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Adecco are recruiting on behalf of a Local Authority for a Contracts Management Officer. Location: Croydon Hours: Full Time, 36 hours per week Pay Rate: £21.41 per hour PAYE or £28.40 per hour Umbrella Contract: Temporary OngoingAre you an experienced housing, property compliance, or contracts professional looking for your next opportunity within local government? We are seeking a Contracts Management Officer to support the delivery and monitoring of temporary accommodation contracts, ensuring accommodation providers meet contractual obligations, property standards, and health and safety requirements. This is an excellent opportunity to play a vital role in supporting vulnerable residents by ensuring temporary accommodation remains safe, compliant, and fit for purpose. Key Responsibilities Manage and monitor contracts with temporary accommodation providers to ensure compliance with agreed standards and contractual requirements. Review and approve key compliance documentation, including: Gas Safety Certificates Electrical Safety Certificates Fire Risk Assessments Energy Performance Certificates Other statutory health and safety documentation Conduct inspections of temporary accommodation properties, identifying defects, disrepair issues, and compliance concerns. Investigate complaints relating to property standards, repairs, and health and safety matters, ensuring providers take appropriate corrective action. Work closely with accommodation providers, landlords, managing agents, and internal teams to resolve property and contractual issues. Monitor provider performance and recommend appropriate actions where contractual obligations are not being met. Maintain accurate records and data across housing management systems and compliance databases. Produce reports, performance information, responses to enquiries, and support service improvement initiatives. About You We are looking for candidates with: Experience working in housing, property compliance, contract management, temporary accommodation, homelessness, or a related field. Knowledge of housing legislation, landlord and tenant responsibilities, and property compliance requirements. Experience carrying out property inspections and assessing accommodation standards. Strong understanding of health and safety compliance, including gas, electrical, fire safety and related property regulations. Excellent communication and stakeholder management skills. Strong organisational skills with the ability to manage a varied workload and competing priorities. Experience producing reports and maintaining accurate records using IT systems and databases. Apply Now If you have experience in housing compliance, property inspections, contract management, homelessness services, or temporary accommodation management, we'd love to hear from you. Apply today with your updated CV to be considered for this exciting opportunity. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Site Manager - South London Planned Maintenance - Social Housing Up to £250 per day Our Client, a leading nationwide construction contractor are currently looking for an experienced Site Manager to join their planned work division on a temporary contract . Projects that are being delivered will be external planned maintenance schemes of work. They will be being delivered to tower blocks and scattered properties across South London. On a day to day basis, you will act as an integral part of the operational team and carry out the following duties: Management of sub-contractors & direct operatives Lead the site team to the best of your ability Manage delivery of works to specification Have several direct reports to manage including RLO's and office staff Pre & post inspections of works Health & safety & quality checks Complete regular snagging inspections My client are looking for someone that has strong communication skills and a proven track record managing and delivering external planned maintenance projects schemes of work. A valid SMSTS, First Aid and CSCS are required. A valid UK drivers license and your own vehicle is also required for this position. This is a temporary to permanent position which will offer great development opportunities for the successful candidate. If you are interested please apply directly or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

Housing Officer London Local Authority | Hybrid Working | Immediate Start Adecco is proud to be recruiting for an experienced Housing Officer on behalf of a large London local authority. Please note: Previous Housing Management experience within a local authority, housing association, ALMO, or social housing provider is essential. Applications without direct Housing Management experience cannot be considered. This is an excellent opportunity to join a busy and supportive housing team, delivering frontline housing services and making a real difference to residents and communities. Role Details Full Time, 36 hours per week, Monday to Friday Temporary assignment for an initial 3 months with likely extension £22.41 per hour PAYE (or Umbrella equivalent) Hybrid working, typically 2 to 3 days on patch and in the office, with the remainder working from home Immediate start available IT equipment provided Mileage and travel expenses reimbursed for visits Parking permit provided for estate inspections and resident visits Housing patch of approximately 700 properties About the Role As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods. The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes. Key Responsibilities Manage a designated patch of tenancies and leasehold properties. Deliver effective tenancy and neighbourhood management services. Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes. Conduct tenancy audits, estate inspections, property visits and pre-termination inspections. Support vulnerable residents and work with partner organisations to help sustain tenancies. Monitor estate standards and identify opportunities for environmental and community improvements. Ensure compliance with tenancy and lease conditions, taking enforcement action where required. Prepare legal documentation and casework for tenancy enforcement and court proceedings. Work collaboratively with internal teams, contractors, police, health services and support agencies. Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders. Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary. Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards. Essential Experience Proven Housing Management experience within a local authority, housing association, ALMO, or social housing provider. Experience managing a housing patch and delivering tenancy management services. Experience investigating and resolving anti-social behaviour cases. Experience undertaking tenancy audits, home visits, estate inspections and tenancy-related checks. Experience managing tenancy breaches and tenancy enforcement action. Experience working with residents, stakeholders and partner agencies to resolve complex housing issues. Strong working knowledge of housing management systems and Microsoft Office applications. Essential Knowledge and Skills Strong knowledge of housing legislation and anti-social behaviour legislation. Understanding of tenancy and leasehold management practices. Experience preparing legal casework and supporting enforcement action. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied caseload effectively. Ability to analyse information, make sound decisions and resolve complex issues. Confidence building positive relationships with residents, colleagues and external partners. Commitment to delivering high-quality services and improving outcomes for residents. Why Apply? Work for a respected London local authority. Flexible hybrid working arrangement. Opportunity to make a genuine impact within local communities. Supportive team environment. Immediate start available. Strong likelihood of contract extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco are recruiting on behalf of a Local Authority for an experienced Housing Inspection Officer to join their Housing team. Location: Croydon Contract: Temporary Hours: Full Time, Monday to Friday Rate: TBC This is an excellent opportunity for a housing professional with experience in property inspections, repairs, maintenance, and disrepair management to help ensure temporary accommodation meets the required standards and remains safe, compliant, and fit for occupation. The Role As a Housing Inspection Officer, you will be responsible for carrying out inspections of temporary accommodation properties, identifying repair and maintenance issues, monitoring accommodation standards, and ensuring providers deliver high-quality housing services. You will play a key role in supporting the council's obligations around property condition, compliance, and resident safety. Key Responsibilities Conduct routine and responsive inspections of temporary accommodation properties. Identify repair, maintenance, and refurbishment requirements and monitor corrective actions. Carry out stock condition inspections to assess building elements, fixtures, fittings, and essential services. Investigate and monitor property disrepair issues, ensuring cases are progressed within agreed timescales. Liaise with accommodation providers, landlords, contractors, and internal stakeholders to ensure repairs are completed to the required standard. Support the management of legal disrepair claims and work closely with relevant teams to minimise risk to the council. Carry out follow-up inspections to verify the quality and completion of repair works. Maintain accurate inspection records, reports, and photographic evidence. Monitor provider performance and contribute to service improvements. About You To be successful in this role, you will have: Experience conducting property or housing inspections. Knowledge of repairs, maintenance, housing standards, and building defects. Experience managing disrepair issues and property-related complaints. Strong report writing and record-keeping skills. Excellent communication and stakeholder management abilities. The ability to work independently and manage a varied workload. Local authority or social housing experience would be advantageous. Apply If you have experience in housing inspections, property maintenance, building surveying, or housing standards and are looking for your next interim opportunity within a Local Authority, we would like to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco are recruiting on behalf of a London Local Authority for a Customer Insight Specialist to join the Housing Needs & Homelessness service. This is an exciting opportunity for an experienced complaints professional to make a real impact by managing Stage 1 complaints, identifying service improvements, and ensuring customer feedback drives positive change across front-line housing services. Working closely with operational teams, managers and key stakeholders, you will ensure complaints are investigated thoroughly, resolved effectively and used as a catalyst for continuous improvement. Customer Insight Specialist - Housing Need & Homelessness Croydon Council Full Time - Monday to Friday, 36 hours per week Fixed Term Contract currently to March 2027 with likely extension Hybrid Working - office is based in Croydon however attendance is flexible (key meetings / occasional in office days) £42,060 per annum The Role As a Customer Insight Specialist, you will: Investigate and respond to Stage 1 complaints relating to Housing Needs and Homelessness services. Take ownership of complex customer issues, ensuring clear, accurate and customer-focused responses. Identify root causes, service failures and opportunities for improvement. Analyse complaint trends and provide meaningful insight to support service improvements. Ensure complaints are managed in line with agreed procedures, timescales and regulatory requirements. Work collaboratively with managers, service teams and external partners to resolve complaints effectively. Support learning-from-complaints reviews and help embed a culture of continuous improvement. Provide guidance and expertise on complaints handling and customer care best practice. Monitor agreed actions and ensure service improvements are delivered. About You Essential Experience Experience handling complaints, investigations or complex customer enquiries. Experience working within Housing Needs, Homelessness, Housing, Local Government or a similarly regulated environment. Experience dealing with members of the public in challenging or sensitive circumstances. Experience building effective relationships with a range of stakeholders. Essential