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Trabajos operational excellence en HornchurchCrear alertas

  • Customer Service Manager
    Customer Service Manager
    hace 7 días
    £38500–£42000 anual
    Jornada completa
    Romford

    Customer Service Manager 📍 Location: Romford, RM1 🏢 Company: B2B Educators UK 💷 Salary: £38,500 – £42,000 per year 🕒 Full Time | Monday to Friday 🚀 Immediate Start Available Job Description We are looking for a professional and motivated Customer Service Manager to join our growing team in Romford. The successful candidate will oversee daily customer service operations, student support, office administration, and staff coordination while maintaining excellent customer satisfaction standards. This is an excellent opportunity for someone with strong leadership, communication, and organisational skills. Responsibilities • Manage customer service and front office operations, • Handle customer and student enquiries professionally, • Supervise reception and administrative staff, • Resolve complaints and provide effective solutions, • Maintain records, reports, and office systems, • Support admissions and business operations, • Ensure high customer satisfaction and professional standards, • Assist with marketing and student recruitment activities Requirements • Previous experience in customer service or management preferred, • Excellent communication and organisational skills, • Good computer and administration skills, • Ability to work in a busy office environment, • Professional appearance and positive attitude, • Education or training sector experience is an advantage Benefits ✅ Career progression opportunities ✅ Friendly and professional environment ✅ Training and support provided ✅ Performance based growth opportunities

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    hace 7 días
    £38–£40 anual
    Jornada completa
    Grays

    Grays (RM20) From £38,000 to £40,000 per annum Plus bonus plus amazing perks We’re looking for a confident, people-focused Assistant General Manager to support the leadership of a vibrant, fast-paced venue. Combining interactive entertainment with exceptional food and drink, this is an environment built around delivering memorable guest experiences—and you’ll play a key role in making that happen. As AGM, you’ll take ownership of your shifts, lead by example, and work closely with the General Manager to maintain high standards across all areas of the business. Complimentary access to on-site activities and 50% off food Free meals during shifts Performance-based bonus scheme Structured training with clear career progression opportunities Health cashback plan (including dental and gym discounts) Wagestream – flexible access to your earnings Referral bonus scheme Regular team socials, incentives, and recognition rewards Oversee daily operations, ensuring smooth and efficient service Lead, inspire, and develop a high-performing team Deliver outstanding guest experiences and handle any issues with confidence Drive sales, profitability, and overall venue performance Support recruitment, training, and ongoing team development Previous experience in a hospitality leadership role A hands-on leader who enjoys motivating and developing others Confidence working in a fast-paced, guest-focused environment Strong commercial awareness with a proactive, solutions-driven mindset This is an excellent opportunity to step into a key leadership position within a dynamic and growing business where energy, creativity, and career development are part of everyday life.

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  • Chef
    Chef
    hace 11 días
    £28000–£32000 anual
    Jornada completa
    Dagenham

    About the Role An exciting opportunity has arisen for an experienced and skilled Chef to join busy African restaurant outlets in Dagenham and Romford operating under the Tasty African Food brand. The successful candidate will play a key role in delivering authentic African cuisine while maintaining high standards of food quality, hygiene, and kitchen operations. This is not a general chef position. We are specifically seeking a candidate with proven experience in African cuisine, strong cooking ability, and the discipline required to work in a fast-paced professional kitchen environment. Key Responsibilities • Prepare authentic African dishes to a consistently high standard, • Ensure food quality, taste, presentation, and portion control are maintained, • Follow established recipes and preparation methods accurately, • Maintain high standards of hygiene, cleanliness, and food safety compliance, • Assist with stock management, food storage, and minimising wastage, • Work effectively during busy service periods while maintaining quality standards, • Support smooth day-to-day kitchen operations, • Ensure all food preparation meets company and regulatory standards, • Maintain a clean, organised, and efficient workstation, Skills & Experience Required, • Proven experience preparing African cuisine in a commercial kitchen environment, • Strong knowledge of African ingredients, dishes, and cooking methods, • Ability to prepare a variety of African meals confidently and consistently, • High level of literacy and communication skills, • Good organisational and time-management ability, • Ability to work under pressure in a fast-paced environment, • Strong understanding of food hygiene and kitchen compliance standards, • Reliable, disciplined, and hardworking attitude, • Food Hygiene Certificate preferred, What We Offer, • Competitive salary of £32,000 per annum, • Stable full-time employment, • Opportunity to work within a recognised and growing African food brand, • Professional and supportive working environment, • Career progression opportunities for the right candidate Ideal Candidate We are looking for a passionate and experienced African cuisine specialist who takes pride in delivering quality food and maintaining excellent kitchen standards. The ideal candidate must be professional, reliable, and committed to consistency and excellence. To apply, please submit your CV and details of your relevant experience.

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  • Social Media Manager
    Social Media Manager
    hace 26 días
    £42500 anual
    Jornada completa
    Romford

    About the Role We are seeking a creative and commercially driven Social Media Manager to lead and execute our digital presence across multiple platforms. The successful candidate will be responsible for developing and implementing social media strategies aligned with the company’s growth objectives, enhancing brand visibility, and driving customer engagement and sales. Key Duties and Responsibilities • Develop and implement a comprehensive social media strategy tailored to the company’s products, services, and target market., • Manage and oversee daily operations of social media platforms including Instagram, Facebook, TikTok, LinkedIn, and emerging platforms., • Create, edit, and publish engaging content including posts, videos, graphics, and campaigns., • Plan and execute targeted marketing campaigns including promotions, product launches, and paid advertising., • Analyse performance metrics and prepare reports to improve campaign effectiveness., • Work closely with senior management to identify target customer demographics and marketing objectives., • Monitor competitor activity and industry trends to maintain a competitive edge., • Engage with customers and followers professionally through comments, messages, and reviews., • Coordinate with external designers and content creators where required., • Ensure all content complies with advertising standards and data protection regulations., • Degree or equivalent qualification in Marketing, Digital Media, Communications, or related field., • Proven experience managing business social media accounts., • Strong knowledge of social media platforms and analytics tools., • Experience with paid advertising campaigns., • Excellent communication skills., • Ability to manage multiple campaigns independently.

