Lounge Supervisor
6 days ago
Hounslow
Company Description
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Job Description
The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team.
Managing the rostering for all catering staff (including kitchen staff)
Managing time sheets/payroll management
Ordering of food and drinks and sundries through Do & Co ordering system.
Liaising with the Lounge Manager and Supervisors
Liaising with laundry regarding Lounge linen
Ordering cleaning supplies
Performance management and training of all staff
Investigating customer complaints
Completing daily audits and maintaining stock control
Ensuring food temperature is adhered to as per H &S regulations
Qualifications
Minimum 3 years experience as a Supervisor in hospitality industry
Excellent communication skills
The ability to demonstrate great team work
Lead by example - in attitude, work ethic and appearance
Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays.
Right to work in the UK
Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
£15.00 per hour
Enjoy perks by referring your friends through our Refer a Friend Scheme
Save money and time with On-Site Free Meals
Expand your skills and knowledge through our in-house training opportunities.
A business where you can have a real impact, we’re not afraid of new ideas!
Genuine career development opportunities, both nationally and internationally
The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
#docolondon As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
