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Patrons Manager - WC2E 9DD Salary: c.£40,000 per annum based on skills and experienceHours: Full time, 40 hours per weekBased in: Covent Garden, London Prior to commencing your application , please review our application guide here. The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera . This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances. The Membership Team, responsible for Friends and Patrons, are responsible for circa £10m annually. Friends and Patrons also make up 30% of ticket income, 55% of other donations and 88% of legacies, emphasising the importance of community building, good processes and customer service. The Patrons of the Royal Ballet and Opera are a core loyal audience who provide vital philanthropic support to the RBO. As a thank-you for their support, they enjoy premium benefits including a concierge Box Office and special events. The Patrons Manager will be responsible for both Individual and Corporate Patron relationships from prospecting to renewal, managing recruitment, stewardship and overseeing excellence in customer service via the Patrons Box Office. This is a strategic role, with responsibility for managing and growing the Patrons Scheme, ensuring members make the most of their Patron membership to achieve maximum renewal and upgrade rates. Our ideal candidate will be results driven, with a pro-active, can-do attitude that is role modelled in the small team of reports and more widely across the Department. You will be solutions focused with experience of taking accountability for improvements and resolutions. You will be able to lead and develop a small team, manage a busy workload with high output and productivity and demonstrate highly effective influencing skills. You will have: Experience of working in a membership organisation and/or with high-net-worth individuals in a philanthropic environment. Experience in a box office/ticketing environment is also highly desirable. Experience of working in revenue growth environments, with an aptitude for working toward KPIs. A firm understanding of Gift Aid and other charitable legislation and laws. Demonstrable experience leading on relationship management (including face to face) within a Patrons or Philanthropy scheme or similar Experience identifying new initiatives and ways to enhance Patron experience, with experience delivering in a culture of continuous improvement and customer service excellence. Developed communication and rapport building skills; able to tailor communications effectively and quicky forge strong relationships, both internally and externally An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to Patrons is critical for this role. The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive. We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible. The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising. A full job description can be found here. For more information about working with the Royal Ballet and Opera, please review the info pack here. For a list of potential reasonable adjustments, please review this guidance document. If you have any access requirements for your application, please contact the RBO Recruitment Team on If you are applying as an internal candidate, you might find this guidance document helpful. Closing date for applications: 11:59pm, Sunday 15th February 2026. Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 23rd February 2026. The 2nd stage will be in person at ROH Covent Garden w/c 2nd March 2026. To ensure a fair process, late applications will not be considered under any circumstances. Applicants must have work authorisation for the UK. No agencies.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Receptionist CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting Receptionist to join the team located in Slough/ Stockley Park on a fixed term contract RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Provide a friendly and professional concierge style reception service To escort visitors to meeting rooms, take their coats and make them feel welcome (call the host, ensure that visitors are met by their hosts at reception) Issue visitor passes Actively and positively engage with colleagues, clients and other stakeholders to ensure a seamless service experience Anticipate client needs and follow up with clients to ensure that client expectations are met and where possible exceeded. Ensure that waiting visitors are kept informed of any delays and progress and to ensure client comfort. Ensure the reception desk and reception area is kept clean and tidy at all times Manage the online meeting room and visitor management system Promote and maintain CBRE & Reckitt culture throughout teams Meet and greet all employees and external visitors Ensure that all visitors are aware of the safety procedures and follow the correct signing in process Answering general telephone and email enquiries and routing calls to the relevant employees via a switchboard system Provide general admin support to the facilities team when required Undertake any other duties as requested by the Contract Manager Dealing with hospitality requests To provide after hours receptionist presence if required PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Training Proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills. Able to work with computerised Front of House systems Experience Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Experience in a corporate facilities and front of house environment essential Knowledge of online switchboard systems essential. Knowledge of online room booking tools an advantage. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication Must be detail conscious, accurate and methodical in approach. Strong organisational and communication skills Able to work systematically and use own initiative Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently High level of presentation and politeness Easily engages in conversation and develops rapport with others Intuitive & interested in other people Flexible and adaptable to respond to differing client needs Confident, enthusiastic and motivated to deliver great service Organised and able to prioritise work activity Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale Reliable Calm manner able to work under pressure and against rapidly changing demands and priorities

Salary £24,638 pa (pro rata) and great benefits including Health Cash PlanPermanent Part time (33.Falmouth, CornwallPOSITION IS AVAILABLE FROM 1ST APRIL 2026We cant offer a CoS for this roleHome, a place where you belongWere looking for a colleague to work the weekends during the day, as well as 1x

We're looking for a professional, customer‑focused Concierge to join our team at RMG. Keeping the concierge desk/office clean, tidy, and well‑presented.

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The OpportunityWe are looking for an experienced Concierge Executive to join our Customer Experience team, focusing on the post-sales service for our clients.

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Cybersecurity Consultant / Concierge Security Engineer 2 – Danish Proficient. Join Arctic Wolf as a Cybersecurity Consultant / Concierge Security Engineer 2, based in Germany, the UK, or Ireland.

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