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Role Overview Job Title: Customer Service Plus Agent Reports to: Customer Care Plus Team Manager Direct Reports: N/A Work Pattern: Full Time, including 1 in every 3 weekends, Office Based As a Customer Care Plus Agent, you will handle the most complex, technical, and sensitive customer queries. You will be empowered to take ownership of issues from start to finish and will play a key role in delivering an exceptional customer experience. Your performance will have a direct impact on customer satisfaction, operational efficiency, and brand reputation. Our Company At Blinds2Go, our people are our stars. We foster an environment where autonomy and challenge are embraced, empowering our team members to take ownership of their work and push the boundaries of innovation. We believe our team will help us to become the fastest-growing, most loved, and most efficient window coverings company in the world. Transparency We lead by example and inspire others to achieve excellence in the right way. Entrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. Accountability We take ownership and are responsible for our actions and decisions. Meritocracy We set challenging but realistic targets and deliver results passionately. Integrity and hard work are at the core of our culture, and we go the extra mile. Key Responsibilities • Resolve escalated and complex customer issues across phone, email, and chat channels., • Own customer interactions end-to-end, ensuring clarity, care, and resolution., • Collaborate with cross-functional teams to remove friction and solve root problems., • Contribute insights and suggestions for process and service improvements., • Meet or exceed SLA targets and key performance indicators., • Model company values and OHI practices in all interactions., • Proactively follow up on unresolved customer issues and ensure timely closure., • Escalate critical incidents appropriately while maintaining ownership and accountability., • Support the offshore team by acting as a point of contact for escalations, guidance, and issue resolution., • Assist in creating and maintaining internal knowledge base articles and process documentation., • Support testing and feedback loops for new tools, workflows, or platform updates., • Participate in calibration sessions and peer reviews to ensure service consistency and quality., • Actively contributes to team huddles, retrospectives, and improvement discussions., • Mentor and support new starters or colleagues as a subject matter expert when needed. Key Performance Indicators (KPIs) • CSAT (Customer Satisfaction Score), • FCR (First Contact Resolution), • Ticket resolution time, • Trust Pilot, • Call Abandon Rate, • Email Response Times, • Quality assurance results Skills & Experience Required • Strong communication and problem-solving skills, • Experience handling escalated or complex customer queries, • Comfortable working with ambiguity and under pressure, • Tech-savvy and quick to learn new systems, • Proactive, with a growth mindset and a desire to improve continuously

About Mondottica Mondottica means 'World Optical'. Collectively, we aspire to develop strong and long-term partnerships with our licensors, customers and employees. Mondottica is in business to build a customer focused international fashion eyewear company that is committed to making beautiful product. Through our collaborations and our partnerships, we aim to bring our Brand Partners’ vision to life through eyewear design, helping people to see. Role Purpose A hybrid technical role covering 1st and 2nd line support, data analysis, and the development of AI-powered and automated solutions. Responsibilities 1st Line Support • Act as the first point of contact for IT issues., • Log, triage, and resolve incidents within SLA., • Diagnose basic hardware, software, and access issues., • Troubleshoot escalated complex issues., • Administer AD/Entra ID accounts and permissions., • Support servers, networking, and enterprise systems., • Extract, clean, and analyse data from systems., • Develop reporting dashboards in Power BI., • Identify data quality issues and improvements., • Assist staff in using MS Copilot and internal AI tools., • Create and refine prompt templates., • Guide safe and responsible AI use., • Build & maintain simple automations using Power Automate or scripts., • Automate repetitive IT tasks., • Document automations and ensure knowledge transfer. Skills & Experience (Essential) • Excellent communication with technical and non-technical users., • Strong customer service mindset., • Analytical thinker with strong problem-solving capabilities., • Organised, proactive, and able to work independently., • Ability to translate technical concepts into simple language. Desirable Skills • Basic PowerShell or Python scripting., • SQL querying for data extraction., • Experience supporting ERP or specialist business systems., • Exposure to Azure cloud services. This is a hybrid based 3 days a week in our Nottingham office, NG2, with two days working from home. The salary bracket for this role is £35,000 to £40,000 per annum + a wide array of employee benefits.

