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Job Title: Repairs Customer Resolution Officer \n Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) \n Hourly rate: £18.92 PAYE / £25.03 Umbrella \n Contract Length: 3-month contract (possibility of extension) \n Working Pattern: Full Time, Monday - Friday, 36 hours \n ASAP Start \n \n We are seeking a proactive and customer-focused Repairs Customer Resolution Officer to join our Property Services team. In this key role, you will help ensure residents receive an excellent repairs and maintenance service by managing complex repairs cases, supporting complaint resolution, and acting as a vital link between customers, contractors, and internal teams. \n Working within a fast-paced housing environment, you will investigate and manage repairs and disrepair cases, coordinate stakeholders, monitor contractor performance, and ensure customer issues are resolved efficiently and professionally. \n \n Key Responsibilities \n\n • Manage complex repairs and disrepair case investigations from initial enquiry through to resolution.\n, • Provide high-quality customer service and case management support.\n, • Liaise with residents, contractors, surveyors, tenancy teams, and other stakeholders to ensure timely completion of repairs.\n, • Investigate, manage, and resolve customer complaints in line with policy and service standards.\n, • Monitor and track outstanding repairs and works orders to ensure service level agreements are met.\n, • Analyse trends and performance data to support continuous service improvement.\n, • Ensure compliance with health and safety legislation and organisational policies.\n, • Review contractor performance, invoices, and valuations to ensure quality and value for money.\n\n \n About You \n We are looking for a motivated individual with a strong background in repairs, housing, and customer resolution. \n Essential Experience \n\n • Experience working within responsive repairs, property maintenance, or social housing.\n, • Proven experience handling customer complaints and delivering successful complaint resolution.\n, • Experience working in a customer service-focused environment.\n, • Experience building effective relationships with contractors, customers, and internal stakeholders.\n, • Experience working within a fast-paced team environment.\n, • Experience using Microsoft Word and Excel.\n\n Essential Skills \n\n • Strong knowledge of responsive repairs and property maintenance processes.\n, • Excellent customer service and communication skills.\n, • Ability to manage competing priorities and work under pressure.\n, • Strong problem-solving and decision-making skills.\n, • Ability to influence outcomes and drive repairs through to resolution.\n, • Good analytical and reporting capabilities.\n, • Strong IT skills and attention to detail.\n\n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Annual salary: up to £37,044.55 \n Roofer \n Location: Croydon \n Contract: Full Time Permanent \n Salary up to £37,044.55 per annum, plus, company van & fuel card \n 42.5 hours per week (8-5 Monday- Friday) \n We are the largest provider of repairs, maintenance, and regeneration services across the UK. At Mears, we deliver tailored rapid-response and planned maintenance solutions through long-standing partnerships with over 70 local authorities, ALMOs, and Housing Associations. As part of our skilled workforce, our roofers play a vital role in maintaining the safety and integrity of homes - carrying out everything from tile replacements and felt repairs to chimney works and emergency callouts. Join a team that’s committed to quality, community impact, and putting customers first. \n Role Criteria: \n\n • General roofing repairs across occupied and void properties\n, • Replacement of roof tiles, felt roofing, and wooden battens\n, • Chimney repairs and replacements\n, • Installation and repair of flat roofs, including felt and asphalt systems\n, • Lead work including flashings, soakers, and valley gutters\n, • Repair and installation of ridge tiles, verge tiles, and hip tiles\n, • Guttering and downpipe repairs and replacements\n, • Fascia, soffit, and barge board installation and maintenance\n, • Roof insulation works to joists and rafters\n, • Installation and repair of roof vents, eaves ventilation, and ducting\n, • Repairs to rooflights and skylights\n, • Emergency callouts to make properties safe following storm damage or leaks\n, • Identification of defects and recommendation of remedial actions\n, • Working with reclaimed roofing materials where appropriate\n, • Ensuring all work is completed to a high standard and in line with health and safety regulations\n, • Accurate recording of materials used, and time spent on jobs\n, • Liaising with tenants and site supervisors to ensure clear communication and minimal disruption\n, • Supporting planned maintenance programmes and refurbishment projects\n, • Ensuring compliance with the Decent Homes Standard and other regulatory requirements\n, • UK full driving license\n\n Benefits we can offer you: \n\n • 25 days annual leave plus bank holidays\n, • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!\n, • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.\n, • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more\n, • Family friendly policies\n, • Company Van, Fuel Card and Uniform\n\n All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. \n To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. \n Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. \n Apply below or to discuss your application further; contact: Laura Bourne () \n If you need any help with your application process, we are here to support you. We will be accessible every step of the way. \n At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. \n We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. \n In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Enablement Support Officer \n Location: Croydon - Hybrid workingRate: £21.41 per hour PAYE / £28.40 per hour Umbrella \n Hours: 27 hours per week - 5 days per week or 3 days x 9 hours \n Duration: 12 months (Maternity Cover) \n Start date: ASAP \n \n This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. \n \n Working Pattern \n \n The role is 27 hours per week. We would ideally like someone to work across five days per week with shorter daily hours, however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days. \n \n This is a hybrid role, with a minimum of two days per week office-based. Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. \n \n About the Role \n As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. \n You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. \n The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. \n \n Key Responsibilities \n\n • Assess residents' financial, housing and personal circumstances.\n, • Provide advice and guidance on:\n \n, • Universal Credit\n, • Housing Benefit\n, • Council Tax Support\n, • Housing Payments and discretionary funding\n \n, • Develop personalised support plans and agree realistic outcomes with residents.\n, • Support residents with budgeting, debt management and improving financial resilience.\n, • Identify employment, training and housing options that promote long-term independence.\n, • Make decisions regarding discretionary financial assistance and other available funding streams.\n, • Conduct resident interviews, home visits and advocacy where required.\n, • Work collaboratively with partner agencies including:\n \n, • DWP\n, • Jobcentre Plus\n, • Adult Social Care\n, • Health services\n, • Registered providers and landlords\n, • Voluntary and community organisations\n \n, • Signpost and refer residents to specialist support services.\n, • Maintain accurate case records and monitor progress through to successful case closure.\n, • Contribute to service improvements and best practice across the team.\n\n \n About You \n We are looking for someone who has: \n Essential Experience \n\n • Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service.\n, • Experience supporting vulnerable or distressed residents.\n, • Experience developing practical solutions that improve residents' circumstances and outcomes.\n, • Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship.\n, • Experience maintaining accurate case records and managing a varied caseload.\n\n \n Essential Knowledge \n\n • Strong understanding of Universal Credit and welfare benefits.\n, • Knowledge of Housing Benefit and Council Tax Support.\n, • Understanding of housing options, homelessness prevention and financial inclusion approaches.\n, • Awareness of the relationship between housing stability, employment, health and wellbeing.\n, • Ability to interpret legislation, policy and guidance and apply it in practice.\n\n \n Essential Skills \n\n • Excellent communication and interpersonal skills.\n, • Ability to build positive relationships with residents and partner agencies.\n, • Strong interviewing, assessment and problem-solving skills.\n, • Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism.\n, • Good IT skills, including use of case management systems and Microsoft Office applications.\n, • Ability to work independently while contributing effectively as part of a team.