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OtherShop owner jobs in Ilford
Are you a business? Hire shop owner candidates in Ilford
- Griller No. 1
Store Manager/Manageress16 days ago£26200–£36500 yearlyFull-timeIlford1. plans catering services and directs staff 2. decides on range and quality of meals and beverages to be provided 3. discusses customers requirements for special occasions 4. purchases or directs the purchasing of supplies and arranges for preparation of accounts 5. verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements 6. plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff 7. checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit 8. determines staffing, financial, material and other short- and long-term requirements
Immediate start!Easy apply - Kesar Groceries
Customer Service Manager/Manageress1 month ago£38700–£38900 yearlyFull-timeIlfordThe Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.
No experienceEasy apply
