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Job Title: Senior Discovery and Configuration Manager Location: Reading- 3 Days a week Job Type: 12 Months Fixed Term Role purpose • The Configuration Management team are responsible for ensuring that the data in the CLIENT Configuration Management Databases (CMDB) acts as a single source of truth for all CLIENT configuration data because it is maintained, modelled and governed., • The role is responsible for developing the strategy for Discovery and Configuration Management along with the end-to-end Configuration Management Process at both high and low levels where appropriate. The role also provides subject matter expertise to support project teams, architects and designers as well as maintaining and advising on definition/dictionaries of data held within the CMDB., • The Discovery and Configuration Manager is responsible for the day-to-day operations of the Discovery and Configuration Management team, ensuring processes are being correctly followed, that data quality is being measured and maintained/improved., • The role is responsible for supporting the delivery of projects and programs, ensuring the seamless transition of deliveries into the CLIENT Configuration Management estate in a controlled manner, that aligns with our configuration management principles for service data modelling and data quality whilst protecting existing services and assisting the business to understand demarcation of our configuration management processes., • The Discovery and Configuration Manager is the Business Owner of the Discovery application and is responsible for the support, maintenance, and development of the application., • Management, coaching and development of the Discovery and Configuration team is also a part of this role, along with being an advocate of configuration management, data quality and automation., • The Discovery and Configuration Manager is responsible for leading the delivery of our Audit commitments (both internal and external) ensuring that our reporting obligations are delivered and completing any existing or new observations required to resolve/maintain compliance., • Define Configuration Management principles, policy, processes, and best practices across CLIENT., • As the Business Owner of the Discovery Application ensure there is a Roadmap and development plan in place that allows CLIENT to fully exploit the benefits that the tool can offer., • Engage with Solution Design, development, and architecture teams to influence the overall strategy for forthcoming technology & application changes and improve use of Discovery and the CMDB data structure., • Ensure that documentation exists and is regularly reviewed and validated for data architecture/data models, definitions of the configuration data and agreed data quality rules., • Ensure process documentation including high level process, procedures and work instructions are regularly reviewed and updated if necessary. Review and assess whether these are actual configuration management deliverables and escalate any concerns., • Ensure that Discovery design documentation (for example how TPL code have been designed applied, how precedence rules are being applied etc) is kept up to date and is regularly reviewed and validated., • Be the Discovery and Configuration Management lead on large projects, ensuring all configuration management requirements are in scope and that any data modelling/definition and architecture diagrams are produced/updated and that our data builds (CI's, application models, service to application mapping) are all delivered into our Configuration Management System to our defined standards and that any deployment of Discovery/TPL codes etc are delivered., • Support the production of project impact assessments and the delivery of smaller projects ensuring that new Configuration Items (CIs), and service to application mapping and application modelling are reflected in the CMDB's and that any deployment of Discovery/TPL codes etc are delivered., • Responsible for the day-to-day maintenance and updating of the Configuration Management Systems. Ensuring that new Configuration Items (CIs) and their relationships to one another are identified and controlled/updated throughout their lifecycle. Ensure there are processes in place to process error logs/data exceptions/analyse reports for data changes/anomalies etc. Ensure the performance of processes can be monitored and measured., • Responsible for day-to-day maintenance of BMC Discovery. Tasks include design, build, deployment & configuration of new discovery infrastructure as well as managing Discovery support & data feed issues, including TPL errors and owning resolution end to end, working closely with Vendors and Suppliers alike., • Responsible for the resolution of Incidents raised against Configuration and Discovery tools, ensuring Incidents are resolved within SLA and Root Cause Analysis is completed and acted on where appropriate., • Measure, monitor and report on the quality of the data in the Configuration Management System and look to identify improvements to the data quality in line with business needs and priorities by tackling data quality issues at source., • Ensure