\n\n \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Repairs Support Officer \n Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) \n Hourly rate: £18.92 PAYE / £25.03 Umbrella \n Contract Length: 3-month contract (possibility of extension) \n Working Pattern: Full Time, Monday - Friday, 36 hours \n ASAP Start \n \n We're looking for a proactive and customer-focused Repairs Support Officer to join our Property Services team. \n In this key role, you'll provide essential administrative support to the repairs and disrepair service, helping to ensure repairs are delivered efficiently, residents are kept informed, and customer enquiries are resolved quickly and effectively. You'll act as a central point of contact between residents, contractors, operational teams and internal departments, supporting the delivery of high-quality repairs and maintenance services across our housing stock. \n \n Key Responsibilities \n\n • Provide administrative support to the Repairs Operations Team.\n, • Manage and monitor outstanding repair work orders to ensure completion within agreed service levels.\n, • Liaise with contractors, residents and internal teams to resolve repair enquiries.\n, • Coordinate inspections and follow-up actions to ensure excellent service delivery.\n, • Support the monitoring and reporting of key performance indicators (KPIs).\n, • Analyse data and identify service improvement opportunities.\n, • Investigate and respond to customer complaints and service issues.\n, • Ensure contractors deliver value for money and maintain high-quality standards.\n, • Maintain accurate records and systems in line with data protection requirements.\n, • Work collaboratively with tenancy, customer service and property teams to achieve positive outcomes for residents.\n\n \n About You \n Essential Experience \n\n • Experience working within a responsive repairs, housing maintenance or social housing environment.\n, • Previous experience in a customer service or customer support role.\n, • Experience working with contractors, suppliers or external partners.\n, • Experience working as part of a busy team.\n, • Strong Microsoft Office skills, particularly Word and Excel.\n\n \n Essential Skills \n\n • Excellent communication skills, both written and verbal.\n, • Strong administrative and organisational abilities.\n, • A customer-first approach with a passion for delivering excellent service.\n, • The ability to manage multiple priorities and work under pressure.\n, • Strong problem-solving and decision-making skills.\n\n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Senior Repairs Customer Resolution Officer \n Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) \n Daily rate: £190.23 PAYE / £253.08 Umbrella \n Contract Length: 3-month contract (possibility of extension) \n Working Pattern: Full Time, Monday - Friday, 36 hours \n ASAP Start \n \n About the Role \n We're looking for an experienced Senior Repairs Customer Resolution Officer to join our Property Services team and play a key role in delivering outstanding customer outcomes across our repairs service. \n This is an excellent opportunity for someone with a strong background in repairs, complaints resolution and customer service within social housing, who has experience supervising or coordinating colleagues and enjoys leading by example. \n You'll manage complex customer cases, support disrepair investigations, oversee complaint responses, and act as a key link between operational teams, contractors and residents. You'll also provide day-to-day leadership, support and guidance to a small team, helping to drive performance and excellent customer service standards. \n Key Responsibilities \n\n • Investigate and manage complex repairs, complaints and customer resolution cases.\n, • Support disrepair and ADR case management, ensuring information is accurate and complete.\n, • Act as a point of escalation for challenging customer issues and complaints.\n, • Coordinate and supervise the work of Repairs Services Officers and Technical Administration colleagues.\n, • Conduct one-to-ones, team meetings and performance discussions.\n, • Monitor workloads, targets and service delivery standards.\n, • Liaise with contractors, surveyors, housing teams and other stakeholders to ensure repairs are completed efficiently.\n, • Identify trends, service improvements and opportunities to enhance customer satisfaction.\n, • Ensure compliance with complaint handling requirements, policies and Ombudsman expectations.\n, • Deliver a customer-focused approach that resolves issues quickly and effectively.\n\n About You \n We're looking for someone who can combine technical repairs knowledge with exceptional customer service and complaint resolution skills. \n Essential Experience \n\n • Experience working within a responsive repairs or property maintenance environment, ideally within social housing.\n, • Strong experience managing and resolving customer complaints and escalated cases.\n, • Experience in a team leader, senior officer, supervisory or coordinator role with responsibility for supporting and guiding colleagues.\n, • Experience working with residents and customers in a customer-focused environment.\n, • Experience building effective relationships with contractors and internal stakeholders.\n, • Experience analysing information, solving problems and making sound decisions.\n, • Good working knowledge of Microsoft Office applications, including Word and Excel.\n\n Essential Skills \n\n • Excellent customer service and communication skills.\n, • Strong complaint investigation and resolution capability.\n, • Ability to influence, challenge and drive positive outcomes.\n, • Excellent organisational and prioritisation skills.\n, • Ability to work under pressure and manage competing demands.\n, • Strong attention to detail and record-keeping skills.\n, • Ability to support, motivate and coordinate the work of others.\n, • A collaborative approach and commitment to delivering excellent resident outcomes.\n\n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Annual salary: up to £42,020.69 \n Job Posting Advert \n Electrician \n Location: Croydon/Redhill \n Contract: Full Time Permanent Role \n Salary up to £42,020.69 per annum, plus, company van & fuel card \n 42.5 hours per week (8-5 Monday- Friday) \n MPS has been caring for residents’ homes for over 25 years. As part of the Mears Group, we offer partnership solutions and expertise in estate management and property maintenance. Delivering a range of property services, including reactive repairs, and planned and cyclical maintenance services to over 100 local authorities and housing providers nationwide, including, Orbit: one of the largest housing providers in the Midlands, East Anglia and the Southeast. \n We’re currently looking for a skilled and qualified electrician to join us in working in the Croydon/Redhill area. This is a hands-on, field-based role where you’ll be responsible for the maintenance, repair, and installation of electrical systems across new build properties. \n Travel is between jobs, within working hours and would never be more than an hour’s drive. Company van and fuel card are provided. \n About the Role \n You’ll play a key part in ensuring homes are safe, compliant, and ready for residents, whether that’s through reactive repairs, planned maintenance, or supporting wider refurbishment projects. With a strong pipeline of work and a growing presence in the area, this is a fantastic opportunity to be part of a team that’s making a real impact in the community. \n As we continue to expand, we’re looking for someone who’s proactive, reliable, and passionate about delivering high-quality work. If you’re ready to take on a varied role with plenty of opportunity for growth, we’d love to hear from you. \n Electrical Duties: \n\n • \n Responsible for reactive repairs to lighting circuits, sockets, fuseboards and other electrical systems \n • \n Inspect and test electrical installations to ensure safety and compliance with regulations \n • \n Replace or repair faulty components such as switches, outlets, light fittings and circuit breakers \n • \n Work independently or as part of a team to meet daily repair targets \n • \n Communicate clearly with tenants or residents about the nature of the repair and expected outcomes \n • \n Ensure work areas are left clean and safe after completing repairs \n • \n Adhere to all health and safety policies and procedures \n • \n Provide high levels of customer care at all times \n • \n Respond to emergency call outs when required, including out of hours shifts if applicable \n • \n To undertake installation, service, repair, and maintenance of a broad range of domestic properties \n • \n Use relevant IT systems to Manage and prioritise workload to complete repairs in a timely manner \n\n Role Criteria: \n\n • \n NVQ Level 3 in Electrical Installations - to include AM2 \n • \n City & Guilds 18th Edition (If you have 17th edition you can work through your 18th edition) \n • \n Full UK driving licence with a clean driving record \n • \n Previous domestic, social housing experience \n • \n Inspection and Testing 2391 or equivalent (2394/2395) preferable \n\n Benefits we can offer you. \n\n • \n 25 days annual leave plus bank holidays \n • \n Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! \n • \n Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. \n • \n Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. \n • \n Family friendly policies \n • \n Company Van, Fuel Card, and Uniform \n\n All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. \n To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. \n Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment \n Apply below or to discuss your application further; contact: Francesca Swan () \n If you need any help with your application process, we are here to support you. We will be accessible every step of the way. \n At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. \n We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. \n In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

