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hackajob is collaborating with British Airways to connect them with exceptional professionals for this role. \n A career without limits \n As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. \n It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. \n This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. \n So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. \n We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. \n The role: Consent Management Executive \n Every customer interaction matters. As a Consent Management Executive, you'll help make sure our customers' choices and preferences are accurately managed across British Airways' digital channels, marketing platforms and customer journeys. \n Working within our Commercial team, you'll play a key role in helping us deliver trusted, relevant customer experiences while supporting compliance with privacy and data requirements. You'll collaborate with teams across Marketing, CRM, Digital, Legal and Data Governance, helping ensure customer consent is respected every step of the journey. Sound like something you'd enjoy? We'd love to hear from you! \n What you'll do: \n\n • Support the management of customer consent and preference records across multiple channels.\n, • Maintain consent configurations, preference centre content and customer-facing forms.\n, • Partner with CRM, Marketing and Digital teams to ensure customer journeys use the correct consent settings.\n, • Perform data quality checks and help identify and resolve issues.\n, • Reconcile consent data across CRM, loyalty, marketing and customer data platforms.\n, • Support the administration of cookie consent and tracking preference tools across web and mobile channels.\n, • Carry out checks to ensure customer communications align with recorded preferences.\n, • Produce reporting and insights for stakeholders.\n, • Maintain operational documentation, process guides and consent workflows.\n, • Provide support and guidance on consent-related queries and privacy requirements.\n, • Assist with audit activity, regulatory reporting and privacy assessments.\n, • Contribute to continuous improvement initiatives that enhance customer trust and data quality.\n\n What you'll bring to British Airways: \n You're naturally curious, detail-focused and always looking for ways to improve how things work. You enjoy working with different teams, communicating clearly and turning complex information into something simple and actionable. You'll bring a proactive approach, strong organisational skills and a genuine passion for delivering the right outcomes for our customers. Most importantly, you'll understand that trust matters and you'll help us protect it every day. \n Your experience: \n\n • Experience working with business and technology teams in a complex environment.\n, • Strong attention to detail with the ability to identify risks, gaps and process improvements.\n, • Experience supporting compliance activities, evidence collection or audit preparation is desirable.\n, • Experience managing multiple priorities and engaging with a variety of stakeholders.\n, • Ability to work in a structured way while delivering high-quality outcomes to deadlines.\n\n What we offer: \n We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. \n From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. \n At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. \n We never stand still, and we don’t expect our people to either. \n Inclusion & Diversity \n At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. \n Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