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  • Chef
    Chef
    hace 2 meses
    £40000–£42000 anual
    Jornada completa
    Gidea Park, Romford

    JAR FRIENDS LTD, trading as Time Sushi, is an innovative and fast-growing restaurant business specialising in a distinctive fusion of sushi and gourmet burger cuisine. We are committed to delivering exceptional food quality, creative menu offerings, and an outstanding dining experience within a modern and fast-paced environment. We are seeking a highly skilled and passionate Chef to join our team. This role is ideally suited to an individual with experience in sushi preparation alongside contemporary casual dining, particularly within gourmet burger cuisine. The successful candidate will be responsible for maintaining exemplary kitchen standards, contributing to menu innovation, and ensuring consistency and excellence across all dishes. Key Responsibilities • Organise and manage kitchen operations with precision, ensuring full compliance with quality, hygiene, and cleanliness standards., • Prepare and present a diverse range of dishes, including sushi and gourmet burger offerings, to an exceptional standard., • Remain informed of emerging culinary trends and continuously enhance kitchen processes and efficiency., • Manage supplier relationships, oversee deliveries, and ensure all ingredients meet stringent quality and cost requirements., • Maintain effective stock control systems and ensure the stockroom is organised and efficiently operated., • Develop and introduce innovative dishes and menu concepts to strengthen the restaurant’s market appeal., • Monitor customer satisfaction closely, ensuring consistently high standards of food quality and service delivery., • Proven experience as a Chef within a restaurant, café, or similar hospitality environment., • Comprehensive understanding of food hygiene and safety standards., • Ability to perform effectively in a fast-paced, high-pressure kitchen environment., • Creative and innovative approach to food preparation and menu development., • Strong organisational, communication, and leadership skills., • Experience in stock management and supplier coordination. Hours:37.5 (Full Time) What We Offer • Competitive salary of £40,000 – £42,000 per annum (dependent on experience), • Opportunities for professional growth and career progression

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  • Office Administrator
    Office Administrator
    hace 2 meses
    £13.5–£14.5 por hora
    Jornada parcial
    West Horndon

    Job Summary We are seeking a highly organised and detail-oriented Office Administrator to join our team. The successful candidate will be responsible for managing daily administrative tasks, ensuring smooth office operations, and providing exceptional support to staff and clients. This role offers an excellent opportunity for individuals with strong organisational skills and experience in office administration to contribute to a professional and dynamic environment. Responsibilities Manage and coordinate daily office activities to ensure efficient operation Ability to work independently and handle multiple tasks Maintain accurate records through data entry and filing systems Prepare reports, documents using Microsoft Office and Google Workspace tools Basic understanding of finance processes i.e POs, invoices Support health & safety requirements, including keeping records up to date. Produce reports, spreadsheets, and update company systems Provide excellent phone etiquette when communicating with clients & Contractors Support various administrative projects as required to improve office productivity Skills Proven office experience with strong organisational skills Proficiency in computer skills including Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Gmail, Drive, Calendar) Experience of working with HR and Health & Safety is desirable Excellent data entry skills with high accuracy and attention to detail Strong typing skills to facilitate efficient document preparation Effective communication skills with professional phone etiquette Demonstrated clerical experience supporting administrative functions effectively Ability to multitask efficiently in a fast-paced environment Familiarity with organisational tools such as calendars, scheduling software, and filing systems This position is ideal for motivated individuals seeking a rewarding administrative role within a supportive team environment. Job Type: Part-time On-site parking Work Location: In person Days per week: 3 x days per week Days of work: Tuesday, Wednesday & Thursday Times: 9am – 5pm

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  • Head Chef
    Head Chef
    hace 2 meses
    £17–£19 por hora
    Jornada completa
    Upminster

    Roots is a cool, contemporary, leading restaurant based in Upminster, Essex. We’re passionate about providing our customers with great tasting meals that are created with the best quality, locally sourced ingredients, our dedication and commitment has enabled us to become one of the top brunch spots in Essex. We are now looking to expand our offerings of an evening from solely pizza to a more modern European dinning experience offering pizzas alongside steaks, chickens & burgers. As our head chef we want to this to be your first project with us. As our Head Chef, you’ll primarily be responsible for: Preparing and plating all dishes to a consistent, high-standard; Enforcing strict health and hygiene standards Keeping on top of current food trends, utilising your knowledge to assist management in developing new menu items; Monitoring stock and waste control to maintain profit margins. Helping to train the other chefs and helping them develop. Responsibilities: • Assist in overseeing both kitchens operations, • Help with menu planning and recipe development, • Prepare and cook dishes according to established recipes and standards, • Ensure food quality and presentation meets the restaurant's standards, • Supervise and train kitchen staff, • Monitor inventory levels and order supplies as needed, • Maintain a clean and organized kitchen area, • Previous experience as a sous chef or head chef in a similar role, experience in Mod European dining would be ideal, • Strong knowledge of culinary techniques and practices, • Ability to work in a fast-paced environment, • Excellent communication and leadership skills, • Attention to detail and ability to multitask, • Knowledge of food safety regulations

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