\n Adecco are recruiting on behalf of a London Local Authority for a Customer Insight Specialist to join the Housing Needs & Homelessness service. \n This is an exciting opportunity for an experienced complaints professional to make a real impact by managing Stage 1 complaints, identifying service improvements, and ensuring customer feedback drives positive change across front-line housing services. \n Working closely with operational teams, managers and key stakeholders, you will ensure complaints are investigated thoroughly, resolved effectively and used as a catalyst for continuous improvement. \n\n • Customer Insight Specialist - Housing Need & Homelessness\n, • Croydon Council\n, • Full Time - Monday to Friday, 36 hours per week\n, • Fixed Term Contract currently to March 2027 with potential extension\n, • Hybrid Working - office is based in Croydon however attendance is flexible (key meetings / occasional in office days)\n, • £42,060 per annum\nThe Role\n As a Customer Insight Specialist, you will: \n\n • Investigate and respond to Stage 1 complaints relating to Housing Needs and Homelessness services.\n, • Take ownership of complex customer issues, ensuring clear, accurate and customer-focused responses.\n, • Identify root causes, service failures and opportunities for improvement.\n, • Analyse complaint trends and provide meaningful insight to support service improvements.\n, • Ensure complaints are managed in line with agreed procedures, timescales and regulatory requirements.\n, • Work collaboratively with managers, service teams and external partners to resolve complaints effectively.\n, • Support learning-from-complaints reviews and help embed a culture of continuous improvement.\n, • Provide guidance and expertise on complaints handling and customer care best practice.\n, • Monitor agreed actions and ensure service improvements are delivered.\nAbout YouEssential Experience\n\n, • Experience handling complaints, investigations or complex customer enquiries.\n, • Experience working within Housing Needs, Homelessness, Housing, Local Government or a similarly regulated environment.\n, • Experience dealing with members of the public in challenging or sensitive circumstances.\n, • Experience building effective relationships with a range of stakeholders.\nEssential Skills\n\n, • Excellent written communication skills with the ability to produce clear, professional and empathetic responses.\n, • Strong analytical and problem-solving abilities.\n, • Excellent customer service and stakeholder management skills.\n, • Ability to manage competing priorities and meet tight deadlines.\n, • Confidence to challenge constructively and influence positive change.\n, • Strong organisational skills and attention to detail.\n, • A commitment to delivering high-quality services and improved customer outcomes.\nEssential Knowledge\n\n, • Understanding of complaints management and customer feedback processes.\n, • Knowledge of complaint handling best practice, legislation and regulatory requirements.\n, • Understanding of Housing Needs and Homelessness services.\n, • Proficiency in Microsoft Office applications and case management systems.\nWhat's on Offer?\n\n, • £42,060 annual salary.\n, • Hybrid and flexible working arrangements.\n, • Opportunity to influence service improvements and resident outcomes.\n, • Collaborative and supportive working environment.\n, • Professional development opportunities.\n, • Fixed-term contract until March 2027 with potential for extension.\nApply Today\n If you are passionate about customer experience, complaint resolution and driving service improvement within housing services, we would love to hear from you. \n \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser \n \n \n \n \n \n \n \n \n \n \n