hackajob is collaborating with British Airways to connect them with exceptional professionals for this role. \n A career without limits \n As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. \n It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. \n This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. \n So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. \n We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. \n The role: Data Governance Lead \n Data has the power to transform every customer journey and this role is at the heart of making that happen. As our Data Governance Lead, you'll help shape how customer data is managed, protected and used across British Airways. \n Working within our Commercial team, you'll lead the governance of customer data, ensuring it remains accurate, trusted and compliant while supporting better decision-making across the business. You'll collaborate with teams spanning CRM, Technology, Cyber Security, Legal and Privacy, helping us unlock the value of data while keeping our customers' trust at the centre of everything we do. Ready to influence how one of the world's most recognised airlines manages its customer data? This could be the opportunity for you! \n What you'll do: \n\n • Lead Data Governance activities across customer data domains.\n, • Define, implement and continuously improve data governance policies, standards and processes.\n, • Partner with Data Governance leads across British Airways to drive a consistent enterprise-wide approach.\n, • Champion data quality, compliance, security and ethical use of customer information.\n, • Support key governance initiatives across areas such as AI, GenAI and data sharing.\n, • Define customer data policies and help ensure alignment with privacy regulations and business objectives.\n, • Establish and maintain data classification, security and compliance standards.\n, • Drive improvements in customer data quality, accuracy and consistency.\n, • Ensure customer data definitions and standards are applied consistently across business processes.\n, • Protect CRM data quality and consent accuracy.\n, • Support data subject rights requests and customer privacy activities in partnership with the Data Protection team.\n, • Provide strategic oversight of customer data, helping teams better understand, manage and govern it.\n\n What you'll bring to British Airways: \n You're someone who sees the bigger picture but never loses sight of the detail. You enjoy bringing people together, influencing decisions and helping teams navigate complex challenges. You'll be comfortable translating technical concepts into language everyone can understand and confident building strong relationships across a wide range of stakeholders. Curious about the future of data, technology and AI? So are we! We're looking for someone who can combine strategic thinking with a practical, customer-focused approach and a passion for doing what's right. \n Your experience: \n\n • Strong experience working with GDPR and broader privacy frameworks.\n, • Ability to explain technical controls and data concepts to non-technical audiences.\n, • Experience leading or supporting Data Governance activities within a large organisation is desirable.\n, • Experience with Master Data Management (MDM) and/or Customer Data Platforms (CDP) is advantageous.\n, • Proven ability to work across multiple teams and influence a broad stakeholder network.\n, • Experience developing or embedding governance, quality or compliance frameworks for data.\n\n What we offer: \n We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. \n From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. \n At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. \n We never stand still, and we don’t expect our people to either. \n Inclusion & Diversity \n At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. \n Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Operations Manager – Above Wing \n \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines across matters affecting passenger operations, service performance, resilience, customer experience and operational change. \n The successful candidate will work closely with AOC member airlines, Heathrow Airport Limited, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline voice, ensuring that decisions affecting above-wing operations properly consider airline and passenger impacts. \n You will be expected to build strong relationships, influence without direct authority and constructively challenge proposals or performance where necessary. The role is focused on achieving practical solutions through collaboration, while escalating material concerns where appropriate. \n \n Key responsibilities \n \n Above-wing operational leadership \n \n\n • Act as the principal AOC point of contact for member airlines on above-wing operational matters.\n, • Lead AOC engagement across passenger-facing and terminal activities, including check-in, departures, security, immigration, connections, passenger flow, PRM/passenger assistance, disruption handling, automation/IT and common-use systems.\n, • Maintain a strong understanding of operational performance, risks and airline concerns across Heathrow terminals.\n, • Represent airline interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and work with stakeholders to develop practical mitigations.\n\n \n Airline community representation and stakeholder management \n \n\n • Build trusted relationships with airlines, station managers, Heathrow operational teams, ground handlers, UK Border Force, security teams, PRM providers and other key stakeholders.\n, • Represent the AOC at relevant terminal, passenger operations, security, immigration, PRM, resilience, disruption and seasonal readiness forums.\n, • Gather and represent airline views effectively, recognising differences between individual airlines while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Support airlines and ground handlers during incidents and disruption, helping ensure effective communication and a swift return to normal operations.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor above-wing performance using KPIs, SLAs, MTIs, ECAC measures, QSM results and other operational indicators.\n, • Use data, operational observation and airline feedback to identify performance gaps, risks and improvement opportunities.\n, • Challenge performance where reporting does not reflect the operational reality experienced by airlines and passengers.\n, • Work with Heathrow and service providers to develop measurable and deliverable improvement plans.\n, • Hold stakeholders and service providers to account against agreed standards and service obligations.\n, • Ensure lessons from incidents, trials and major operational events are captured and translated into practical improvements.\n\n \n PRM and passenger assistance \n \n\n • Act as the AOC operational lead on PRM and passenger assistance matters.\n, • Represent airline interests with Heathrow, PRM providers, the CAA and other stakeholders.\n, • Monitor service delivery against relevant ECAC, CAA and contractual expectations.\n, • Challenge poor performance, weak root-cause analysis or inadequate improvement plans.\n, • Improve visibility of PRM performance, operational readiness, data and passenger impacts.\n, • Support improvements to the end-to-end passenger assistance journey across arrivals, departures and connections.\n\n \n Security, immigration and passenger flow \n \n\n • Lead AOC engagement on above-wing security and border matters.\n, • Work with Heathrow Security, UK Border Force and airlines to understand and address operational impacts.\n, • Monitor passenger processing performance across security, transfer security, immigration and border control.\n, • Ensure proposed changes properly consider airline impacts, passenger experience, capacity and operational risk.\n, • Support the airline community in responding to changes in government, security and border requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure above-wing impacts are properly considered in weather disruption, IT failures, security incidents, evacuations, Border Force disruption, industrial action, terminal congestion and infrastructure works.\n, • Challenge Heathrow and other stakeholders to provide clear, actionable risk information and contingency arrangements.\n, • Support incident reviews, lessons learned and improvement activity.\n, • Ensure airlines receive timely and practical communications during operational disruption.\n\n \n Operational change and projects \n \n\n • Provide operational input into projects and change programmes affecting above-wing operations.\n, • Assess passenger and airline impacts of proposed capital and transformation programmes.\n, • Ensure airline views are considered in project design, trials, implementation and post-implementation review.\n, • Support operational readiness for security transformation, passenger automation, common-use systems, digital passenger journeys, PRM systems, terminal redevelopment and immigration infrastructure.\n, • Challenge proposals where operational impacts are unclear, benefits are not demonstrated or value for money is questionable.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Ensure communications focus on what airlines need to know, the required action and the expected operational impact.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of passenger-facing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of passenger-facing airport and terminal processes.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in performance management, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience.\n, • Experience representing airline community interests or working across multiple airlines.\n, • Experience in above-wing operations, terminal operations, PRM/passenger assistance, security, immigration or airport IT/automation.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Understanding of CAA expectations, airport regulatory frameworks and passenger service measures.\n, • Experience of operational readiness, system implementation, automation or passenger process transformation.\n, • Familiarity with common-use systems, PRM systems or airport community communication platforms.\n\n \n What success looks like \n \n You will strengthen the airline community’s voice on above-wing matters and improve the quality of engagement between airlines, Heathrow and service providers. \n \n Success will include: \n \n\n • Earlier identification and resolution of operational risks.\n, • Improved above-wing performance, resilience and passenger experience.\n, • Stronger PRM and passenger assistance oversight.\n, • More effective airline representation in operational forums and change programmes.\n, • Better quality performance reporting, escalation and improvement plans.\n, • Stronger communication with airlines during disruption and operational change.\n, • Practical, collaborative solutions to operational challenges.\n, • Trusted relationships across airlines, Heathrow and the wider airport community.\n\n \n Benefits: \n \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n\n Further benefit details to be confirmed. \n \n Application details: \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Operations Manager – Below Wing \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Below Wing to act as the airline community’s lead operational representative for airfield, ramp, baggage and related below-wing operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines and associate members, including ground handlers, across airfield operations, ramp services, baggage, cargo, ground handling, punctuality, operational performance, resilience and operational change. \n The successful candidate will work closely with AOC member airlines, ground handlers, Heathrow Airport Limited, NATS, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline and handler voice, ensuring decisions affecting below-wing operations consider operational, financial and passenger impacts. \n You will build strong relationships, influence without direct authority and constructively challenge proposals, performance and expenditure where necessary, ensuring investment and operational activity deliver tangible benefits and value for money for AOC members. \n \n Key responsibilities \n \n Below-wing operational leadership \n\n • Act as the principal AOC point of contact for member airlines and associate members on below-wing matters.\n, • Lead AOC engagement across airfield, ramp, baggage, cargo and ground handling activities.\n, • Maintain a strong understanding of operational performance, risks and airline and handler concerns across Heathrow.\n, • Work with Heathrow and the airline community to improve punctuality performance through below-wing improvements.\n, • Establish and support forums engaging airlines and ground handlers on below-wing issues, providing coordinated feedback to Heathrow.\n, • Represent airline and handler interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and develop practical mitigations.\n\n \n Airline, handler and stakeholder representation \n \n\n • Build trusted relationships with airlines, ground handlers, Heathrow, NATS, Cargo, Stand Planning, Security, UK Border Force and other key stakeholders.\n, • Represent the AOC at relevant airfield, ramp, baggage, cargo, security, resilience, punctuality and operational performance forums.\n, • Gather and represent airline and handler views, recognising individual priorities while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n, • Maintain effective two-way communication with AOC members to ensure the AOC represents the wider community.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor below-wing performance using KPIs, SLAs, punctuality measures and other agreed success metrics.\n, • Use data, operational observation and airline/handler feedback to identify performance gaps, risks and improvement opportunities.\n, • Work with Heathrow, NATS, ground handlers and service providers to develop measurable improvement plans.\n, • Hold service providers to account against agreed standards, SLAs and service obligations.\n, • Challenge performance where reporting does not reflect operational reality.\n, • Develop short, medium and long-term improvement plans with Heathrow and stakeholders.\n, • Propose practical solutions to operational problems and use stakeholder relationships to expedite delivery.\n, • Report progress on below-wing and airfield initiatives to the AOC Executive, supporting the Head of Operations.\n\n \n Airfield, ramp, baggage and cargo \n \n\n • Act as the AOC operational lead on airfield, ramp, baggage and cargo matters.\n, • Maintain engagement with Heathrow airfield management, baggage system providers, ground handlers and other service providers.\n, • Monitor and challenge baggage and airfield performance where required.\n, • Work with airlines, handlers and Heathrow to improve baggage performance, airfield efficiency and operational resilience.\n, • Engage with key suppliers whose services materially affect Heathrow operations.\n, • Communicate changes affecting airfield, ramp, baggage and cargo operations and explain their operational impact.\n, • Provide operational context and support to AOC members during new systems, processes and regulatory requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines and handlers in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure below-wing impacts are considered in weather disruption, IT failures, airfield incidents, baggage system failures, infrastructure works, industrial action and other disruption.\n, • Work with Heathrow, NATS, ground handlers and stakeholders to develop practical contingency arrangements.\n, • Support airlines and handlers during incidents and disruption, ensuring effective communication and a swift return to normal operations.\n, • Support incident reviews, lessons learned and improvement activity.\n\n \n Operational change, projects and investment \n \n\n • Provide operational input into projects and change programmes affecting below-wing operations.\n, • Work with the AOC Airport Development Manager to assess the operational impact of capital projects and infrastructure changes.\n, • Ensure operational impact is properly considered in capital investment decisions.\n, • Maintain visibility of Heathrow expenditure and investment in below-wing, airfield, ramp, cargo and baggage facilities and services.\n\n \n Regulatory framework \n \n\n • Maintain awareness of regulatory and operational changes affecting below-wing activities.\n, • Support AOC members during implementation of relevant regulatory frameworks and industry standards, including IATA Ground Operations Manual (IGOM) requirements.\n, • Work with Heathrow on communication and engagement regarding Airfield Operational Safety Instructions and other operational requirements.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members, the AOC Executive and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Support AOC communications with relevant operational content and information.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of below-wing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of airfield, ramp, baggage, cargo and ground handling operations.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in operational performance, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n, • Ability to work with varying and conflicting stakeholder views to achieve understanding and consensus.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience, particularly in airfield, baggage, cargo or ramp operations.\n, • Experience representing airline or handler community interests.\n, • Experience working with ground handlers, baggage system providers, airfield management or ATC/NATS.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Experience working with an airport authority or management company to improve processes, deliver projects and review performance.\n, • Understanding of CAA expectations, airport regulatory frameworks and operational performance measures.\n, • Experience of operational readiness, project implementation or infrastructure transformation.\n, • Experience assessing capital expenditure, operational investment or value-for-money decisions.\n\n \n What success looks like \n \n You will strengthen the airline and handler community’s voice on below-wing matters and improve engagement between airlines, handlers, Heathrow and other operational stakeholders. \n \n Success will include: \n\n • Earlier identification and resolution of below-wing operational risks.\n, • Improved airfield, ramp, baggage and cargo performance.\n, • Improved punctuality performance through effective below-wing interventions.\n, • Stronger engagement between airlines, handlers and Heathrow.\n, • More effective representation in operational forums and change programmes.\n, • Better performance reporting, escalation and improvement plans.\n, • Improved operational resilience and disruption preparedness.\n, • Greater visibility and appropriate challenge of Heathrow expenditure and investment.\n, • Stronger focus on tangible operational benefits and value for money.\n, • Practical, collaborative solutions to long-standing operational challenges.\n, • Trusted relationships across airlines, handlers, Heathrow, NATS and the wider airport community.\n\n \n Benefits \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n, • Further benefit details to be confirmed.\n\n \n Application details \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