We are actively looking to engage Key Account professionals, with a passion for freight forwarding, for an exciting new role in the shipping, freight and transport industry. This is for a new role as a Freight Key Account Co-ordinator in Nottinghamshire!\n\nClient Details\nMy client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & solution driven.\n\nJob Description\nAs a Freight Key Account Co-ordinator you will report in to the Freight Key Account Director on a daily basis. You will be responsible for the following areas for responsibility across the Nottinghamshire office:\n\n * To provide service updates on international multi-modal freight shipments via air, sea and road freight.\n\n * Provide key account customers with daily updates around their shipments - including OTIF delivery and KPI's for their SLA.\n\n * Process KPI reports for shipments, discrepancies and amendments.\n\n * Investigate and resolve any missed shipments in line with key account expectations and the company SLA.\n\n * Monitor, update and produce key account files and spreadsheets via Microsoft Office applications\n\n * Monitor and analyse all billing and invoicing for the key account customer.\n\nThe Ideal Candidate\n\nThe successful candidate will have an expansive mixed background in either the key account world or the freight forwarding & logistics industry. The ideal Freight Key Account Co-ordinator will have the following skills and experience:\n\n * 2+ year's experience in key account management, freight forwarding, or logistics\n\n * OR a graduate with a desire to join the logistics & freight industry - which would also be strongly considered.\n\n * Ability to build long-lasting customer centric relationships.\n\n * Excellent customer service experience.\n\n * Proactive with a high attention to detail - who is a natural problem-solver!\n\n * Commutable to Nottinghamshire.\n\nWhat's On Offer?\n\n * £28,000-£38,000\n\n * 32 days annual leave\n\n * Company bonus / profit share\n\n * Comprehensive company benefits account.\n\n * World-class training & development and large opportunities to progress

Customer Relations Advisor\n\nNottingham \n\nPermanent \n\n£27k - £33k \n\nTSR Recruitment is partnering with an award-winning housebuilder to recruit a Customer Relations Advisor for a permanent role in Nottingham. The position will involve supporting the delivery of a 5-star Customer Experience through advice, guidance and support.\n\nThis business has an excellent industry reputation, delivering high-quality family homes across the UK. With a strong focus on quality, they are widely regarded as one of the UK's most trusted and respected residential developers.\n\nThe Role\n\nAct as a brand ambassador, promoting company values and a 5-star customer experience\nProactively support the regional Customer Care team and wider business\nManage and resolve customer complaints in line with the New Homes Quality Code\nInvestigate complaints, gather information, and provide accurate written responses\nEscalate serious concerns promptly and report complaint status in regional meetings\nAdminister and manage customer defects via their internal systems within SLA timescales\nMonitor and respond to customer calls, emails and mailbox queries efficiently\nTriage reported defects accurately to support swift resolution by Build teams\nMaintain customer relationships post-legal completion and gather journey feedback\nProduce weekly and monthly KPI and performance reports\nEnsure compliance with GDPR, Health & Safety, and company policies\n\nThe Person\n\nExcellent customer relationship management skills within an on-line context as well a face-to-face setting\nExcellent customer service communication skills, both written and verbal\nIT literate especially in relation to Microsoft packages (Work,Excel,PowerPoint/Outlook)\nExperience working with a customer service role\nStrong collaborative, team working and interpersonal skills\nA working understanding of the financial implications of the methods and sequences of build\nExtensive product, NHQC and Customer Service is preferrable\n\nRemuneration\n\nCompetitive salary\nLaptop & phone\nTS Recruitment act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Construction and Residential recruitment and service UK

Job title: Fulfilment Administrator\n\nLocation: Nottingham (office based)\n\nSalary: £25,000 p/a - £27,000 p/a (DOE)\n\nBenefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more\n\nAre you highly organised, proactive, and passionate about delivering top‑tier customer service? XMA is growing, and we’re looking for a Fulfilment Administrator to join our dynamic Supply Chain team. This is a fantastic opportunity to be part of a forward‑thinking organisation where your work directly contributes to seamless customer journeys and business success.\n\nJoin XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.\n\nWhat You’ll Be Doing: Fulfilment Administrator\n\nOversee end‑to‑end fulfilment for key customers, ensuring orders are delivered within agreed SLAs and KPIs.\nCommunicate with suppliers, track order progress, and proactively manage backorders.\nManage inventory in line with customer demand, analysing run rates and pipelines to ring‑fence or order stock in advance.\nRespond to inbound queries within a 4‑hour SLA, delivering exceptional service across email, tickets, and other channels.\nMaintain high accuracy in documentation, record keeping, invoicing, and month‑end processes.\nSupport procurement and internal teams, particularly with sourcing alternatives for constrained or end‑of‑life products.\nWork closely with procurement, fulfilment, and sales teams to ensure orders are placed correctly and delivered on time.\nChampion XMA values, embodying professionalism, teamwork, and excellence in every interaction.\nWhat We’re Looking For: Fulfilment Administrator\n\nGCSE‑level education.\nGood communication skills, both written and verbal – you’ll be speaking with suppliers and colleagues daily.\nConfidence using IT tools such as Excel, Word and Outlook\nStrong attention to detail – you’re careful, accurate and take pride in doing things right.\nExperience within an office, administrative, supply chain or procurement environment\nWillingness to learn with a continuous improvement mindset.\nFamiliarity with stock systems, ERP Platforms (not essential but a desirable!)\nWe’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.\n\nWe will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.\n\nKeywords: Procurement, Post Sales, Administrator, Supply Chain, Administrative, Negotiations, Purchase orders, Inventory management, order processing, Invoices, Logistics Administrator, Nottingham, Junior Level, Operations