Skills Excellent written communication skills with the ability to produce clear, professional and empathetic responses. Strong analytical and problem-solving abilities. Excellent customer service and stakeholder management skills. Ability to manage competing priorities and meet tight deadlines. Confidence to challenge constructively and influence positive change. Strong organisational skills and attention to detail. A commitment to delivering high-quality services and improved customer outcomes. Essential Knowledge Understanding of complaints management and customer feedback processes. Knowledge of complaint handling best practice, legislation and regulatory requirements. Understanding of Housing Needs and Homelessness services. Proficiency in Microsoft Office applications and case management systems. What's on Offer? £42,060 annual salary. Hybrid and flexible working arrangements. Opportunity to influence service improvements and resident outcomes. Collaborative and supportive working environment. Professional development opportunities. Fixed-term contract until March 2027 with potential for extension. Apply Today If you are passionate about customer experience, complaint resolution and driving service improvement within housing services, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Recruitment Consultant – Engineering, Housing & Construction Bromley (office-based, Monday–Friday) Delivery Consultant: £25K–£32K | Senior Consultant: £32K–£38K + uncapped commission The Company A leading specialist recruitment business, backed by a successful group with multiple high-performing recruitment brands. The business has built a strong reputation across the engineering, housing, and construction markets, working with some of the UK’s most recognised names in the energy and renewables sectors. With over 250 live roles at any given time and continuous demand from major clients, the business is now expanding its team and looking for experienced recruiters to join its growing Bromley office. The Opportunity We’re recruiting across two levels: Delivery Consultants (£25K–£32K) – focusing on candidate resourcing, delivery, and relationship management. Senior Consultants (£32K–£38K) – full 360 responsibility with scope to manage and grow key client accounts. Why Join? Established client base, including the UK’s largest energy provider Over 130 live vacancies with one client alone High-value temps desks with 30+ active runners Top billers generating £30K–£40K in monthly revenue Blend of blue- and white-collar recruitment across energy, gas, electrical, and renewables Commission Structure (uncapped): £0–£10K = 10% £10K–£20K = 20% £20K–£30K = 30% £30K+ = 35% (Top performers consistently achieve the highest bracket.) Perks & Incentives High achievers’ trips (Ibiza, Vegas and more) Quarterly lunch clubs Free parking within walking distance of the office Clear career progression into 360 roles and leadership What We’re Looking For Experienced recruiters with a strong billing or delivery background Temps or perms experience (sector background flexible) Driven, resilient, and motivated individuals who thrive in a fast-paced environment * Fully office-based, 5 days per week This is a chance to join a market-leading recruitment business with a wealth of live vacancies, outstanding earning potential, and the backing of a successful group. Apply today to fast-track your recruitment career with a high-growth, ambitious team

We now have an exciting opportunity for an experienced Maintenance Electrician to join our NHS Maintenance team at Queen Mary's Hospital in Sidcup. Rydon is a successful construction, development, maintenance, investment and management group operating throughout England, predominantly in London and the southern counties. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. The Rydon group operates throughout England, predominantly in London and the southern counties. We are a dynamic, multi-talented organisation, working across a wide range of construction market sectors within the built environment. Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose We now have an exciting opportunity for an experienced Maintenance Electrician to join our NHS Maintenance team at Queen Mary's Hospital in Sidcup. This team which delivers a first-class repairs service in partnership with this large Acute NHS Trust. This is a mobile position where you will be working as part of a highly skilled maintenance team (consisting of mechanical, electrical and multi skilled maintenance operatives). This team are responsible for ensuring that jobs completed meet the desired quality and customer service standards. You will be responsible for planned, preventative and responsive maintenance to ensure that this busy hospital environment is operational at all times. The types of work involve commercial electrical repairs, maintenance and installation. This could involve work with circuit breakers, controls, fuses, lights, motors and more. You will also be involved with completing PPM's (planned preventative maintenance) such as emergency lighting testing. Normal working hours are 8am to 5pm Monday to Friday. You will also participate in an on-call rota system (which offers the opportunity to increase your earnings and be involved in additional urgent repairs). What we can offer you; A competitive starting salary Company van + Fuel card Holiday Entitlement: 25 days per annum Holiday Purchase Scheme: Buy up to an additional 5 days holiday Pension Scheme: 4% contributory. On call allowance and overtime rates paid per call out. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eye Care Vouchers Opportunities for you to progress your career across the business Experience Required The successful candidate will have previous experience gained as a maintenance electrician. This experience will ideally have been gained in an NHS hospital environment, though candidates with strong commercial electrical experience will also be considered (ie experience gained in commercial offices, hotels, education etc). The ideal candidate will hold an NVQ or City and Guilds qualification Level 3 for electrical installations, 18th edition and 2391 or 2394 & 2395 for inspection & testing would be desirable. If you are a qualified electrician, have great people skills and are passionate about delivering excellent quality electrical planned, preventative and responsive maintenance then we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application. TPBN1_UKTJ