A career without limitsAs the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The role:Senior Digital Product ResearcherYou'll be part of the Product Design & Research team within the Commercial directorate, acting as a strategic research partner across the product lifecycle. This team plays a vital role in ensuring customer insight is embedded into product decision-making, helping shape digital experiences that improve customer outcomes and drive commercial performance.What you'll do:Serve as the primary research contact for senior product, design and business stakeholdersAdvise teams on when and how to use research, helping scope and shape product strategy based on insightConfidently present research findings and recommendations to senior leadershipAdvocate for user-centred thinking across the organisationLead mixed-method research projects that span discovery to evaluationEnsure research outputs drive decisions by translating findings into actionable insights aligned with business goalsDevelop and maintain standards for research deliverables, including insight reports, journey maps and frameworksCollaborate with Product, Analytics, Experimentation, Personalisation and Design teams to integrate insight into iterative product design and developmentEstablish and manage research operations processes, including participant recruitment, tool management, templates and documentation repositoriesDefine and implement scalable research governance and ethical standardsMentor and upskill team members in research best practices, methods and toolsLead retrospectives and drive continuous improvement of research maturity within the organisationUphold and embed a high bar for research quality, rigour and impactPromote inclusive, accessible and ethical research practicesDesign and deliver workshops, sprints and training that build shared understanding and cross-functional collaborationWhat you'll bring to British Airways:Good time management skills with a track record of delivering on timeExceptional facilitation and workshop skillsExpertise in moderated and unmoderated usability researchExpertise in qualitative and quantitative research methodsStrong research storytelling skillsStrong knowledge of design principles, product development processes and the Double DiamondAbility to build trusted relationships across disciplines and influence at senior levelsSystems-thinking approach with experience shaping ResearchOpsStrong stakeholder and relationship management capabilityCommitment to excellenceResilient, flexible and proactive approachOrganised and collaborative working styleClear and persuasive communication skillsUser-focused and insight-driven mindsetContinuous improvement approach to methods and practicesAgile and forward-thinking mindsetStrategic thinkerProactive and self-directed approachPositive and calm when working through ambiguityOpen-minded, curious and receptive to new perspectivesChampion for inclusion, accessibility and ethics in design and researchYour experience:Bachelor's Degree (or higher) in Psychology, Human-Computer Interaction, Anthropology, Product Design or a related field, or relevant professional experience6+ years conducting UX or product research in digital environmentsPortfolio of UX research case studiesProven experience leading strategic and evaluative research within agile product teamsTrack record of influencing roadmap decisions and senior stakeholders through research insightExperience working in fast-paced, consumer-facing environments with a commercial focusStrong experience working with Product teams in an Agile frameworkExperience establishing ResearchOps infrastructure and mentoring othersStrong experience conducting accessibility-focused researchWhat we offer:We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don't expect our people to either.Inclusion & DiversityAt British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.TPBN1_UKTJ

