Are you a business? Hire store colleague candidates in Ilford
The Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.
As an EE Store Manager, you’ll make the big decisions and the little ones, share your knowledge and learn a thing or two as well, so that anyone who’s anyone wants to work in or visit our store. Overseeing one of our stores, you’ll get downright chills about the opportunities the wonderful world ...
Stock, service, and security operations within our stores * Colleague lifecycle, capability and development * Internal communications and colleague networks Our impact in numbers Our colleagues use a ...
A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online * Great colleague deals and discounts, saving you money on ...
Responsibility for updating the HRMS, to ensure colleague profiles are maintained and accurately ... Employee Discount: 70% discount across all our stores. * Season Ticket Loan: Financial support for ...
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Colleague Referral Scheme (£500 - £1000) Platinum Plus Rewards Scheme Colleague Car Purchase ... Ensure that the store is well-stocked, merchandised and maintained according to BYD standards
We offer a competitive salary and benefits package including: * 25% Colleague Discount (across most ... Just as we meticulously curate our fashion edit here at Fenwick, our stores boast a range of ...
As an Operations Manager, you will be responsible for leading retail and store teams in London. In ... colleague If you think you would be a good fit, please don't hesitate to apply. Lime Talent is a ...
Liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction ... Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions ...
What's in it for you? * 25% Colleague Discount (across most areas) * Sociable working hours * 28 ... Pension scheme About Fenwick Fenwick is the UK's largest family-owned department store group with a ...
Employee Discount: 70% discount across all our stores. * Season Ticket Loan: Financial support for ... Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. * New ...
Passionate Colleagues to Support You What's in it for you? * 25% Colleague Discount (across most ... We work collaboratively and our 2,000 strong workforce spans across our stores, our support ...
Leading and motivating the store team in the Store Manager’s absence. Working closely with the Store Manager to maintain high standards of presentation across the store and implementing seasonal campaigns and promotions. Assistant Store Manager | Monument. You’ll be a key partner to the Store Man...
Assistant Store Manager for the or the Store in. ...
Calling experienced luxury or premium footwear / fashion sales consultants with 1 yrs. Excellent selling skills efficient at closing the sales. Sales Consultant within luxury / premium men's & ladies footwear OR fashion. Sales driven and determined to succeed. ...
Position: Sales Store Assistant. As a Sales Store Assistant, you'll be the face of our brand, ensuring that every customer who walks through our doors leaves with a smile and a lasting impression of our brand. Do you have a passion for luxury eyewear, impeccable customer service, and an innate ta...
An exciting opportunity for a bright and confident Marketing & Customer Service Assistant has arisen at. Act as a point of contact for our outsourced customer service agency. Assist with customer service escalations coming into the office. Carry out weekly and ad hoc reporting on customer service...
We are seeking a Sales Assistant to join our innovative team in the rapidly evolving social media based industry. You do not need to have had previous sales experience as full training will be provided. In this role, you will be responsible for generating revenue through the promotion and sales o...
Collaborating closely with the Store Director and Head of Retail, you will drive the team to achieve store KPI targets, foster individual and collective skill development, and uphold the brand's values. Position: Watches - Assistant Manager. We are currently seeking a passionate Assistant Manager...
Store Manager | Luxury | Central London | Up to £60,000. We have an exiting opportunity to join as a Store Manager in Central London. As a Store Manager you will lead and motivate your team, whilst overseeing daily operations and ensuring an exceptional customer experience that aligns with the co...
As a Store Operations Manager at Heytea, you will be responsible for overseeing and managing the operations of multiple stores within a designated region.You will play a key role in ensuring operational excellence, achieving sales targets, and upholding the Heytea brand standards.The ideal candid...
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