Are you a business? Hire sla candidates in Bristol
You will be responsible for managing all day to day courier resources to maximise efficiencies across the network adhering to customer SLA's and Health and Safety parameters. Support the Service ...
Reviewing and underwriting of new business quotations across all products within our underwriting appetite including any queries within the SLA's of the business. * Regular communication with the ...
Supporting the wider team, you will manage a portfolio of appointments in accordance with SLA guidelines and will have the opportunity to manage the entire lifecycle of your caseload. In this client ...
Experience managing SLA for projects ensuring standards are maintained and issues are communicated effectively within the business for smooth resolution for the customer. * Full Driving license The ...
Prioritise and progress tickets using service management tool, ensuring that they are completed in the agreed SLA * Act as escalation point for 1st Line team and escalate 3rd line tickets when ...
Working efficiently, commercially, and equitably in line with delegated authority. · Understanding the internal SLA's and KPI's of the team and ensuring adherence to these standards. · ...
... SLA) • Leading IT equipment moves, installations, removals, and patching. • Working with third party suppliers to ensure best practice and efficiency. • Undertaking Health & Safety audits and ...
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Resolve issues promptly to minimise SLA breaches. * Manipulate client data into standard formats when necessary. * Communicate with clients regarding data file status and address any identified ...
Ensure you fully adhere to the SLA times for all passengers both landside and airside. * Expedite a smooth transfer throughout the terminal. Benefits We're proud to offer a great range of benefits ...
This individual will be required to take accountability for any highly visible, complex, and SLA impacting issues that occur across the SaaS service offerings. This person will be the functional ...
Understanding SLA's and KPIs, and being responsible for the proactive management of a caseload Ideal Claims Handler candidate: * Experienced in claims handling with sound technical knowledge
... and SLA impacting issues that occur across the Client's SaaS service offering. · Manage the incident process, through taking ownership for matrix managed resources to restore normal service ...
Management of customers' accounts in respect of contractual commitments (SLA, commercial pricing & negotiation) * Development of customers' accounts in a focus of cost efficiency (management of ...
Skilled in managing and optimising databases at scale. (MongoDB) Build robust observability platforms, mitigates alert fatigue, and understands SLO/SLA concepts. Proficient with Terraform with ...
Support the client facing account teams in providing a service that focuses on putting the customer first, delivering against agreed SLA's and KPI's at all times. * To take a full and detailed brief ...
Achieve and maintain company breakdown SLA targets * Diagnose and repair faults, in an efficient, timely and cost-effective manner * Achieve and maintain a minimum 75% first time fix rate * Respond ...
... SLA's are met. * Monitor performance, setting guidelines, managing holiday / sickness absences and organise shift cover, undertaking or organising emergency cover as required (2 members of staff of ...
... internal SLA · Provide training and guidance to operation team, such as MOP,SOP,EOP · Ensure all EHS procedures are adhered to by vendor and internal staff · Communicate complex technical ...
The role requires you to take accountability for any highly visible, complex and SLA impacting issues that occur across their service offering. Manage the incident process, through taking ownership ...
Monitor site performance against SLA's and KPI's * Promote a strong safety culture and lead by example and ensure the team are working effectively. * Positively influence customer relationships to ...
Good reasoning skills with the ability to manage workloads effectively in order to meet SLA's. * Ability to establish and maintain strong relationships at multiple levels and across functions in the ...