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About BizClik Media BizClik Media is a global leader in B2B digital publishing, media and events. As the creator of award-winning business platforms and experiences, we operate across high-growth areas including sustainability, procurement, fintech and emerging technology. Our events, Sustainability LIVE, Procurement and Supply Chain LIVE, Tech & AI LIVE and many others, bring together the most influential C-suite leaders, visionaries and change makers for unmatched content, networking and commercial opportunity. With a fast-growing global audience, prestigious media brands and an ever-expanding portfolio of market-leading events, we are shaping the future of business conversations – and we are just getting started. Purpose of Role As Data Manager you are the nerve-centre of BizClik’s data operations: every record that leaves a silo and lands in BigQuery travels a path you design, monitor, and improve. Reporting to the Director of Technology and leading a two-person data team, you architect resilient ELT pipelines in GCP Dataflow, design warehouse schemas that reflect how the business operates, and document not just the fields but the full context - what the data represents, who uses it, and how it connects to real-world activity - so when questions land, you already know the answers. Your remit spans governance - access controls, retention rules, GDPR-safe handling - and the technical operations needed to keep data flowing and reliable, from pipeline monitoring to resolving issues when things break. You’re hands-on: writing SQL, tuning Dataflow jobs, tracking anomalies. You’re also strategic - prioritising the backlog, coaching the team, and roadmapping the next integration, schema upgrade, or governance control to keep pace with growth. Responsibilities • Design and maintain ELT pipelines: Develop robust ELT pipelines in GCP Dataflow and BigQuery to ensure seamless data flow from Salesforce, Piano.io, Apollo, and other sources., • Architect data warehouse schemas: Create and optimize warehouse schemas that align with business operations, enabling efficient data retrieval and analysis., • Comprehend and document data context: Delve into the meaning behind each data point, understanding its origin, purpose, and how it serves various business functions. Document this context to facilitate clarity and informed decision-making across teams., • Understand and manage audience data: Gain a deep understanding of audience data, including demographics, behaviors, and engagement patterns, to ensure data strategies effectively support audience targeting and personalization efforts., • Implement and enforce data governance: Establish and uphold data governance policies, including access controls, retention schedules, and compliance with regulations like GDPR, ensuring data integrity and security., • Monitor and troubleshoot data systems: Continuously oversee data pipelines and systems, promptly addressing anomalies and issues to maintain data accuracy and availability., • Lead and mentor the data team: Manage a two-person data team, providing guidance, setting technical direction, and fostering professional growth., • Collaborate with business units: Engage with campaign and sales teams to understand their data needs, ensuring that data solutions are tailored to support their objectives effectively., • Plan and execute data initiatives: Develop and implement plans for integrating new data sources, refining schemas, and enhancing data governance frameworks to support business growth. About You • Hands-on data engineer: You have a strong background in building and maintaining ELT pipelines, particularly within GCP environments, ensuring data flows are efficient and reliable., • Data context expert: Beyond technical structures, you understand the stories the data tells - its origins, its implications, and its relevance to different business units., • Audience insight: You grasp the intricacies of audience data, recognizing patterns and behaviors that inform strategic decisions across campaigns and sales initiatives., • Governance advocate: You implement and uphold data governance policies, ensuring data integrity, security, and compliance with regulations like GDPR., • Team leader: You lead by example, guiding your team with clear direction, fostering growth, and encouraging a culture of excellence., • Collaborative communicator: You work seamlessly with various departments, translating complex data concepts into actionable insights that drive business success., • Strategic planner: You're forward-thinking, always planning the next steps in data integration, schema evolution, and governance enhancements to support organizational growth. What We Offer • Competitive base salary, • Gym membership at Nuffield Health (post-probation), • 20 days annual leave + your birthday off, • Flexible hybrid working (Thursdays from home), • A culture first workplace that rewards ambition, integrity and innovation, • Cycle to work scheme, • Paid sickness leave, • Enhanced maternity leave, • Learning and development programme, • Access to charity initiatives and team volunteering opportunities, • Company wellbeing programme, • Access to global C-level networks through our platforms and events If you want to be part of a business that not only cares about its team but also the wider community and a sustainable future, BizClik Media is the place for you.

