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If you’d like to make the online world a safer place, come and join us. About iProov iProov is the world leader in face biometric verification. We are on a mission to make the Internet a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Finance Location: WeWork HQ, Waterloo - Hybrid (minimum once in the office per week) Compensation: £50k to £60k (base) + Growth Shares + Company Performance Bonus + UK Benefits iProov has continued to scale rapidly this year and is currently looking for a highly motivated and tech savvy Finance Manager to join a high performing Finance team in London. Reporting into the Head of Finance, you will be responsible for the day to day finance operations and will also get the opportunity to help finalise our implementation of Netsuite, along with helping improve and scale our operational capabilities whilst our business grows. How you’ll make an impact: • Responsible for Month end including all monthly and quarterly reconciliations, • Submission and Management of all Tax and Compliance filings including VAT, • Year-End Audit Preparation, liaising with auditors and assisting with Statutory Account Preparation, • Production of Management accounts and various reports and analysis as required, • Manage Cashflow analysis and assist with cashflow forecasting, • Improve NetSuite functionality and financial system controls, • Managing an Assistant Management Accountant We tend to look for people with: • ACCA or ACA qualified candidates with 3+ years of hands on experience, • Experience of NetSuite is essential, • Demonstrable experience working in a similar position, • Excellent communication skills and attention to detail, • Advanced IT skills (MS Excel, financial software, databases and spreadsheets), • Have an eye for continuous improvement, • Proactive self-starter with a can-do attitude Benefits • 25 days Annual Leave plus 8 Bank Holidays - You can carry over up to 5 days each year, additionally you will receive an extra day’s holiday for each year’s service up to a maximum of 5., • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Nursery Salary Sacrifice, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance check. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Hi, we’re Penfold - we’re on a mission to help everyone save enough to be comfortable in later life by making pensions accessible and engaging! There’s over a trillion pounds in UK pensions, but the industry is full of traditional providers with outdated products and poor customer service. Penfold is dragging the pension industry out of the dark ages with a platform built on modern technology. We’re demystifying pensions to make pension saving easy, accessible and engaging. We’re a focused team of 70 based primarily across London and Tallinn, and have raised significant funding from some of the most successful FinTech investors in the world. We manage over £1bn of pension assets for over 100,000 savers and thousands of businesses, and we’re growing rapidly every month. Our team is focused on building an amazing pension experience for our customers. As we scale, we’re strengthening our Partner Sales team to unlock significantly more growth from the accounting firms we already work with. As a Partner Sales Manager, you’ll be responsible for educating and growing our channel of accounting partners, with a clear commercial focus on driving new client onboardings from existing firms. This is a quota-carrying, field-oriented role, suited to someone who has sold successfully to accountants before and enjoys building strong relationships that convert into consistent deal flow. You’ll spend significant time meeting accountants face-to-face, attending events, and positioning Penfold as the pension solution that helps firms streamline day-to-day processing and spend more time on high-value client work. This is not a support role. You’ll own revenue targets and be accountable for performance across your partner portfolio. • Own a portfolio of existing accounting firms and grow client onboardings from them, • Increase penetration within firms by placing Penfold with more of their clients, • Consistently hit or exceed monthly and quarterly commercial targets, • Reactivate dormant or underperforming partners and reignite deal flow, • Recruit new stakeholders within accounting firms (partners, managers, payroll teams), • Educate firms on Penfold’s proposition and how it benefits both their practice and clients, • Position Penfold as a solution that streamlines pension processing and reduces admin, • Help firms move away from compliance-heavy workflows towards more efficient processes, • Develop strong relationships with firm owners and senior decision-makers, • Act as a commercial partner and trusted advisor, not just a product contact, • Be highly visible and proactive across your territory, • Represent Penfold confidently within the accounting community, • Spend significant time meeting accountants in person, • Attend and represent Penfold at accounting events, roadshows and conferences, • Organise and host coffees, lunches, drinks and small partner events, • Build a strong personal brand with accountants, • Maintain accurate pipeline management and forecasting in the CRM, • Share