Service Desk Manager We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and ...
... Service Desk Delivery Manager in the triage of tickets, including: • Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them informed about ...
Asset management & Ticket management. * Provide and maintain a high degree of customer service for ... A service desk analyst interacts with customers. At this level, you will perform tasks such as ...
Experience in supervising/managing a small team * An established track record and experience in contributing to administrative systems and processes, with customer service as an essential element
Service Desk Agent Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to collaborate and achieve together with committed people to provide quality 1st line support ...
Reporting directly to the service desk manager, the role is hybrid with 3 days in the office based at the carrier office, although visits to their retail stores and specialists will be required. In ...
Work towards achievement of stipulated KPI's and targeted metrics set out for the IT Service Desk Profile A Successful candidate will have strong Active Directory & O365 knowledge. You should be a ...
Legal Recruitment Consultant (London desk) We're looking to expand our highly reputable London team ... sales, professional services, business development, account management, events/hospitality ...
Working closely with other Group regions such as Heads of IT Projects, Heads of Departments, IT Project Managers, Service Desk, BA's, SA's, DBA's Qualifications, knowledge, and experience * Minimum 5 ...
Creating a clear business development strategy to generate new business and expand service lines ... Transparent and open communication with all levels of management * The opportunity to make a ...
Recruitment Consultant - Temporaries Desk - Manchester City Centre- Salary Negotiable 9am - 5.30pm ... Excellent account management and first class customer service skills * Have a 'Can do' attitude
Management of the help desk and supply chain in order to deliver various contracts * Maximising service delivery and creating efficiencies and improvements where needed * Build out a robust supply ...
... services, ideally with a clear perspective on risk management (5 years+). * Excellent ... Employee Assistance Programme * Eyecare Voucher & Display Screens/Desk Set-Up * Flu Jab Vouchers
... in-house service desk team and they are looking to add an IT Analyst to their pack. You'll be reporting to the IT service manager who will hold you to account on the key deliverables within the ...
Managing the front of house desk, you will coordinate the administrative function and daily use of the building whilst ensure Hope Park's standards of service are upheld. You will assist the ...
You can show to supervise and lead the team to the deliver the KPIs and desk plans set from the ... Process driven to ensure high quality of service and best practice * Experience of managing a team ...
Account Manager Job Type: Permanent, full time Salary: Up to £65,000 Location: Manchester The role ... Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk ...
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team ... Incident and problem management experience, provide effective solutions and workarounds to ...
Manage and maintain client IT infrastructure, including servers, workstations, and network ... Key words: IT Support Engineer, IT Analyst, Senior IT, Service Desk Engineer, Helpdesk Engineer ...
Autonomy - we will support you, but you won't be micromanaged and we trust you to manage your desk ... service. * Up to 2 bonus days off each year - target related * Option to buy or sell 3 days of ...
Autonomy - we will support you, but you won't be micromanaged and we trust you to manage your desk ... service?
Prioritizing and managing ticket flow from the Service Desk * Ensure accuracy and relevance of the knowledge base. * Trouble shoot and resolve user issues. * Assist with testing changes and support ...
We're looking for an experienced Service Operations Team Member to join our growing Service ... home desk and chair · Loyalty point scheme - allowing you to use your points to increase your ...