About Evolve Psychology At Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and forensic psychology means in practice. Laura’s vision was simple yet powerful, to bring care, connection, empathy and clinical excellence together, with no compromise. What started as a small practice delivering expert witness and neurodevelopmental assessments has blossomed into a national independent psychology service. We earned our first NHS contract in 2021, launched satellite clinics to streamline access, and rolled out neurodevelopmental services to families across the UK. We are clinician‑founded and clinician‑led, proudly registered with HCPC and affiliated with the British Psychological Society and the Royal College of Speech & Language Therapists. We’re also award-winning, a testament to the dedication and quality of our multidisciplinary team of over 100 experts. What sets Evolve Psychology apart? • Founded and led by Dr Laura Powling, a Consultant Clinical Psychologist with 18+ years’ experience across NHS, forensic, and neurodevelopmental services, bringing deep clinical insight and hands-on leadership to everything we do., • We specialise in autism, ADHD, dyslexia and dyscalculia assessments for children, young people and adults offering a high-quality, person-centred service backed by NHS contracts and available via Right to Choose across the UK., • We prioritise clinical quality and real impact, not speed or scale at the expense of care. Our assessments are evidence-based, multidisciplinary, and designed to support the whole person, not just produce a diagnosis., • We offer more than assessment work. Our clinicians can contribute to the Evolve Skills & Research Academy, developing training, shaping neuroinclusive content, or collaborating on research, all part of our broader mission to raise awareness and improve support for neurodivergent individuals, educational institutions and workplaces., • We have a strong, values-led culture. Compassion, clarity, and integrity guide everything we do, from our team interactions to the way we support families., • We’re growing sustainably, with purpose. With clinics across the UK and Ireland, a growing digital presence, and a multidisciplinary team of 100+ experts, Evolve is expanding with care, always keeping quality at the centre. The role At Evolve Psychology Services, we equip our clinicians with cutting-edge tools and support to help them focus on what matters most: delivering exceptional care to children, young people and their families. You’ll join a passionate and supportive multidisciplinary team dedicated to making a meaningful difference in the lives of children and young people. Our service specialises in high-quality, evidence-based assessments for autism and ADHD, delivered through both NHS-funded referrals and private pathways. As a Specialist Neurodevelopmental Practitioner, you’ll contribute to comprehensive neurodevelopmental assessments, helping ensure timely, accurate diagnoses that lead to appropriate support and improved outcomes for families. You will be responsible for: • Conducting face-to-face structured observations as part of the neurodevelopmental assessment process., • Conducting remote developmental history interviews with parents and carers via Zoom, • Participating collaboratively in peer MDT diagnostic discussions, supported by senior clinicians where needed, • Delivering clear, compassionate feedback to families, • Producing accurate clinical reports, including diagnostic formulations, with the help of our smart tools, • Working efficiently to meet service Key Performance Indicatiors (KPIs), • Delivering clinical supervision (where applicable), • Able to travel to a clinic base to conduct in-person assessments, (hybrid only) Our Ways of Working: • Digital workflows and smart report-writing reduce admin time and enhance clinical impact., • A custom-built electronic health record system, developed in-house using market leading research, • Continuously enhancing internal systems, based on employee feedback to improve efficiency, • Ongoing training and onboarding to ensure confidence in all tech and systems, • In-house IT and operational support, so you're never left troubleshooting alone Qualifications and experience • Minimum of 1 years' professional registration with one of the following regulatory bodies: HCPC, NMC, GMC or Social Work England. Such as:, • HCPC – Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational Therapist, • NMC – Mental Health Nurse, Learning Disability Nurse, General Nurse, Children’s Nurse, • GMC – Medical Practitioners, • Social Work England – Social Worker, • Minimum of 1 years’ experience conducting diagnostic assessments for autism and/or ADHD in children and young people, • Strong understanding of differential diagnosis in neurodevelopmental presentations, • In-depth knowledge of DSM-5 diagnostic criteria for autism and ADHD, • Trained and experienced in the use of diagnostic tools such as ADOS-2, ADI-R, etc, • Effective time management and caseload organisation skills, with the ability to manage competing demands and meet clinical deadlines, • Ability to work effectively within a multidisciplinary team and participate in collaborative diagnostic discussions., • Highly developed written language skills used to produce high-quality clinical reports, • Well-developed communication skills with children, young people, and their families, ensuring compassionate, clear, and professional interactions throughout the assessment process, • Must be eligible to work in the UK Why work with Evolve? Be part of a supportive, purpose-driven team dedicated to transforming neurodevelopmental care across the UK. At Evolve, we offer: • A values-led culture where clinical excellence, compassion, and staff wellbeing come first., • Continued professional development, clinical supervision, and reflective practice to support the ongoing development of your clinical skills., • Competitive salary based on experience, with annual salary reviews and pension contributions., • Generous leave entitlement, including 28 days annual leave plus bank holidays - and a day off for your birthday., • Private healthcare to support your physical and mental health., • A company laptop and on-call IT support to enable seamless remote working., • Opportunities to contribute beyond clinical work through the Evolve Skills & Research Academy, including training and research., • Company events, • Access to a collaborative, multidisciplinary team passionate about improving outcomes for neurodivergent individuals and their families.