A career without limitsAs the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The role:Senior Product DesignerYou'll be part of the BA.com & App team within the Commercial directorate, creating innovative, effective and customer-focused digital experiences across British Airways' core digital channels. This team plays a vital role in shaping how millions of customers research, book and manage their journeys, ensuring experiences are intuitive, accessible and commercially effective.What you'll do:Drive adherence to design processes and quality standards across multiple product teamsMentor more junior design colleaguesEnsure consistency across the wider customer experienceSupport delivery partners in adhering to processes, timelines and quality standardsDesign intuitive and effective product experiences informed by customer insight, data and business objectivesLeverage customer research and testing methodologies to refine and optimise experiences throughout the design processLead or participate in workshops to drive alignment, clarity and shared understanding amongst teams and stakeholdersMap customer journeys and flows, developing experiences from early concepts through to market-ready solutionsCommunicate design rationale and justify design decisions to teams and stakeholdersUse prototypes, journeys, flows and other artefacts to explore ideas, validate assumptions and communicate design intentCollaborate with Product Owners, developers and scrum team members throughout the product development lifecycleEnsure design solutions align with British Airways standards, accessibility requirements and platform design patternsSocialise work early and often to gather feedback and build alignmentDesign and maintain components, interactions, transitions and design patterns within the Design SystemWhat you'll bring to British Airways:Advanced skills in modern design and prototyping tools, including FigmaDeep understanding of customer needs, behaviours and motivationsExpertise in human-centred design and Design Thinking methodologiesStrong understanding of how research, testing and analytics support the design processAbility to communicate design concepts through sketches, storyboards and interactive prototypesExperience working with and evolving Design SystemsStrong interpersonal skills and ability to collaborate across multiple disciplinesCustomer-centred and evidence-driven mindsetStrong product thinking and commercial awarenessCollaborative and influential approachCurious, analytical and comfortable working in ambiguityStrategic thinker with strong attention to detailConfident communicator able to engage stakeholders at all levelsOutcome-focused approach balancing long-term vision with delivery needsCommitment to accessibility, inclusivity and design qualityProactive approach to identifying opportunities, risks and improvementsPassion for supporting the growth and development of othersYour experience:5+ years' experience in UX or Product Design delivering digital product experiencesPortfolio demonstrating elegant and intuitive digital product design solutionsExperience building multi-channel, device-agnostic digital productsExperience working in multidisciplinary teams alongside developers, product managers and stakeholdersFluent in Figma, Zeplin, Miro and other modern design toolsExperience working on consumer-facing, revenue-generating productsExperience mentoring colleagues or leading design activityExperience delivering mobile application features and product enhancementsWhat we offer:We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don't expect our people to either.Inclusion & DiversityAt British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.TPBN1_UKTJ

