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Job Title: Onsite Engineer / IT Service System Engineer Contract Type: Fixed Term Contract Key Purpose of Division: The mission of the IT Division is to deliver “best-in-class” Digital and IT services to our customers and end-users enabling business growth, and Digital “cost-to-serve” Overall Job Purpose: • Working directly for the IT Service Operations Manager, the System Engineer will provide desktop support for all users., • Act within the ITIL framework across all processes., • Deal with all requests and incidents raised by users in LPUK, including managing hardware requirements. Key Responsibilities: • Support the end-to-end operational service delivery to all LPUK customers and, • users, to ensure quality and consistency of service is provided using best practice, • service management aligned processes and procedures., • Support and facilitate the agreed and appropriate measurement and reporting in, • all aspects of IT Desktop Support, ensuring KPIs and metrics are maintained and, • aligned with ITIL., • Follow the daily operation of the desktop support processes to ensure good, • execution and compliance, identify, and report any incompliance or cross, • technology process improvement initiatives., • Ensure that the appropriate incident and problem notification and escalation, • process and matrices are followed and escalate to a manager where appropriate., • Monitor the daily operation of the desktop support processes to ensure good, • execution and compliance, identify, and report any incompliance or cross, • technology process improvement initiatives., • Support the IT Service Operations Manager to achieve quality service delivery to, • customers and users and to ensure there is suitable business prioritisation of, • incidents and problems. Desirable Education & Technical Ability: • Desktop Support and/or 1st line expertise – ability to support end users directly., • Excellent verbal and written communication skills. Able to communicate clearly, • and appropriately for a range of audiences. Ability to articulate complex issues, • and recommendations., • Excellent organizational and time management skills with the ability to prioritize, • work effectively., • Sound decision making skills and the ability to work under pressure., • A positive proactive approach to maintaining and improving services., • Fluent in business English – written and verbal., • Financial Services’ experience advantageous., • Degree educated or equivalent experience., • ITIL v3 or v4 Foundation., • PRINCE2 Foundation and Practitioner / Agile – Scrum Master desirable., • Full current driving license required., • Flexibility to travel and work at other locations where required., • LeasePlan expects all employees to keep up to date and adhere to LeasePlan, • policies and procedures. Desired Previous Work Experience: • Experience in working in service delivery teams, desktop support teams, and service desk disciplines., • Maintaining, and following ITIL processes., • Maintaining strong and effective relationships with teams, customers, and partners and delivering excellent customer service., • Working with multiple teams and suppliers to resolve incidents and problems., • Monitoring and reporting against agreed SLAs, KPIs and delivering BAU objectives., • Experience in working with offshore service providers., • Experience of influencing and driving change and improvement., • Service Transition expertise – ability to support the transition from project/development into application support/BAU., • Flexible with proven ability to manage multiple tasks, prioritise work effectively and independently, and meet deadlines.

Job Title: IT Service System Engineer / Onsite Engineer Contract Type: Fixed Term Contract Key Purpose of Division: The mission of the IT Division is to deliver “best-in-class” Digital and IT services to our customers and end-users enabling business growth, and Digital “cost-to-serve” Overall Job Purpose: • Working directly for the IT Service Operations Manager, the System Engineer will provide desktop support for all users., • Act within the ITIL framework across all processes., • Deal with all requests and incidents raised by users in LPUK, including managing hardware requirements. Key Responsibilities: • Support the end-to-end operational service delivery to all LPUK customers and, • users, to ensure quality and consistency of service is provided using best practice, • service management aligned processes and procedures., • Support and facilitate the agreed and appropriate measurement and reporting in, • all aspects of IT Desktop Support, ensuring KPIs and metrics are maintained and, • aligned with ITIL., • Follow the daily operation of the desktop support processes to ensure good, • execution and compliance, identify, and report any incompliance or cross, • technology process improvement initiatives., • Ensure that the appropriate incident and problem notification and escalation, • process and matrices are followed and escalate to a manager where appropriate., • Monitor the daily operation of the desktop support processes to ensure good, • execution and compliance, identify, and report any incompliance or cross, • technology process improvement initiatives., • Support the IT Service Operations Manager to achieve quality service delivery to, • customers and users and to ensure there is suitable business prioritisation of, • incidents and problems. Desirable Education & Technical Ability: • Desktop Support and/or 1st line expertise – ability to support end users directly., • Excellent verbal and written communication skills. Able to communicate clearly, • and appropriately for a range of audiences. Ability to articulate complex issues, • and recommendations., • Excellent organizational and time management skills with the ability to prioritize, • work effectively., • Sound decision making skills and the ability to work under pressure., • A positive proactive approach to maintaining and improving services., • Fluent in business English – written and verbal., • Financial Services’ experience advantageous., • Degree educated or equivalent experience., • ITIL v3 or v4 Foundation., • PRINCE2 Foundation and Practitioner / Agile – Scrum Master desirable., • Full current driving license required., • Flexibility to travel and work at other locations where required., • LeasePlan expects all employees to keep up to date and adhere to LeasePlan, • policies and procedures. Desired Previous Work Experience: • Experience in working in service delivery teams, desktop support teams, and service desk disciplines., • Maintaining, and following ITIL processes., • Maintaining strong and effective relationships with teams, customers, and partners and delivering excellent customer service., • Working with multiple teams and suppliers to resolve incidents and problems., • Monitoring and reporting against agreed SLAs, KPIs and delivering BAU objectives., • Experience in working with offshore service providers., • Experience of influencing and driving change and improvement., • Service Transition expertise – ability to support the transition from project/development into application support/BAU., • Flexible with proven ability to manage multiple tasks, prioritise work effectively and independently, and meet deadlines.