insights from partner conversations with Product, Marketing and Sales, • Help refine partner messaging, enablement and go-to-market strategy, • Continuously improve how we work with and sell through accountants This role is ideal for someone who is commercially driven, relationship-oriented, and motivated by winning deals, and who thrives in a field-based role where success is built on trust, presence and persuasion. • Proven experience selling to accounting firms, • Track record of hitting or exceeding commercial targets, • Experience recruiting, educating and growing accounting partners, • Confidence working with senior stakeholders and firm owners, • Comfortable owning a territory and being accountable for results, • Experience selling FinTech, SaaS, payroll, pensions or financial services, • Familiarity with regulated or trust-based products (e.g. Pensions, Investments, Payroll, Financial Services), • Experience working in a scale-up or high-growth environment, • Existing network within the UK accounting community, • You consistently hit or exceed your revenue targets, • Existing accounting partners deliver increased and predictable deal flow, • Dormant partners are reactivated and contributing again, • Accounting firms see Penfold as a trusted, long-term partner, • Penfold grows faster through its accountant channel, • Intro Call – A quick chat to introduce you to Penfold, learn about your experience and aspirations, and answer any questions., • Task – A practical task that we’ll complete together to determine how you’d approach a similar scenario to the role, • Culture Fit Session – Meet one of our Co-Founders and team members to see if we’re a great fit for each other. We’re 100% committed to building a diverse and representative team. Whatever your background, gender, race, age, or ability – we’d love to hear from you. If you have any questions, feel free to ask (even anonymously)! We’re all about giving every candidate the best chance to shine. If you require any reasonable adjustments to the job description, application, or selection process, just let us know — we’d be happy to help. When it comes to hiring, we focus only on your skills, experience, and how you live our values. As part of our hiring process, we may record your interview and use AI tools to generate notes. This helps us capture details accurately and ensures a fair review by our hiring panel. By attending an interview with Penfold, you consent to the use of recording and AI-generated notes for this purpose. If you have any concerns or would prefer not to be recorded, please let us know in advance. We’re working hard to create a workplace where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Here’s what we offer: • Competitive salary – we proactively review salaries to ensure fairness and progression, • Meaningful share options – you’ll own a part of Penfold and share in our success, • 10% pension contribution each month that you don’t need to match (on top of your salary), • Medical insurance – through Vitality, including private GPs, physio, counselling, and great discounts (think 50% off PureGym memberships, free Apple Watches, and more), • Unlimited holidays – we trust you to get the work done and take breaks when needed, • Great office space (https://theministry.com) – our private office is run by the Ministry of Sound!, • Free company lunch every week (think Borough Market and Mercato Metropolitano!), • Top-tier MacBook and WFH equipment to set you up for success, • Cycle to work scheme – buy a bike tax-free and spread the cost, • Learning & professional development – we support courses, events, and coaching to help everyone reach their goals, • Quarterly company socials – plus plenty of regular team meetups! Excited to join us? Apply now!

Job Title: Sales Development Representative - Digital Commerce Location: Home-based with travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service), Medical Insurance: Yes (terms apply) plus additional Health Cashback Plan Hours: Full time (36.5 hpw) Travel/Expenses: A car is required for travel to client sites - expensed at 55p per mile from home address (excluding travel to any Columbus Office within 35mi) THRIVE, GROW and SHAPE THE FUTURE People always come first at Columbus. We’re a global digital consultancy with a local presence, helping businesses transform and thrive through technology, data, and human insight. Just as importantly, we’re a workplace where careers are nurtured and development is supported through clear, structured career paths. Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success. Whether you're an experienced professional or just starting out, you’ll find the freedom to explore ideas, challenge convention, and shape your own path. Diversity and Inclusion are close to our hearts. By joining our team, you will be part of a supportive network that values your voice, respects your ideas, and promotes a healthy work-life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement in becoming a Trusted Advisor. We provide equal opportunities for everyone, ensuring a level playing field for all candidates. We actively encourage applications from all backgrounds to apply for positions across our organisation, and in return, we will give you the tools and support to Thrive with us, Grow your Skillsets, and be empowered to Shape the Future. The role of Sales Development Representative You'll help create new business opportunities for our Digital Commerce team by: Identifying and engaging prospective customers through phone, email, LinkedIn and events. Building relationships with senior stakeholders and decision-makers. Conducting discovery conversations to understand business challenges and opportunities. Working closely with sales and marketing teams to convert prospects into qualified opportunities. Travel and Hybrid Working We have an environment that gives you the flexibility to achieve an effective work-life balance for you and your family, whether you want to work from home or at one of our luxury Cubo offices around the UK. We continue to offer our customers onsite consultancy time if requested, so flexibility around travel and overnight stays is expected, depending on the project requirements. Onsite time is planned ahead of time, within 2-week blocks, so you know well in advance where you will be working. We encourage those in customer-facing roles to aim to come into the office at least once a month, and also team meetings and client meetings; however, you can work from Nottingham HQ or any Cubo office regularly if you prefer, whichever suits you. About you (The Essentials) Sales, business development, customer success or another customer facing commercial role. Experience using LinkedIn, CRM systems or prospecting tools Experience with attending events, networking, or representing a business externally. Full driver's licence and access to a vehicle Curious, looking to challenge the status quo and improve Collaborates well with both internal and external colleagues Committed to personal development and becoming a Trusted Advisor in your field. What we can offer You will be a part of both a local and global team, where you not only share knowledge but also a laugh or two. We value our employees and leave room for flexibility so that you can enjoy a work-life balance. At Columbus, you will get;- 25 Days Annual Leave (Increasing with Service) Columbus Benefits Hub – Discounts on Tickets, Shopping, Holidays, Food and More Enhanced Maternity Pay Access to Free Training Courses Delivered by Columbus Academy Free Microsoft Certifications and access to Microsoft Learn Modern air-conditioned office spaces fully managed by Cubo (multiple UK locations) Free Barista Coffee and hot drinks made in-house Free Beer and Fizz every day (2 - 5pm) Casual Dress Code in our Offices Personal Pension Plan Life Assurance x4 Salary Cycle-to-Work Scheme £2,500 payment for successful candidate referrals (if eligible) Flexi-phone upgrade scheme (if eligible) Plus many many more (check out our careers pages for details) Employee Wellbeing Program (terms apply) Free 24/7 Access to Cubo Gym(s) Vitality Medical Insurance Westfield Health Cash plan (includes an Employee Assistance Lines), Mental health first aiders Virtual suggestion boxes Next Steps If this sounds like the role for you, then please drop a copy of your CV over today via our website and “Apply for this job” or CV not up-to-date? then apply using your LinkedIn profile in seconds. You may also be prompted to "Connect with us", but please don’t worry if you don’t have the time; it does not impact your application. In the meantime, check us out on or STAY CURIOUS, COLLABORATE, BUILD TRUST, and DELIVER CUSTOMER SUCCESS Suitable for candidates working with/as: Sales Representative, Sales Development Representative

About BaseKit BaseKit is a white-label software development company specialising in designing effortless mobile-first digital tools for small businesses. We're on a mission to democratise tech so that everyone has the confidence to build a business online. Combined with our 60+ partners’ global reach across 40 markets, our AI, no-code website builder, e-commerce and bookings solutions and responsive editor, allow anyone to start a business and thrive online from their mobile, tablet or desktop. We believe in simplicity, accessibility, and a web that works for everyone. With a remote-first team and a supportive, inclusive culture, we’re committed to making great products and enjoying the journey along the way. BaseKit is a certified B Corporation, with a mission to be a force for good: transforming entrepreneurial spirit into successful small businesses, enabling thriving communities and economies through effortless digital tools. We believe in “people before pixels”, in tech democracy for small businesses, and in building an inclusive, just and equitable environment where everyone can bring their best selves to work each day. BaseKit isn’t just a place to work, it’s a place to be part of something bigger. Career development, an open culture and the opportunity to learn new skills are part of our DNA. And if something’s not right? We fix it. We move fast and we make an impact. Are you ready to do the same? Our Development Team We recognise the importance of our developers, and ensure we provide them with the right tools to do their job. Our team use a mixture of MacBook Pros and high-end Linux laptops. We supply these and any other necessary equipment for our colleagues to work comfortably, be it remote or in the