Fully Remote | Flexible Hours | Fee-Split Model Join a Forward-Thinking Boutique Firm Are you an experienced Residential Conveyancer looking for more than just another conveyancing role? Do you find that your clients and referrers are choosing you, not necessarily the firm you work for? If that sounds familiar, it might be time to consider a consultancy model – and start earning up to 75% of the fees you generate. Many lawyers have already made the move to consultancy, and it’s transforming the way they work, and the money they earn. At FDR, we specialise in helping conveyancers make that transition with confidence. Choosing the right firm can feel daunting – even isolating – but that’s where we come in. We're a small, forward-thinking boutique firm that offers more than just a platform. Here, you’re not just another number. Your voice matters, your work is appreciated, and your growth is genuinely supported. We’re a close-knit, modern legal practice giving experienced conveyancers the chance to take full control of their careers – with the very best technology to back you up. You’ll have direct access to senior leadership, streamlined systems, and the freedom to work how and when it suits you. Why Join Us? • Personal Support, Not Just a Platform, • We don’t leave you to figure things out alone. You’ll get real support to grow your business – with marketing help, mentoring, and a community of like-minded consultants who share insights and success., • Work on Your Terms, • Remote working, flexible hours, and total autonomy over your caseload. It’s your practice, built your way – under a clear, fair fee-split model., • Big Tech, Small Firm Feel, • We’ve invested in Salesforce – a game-changer in legal tech and rarely used by firms of any size. Thanks to the backing of our parent company, the AIIC Group, we have access to cutting-edge systems that mean fewer manual tasks, significant time savings, and a smoother experience for you and your clients., • You’re Heard and Valued, • In our compact team, you’ll have a direct line to leadership (including the CEO) and the ability to help shape how the firm evolves. We listen, and we act on what matters to you., • Full Support, Without the Red Tape, • Benefit from the financial security, compliance guidance, and admin support that comes from being part of the AIIC Group – without sacrificing your independence or flexibility. What We’re Looking For: • A qualified solicitor, licensed conveyancer, or legal executive with experience in residential property, • Confident in managing your own caseload from instruction to completion, • Tech-savvy and excited by smarter, more efficient ways of working, • Self-motivated and ready to grow your own client base with full backing, • Looking for true flexibility, with the support of a professional and collaborative team Ready to build a career on your terms – with the tools, support, and autonomy to thrive? We’d love to hear from you. Contact us today for a confidential chat with one of our Recruitment Executives. P.S. If you have less than 4 years of experience, don’t worry! You may still be eligible to join us as a fee-earning consultant. Reach out for more details.