A career without limitsAs the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The role: Cyber Threat LeadThis role reports to the Cyber Threat Intelligence Manager, working with IAG and BA business to ensure BA is identifying, understanding and responding to cyber threats and emerging vulnerabilities.What you'll do:Leading the effort to identify and report cyber threats relevant to British Airways, covering both tactical and strategic requirementsTechnical leader for cyber threat identification across BASupport the Cyber Threat Intelligence Manager in active threat management for BA, ensuring timely, specific, and relevant cyber threat information is available to enable decision makingEngage with IAG group peers, the wider aviation industry and UK critical infrastructure and government bodies such as NCSCManage and deliver on threat intelligence requirements and end to end intelligence lifecycleEngage collaboratively and pragmatically with BA/IAG stakeholders to undertake cyber threat assessments, supporting cyber control decision makingLeverage available and opensource feeds and tools, to track the cyber threats that BA faces and produce finished intelligence products for stakeholders across the organisationSupport the Cyber Threat Intelligence and Cyber Incident Managers during cyber incident response activitiesSupport the implementation of the broader BA/IAG Cyber StrategyWhat you'll bring to British Airways:Highly analytical, demonstrating a methodical and structured approach with high attention to detailGood communicator, taking complex technical issues and making them approachable to all stakeholdersExperience in threat modelling using frameworks such as STRIDE, PASTA, attack trees (Desirable)Ability to remain calm and prioritise under pressureUnderstanding of incident response methodologyStrong understanding of actor methodology including their tactics, techniques and proceduresYour experience:Holding or working towards relevant cyber intelligence certifications e.g., SANS/GIAC (FOR578, FOR589), CREST CPTIA/CRTIADemonstrable experience in threat intelligence gathering, analysis and reportingExperienced in the use of MITRE ATT&CK, Lockheed Martin Killchain, Diamond model etcUnderstanding of aviation, transport, or critical infrastructure threat landscape (Desirable)Experience in tracking adversary infrastructure through open source or Netflow data (Desirable)What we offer:We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don't expect our people to either.Inclusion & DiversityAt British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.TPBN1_UKTJ

A career without limitsAs the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The role:Join us as we build Strategic Workforce Planning at British Airways.As one of the first dedicated Strategic Workforce Planning Managers at British Airways, reporting to the Head of People Effectiveness, you'll help build a critical organisational capability that will shape how we deliver our future business strategy.Rather than focusing on operational resource planning or short-term workforce forecasting, you'll work with senior leaders to understand what our future workforce needs to look like, identifying the capabilities, skills and workforce interventions required to deliver our ambitions over the next 3-5 years and beyond - identifying opportunities for optimisation and effectiveness.Working at the intersection of business strategy, people strategy, data and organisational effectiveness, you'll help answer some of the most important questions facing our business: what workforce will we need in the future, where are our biggest risks and opportunities, and how do we ensure we're building an organisation that's ready for what's next?Strategic Workforce Planning Manager - Permanent / Fixed Term OpportunitiesAbout youYou're a strategic thinker who enjoys solving complex organisational challenges and turning ambiguity into clear, actionable plans.You understand that workforce planning isn't simply about predicting headcount-it's about helping businesses make informed decisions about the workforce they'll need to deliver their objectives. You're naturally curious, commercially minded and able to balance long-term thinking with practical delivery.You thrive when working across diverse stakeholder groups, bringing together different perspectives, data sources and expertise to develop solutions that create meaningful business value. You're confident influencing at senior levels, constructively challenging assumptions and helping leaders navigate difficult workforce decisions.You combine strong analytical capability with excellent communication skills, translating complex data and workforce insights into compelling narratives, clear recommendations and practical action.Most importantly, you're motivated by making a genuine difference-helping shape a workforce that is capable, resilient and ready for the future.What you'll doLead Strategic Workforce Planning activity across assigned business areas, translating business strategy into practical workforce plans over a 3-5 year horizon.Work closely with Strategic HR Business Partners and business leaders to identify future workforce, capability and critical role requirements.Deliver workforce demand, supply and capability analysis, identifying risks, gaps and opportunities.Lead workforce scenario planning and modelling, helping leaders understand the implications of strategic, operational, demographic and technological change.Challenge workforce assumptions and identify opportunities to improve workforce efficiency, productivity and deployment.Leverage workforce data, external market intelligence and emerging trends to provide meaningful insight and recommendations.Act as a trusted advisor on workforce and organisational implications of business strategy and transformation activity.Build workforce plans, with the right business ownership across reskilling, redeployment, automation, strategic hiring, talent development and organisational change interventions.Ensure workforce plans are embedded within business planning processes, with clear ownership, governance and measurable outcomes.Collaborate across People, Finance, Data & AI and Transformation teams to drive joined-up decision making and sustainable business impact.Continuously improve Strategic Workforce Planning methodologies, tools and approaches, helping establish best practice across British Airways.What you'll bringSignificant experience in Strategic Workforce Planning within a large, complex organisation.Experience translating business strategy into workforce plans, recommendations and tangible business outcomes.Strong analytical capability, with confidence interpreting workforce data and using insight to influence decision-making.Experience of workforce modelling, scenario planning and organisational analysis.Excellent stakeholder management and influencing skills, with credibility at senior levels.The ability to simplify complex information and communicate compelling workforce stories that drive action.A commercial mindset, focused on delivering practical solutions that create business value.Experience working across multiple functions and disciplines to solve organisational challenges.Professional Strategic Workforce Planning training, accreditation or equivalent practical experience.Experience of Oracle Fusion and workforce planning technology would be advantageous.What we offer:We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don't expect our people to either.Inclusion & DiversityAt British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.TPBN1_UKTJ