Project Planning Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Ready to step into a role where your organisation, communication and problem-solving skills make a real impact every single day? As our newProject Planning Coordinator, youll be at the heart of our Field Engineering and Programme Management teams, making sure our global customers receive a seamless, professional service from start to finish. From processing orders and scheduling engineers to keeping projects moving smoothly, youll play a vital part in delivering the outstanding experience Microlise is known for. If you thrive in a fast-paced environment, love building strong relationships, and enjoy staying one step ahead, wed really love to hear from you! What youll be doing • Collaborating across departments to progress orders, installations and service activities, • Keeping internal systems up to date with accurate, timely information, • Owning the order delivery and scheduling process from beginning to end, ensuring everything meets SLA requirements<...

Job Title: Senior Discovery and Configuration Manager Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Location: Reading- 3 Days a week Job Type: 12 Months Fixed Term Role purpose • The Configuration Management team are responsible for ensuring that the data in the CLIENT Configuration Management Databases (CMDB) acts as a single source of truth for all CLIENT configuration data because it is maintained, modelled and governed., • The role is responsible for developing the strategy for Discovery and Configuration Management along with the end-to-end Configuration Management Process at both high and low levels where appropriate. The role also provides subject matter expertise to support project teams, architects and designers as well as maintaining and advising on definition/dictionaries of data held within the CMDB., • The Discovery and Configuration Manager is responsible for the day-to-day operations of the Discovery and Configuration Management team, ensuring processes are being correctly followed, that data quality is being measured and maintained/improved., • The role is responsible for supporting the delivery of projects and programs, ensuring the seamless transition of deliveries into the CLIENT Configuration Management estate in a controlled manner, that aligns with our configuration management principles for service data modelling and data quality whilst protecting existing services and assisting the business to understand demarcation of our configuration management processes., • The Discovery and Configuration Manager is the Business Owner of the Discovery application and is responsible for the support, maintenance, and development of the application., • Management, coaching and development of the Discovery and Configuration team is also a part of this role, along with being an advocate of configuration management, data quality and automation., • The Discovery and Configuration Manager is responsible for leading the delivery of our Audit commitments (both internal and external) ensuring that our reporting obligations are delivered and completing any existing or new observations required to resolve/maintain compliance., • Define Configuration Management principles, policy, processes, and best practices across CLIENT., • As the Business Owner of the Discovery Application ensure there is a Roadmap and development plan in place that allows CLIENT to fully exploit the benefits that the tool can offer., • Engage with Solution Design, development, and architecture teams to influence the overall strategy for forthcoming technology & application changes and improve use of Discovery and the CMDB data structure., • Ensure that documentation exists and is regularly reviewed and validated for data architecture/data models, definitions of the configuration data and agreed data quality rules., • Ensure process documentation including high level process, procedures and work instructions are regularly reviewed and updated if necessary. Review and assess whether these are actual configuration management deliverables and escalate any concerns., • Ensure that Discovery design documentation (for example how TPL code have been designed applied, how precedence rules are being applied etc) is kept up to date and is regularly reviewed and validated., • Be the Discovery and Configuration Management lead on large projects, ensuring all configuration management requirements are in scope and that any data modelling/definition and architecture diagrams are produced/updated and that our data builds (CI's, application models, service to application mapping) are all delivered into our Configuration Management System to our defined standards and that any deployment of Discovery/TPL codes etc are delivered., • Support the production of project impact assessments and the delivery of smaller projects ensuring that new Configuration Items (CIs), and service to application mapping and application modelling are reflected in the CMDB's and that any deployment of Discovery/TPL codes etc are delivered., • Responsible for the day-to-day maintenance and updating of the Configuration