About BizClik Media BizClik Media is a global leader in B2B digital publishing, media and events. As the creator of award-winning business platforms and experiences, we operate across high-growth areas including sustainability, procurement, fintech and emerging technology. Our events, Sustainability LIVE, Procurement and Supply Chain LIVE, Tech & AI LIVE and many others, bring together the most influential C-suite leaders, visionaries and change makers for unmatched content, networking and commercial opportunity. With a fast-growing global audience, prestigious media brands and an ever-expanding portfolio of market-leading events, we are shaping the future of business conversations and we are just getting started. Purpose of Role As Data Manager you are the nerve-centre of BizCliks data operations: every record that leaves a silo and lands in BigQuery travels a path you design, monitor, and improve. Reporting to the Director of Technology and leading a two-person data team, you architect resilient ELT pipelines in GCP Dataflow, design warehouse schemas that reflect how the business operates, and document not just the fields but the full context - what the data represents, who uses it, and how it connects to real-world activity - so when questions land, you already know the answers. Your remit spans governance - access controls, retention rules, GDPR-safe handling - and the technical operations needed to keep data flowing and reliable, from pipeline monitoring to resolving issues when things break. Youre hands-on: writing SQL, tuning Dataflow jobs, tracking anomalies. Youre also strategic - prioritising the backlog, coaching the team, and roadmapping the next integration, schema upgrade, or governance control to keep pace with growth. Responsibilities Design and maintain ELT pipelines : Develop robust ELT pipelines in GCP Dataflow and BigQuery to ensure seamless data flow from Salesforce, Piano.io, Apollo, and other sources. Architect data warehouse schemas : Create and optimize warehouse schemas that align with business operations, enabling efficient data retrieval and analysis. Comprehend and document data context : Delve into the meaning behind each data point, understanding its origin, purpose, and how it serves various business functions. Document this context to facilitate clarity and informed decision-making across teams. Understand and manage audience data : Gain a deep understanding of audience data, including demographics, behaviors, and engagement patterns, to ensure data strategies effectively support audience targeting and personalization efforts. Implement and enforce data governance : Establish and uphold data governance policies, including access controls, retention schedules, and compliance with regulations like GDPR, ensuring data integrity and security. Monitor and troubleshoot data systems : Continuously oversee data pipelines and systems, promptly addressing anomalies and issues to maintain data accuracy and availability. Lead and mentor the data team : Manage a two-person data team, providing guidance, setting technical direction, and fostering professional growth. Collaborate with business units : Engage with campaign and sales teams to understand their data needs, ensuring that data solutions are tailored to support their objectives effectively. Plan and execute data initiatives : Develop and implement plans for integrating new data sources, refining schemas, and enhancing data governance frameworks to support business growth. About You Hands-on data engineer : You have a strong background in building and maintaining ELT pipelines, particularly within GCP environments, ensuring data flows are efficient and reliable. Data context expert : Beyond technical structures, you understand the stories the data tells - its origins, its implications, and its relevance to different business units. Audience insight : You grasp the intricacies of audience data, recognizing patterns and behaviors that inform strategic decisions across campaigns and sales initiatives. Governance advocate : You implement and uphold data governance policies, ensuring data integrity, security, and compliance with regulations like GDPR. Team leader : You lead by example, guiding your team with clear direction, fostering growth, and encouraging a culture of excellence. Collaborative communicator : You work seamlessly with various departments, translating complex data concepts into actionable insights that drive business success. Strategic planner : You're forward-thinking, always planning the next steps in data integration, schema evolution, and governance enhancements to support organizational growth. What We Offer ~ Competitive base salary ~ Gym membership at Nuffield Health (post-probation) ~20 days annual leave + your birthday off ~ Flexible hybrid working (Thursdays from home) ~ A culture first workplace that rewards ambition, integrity and innovation ~ Cycle to work scheme ~ Paid sickness leave ~ Enhanced maternity leave ~ Learning and development programme ~ Access to charity initiatives and team volunteering opportunities ~ Company wellbeing programme ~ Access to global C-level networks through our platforms and events If you want to be part of a business that not only cares about its team but also the wider community and a sustainable future, BizClik Media is the place for you.