A career without limitsAs the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make.We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The role:Principal Data EngineerYou'll be part of either our Data & AI Delivery team or the Commercial data team, acting as a technical leader for data engineering across the organisation. These teams play a critical role in enabling secure, scalable and high performing data products that underpin data driven decision making across British Airways.What you'll do:Act as a technical leader for data engineering best practice across delivery teamsLead the design, build, test and deployment of secure and scalable data pipelinesMaintain and operate data products, ensuring availability, performance and resilience through monitoring and incident managementProvide assurance on code quality and automation used to manage data flowsLead service reviews, health checks and root cause analysis to improve reliability and reduce operational overheadSet and embed standards for data processing documentation and version controlSupport and coach engineers on engineering patterns, coding standards and automated testingLead agile ceremonies, delivery planning and retrospectives to support continuous improvementDefine and improve developer experience by working with data product teams to resolve data processing issuesLine manage Senior Data Engineers and support their developmentParticipate in an on call rota to support live data productsWhat you'll bring to British Airways:Strong hands on technical leadership in data engineeringDeep understanding of cloud based data ingestion, processing and storage techniquesExpert knowledge of data processing, testing and monitoring practicesStrong understanding of enterprise data management, optimisation and security at scaleConfidence influencing technical direction and engineering standardsStrong stakeholder engagement skills across business and technical teamsAbility to break down complex problems and work effectively in ambiguous environmentsDelivery focused, accountable and pragmatic mindsetCollaborative approach with a focus on capability building and knowledge sharingYour experience:Excellent SQL development experience.Highly experienced in data ingestion, processing and storage techniques on cloud nativetooling.Experience cloud data management i.e. Snowflake, AWS, DBT, or similar Paas and SaaSofferings.Experience of enterprise data management and security at scale.Knowledge of data modelling and optimisation.Expert in data processing, testing, and monitoring practices and frameworks.Experience supporting production data systems and resolving operational issues in CI/CDprocesses and agile development workflows.Expert in information security principles and access control within data environments.Degree or equivalent training in Computer Science, Engineering, or a related discipline isdesirable.What we offer:We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don't expect our people to either.Inclusion & DiversityAt British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.TPBN1_UKTJ

A career without limitsAs the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make.We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The role:Principal Data Engineer (14 Month FTC)You'll be part of the Operations Delivery Intelligence (ODI) directorate, acting as a technical leader for data engineering across the organisation. This area plays a critical role in enabling secure, scalable and high performing data platforms that underpin data products and decision making across British Airways.What you'll do:Act as a technical leader for data engineering best practice across delivery teamsLead the design, build, test and deployment of secure and scalable data pipelinesMaintain and operate data products, ensuring availability, performance and resilience through monitoring and incident managementProvide assurance on code quality and automation used to manage data flowsLead service reviews, health checks and root cause analysis to improve reliability and reduce operational overheadSet and embed standards for data processing documentation and version controlSupport and coach engineers on engineering patterns, coding standards and automated testingLead agile ceremonies, delivery planning and retrospectives to support continuous improvementDefine and improve developer experience by working with data product teams to resolve data processing issuesLine manage Senior Data Engineers and support their developmentParticipate in an on call rota to support live data productsWhat you'll bring to British Airways:Strong hands on technical leadership in data engineeringDeep understanding of cloud based data ingestion, processing and storage techniquesExpert knowledge of data processing, testing and monitoring practicesStrong understanding of enterprise data management, optimisation and security at scaleConfidence influencing technical direction and engineering standardsStrong stakeholder engagement skills across business and technical teamsAbility to break down complex problems and work effectively in ambiguous environmentsDelivery focused, accountable and pragmatic mindsetCollaborative approach with a focus on capability building and knowledge sharingYour experience:Excellent SQL development experience.Highly experienced in data ingestion, processing and storage techniques on cloud nativetooling.Experience cloud data management i.e. Snowflake, AWS, DBT, or similar Paas and SaaSofferings.Experience of enterprise data management and security at scale.Knowledge of data modelling and optimisation.Expert in data processing, testing, and monitoring practices and frameworks.Experience supporting production data systems and resolving operational issues in CI/CDprocesses and agile development workflows.Expert in information security principles and access control within data environments.Degree or equivalent training in Computer Science, Engineering, or a related discipline isdesirable.What we offer:We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don't expect our people to either.Inclusion & DiversityAt British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.TPBN1_UKTJ

A career without limitsAs the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The role: Leadership & Talent Development Lead12-Month Fixed Term ContractAt British Airways, our people are at the heart of everything we do. As part of our People Directorate, you'll play a pivotal role in shaping the leadership capability that powers one of the world's most recognised airlines. This is an exciting opportunity to influence the development of leaders at every level of the organisation, helping to create a culture where colleagues can thrive, grow and deliver exceptional experiences for our customers. Working within our Global Learning Academy, you'll design and deliver impactful leadership and talent development initiatives that directly support our business strategy, values and future success.What you'll do:Partner with Learning Business Managers and the Talent Team to identify leadership and development needs using effective learning discovery techniques.Design and deliver innovative learning solutions aligned to business strategy, utilising a range of learning methods including face-to-face learning, digital content, webinars and podcasts.Project manage the end-to-end design, development and implementation of leadership and talent development programmes.Translate learning objectives and outcomes into engaging, impactful learning experiences.Coordinate and manage the contributions of subject matter experts and third-party suppliers to ensure high-quality content is delivered on time.Lead cross-functional project teams throughout the learning design and development lifecycle.Facilitate leadership and management development programmes, creating a safe, inclusive and engaging learning environment.Deliver "train the trainer" sessions when required.Drive continuous improvement by identifying and sharing learning best practice and emerging trends in leadership development.Contribute to the ongoing evolution of British Airways' learning culture and people strategy.What you'll bring to British Airways:You bring a passion for developing people and enabling leaders to perform at their best. Your experience will be evident through your ability to design and facilitate engaging learning experiences that deliver measurable outcomes and meaningful impact. You are a natural collaborator who builds strong relationships across a wide range of stakeholders, influencing with credibility and confidence. You thrive in a fast-paced environment, adapt quickly to change and remain focused when navigating ambiguity.Your communication skills allow you to engage audiences at all levels, challenging constructively when needed whilst creating positive and inclusive learning experiences. You are highly organised, customer-focused and comfortable balancing multiple priorities and projects simultaneously. Above all, you are passionate about creating development opportunities that help colleagues grow, succeed and contribute to the future success of British Airways.Your experience:Proven experience in blended learning design, development and innovation. (essential)Strong background in leadership, management and talent development. (essential)End-to-end Learning & Development experience across a variety of learning styles and delivery methods. (essential)Experience designing and delivering digital learning solutions, including eLearning, virtual classrooms and modern learning approaches. (essential)Strong stakeholder management, consultancy and business partnering skills.Excellent project management skills, including planning, execution and delivery against timelines and budgets.Experience using data and insights to inform decision-making and measure learning effectiveness.Exceptional written and verbal communication skills.Ability to influence stakeholders and provide professional challenge to support the development of high-quality learning solutions.Experience managing suppliers and external partners within learning and development projects is desirable.This is a fantastic opportunity to shape the future of leadership and talent development at British Airways, helping our people develop the skills, behaviours and capabilities needed to succeed today and in the future.What we offer:We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don't expect our people to either.Inclusion & DiversityAt British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.TPBN1_UKTJ