We now have an exciting opportunity for a Multi-Skilled Maintenance Operative to join our highly regarded Maintenance team based in Sidcup, Kent. This is a static role based at Queen Mary's Hospital in Sidcup. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. Job Purpose We now have an exciting opportunity for experienced Multi-Skilled Maintenance Operative to join our NHS Maintenance team, which delivers a first-class repairs service in partnership with NHS Trusts. You will join our repairs team based at the Queen Mary's Hospital to provide reactive, planned and preventative maintenance for our NHS Clients. As part of this role, you will work in a 'multi-trade' role providing repairs on a reactive basis with a particular emphasis on general maintenance works to include plumbing works such as changing taps and washers, replacing door handles and locks, and some general wear and tear maintenance (filling of holes/retouching, light plastering). In addition to reactive repairs, there will also be some planned maintenance activities such emergency light testing and water temperature checks, along with planned upgrade works and refurbishment as part of our ongoing efforts to ensure a safe environment for service users. You will work in a live secure healthcare environment and as such its important that proper protocols are followed at all times to ensure a safe and comfortable environment for staff and service users. This is a full time permanent position. Normal working hours are 8am to 5pm Monday to Friday. There is also the opportunity to participate in an on-call rota system (which offers the opportunity to increase your earnings and be involved in additional urgent repairs). What we can offer you; Competitive starting salary Holiday Entitlement: 33 days per annum (inclusive of bank holidays) Holiday Purchase Scheme: Buy up to an additional 5 days holiday On call standby allowance and overtime paid per call out. Pension Scheme: 4% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Full training, ongoing coaching and support Opportunities to progress your career across the business Experience Required Previous relevant experience in the maintenance of buildings is essential, ideally within the NHS (or for a maintenance contractor providing services to the NHS). Alternatively, you will have worked for a maintenance contractor providing a planned/reactive maintenance service in a commercial setting (perhaps a hotel, school, supermarkets etc). You will also have a knowledge of Health & Safety and safe systems of working. You will also need to hold a full UK Driving Licence. You will have the ability to undertake a wide range of general building skills. This could include: plumbing, painting, carpentry, plastering etc. Above all you will have excellent customer service skills and be passionate about providing high quality repairs. This is a genuinely diverse role with excellent scope for personal development. If you have the above skills and experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application. TPBN1_UKTJ

Site Manager - South London Planned Maintenance - Social Housing Up to £250 per day Our Client, a leading nationwide construction contractor are currently looking for an experienced Site Manager to join their planned work division on a temporary contract . Projects that are being delivered will be external planned maintenance schemes of work. They will be being delivered to tower blocks and scattered properties across South London. On a day to day basis, you will act as an integral part of the operational team and carry out the following duties: Management of sub-contractors & direct operatives Lead the site team to the best of your ability Manage delivery of works to specification Have several direct reports to manage including RLO's and office staff Pre & post inspections of works Health & safety & quality checks Complete regular snagging inspections My client are looking for someone that has strong communication skills and a proven track record managing and delivering external planned maintenance projects schemes of work. A valid SMSTS, First Aid and CSCS are required. A valid UK drivers license and your own vehicle is also required for this position. This is a temporary to permanent position which will offer great development opportunities for the successful candidate. If you are interested please apply directly or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

Job Title: Property Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote Daily rate £261.30 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is implementing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing responsibilities. To support the mobilisation and operation of this important service, we are seeking an experienced Property Licensing Officer (Case Review) to join the retained Council team. This role will focus on reviewing and assuring residential property licence applications and cases processed by the Council's delivery partner, ensuring all applications are complete, appropriately evidenced and ready for statutory determination. Key Responsibilities Review licence applications and recommendations submitted by the delivery partner. Assess supporting information, documentation and evidence to ensure compliance with licensing requirements. Review applicant, proposed licence holder and property details to support statutory licensing decisions. Consider fit and proper person information and other relevant licensing criteria. Identify incomplete, inconsistent or complex cases and return or escalate them as required. Review cases requiring additional information, clarification or investigation. Prepare cases for licence determination and support the issuing of draft and final licences. Review proposed licence conditions and identify cases requiring additional or specific conditions. Maintain accurate case records and audit trails. Liaise with the delivery partner to resolve case issues and improve submission quality. Escalate potential non-compliance, suspected unlicensed properties or enforcement concerns. Manage variations, changes of circumstances and other licensing casework. Contribute to quality assurance and performance monitoring activities. About You We