Sla jobs in Croydon

Are able to strive for Results - One Contact Resolution, SLA, Productivity & Quality

Responsibilities / Essential Skills To receive, respond, resolve and complete service requests and Break / Fix tickets within the agreed SLA timeframe or escalate promptly if they cannot be resolved ...

Team Manager - Islington - Hybrid Working Monday to Friday Full Time, Permanent 37.5hrs per week £33,000 - £35,000 The Team Manager is responsible for the performance & achievement of SLA's within ...

... A and SLA targets are adhered to • Review and establish any control gaps with CDD/ODD case files, making sure FinCrime Risk is managed, and with any risk that cannot be understood or mitigated ...

Remedial Maintenance - Responding to Customer reported incidents (via the NOC) within an SLA framework, ensuring all incidents are resolved or service restored within SLA * Minor Works - Ensuring ...

Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent ...

Process starters, leavers, and amendments promptly and within SLA where defined * Identify opportunities and assist in the implementation of recommendations to reduce or remove common support issues ...

Monitor and track any customer agreed service SLA's and any financial implications and report regularly to the business. * Liaise with the External/Internal Operational Managers and staff and keep ...

Responsible for ensuring all SLA's and turnaround times (TAT's) are developed and adhered to within the team. * Accountable for the service delivered by the People Hub Payroll Team based in Bangalore

... SLA and ensuring that all queries are actioned in line with client SLA and Standard Operating Procedures- Working closely with Customer Services, Warehouse Team Leaders and externally with customers ...

... SLA's) of customer and the National Security Inspectorate (NSI) * Ensuring sufficient and efficient resourcing of suitably skilled and qualified engineers to deliver on the company commitments to its ...

Fulfil scheduled placements and maintain revenue streams in accordance with specified SLA's. * Maintain and develop client-business relationships through service visits and regular reviews. * Build ...

Manage service completion within SLA including bin deliveries, bulky collections and missed bins. * Ensure compliance to contractual requirements around 100% in cab usage. * Ensure corrective action ...

The role will be to ensure SLA's and contract agreements are met across the delivery of contract. CV MUST HAVE FOR CONSIDERATION: You must have demonstrable experience of working closely with MSP ...

Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent ...

Manage the adherence to the SLA with our back-office supplier and lead the company monthly/quarterly SLA review meetings with the vendor services the firm provides to our clients. KEY SKILLS AND ...

The Securities Lending Associate (SLA) will provide direct assistance to eSecLending's clients and broker/dealer communities in Europe, North America and Asia. This position is responsible for ...

Perform regular process reviews and provide detailed reports. * Analyse all current SLA's and identify risk areas. * Improve performance across all third-party supplier base * Analyse supplier ...

The position holder will play a direct role in this future success, providing valued and new clients with remedial quotations within the business SLA. Suiting either an experienced HVAC estimator or ...

... agreed SLA's- Fulfilment of ad hoc duties as neededAccounts Payable (AP): - Oversight of the purchasing system Docuphase- Management of the specialized food ordering system ProcureWizard ...

Ensuring technical support is being provided to staff in a timely manner and effectively, within agreed SLA's * Gaining an understanding of stakeholder AV requirements * Overseeing the Network ...

Manage all Service Contract SLA's including, POs, payment follow-ups, customer meetings to adjust payments and also make sure projected monthly revenue is achieved. * Provide internal analysis and ...

Organise pre-onboarding preparation in line with the company's process and SLA providers. * Enhance the new employees' onboarding experience through welcoming communication with clear instructions ...

Ability to multi task to ensure SLA's are met * Confidence to pursue leads and overcome objections Trusting Stellar Select: At Stellar Select, our commitment goes beyond recruitment; it's about ...