Ticketing manager jobs in BarnetCreate job alerts

O'NEILL & BRENNAN Infrastructure Engineer 2nd/3rd Line Infrastructure Engineer | IT Department | Full-Time Reports to: Head of IT Operations The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management - Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault - replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting - TCP/IP and WAN / LAN / Wi-Fi, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) - inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) - call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune - device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. This role reports to the Head of IT Operations #J-18808-Ljbffr

The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. The position will involve the following areas of responsibility: • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management – Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault – replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting – TCP/IP and WAN / LAN / Wi-Fi, • Patching of network and phone cabling, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) – inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) – call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune – device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation #J-18808-Ljbffr

OTA Manager to lead end-to-end ticketing operations in a fast-paced travel environment. The role focuses on ticketing accuracy, handling reissues and refunds, and optimizing the customer experience using NDC and GDS systems.

The ideal candidate will have significant experience of ticketing operations within professional sport, live events or another high-volume ticketing environment. As theSenior Ticketing Manager, youwill be expected to:. An exciting opportunity has become available for a Senior Ticketing Manager to jo

Oversee ticketing department operations, manage queues, schedule changes, and issue tickets.

Proven experience as an Assistant General Manager or Restaurant General Manager in a branded, high-volume QSR or fast-casual restaurant. We’re hunting for standout Assistant General Managers ready to step up and lead from the front.

We are keen to hear from Assistant Hotel Managers, Country House Assistant Managers, Hotel Assistant General Managers or Assistant Hospitality Managers, who can showcase a track record of successful operational management within a hotel, country house, or similar establishment. As the Country House

Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function. Assistant General Manager - Watford. This role requires a team player with flair and commer

We’re on the lookout for a new Assistant Manager to join our team!. As an Assistant Manager you’ll:. Be part of the pub management team, stepping up when the General Manager isn’t around.

Assistant General Manager (AGM). This is a pivotal role within our General Manager succession pathway and an exceptional opportunity to prepare for your next step into property leadership. Continue building the breadth of commercial, financial, people and operational leadership required to progress

Assistant Manager at Powerleague Barnet. What You'll Be Doing as an Assistant Manager:. Supporting the Club Manager in.

Previous roles: Assistant Bid Manager OR Senior Bid Writer OR Bid Writer OR Senior Bid Coordinator. Application Process: If you would like more information on this Assistant Bid Manager position or any other vacancy, please email your current CV through to Jess Quinn, where it will be reviewed and

Benefits : 30 days holiday (including bank holidays) Free onsite parking Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Main Duties: · Identify and convert sales opportunit

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital G

Your duties will include: • Supporting the Parts Manager with day to day running of the department • Department reviews and management • Budgeting and forecasting • Order taking & picking • Carrying out daily / weekly stock checking • Assisting with the pre-picking of parts for workshop

ENGINEERING SHIFT TEAM LEADER Job Title - Engineering Shift Team Leader Location - Tottenham Salary: £58,000 Shift: Days and Nights Job Role of the Engineering Shift Team Leader A Large industrial manufacturing organisation is seeking a Engineering Shift Team Leader to join thier establised maint

Log in Shift Book and report absences including lateness's to the Contract Manager and Contract Administractor on a daily basis. Assist the Contract Manager by advising of any PPM's that are outstanding and will affect the performance of the Building or Client Reports, to ensure zero failure. Take o

Right from the off you'll develop your managerial skills so that you're ready to run your own Kwik Fit Centre when the opportunity arises. If you've earned your stripes in the auto servicing trade, joining us as an Assistant Manager will get you the recognition and support you deserve. The Day to Da

Key Responsibilities Effective management of the team and resource in the absence of the Branch Manager Assisting the Branch Manager to profitably meet and exceed the branch sales targets Managing the sales office, branch purchasing and stock control Maximising margin and net profit Keeping ever