are looking for candidates who can quickly become operational within a fast-paced environment and demonstrate strong analytical and case management skills. Essential Skills & Experience Experience within property licensing, housing, regulatory services or similar casework. Experience reviewing and determining complex applications or regulatory cases. Strong analytical skills and attention to detail. Experience working with high-volume case management systems. Ability to interpret legislation, policies, procedures and supporting evidence. Excellent written communication and record-keeping skills. Ability to manage competing priorities and deadlines. Strong organisational skills and sound professional judgement. Desirable Knowledge of the Housing Act 2004 and residential property licensing. Previous experience within a local authority environment. Experience within private sector housing regulation or property licensing services. What We Offer Opportunity to support the delivery of a major residential property licensing programme. Hybrid working arrangements. Fast-paced and rewarding public sector environment. Potential for assignment extension subject to business requirements and performance. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Advisor Lambeth Contract £23.51 per hour PAYE or £30.67 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Advisor. 2-3 days in the office To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual’s needs and circumstances. To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible and inform clients of their assessment outcome. Key Areas of Responsibility To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non-priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. This is one of many vacancies we are recruiting for please visit our website for more opportunities. To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager To maintain and develop an excellent knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self-serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council’s Equal Opportunities Policy and to actively promote and uphold the Council’s FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Job Title: Senior Residential Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote (travel around borough) Daily rate £335 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is introducing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing programme. To support the successful mobilisation and delivery of these schemes, we are seeking an experienced Senior Residential Licensing Officer to provide technical leadership and operational oversight within the Council's retained licensing function. This is an exciting opportunity for an experienced housing, regulatory or property licensing professional to play a key role in ensuring that residential licensing activities are delivered efficiently, compliantly and in accordance with legislative requirements. Key Responsibilities As Senior Residential Licensing Officer, you will: Provide senior technical advice and oversight across Selective, Additional HMO and Mandatory HMO Licensing. Review and manage complex or escalated licensing cases. Support statutory decision-making processes and licence determinations. Provide guidance and support to licensing officers and other members of the licensing team. Undertake quality assurance of licensing decisions, documentation and case records. Identify cases requiring further investigation, inspection, compliance intervention or enforcement referral. Coordinate and schedule property inspections and compliance activity with delivery partners and enforcement teams. Monitor inspection outcomes and ensure appropriate follow-up actions are completed. Liaise with landlords, managing agents and other stakeholders on complex licensing matters. Support landlord engagement activities, including forums, guidance sessions and promotional initiatives. Contribute to the development and improvement of licensing procedures, guidance and operational processes. Monitor workloads, case progression and emerging operational risks. Work closely with contract management colleagues to identify and address quality, performance or compliance issues. Support the continuous improvement of the licensing service. Essential Experience Significant experience in residential property licensing, private sector housing, housing regulation, environmental health or a related field. Strong working knowledge of the Housing Act 2004 and residential property licensing legislation. Experience of Selective Licensing, Additional HMO Licensing and/or Mandatory HMO Licensing. Experience reviewing complex licensing cases and supporting regulatory decision-making. Experience of property inspections, housing standards or compliance activity. Experience providing technical guidance, mentoring or supervising colleagues. Excellent stakeholder management and communication skills.Desirable Experience Previous local government or regulatory services experience. Experience working with systems such as MetaStreet, Uniform or similar licensing and regulatory platforms. What We're Looking For We are seeking a professional who can: Operate effectively in a fast-paced environment. Quickly become productive with minimal supervision. Work collaboratively with internal teams and external delivery partners. Demonstrate excellent attention to detail and sound judgement. Maintain accurate records and robust audit trails. Manage competing priorities and deadlines. Communicate confidently with landlords, residents, colleagues and stakeholders. Work effectively with digital case management systems. Working Arrangements This role is offered on a hybrid basis, with attendance required at Council offices and other locations across the borough as necessary. Regular travel may be required for inspections, stakeholder engagement and operational meetings Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Housing Enforcement Assistant (Property Licensing) Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote Hourly rate £18.92 PAYE / £25.03 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are seeking an experienced and customer-focused Housing Enforcement Assistant to join our team on a temporary 3-month basis to support the implementation of a Property Licensing Scheme. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys providing exceptional customer service while supporting important housing and licensing services. Working as part of a busy team, you will act as a key point of contact for residents, landlords, licence applicants and other stakeholders, responding to enquiries, providing accurate information, and supporting a range of administrative processes related to property licensing and private sector housing services. The role will involve handling telephone, email and written enquiries, maintaining accurate records, supporting casework and ensuring a high standard of customer care at all times. The role aligns closely with responsibilities outlined in the including customer enquiries, property licensing administration, record management and stakeholder liaison. Key Responsibilities Act as a first point of contact for customer enquiries relating to housing, property licensing and related services. Provide accurate, timely and professional advice to members of the public and stakeholders. Respond to telephone, email and written enquiries, complaints and correspondence. Support the administration of property licensing applications and maintain accurate records and databases. Research and gather information to provide informed responses to customer enquiries. Assist with the processing of licensing-related documentation and administrative tasks. Liaise with internal departments, external agencies, landlords, tenants and residents as required. Prioritise and manage a varied workload while maintaining excellent customer service standards. Support the wider team during the implementation of the Property Licensing Scheme. These duties reflect key aspects of the housing enforcement and property licensing support functions described in the attached role profile. Essential Skills and Experience We are looking for candidates who can demonstrate: Excellent customer service skills and experience handling enquiries from members of the public. Strong verbal and written communication skills. Excellent telephone manner and interpersonal skills. Experience working in a busy and demanding environment. Ability to deal with challenging situations professionally, calmly and sensitively. Strong organisational skills with the ability to manage competing priorities. Ability to prepare clear, concise and well-structured responses to customer enquiries and complaints. Ability to work independently, use initiative and research information to provide accurate advice. Good IT skills and experience using databases, Microsoft Office applications and customer management systems. A positive, enthusiastic and adaptable approach to work. Desirable Skills and Experience Knowledge of the housing sector. Knowledge and experience of property licensing schemes. Experience working within a regulatory, enforcement or local authority environment. Understanding of private sector housing services and housing legislation. These areas are highlighted within the attached housing enforcement role profile as beneficial knowledge for supporting property licensing and housing services. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Contracting, Procurement and Commercial Manager Location: Southeast London Rate: £64,938 per annum Contract: permanent Spencer Clarke Group are supporting a local authority to appoint a Contracting, Procurement and Commercial Manager within their Housing Services team. This role supports the procurement and delivery of a broad range of housing-related contracts, including repairs and maintenance, major works, professional services and systems. You will help strengthen governance, improve contract management practices, and make sure contracts are managed effectively with clear controls around performance, risk and payments. Responsibilities include Supporting and leading procurement activity across Housing Services to achieve best value and transparent outcomes Managing a portfolio of contracts, making sure the council meets its obligations and risks are identified early and controlled Overseeing key stages of contract management for contracts run through a Dynamic Purchasing System, ensuring smooth transition into internal processes Working with internal teams such as procurement, finance and legal to support tender activity, evaluation, reporting and approvals Keeping an accurate contract log and maintaining the council's contract management system with up-to-date records and reviews Monitoring TUPE-related risks, gathering and maintaining relevant information from providers, and reporting concerns when needed Producing practical guidance, process documents and manuals, and running workshops to help services follow consistent procedures Supporting robust ordering and payment processes, ensuring payments align to agreed arrangements and purchase orders Preparing and maintaining change control information such as variations and registers and supporting wider governance reporting About you Strong experience in procurement and contract management, ideally within a local authority or large public sector setting Good working knowledge of procurement regulations and best value frameworks, with a strong understanding of commercial risk Confidence managing stakeholders across operational services and corporate teams, including finance and legal Experience supporting tender processes, evaluations, and contract mobilisation activity Comfortable producing clear reports, guidance documents and practical procedures for wider teams to follow How to apply Send your CV or get in touch with Joe O'Halloran at Spencer Clarke Group on (phone number removed) or