office. The development community is important to us too, we host meetups in our office when requested by local tech groups and we encourage the team to contribute to open source projects. If you’ve written some public code recently you’re willing to share, then we’d love to see it. Don’t worry if you don’t, most of us have busy lives outside of work. We understand the need to keep your skills up to date and the natural curiosity of software developers. In the spirit of this we have a 90/10 policy designed to give you some space to build something interesting, try a new technology or just fix a bug that’s been annoying you. Technical Knowledge/Skills As an experienced Web Application Developer you will be used to writing high quality software primarily using PHP. Having great software engineering skills and problem solving abilities are more important to us than knowing specific frameworks or libraries. You will be able to demonstrate an understanding of modern development techniques. We have a large codebase, so we do maintain an amount of legacy code, but we are continually moving forward and refactoring, so any new code is always using the latest PHP language features. AI assisted development has become a core part of the team's skill set and we regularly use AI to write or assist on new features, however we have a mantra that our developers still 100% own their code whether they have created it with or without AI assistance. While we do use AI code review we always make sure another member of the team owns the peer review. As experienced software engineers, testing is very important to us and we will always complement our code with appropriate test coverage. These can be a combination of unit, functional and integration tests. These tests form part of our continuous integration platform and automatically test our code as part of our continuous deployment process. We make extensive use of Continuous Integration using Jenkins, so it would be advantageous for you to have worked in a team using CI. Our development and production stack all uses Docker, so experience here is very helpful. Our local development environment is built on the same Docker images we deploy to our live environments, and can be provisioned easily. As part of our continuous deployment process you’ll be using our Slack bot to push your changes to our live environments. What It’s Like to Work for BaseKit • Flexible hours: We value work-life balance and trust our team, • Supportive culture: We’re inclusive, transparent, and people-focused, • Career development: We invest in your learning and growth, • Great benefits:, • 25 days per year holiday rising with length of service, • Time off between Christmas and New Year on us, • Pension scheme with Aviva, • Vitality healthcare plan with the option to add family, • Excellent family friendly leave benefits. Diversity & Inclusion at BaseKit At BaseKit, we believe that diversity drives innovation and makes us stronger. We’re committed to creating a workplace where everyone feels valued, respected and empowered to be their authentic selves - regardless of race, ethnicity, gender identity, age, sexual orientation, disability, religion, or background. We actively promote equality and inclusion at every stage of the employee journey - from recruitment and onboarding to progressions and development. We recognise that building a truly inclusive culture requires ongoing work, and we’re committed to listening, learning and evolving. Our Hiring Process We aim to keep it simple, respectful, and transparent: • Initial Call - A short informal call to get to know each other, • Full Interview - A deeper dive into your experience and skills and an interactive coding exercise. We’re committed to inclusive hiring and want you to feel comfortable and supported throughout the process. If you need accommodations or support at any stage of the hiring process, please let us know - we’re here to help. To apply for this role, please submit your CV with a cover letter detailing your motivation for applying for the role. This position can be considered as a hybrid or remote role, with a minimum of 1 day in the Bristol office per month. Must be UK based. We do not hold a valid sponsor licence to sponsor the right to work in the UK. Please note: At BaseKit our use of AI is always human lead and owned and as such during the interview process it is crucial we get to know the real you. To that effect the use of AI to answer any questions during the interview process is forbidden and the usage of such would result in disqualification or termination.