Assistant Buying Manager – Licensed Apparel Location: Watford, Hertfordshire (Office-based with hybrid working after probation) Salary: £32,000–£34,000 DOE + genuine progression Hours: Monday–Thursday 09:00–18:00 | Friday 09:00–16:30 Develop Licensed Apparel for Major Global Brands We're

Job Purpose: - This medium size accountancy firm based in a prime location in Central London is looking for a new Accounts & Personal Tax Assistant Manager with between 12 months and 3 years PQE to join their busy and growing accountancy and business services department. The firm offers hybrid worki

What you'll do on a typical day: Support the Shift Manager with adherence to all compliance and legal obligations during your shift with a huge emphasis on safety, deputising in their absence Assist with executing the daily plan for all deliveries and collections, with a keen eye on resource availab

We have a wonderful opportunity for a Front of House Team Leader to join our vibrant and dynamic team at one of Rapport's prestigious client sites.The Team Leader is responsible for the smooth running of the service at Canada Water.Strong team management and communication skills will be required, al

About the role As the Assistant Branch Manager, you will support the Branch Manager in leading and developing a dedicated team to deliver exceptional customer service, drive branch performance, and ensure operational excellence. Responsibilities Assist in managing the daily operations of the branch,

What you'll be doing Leadership & Operational Management Support the Education Manager in overseeing day-to-day operations of the education department Lead on curriculum delivery, learner management, and departmental performance Deputise for the Education Manager when required Manage learner inducti

We are seeking dedicated and enthusiastic Assistant Pub and Restaurant Managers to join our dynamic teams in central London. Key Responsibilities: Assist the Manager in overseeing daily operations of the pubs, ensuring efficient service and adherence to quality standards. If you are looking to advan

Are you a Statutory Accounts Assistant Manager or Business Services Assistant Manager looking for your next challenge? Or are you an Accounts Senior with 1 to 3 years PQE and looking to step up to Assistant Manager grade? Are you fully ACA or ACCA qualified and looking to upgrade to a modern and ent

Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ens

Assistant Service Manager Floating - The Role: As Assistant Service Manager Floating, you will provide flexible and responsive management support across multiple supported living sites for adults with learning disabilities and autism. Assistant Service Manager Floating - Key Responsibilities: -

We are seeking dedicated and enthusiastic Assistant Pub Managers to join our dynamic teams in central London. Key Responsibilities: Assist the Manager in overseeing daily operations of the restaurant, ensuring efficient service and adherence to quality standards Supervise staff, providing guid

This well-established, family-run business has a strong presence in the poultry sector and is committed to ongoing investment and expansion as part of its growth strategy.We are seeking an experienced bird rearer to support the successful day-to-day management of a busy poultry enterprise.The role i

Assistant restaurant general manager.

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Are you an experienced care professional with an NVQ Level 3 in Health & Social Care looking to take the next step in y

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?.If so, this could be the opportunity for you.Scope's Windermere shop - 33 Main Road, Windermere.Pl

Job Description Have you been to Nandos before? /n /n We do things a bit differently round here.More than just a job, we have each others backs, we inspire each other and we dont take ourselves too seriously we're family.We want Nandocas (our team members) to be happy and do well.Whatever your pa

If you have experience as an assistant manager or assistant restaurant manager within a gastro pub, restaurant, bar, hotel or elsewhere in the hospitality sector then make your next career move with Brunning and Price. Job Description If you insist on delivering top-notch service and thrive in a vi

Job Description We're currently recruiting an ambitious Assistant Catering Manager to help us create exceptional food experiences for CH&CO on a full time basis, contracted to 40 hours per week. As a Assistant Catering Manager, you will be responsible for creating an outstanding culinary experience

We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don't sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Store Manager and Area Manager. YMC1237016 Are you an experienced retailer? Do you

Job Title: Assistant Bid Manager Job Type: Permanent Job Ref: #11244 Location: Hertfordshire Start Date: ASAPSalary: c£50,000k-£55,000 (DOE) basic plus competitive pac