\n Are you an experienced housing professional with a strong background in temporary accommodation and homelessness services? We are seeking a proactive and motivated Temporary Accommodation Team Leader to lead a busy team delivering high-quality housing management services to homeless households living in temporary accommodation. \n\n • Temporary Accommodation Team Leader\n, • Public Sector - Local Government\n, • Initial 6-month temporary assignment with potential for extension\n, • 36 hours per week, Monday to Friday\n, • £26.68 per hour PAYE / £35.48 per hour Umbrella\n, • Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely\n, • ASAP Start\nThe Role\n As Temporary Accommodation Team Leader, you will manage and support a team of Temporary Accommodation Officers, ensuring the effective management of temporary accommodation stock, tenancy sustainment, repairs, voids, and landlord relationships. You will play a key role in maintaining high service standards, improving performance, and ensuring compliance with housing legislation and health and safety requirements. \n You will also deputise for the Temporary Accommodation Manager when required and work closely with internal departments, accommodation providers, landlords, and partner agencies to deliver positive outcomes for residents. \n\n Key Responsibilities\n \n • Lead, motivate and develop a team of Temporary Accommodation Officers.\n, • Oversee the management of temporary accommodation, including voids, lettings, repairs and compliance matters.\n, • Monitor landlord and accommodation provider performance, escalating issues where necessary.\n, • Manage complex tenancy, safeguarding, anti-social behaviour and homelessness cases.\n, • Respond to complaints, Member enquiries and other escalated casework.\n, • Drive service improvements and ensure performance targets are achieved.\n, • Support tenancy sustainment initiatives to help residents maintain accommodation and move into settled housing.\n \nAbout You\n To be successful in this role, you will have: \n\n • Experience leading or supervising teams within temporary accommodation, homelessness, housing management or related services.\n, • Strong knowledge of homelessness and housing legislation, including the Housing Act and Homelessness Reduction Act.\n, • Experience managing landlord relationships and accommodation providers.\n, • Excellent communication, stakeholder management and problem-solving skills.\n, • A proven track record of delivering high-quality services and improving team performance.\n, • The ability to manage a demanding workload within a fast-paced environment.\n\n If you are passionate about supporting vulnerable residents and have the leadership skills to drive an effective temporary accommodation service, we would love to hear from you. \n \n \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco are proud to be recruiting for a Housing Officer on behalf of a large London local authority. Role Details Full Time - Monday to Friday, 36 hours per week Temporary assignment - 3 months with likely extension £22.41 per hour PAYE / £29.72 per hour Umbrella Hybrid working - typically 2 to 3 days in the office and on patch, remainder working from home IT equipment provided Mileage and travel expenses claimable for visits Parking permit provided for estate inspections and visits Patch size: approximately 690 properties Immediate start available About the Role As a Housing Officer, you will be responsible for delivering a high-quality, customer-focused housing management service across a defined patch of properties. You will act as the main point of contact for residents, ensuring tenancy obligations are met, neighbourhood standards are maintained, and residents receive an excellent service. This role places a strong emphasis on tenancy management, estate management, resident engagement, and partnership working. Key Responsibilities Manage a portfolio of tenancies and leasehold matters within a designated patch. Investigate and resolve anti-social behaviour cases, working closely with residents and partner agencies. Conduct tenancy audits, property inspections, estate inspections, and pre-termination visits. Support residents to sustain their tenancies and access appropriate services. Ensure compliance with tenancy conditions and take enforcement action where required, including preparing legal casework. Identify environmental and estate improvement opportunities and coordinate actions with internal teams and contractors. Respond to enquiries from elected members, resident groups, solicitors, and members of the public. Build effective working relationships with stakeholders including police, health services, support agencies, and community groups. Monitor communal repairs, health and safety issues, and estate standards, escalating concerns as necessary. Contribute to service improvement initiatives, resident satisfaction, and positive neighbourhood outcomes. Essential Experience & Skills Previous experience delivering housing management services within a social housing environment. Strong knowledge of housing legislation and anti-social behaviour legislation. Experience managing tenancy and leasehold issues, including enforcement action. Ability to investigate and manage ASB cases effectively. Experience conducting home visits, estate inspections, and tenancy-related checks. Excellent customer service, communication, and relationship-building skills. Strong organisational skills with the ability to manage a varied and demanding workload. Experience working collaboratively with internal teams and external partners. Confident using Microsoft Office and housing management systems. Ability to analyse information, make sound decisions, and resolve complex issues. Why Apply? This is an excellent opportunity for an experienced Housing Officer to join a busy and supportive housing team, making a real difference to residents and local communities while working in a flexible hybrid environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping, combining statutory housing duties with proactive outreach and intensive casework. You will play a key role in assessing, preventing, and relieving homelessness, delivering a person-centred service in line with the Homelessness Reduction Act 2017, and supporting vulnerable individuals into sustainable accommodation and long-term independence. Housing Needs Officer - Rough Sleepers Public Sector - Local Authority - Croydon Council Full Time - Monday to Friday, 36 hours per week Grade 9 - £22.41 per hour PAYE / £29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - 3 months with likely extension IT equipment provided ASAP Start Key Responsibilities Casework & Assessments Manage a caseload of rough sleepers and single homeless applicants Conduct detailed housing needs assessments and determine statutory duties Develop and maintain Personalised Housing Plans (PHPs) Rough Sleeper Engagement Work alongside outreach teams to identify and verify rough sleepers Engage with individuals with complex needs (e.g. mental health, substance misuse, offending history) Build trust through flexible, proactive approaches Homelessness Prevention & Relief Take action to prevent homelessness (e.g. mediation, tenancy sustainment) Source suitable accommodation including: Temporary accommodation Private rented housing Supported housing pathways Support clients to move from the streets into settled housing Multi-Agency Working Collaborate with partners including: Health services Probation and criminal justice agencies Drug and alcohol services Voluntary sector organisations Coordinate support plans for individuals with complex needs Tenancy Sustainment & Support Help clients understand and maintain tenancies Support with benefits, utilities, and budgeting Liaise with landlords to resolve issues and prevent evictions Compliance & Administration Maintain accurate case records on housing systems (including NEC) Ensure decisions comply with: Housing Act 1996 (as amended) Homelessness Reduction Act 2017 Prepare decision letters, reports, and legal documentation Skills & Experience Essential: Experience within housing options, homelessness, or rough sleeping services Strong knowledge of housing legislation and statutory duties Experience supporting vulnerable individuals with complex needs Working knowledge and experience using the NEC housing system Excellent communication and case management skillsDesirable: Previous experience within a local authority housing team Understanding of London housing pathways and Rough Sleeper Initiative work Experience working in multi-agency environments Key Competencies Empathy and resilience when working with vulnerable groups Strong problem-solving and decision-making abilities Ability to manage a high caseload under pressure Effective partnership working and negotiation skills What's on Offer Hybrid working (2-3 days in office) IT equipment provided Opportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Annual salary: up to £28,186.33 Roofer Mate Location: Croydon Contract: Full Time Permanent Salary up to £28,465.77 per annum 42.5 hours per week (8-5 Monday- Friday) We are the largest provider of repairs, maintenance, and regeneration services across the UK. At Mears, we deliver tailored rapid-response and planned maintenance solutions through long-standing partnerships with over 70 local authorities, ALMOs, and Housing Associations. As part of our skilled workforce, our roofers play a vital role in maintaining the safety and integrity of homes - carrying out everything from tile replacements and felt repairs to chimney works and emergency callouts. Join a team that's committed to quality, community impact, and putting customers first. Role Criteria: General roofing repairs across occupied and void properties Replacement of roof tiles, felt roofing, and wooden battens Chimney repairs and replacements Installation and repair of flat roofs, including felt and asphalt systems Lead work including flashings, soakers, and valley gutters Repair and installation of ridge tiles, verge tiles, and hip tiles Guttering and downpipe repairs and replacements Fascia, soffit, and barge board installation and maintenance Roof insulation works to joists and rafters Installation and repair of roof vents, eaves ventilation, and ducting Repairs to rooflights and skylights Ensuring all work is completed to a high standard and in line with health and safety regulations Supporting planned maintenance programmes and refurbishment projects Ensuring compliance with the Decent Homes Standard and other regulatory requirementsBenefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and UniformAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne ((url removed)) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply

Annual salary: up to £33,040.00 Planner Croydon Full Time, Permanent Salary up to £33,040 per annum. We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: As a Planner you will be working in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. This local contract covers Redbridge council within the social housing sector. A Planner within our Croydon branch. You will be doing admin duties, WIP management, will be taking and receiving call, receiving and responding email, raising repairs, planning works, ensuring operatives have a full diary of jobs every day, liaising with operatives and sub-contractors, ensuing all the follow-on work required and plan in if operatives need to go back to site. Day to day duties: Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focussed repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly. Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow on jobs are actioned by the end of each day. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements. A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided. Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures. Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur. Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required.Role Criteria: Previous experience in Planning Experience in Diary management Experience with working in call centre Good Customer Service Skills Experience of working in a pressurised environment and dealing with challenging situations Good time management, planning & organisational skills. Good on computerised systems. Good written, verbal, questioning & interpersonal skills. Strong customer experience ethos.All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policiesApply below or to discuss your application further; contact: Laura Bourne ((url removed)) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply

Annual salary: up to £38,000.00 Multi Skilled Operative- Carpenter Location: Croydon Contract: Full Time Permanent Salary up to £38,000 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) We are looking for a Multi Skilled Operative to join our team in Croydon you will be carrying out a variety of property maintenance tasks, including carpentry, painting, plastering, brickwork, tiling, silicone/mastic works, groundworks and minor plumbing in Void properties. The role requires a delivering high-quality repairs and installations across domestic properties. With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that's making a real difference in the community. We're looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time. Duties: Carry out day-to-day responsive repairs across tenanted social housing properties Replacing or repairing skirting boards, architraves, and internal door frames Installing and adjusting kitchen units, worktops, and cupboard doors Repairing or replacing internal doors, handles, locks, and hinges Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks Carrying out patch plastering and making good, damaged walls or ceilings Completing wall and floor tiling repairs, including grouting and sealing Painting and decorating to a professional finish following repair works Ensuring all repairs are completed safely, efficiently, and to a high standard Working in occupied properties with sensitivity to residents' needs and privacy Reporting any further works, safeguarding concerns, or property issues beyond scope Deliver excellent customer service while working in residents' homes Accurately record job details, materials used, and completion notes using handheld devices or job sheets Maintain tools, equipment, and company vehicle in good working order Manage daily workload efficiently to meet service level targetsRole Criteria: Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating) Full UK driving licence Ability to work independently and manage workload effectively Strong fault-finding and problem-solving skills Excellent customer service skills, with experience working in occupied homes Good understanding of health and safety regulations and safe working practices Ability to use handheld devices or job management systems to record workBenefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and UniformAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne ((url removed)) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role We have an exciting opportunity for an experienced Gas Engineer to join our growing team, the successful candidate will be responsible for: Carrying out day-to-day repairs Fault finding Completing annual servicing visits Meeting first-time fix targets Maintaining high-quality standards Focusing on customer satisfaction Attending jobs on time, notifying the contact centre/customer of any delays The successful candidate will have Valid ACS & other relevant gas qualifications Full UK Driving Licence (less than 6 points) Experience within Social Housing desirable, but not essential Experience delivering high levels of customer service The ability to work with a diverse customer base What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salary Contributory Pension scheme Life assurance 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave. In addition, the role offers: Sureserve Benefits Hub, accessing over 1000's retail discounts Virtual GP service, 24/7, 365 days, available for employees and your immediate family Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family Bike2Work scheme Home & Electronics - salary sacrifice purchase scheme Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. xwwtmva We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. We are currently working on behalf of a large social housing contractor. My client is currently looking for a Floor Layer to join their team covering the Richmond/ Kingston/ Mertom area. This is an opportunity to join a growing organisation carrying out flooring repairs, maintenance and installations within residential properties. Duties will include: Installing various floor coverings including Vinyl, Lino, Carpet, Laminate and Tiles Fitting Poly Safe flooring Cap & Cove flooring Wet room flooring Preparing surfaces including cleaning, levelling and applying adhesives/underlays Carrying out repairs to existing flooring Ensuring all work is completed to a high standard Working safely and professionally within occupied properties To be considered for this role, you must have previous Floor Laying experience, ideally within social housing or residential maintenance. You will also need your own tools, including a Vinyl Welder. This is a permanent position and you will receive the below: Salary £30,000 - £38,000 depending on experience Company van Fuel Card Tool voucher allowance 23 days holiday plus bank holidays Pension Wellbeing support and counselling services Retail & lifestyle discounts Please apply or if you would like to find out further information please call Maddison Reilly on (phone number removed). Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDMR

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension £21.70 per hour PAYE / £28.29 per hour UmbrellaTo manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Maintenance Surveyor Contract Type: Contract Location: South London, SE20 and surrounding areas Hourly Rate: £45 per hour (Umbrella) We are seeking a Maintenance Surveyor to join a leading social housing provider In South London on a temporary basis. This role involves pre/post-inspection and reports for responsive repairs, void works, and cyclical repairs within the relevant area of operation. The successful candidate will consult and engage with customers, leaseholders, and both internal and external stakeholders in the region, ensuring the highest standards of delivery, minimal defects, and high customer satisfaction. Day-to-day of the role: Deliver an effective and efficient Repairs & Maintenance service at an operational level including a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids, and aids and adaptations. Prepare and carry out diagnostic inspections, surveys, and technical reports in accordance with Group practice, providing accurate technical advice. Manage insurance claims, property inspections, and liaise with loss adjusters/insurance team to ensure economically advantageous outcomes. Serve as the technical lead within the Housing team during the handover of new developments to ensure quality control through to completion.Required Skills & Qualifications: Diploma in Surveying, Property and Maintenance Level 3. Extensive knowledge of the Social Housing Sector and its regulations. Demonstrable knowledge of building construction, standards, planning regulations, and health & safety legislation relevant to asset management. Skilled in financial management and controls within a contractor management and day-to-day repairs delivery context. Proficient in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, capable of effectively liaising with various stakeholders.To apply for this Maintenance Surveyor position, please submit your CV