A leading hospitality company is seeking an IT Service Desk Team Manager to provide exceptional technology support to ensure smooth operations across their pubs and breweries. The role involves overseeing 1st and 2nd line teams, managing incident response, and driving continuous service improvements

Strong previous leadership experience managing IT service desk or technical support teams. As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our servi

Field Service Engineer Location: Denham, UK (with global travel) The Mission: Saving Lives by Design At Martin-Baker, we don’t just engineer aerospace components; we build the ultimate insurance policy for pilots. To date, our ejection and crashworthy seats have saved over 7,805 lives. We are looking for a skilled Field Service Engineer to join our Product and Engineering Support team. This isn’t a desk job—you’ll be the face of Martin-Baker on the hangar floor, providing world-class technical support to military and civil aviation customers across the globe. The Role You will be responsible for the maintenance, repair, and trial installation of ejection seats and aircraft canopy systems. Whether you are working on the cutting-edge F-35 program or retrofitting legacy platforms, your hands-on expertise ensures our life-saving equipment performs perfectly every time. Key Responsibilities: • Global Support: Travel internationally for deployments ranging from one to several weeks., • Technical Mastery: Perform hands-on repairs and maintenance on ejection seats and explosive canopy cords., • Trial Installations (TIs): Collaborate with Design Engineers and Human Factors specialists to retrofit seats into aircraft., • Customer Liaison: Manage high-pressure on-site interactions, providing technical solutions and managing expectations for military and civil clients., • Precision: Maintain strict tool control and follow complex engineering drawings and technical manuals. The Ideal Candidate: You are a disciplined technician who thrives in autonomous, high-stakes environments. You take pride in your "hand skills" and have the diplomatic touch needed to handle complex customer relations. Must-Haves: • Experience: Proven background in the Aerospace or Aeronautical industry., • Education: HNC, BTEC, or NVQ Level 3/4 in Mechanical or Aerospace Engineering., • Technical Aptitude: Exceptional mechanical "hand skills" and the ability to interpret complex engineering documentation., • Mindset: A willingness to travel extensively and work independently after training., • Communication: Professionalism to manage difficult customer interactions on-site. Nice-to-Haves: • Military background (specifically RAF Armament trade or similar)., • Direct experience with ejection seat maintenance or canopy fitting., • Experience in helicopter or aircraft line maintenance. Why Martin-Baker? • Work-Life Balance: Finish at midday every Friday., • Financial Security: A 9% non-contributory pension and 4x Life Assurance., • Growth: A personalised training and development plan to help you master our specialised technology., • Lifestyle: 25 days holiday (plus bank holidays), option to buy more, Healthcare Cash Plan, and nursery benefits., • Impact: The unique pride of knowing your work directly contributes to saving lives. Your Interview Journey 1. Initial Telephone interview - a detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin-Baker., 2. First Stage (Teams): structured 1st stage interview with the hiring manager for a detailed discussion to explore your work experience and delve into Martin-Baker’s operations, focusing on the specifics of the role., 3. Final Stage (Face-to-Face): A site visit and interview including a practical demonstration of your mechanical skills. Ready to take your engineering career global? Apply today. This role is subject to UK Government BPSS security clearance. Applicants must have the existing right to work in the UK and be currently residing in the UK Hit Apply Now

A leading communication solutions provider in the UK seeks an experienced Service Desk Manager to enhance their MSP support operations. Ideal candidates should have strong service desk management experience, a customer-first mindset, and be adept in SLA-driven environments. The role involves owning

A technology and communications provider is seeking a Service Desk Manager to lead a team of support engineers. The ideal candidate should possess at least 5 years of experience in a service desk environment and demonstrate strong leadership and communication skills. The role involves ensuring that

Experience with IT Service Management tools, such as Jira, Remedy, ServiceNow or equivalent platforms. Service Requests and supporting processes (e. Help Desk and ITSM performance, trends and key metrics.

