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Role: Field Services Engineer Job Type: Permanent Location: Southampton, Portsmouth, Waterlooville, Bristol (Onsite) Ready to leverage your knowledge in Active Directory, Group Policy, File permissions and DHCP? Are you passionate about troubleshooting/repairing desktop and laptop hardware in the field? We have an exciting role for you as a Field Services Engineer! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Gain access to endless learning opportunities., • Build and maintain a team of high-performing individuals., • Build strong relationships with a diverse range of stakeholders. The Role As a Field Services Engineer, you will play a key role in troubleshooting, installing, upgrading the hardware and software devices. You will be responsible for ensuring that everything works smoothly, engineering designs are properly followed, and a strong customer support is provided. Key responsibilities: • Provide direct Face-to-Face world class end user support experience with an emphasis on quality resolutions., • Set up and troubleshoot Multi Factor Authentication. Set up and manage network printers., • Build, Image and reimage Laptop and Desktop., • Collaborate with other IT teams as appropriate to ensure problem resolution is obtained and, if necessary, identify the root cause., • Recommend and/or perform upgrades on systems and Support VPN connections., • Ticket work according to ITIL / Service now., • Provide time / resource estimates for assigned tasks - including time tracking activities., • Provide primary support to executive users and key stake holders., • Ensure configuration and inventory management database entries are complete and accurate., • Raise purchasing requirements and obtain quotes for hardware / software., • Rack equipment into comms cabinets and Document SOP. Your Profile Key skills/knowledge/experience: • Flexibility to travel as needed., • Ready to work in 24*7 environment and remain rotational on-call during off hours/weekends., • Ability to walk long distances across large facilities, with a valid driver’s license and reliable transportation., • Excellent interpersonal skills to support both technical and non-technical personnel at all levels/training skills with a can do attitude., • Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area., • Understanding of basic networking concepts, VLAN / VoIP., • Strong Break / Fix skills, Desktops, Workstations, Notebooks, and Dell tablets., • Excellent knowledge of Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)., • Excellent written, verbal communication skills and time management., • Self-motivated with the ability to work independently with minimal supervision. Detail and process oriented, chair meetings, presentation skills., • Previous experience in project delivery and willingness to learn., • Experience with Active Directory, Group Policy, File permissions, DHCP., • Experience supporting at least some of the following technologies O365, MS Teams, OneDrive, Zoom, Antivirus software, BitLocker, SSO, password manager., • Experience supporting Windows 10/11, MacOS, Android, iOS., • Ability to troubleshoot computer hardware and peripherals on site and remote – using such tools as Quick Assist and Remote Desktop Connection., • Ability to update drivers, BIOS., • Ability to identify potential escalations and proactively alerts management as needed. Good to have: • A few years of clinical exposure (such as Hospital or Laboratory support or working for Healthcare / Medical domain in general., • Knowledge of Dicom, HL7., • Any previous IT Service Desk Support., • ITIL Foundation v3/4 understanding. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature paid holiday entitlement, pension contribution, private healthcare including dental & optical coverage, life assurance and income protection, laptop and phone, cycle-to-work scheme, exclusive discounts on gym memberships, discounted rates on car leasing options, staff discounts within the larger Tata network, and access to extensive training resources. Diversity, Inclusion & Wellbeing At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’. You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities include LGBTQ+ and mental health networks, as well as health and wellness initiatives and sports events (we even sponsor the London Marathon). We are open to all and treat applications equally, regardless of ethnicity, disability, gender, age, sexual orientation, or beliefs. If you are an applicant who needs accommodation due to a disability to complete an employment application, or during any phase of the hiring process, please contact us at with the subject line: “Disability Accommodation Request”. Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: • Maintain oversight of incident, requests and problem lifecycles, including service level management., • Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement., • Line management responsibilities for support desk colleagues., • Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle., • Responsible for the management of customer escalations., • Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: • Experience and knowledge of utilising ITIL v3/v4 best practice., • Excellent communication skills, with the ability to engage effectively with stakeholders at all levels., • Ability to prioritise workload, balancing multiple demands while maintaining service quality., • Willingness to learn and succeed., • Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: • Company Profit Share (first £3,600 is tax free)., • 22 days annual leave plus bank holidays, increasing with length of service., • Birthday as additional paid leave., • Additional paid leave (dependent on company performance)., • Company sick pay policy., • Pension Scheme., • Private Medical Insurance including Dental., • Free Parking., • Hybrid Working., • Progression opportunities., • Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. JBRP1_UKTJ

The Role: Silcom Recruitment is delighted to be supporting a well-established, respected, forward thinking and ambitious dealership group in their search for a Service Manager. This is a fantastic opportunity for an experienced aftersales professional to join our clients flagship and busy site. Responsibilities & Requirements: Support the Service Manager in overseeing the day-to-day running of the service department. Deliver exceptional customer service at the front desk, ensuring a smooth service reception experience. Motivate and lead the service team to achieve targets and maintain high standards. Handle customer concerns efficiently, always aiming for first-time resolution. Contribute to departmental performance, profitability, and CSI scores. The Package: £36,000 Basic + Bonus – £46,000 OTE Monday to Friday – 8:00am until 6:00pm Only 1 in 8 Saturday mornings Superb company benefits 24-days holiday + bank holidays Career progression. On-going training and development. **Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest

