Equestrian Manager - Coworth Park
hace 11 días
Sunningdale
Join us as an Equestrian Manager at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as an Equestrian Assistant you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. • To manage the Equestrian department and team members to provide the highest level of care and presentation of the horses and unprecedented service levels to our clients, • To be a driving force in delivering an Equestrian establishment with the best reputation in the hotel and equine industries with loyal clients who book regularly. As an Equestrian Manager at Coworth Park, here are just some of the great benefits you will receive: • Fantastic Employee bonus scheme and Excellent Service charge • Complimentary stays including breakfast across the Dorchester Collection Hotels • 50% F&B discount at selected bars and restaurants within the Dorchester Collection • Vibrant Social events that bring employees together including a Winter ball • Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme • Apprenticeship, training and development opportunities • Up to £1000 bonus when you recommend a friend • Access to immediate well being advice, because We Care about our employees You’ll love what you do and take pride in delighting our guests: • Managing horses daily routine, feed and exercise to keep them fit and well schooled for guests to ride safely. Managing horses shoeing, worming, saddlery, dentistry and veterinary requirements. Carry out daily tasks including feed, hay, muck out, turn out, groom, bandage, keep the stable, horses and all equipment looking immaculate at all times. Guest Interaction – Dealing with enquiries, bookings and requests from internal and external guests in a timely and appropriate manner. Fitting guests with safety equipment before riding, keeping safety equipment in accordance with best practice guidelines (replacing when worn/unsafe) looking clean and organised in lockers at all times. Teaching guests of the hotel and local clients on our ponies and horses with knowledge, enthusiasm and care for safety at all times. Managing daily horse allocations for teaching, ensuring well being of horses and safety of guests maintained as a priority. Mobilize & inspire team members & supervisors to build a high performing team in order to achieve business goals & service standards Mentor, train & coach team members Manage shift coverage, work load & resource distribution within & across teams Interviewing, hiring, induction & succession planning of staff Monitor & evaluate team performance & perform PDP for team supervisors Arranging and chairing monthly departmental meetings and producing accurate minutes distributed to team members, HR and GM Budget creation and management, monthly P+L reviews, cost control, ensure correct purchasing procedures followed at all times, stock management Admin - Manage Insurance and Council License requirements, review and renew on annual basis. Renew annual loan contracts for ponies. Source further horses/ponies for loan/lease/purchase as business levels require and subject to budget allowances Develop and facilitate new packages to drive sales. Assist PR department with photoshoots and interviews with enthusiasm and flexibility. Ensure website is up to date and factually correct at all times Comply with all statutory and company health and safety, fire, bomb and security regulations Ensure job required certificates are kept up to date – 1st Aid, Child Protection, CRB checks Review and update departmental risk assessments including monthly area assessment forms Check tack and equipment weekly for faults and action where necessary Review SOP’s and facilitate ongoing training for team members as necessary Ensuring all guests complete DISCLAIMERS before riding Ensuring accident report forms are completed accurately, signed by casualty and submitted to Security in timely manner The items shared are the essence of a day in the life of an Equestrian Manager, but we’ll make sure you are provided with specifics on how we care for our hotel. • 1st Aid, • General yard work, • Customer Service, • Buy into the hotel ethos We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at #J-18808-Ljbffr