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Experience with IT Service Management tools, such as Jira, Remedy, ServiceNow or equivalent platforms. Together, these services form the backbone of modern society—and your leadership will help ensure they remain secure, reliable and robust even if global navigation satellite systems fail. Manage

The IT Service Desk Manager will be responsible for overseeing PPC’s London-based IT support desk operations, ensuring exceptional service delivery to staff across the business. We are looking for an experienced and proactive IT Service Desk Manager to join our team and lead the day‑to‑day ope

A leading telecoms provider in the UK is seeking a Service Desk Manager to oversee service desk operations across multiple sites. The ideal candidate has over 3 years of experience in managing service desk teams in a Managed Service Provider setup, ensuring SLA compliance and enhancing customer sati

You will own service performance, customer experience, and team leadership – ensuring the Service Desk operates efficiently, consistently meets SLA goals, and delivers exceptional service to customers in a fast‑paced MSP environment. We’re looking for an experienced Service Desk Manager to lea

A prominent luxury hotel chain in Greater London is seeking a Reception Manager to ensure the smooth operation of the lobby, lead a motivated team, and uphold high service standards. The ideal candidate will have experience in a 4 or 5-star hotel and demonstrate great attention to customer service a

We are recruiting for a Service Advisor to join our.

Job DescriptionThe Recruitment Crowd are currently recruiting on behalf of our industry-leading client based inBH21 7BU.We are looking forWarehouse Operatives to join a fast-paced and growing team.Location:BH21 7BUHours:Day shifts including weekends 12pm startsuntil fini

A London-based law firm is seeking an IT Service Desk Analyst to join their team on a permanent basis. This role involves contributing to service improvement initiatives and maintaining support documentation.

A leading technology service provider in the United Kingdom is seeking a Service Desk Analyst for a 6-month fixed-term contract. Candidates should have experience in a client-facing IT environment and familiarity with service management tools, particularly ServiceNOW. The role involves providing fir

A leading foodservice provider in the UK is looking for a Service Desk Analyst to provide level 1 support primarily to internal users. The role requires fluency in both English and French, strong customer service skills, and the ability to troubleshoot technical issues. Responsibilities include reso

A highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), Video Conferencing Equipment, Printers, and dealing with a wide range of software (approximately 400 applications packaged) and hardware-related issues.

IT Service Desk Analyst - Permanent - London - £49,000 per annum. Experience providing 1st and 2nd line IT Service Desk support in a professional environment. A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis.

A global law firm is seeking an IT Service Desk Analyst to join their team in London.

A leading service provider in the UK is seeking a Service Desk Analyst to join their team in Warrington with remote flexibility.

A forward-thinking IT services provider is seeking a University Placement Year - Service Desk Analyst starting Summer 2026. This role will immerse you in a dynamic service desk environment where you'll support IT operations and contribute to customer satisfaction.

Service Desk Analyst vacancy in Gloucestershire (279DM). As a Service Desk Analyst, you’ll be on the front line of network defence and performance — ensuring system uptime, responding rapidly to incidents, and strengthening the backbone of the company’s digital operations. Are you a problem‑

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. Responsibilities include responding to inquiries, triaging incidents, and maintaining records within ServiceNow.

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Proven experience of working in an ITIL aligned IT Service Desk environment. Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledg

Continually improve the way the service desk work. University Placement Year - Service Desk Analyst (Starting Summer 2026). Service Desk Analyst - Placement year.

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service.

A local government organization in Dudley is seeking a Service Desk Analyst to deliver high-quality IT support through various service channels. Ideal candidates will have experience in IT service desks, strong communication skills, and a proactive mindset.

Provide high-quality Service Desk support ensuring timely resolution of user issues and service requests. Manage and resolve incidents and service requests logged through Service Desk platforms ensuring high customer satisfaction. Seeking a Senior Service Desk professional with 3 to 5 years of exper

A business management firm based in the Greater London area is looking for a Junior Service Desk Analyst to provide first line technical support. This role involves assisting end users with common incidents and IT service requests, focusing on customer experience and technical skill development.