that Configuration Items are owned, and that the ownership is regularly checked and validated in line with best DQ practice., • Support the development of targets, measures and KPI's for Discovery and Configuration Management and then when delivered develop a plan for how to meet/exceed the targets., • Management of Suppliers, developing the relationship and ensuring that our suppliers are delivering against their contractual obligations., • Experience or understanding of project management methodologies including planning, risk and issue management and delivery., • Experience of maintaining and managing Enterprise level Configuration Management and BMC Discovery tools and processes., • Excellent understanding of the Discovery Tool, best practices and how to fully exploit the benefits that the tool can deliver., • Application Modelling Experience - Including BMC SAAM (Start Anywhere Application Mapping), CAM (Collaborative Application Mapping) and at the forefront of new developments and education of the wider team during version upgrade/systems maturity., • Good understanding and use of BMC Helix/Remedy and Atrium CMDB with a good understanding of BMC Common Data Model and the SID (Shared Information Data model), • Excellent understanding of technologies used by IT Infrastructure (Virtualisation, LDOM, Cloud etc)., • Strong understanding of Configuration Management's role within other ITSM functions, including exposure/experience of Change Management, Incident Management (including Major Incident) and Problem Management., • Experience or understanding of project management methodologies including planning, risk and issue management and delivery., • Imaginative and innovative thinking particularly relating to problem solving and new opportunities to enhance the integrity of Configuration Management, its systems, processes and data., • Experience of analysing current processes to proactively identify improvement opportunities., • Excellent people management skills focussing on performance, development, and softer skills., • Excellent Stakeholder Management skills helping them to understand the benefits of Discovery and Configuration Management as well as developing strong working relationships with key infrastructure teams and asset managers., • Supplier Relationship Management skills, developing strong partnerships with suppliers and ensuring that they are delivering against contractual obligations., • ITIL Service Management Accreditation., • Strong Data Science/Analysis and reporting skills, • Able to produce good quality documentation & Architecture Diagrams (Visio) and processes., • BMC Discovery TPL (Tideway Pattern Language) experience., • SQL/MySQL/VBA/Python/Java/Perl/Bash and or similar scripting language knowledge. 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Job Title: Multi Skilled Shift Engineer (Electrical Bias) Working for a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi Skilled Shift Engineer (Electrical Bias) to join the team located in Oxford. The job purpose is to carry out planned preventative maintenance, reactive works to building plant, equipment and systems in accordance with agreed service levels, undertake small installation works and respond to site engineering emergencies. Key Tasks • Ensure that routine maintenance is carried out to all electrical / Mechanical systems to meet and exceed expectations, and agreed service level agreements., • Carry out reactive repairs on all systems as required calling relevant sub-contractors as required., • Carry out all PPM maintenance as per the instruction set provided within Concept., • Reporting of all PPM defects via KPMG defect process and liaise with the supervisor of defect requirements., • Ensure weekly equipment reports are updated with any change in status of equipment., • Liaise with sub-contractors as required for repairs / quotations, monitoring performance of sub-contractor personnel. Ensuring works have been undertaken correctly and work area has been left in a satisfactory condition., • Sign off completed PPM and reactive tasks via your PDA in line with KPMG policies and procedures in a timely manner., • Ensure a professional image of the company is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times., • Establish and maintain a good working relationship with the client representative and clients personnel., • Ensure the provision of a safe & healthy working environment, and ensure compliance with all company policies and procedures, as well as client site policies, procedures and working arrangements, as required., • To accurately maintain the site logs and associated paperwork., • To be involved in call out rota if applicable, • Understand and maintain the all systems on site, • Liaise and work with other trade engineers to ensure electrical issues on all systems are attended to and resolved within SLA agreements, • Ensure a professional image of the company is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times. Skills A good basic education is essential, with good written and spoken English and basic mathematical skills. Recognized Electrical Qualification C&G 17th Edition in Electrical Installations C&G Test and Inspection Knowledge