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You don’t just want to manage support, you want to own the customer experience end-to-end. Service Delivery / Customer Support Manager. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visi

Umbrella + shift upliftContract Duration: Until November 2026 Hours: 35 hours per week (overtime paid at premium rate)Shifts: Double Day (One week earlies, one week lates) - shift uplift of 20% About the RoleA fantastic opportunity has arisen for an experienced Technical Support Engi. Technical Supp

Join a growing team to make a difference in technical support! #J-18808-Ljbffr. Ideal candidates should have prior telecomms or IT support experience and be adept at communicating effectively with customers. A leading Telecommunications service provider in the United Kingdom is seeking 1st and 2nd L

An IT support services company in Southampton is seeking a Technical Support Engineer to manage and resolve 1st and 2nd line incidents. Ideal candidates will possess relevant qualifications and experience in service desk support, effective communication skills, and a readiness to tackle technical ch

A leading IT development company based in London seeks an experienced Desktop Support professional with over 10 years of experience in executive-level support. The role involves providing onsite and remote support for AV setups and mobile devices, resolving issues proactively using tools like Servic

A leading IT services company based in the United Kingdom is seeking an IT Support professional to provide onsite assistance and manage installations for end-users.

Capable of providing both onsite and remote support for AV setups, mobile devices, and specialized applications like Reuters, ensuring seamless executive workflows. Deliver tailored, empathetic support based on executive user needs. The candidates should be able to commute within a reasonable time a

A global data and AI company in the UK is seeking a Senior Technical Support Engineer to resolve complex technical issues for retail clients. The ideal candidate will have over 5 years of technical support experience and expertise in retail systems such as POS and CRM.

A leading online gaming company is looking for a Head of Retail Technology Delivery & Support in the UK to oversee the technology strategy across retail operations. Key responsibilities include defining a technology roadmap, managing technical delivery, and leading teams. This senior role will ensur

Due to increasing demand, we are looking to engage an experienced Tech Support Consultant to support CAPA triage, coordination, and remediation activity through to closure. SR2 are supporting a global organisation that has recently launched a new internal service to help technology teams resolve Cor

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Creating and updating quality educational content like intercom articles and FAQs to support automated customer support and share best practi

A leading space technology company is seeking a 2nd Line IT Support Engineer to enhance its IT operations. This position offers a chance to work at the forefront of space technology with a supportive team.

This role involves providing support for investigations, managing case systems, and ensuring compliance with regulations.

A leading construction software company is seeking an experienced Technical Support Engineer to provide exceptional support for mission-critical software solutions. With at least 3 years in technical support and strong problem-solving skills, you will contribute to maintaining high customer satisfac

A global support organization is seeking a skilled Tech Support Consultant in London to assist with CAPA triage and remediation. This hybrid role requires strong communication skills and experience in Technology Risk and compliance management.

You will provide first and second-line support for technology including PCs and store hardware while ensuring excellent customer service. A leading retail company is seeking a dynamic individual for a support role in Greater London.

A recruitment agency is seeking an experienced IT Support Manager to oversee IT support functions for a premium retail brand. The role requires leadership of a small team, technical expertise in systems, and strong communication skills.

A renowned apprenticeship provider in the United Kingdom is seeking an IT Support Apprentice to help maintain IT systems that support scientific research. You'll provide first-line support to users, assist with IT projects, troubleshoot hardware and software issues, and help onboard new starters. Th

Maintaining a deep working knowledge of application and platform support methods, technologies, and techniques - be a subject matter expert that guides account teams and client conversations. If you need this job description in another format, or other support in applying, please email talent@madete

T Support Engineer to provide exceptional customer support. A growing health tech startup is seeking an I. Strong communication skills and tech understanding are required.

You will support vulnerable tenants, providing hands-on maintenance for plumbing and repairs while ensuring a friendly and professional presence.

The candidate will support technical activities, create documentation, and ensure coordination between various teams. Ideal candidates will have a degree in engineering, proficient technical writing skills, and knowledge of vehicle systems. A leading automotive company in Greater London is seeking a

A local government authority in Lancashire is seeking an experienced ICT Support Centre Manager to lead a dedicated team in delivering exceptional digital support. The successful candidate should have over three years of ICT support experience and proven leadership abilities.

A leading technology provider in hospitality is looking for a Technical Support Specialist in London. You will be responsible for providing excellent technical support to key accounts, handling escalations, and collaborating closely with team members. The ideal candidate has a strong background in c

Our client, a leading global consultancy, is seeking an experienced Tech Support Lead to provide technical ownership and team leadership for IQGeo platform deployments in telecom and utility projects. Tech Support Lead – IQGeo / Telecoms. Tech Support Lead – IQGeo / Telecoms.