We are looking for an experienced Domestic Gas Engineer to join our highly regarded gas operations and maintenance team based in Brockley and Canning Town, London. This is an exciting opportunity to join a leading FM company where you will be working to complete boiler services (CP12's), fault finding and breakdown repairs in residential properties across our portfolio. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. We recognise that it’s our people who make Rydon the success it is today and we understand the importance of career development and training. We’re continuously investing in our people and this is what makes us one of the leading employers within the built environment. Job Purpose We are looking for an experienced Domestic Gas Engineer to join our team on a permanent basis. The role is responsible for providing gas/boiler repairs and boiler servicing in domestic properties on a social housing contract. You will be diagnosing and providing repairs to boilers on a reactive call-out basis as well as routine servicing to gas fired boilers (central heating and hot water systems) to ensure they are working to the required quality standards. You will identify any faults and where possible, rectify these during the visit, issuing the completion certificate (CP12) where the systems meet the required safety and quality standards. The role is based in London with the patch covering Brockley and Canning Town. You will be issued with a company van and fuel card as this is a mobile role. Working hours are Monday to Friday 8am to 5pm. You will also participate in our on-call emergency rota, for which you will receive an on-call allowance and overtime rates paid per call out. What we can offer you Competitive starting salary. Holiday Entitlement: 25 days per annum Holiday Purchase Scheme: Buy up to an additional 5 days holiday On call allowance and overtime paid per call out. Pension Scheme: 4% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eye care vouchers ad Free Flu Vaccinations Full training, ongoing coaching and support Opportunities to progress your career across the business Experience Required You should have strong experience gained as a domestic gas engineer. This experience would ideally have been gained within a maintenance contractor, though candidates working for an energy provider will also be considered. You should have Domestic ACS qualification; CCN1, CPA1, CKR1, CENWAT, HTR1 You’ll be comfortable with undertaking routine servicing as well as repair works across gas fired heating and hot water systems. You will have excellent communication skills and enjoy providing excellent customer services. A keen eye for detail and quality of workmanship is also essential. If this sounds like you, we’d strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page

Health and Wellbeing Practitioner - HMP Brixton Location: Brixton Salary: £27,000 per annum Vacancy Type: Permanent About The Role Are you passionate about recovery, resilience, and making a real impact? Join our Substance Misuse Service at HMP Brixton, delivering life-changing psychosocial interventions within an integrated healthcare model known as New Models of Care (NMOC). Based on site in a men’s Category C resettlement prison, you’ll work as part of a skilled, multidisciplinary team supporting adults experiencing drug and/or alcohol misuse, helping them stabilise, recover, and prepare for release. About the role As a Health and Wellbeing Practitioner, you’ll deliver recovery-orientated, trauma-informed interventions across the prison, including Early Days in Custody (EDiC), planned and unscheduled care, and release and resettlement. Key responsibilities include: Managing a caseload of service users Completing assessments and care plans Delivering structured 1:1 and group interventions Providing harm reduction advice and guidance Contributing to accredited treatment programmes (where relevant) Working closely with healthcare, probation, housing, employment, gym and external drug services to support through-care and resettlement Supporting service targets set by Forward and local commissioners What you’ll need A commitment to recovery-focused, trauma-informed practice Confidence working with individuals presenting substance misuse and low-level mental health needs Willingness to complete the Drug and Alcohol Workforce Development Programme, a mandatory 12-month professional development programme aligned with the OHID capability framework If you’re motivated, compassionate, and ready to make a difference in a challenging but rewarding environment, we’d love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter Death in Service Payment (2x annual salary) * Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application

We are looking for an experienced Domestic Gas Engineer to join our highly regarded gas operations and maintenance team based in Brockley and Canning Town, London. This is an exciting opportunity to join a leading FM company where you will be working to complete boiler services (CP12's), fault finding and breakdown repairs in residential properties across our portfolio. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. We recognise that it's our people who make Rydon the success it is today and we understand the importance of career development and training. We're continuously investing in our people and this is what makes us one of the leading employers within the built environment. Job Purpose We are looking for an experienced Domestic Gas Engineer to join our team on a permanent basis. The role is responsible for providing gas/boiler repairs and boiler servicing in domestic properties on a social housing contract. You will be diagnosing and providing repairs to boilers on a reactive call-out basis as well as routine servicing to gas fired boilers (central heating and hot water systems) to ensure they are working to the required quality standards. You will identify any faults and where possible, rectify these during the visit, issuing the completion certificate (CP12) where the systems meet the required safety and quality standards. The role is based in London with the patch covering Brockley and Canning Town. You will be issued with a company van and fuel card as this is a mobile role. Working hours are Monday to Friday 8am to 5pm. You will also participate in our on-call emergency rota, for which you will receive an on-call allowance and overtime rates paid per call out. What we can offer you Competitive starting salary. Holiday Entitlement: 25 days per annum Holiday Purchase Scheme: Buy up to an additional 5 days holiday On call allowance and overtime paid per call out. Pension Scheme: 4% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eye care vouchers ad Free Flu Vaccinations Full training, ongoing coaching and support Opportunities to progress your career across the business Experience Required You should have strong experience gained as a domestic gas engineer. This experience would ideally have been gained within a maintenance contractor, though candidates working for an energy provider will also be considered. You should have Domestic ACS qualification CCN1, CPA1, CKR1, CENWAT, HTR1 You'll be comfortable with undertaking routine servicing as well as repair works across gas fired heating and hot water systems. You will have excellent communication skills and enjoy providing excellent customer services. A keen eye for detail and quality of workmanship is also essential. If this sounds like you, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page. TPBN1_UKTJ