JOB TITLE: Caretaker LOCATION: Croydon PAY RATE: £17.59 PAYE / £23.24 umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 36 hours a week IR35 STATUS: Inside Role Purpose: We are seeking a dedicated Neighbourhood Caretaker to ensure the cleanliness and maintenance of council housing properties. The successful candidate will be responsible for cleaning internal areas, monitoring estate services, and ensuring health and safety standards are met. Key Responsibilities: Perform cleaning duties in council-owned flats and maisonettes, including bin chambers. Use appropriate equipment and cleaning products to meet enhanced cleaning standards. Clear blockages in chutes and report any issues to the repairs contractor. Maintain bin chambers and rotate bins as required. Wash food-waste and communal household rubbish bins. Participate in deep cleaning of blocks and remove graffiti. Cut away/remove shrubs and foliage from sites. Keep communal areas free of bulk rubbish. Inspect and replace lights/lamps weekly. Ensure the safety and maintenance of cleaning equipment. Report abandoned vehicles, vandalism, dog fouling, and fly-tipping. Conduct secondary monitoring of estate services such as Streetscene, grounds maintenance, and communal repairs. Visit new tenants to explain domestic refuse disposal arrangements.Key Contacts: Residents Veolia (Streetscene) Grounds maintenance Repairs service Utility companies Tenancy team Contract Inspectors Neighbourhood Safety Officers Veolia operators Handyperson serviceEssential Skills and Experience: Understanding of Health & Safety requirements related to COSHH and Risk Assessment. Experience in customer care and basic cleaning tasks. Ability to communicate effectively and work as part of a team. Physical ability to perform tasks such as lifting heavy weights and using industrial cleaning materials. Experience working with the public in a service delivery environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Enablement Support Officer Location: Croydon - Hybrid working Rate: £21.41 per hour PAYE / £28.40 per hour Umbrella Hours: 27 hours per week - 5 days per week or 3 days x 9 hours Duration: 12 months (Maternity Cover) Start date: ASAP This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. Working Pattern The role is 27 hours per week. We would ideally like someone to work across five days per week with shorter daily hours, however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days. This is a hybrid role, with a minimum of two days per week office-based. Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. About the Role As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. Key Responsibilities Assess residents' financial, housing and personal circumstances. Provide advice and guidance on: Universal Credit Housing Benefit Council Tax Support Housing Payments and discretionary funding Develop personalised support plans and agree realistic outcomes with residents. Support residents with budgeting, debt management and improving financial resilience. Identify employment, training and housing options that promote long-term independence. Make decisions regarding discretionary financial assistance and other available funding streams. Conduct resident interviews, home visits and advocacy where required. Work collaboratively with partner agencies including: DWP Jobcentre Plus Adult Social Care Health services Registered providers and landlords Voluntary and community organisations Signpost and refer residents to specialist support services. Maintain accurate case records and monitor progress through to successful case closure. Contribute to service improvements and best practice across the team. About You We are looking for someone who has: Essential Experience Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service. Experience supporting vulnerable or distressed residents. Experience developing practical solutions that improve residents' circumstances and outcomes. Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship. Experience maintaining accurate case records and managing a varied caseload. Essential Knowledge Strong understanding of Universal Credit and welfare benefits. Knowledge of Housing Benefit and Council Tax Support. Understanding of housing options, homelessness prevention and financial inclusion approaches. Awareness of the relationship between housing stability, employment, health and wellbeing. Ability to interpret legislation, policy and guidance and apply it in practice. Essential Skills Excellent communication and interpersonal skills. Ability to build positive relationships with residents and partner agencies. Strong interviewing, assessment and problem-solving skills. Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism. Good IT skills, including use of case management systems and Microsoft Office applications. Ability to work independently while contributing effectively as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Data Compliance Officer / Analyst Location: Croydon - Hybrid working - 2 days office per week (Wednesday compulsory) Daily rate £187.92 PAYE / £250 UMB Per day Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start We are seeking a highly organised and detail-oriented Data Compliance Officer / Data Analyst to join our team. This role is ideal for someone with strong administrative and analytical skills who enjoys working with large volumes of data and producing accurate reports to support business operations and decision-making. The successful candidate will be responsible for maintaining data accuracy, managing records, producing reports, and supporting compliance and operational teams through effective data analysis and system management. Key Responsibilities Maintain and manage large datasets, ensuring data accuracy and integrity. Produce reports, spreadsheets, and management information to support business performance. Analyse and validate data from multiple sources. Support the electronic storage, organisation, and retrieval of documents and records. Monitor and track data submissions, highlighting discrepancies and resolving issues where appropriate. Work closely with internal stakeholders to provide data insights and reporting support. Utilise SharePoint and other business systems to manage information effectively. Assist with process improvements and contribute to the development of efficient reporting solutions.Essential Requirements Advanced experience using Microsoft Excel, including handling and analysing large volumes of data. Strong working knowledge of Microsoft Word and other Microsoft Office applications. Excellent spreadsheet skills with the ability to manipulate, analyse, and present data clearly. Experience using SharePoint for document management and collaboration. Good understanding of IT and business systems, with the ability to learn new systems quickly. Experience working with large databases and management information systems. Strong analytical and problem-solving skills. Excellent attention to detail and a commitment to data accuracy. Strong communication skills and the ability to work effectively with a range of stakeholders. Ability to manage multiple priorities and meet deadlines in a fast-paced environment.Desirable Experience producing dashboards and management reports. Knowledge of compliance, housing, property, or public sector environments. Experience with reporting tools and databases. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Site Supervisor - South West London Aids & Adaptations • Social Housing Up to £45,000 Plus Package Our Client, a leading construction contractor are currently looking for an experienced site manager to join their planned works division. Projects that are being delivered will be Aids & Adaptation projects to street properties in the area . They are being delivered to tower blocks and scattered properties around the South West London area. On a day to day basis, you will act as an integral part of the operational team and carry out the following duties: Management of sub-contractors & direct operatives Lead the site team to the best of your ability Manage delivery of works to specification Have several direct reports to management teams Pre & post inspections of works Health & safety & quality checks My client are looking for someone with strong communication skills and a proven track record working on Aids & Adaptations projects. A valid SSSTS, First Aid, CSCS, and Asbestos Awareness are required. This is a permanent position which will offer training and development as well as good progression opportunities for the successful candidate. If you are interested please apply directly or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

Site Manager - Croydon Retrofit & Decarbonisation Projects - Social Housing Up to £250 per day Our Client, a growing construction contractor are currently looking for an experienced site manager to join their planned works division. Projects that are being delivered will be EWI, heat source pumps, under floor heating to street properties in the area . They are being delivered to low and mid rise tower blocks and scattered properties in Croydon and the surrounding areas. You will be required to carry out the following duties: Management of sub-contractors & direct operatives Lead the site team to the best of your ability Manage delivery of works to specification Have several direct reports to manage including RLO's and office staff Pre & post inspections of works Health & safety & quality checks My client are looking for someone with strong communication skills and a proven track record managing and delivering Retrofit projects. A valid SMSTS, First Aid, CSCS, and Asbestos Awareness are required. Strong PAS 2030/2035 knowledge and experience is also required. This is a temporary position with the possibility of becoming a permanent position for the successful candidate which will offer training and development as well as good progression opportunities. If you are interested please apply directly or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