The IT Service Desk Manager will be responsible for overseeing PPC’s London-based IT support desk operations, ensuring exceptional service delivery to staff across the business. We are looking for an experienced and proactive IT Service Desk Manager to join our team and lead the day‑to‑day ope

You will own service performance, customer experience, and team leadership – ensuring the Service Desk operates efficiently, consistently meets SLA goals, and delivers exceptional service to customers in a fast‑paced MSP environment. We’re looking for an experienced Service Desk Manager to lea

Monitoring Service Desk Performance – Monitoring the work flow and using the helpdesk systems to extract performance information to validate SLAs are being met, such that the Service Desk Team are effective and efficient in their activities. Leadership Collaboration – To ensure vital success of

A prominent luxury hotel chain in Greater London is seeking a Reception Manager to ensure the smooth operation of the lobby, lead a motivated team, and uphold high service standards. The ideal candidate will have experience in a 4 or 5-star hotel and demonstrate great attention to customer service a

Type: Full-time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're seeking reliable, detail-oriented team members to keep our holiday park facilities shining.If you t

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As app

Specialist residential or crisis services.

Provide emotional and practical support to service users, empowering them to make positive changes.

At Marble Partners, we believe leadership is not defined by titles but by action.True leaders bring people together, raise standards, and create momentum wherever they go.As our organisation grows across London, we are looking for someone who is ready to step forward, take ownership, and inspire oth

The company provides a range of customised services, including warehousing, distribution, and sales and marketing, to support partnered manufacturers of medical and surgical products. Reporting to the General Manager, you will play a pivotal role in leading and managing the Surgical sales division.

This is a fantastic opportunity for a commercially minded sales leader who knows how to.You’ll take ownership of team output, introduce new ideas and processes, and help build a high-performing, motivated sales culture.The role would suit someone who enjoys leading from the front, strengthening te

My Client in Essex are in the market for an interim DM Team Leader to come and work alongside the exisiting Team Leader and work on a small caseload of Major Applications/PPAs.They want someone who has previous management experience.If this looks like it will be of interest please click apply.

Carrington West are assisting their local authority client based in the South West in their search for a Principal Planning Enforcement Officer / Team Leader to join their Town Planning Department.This will be offered on an initial 6-month contract, then rolling.We are looking for an experienced Enf

The manager is currently collecting CV’s.

We are partnering with a highly respected, global professional services firm to appoint an Office Coordinator / Front of House for their London office.

Role | Part‑Time Receptionist (Mondays & Wednesdays).Focus | Front‑of‑house greeting, calls, post, admin support, reception upkeep.Skills | Professional communication, organisation, Microsoft Office, personable manner, ability to work independently.Requirements | Reception/front‑of‑house e

Must have previous experience working in an administrative or customer service role. Raising office maintenance queries to suppliers or the Office Manager as appropriate.

Service Desk, Request Management Analyst. Service Desk and Request Management Analyst!. IT Service Desk and Request Management Analyst,.

Specialist residential or crisis services.

Installations Team Leader (UK&I).The following information provides an overview of the skills, qualities, and qualifications needed for this role.We are working with a leading organisation within the.They are now looking to appoint an experienced.Installations Team xrnqpay Leader.Please click on

As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Why this job ma

If you're a Shift Team Leader and are looking to work for a leading organisation who invests in training and professional development of their employees, then upload your CV to apply today Responsibilities and duties Reporting to the Operations Manager, you will be responsible for: The day-to-day

Job Description Engineering Team Leader (Tailored Training) High Wycombe £45,000 to £55,000 + 37.Hour Week + Tailored Training + Private Healthcare + Company Bonuses Are you a product-focused Engineering Team Leader looking for the opportunity to take ownership, influence a multidisciplinary t

Job Description Are you a hands-on leader who loves being part of a busy, family-focused environment? Our client is looking for a Catering Team Leader to oversee daily operations, lead the team, and make sure every guest has a fantastic experience.This role comes with family-friendly hours, Monday

Welcome bonus £2,000, Performance Bonus & Exceptional Benefits.We care about the world and your future.The world we want tomorrow starts with how we do business today, and we're here to support you every step of the way.As our operations continue to grow, we routinely look for skilled.Whether your

All applicants must submit a CV along with a cover letter explaining why they should be considered for this role.Applications will not be accepted without a cover letter.Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you

This state-of-the-art care home will deliver the very latest in luxury living alongside an impressive range of care services, from nursing and residential care, to short-term respite care and dementia care. The Role Leading and supervising your shift Case managing residents and liaising with familie

Astute's Power Team is partnered with a global company, who specialise in the Energy from Waste (EfW)Power industry, to recruit an Assistant Shift Team Leader to join their Energy from Waste Power Station in Slough, Berkshire.The vital Assistant Shift Team Leader role comes with a salary of c.Shift

Management- You will hold line manager responsibilities to care and senior care assistants, and in the absence of the Deputy and Registered Manager will hold responsibility for the home. As a rapidly growing, family-owned care provider with more than 5,500 team members , and expanding every

The Role Leading and supervising your shift Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered Administering and recording medication Carrying out risk assessments Working alongside care ass