Location: Remote UK – with occasional travel, especially to the North West of England Salary: Up to 45k per annum Togetherall is a social impact business on a mission to make mental health support instantly available to millions by unlocking the power of peer support. With 24/7 moderation by licensed clinicians, Togetherall is a safe way for people to support each other through life’s difficulties. Togetherall’s users report feeling better able to cope, more confident and less alone. Togetherall operates in the USA, UK, Canada, Australia, Ireland, and New Zealand. Our continued growth and focus on the North American market, in both workplace mental health and higher education, has prompted the need for increased marketing capacity and experience in this space, with a particular emphasis on partnerships. At Togetherall, we are more than just a company – we are a community on a mission since 2007. Our culture thrives on compassion, collaboration, and innovation. We celebrate diversity, value work-life balance, and nurture professional growth. Expect an inclusive and engaging environment where your voice is heard, and your well-being matters. We make a positive impact on lives and communities, all while having fun along the way. Join us to be a part of a team that genuinely cares about its employees and the people we serve. Togetherall is not just a job; it is a fulfilling journey. Apply now and be a part of our mission to support well-being. Reporting to the Director of Partnerships and Growth, the Account Manager is responsible for managing a portfolio of accounts in the UK. This role is focused on strategic account management to support the success, retention and growth of clients, including managing an upsell opportunity pipeline As a Togetherall Account Manager focused on client retention you’ll be proactively keeping in touch with clients, ensuring that they are happy, developing and managing those relationships to retain existing business, and offering the best solutions to maximise opportunities as well as driving the commercial renewal process within each account. Our business opportunities are across the UK, so this role will be remotely based, and we will provide you with the equipment or allowances that you need to do the job. Although the role is remote, travel is expected to visit clients for both meetings and events. Team meetings are usually held monthly in Manchester. This role is initially a 9-month fixed-term maternity cover, offering a fantastic opportunity to join our team at an exciting time of growth. There is potential for the position to become permanent, depending on how the business evolves over the coming months. • Proactively maintain regular contact with clients to ensure continued satisfaction, address issues, and build lasting relationships, • Build strong relationships across varying levels of an organisation (from day-to-day contacts to senior leadership), developing a deep understanding of client needs and challenges, • Use CRM systems and internal documentation to accurately capture, track and share client information and activity, • Interpret platform data and client insights to support decision-making, provide strategic recommendations, and highlight impact, • Help clients maximise their engagement with the platform through regular performance reviews, insights, and targeted promotional campaigns, • Manage the full renewal process, including commercial conversations, value positioning, pricing proposals, negotiations, and contract closure, • Plan and lead renewal and budget discussions well in advance of key timelines, ensuring clients have the information and support needed to secure ongoing contracts, • Represent Togetherall at client meetings and industry events (e.g. AMOSSHE), confidently engaging with clients and prospects in both formal and informal settings to strengthen relationships and raise awareness, • Collaborate with internal teams (e.g. clinical, marketing, and data) to deliver a seamless and consistent experience for clients, • 3+ years’ experience in an Account Management or Client Success role, nurturing and growing a portfolio of accounts, • Proven experience of retention and growth within an existing portfolio of accounts (renewals and upsells are a fundamental part of the role), • Account Management experience in the benefits, mental health or wellbeing sectors is a definite asset, • Demonstrable experience increasing engagement and adoption of a support solution, • Commercially minded with the ability to link service value to client ROI, budget planning, and business objectives, • Comfortable working autonomously and taking initiative to move things forward without needing detailed instructions, • Strategic relationship-orientated and have a passion for building partnerships with clients over long periods, • Clear and confident communicator who takes ownership in written and verbal communication, and proactively follows up after meetings, • Superior interpersonal and communication skills (both verbal and written); keenly client focused and numbers driven, • Comfortable networking and building rapport in person - including at events, conferences, and social engagements, • Strong presentation skills - able to represent the business by hosting and presenting on webinars and at in-person events, • Work Remotely: Flexible hours and work from home, • Vitality Private Health Insurance, • Vivup Employee Benefits Platform, • Employee Assistance Programme, • 25 days annual leave + bank holidays + birthday day off, • Enhanced Maternity Pay, • Occupational Sick Pay, • Access to Go1 e-learning platform At Togetherall, we don’t just accept difference, we thrive on it for the benefit of those that work with us and our members. We are proud to be an equal opportunities employer and working with us is based solely on a person’s merit and qualifications directly related to professional competence. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish.

