Rooms Division Manager
7 days ago
Slough
About the property Nestled in the picturesque Buckinghamshire countryside, the former home of the Duke of Marlborough, offers a serene stay. The boutique hotel features 41 elegantly designed rooms, a luxurious spa and expansive grounds. The hotel is part of the Luxury Collection, a Marriott brand. We are seeking an exceptional Rooms Division Manager. This role is ideal for a hands-on, service-driven leader who excels in people management and team development and thrives in a luxury environment where attention to detail and personalised service truly make the difference. About the role • Oversee Front Office, Housekeeping, Concierge, and Security operations with a strong focus on delivering refined, seamless service. Responsible for leading and developing a team of approximately 25 team members., • Uphold uncompromising standards of presentation, cleanliness, and guest care across all rooms and public areas., • Lead, mentor, and develop a high-performing team committed to delivering exceptional service standards, while fostering a warm, professional, and guest-focused culture that drives satisfaction and repeat business., • Drive operational efficiency through effective labour planning, cost management and process optimisation., • Manage room inventory, oversee VIP arrivals, g...