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst. We have a fantastic new job opportunity for an IT S

A technology solutions provider is seeking a motivated Service Desk Analyst to enhance customer experience by addressing technical issues, managing incidents, and maintaining user accounts.

You will help maintain IT documentation, deliver high-quality service, and collaborate with global IT teams to enhance support processes. Candidates should have a strong background in customer service and technical troubleshooting, ideally within a healthcare context.

A fast growing company in Wolverhampton is seeking an experienced SC Cleared Service Desk Analyst/1st Line Support.

They are currently looking to hire in the Philippines, and they are in search of a professional, and effective Service Desk Analyst, who will be the first Helpdesk Analyst here in the Philippines for the team. As a Service Desk Analyst, you will also support other team members in training, reviewing

The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. Incident resolution may involve desk-sid

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Service Desk Analyst - Swedish Speaking. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone,

A diverse business community in Greater London is seeking a motivated Service Desk Analyst to provide IT support as the first point of contact. Candidates should have 1-2 years of experience, strong customer service skills, and a proactive approach to problem-solving.

You will have experience working on an IT Service Desk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do. Working within a team of 8 Service Desk Analysts

We’re looking for a Service Desk Analyst to join our Professional Services team. Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the

A leading reproductive health organization based in London seeks an IT Support professional for a full-time role on a 12-month fixed-term contract.You will deliver high-quality customer and technical support, maintain IT documentation, and collaborate with global IT teams.Ideal candidates are empath

A technology firm in the United Kingdom is seeking an IT Client Service Desk Analyst to provide exceptional support to clients. The successful candidate will act as the first point of contact for client IT support, log and resolve incidents in ServiceNow, and offer guidance on technical issues.

A leading recruitment agency is seeking a Service Desk Analyst to join a dynamic team. You will manage customer troubles, monitor equipment, and ensure high service levels.

The Junior Service Desk Analyst supports efficient service desk operations while adhering to established IT, security, and corporate standards, and contributes to meeting defined SLAs and KPIs through accurate ticket handling and timely escalation. The Junior Service Desk Analyst provides first line

A technology solutions provider is seeking an IT Service Desk Analyst in Horsham.

Candidates should have prior Service Desk experience, strong customer service skills, and a keen interest in technology. A leading law firm in Greater London is seeking a motivated Service Desk Analyst to provide IT support to colleagues.

To act as ambassadors for the Information Services department communicating effectively and clearly; in a polite and courteous manner, providing an excellent ‘front of house’ function for the department, always dealing with sensitive or confidential information appropriately.

Service Desk experience, ideally in legal or professional services. We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team. Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams.

Service Desk Analyst page is loaded## Service Desk Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-03033Department: Workplace Services Team: Service Desk Location: London; 5 days in office Position type: Contractor (umbrella – ins

As a Service Desk Analyst, you will be the first point of contact for technical support, delivering high-quality customer service and resolving a wide range of IT issues. Update Service Desk tickets so others can see updates. We are looking for a Service Desk Analyst to join our London office for a

A global telecommunications association in London is seeking a Service Desk Analyst. You will deliver first-line support using ServiceNow and handle IT issues for internal customers.

Log, update, and resolve incidents and service requests within agreed SLAs. Act as the first point of contact for technical issues, delivering excellent customer service. Identify opportunities for service improvement and enhanced user experience.

A leading IT services provider in the UK is seeking a personable Service Desk Analyst to join their Support Desk team. This role involves diagnosing customer IT issues, maintaining accurate records, and providing exceptional service in a vibrant open-plan office.

Contribute effectively to the maintenance of the service desk knowledge base. SC Cleared Service Desk Analyst / 1st Line Support. An exciting opportunity has arisen for a SC Cleared 1st Line Support/Service Desk Analyst to join a fast growing company based in Wolverhampton.

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. Experience working in 1st Line or Service Desk support. If you are interested in discussing this Service Desk Analyst role further, please.