Sla jobs in Nottingham

We are one of the largest players in Supply Chain Management services for the fashion and lifestyle market. Started in 1862 as a transport company, we have developed into a full end-to-end logistics provider with specific expertise in e-commerce. Our mission is to deliver on the promises that our...

Ensure SLA's around timescales are adhered to at all times in regards to timescales on repairs and servicing, to ensure customer satisfaction is maintained and ensure no financial impact to either ...

Ensure SLA's around timescales are adhered to at all times in regards to timescales on repairs and servicing, to ensure customer satisfaction is maintained and ensure no financial impact to either ...

To ensure all valuations requests from Clients are dealt with within SLA's * To ensure effective communication with both internal and external clients * To make appointments with vendors and ...

Keep accurate records and document customer service actions and discussions * Analyse statistics and compile accurate reports, to determine action for achieving required KPI and SLA performance

... KPI and SLA monitoring and reporting • Ability to communicate effectively, both verbally and written, with senior management and stakeholders across the Bank • Ideally CeMAP qualified or ...

Providing quotations, managing SLA and budgets * Responsible for managing the fulfilment and distribution of products to comapies and influencers * Providing outstanding customer service, updating ...

As a subject matter expert, you'll also play a key part in managing Client relationships, through management and delivery of SLA's and KPI's, in addition to in depth and proactive Client and Broker ...

Monitor and maintain the ticket queue and ensure tickets are closed within SLA * Support third parties with maintaining the systems * Buy, con?gure and install IT equipment at sites * Buy, con?gure ...

Providing quotations, managing SLA and budgets * Responsible for managing the fulfilment and distribution of products to comapies and influencers * Providing outstanding customer service, updating ...

Ensure all cases are progressed in line with InspHire SLA's/SLO's * Team Working: * proactively share knowledge, including creating knowledge documentation * help during times of leave/absence ...

We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT Skills · Communication skills · Troubleshooting · Helpdesk / SLA SupportI have an ...

Work to & achieve the internal financial / accounting SLA's. Attributes: * Qualified Accountant (CIMA / ACCA / ACA / AAT) with experience as a Financial Controller, Finance Management, Management ...

... SLA's are achieved. The Hours 8:00 - 18:00, Monday - Friday with flexibility required The Right Person - Transport Manager The successful candidate will be able to demonstrate the following skills ...

Manage a small ER case load, while working within SLA's, supporting managers in case work, assisting with the preparation of cases, supporting with note taking and advising on outcomes * Provide ...

... SLA's including collating delegate attendance, feedback, results and cancellation data. Assist to resolve any issues to reduce delays. · Set up associate trainer agreements in advance of training ...

Resolving IT support incidents and service requests within agreed SLA timeframes * Recording, ownership, monitoring, tracking, and communication about incidents * Investigating and diagnosing ...

Work to & achieve the internal financial / accounting SLA's. Attributes: * Qualified Accountant (CIMA / ACCA / ACA / AAT) with experience as a Financial Controller, Finance Management, Management ...

As a subject matter expert, you'll also play a key part in managing Client relationships, through management and delivery of SLA's and KPI's, in addition to in depth and proactive Client and Broker ...

Always maintain a high level of governance; ensuring that activity reports and stage gates task lists are completed within the SLA. * Stay updated on relevant legislation and company products ...

Operationally you will manage performance, monitoring KPI's for your workforce and customer SLA's * You will produce annual budgets across all branches for their warehousing and transport activities

You'll be asked to uphold the high standards defined by the SLA, whilst also having the opportunity to grow and develop you craft in a business that will support you and push you to be the best you ...

... SLA's. • Treat all data with complete confidentiality and take reasonable steps to protect this at all times. • Maintain client records and update client information on back-office systems to ...

... agreed SLA's. • Following your Training Plan; undertake regular training sessions with Paraplanners, Client Service Manager and Business Quality, as well as seek out opportunities for further ...