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Job Title: IT Engineering Manager Location: Bolton Salary: From £35,000, depending on experience Job Type: Permanent, Full Time - 08:30 - 17:30 About us: At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We're seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you'll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement across the team. About the role • Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues., • Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance., • Ensure best practice configuration, security, and lifecycle management of all client systems., • Support the standardisation of processes, technical documentation, and engineering workflows, • Deliver and oversee IT and telephony projects, including:, • Microsoft 365 migrations and modern workplace deployments, • Intune and CIPP onboarding, policies, and automation, • Hosted and on premises telephony systems, • Connectivity installations (FTTC, FTTP, leased lines, SIP circuits), • Server upgrades, virtualisation deployments, hybrid environments, • Network installations (firewalls, routers, switches, WiFi APs), • Manage project scopes, timelines, resources, dependencies and successful completion., • Attend client meetings and provide senior technical guidance., • Support account management through service improvement and solution recommendations., • Assist with vendor management, procurement and license renewals., • Promote cyber security best practices and ensure compliance. IT Infrastructure & Systems • Experience with Windows Server administration (on prem, hybrid, virtual)., • Virtualisation technologies: Hyper V, VMware., • Backup solutions: e.g., Veeam, Datto, Acronis., • Domain hosting, web hosting and platform management (cPanel/Plesk)., • M365 portal administration: user provisioning, policies, licensing and security., • Strong understanding of Teams, SharePoint and OneDrive., • Microsoft licensing knowledge and experience managing tenant configurations., • Endpoint Manager / Intune device management., • Exposure to CIPP or similar MSP automation frameworks., • Experience with both on premises and hosted telephony systems., • Understanding of SIP trunks, call routing, PBX platforms and principles., • Experience with Teams Phone, call queues, auto attendants., • Experience with business connectivity services: FTTC, FTTP, leased lines, SIP circuits., • Skilled with network devices such as:, • SonicWALL & Watchguard firewalls, • UniFi networking, • Netgear Switches, • Managed switches, routers, and security appliances, • Strong understanding of VLANs, routing, firewalling, NAT, subnetting., • Experience with RMM platforms (monitoring, patching, AV, automation)., • Microsoft ticketing system., • Antivirus/EDR platforms and security tooling., • Software deployment, remote management and automation at scale., • Exposure to:, • Email signature software (e.g., Exclaimer), • Mail protection/security tools You are an inspiring role model who can motivate a team and drive efficiency. You possess the communication skills to translate complex technical concepts into clear professional advice for stakeholders. You are comfortable managing performance, setting development goals, and ensuring all operations adhere to company policy and H&S standards. What we offer • Competitive Salary, • Workplace Pension (subject to eligibility criteria), • 20 days per annum plus bank holidays, • Ongoing Training and Development, • Free secure car parking IT Engineering Manager, IT Support Manager, Technical Support Manager, Infrastructure Manager, MSP Manager, IT Operations Manager, Senior IT Engineer, Technical Lead, Service Desk Manager, Network Manager, Systems Manager, Senior Systems Administrator, Telecoms Manager, M365 Consultant, IT Project Manager.

We are currently recruiting for a EDBS Cleared 2nd line Support Engineer to work on an initial month contract for one of our most prestigious clients based in Bolton. The successful candidate will be responsible for providing advanced technical support and administration across a range of IT systems and services. This role involves managing user accounts and permissions within Active Directory, Office 365, and Azure AD, as well as configuring and maintaining access controls on SharePoint and file Servers. The engineer will deliver second-line support for end-user devices including laptops, mobile phones, tablets, and printers, ensuring both hardware and software issues are resolved efficiently Main Responsibilities • Administer and manage user accounts and permissions (Active Directory/Office 365/Azure AD)., • Configure and maintain user permissions on Sharepoint or file Servers., • Provide support for printers, both hardware and software., • Configure devices such as laptops, mobile phones, and tablets., • Manage mobile device configurations in Jamf or InTune., • Support Web filtering., • Support of cloud telephone systems and ensure a smooth operation. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.