As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers, and ensuring that all systems are installed, configured, and supported to the highest standards.

We’re looking for a hands-on, people focused IT Specialist to support their scaling team and deliver seamless tech experiences across the business. Day-to-day IT support (primarily Mac). Onboarding, AV, and hybrid office tech coordination.

We are seeking a reliable, customer-facing Onsite AV Support Engineer to provide exceptional day-to-day technical support within a dynamic corporate environment. Vanquish Tech provides tailored technology solutions to empower businesses of all sizes. Set up and support key daily and high-profile mee

You would be joining a Team which supports up to 1000 users with their technology support requirements, proud of the high level of customer service / white glove experience they offer. IT Support – Global Professional Services Firm – City of London \n We are working with an international

Join the world's leading provider of dynamic ad insertion technology (DAI) for Live and VOD online video!. You'll work closely with operations and solutions architects to support the roll-out and continued maintenance of the company's core SaaS solution. Gradually deepen involvement in customer proj

Lead the delivery of all Local Technology Support (LTS) functions across the region. Lead, mentor, and develop a team of technology support professionals to achieve high performance and engagement. Proven experience in IT service delivery or technology support management.

We are seeking a motivated and customer-focused Entry-Level Tech Support Specialist to join our IT support team. Willingness to learn and grow in a technical support environment. As they continue to execute their high growth strategy, they are looking for someone who is at the start of their IT care

As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers, and ensuring that all systems are installed, configured, and supported to the highest standards. Pr

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. We are passionate about developing innovative techno

Youll be the go-to technical support for our organisation, responsible for second-line IT support and operations. IT Support Engineer (2nd Line). Support network issues (LAN/WAN/WiFi) as needed.

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Install, upgrade, support and troubleshoot XP, Windo

Troubleshoot and resolve technical issues during deployment. Collaborate with project managers and technical teams to meet deployment timelines. Provide end-user support and training where required.

We are seeking a reliable, customer-facing Onsite AV Support Engineer to provide exceptional day-to-day technical support within a dynamic corporate environment. Vanquish Tech provides tailored technology solutions to empower businesses of all sizes. Support and monitor IPTV and triple play systems,

Lead the delivery of all Local Technology Support (LTS) functions across the region. Proven experience in IT service delivery or technology support management. Lead, mentor, and develop a team of technology support professionals to achieve high performance and engagement.

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer

A tech giant in Glasgow are seeking to bolster their team with a skilled IT Support Engineer. Ability to interact effectively with end-users and global IT teams through Teams/email for issue resolution and remote support. Capacity to handle diverse tasks such as audio/video setup, digital signage su

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer

Would you like to be part of a company that is quietly transforming how technology supports customers on the ground?. Our client is seeking a Software Configuration Specialist to join their growing technical support function. You might not come from an identical background, but if you enjoy technica

The technician will be responsible for moving, installing, and maintaining AV and IT hardware, providing responsive on-site support, and troubleshooting any technical issues as they arise. The main purpose of the role is to provide smart hands-on support across hardware and software platforms and pr

We are seeking a motivated and customer-focused Entry-Level Tech Support Specialist to join our IT support team. Willingness to learn and grow in a technical support environment. Log and track support requests using help desk software.