hackajob is partnering directly with British Airways to hire for this role. A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Regional Airports Manager, Eastern Europe This is a rare and exciting opportunity to join the Worldwide Airports Europe Leadership Team as we continue our journey toward building a Better BA. We are looking for a thoughtful, people focused operational and strategic leader to drive performance and innovation across our Eastern Europe airport operations. Based in the UK, this role will work very closely with the Regiona...

Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow.

At British Airways we all have a part to play in creating an inclusive place to work. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We

Staff Nurse (BAND 5) - West Wing Clinical Research | The Royal Marsden NHS Foundation Trust. An exciting opportunity has arisen for a motivated nurse to join the West Wing Clinical Research Centre (WWCRC), delivering innovative and early-phase oncology clinical trials at the forefront of cancer care

At British Airways we all have a part to play in creating an inclusive place to work. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambiti

The Royal Marsden NHS Foundation Trust in Sutton is seeking a Staff Nurse (Band 5) to join the West Wing Clinical Research Centre.

A career without limits As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Software Engineering Manager (Full Stack Focus) Join our innovative Software Engineering team at British Airways as a Software Engineering Manager, where you’ll play a key role in leading teams to deliver high-quality, scalable, and secure software solutions. With a focus on large scale full-stack development, this role is ideal for those who thrive in a dynamic and collaborative environment, bringing expertise in AWS, Microservices, API, and DevOps. What You’ll Do: • Lead internal and external teams of software engineers, fostering a culture of trust, collaboration and continuous improvement., • Develop and execute full-stack development strategies, ensuring scalable, high-performance software solutions., • Work closely with stakeholders to define technical requirements and translate them into actionable development plans., • Proactively evaluate the current state of the product development and work with CoEs to drive sustainable improvements in the team and across the organisation., • Drive the adoption of modern DevOps practices in the team to enhance software delivery and operational efficiency., • Champion best practices in software engineering, ensuring security, maintainability, and performance., • Present technical solutions and progress to stakeholders, translating complex concepts into clear business value., • Build strong relationships across teams, acting as a bridge between engineering and business functions. What You’ll Bring to British Airways: • Proven experience working on enterprise-level software engineering programmes., • A deep understanding of modern full-stack development, particularly Java, React, and AWS., • Strong stakeholder management and communication skills, with the ability to present technical concepts clearly., • Experience with DevOps tools and methodologies, enabling efficient and secure software delivery., • A growth-focused leadership style, with a passion for continuous improvement., • A proactive, problem-solving mindset, with the ability to drive innovation and change., • Ability to balance between applying the fundamentals and taking a pragmatic solution. Your Experience: • Proven experience in full-stack software engineering, with a strong technical foundation., • Expertise in Java, React, AWS, and modern cloud-native architectures., • Experience leading teams in an agile development environment., • Strong DevOps knowledge, with experience in CI/CD pipelines and automation. This is your chance to be part of a world-class engineering team, shaping the future of technology at British Airways. Apply now and take your career to new heights! What we offer: We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain. #J-18808-Ljbffr

At British Airways we all have a part to play in creating an inclusive place to work. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We

SW-007-Plumb-270 Plumber – Planned Maintenance (PPM) £220 - £230 per day Working for a Maintenance Contractor Based at one location in West London Short term temp role This role will be working in your own in closed wing of a Cat C Prison Position good to knows We are working in partnership with a national maintenance contractor to recruit a skilled Plumber to deliver Planned Preventive Maintenance (PPM) within a secure facility in West London This is a short term contract opportunity based at a single site within a Category C Prison, where you’ll carry out plumbing maintenance across accommodation and service areas. You will be responsible for replacing a straight line of radiators in a closed wing. Important good to knows The facility is a secure unit and therefore personal items (mobile phones) will not be allowed past security checks daily There will be a key holder in each team and as a team you will be responsible for the safe movement, use, storage and removal of a work tool chest and required materials to complete set works The facility could be challenging environment for some due to it’s secure nature and security checks, so you must be happy working in and around a secure facility which houses patients and inmates Key elements of the role and your responsibilities You will be responsible for replacing a straight line of radiators in a closed wing Additional works could consist of: Carry out planned plumbing maintenance and safety checks in accordance with PPM schedules Inspect, test, and maintain hot and cold water systems, including toilets, sinks, showers, and associated pipework Diagnose faults, replace components, and complete minor repairs to plumbing installations Support the maintenance of heating and domestic water services, including flushing systems and checking TMVs Ensure compliance with Legionella control measures and water hygiene standards Complete minor multi-trade tasks when necessary (e.g. sealing, making good) Work collaboratively with facilities management and on-site estates teams Accurately complete job sheets, time records, and compliance documentation What you need to bring to the role as the successful applicant to the Qualified Plumber or Plumbing & Heating Engineer with experience in PPM and facilities maintenance Recognised qualifications: City & Guilds/NVQ Level 2 or 3 in Plumbing or Heating Experience maintaining plumbing systems in commercial or public buildings Knowledge of water regulations, Legionella prevention, and building services Strong customer service and communication skills CSCS card or equivalent Health & Safety awareness Experience in secure, healthcare or educational settings is advantageous Willingness to comply with security and site-specific procedures Next step to apply for this Plumber role: As a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail ITS Property Maintenance are acting as an employment agency for this vacancy ITS Property Maintenance specialise in working within the social housing sector where we work with: ✅ Housing Association ✅ Local Authority ✅ Direct Labour Organisation ✅ Maintenance Contractors ✅ Estates Department ✅ FM Contractors. Providing ✅Maintenance Trades and Labourer Reference ID: SW-007-Plumb-270