Management Systems. Ensuring that new Configuration Items (CIs) and their relationships to one another are identified and controlled/updated throughout their lifecycle. Ensure there are processes in place to process error logs/data exceptions/analyse reports for data changes/anomalies etc. Ensure the performance of processes can be monitored and measured., • Responsible for day-to-day maintenance of BMC Discovery. Tasks include design, build, deployment & configuration of new discovery infrastructure as well as managing Discovery support & data feed issues, including TPL errors and owning resolution end to end, working closely with Vendors and Suppliers alike., • Responsible for the resolution of Incidents raised against Configuration and Discovery tools, ensuring Incidents are resolved within SLA and Root Cause Analysis is completed and acted on where appropriate., • Measure, monitor and report on the quality of the data in the Configuration Management System and look to identify improvements to the data quality in line with business needs and priorities by tackling data quality issues at source., • Ensure that Configuration Items are owned, and that the ownership is regularly checked and validated in line with best DQ practice., • Support the development of targets, measures and KPI's for Discovery and Configuration Management and then when delivered develop a plan for how to meet/exceed the targets., • Management of Suppliers, developing the relationship and ensuring that our suppliers are delivering against their contractual obligations., • Experience or understanding of project management methodologies including planning, risk and issue management and delivery., • Experience of maintaining and managing Enterprise level Configuration Management and BMC Discovery tools and processes., • Excellent understanding of the Discovery Tool, best practices and how to fully exploit the benefits that the tool can deliver., • Application Modelling Experience - Including BMC SAAM (Start Anywhere Application Mapping), CAM (Collaborative Application Mapping) and at the forefront of new developments and education of the wider team during version upgrade/systems maturity., • Good understanding and use of BMC Helix/Remedy and Atrium CMDB with a good understanding of BMC Common Data Model and the SID (Shared Information Data model), • Excellent understanding of technologies used by IT Infrastructure (Virtualisation, LDOM, Cloud etc)., • Strong understanding of Configuration Management's role within other ITSM functions, including exposure/experience of Change Management, Incident Management (including Major Incident) and Problem Management., • Experience or understanding of project management methodologies including planning, risk and issue management and delivery., • Imaginative and innovative thinking particularly relating to problem solving and new opportunities to enhance the integrity of Configuration Management, its systems, processes and data., • Experience of analysing current processes to proactively identify improvement opportunities., • Excellent people management skills focussing on performance, development, and softer skills., • Excellent Stakeholder Management skills helping them to understand the benefits of Discovery and Configuration Management as well as developing strong working relationships with key infrastructure teams and asset managers., • Supplier Relationship Management skills, developing strong partnerships with suppliers and ensuring that they are delivering against contractual obligations., • ITIL Service Management Accreditation., • Strong Data Science/Analysis and reporting skills, • Able to produce good quality documentation & Architecture Diagrams (Visio) and processes., • BMC Discovery TPL (Tideway Pattern Language) experience., • SQL/MySQL/VBA/Python/Java/Perl/Bash and or similar scripting language knowledge.

About Envision Envision Energy is a world-leading green technology company that provides renewable energy solutions for global enterprises, governments, and institutions. Encompassing three major business sectors - Smart Wind Turbines, Energy Storage, and Green Hydrogen Solutions, Envision Energy collaboratively constructs comprehensive solutions for energy transformation. Envision Energy has received several accolades for its sustainability performance, including the EcoVadis Gold Medal and the CDP “A-List”. It was also recognized in Fortune's “Change the World” list and ranked among the top 10 smartest companies by the MIT Technology Review. Today, Envision Energy leverages its global network of R&D and engineering centers across China, the United States, UK, France, Germany, Denmark, etc. to continuously lead global green technology development. Envision Energy joined the Science Based Targets initiative (SBTi) and committed to achieving the "Business Ambition for 1.5°C" in 2021. It has achieved carbon neutrality across its global operations by 2022 and will achieve carbon neutrality throughout its value chain by 2028. Key Responsibilities • Establish and maintain strong service relationships with customers, ensuring clear communication and full alignment with service contracts, SLAs, and LTSA requirements., • Plan, govern, and execute O&M activities in compliance with contractual obligations, safety regulations, and applicable standards., • Develop, own, and embed a strong safety culture across the Envision BESS Business Unit, ensuring safety leadership at all organizational levels., • Identify, prioritize, and resolve issues impacting product and system performance; proactively define recovery plans and lead execution to restore normal operations., • Lead internal and external root cause analysis and management of change activities, ensuring sustainable corrective and preventive actions., • Provide site support leadership and coordinate subcontractors and service vendors to ensure effective and compliant maintenance