Sla jobs in WallingtonCreate job alerts

Black & Grey HR is recruiting an experienced and dynamic Business Development Director to join our client's team in the luxury building materials industry in Dubai, UAE.

Be the first point of contact for all incoming customer queries & respond within our standard 4-hour SLA * Work collaboratively with your aligned Account Manager and our Vendor Alliances team on all ...

Supervise the Exception details report to ensure Claims meet their SLA's. * Tasked with weekly Copart Salvage Returns reconciliation to the bank statement * Responsible for the daily bank ...

Customer Service & SLA Compliance * Ensure timely resolution of queries, complaints, and ticketing issues within SLA standards. * Process prepay voucher orders, issue invoices, and manage delivery to ...

The ability to complete work to a high standard whilst maintaining SLA's. * High level of attention to detail with the ability to work though high levels of data whilst remaining focused

Work inbound leads within a defined SLA and qualify or disqualify against established criteria. * Meet business-defined key performance indicators (KPIs) such as number of calls, emails, sales ...

Monitor performance of 3PLs and ensure they keep within their SLA. * Escalate persistent issues both internally and with 3PL directly * Monitor and respond to customer reviews on Yotpo, implementing ...

Reviewing and negotiating contractual data protection terms to support delivery of the client MSA and SLA agreements. * Conducting data protection impact assessments to ensure the firm protects ...

Lead dynamic weekly service reviews with LSPs, challenging them to meet and exceed key SLA performance targets. * Coordinate the planning, execution, and monitoring of activities, ensuring timely and ...