Train maintainer jobs in LeedsCreate job alerts
- Swish World Group
Customer Service Representative (CSR)2 months ago£25 hourlyFull-timeLeedsJob Title: Customer Service Representative Location: Remote (Work from Home) Pay Rate: £25.00 per hour Job Type: Full-time / Part-time (flexible hours) About Swish World Group: Swish World Group is a global leader in delivering high-quality products and services to customers worldwide. We are committed to ensuring excellent customer experiences and are seeking a dedicated Customer Service Representative to join our team remotely. This position offers the flexibility to work from home while providing top-tier customer support. Job Overview: As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Your role is essential to maintaining customer satisfaction and loyalty, and you will work closely with various teams to ensure a seamless customer experience. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to work independently in a remote environment. Key Responsibilities: · Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. · Provide information about products, services, and company policies to customers. · Resolve customer complaints and issues efficiently, ensuring customer satisfaction. · Process orders, returns, and exchanges while ensuring accuracy in customer accounts. · Collaborate with internal teams, such as sales, marketing, and product development, to address customer feedback and concerns. · Maintain detailed records of customer interactions and follow up on unresolved inquiries. · Identify opportunities to enhance the customer experience and suggest improvements. · Stay up-to-date with product knowledge and company updates to provide accurate information. Required Skills and Experience: · Previous experience in a customer service or support role is preferred. · Excellent verbal and written communication skills in English. · Ability to multitask and manage time effectively in a remote work setting. · Proficiency with CRM systems, email, and live chat tools. · Problem-solving skills with a customer-first attitude. · Strong attention to detail and the ability to handle high volumes of inquiries. · Self-motivated and able to work independently without supervision. Perks and Benefits: · Competitive Pay: £25.00 per hour, with opportunities for bonuses based on performance. · Remote Work: Flexibility to work from the comfort of your home, anywhere in the UK. · Professional Development: Access to ongoing training and development opportunities. · Flexible Hours: Work schedule that supports a great work-life balance. · Employee Discounts: Enjoy discounts on Swish World Group products and services. · Supportive Team: Be part of a friendly, collaborative, and supportive team environment.
Immediate start!Easy apply - W nail Leeds
Nail Technician2 months ago£9–£12 hourlyPart-timeLeedsWe are seeking a skilled and passionate Pedicure Technician to join our growing beauty team. The ideal candidate will have a strong background in providing high-quality foot care, including nail shaping, cuticle care, exfoliation, and polish application. You will ensure clients receive a relaxing and professional experience while adhering to hygiene standards and maintaining a clean, welcoming environment. Key Responsibilities: - Provide a range of professional pedicure services, including nail trimming, filing, shaping, cuticle care, exfoliation, and moisturising treatments. - Apply nail polish, gel polish, and other nail treatments according to clients' preferences. - Offer foot massages as part of the pedicure service to promote relaxation. - Advise clients on aftercare and recommend appropriate products for foot and nail care. - Maintain a clean and hygienic workstation, adhering to all health and safety regulations. - Sterilise and sanitise equipment after each client session. - Ensure client comfort and satisfaction, delivering exceptional customer service. - Stay updated with current pedicure trends, techniques, and new treatments in the industry. Key Skills & Requirements: - NVQ Level 2 or 3 in Beauty Therapy or equivalent qualification. - Proven experience as a Pedicure Technician or Nail Technician. - Excellent understanding of hygiene practices and infection control. - Ability to work with different nail conditions and provide solutions for common foot issues (e.g., cracked heels, ingrown nails). - Strong attention to detail with an artistic flair for nail polish application and nail art. - Outstanding interpersonal skills with the ability to build rapport with clients. - Ability to work both independently and as part of a team in a busy salon environment. - Knowledge of retail products for nail and foot care is a plus. Benefits: - Competitive salary with performance bonuses. - Opportunities for career development and training. - Discounted beauty treatments and retail products. - Friendly and supportive team environment. - Flexible working hours.
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