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Helpdesk Analyst Location: Bracknell – 3 days office, 2 days from home Salary: £28,000 per annum + 2K bonus We are iHasco - your trusted provider for workplace eLearning. Turning dull lessons into dynamic learning for over 20 years. Our eLearning covers everything from Health & Safety, HR, Business Compliance and Soft Skills, all carefully crafted in-house by our team of experts. Our mission is to make eLearning brilliantly simple, helping businesses move faster, stay safer and build teams that are ready for anything. As part of Citation Group, we sit within a wider collective of businesses dedicated to supporting small and medium-sized enterprises across a range of essential services. We know that running a business means juggling a lot. Our mission is to ease these pressures by providing expertise, guidance, and solutions that enable business leaders to focus on what they do best. From HR and Health & Safety to Cybersecurity, E-Learning, and ISO compliance, we’ve got you covered. Citation has achieved strong growth through a combination of organic expansion and strategic acquisitions, continually broadening our expertise, services, and reach to create a one-stop shop that supports businesses across the UK, Canada and Australia. The role iHASCO is looking for smart problem-solvers who are detail-oriented, experienced and motivated to provide excellent service to our Clients and your iHasco colleagues. You will get to know the core features of our iHasco eLearning at an experienced level. The primary responsibility is to handle customer issues over the phone as well as through tickets, email and live chat. Technical Support must be able to identify the issue by troubleshooting and testing with the customer and work with the Development Team as needed, to resolve any issues to our customer’s satisfaction. You will have the opportunity to improve processes and customer experience by creating new knowledge about our product and providing your insights to fellow colleagues and the management team. We work in a very fast-paced environment so you will need to have good time management skills, be ready for challenges, be quick to learn and be proactive within the workplace. Crucially, you will need to be meticulous, have a pleasant, helpful manner and be able to deliver first-class customer support to not only our clients but in-house staff too. You’ll be working with a friendly, eager and committed group of people who appreciate a similar work ethic and a sense of humour! • Act as 2nd and 3rd line support - Provide professional technical support to iHasco clients via phone, Live Chat freshdesk and email updates and clearly communicating the outcome to clients and their iHasco Client Development or Customer Success Manager., • Understanding, Investigating and resolving technical requirements/ issues concerning client’s accounts, learners training or company software infrastructure., • Act as technical advisor on prospect calls supporting New Business colleagues as well with our Client Development and Customer Success teams to support our existing customers., • Provide guidance to customers how use SCORM files., • Meeting obligations of Service Level Agreements between iHasco and its customers., • Maintain a comprehensive and up to date understanding of the functionality and processes of iHasco systems in order to work efficiently and provide customers with solutions., • Providing cross functional feedback and insights to the teams on ways to better serve our customers and improve our product offering., • Become an expert in the iHasco product and helping others to do the same., • Become an expert in the wider Citation offering, along with its Altas platform., • Complete any reasonable ad-hoc requests as may be required on occasion. About you • Strong team player with a collaborative approach, • Multi-tasker with an ability to prioritise workload and problem solve., • Comfortable working with ambiguity and a commitment to gaining a full understanding of client situations., • Methodical approach to problem-solving and ability to use own initiative., • Results / customer satisfaction driven., • Discretion with confidential client information, • Proficient in Microsoft Excel and Word is essential., • Excellent communication skills – presentation, written and verbal are essential with both short-form (emails/chats) and long-form (documentation) What you'll need to succeed: • Previous 2nd or 3rd line customer support experience within a technical industry preferred., • Being familiar with creating screen recordings and voiceovers to demonstrate technical iHasco product features for existing clients would be desirable., • Familiarity with Jira is desired but not essential., • Salesforce working knowledge is desirable but not essential Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + 8 Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.