Electrical Supervisor Required Rate: £320 per day CIS Duration: 2 Years Hours: 8am – 4pm Project: High Security Project ARC is currently recruiting for an Electrical Supervisor to oversee electrical works on a new wing of a high-security project. The Role Supervising electrical works and labour on site Overseeing containment, basket, conduit and associated installation works Ensuring works are completed safely and to programme Working closely with site management and the wider project team Maintaining high standards of quality and health & safety Requirements Gold Electrical Card SSSTS EL1 Security Clearance Previous electrical supervisory experience Strong commercial/industrial electrical background Experience with containment, basket and conduit The Package £320 per day CIS 8am – 4pm 2-year contract Long-term work on a high-security project If you are available and interested, please contact Laura Curtis on (phone number removed) or email your CV to

Electrical Improver Required Rate: £220 per day CIS Duration: 2 Years Hours: 8am – 4pm Project: High Security Project ARC is currently recruiting for an Electrical Improver to work on a new wing of a high-security project on a long-term basis. The Role Working alongside electricians on a large-scale project Installing containment, basket, conduit and associated electrical systems Supporting with general electrical installation works Working safely and efficiently as part of the site team Requirements ECS Card EL1 Security Clearance Previous experience working on commercial or industrial projects Experience with containment, basket and conduit The Package £220 per day CIS 8am – 4pm 2-year contract Long-term work on a high-security project If you are available and interested, please contact Laura Curtis on (phone number removed) or email your CV to

Band 5 Staff Nurse - East Wing 10 High Dependency Unit. East Wing 10 is a state-of-the-art, new and improved 15 bedded unit and we are looking for you!.

Guy's and St Thomas' NHS Foundation Trust is recruiting a Band 5 Staff Nurse for East Wing 10 High Dependency Unit (HDU).

The National Gallery is seeking a Technical Project Lead to oversee two significant projects: a new Research Centre and a major public wing.

Guy’s and St Thomas’ NHS Foundation Trust is seeking a Band 5 Staff Nurse for East Wing 10 HDU.

Airbus Operations Limited in Filton (Bristol) is seeking an experienced A300/A310 Wing Lead FDT and Static Stress Engineer to support the Chief Engineers' Office and in-service fleet.

Their Wing Plant Engineering Team plays a critical role in supporting production through proactive design solutions and process improvements.

National Museums Liverpool is seeking a Projects Coordinator to support the delivery of a major New Wing project at the Gallery (Project Domani).

Morson Human Resources Limited is seeking a Production Scheduler/Wing Coordinator based at the Broughton site.

Band 5 Staff Nurse - East Wing 10 HDU | Guy's and St Thomas' NHS Foundation Trust. Band 5 Staff Nurse – East Wing 10 High Dependency Unit. East Wing 10 is a state-of-the-art, new and improved 15 bedded unit and we are looking for you!.

Aviation JobSearch Europa seeks a B1.Licensed Engineer for our Staverton site in Gloucestershire, England.You will report to the Base Maintenance Manager and ensure serviceable aircraft and facilities meet customer requirements, with potential line maintenance away from Staverton.This full-time, ons

Fixed Wing Maintenance Manager.

Job Title: Fixed Wing Maintenance ForemanLocation: OxfordHours: Full-time, standard office hours with flexibility for shift/line workSalary: £65,000–£70,000 per annum, dependent on experienceRole Overview:The Fixed Wing Maintenance Foreman provides day-to-day supervision and coordination of all

Learning Support Assistant role assisting teaching staff to support student achievement and progress.Responsibilities include curriculum support, personal needs, and working with external agencies.

The Fixed Wing Maintenance Foreman provides day-to-day supervision and coordination of all fixed-wing aircraft maintenance activities within the hangar and line environment. Fixed Wing Maintenance Foreman. Supervise and coordinate fixed-wing engineering teams to ensure safe and effective delivery of

Early Learning Support Worker (Supply).Renfrewshire Council are looking to recruit enthusiastic and caring early learning support workers for our general supply pool.Appointable candidates will be required to work on a temporary basis covering short or long-term requirements within early learning an

Please note that if you apply via this website it is important that you regularly check your emails following your application submission.

Senior CSA Project Manager London £100,000 - £120,000 + Travel Allowance + Stay Away Expensed + Discretionary Bonus + Pension + Holidays + Private Medical Insurance + Package + Technical Progression + 'Immediate Start' Take on the role of a Senior CSA Project Manager with a

People In Power is a boutique engineering recruitment business that works exclusively on providing highly experienced people into the Power, Transmission & Distribution market across the UK, building on 10 years of industry knowledge.Offering a full recruitment solution to Asset Owners, Consultancie

To provide a comprehensive, proactive and effective assembly of Factory Automation assemblies by: Agreeing relevant individual/personal objectives, targets and success criteria for assigned activities and own area of work such as, but not limited to: Assembly / Build / Test Reading drawings and par