execution., • Oversee the planning and execution of preventive and predictive maintenance activities in collaboration with regional service teams., • Manage on-site spare parts and spare unit inventories, ensuring availability, cost control, and timely replenishment., • Monitor and govern subcontractor performance, ensuring compliance with OEM requirements, contractual obligations, and warranty conditions., • Own O&M budgets and drive cost efficiency while maintaining the highest standards of safety, reliability, and service quality., • Promote operational excellence and best practices across the organization, driving standardization and continuous improvement., • Ensure all maintenance activities are properly planned, executed, and documented within CMMS systems, with strong data quality and governance., • Monitor, analyze, and drive achievement of service KPIs and SLA commitments across all operational sites., • Lead escalation management for critical incidents, operational risks, and customer-impacting events., • Ensure service scope, SLAs, LTSA agreements, O&M strategies, and resource plans are clearly defined, approved, and consistently implemented. Role Requirements • Bachelor’s degree or higher in Engineering, Operations Management, or a related technical discipline., • Minimum of 12 years’ experience in operations, maintenance, or service delivery roles, including senior management or director-level leadership experience., • Proven ability to lead and manage large, multi-disciplinary teams in complex, multi-site operational environments., • Strong expertise in asset management, maintenance strategies, and O&M best practices across the asset lifecycle., • Demonstrated experience in the implementation, governance, and optimization of CMMS/EAM systems., • Solid technical knowledge of electrical equipment and systems, including AC/DC systems, low- and medium-voltage infrastructure, power conversion systems (PCS), and battery energy storage systems (BESS)., • Experience in customer-facing service delivery roles, including contract management, customer support, and handling critical operational situations., • Background in industrial, energy, infrastructure, or other large-scale technical operations environments., • Working knowledge of industry frameworks and standards such as ITIL, ISO 55000, ISO 20000, or equivalent., • UK-based, with a valid driving licence preferred.

T Scheduling & Performance Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham or Sheffield (Hybrid) Salary: Up to: 28,000 Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Were excited to be hiring a Scheduling and Performance Coordinator to join us here at Littlefish a key role within our Service Desk team as we continue to grow and evolve. This role is ideal for someone who enjoys owning operational processes, improving how a service runs day to day, and ensuring systems, schedules and controls are accurate and effective. Data analysis supports the role, but the focus is on service performance, planning and continuous improvement. In this role, youll be central to how we plan and deliver our service each day. Youll use a logical, analytical approach to understand whats happening in real time, anticipate whats coming up next, and make sure weve got the right people in the right place at the right time. Youll take ownership of our workforce management tools, build accurate and effective schedules, monitor live performance, and provide clear, practical insight to support confident decision making. Your work will help us stay ahead of demand, protect service levels, and continually improve how we forecast and plan for the days and weeks ahead. You will: Create schedules aligned to predicted demand. Ensuring attention to detail across all the planning and scheduling activities. Monitor real-time performance and react quickly to trends or anomalies. Review service performance and identify process or scheduling improvements Track schedule adherence using NICE Workforce Management and escalate when needed. Maintain Service Desk Engineer schedules to ensure operational coverage. Own scheduling rules, controls and system configuration to protect SLA Performance Maintain and own operational reporting to support decision making and service improvements Support the upkeep of our telephony platform, ensuring skills, profiles and channels remain accurate and effective. Support the upkeep of our Gamification platform, ensuring we deliver relevant learning content and incentivise our Service Desk Engineers in their performance. Who you are: Youll thrive in this role if you are highly organised, process-driven and detail-focused, with the confidence to own operational workflows and improve how a service functions day to day. You are comfortable working with data but equally strong in administration, systems ownership and service improvement. You will bring: Strong IT skills, including Microsoft 365, Excel and Word. Service Improvement mindset Strong administration skills Excellent communication and interpersonal skills. Logical, structured problem solving skills Proven organisational skills, with the ability to manage competing workloads when required. Strong analytical approach High attention to detail and a process driven approach. It would be great but not essential if you also have: Experience in real time monitoring or workforce management. Experience in outsourced or IT service provider environments. Familiarity with RingCentral or NICE InContact systems. Familiarity with Centrical Gamification platform. Experience with Power BI. Awareness of Working Time Directive or Health & Safety legislation. What can we offer you? Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Casual dress policy Company Pension Scheme Company social events 25 days annual leave plus public / bank holidays Purchase of annual leave scheme Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option). TPBN1_UKTJ