A renowned catering company is seeking an experienced Sous Chef for their well-established kitchen at Rivervale Barn, located near the Hampshire/Berkshire border.The ideal candidate will have at least 2 years’ experience in a similar position, a passion for cooking, and excellent kitchen managemen

HGV Driver - Reading, RG2 0EE Salary: £41,825.00 Job Type: Permanent, Full time Benefits include: SAYE scheme, Company pension, Free Life Assurance EAP, 24/7 GP Helpline, Health4all Scheme, Discounted gym membership Wedding civil partnership leave Extra mile awards, Long service awards Baby boxes Thorough onboarding training and induction programme Deliver the appropriate training to enable you to do your job to the very best of your ability Apprenticeship programs LGV, Textile Care Operative, Team Leading, Management and Customer Service Free onsite parking at most sites Johnsons Hotel Linen is a Disability Confident Employer Johnsons Hotel Linen is a leading laundry and linen hire company, part of the Johnson Service Group. We are seeking a talented individual to join us as HGV Driver to strengthen our Transport team. Job Functions : Customer Service, Deliveries & Loading Do you enjoy driving HGV? Are you passionate about providing amazing customer service? Would you love to be part of a major Hotel Linen provider? Would you like to be the face of Johnsons? Do you hold valid Category C licence, Valid CPC card and Tacho card? We are seeking Class II HGV drivers to strengthen our team and assist with the distribution of our linen from our Cardiff laundry facility. Responsibilities of the role include : Delivery and collection of clean and soiled linen Unloading of the company vehicle on your return to the depot at the end of your days' delivery round Collection of soiled linen lists and handing them into the service office, as required Recording of any delivery times/windows and securing signatures on delivery notes Day-to-day liaison with customers and the office Regular communication with the Transport Manager Uniform and PPE provided. The position covers a variety of shift patterns and the successful candidate will require a digital tacho card and a class C driving license and be fully CPC qualified. Ideally we are looking for drivers with experience of working in a customer facing, multi-drop role. You must be prepared to be flexible in your approach to working hours including weekends. Start times will vary between 3am and 12pm depending on business needs. Johnsons Hotel Linen offers a competitive salary and long term career prospects with scope for further career development in a successful, fast growing business. TPBN1_UKTJ

Wedding Events manager - Lead standout weddings in North Hertfordshire with a people-first team. We're recruiting a C&B Operations Manager to own Front of House delivery at a premium countryside weddings and events venue in North Hertfordshire. As C&B Operations Manager, you'll lead the FOH

Wedding Events manager - Lead standout weddings in North Hertfordshire with a people-first team. We're recruiting a C&B Operations Manager to own Front of House delivery at a premium countryside weddings and events venue in North Hertfordshire.

A stunning five-star boutique hotel is looking for an enthusiastic Wedding Coordinator to join its team. The role involves guiding couples through their wedding journey, planning every detail, and maintaining strong relationships with clients.

A premier photography studio in Greater London is seeking a motivated Sales Consultant to guide clients through their pre-wedding photography journey. The ideal candidate is sales-driven, well-organized, and passionate about photography and weddings.

A leading wedding planning platform in the UK seeks a Senior Product Manager to redefine the wedding planning experience. Join us in innovating the wedding planning journey! #J-18808-Ljbffr.

A high-end wedding venue in Whitchurch is looking for a Chef de Partie to join their team.

Executive Search Consultant - High Impact Career.Be among the first 25 applicants.European and US clients, and build a.If you're motivated, hardworking, and ready to push for more, this is your opportunity.The Company - Executive Search Consultant.This is your entry point into the world of.Hedge Fun

My client is a leading caterer and I am currently recruiting for a Marketing Executive for one of their wedding venues in Oxfordshire.

Graduate Recruitment Consultant.Be among the first 25 applicants.Graduate Recruitment Consultant: No Experience Required.I am partnering exclusively with one of the fastest-growing recruitment firms in the tech space; an agency trusted to build high-performing teams for global innovators such as App

A leading recruitment agency is seeking a Wedding & Events Coordination Manager for a stunning venue just outside Norwich. This daytime role involves managing all aspects of wedding planning, from initial enquiries to the big day.

A recruitment firm in London is looking for an Executive Search Consultant to grow within the financial services sector.This entry-level role involves researching global markets, building executive search lists, and offers a comprehensive training program.Candidates should have a 2:1 degree or highe

A creative recruitment agency in South London seeks a Weddings Planner for a one-year maternity cover contract. This role involves overseeing all wedding bookings from planning to execution, ensuring top-notch customer service and coordination with resort teams.

The Painted Hall can host a grand banquet, whilst the Admiral’s House is a grand venue for an intimate wedding or celebration. Previous experience of wedding, corporate and private events market. The venue is made up of a number of buildings, several of which can be hired for events including wedd

A strong background in weddings and events. An excellent understanding of the life cycle of a wedding from start to finish. Applicants must have recently been in a weddings-focused position within the last year.