Offering a strong progression plan and lots of training as well as a solid salary and interesting modern tech stack. Practical experience supporting Windows desktops, including building PCs and troubleshooting issues related to operating systems, drivers, and software. Proficiency in supporting all

As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers, and ensuring that all systems are installed, configured, and supported to the highest standards.

We’re looking for a hands-on, people focused IT Specialist to support their scaling team and deliver seamless tech experiences across the business. Year round mental health support, including access to therapists. IT Support Operations Engineer.

As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers, and ensuring that all systems are installed, configured, and supported to the highest standards. Th

Youll be the go-to technical support for our organisation, responsible for second-line IT support and operations. A team player comfortable working flexibly (some variation in hours may apply given support requirements). This position covers user onboarding, ongoing support, and maintaining our serv

Proven experience in IT service delivery or technology support management. Lead the delivery of all Local Technology Support (LTS) functions across the region. Lead, mentor, and develop a team of technology support professionals to achieve high performance and engagement.

Youll play a key role in deploying, configuring, and supporting IT infrastructure across multiple sites, ensuring smooth rollouts and minimal disruption to business operations. Troubleshoot and resolve technical issues during deployment. Collaborate with project managers and technical teams to meet

We are seeking a reliable, customer-facing Onsite AV Support Engineer to provide exceptional day-to-day technical support within a dynamic corporate environment. Vanquish Tech provides tailored technology solutions to empower businesses of all sizes. This role suits a dependable, punctual AV profess

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Should have basic knowledge of Mac operating system,

As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers, and ensuring that all systems are installed, configured, and supported to the highest standards. Pr

We are seeking a motivated and customer-focused Entry-Level Tech Support Specialist to join our IT support team. Willingness to learn and grow in a technical support environment. As they continue to execute their high growth strategy, they are looking for someone who is at the start of their IT care

We are seeking a reliable, customer-facing Onsite AV Support Engineer to provide exceptional day-to-day technical support within a dynamic corporate environment. Meeting Support & Live Operation Set up and support key daily and high-profile meetings, ensuring all equipment, displays, and conferenc

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer

We are seeking a motivated and customer-focused Entry-Level Tech Support Specialist to join our IT support team. Willingness to learn and grow in a technical support environment. Maintain accurate documentation of support activities and solutions.

Work type: FTE Contract : B2B JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Desktop Support Engineer provides Break Fix, fault d

Provide end-user support and training where required. Proven experience in IT deployment or desktop support roles. Familiarity with Intune for imaging and remote support platforms.

As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers, and ensuring that all systems are installed, configured, and supported to the highest standards.

Maintaining a deep working knowledge of application and platform support methods, technologies, and techniques - be a subject matter expert that guides account teams and client conversations. As a part of our technical leadership team, you will enable public sector organisations to better use techno

We are seeking a reliable, customer-facing Onsite AV Support Engineer to provide exceptional day-to-day technical support within a dynamic corporate environment. Vanquish Tech provides tailored technology solutions to empower businesses of all sizes. Our mission is to simplify the complexities of te

Continuously develop your technical knowledge across a range of technologies. Connecting top talent with opportunities in the Tech Landscape. Are you a technically minded problem-solver with a passion for learning and development? This is a brilliant opportunity for a.

WP Tech Support is an exciting tech company that provides 24/7 support and maintenance plans for over 1,000 WordPress websites globally. We’re seeking an experienced and motivated developer/engineer to deal with WordPress website support requests via our client support portal. Competitive based on

We are a payments technology support business, working specifically within the payment terminal space. Manage and develop our existing commercial activities, including developing new customer partnerships both within our core areas around deploying, configuring & supporting payments technology, acro

Information Technology Operations - Infra Tech Support Practitioner. Lead the delivery of all Local Technology Support (LTS) functions across the region. Lead, mentor, and develop a team of technology support professionals to achieve high performance and engagement.