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Senior Automation Engineer Location: Peterborough | Full-time, Permanent | Competitive salary depending on experience If a food factory's production line is running reliably six months after handover because the integration was done correctly and the documentation was complete, that is your standard. You develop, support and own the technical quality of automation systems that run in UK food factories. You are the technical authority on your work. You follow controlled processes, maintain accurate configuration records, and take ownership of issues through to full resolution. The work spans PLC controls, SCADA, HMI systems, MES integration, industrial networking and OT/IT architecture. You will act as a Level 3 escalation resource for complex automation support tickets. You will need to diagnose problems methodically under pressure and communicate clearly with both engineering teams and customer operations staff. If you have proven experience developing and supporting industrial automation systems and you want a role where getting it right matters, where process, precision and accountability are valued, this role is built for that. What this role actually looks like The work moves between development, support escalation and project delivery. Some periods are desk-based: programming, documenting, reviewing architectures and maintaining configuration control. Others require you to be on site at a customer facility, working through a commissioning phase or resolving a live production incident. On development and project work, you configure and support PLC, SCADA, MES and integration solutions across customer environments. You ensure all changes follow controlled processes and documented procedures. You maintain version management across automation platforms and contribute to the standardisation of engineering practices across OAL's project and support contracts. On escalation and support, you act as the Level 3 resource for complex automation and OT/IT incidents. You take ownership of high-impact issues through to full resolution, provide structured root cause analysis and corrective action reports, and maintain clear escalation pathways. You make sure SLA response and resolution targets are met. A typical week depends on where your projects and support contracts sit in the cycle. During development phases you will be at OAL's Peterborough base, configuring systems and running tests. During deployment or go-live phases you will be at customer sites leading commissioning or resolving issues. Between projects you will be involved in architecture reviews, knowledge base development and SOP improvement. Your skills probably already fit This role suits engineers who have built, supported and improved industrial automation systems in structured environments. If you have acted as a senior technical resource, worked to defined procedures and SLAs, and taken ownership of complex incidents, you already have the core of what we need. Relevant technical experience includes: • PLC and industrial controls: Rockwell, Siemens TIA Portal, Mitsubishi or equivalent programming, commissioning, fault-finding, • SCADA and HMI: iFix, FactoryTalk, Ignition, Wonderware or similar platforms, • Systems integration: getting multiple technologies to work together reliably on a production line, • Industrial communication protocols: Ethernet/IP, PROFINET, MQTT, fieldbus and integration principles, • OT/IT infrastructure: Windows Server, SQL Server, industrial networking, VMware or VEEAM You do not need food manufacturing experience. The engineering is transferable. You will learn the specifics of food production environments through project delivery and customer support work. What you should expect from us, and what we expect from you We will be direct about this, because it helps both sides. You are accountable for technical accuracy. Whether you are writing a SCADA configuration, responding to an escalation or supporting a go-live, the quality and correctness of your work is your responsibility. We will support you with clear processes, good tooling and experienced colleagues. The work is methodical. You will follow documented procedures, maintain version control, produce structured reports and communicate to a defined standard. Engineers who find structure useful rather than frustrating thrive here. This is not a role where informal or undocumented work is acceptable. Escalation periods require calm under pressure. When a production line is down and the customer is waiting, you need to diagnose, decide and act clearly. We need engineers who work through problems systematically, even when the stakes are high. Standards are high. OAL delivers automation systems that run 24/7. The work you do the configurations you maintain, the documentation you produce, the decisions you make under pressure directly affects whether a customer's line stays running. Travel is part of the role. Customer sites are across the UK. Deployment and commissioning phases require time on site. We ask for flexibility around this and we are realistic about planning it. In return, you get: • A role with clear scope, defined responsibilities and the tools to do the job properly, • Exposure to a wide range of automation technologies: PLC, SCADA, MES, networking, OT/IT integration, • Variety across different customers, sites and technologies, • A team of engineers who take quality seriously, • The satisfaction of knowing the systems you support are genuinely reliable because of how carefully you work, • Proven experience developing and supporting PLC, SCADA and HMI systems, • Strong knowledge of at least one major automation platform (Rockwell, Siemens TIA Portal, Mitsubishi), • Experience working within structured support or managed service environments, • Experience acting as a senior escalation point for complex automation or OT/IT incidents, • Solid understanding of industrial communication protocols and integration principles, • Ability to interpret P&IDs and electrical drawings, • Strong troubleshooting, root cause analysis and technical documentation skills, • Comfortable working to defined procedures and service level agreements, • Full UK driving licence The mission you are contributing to OAL automates UK food manufacturing. Food factories face labour shortages, tightening compliance requirements and pressure on costs. The systems you develop and support directly address those problems. You will work on packaging verification systems that prevent product recalls, robotic cells that replace repetitive manual work, and vision systems that catch errors human inspection cannot sustain. These systems run on live production lines across the UK. You will build them, commission them, support them and make sure they keep running long after the project closes. Interested Click on APPLY today! We do not need a long cover letter. Tell us what systems you have worked on, what platforms you are comfortable with, and what interests you about this role. JBRP1_UKTJ

