Sla jobs in Rochdale

The Private client team are now looking to recruit an experienced Executive Administrator to support the Private Client team. ...

Role: Provider Operations Team Leader (Customer Service). Managing the workloads within the team and ensuring provider receive the best possible support and service ensuring BH are a partner of choice. Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life. Ma...

Investment Administrator - Greater Manchester. A highly regarded national Wealth Management firm are looking to bolster their support function at their well established offices in Manchester City Centre with the addition of a further experienced investment administrator. You will have a minimum o...

Ensure all New Account Applications are processed to agreed SLA with Operations * Credit check all new/existing credit applications or increases to credit * Ensure all changes to credit limits are ...

Adhere to the stipulated SLA's laid for the email and call function. * Act and adhere to the company policies without hampering the consumer experience. * Drive and foster brand loyalty among ...

Understand and surpass customer SLA requirements through proactive initiatives. * Undertake additional tasks as directed by Senior Management. Key Skills: * Proficiency in Server/PC architecture ...

Manage day to day activities, prioritise to deliver to SLA's and achieve KPI's. budgets, service levels and business targets * Ensure that all customer complaints/queries are resolved or escalated ...

... SLA timescales. • Work proactively with call allocators to ensure SLA's are met in the most economic way. • Have a solid understanding of customers SLA requirement and use initiative to ensure ...

Provide an efficient internal service by adhering to pre-set service standards / SLA's with full support of management and internal service requirements * Prepare and disseminate contractual and ...

Complete reactive works in line with contract SLA's/ * Sound awareness of risk assessment and working safely with equipment. * Ability to measure, work to plans, reach technical diagrams and ...

Monitor compliance with KPI's and SLA's and take corrective action where these are not being achieved * Managing a small subcontractor network in limited areas * Liaise with installers and customers ...

Working to strict project deadlines in line with SLA's Skills and Experience: * Proven track record of 3rd line infrastructure support experience * Experience supporting the following Infrastructure ...

... SLA's laid down by the organization. · Adhere to the stipulated SLA's laid for the email and call function. · Act and adhere to the company policies without hampering the consumer experience. · ...

Establish performance/SLA Reporting * Be responsible for the project governance YOU The ideal IT Project Manager will have prior experience of: * Have prior experience on software development within ...

Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: * To ...

Coordinate end to end with various parties for printer incident closure within SLA * Printer Calls log analysis * Printer availability report preparation and analysis * Liaising with third Party ...

Measured by: 📊 SLA Performance Data Analysis : This involves analysing service level agreement (SLA) data to ensure we're meeting response time targets. 🕵️‍♂️ Client Audit and Feedback ...

Handling matters in accordance with client SLA's. * Dealing with Disclosure. * Instructing Counsel/investigators/medical and other experts. * Reviewing evidence (eg. Witness statements, GP records ...

You will be a leader with excellent management skills and have the ability to project manage, interpret and report on data, manage SLA & KPIs. Commercial awareness and stakeholder management is also ...

Client relationships will be key, through management and delivery of SLA's and KPI's, in addition to proactive Client and Broker interaction to assist in efficient claims handling and business ...

Reporting into the Service Desk Manager, you will be responsible for ensuring that incidents and service requests are resolved within SLA and act as the first point of contact and support for IT ...

Monitor sub-agent performance against SLA's * Monitor contractor performance against SLA's * Provide support for the property managers and relationship managers * Completion of portfolio performance ...

Ensure an awareness and compliance to the contractual KPI's/SLA's. * To attend site in response to breakdowns or failures of the equipment outside of normal working hours (call outs). * Undertake ...

Manage time and adhere to SLA's* Process any administrative tasks/queries including accounting queries, promptly and accurately.* Work independently and as part of a team. EXPERIENCE REQUIRED