Good knowledge of various Building electrical systems and working to Planned Preventative Maintenance Regimes Current and relative knowledge of BS in relation to electrical systems on site Emerg ltg/Fire alarm/ power/BMS etc. Experience Previous working with structured PPM delivery Experience of working with business critical equipment Working within customer focused role. Previous working within health and safety led role Experience of electrical systems management and paperwork Aptitude Committed to the delivery of excellent customer service Able to work under pressure Able to make sound decisions when needed Good timekeeping Must be reliable and able to work without supervision A team player Good Communication Circumstances Able to work within a call out rota Able to work shifts within the contract set up Work between the London region KPMG sites To be available for weekend and out of hours working as required. Core Competencies Competence to Deliver Communication Reliability Innovation JBRP1_UKTJ

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Sales Executive to join our team in Bordon who will drive sales and order winning activities by actively promoting Portakabin products and services. As a Sales Executive you will play a pivotal role, supporting commercial colleagues by managing administrative tasks related to order-winning activities and contribute to business development by promoting Portakabin products and services. Role Details: • Annual salary up to £30,000 dependent on skills and experience. Plus, up to £7,000 commission per annum, • Role based: Bordon, GU35 0JB, • Contract type: Permanent, • Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year. • Execute all commercial administrative activities accurately and efficiently., • Collaborate with team members and colleagues across different teams to provide business development, commercial and administrative support aimed at achieving order targets at agreed margins., • Support onboarding and provide on-the-job training for new team members as required., • Identify and resolve issues promptly, escalating where necessary to improve processes and share learning., • Prioritise customer service to maximise customer satisfaction and ensure continuity of service for future order winning opportunities., • Collaborate with colleagues to understand and confirm stock availability, refurbishment and fit out details., • Collaborate with customers and internal teams to expedite collection of outstanding customer payments., • Maintain effective relationships across teams and respond to administrative queries through appropriate communication channels., • Quotations are prepared and collated accurately and followed up with customers on time., • Customer enquiries are responded to promptly within agreed SLA timelines., • Customer information is maintained up-to-date and accurate in internal systems., • Stock records are kept accurate and regularly updated., • Customer cash collection targets met through timely customer payments., • Structured business development campaigns are conducted to meet order targets., • Contributory pension including life insurance benefit, • A range of dedicated health and wellbeing services, • A chance to give back to your community with an annual volunteering day, • Cycle to Work Scheme, • Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!), • Learning & development opportunities and resources, • Opportunity for career progression We are looking for someone who has: • Administrative experience in a customer service environment., • Experience in a target driven environment., • Experience of business development activities e.g. inbound or outbound calling activity, • Minimum GCSE or Equivalent level of education including Maths and English., • Competent in using Microsoft packages including MS Excel, Word and PowerPoint.

We are recruiting a technical FM Supervisor / Manager to lead facilities operations at a brand 7 storey building in Oxford. This role would suit a former engineer who is looking to progress their career. The site is currently in commissioning stage, with phased opening expected in 3 to 4 months. The successful candidate will be responsible for establishing processes on a completely new site and managing full FM delivery directly to the client. Key Responsibilities Operational & Technical * Lead the Total FM service, covering: * M&E (self-delivered) * Cleaning and Waste (sub contracted) * Act as the first point of contact for all site facilities issues. * Ensure all PPM and reactive maintenance meet SLA requirements. * Use BMS systems and CAFM (Job Logic) daily. * Work day shifts with involvement in overseeing commissioning and mobilisation of the new building. * Pick up tools only when necessary to cover absence—role is primarily management, not hands on. Team & Contractor Management * Manage and support: * 2 on-site engineers * Sub-contractors (cleaning, waste, etc.) * Oversee contractor performance, conduct audits, and drive compliance with healthcare standards (including HTMs). * Supported by a central helpdesk and administrative team. Contract & Site * Direct contract with the client. * Site includes theatres. * No vehicle provided. ...