Job Title: Senior Discovery and Configuration Manager Location: Reading- 3 Days a week Job Type: 12 Months Fixed Term Role purpose • The Configuration Management team are responsible for ensuring that the data in the CLIENT Configuration Management Databases (CMDB) acts as a single source of truth for all CLIENT configuration data because it is maintained, modelled and governed., • The role is responsible for developing the strategy for Discovery and Configuration Management along with the end-to-end Configuration Management Process at both high and low levels where appropriate. The role also provides subject matter expertise to support project teams, architects and designers as well as maintaining and advising on definition/dictionaries of data held within the CMDB., • The Discovery and Configuration Manager is responsible for the day-to-day operations of the Discovery and Configuration Management team, ensuring processes are being correctly followed, that data quality is being measured and maintained/improved., • The role is responsible for supporting the delivery of projects and programs, ensuring the seamless transition of deliveries into the CLIENT Configuration Management estate in a controlled manner, that aligns with our configuration management principles for service data modelling and data quality whilst protecting existing services and assisting the business to understand demarcation of our configuration management processes., • The Discovery and Configuration Manager is the Business Owner of the Discovery application and is responsible for the support, maintenance, and development of the application., • Management, coaching and development of the Discovery and Configuration team is also a part of this role, along with being an advocate of configuration management, data quality and automation., • The Discovery and Configuration Manager is responsible for leading the delivery of our Audit commitments (both internal and external) ensuring that our reporting obligations are delivered and completing any existing or new observations required to resolve/maintain compliance., • Define Configuration Management principles, policy, processes, and best practices across CLIENT., • As the Business Owner of the Discovery Application ensure there is a Roadmap and development plan in place that allows CLIENT to fully exploit the benefits that the tool can offer., • Engage with Solution Design, development, and architecture teams to influence the overall strategy for forthcoming technology & application changes and improve use of Discovery and the CMDB data structure., • Ensure that documentation exists and is regularly reviewed and validated for data architecture/data models, definitions of the configuration data and agreed data quality rules., • Ensure process documentation including high level process, procedures and work instructions are regularly reviewed and updated if necessary. Review and assess whether these are actual configuration management deliverables and escalate any concerns., • Ensure that Discovery design documentation (for example how TPL code have been designed applied, how precedence rules are being applied etc) is kept up to date and is regularly reviewed and validated., • Be the Discovery and Configuration Management lead on large projects, ensuring all configuration management requirements are in scope and that any data modelling/definition and architecture diagrams are produced/updated and that our data builds (CI's, application models, service to application mapping) are all delivered into our Configuration Management System to our defined standards and that any deployment of Discovery/TPL codes etc are delivered., • Support the production of project impact assessments and the delivery of smaller projects ensuring that new Configuration Items (CIs), and service to application mapping and application modelling are reflected in the CMDB's and that any deployment of Discovery/TPL codes etc are delivered., • Responsible for the day-to-day maintenance and updating of the Configuration Management Systems. Ensuring that new Configuration Items (CIs) and their relationships to one another are identified and controlled/updated throughout their lifecycle. Ensure there are processes in place to process error logs/data exceptions/analyse reports for data changes/anomalies etc. Ensure the performance of processes can be monitored and measured., • Responsible for day-to-day maintenance of BMC Discovery. Tasks include design, build, deployment & configuration of new discovery infrastructure as well as managing Discovery support & data feed issues, including TPL errors and owning resolution end to end, working closely with Vendors and Suppliers alike., • Responsible for the resolution of Incidents raised against Configuration and Discovery tools, ensuring Incidents are resolved within SLA and Root Cause Analysis is completed and acted on where appropriate., • Measure, monitor and report on the quality of the data in the Configuration Management System and look to identify improvements to the data quality in line with business needs and priorities by tackling data quality issues at source., • Ensure that Configuration Items are owned, and that the ownership is regularly checked and validated in line with best DQ practice., • Support the development of targets, measures and KPI's for Discovery and Configuration Management and then when delivered develop a plan for how to meet/exceed the targets., • Management of Suppliers, developing the relationship and ensuring that our suppliers are delivering against their contractual obligations., • Experience or understanding of project management methodologies including planning, risk and issue management and delivery., • Experience of maintaining and managing Enterprise level Configuration Management and BMC Discovery tools and processes., • Excellent understanding of the Discovery Tool, best practices and how to fully exploit the benefits that the tool can deliver., • Application Modelling Experience - Including BMC SAAM (Start Anywhere Application Mapping), CAM (Collaborative Application Mapping) and at the forefront of new developments and education of the wider team during version upgrade/systems maturity., • Good understanding and use of BMC Helix/Remedy and Atrium CMDB with a good understanding of BMC Common Data Model and the SID (Shared Information Data model), • Excellent understanding of technologies used by IT Infrastructure (Virtualisation, LDOM, Cloud etc)., • Strong understanding of Configuration Management's role within other ITSM functions, including exposure/experience of Change Management, Incident Management (including Major Incident) and Problem Management., • Experience or understanding of project management methodologies including planning, risk and issue management and delivery., • Imaginative and innovative thinking particularly relating to problem solving and new opportunities to enhance the integrity of Configuration Management, its systems, processes and data., • Experience of analysing current processes to proactively identify improvement opportunities., • Excellent people management skills focussing on performance, development, and softer skills., • Excellent Stakeholder Management skills helping them to understand the benefits of Discovery and Configuration Management as well as developing strong working relationships with key infrastructure teams and asset managers., • Supplier Relationship Management skills, developing strong partnerships with suppliers and ensuring that they are delivering against contractual obligations., • ITIL Service Management Accreditation., • Strong Data Science/Analysis and reporting skills, • Able to produce good quality documentation & Architecture Diagrams (Visio) and processes., • BMC Discovery TPL (Tideway Pattern Language) experience., • SQL/MySQL/VBA/Python/Java/Perl/Bash and or similar scripting language knowledge. 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