Branch Sales Manager
27 days ago
Croydon
Branch Sales Manager\n\nContract: Permanent, Fulltime\n\nSalary: Dependent on Experience\n\nLocation: Croydon, Onsite\n\nA Branch Manager oversees the daily operations, sales performance, staff management, and overall profitability of your specific branch, ensuring alignment with company goals and customer satisfaction.\n\nResponsibilities: Branch Sales Manager\n\nDevelop and implement sales strategies to achieve branch targets while identifying new business opportunities through market analysis.\nLead and support the sales and property management teams, providing coaching, performance monitoring, and regular reviews.\nBuild and maintain strong relationships with councils, stakeholders, and industry partners.\nDrive property lead generation and council onboarding, ensuring prompt follow-up on opportunities and adherence to SLA requirements.\nEnsure properties are leased, maintained, compliant with regulations, and meet required quality standards.\nAssess property proposals and manage risk, including rental pricing and compliance considerations.\nHandle escalated tenant, owner, or council concerns professionally and efficiently.\nOversee budgeting, financial performance, KPI reporting, and commission calculations.\nManage branch operations, including team scheduling, holidays, sickness, and overall productivity.\nEnsure accurate data management across internal systems, CRM platforms, and Apex within required timeframes.\nMaintain compliance with GDPR and property certification requirements (FRA, EICR, Gas Safety, EPC).\nRecruit, train, and develop a high-performing team while fostering a positive and motivated workplace culture.\nConduct regular team meetings, performance reviews, and manage HR matters where required.\nMonitor property listings, availability reports, and ensure websites display accurate stock within company guidelines.\nManage tenders, customer satisfaction monitoring, office organisation, and internal systems such as Trello and diaries.\nHealth & Safety, First Aid, Fire Safety, Duty of care situations with LA's and the teams (lone worker) security correctly managed and documented\nEfficiency of on call person and related salary increase confirmations to Operations Manager at the same time as commissions signed off\nOversee Serving Notice To Quit (when Councils cancel accommodation)\nCarrying out Eviction Appointments and instructing bailiffs when necessary\nControl of non-conformances, incidents, snags, and customer complaints\nCompleting Change Request Log for changes to the business or processes \n\nAbout you: Branch Sales Manager \n\nA confident leader with experience managing and motivating sales or property teams.\nTarget-driven with a strong commercial mindset and ability to achieve branch sales goals.\nExcellent relationship builder with strong communication and negotiation skills.\nHighly organised with the ability to manage multiple priorities and maintain accurate records.\nComfortable handling escalated issues and resolving challenges professionally.\nKnowledge of property management, housing, or compliance requirements is advantageous.\nProficient in CRM systems and property management software.\nProactive, resilient, and able to thrive in a fast-paced environment. \n\nWhy Join?: Sales Consultant\n\nCompetitive salary\nUncapped commission\n25 days holiday + BH\nSupportive, high-energy team culture\nClear career growth and development opportunities\nOn-site parking\nCompany pension \n\nResponse Personnel, an independently owned company and experts in recruitment since 1997.\n\nSpecialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors.\n\nFor information on other roles, we have available please call (phone number removed) for further details