilled and organised Sous Chef to support the Head Chef in delivering consistently high-quality food and kitchen operations. The Sous Chef plays a key leadership role within the kitchen, helping manage daily service, maintaining food quality and hygiene standards, supporting junior team members and ensuring efficient preparation and execution across all areas of production. Key Responsibilities: • Support the Head Chef with day-to-day kitchen operations, • Oversee food preparation and service to ensure consistency and quality, • Maintain high standards of food hygiene, health and safety, • Assist with stock control, ordering and supplier management, • Help manage kitchen scheduling and team organisation, • Train, mentor and support junior chefs and kitchen assistants, • Ensure allergen procedures and food safety standards are followed at all times, • Contribute to menu development and seasonal dish planning, • Monitor waste and support cost control initiatives, • Step into leadership responsibilities in the Head Chef's absence Requirements: • Previous experience as a Sous Chef or strong experience as a Senior Chef de Partie, • Strong knowledge of food safety and kitchen operations, • Ability to lead calmly and effectively in a fast-paced environment, • Excellent organisational and communication skills, • Passion for high-quality ingredients and consistent execution, • Flexible, reliable and team-oriented attitude Desirable: • Experience in high-volume workplace catering, contract catering or events, • Knowledge of nutrition, allergens and dietary requirements, • Food safety certification 9 hours shifts between 6am - 7pm The offered salary is £42.5k per year for a 45-hour work week.