A leading technical solutions firm in the UK is seeking a Technical Sales & Support Engineer to provide expertise in RF & microwave solutions. This role combines technical problem-solving with customer engagement, making it perfect for professionals looking to develop their commercial skills within

A leading legal technology firm in London is seeking an IT Support & AI Tech Specialist to provide comprehensive IT support and collaborate with legal experts. The ideal candidate will have extensive experience in Microsoft 365 administration and will support both internal users and private equity c

WP Tech Support is an exciting tech company that provides 24/7 support and maintenance plans for over 1,000 WordPress websites globally. We’re seeking a highly experienced and motivated full-stack senior WordPress developer to handle the more complicated emergency fixes and development requests vi

A leading software solutions provider is seeking a Senior Support Consultant to resolve application support issues and ensure customer satisfaction. You will join a collaborative team and be responsible for providing technical assistance, investigating issues, and maintaining support documentation.

A leading technology firm is seeking a Head of Retail Technology Delivery & Support. This senior leadership position drives the technology strategy for Paddy Power's retail operations, focusing on enhancing customer experiences and operational efficiency. The role requires proven experience in manag

A recruitment consultancy is seeking an experienced Technical Sales Support individual in Greater London. Responsibilities include assisting with large sales orders, providing technical support, and collaborating with various teams. The role requires no sales experience and is ideal for a seasoned L

A leading technology company based in the United Kingdom is hiring a Graduate Technical Support Engineer. This role focuses on delivering exceptional technical support for the HyperX range of gaming peripherals, ensuring customer satisfaction by resolving issues and answering inquiries. The ideal ca

A global technology firm is seeking a Technical Support Engineer to engage with customers across the EMEA region. Tasks include responding to technical issues, writing documentation, and possibly providing on-site support. This role emphasizes collaboration within a diverse team and offers opportuni

Candidates should have at least 3 years of experience in IT support and proficiency in Windows and MacOS. A client company in Islington is seeking an IT Support Officer to provide effective 1st line IT assistance across its business. The role requires diagnosing technical issues, managing IT onboard

A global advertising technology company is seeking a Support Engineer to deliver exceptional service in the advertising management industry. Responsibilities include supporting video advertisement delivery and problem-solving for clients. This role offers opportunities for growth and involvement in

A leading HVAC manufacturer is seeking an experienced HVAC Technical Support Engineer for a hybrid role in West Midlands. You will oversee a regional team of field engineers, addressing technical queries on advanced air conditioning systems.

Creating and updating quality educational content like Intercom articles and FAQs to support automated customer support and share best practices. Customer Success or Technical Support experience in the SaaS space. Customer Experience Manager (Tech Support) - EMEA.

Avantia Law - IT Support & AI Tech Specialist. Provide expert technical support for our AI platform, Ava, assisting both internal users and external clients in onboarding, troubleshooting, and maximising its functionality. You have the determination and adaptability to thrive in a high‑pressure, h

Provide expert technical support for our AI platform, Ava, assisting both internal users and external clients in onboarding, troubleshooting, and maximising its functionality. As an IT Support & AI Tech Specialist, you will be the face of IT within our fast‑paced firm. You will work closely with l

A global financial services platform is seeking an Application Support Analyst to provide technical support for trading and back-office systems.

As a Senior Platform Support Engineer at Made Tech you will work collaboratively within Managed Service teams onboarding new services without disruption, deliver enhancements, provide ongoing maintenance and support services, as well as continuously improving both digital services and service operat

A leading technology company in London is seeking a Mid-Senior level Technical Support Engineer for its Blue Planet Global Support team. Desired qualifications include a Bachelor’s in Computer Science, 3+ years in technical support, and strong skills in Linux and scripting. The candidate will hand

A leading Asian-inspired quick-service brand based in Greater London is seeking an IT Support Specialist to provide first-class IT support across various sectors including stores and head office. This position offers competitive salary, flexible working options, and various employee benefits, ensuri

A leading legal tech company is seeking a Technical Support Engineer to deliver high-quality technical assistance and ensure customer satisfaction. The role requires proficiency in Microsoft Word, a strong understanding of legal documentation, and the ability to troubleshoot complex technical issues

A leading cybersecurity firm in Leeds is seeking a Tech Support professional to serve as the first line of contact for customer support. The ideal candidate should have at least 1 year of experience in technical support and strong communication skills.

A leading recruitment technology company in Greater London is looking for a Customer Experience Manager to enhance client engagement through technical support.

A global consultancy firm is seeking an IT Support Engineer to provide essential first-line support for users. Key responsibilities include overseeing user queries, ensuring a prompt response for IT support issues, and collaborating effectively with diverse teams.