Contract Manager Technical Bias ??On-site | Up to £65,000 per annum ???Hard FM | TFM Environment | Leadership Role Were looking for a technically strong, people-focused Contract Manager to lead our Hard FM delivery and wider site-based team on a high-profile single-customer contract in Oxford. Youll ensure full compliance, exceptional service standards and a first-class customer experience across a multi-service TFM environment (including cleaning and security). Acting as Deputy to the Contract Director, youll manage onsite engineers and subcontractors, drive operational excellence, and maintain a fully compliant, safe and operational estate. ?What Youll Be DoingCustomer & Contract Management • Own the delivery of Hard FM services, ensuring all PPM, reactive, remedial and small works meet SLA/KPI expectations., • Build strong relationships with the customer through clear communication, regular site walkarounds and a proactive, customer-focused approach., • Support long- and short-term service strategies, identifying opportunities for improvement and innovation.Workplace & Technical Leadership, • Provide robust technical guidance; source specialist support where required., • Work with engineers to diagnose issues and implement strategic action plans., • Champion ways of working that enhance the customer experience and create a high-quality operational environment.Customer Experience, • Foster a culture of service excellence and continuous improvement., • Capture feedback to improve service delivery and ensure expectations are consistently met., • Identify and secure opportunities for contract growth in partnership with Commercial teams.People Management, • Lead, motivate and develop a multi-discipline team, embedding Atlas values and high performance., • Manage recruitment, competencies, appraisals, performance management and training to support an increased self-delivery model.Resource & Operational Management, • Optimise productivity, ensuring SFG20 standards and exploring alternative maintenance strategies where beneficial., • Drive value for money and environmental improvements aligned with Atlas sustainability commitments.H&S & Compliance, • Embed Atlas Health & Safety policy across day-to-day operations., • Ensure statutory compliance, accurate PPM records, and robust safe systems of work., • Escalate risks appropriately, investigate incidents, and uphold corporate governance requirements.Supplier & Financial Management, • Lead performance management of Hard FM suppliers, ensuring safety, reliability and value., • Full P&L ownershipmanage budgets, financial risks, forecasting and monthly applications for payment., • Provide clear reporting (monthly/quarterly/annual) to both the client and internal stakeholders.Business Support, • Support bidding activity, site visits and collaboration with internal teams including Service Desk, Compliance, HR and H&S., • Carry out reasonable additional duties aligned with role expectations.??Qualifications, Certifications & Training, • Demonstrable trade qualifications and experience in an M&E discipline., • Accredited Health & Safety qualification (e.g., NEBOSH General Certificate or IOSH Managing Safely).??Knowledge, Skills & Experience, • 3+ years leadership experience in a similar multi-discipline service delivery environment., • Proven track record of managing and reviewing company policies/procedures and implementing effective operational change., • Strong financial control skills, including P&L ownership and achieving financial targets., • Experience producing internal reports, performance data and delivering presentations., • 3+ years experience managing corporate customer relationships, including report production and leading performance review meetings., • Ability to use management information to support operational decision-making., • Experience managing large teams (20+), with strong people management and development capability., • Proven background in auditing service delivery., • 3+ years management of Hard FM or multi-service operations., • Experience using CAFM systems (e.g., Planon or similar)., • Strong knowledge of statutory regulations across building services and Permits to Work in highly regulated environments., • Knowledge and experience of SFG20 standards for planned preventative maintenance. JBRP1_UKTJ

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Job Title: Senior Discovery and Configuration Manager Location: Reading- 3 Days a week Job Type: 12 Months Fixed Term Role purpose • The Configuration Management team are responsible for ensuring that the data in the CLIENT Configuration Management Databases (CMDB) acts as a single source of truth for all CLIENT configuration data because it is maintained, modelled and governed., • The role is responsible for developing the strategy for Discovery and Configuration Management along with the end-to-end Configuration Management Process at both high and low levels where appropriate. The role also provides subject matter expertise to support project teams, architects and designers as well as maintaining and advising on definition/dictionaries of data held within the CMDB., • The Discovery and Configuration Manager is responsible for the day-to-day operations of the Discovery and Configuration Management team, ensuring processes are being correctly followed, that data quality is being measured and maintained/improved., • The role is responsible for supporting the delivery of projects and programs, ensuring the seamless transition of deliveries into the CLIENT Configuration Management estate in a controlled manner, that aligns with our configuration management principles for service data modelling and data quality whilst protecting existing services and assisting the business to understand demarcation of our configuration management processes., • The Discovery and Configuration Manager is the Business Owner of the Discovery application and is responsible for the support, maintenance, and development of the application., • Management, coaching and development of the Discovery and Configuration team is also a part of this role, along with being an advocate of