Are you a business? Hire sla candidates in Birmingham
Access to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career. Private Healthcare and Life Assurance. Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. It is well respected within the healthcare industry and is ...
Winfield Hospital has an exciting opportunity for a Catering Assistant to join our Hospitality Team (1 x 24 Hours vacancy available). As a Catering Assistant you will be responsible for the service of all food and drink to the patients on the wards including managing dietary requirements. You wil...
Identify cases of possible fraud and recoveries and refer as appropriate within set SLA's * Work to ensure correct policy interpretation and validation * Prepare, check, and approve where appropriate ...
The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable ...
Email responding; actioning proformas and chasing fee-earners in line with the firm's SLA requirements * Additional requests including running client summary reports, financial housekeeping and ...
Working within SLA guidelines and responsible for making recommendations to change SLAs. * Responsible for liaising with other IT team members to ensure they are kept up to date on relevant issues
Ensure that incidents and requests are resolved in a timely manner in line with Service Level Agreements (SLA). * Escalate issues to 3rd line support as required, either to EMEA 3rd line or external ...
For this role you will ensure multi-sourced partners and group provided services deliver I&C business requirements in accordance with agreed SLA's. You will be responsible for taking all necessary ...
The responsibilities of this role will include being the lead contact for all Service-related queriesManaging both Request and Incident queues within SLA's and delegating work amongst your ...
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Chase new business pipelines ensuring that all new business cases are processed accurately and within SLA. * To work collaboratively with all members of staff striving to deliver excellent client ...
Establish and monitor KPI's / SLA's Profile * Experience in a similar role within a Managing Agent is essential * FM experience across a variety of sectors * Excellent knowledge of compliance ...
... SLA's, Health & Safety, and first-time fix. We are looking for a competent Operations Lead with solid experience working on social housing maintenance contracts with P&L responsibility. You will be ...
To correctly prioritise and resolve tickets within the SLA. * To keep the CRM system and all relevant documentation up to date. * To create, troubleshoot and fix SQL queries and scripts. * To install ...
Adherence to ITIL framework will be essential to meet SLA commitments for fault resolution and service requests, while making sure change controls align with internal and ITIL standards. Regular ...
The team is focused on restoring normal service operation as quickly as possible, minimising the disruption to the end client/general public and ensuring SLA and KPI adherence. You will also be ...
Ensure the PPM's are carried out in a high calibre manner and on time, adhering to specific contract KPI/SLA's. * Complete any necessary paperwork timeously and comprehensively and feedback directly ...
Offering exceptional 24/7 support based in the UK, dedicated Account Managers and unrivalled SLA guarantees on a wide range of our solutions, We are a trusted supplier of voice, data, cloud, security ...
Full Vendor management including negotiating trading agreements frameworks and SLA's that meet the business strategy. * Oversee purchase, maintenance, and sale of the company car fleet. * Ensure any ...
KPI/SLA control * General staffing support * Managing general HR processes such as annual leave, sickness, etc. What do you need from me? * Experience of managing a team (small or large) * Experience ...
Track the incidents/service requests/ problem tickets to ensure resolution within SLA, escalate the unresolved incidents/ problems as per the escalation mechanism, analyze the ticket trend and ...
Ensuring all industry flows are sent and received in accordance with regulatory SLA's * Managing relevant SDEP process activities * Building effective internal and external relationships to achieve ...
Process all new B2C enrolments following identified process, ensuring compliance with SLA; booking terms and conditions; eligibility requirements; data protection and local tax regulations
Manage a small ER case load, while working within SLA's, supporting managers in case work, assisting with the preparation of cases, supporting with note taking and advising on outcomes * Provide ...