About BaseKit BaseKit is a white-label software development company specialising in designing effortless mobile-first digital tools for small businesses. We're on a mission to democratise tech so that everyone has the confidence to build a business online. Combined with our 60+ partners’ global reach across 40 markets, our AI, no-code website builder, e-commerce and bookings solutions and responsive editor, allow anyone to start a business and thrive online from their mobile, tablet or desktop. We believe in simplicity, accessibility, and a web that works for everyone. With a remote-first team and a supportive, inclusive culture, we’re committed to making great products and enjoying the journey along the way. BaseKit is a certified B Corporation, with a mission to be a force for good: transforming entrepreneurial spirit into successful small businesses, enabling thriving communities and economies through effortless digital tools. We believe in “people before pixels”, in tech democracy for small businesses, and in building an inclusive, just and equitable environment where everyone can bring their best selves to work each day. BaseKit isn’t just a place to work, it’s a place to be part of something bigger. Career development, an open culture and the opportunity to learn new skills are part of our DNA. And if something’s not right? We fix it. We move fast and we make an impact. Are you ready to do the same? Role Overview We’re looking for a UI/UX Designer to join our team and help us design clear, thoughtful experiences across our products. You’ll work closely with the product team, engineers, and marketing to turn ideas and requirements into intuitive user flows, well-crafted interfaces, and polished UI. You’ll contribute to wireframes, prototypes, and final designs, help maintain and evolve our design system, and support the marketing team with high-quality UI assets for launches and campaigns. Along the way, you’ll take part in research, feedback sessions, and design reviews - learning, iterating, and helping us continually improve how our products look and feel and deliver real value for the people who use them. Responsibilities • Designing end-to-end flows using our existing design system, • Providing everything required for dev-handoff, • Communicating with the product-development team to ensure that the delivered product matches initial UX expectations, • Working with the product team to validate design proposals through UX testing, • Designing new features and improvements for existing products, • Adapting our design system to accommodate new components, • Collaborate closely with product director, product architect, engineers, and developers to iterate on solutions and refine designs, • Support the marketing team by providing UI assets, such as product screenshots, mockups, feature-in-action videos and visual elements for websites, campaigns, and launch materials, • Participate in design critiques and team reviews, incorporating feedback to improve design quality and craft, • Stay curious and up to date with UX, UI, and product design trends, tools, and best practices What We’re Looking For • Experience designing responsive digital products., • A strong portfolio of user-led work., • Strong communication skills, capable of presenting ideas clearly., • Experience working with tools such as Figma and Miro., • A strong understanding of user-centred design principles., • Familiarity with working with design systems. Nice to Have (Not Essential) • Experience working in an agile development environment., • Familiarity with analytics tools (e.g., Mixpanel) to inform design decisions., • Understanding of the front-end development process, • Experience with product video creation What It’s Like to Work for BaseKit • Flexible hours: We value work-life balance and trust our team, • Flexible hybrid working, ideally we would like you in our office in Bristol at least once per week, • Supportive culture: We’re inclusive, transparent, and people-focused, • Career development: We invest in your learning and growth, • Great benefits:, • 25 days per year holiday rising with length of service, • Time off between Christmas and New Year on us, • Pension scheme with Aviva, • Vitality healthcare plan with the option to add family, • Excellent family friendly leave benefits. Diversity & Inclusion at BaseKit At BaseKit, we believe that diversity drives innovation and makes us stronger. We’re committed to creating a workplace where everyone feels valued, respected and empowered to be their authentic selves - regardless of race, ethnicity, gender identity, age, sexual orientation, disability, religion, or background. We actively promote equality and inclusion at every stage of the employee journey - from recruitment and onboarding to progressions and development. We recognise that building a truly inclusive culture requires ongoing work, and we’re committed to listening, learning and evolving. Our Hiring Process We aim to keep it simple, respectful, and transparent: • Application to include CV & portfolio, • Initial call to include portfolio presentation, • Practical UI exercise - A short task to prepare at home, • Final Interview - A deeper dive into your experience and skills We’re committed to inclusive hiring and want you to feel comfortable and supported throughout the process. If you need accommodations or support at any stage of the hiring process, please let us know - we’re here to help. If you share our values and are excited about this role, but don’t meet every requirement, we still encourage you to apply. We care deeply about building a team with a range of experiences and perspectives. To apply for this role, please submit your CV and portfolio along with brief written responses to the following questions. Your portfolio should showcase relevant examples of your work and demonstrate your experience and approach. The questions below are designed to help us understand your skills, thought process, and suitability for the role, so please answer them as clearly and concisely as possible when submitting your application.