configuration management, data quality and automation., • The Discovery and Configuration Manager is responsible for leading the delivery of our Audit commitments (both internal and external) ensuring that our reporting obligations are delivered and completing any existing or new observations required to resolve/maintain compliance., • Define Configuration Management principles, policy, processes, and best practices across CLIENT., • As the Business Owner of the Discovery Application ensure there is a Roadmap and development plan in place that allows CLIENT to fully exploit the benefits that the tool can offer., • Engage with Solution Design, development, and architecture teams to influence the overall strategy for forthcoming technology & application changes and improve use of Discovery and the CMDB data structure., • Ensure that documentation exists and is regularly reviewed and validated for data architecture/data models, definitions of the configuration data and agreed data quality rules., • Ensure process documentation including high level process, procedures and work instructions are regularly reviewed and updated if necessary. Review and assess whether these are actual configuration management deliverables and escalate any concerns., • Ensure that Discovery design documentation (for example how TPL code have been designed applied, how precedence rules are being applied etc) is kept up to date and is regularly reviewed and validated., • Be the Discovery and Configuration Management lead on large projects, ensuring all configuration management requirements are in scope and that any data modelling/definition and architecture diagrams are produced/updated and that our data builds (CI's, application models, service to application mapping) are all delivered into our Configuration Management System to our defined standards and that any deployment of Discovery/TPL codes etc are delivered., • Support the production of project impact assessments and the delivery of smaller projects ensuring that new Configuration Items (CIs), and service to application mapping and application modelling are reflected in the CMDB's and that any deployment of Discovery/TPL codes etc are delivered., • Responsible for the day-to-day maintenance and updating of the Configuration Management Systems. Ensuring that new Configuration Items (CIs) and their relationships to one another are identified and controlled/updated throughout their lifecycle. Ensure there are processes in place to process error logs/data exceptions/analyse reports for data changes/anomalies etc. Ensure the performance of processes can be monitored and measured., • Responsible for day-to-day maintenance of BMC Discovery. Tasks include design, build, deployment & configuration of new discovery infrastructure as well as managing Discovery support & data feed issues, including TPL errors and owning resolution end to end, working closely with Vendors and Suppliers alike., • Responsible for the resolution of Incidents raised against Configuration and Discovery tools, ensuring Incidents are resolved within SLA and Root Cause Analysis is completed and acted on where appropriate., • Measure, monitor and report on the quality of the data in the Configuration Management System and look to identify improvements to the data quality in line with business needs and priorities by tackling data quality issues at source., • Ensure that Configuration Items are owned, and that the ownership is regularly checked and validated in line with best DQ practice., • Support the development of targets, measures and KPI's for Discovery and Configuration Management and then when delivered develop a plan for how to meet/exceed the targets., • Management of Suppliers, developing the relationship and ensuring that our suppliers are delivering against their contractual obligations., • Experience or understanding of project management methodologies including planning, risk and issue management and delivery., • Experience of maintaining and managing Enterprise level Configuration Management and BMC Discovery tools and processes., • Excellent understanding of the Discovery Tool, best practices and how to fully exploit the benefits that the tool can deliver., • Application Modelling Experience - Including BMC SAAM (Start Anywhere Application Mapping), CAM (Collaborative Application Mapping) and at the forefront of new developments and education of the wider team during version upgrade/systems maturity., • Good understanding and use of BMC Helix/Remedy and Atrium CMDB with a good understanding of BMC Common Data Model and the SID (Shared Information Data model), • Excellent understanding of technologies used by IT Infrastructure (Virtualisation, LDOM, Cloud etc)., • Strong understanding of Configuration Management's role within other ITSM functions, including exposure/experience of Change Management, Incident Management (including Major Incident) and Problem Management., • Experience or understanding of project management methodologies including planning, risk and issue management and delivery., • Imaginative and innovative thinking particularly relating to problem solving and new opportunities to enhance the integrity of Configuration Management, its systems, processes and data., • Experience of analysing current processes to proactively identify improvement opportunities., • Excellent people management skills focussing on performance, development, and softer skills., • Excellent Stakeholder Management skills helping them to understand the benefits of Discovery and Configuration Management as well as developing strong working relationships with key infrastructure teams and asset managers., • Supplier Relationship Management skills, developing strong partnerships with suppliers and ensuring that they are delivering against contractual obligations., • ITIL Service Management Accreditation., • Strong Data Science/Analysis and reporting skills, • Able to produce good quality documentation & Architecture Diagrams (Visio) and processes., • BMC Discovery TPL (Tideway Pattern Language) experience., • SQL/MySQL/VBA/Python/Java/Perl/Bash and or similar scripting language knowledge.