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Job Overview We are seeking two talented and passionate Hair Stylists to join our dynamic salon team. As a Hair Stylist, you will play a key role in delivering high-quality hair services, helping clients feel confident, cared for, and satisfied with their experience. This is an employed, part-time role (2 set days per week), with additional hours required for holiday and sickness cover during busy times. The ideal candidates will be experienced, professional, and friendly, with a natural ability to connect with clients and confidently recommend treatments or products that suit their needs. ⸻ Responsibilities • Provide a full range of hair services, including cutting, colouring, and styling • Carry out thorough client consultations to understand preferences and recommend suitable styles or treatments • Upsell products and additional services to enhance the client experience and contribute to salon revenue • Maintain a clean, tidy, and hygienic workstation, ensuring all tools are sanitised and in good working condition • Support front desk tasks such as managing appointments and updating client records when needed • Stay up to date with the latest trends and techniques in hair styling • Contribute positively to a professional and supportive salon atmosphere ⸻ Experience & Skills • NVQ Level 2 or 3 in Hairdressing (or equivalent qualification) • Previous experience in a salon environment is preferred • Strong customer service skills and the ability to communicate effectively with clients • Confidence in upselling retail products or treatments is an advantage • Familiarity with salon procedures and team collaboration • A professional, reliable, and motivated approach to your work ⸻ What We Offer • Employed position with holiday pay and consistent hours • A friendly and professional working environment • Opportunities to learn new skills and develop your craft • Support and encouragement for continuous growth and confidence on the salon floor

We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)