In this role, you will guide clients through selecting their favorite wedding photos and recommend album designs, ensuring an exceptional customer experience. The ideal candidate is sales-driven, organized, and passionate about weddings and photography, with strong communication skills and the abili

Content Marketing for Wedding Inspiration, Online.

If you're passionate about weddings and photography, you'll help create unforgettable experiences for clients. A premier wedding photography studio in Greater London is looking for a Telemarketer to generate leads and schedule consultations.

A premier hospitality company in the United Kingdom seeks an experienced Event Manager to lead the delivery of weddings. In this dynamic role, you will handle 2–3 weddings per week, overseeing everything from planning to execution.

A leading wedding photography studio is seeking an assistant store manager to support daily operations and deliver exceptional customer experiences. The ideal candidate will have strong communication skills, a sales-driven mindset, and be passionate about weddings and photography.

The ideal candidate will have a strong background in events, a comprehensive understanding of the wedding life cycle, and experience managing financial aspects and a team. This role offers a salary of 35k and the chance to grow within a forward-thinking environment focused on wedding events. A leadi

Ownership for the management and conversion of assigned enquiries.Coordination of all customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of event execution.Expertise in menu planning,

Are you a naturally warm, highly organised, and impeccably presented events professional with a passion for creating unforgettable experiences? Select Recruitment is delighted to offer this exceptional opportunity for a Wedding & Events Coordination Manager to join one of the most picturesque weddin

A prestigious hotel group in Morleymoor, England, seeks an experienced professional to manage event requests and enhance guest satisfaction.This role involves coordinating customer needs, ensuring effective communication, and driving sales conversion.Candidates should possess exceptional organizatio

A leading wedding planning company is seeking a Lead Wedding Coordinator in the UK for the 2026 season. A passion for the wedding industry is essential to thrive in this dynamic position.

Content Marketing for Wedding Inspiration, Online.

We provide wedding design, wedding coordination and planning services for engaged couples. The Lead Wedding Coordinator position is an exciting opportunity for those looking to be a wedding planner. Assist the wedding party and family with any needs, questions or concerns.

A catering company in Greater London is seeking a passionate Sales & Events Coordinator to manage weddings and corporate events at a stunning venue in Chiswick.

A recruitment agency is seeking a Graduate Recruitment Consultant in London.This entry-level position offers a base salary of £27.Ideal candidates are graduates from top universities with a competitive mindset and strong drive for success.Direct mentorship from experienced founders and opportunitie

Conduct engaging and personalised wedding showrounds. Natural sales ability with a passion for weddings. This is an excellent opportunity for someone looking for flexible work within a vibrant and growing wedding and events business.

The venue is made up of a number of buildings, several of which can be hired for events including weddings and gala dinners. The Painted Hall can host a grand banquet, whilst the Admiral’s House is a grand venue for an intimate wedding or celebration. Previous experience of wedding, corporate and

A recruitment agency is seeking a Wedding Events Manager in North Hertfordshire to lead a premium Front of House team. This role involves delivering exceptional weddings through strong leadership, coaching staff, and ensuring high service standards.

We are proud to be the UK’s number one wedding planning app and the ONLY global provider! Our mission is to make the wedding planning journey as happy as possible for engaged couples everywhere!. From personalised wedding checklists, budget management tools, a vast selection of venues and supplier

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Would you like to join Europe's leading premium health and wellness group?.Our team members are the ambassadors of our business and the heart of what we do.W e are on the look out for a passionate Receptionist to join our team!.As a Receptionist , you will welcome our members and provid e a premium

We have a superb opportunity for a Hotel Receptionist to join the team.You will need a minimum of one year's Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence.Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct

Cleaner - Temple Herdewyke.We're currently recruiting a part time Cleaner to join our cleaning and facilities teams for Defence, contracted to 30 hours per week.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest expe

Cleaner - Bovington.We're currently recruiting a part time Cleaner to join our cleaning and facilities teams for Defence, contracted to 15 hours per week.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences

Position: Accommodation Cleaner.Type: Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused tea

Type: Full-time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're seeking reliable, detail-oriented team members to keep our holiday park facilities shining.If you t

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem