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Incipio curates beautiful spaces with vibrant atmospheres for great times. The Role: Our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. WHAT YOU'LL BE GETTING UP TO • Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team, • Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts, • Motivating your team by providing excellent support, training and encouragement, • Working with your management team to drive sales in your venue with the support of your team, • Proactive planning, preparation and briefing of the team, • Bringing ideas, processes and orgainisation to life, • Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses, • Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR • Vibrant + energetic individuals, • A leader, someone who enjoys setting examples and answering questions, • An insightful and impactful person, who loves to see their team achieve, • A discipline for exceptional standards, • Problem solvers, • Natural with guests, someone who enjoys interaction, • Friendliness and approachability, • A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally., • Mental Maintenance: Therapy for free, • Health Care Package: Medical, Optical & Dental plus discounts on Gym Memberships and more, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, • Company awards to celebrate team and regular events, • Incipio FC + Seasonal Socials, • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • 50% discount for food and drink in all Incipio venues, • Award winning Learning & Development programmes, • Sunday Times Best Places to Work Employer, • Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Full job description Part Time Beauty Therapist & Retail Skincare Advisor Location: Sutton, London Hours: 3 days per week (1.30pm - 5.30pm, about 13.5 hours per week with the option to scale up as demand grows) Pay : £13 to £13.50 per hour, depending on experience Additional pay: 10% commission on treatments personally performed About Skinfidence Skinfidence is a new skincare , haircare and clean beauty destination in Sutton, combining carefully curated skincare products with personalised advice, skin analysis and targeted beauty treatments. We are looking for a qualified Beauty Therapist who is equally comfortable providing treatments, advising customers and helping to run a beautiful retail space. This is a varied role for someone who genuinely loves skincare, understands different skin types and tones, especially black and brown skin tones and enjoys helping customers find solutions that work for them. What you’ll be doing Your time will be split between looking after the retail store and providing booked beauty treatments. Skincare & Retail • Welcome customers and understand their skincare concerns, • Provide personalised skincare and product recommendations, • Carry out skin consultations and support AI skin analysis, • Confidently explain and recommend products from our curated brands, • Process customer purchases and operate the till, • Keep the store clean, organised and beautifully presented, • Replenish products and help manage stock, • Work towards store sales targets, • Build relationships with customers and encourage repeat visits Beauty Treatments Depending on your qualifications and experience, you may provide: • Express facials, • Facial massage, • Lash lifts and tints, • Brow treatments, • LED facial treatments, • Other suitable express beauty treatments Our initial treatment offering will focus on services that can be delivered within our compact skincare studio, with the opportunity to expand the treatment menu as Skinfidence grows. What we’re looking for • Level 2 or Level 3 Beauty Therapy qualification, or equivalent, • Professional beauty treatment experience, • Strong knowledge of skincare and ingredients, • Experience and confidence working with Black, African and other melanin rich skin tones, • Understanding of concerns including hyperpigmentation, post inflammatory pigmentation, acne, uneven skin tone and dryness, • Excellent customer service and communication skills, • Comfortable recommending and selling skincare products, • High standards of hygiene and professionalism, • Reliable, organised and confident working independently, • Commercially minded and comfortable working towards sales targets Experience with facial treatments, skin analysis, lash treatments or facial massage would be particularly welcome. The person we’re looking for We want someone warm, knowledgeable and confident who can make customers feel comfortable asking questions about their skin. You should enjoy both sides of the role. On a quiet treatment day, you should be happy engaging customers, recommending products and looking after the store. When a treatment is booked, you should be confident switching into therapist mode and delivering an excellent client experience. Most importantly, we want someone who understands that skincare isn’t one size fits all and can confidently work with customers across different skin tones and concerns. What we offer • £13 to £13.50 per hour depending on experience, • 10% commission on treatments personally performed, • 3 days per week, • Staff product benefits, • Training on the skincare brands we stock and our skin analysis technology, • Opportunity to help shape our treatment offering as Skinfidence grows, • Friendly, independent beauty business environment We would like to know the following: • Your beauty therapy qualifications, • The treatments you are currently qualified and confident to perform, • Your skincare and retail experience, • Your experience working with Black and melanin rich skin We’d love to hear from therapists who enjoy skincare just as much as treatments and want to grow with a new beauty concept in Sutton. Pay: £13.00-£13.50 per hour Benefits: • Employee discount, • Referral programme, • Store discount Application question(s): • Have you worked and performed beauty treatments with diverse skin tones before, especially those prone to hyperpigmentation? Licence/Certification: • Level 2 or 3 Facial / Skincare Certification? (preferred) Work Location: In person

Ninski is a fast-growing, modern clinic offering everything from advanced aesthetics and laser treatments to facials, massage, waxing and lashes — all within a clean, elevated space. We’re building something big, and we’re looking for a confident, experienced therapist who can match our standards. What You’ll Be Doing • Delivering high-quality treatments with confidence, • Waxing (including intimate waxing) to a professional standard, • Performing facials and massage treatments, • Creating a calm, welcoming experience for every client, • Recommending treatments and retail products, • Building a loyal client base and encouraging repeat bookings What We’re Looking For • NVQ Level 3/4 in Beauty Therapy (or equivalent), • 5 years salon/clinic experience, • Strong in waxing (intimate waxing is essential), • Confident in facials and massage, • Well-presented, reliable, and client-focused, • Someone who takes pride in their work and wants to grow Why Join Ninski? • Salary dependent upon experience, and grows according to performance, • Commission opportunities + Tips, • Loyal, growing client base, • Clean, modern, high-end working environment, • Be part of a brand that’s expanding, • Real opportunity to grow with us Working Days Preferred: Monday, Tuesday, Friday & Saturday (3 or 4 days per week)