Job Title: Desktop Support Analyst Contract Type: Permanent Full-Time Salary: Up to £35,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: Shift Pattern What to wear: Smart casual The Role: As a member of the onsite support team, you will play a key role in the delivery of high-quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service. Role Responsibilities: .• Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Support Service Desk with tickets where possible. • Provide expert support for Microsoft Office Suite and other Microsoft applications. • Provide support for Mac devices, including MacBooks and iPads. Assist users with Mac-related issues, configurations, and software installations. Ensure compatibility and integration of Mac devices with the existing IT infrastructure. • Troubleshoot and resolve software-related issues promptly and efficiently. Assist end-users with software installations and updates. • Maintain and troubleshoot meeting room technology, including video conferencing equipment, projectors, and audio systems. Ensure seamless operation of audio-video equipment during meetings and events. Assist users with setting up and using AV equipment for presentations and conferences. • Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance. Assist in troubleshooting and resolving network and infrastructure-related issues. • Maintain an accurate inventory of IT equipment, including laptops, desktops, peripherals, and mobile devices. Track asset allocation, perform regular audits, and ensure equipment is properly configured. • Provide IT support for customer conferences and events, including setting up and configuring IT equipment. Ensure the smooth operation of audio-video equipment during customer-facing events. Offer technical assistance to event participants as needed. • Assist with the on-boarding of new employees, ensuring they have the necessary IT equipment and access. Provide training and support to new starters to ensure a smooth transition into their roles. • Provide VIP support where required to senior members of the organisation. The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: A video call over MS Teams with the Hiring Manager + Team Member. Second interview: Usually F2F interview onsite at one of our offices (this can sometimes involve a task or presentation). About Acora We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. Experience working with service desk as a Team Manager tools and managing esc

Service Desk Institute Training or Certifications. The IT Business Support Manager ensures that the IT Business Support team delivers high-quality, timely, and customer-focused support services, in accordance with the ITIL framework, the IT SLAs and the IT policies and procedures. The IT Business Su

Our young people here may have experienced adverse childhood experiences and so the aim of the service is to provide them with a stable comfortable home.

Previous moderate experience in a customer related service industry together with excellent communication skills and customer care skills are essential. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guara

Job IntroductionCooking OperativeHourly rate £14.Shift PatternMonthly Rotation: 3 weeks working 3 x 12 hours, 1 week working 4 x 12 hours (rotating days & nights 05.Why 2 Sisters?When you join 2 Sisters, you will become part of one of the UK’s largest food manufacturers, with an annual turnover o

Our teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things.There’s lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win.You’ll be working with children and young people wi

Drive service improvements and quality standards. You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services. This is an exciting time to join us as we grow our services within the Southampton area -supporting young adults with lear

We’re hiring: Service Delivery Manager (Teleradiology) | HCPC Radiographer. You will lead the Service Delivery Team (SDT) and take day-to-day ownership of turnaround time (TAT) performance against contractual KPIs, while keeping quality and patient safety at the centre of delivery. Clinical experi

We are seeking an experienced and passionate Service Manager to take leadership of our specialist mental health supported living service in Southampton. Service Manager – MENTAL HEALTH - Southampton . You will be supported by a dedicated Area Manager and Regional Director, while having the au

Team Leader vacancy at GAIL's Blackheath!.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As a

Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or t

Team Leader vacancy at GAIL's Blackheath!.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As a

Grounds Maintenance Team Leader Location: Barnsley, S75 3DR Hourly Rate: £13.Contract Type: Permanent, Full time Working Hours: Monday - Friday, 7:00 - 15:30 About the role We currently require a Grounds Maintenance Team Leader to join our team in Barnsley to lead and support our Grounds Ma

Job Advertisement: Senior Service Manager (Independent Living) Location: Hybrid Working Hours of Work: 37 hours per week (Full-time) Hourly Rate: Negotiable Duration: 6 months (Interim Basis) About the Role: Reed is currently recruiting on behalf of the Council in Welwyn for an experienced

Team Leader vacancy at GAIL's Blackheath!.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As a

You will lead a team of Service Delivery Managers responsible for ensuring that critical IT services remain stable, resilient, secure, and aligned to operational, customer, and regulatory needs. You will provide strategic leadership across Service Management, champion ITIL best practice, and drive s

Key Responsibilities: · Reporting to the Innovation Director, the Application Development & Technical Service (AD/TS) Manager’s main function is to drive growth in the Adhesives and Sealants business segment by leading the technical activities associated with that segment, in close col

We're the UK's biggest home cleaning service.

We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.

Key Responsibilities * Managing and supporting the Service Advisor team * Ensuring a high level of customer service is delivered at all times * Overseeing workshop bookings and diary management * Handling customer queries, complaints, and escalations professionall

We are recruiting for experienced and forward thinking Registered Care Service Manager(5 service users). Main Duties and Responsibilities: Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good qual

As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. Service Delivery Manager - Lancashire - Hybrid/ Remote. You'll manage budgets, service costs, and identify where we c

Service Care Solutions are recruiting on behalf of a local authority in West Sussex for a Finance Project Manager to join the devolution team on a temporary basis. Lead projects to negotiate and manage Service Level Agreements with constituent councils for core finance systems and services.