📣 A bit about the role. Do you love collaborating with a diverse set of teams to deliver critical and high-impact projects, to help build one of Europe’s fastest growing DTC brands? If your tail is wagging, keep reading… As part of the Strategy team, reporting to the Head of Strategy, you’ll play a key role in bringing Butternut Box and our sister brand Marro, to new markets across Europe and beyond. You’ll help make sure we bring the highest quality to everything we do at Butternut, to allow us to continue to scale over the years and decades ahead. We’re building a multi-generational business and this role will be pivotal to making that happen. We're looking for a self starter with extremely high attention to detail, an organisational powerhouse, who is able to influence and motivate a variety of teams each with varying priorities. You'll have ownership of our international market launches from the very beginning and will be responsible for managing them until they're integrated into the wider business. You’ll play a key role in making judgements and the freedom to continually question and optimise the way that we do things, to help us always strive for better. If you’re someone who is comfortable with a dynamic workload, thriving on complex stakeholder management and throwing yourself into chunky projects to get them delivered, we want to hear from you. 🌿 In this role, you can expect to: Plan and deliver new market launches, guiding teams from all across the business to deliver successful outcomes (70%) • Manage multiple international launch projects at once from kick-off to Day 1 launch, identifying interdependencies, mapping out timelines and ensuring risks don’t materialise into blockers., • Ensure the long term ambitions of Butternut and Marro are being prioritised in decision making throughout a launch (thinking on a 10 year time horizon at least), • Champion and celebrate the wins of your peers in the project teams, keeping everyone engaged and excited about launches (helping dogs and cats live happier and healthy lives is exciting) 🙌., • Manage day-to-day action tracking and stakeholder comms and reporting., • Facilitate the necessary project meetings and working sessions to keep everyone aligned., • Manage and present company-wide communication on major project milestones., • Once a market is up and running, act as the representative of that market in all global forums until a country manager and local team are fully onboarded and integrated into the business., • Act as an ambassador of our Butternut culture in all you do, channelling this into new markets but leaving space for localisation and cultural nuance. Bring rigour and quality to our international expansion process (30%) • Design and codify delivery playbooks, templates and tools to support ‘best practice’ project execution for Butternut globally, including the smart use of AI to make our launches more efficient., • Seek ways to improve on our company operating processes and rhythm, helping us to run more efficiently and stay on track towards company goals as we become increasingly international., • Ensure that resources (ie. time, people, budget) are managed efficiently whilst keeping quality, our customers and the brand a priority. 👋 A bit about you. • Experienced and assured in your abilities (must have 5+ years of experience in a strategic role, ideally leading on complex programmes with multiple stakeholders)., • Relevant experience managing multiple high visibility cross-functional projects (simultaneously) from start to finish - this could be internally or in a client facing role as a consultant or project manager., • Holds exceptionally high standards for operational excellence and makes things happen., • Excellent communication skills - ability to present information and stakeholder expectations succinctly and clearly, in the best way to suit and influence your audience., • A highly analytical problem-solver - not afraid to roll up your sleeves and get stuck into a complex question., • Excellent at managing stakeholders, including Senior Leadership - demonstrated ability to work with a variety of teams with different ways of working (such as Brand & Creative, Marketing, Product Development, Procurement & Supply Chain, Digital Product, Technical, Ops.), • A good understanding of commercial and financial KPIs, ideally in a DTC setting, and the impact actions may have on them., • Highly skilled at Excel, Google Sheets, Google Slides / Powerpoint and project management tools required to build out timelines and track tasks and actions., • Ideally, holding a Project Management qualification - Prince2, Agile PM, APMP, PMI or similar. However, for the right person Butternut would sponsor this. 📢 Our interview process: • Application review, • Initial call (45 minutes): Introductory chat with our Recruiter., • Take home task: This will be sent to you via email and will be used to understand more about your technical skills., • Technical interview (45 minutes): Remote interview where you’ll be asked a number of scenario and competency based questions., • Final interviews (45 minutes) : In person interviews in our office in White City where we will want to understand how your values align with our business values. 🐶 A bit about us. At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions. #LI-Hybrid As a B-Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment. Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us. 🙌 A bit about what we offer. • 25 days holiday (plus 8 bank holidays) and an additional day for every year of service, • 5 paid 'paws' days per year to support to learning and/or wellbeing, • £500 personal learning & development budget, • Butternut Box employee discount, • Enhanced parental leave (52 weeks’ maternity leave inclusive of 26 weeks fully paid and 6 weeks fully paid paternity/secondary leave), • BEST OFFICE EVER, • Flexible working hours and work from home options, • Cycle to work scheme, • Pension with NEST, • Private Medical Insurance with Vitality, • Private Dental Insurance with Bupa, • Time off for fertility treatments and pregnancy loss, • Paid sabbaticals for squad members with 5 or more years at Butternut, • Discounted gym access through MyGymDiscounts, • Lots of office dogs (Ajax, Brio, Basil, Chorizo, Lenny, Jasper, Peggy, Pip and many more….) ❗️A few things to note: • Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives., • As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance., • We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. #LI-Hybrid

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