Site Reliability Engineer (Security Cleared) Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. • Salary to £60k + Company Options Scheme Overview This company is a Workflow & AI Orchestration Specialist. They're on a mission to modernise how public sector organisations manage casework, derive insight from data and deliver citizen services. Theyre growing fast and looking for bright, dynamic people to help build their business. Role Theyre looking for a (Security Cleared) Site Reliability Engineer (SRE) to join their growing platform and delivery teams. Youll help design, build, and operate reliable, secure, and performant infrastructure that underpins critical public-sector services. Youll combine your background in DevOps, cloud engineering, and automation with a focus on reliability, observability, and scalability. Youll also work with event-driven technologies, identity and access management, and data platforms, ensuring our orchestration solutions are resilient, secure, and future-ready. This is an exciting opportunity for an engineer who thrives on solving complex infrastructure and automation challenges, automating everything, and shaping secure-by-design delivery environments. Key Responsibilities Design, deploy, and manage containerized workloads using Kubernetes and Red Hat OpenShift Provision and manage infrastructure using Terraform Build and operate scalable infrastructure in Amazon Web Services (AWS) Design, implement, and maintain robust CI/CD pipelines Improve system reliability, observability, performance, and security Implement monitoring, logging, and alerting solutions Troubleshoot production incidents and perform root cause analysis Collaborate with development teams to improve application resilience and deployment processes Required Skills & Experience Experience in Site Reliability Engineering, DevOps, or similar roles Strong hands-on experience with Kubernetes and container orchestration Experience working with Red Hat OpenShift in production environments Proficiency in infrastructure as code using Terraform Solid experience with Amazon Web Services (AWS) Experience designing and maintaining CI/CD pipelines NB: Please only apply if you already have UK Security Clearance (SC). xrnqpay Other Stuff NB: for non-UK Citizens; we cannot accept applications from anyone requiring sponsorship (now or in the future) for UK permanent employment you are utilising a work visa this must allow you to work in the UK unrestricted for at least the next 5 years. Profile 29 recruitment keywords: Site Reliability Engineer Site Reliability Engineering, DevOps Kubernetes container orchestration Red Hat OpenShift Terraform Amazon Web Services AWS CI/CD Bash Python monitoring observability cloud architecture London hybrid remote AI artificial intelligence security cleared security clearance SC

Job Title: IT Engineering Manager Location: Bolton Salary: From £35,000, depending on experience Job Type: Permanent, Full Time - 08:30 - 17:30 About us: At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We're seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you'll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement across the team. About the role Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues. Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance. Ensure best practice configuration, security, and lifecycle management of all client systems. Support the standardisation of processes, technical documentation, and engineering workflows Deliver and oversee IT and telephony projects, including: Microsoft 365 migrations and modern workplace deployments Intune and CIPP onboarding, policies, and automation Hosted and on premises telephony systems Connectivity installations (FTTC, FTTP, leased lines, SIP circuits) Server upgrades, virtualisation deployments, hybrid environments Network installations (firewalls, routers, switches, WiFi APs) Manage project scopes, timelines, resources, dependencies and successful completion. Attend client meetings and provide senior technical guidance. Support account management through service improvement and solution recommendations. Assist with vendor management, procurement and license renewals. Promote cyber security best practices and ensure compliance. Contribute to continual assessment and refinement of service quality, delivery, SLAs, and internal processes. About you IT Infrastructure & Systems Experience with Windows Server administration (on prem, hybrid, virtual). Virtualisation technologies: Hyper V, VMware. Backup solutions: e.g., Veeam, Datto, Acronis. Domain hosting, web hosting and platform management (cPanel/Plesk). Strong DNS understanding: A, MX, CNAME, TXT, SPF, DKIM, DMARC. Microsoft Cloud / Modern Workplace M365 portal administration: user provisioning, policies, licensing and security. Strong understanding of Teams, SharePoint and OneDrive. Microsoft licensing knowledge and experience managing tenant configurations. Endpoint Manager / Intune device management. Exposure to CIPP or similar MSP automation frameworks. Familiarity with Microsoft Copilot and AI assisted productivity tools. Telephony & Unified Communications Experience with both on premises and hosted telephony systems. Understanding of SIP trunks, call routing, PBX platforms and principles. Experience with Teams Phone, call queues, auto attendants. Hands on knowledge of VoIP deployments and troubleshooting. Networking & Connectivity Experience with business connectivity services: FTTC, FTTP, leased lines, SIP circuits. Skilled with network devices such as: SonicWALL & Watchguard firewalls UniFi networking Netgear Switches Managed switches, routers, and security appliances Strong understanding of VLANs, routing, firewalling, NAT, subnetting. Experience with Wi Fi infrastructure (APs, controllers, heatmapping, diagnostics). MSP Tooling & Device Management Experience with RMM platforms (monitoring, patching, AV, automation). Microsoft ticketing system. Antivirus/EDR platforms and security tooling. Software deployment, remote management and automation at scale. Exposure to: Email signature software (e.g., Exclaimer) Mail protection/security tools Password Protection Leadership & Professionalism: You are an inspiring role model who can motivate a team and drive efficiency. You possess the communication skills to translate complex technical concepts into clear professional advice for stakeholders. You are comfortable managing performance, setting development goals, and ensuring all operations adhere to company policy and H&S standards. What we offer Competitive Salary Workplace Pension (subject to eligibility criteria) 20 days per annum plus bank holidays Ongoing Training and Development Free secure car parking Company Car If this sounds like you please hit apply to put yourself forward for the role! IT Engineering Manager, IT Support Manager, Technical Support Manager, Infrastructure Manager, MSP Manager, IT Operations Manager, Senior IT Engineer, Technical Lead, Service Desk Manager, Network Manager, Systems Manager, Senior Systems Administrator, Telecoms Manager, M365 Consultant, IT Project Manager. TPBN1_UKTJ