Mechanical Supervisor – Service Manager Position Scunthorpe £55,000 - £65,000 + 10% Bonus + Overtime + 33 Days Holiday Are you a Mechanical Supervisor with experience leading a team in a workshop environment? Do you have strong knowledge of gearboxes, motors, engines, pumps and o

If youre an experienced social care professional ready to drive quality and improvement, this Quality Assurance Service Manager role offers the chance to lead and shape practice across childrens services. Strategic leadership role | Influence childrens social care practice | Shape service improvemen

Joint responsibility for daily operation of service desk tasks as may be required, advising and working with the Senior Service Manager. Assuming responsibility when covering for the Senior Manager due to absences and holidays ensuring the operational needs are met. Contacting manufacturers for whom

Part Time- 4:30pm-7:30pm Monday-Friday.We are currently looking for a.General cleaning duties including sweeping, mopping, vacuuming, and dusting.Cleaning toilets, kitchens, and communal areas.Emptying bins and disposing of waste correctly.Replenishing cleaning supplies and consumables.Following hea

Job Opportunity: School Cleaner – Stamford.We are looking for reliable and experienced.Extended Evening: 4:30 PM – 8:30 PM.Early Morning: 6:30 AM – 9:30 AM.Holiday & Half-Term Flexibility:.During summer breaks and half-term holidays, we offer flexible scheduling between 7:00 AM – 6:00 PM.Own

Registered Service Manager - Care at Home Highlands Hospital discharge pressure and social care reform are back in the headlines, and the focus is clear. People need to be supported safely at home, with services that can respond quickly and consistently. If care at home is where your experience si

We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. If you’ve also worked in the following roles, we’d also like to hear from you: Tier 2 IT Support Engineer, Se

Bank & On-Call Hours Flexible Cover for Team Absences.Shifts will be covered between 8am-8pm, extra shifts may be available for sleeping nights dependent on Sabrina's needs.Sleeping Nights (NLW, age 21+).On-going training and development opportunities, includingThe Care Certificate.

Weekend Support Worker - Part-Time.A rewarding opportunity for a caring and reliable individual to provide support to vulnerable people experiencing homelessness, helping them achieve independent living within a safe and inclusive environment.If you’ve also worked in the following roles, we’d al

Superior Healthcare is looking for a.You will be supporting a client with severe learning disabilities who lives at home with their family.The family would like a carer who is supportive, fun and will engage with their daughter.Adult or child complex care experience.Someone confident, uses good init

Make a Difference in Mental Health Care –SUPPORT WORKER Positions Available! Are you a Mental Health Support Worker, looking for a dynamic and rewarding career? We are a leading NHS Framework & Private sector supply agency searching for compassionate and Support Workers to join our team! P

Childrens Residential Support Worker.Full UK Driving Licence required.Our client is looking for full-time Childrens Residential Support Workers to join their team in Liverpool, working within family-style residential homes.You will be supporting children and young people with severe learning disabil

Since 2002, Domestic Angels has provided home cleaning services. Were going places! We are expanding the business to provide terrific service to more wonderful clients are you the exceptional Angel we are looking for?.

Depending on the shifts and experience.Start Date: Immediate Start - Subject to successful application.We are looking for experienced, confident and reliable Healthcare Assistants.You will need good communication skills and the ability to work in a variety of healthcare settings providing advanced n

Autism Support Worker Are you looking for a rewarding role in an SEN school with modern facilities and a supportive staff team? A vibrant and newly established SEN school in Bromley is seeking an enthusiastic Autism Support Worker to join their growing team, supporting secondary-aged pupils across

Do you want to work in a children’s home where you can have a lasting impact on a young person’s life? Apply today to join our client’s team where your dedication, resilience, and care can transform young lives every day.They are seeking compassionate, resilient.Senior Residential

Permanent, Part Time (20 hours).Discounts in high street shops including technology and cycle to work scheme.Local and national training opportunities.Do you want to work for a company that encourages you to bring your whole self to work? Do you want to work with a team that truly puts the survivors

Senior Support Worker Location: Lymington, SO41 8NE Pay Rate: £16.Umbrella) Job Type: Temporary , Ongoing Start Date: ASAP We are currently recruiting for experienced Senior Support Workers to join a dedicated team supporting young people across a range of settings, including classroom enviro

Children's Support Worker Job Type: Temporary / Ongoing Opportunities Pay Rate: From GBP15.We are seeking skilled & flexible support workers in the South of England.We are a key supplier to local authorities in and around London delivering high quality care through our team of dedicated and pa

Jobs in Guernsey Are you in the UK and seeking a better work life balance - only 45 minutes away?.Are you a UK or Channel Islands resident looking to build a rewarding career while enjoying an incredible island lifestyle?.Recruitment are the only Channel Islands based recruitment agency specialisin