Annual salary: up to £37,044.55 Roofer Location: Croydon Contract: Full Time Permanent Salary up to £37,044.55 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) We are the largest provider of repairs, maintenance, and regeneration services across the UK. At Mears, we deliver tailored rapid-response and planned maintenance solutions through long-standing partnerships with over 70 local authorities, ALMOs, and Housing Associations. As part of our skilled workforce, our roofers play a vital role in maintaining the safety and integrity of homes - carrying out everything from tile replacements and felt repairs to chimney works and emergency callouts. Join a team that's committed to quality, community impact, and putting customers first. Role Criteria: General roofing repairs across occupied and void properties Replacement of roof tiles, felt roofing, and wooden battens Chimney repairs and replacements Installation and repair of flat roofs, including felt and asphalt systems Lead work including flashings, soakers, and valley gutters Repair and installation of ridge tiles, verge tiles, and hip tiles Guttering and downpipe repairs and replacements Fascia, soffit, and barge board installation and maintenance Roof insulation works to joists and rafters Installation and repair of roof vents, eaves ventilation, and ducting Repairs to rooflights and skylights Emergency callouts to make properties safe following storm damage or leaks Identification of defects and recommendation of remedial actions Working with reclaimed roofing materials where appropriate Ensuring all work is completed to a high standard and in line with health and safety regulations Accurate recording of materials used, and time spent on jobs Liaising with tenants and site supervisors to ensure clear communication and minimal disruption Supporting planned maintenance programmes and refurbishment projects Ensuring compliance with the Decent Homes Standard and other regulatory requirements UK full driving licenseBenefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and UniformAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne ((url removed)) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply

Annual salary: up to £42,020.69 Job Posting Advert Electrician Location: Croydon/Redhill Contract: Full Time Permanent Role Salary up to £42,020.69 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) MPS has been caring for residents' homes for over 25 years. As part of the Mears Group, we offer partnership solutions and expertise in estate management and property maintenance. Delivering a range of property services, including reactive repairs, and planned and cyclical maintenance services to over 100 local authorities and housing providers nationwide, including, Orbit: one of the largest housing providers in the Midlands, East Anglia and the Southeast. We're currently looking for a skilled and qualified electrician to join us in working in the Croydon/Redhill area. This is a hands-on, field-based role where you'll be responsible for the maintenance, repair, and installation of electrical systems across new build properties. Travel is between jobs, within working hours and would never be more than an hour's drive. Company van and fuel card are provided. About the Role You'll play a key part in ensuring homes are safe, compliant, and ready for residents, whether that's through reactive repairs, planned maintenance, or supporting wider refurbishment projects. With a strong pipeline of work and a growing presence in the area, this is a fantastic opportunity to be part of a team that's making a real impact in the community. As we continue to expand, we're looking for someone who's proactive, reliable, and passionate about delivering high-quality work. If you're ready to take on a varied role with plenty of opportunity for growth, we'd love to hear from you. Electrical Duties: Responsible for reactive repairs to lighting circuits, sockets, fuseboards and other electrical systems Inspect and test electrical installations to ensure safety and compliance with regulations Replace or repair faulty components such as switches, outlets, light fittings and circuit breakers Work independently or as part of a team to meet daily repair targets Communicate clearly with tenants or residents about the nature of the repair and expected outcomes Ensure work areas are left clean and safe after completing repairs Adhere to all health and safety policies and procedures Provide high levels of customer care at all times Respond to emergency call outs when required, including out of hours shifts if applicable To undertake installation, service, repair, and maintenance of a broad range of domestic properties Use relevant IT systems to Manage and prioritise workload to complete repairs in a timely mannerRole Criteria: NVQ Level 3 in Electrical Installations - to include AM2 City & Guilds 18th Edition (If you have 17th edition you can work through your 18th edition) Full UK driving licence with a clean driving record Previous domestic, social housing experience Inspection and Testing 2391 or equivalent (2394/2395) preferableBenefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and UniformAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Apply below or to discuss your application further; contact: Francesca Swan ((url removed)) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply

Assistant Site Manager - Mitcham External Planned Maintenance- Social Housing Up to £38,000 plus package Our Client, a construction contractor are currently looking for an Assistant Site Manager to join their planned works division. Projects that are being delivered will be a mixture of internal and external plan maintenance projects on a 10 year contract to street properties in the area . They are being delivered to tower blocks and scattered properties in Mitcham and the surrounding areas. On a day to day basis, you will act as an integral part of the operational team and carry out the following duties: Management of sub-contractors & direct operatives Lead the site team to the best of your ability Manage delivery of works to specification Have several direct reports to manage including RLO's and office staff Pre & post inspections of works Health & safety & quality checks My client are looking for someone with strong communication skills and a proven track record managing and delivering planned maintenance projects. A valid SSSTS or SMSTS, First Aid, CSCS, and Asbestos Awareness are required. This is a permanent position which will offer development as well as great progression opportunities for the successful candidate. If you are interested please apply directly or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

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Are you a Senior Planning Manager looking to work on some of the most exciting construction projects in Europe and the Caribbeans?.Would you like to work for a company ranked Tier 1 Contracting Company in the world? If the answer is yes, please stay with me.UCC (London) has got an unique opportunity

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Principal Environmental & Social Consultant.I’m supporting a growing specialist consultancy that advises international lenders, investors and project developers on complex environmental and social risks.They are looking for a Senior or Principal Consultant to lead Environmental and Social Impact A

A leading international law firm is looking to appoint a Real Estate Disputes Knowledge Lawyer to join its highly regarded contentious property team.This is an excellent opportunity for either an experienced Knowledge Lawyer or a fee earner looking to transition into a knowledge-focused role, suppor

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Crime Paralegal - West Midlands - Hybrid Working - Privately funded Crime.A well-established and highly regarded international criminal defence firm is seeking a driven and enthusiastic Crime Paralegal to join their growing and expert team in the Midlands.This is a fantastic opportunity to gain hand

Extensive background in procurement within Housing.

Projects Lawyer – Remote Consultancy (8+ PQE).We are currently instructed by a specialist boutique law firm with a strong reputation for advising on complex projects across the Middle East.The firm is seeking to engage with an experienced Projects Lawyer on a fully remote, consultancy basis, start

Career development and chances for progression in this company are genuine and if you are looking to develop your QC and analytical experience further, this could be the ideal opportunity.

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You will apply your expertise in CCPA/CPRA compliance, state privacy frameworks, data breach response, and cross-border data transfers to evaluate how AI reasons about privacy law. If you enjoy analyzing consent frameworks, vendor data processing agreements, and FTC enforcement actions, this is your