Adecco are recruiting on behalf of a Local Authority for a Contracts Management Officer. Location: Croydon Hours: Full Time, 36 hours per week Pay Rate: £21.41 per hour PAYE or £28.40 per hour Umbrella Contract: Temporary OngoingAre you an experienced housing, property compliance, or contracts professional looking for your next opportunity within local government? We are seeking a Contracts Management Officer to support the delivery and monitoring of temporary accommodation contracts, ensuring accommodation providers meet contractual obligations, property standards, and health and safety requirements. This is an excellent opportunity to play a vital role in supporting vulnerable residents by ensuring temporary accommodation remains safe, compliant, and fit for purpose. Key Responsibilities Manage and monitor contracts with temporary accommodation providers to ensure compliance with agreed standards and contractual requirements. Review and approve key compliance documentation, including: Gas Safety Certificates Electrical Safety Certificates Fire Risk Assessments Energy Performance Certificates Other statutory health and safety documentation Conduct inspections of temporary accommodation properties, identifying defects, disrepair issues, and compliance concerns. Investigate complaints relating to property standards, repairs, and health and safety matters, ensuring providers take appropriate corrective action. Work closely with accommodation providers, landlords, managing agents, and internal teams to resolve property and contractual issues. Monitor provider performance and recommend appropriate actions where contractual obligations are not being met. Maintain accurate records and data across housing management systems and compliance databases. Produce reports, performance information, responses to enquiries, and support service improvement initiatives. About You We are looking for candidates with: Experience working in housing, property compliance, contract management, temporary accommodation, homelessness, or a related field. Knowledge of housing legislation, landlord and tenant responsibilities, and property compliance requirements. Experience carrying out property inspections and assessing accommodation standards. Strong understanding of health and safety compliance, including gas, electrical, fire safety and related property regulations. Excellent communication and stakeholder management skills. Strong organisational skills with the ability to manage a varied workload and competing priorities. Experience producing reports and maintaining accurate records using IT systems and databases. Apply Now If you have experience in housing compliance, property inspections, contract management, homelessness services, or temporary accommodation management, we'd love to hear from you. Apply today with your updated CV to be considered for this exciting opportunity. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Resale & Staircasing Consultant London Bridge, Hybrid (2 days in office, 3 days remote working) £28,500 to £31,785 (Depending on Experience) Hyde is looking for a Resale & Staircasing Consultant to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Resale & Staircasing Consultant at Hyde, you will manage the marketing and sale of existing shared ownership properties, staircasing sales, repossessions and retirement housing for sale. You will provide a proactive and responsive service to customers, guiding them through the sales journey from initial enquiry through to completion. Key Duties Provide a responsive sales service to shared owners and act as the dedicated point of contact throughout the sales process. Produce and update marketing literature and online property information in line with lease requirements and relevant legislation. Arrange viewings, manage buyer and seller communications, and support applicants in line with Hyde's Allocation and Selection Policy. Liaise with solicitors, valuers, mortgage lenders, financial advisors and Homebuy Agents to progress sales through to completion. Monitor sales activity, prepare completion figures and help ensure sales targets and staircasing receipts are achieved. Why Join Hyde? Hyde is part of the Hyde group one of the UK's leading housing providers, managing and owning around 120,000 homes nationwide. We're committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference. As a Resale & Staircasing Consultant we're seeking someone who can bring: Proven experience in property sales, shared ownership, resale, staircasing or a similar customer-focused sales environment. Strong communication, organisation and attention to detail, with the ability to manage multiple sales cases effectively. A proactive mindset and passion for delivering an excellent customer experience throughout the sales journey. The ability to work collaboratively with customers, solicitors, valuers, mortgage lenders, financial advisors and internal teams. The Benefits of Joining Hyde Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified. TPBN1_UKTJ

Job Title: Property Licensing Technical Assistant - Customer Support Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote Hourly rate £22.77 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is launching new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing responsibilities. As part of this major programme, we are seeking a Licensing Technical Assistant - Customer Support to provide first-line advice and support to landlords, managing agents, residents and other stakeholders using the Council's property licensing service. This is an excellent opportunity for a customer-focused professional with experience in housing, licensing, regulatory services or local government to join a fast-paced team during a significant service mobilisation programme. Key Responsibilities You will: Respond to telephone, email and digital enquiries relating to property licensing schemes. Provide clear and accurate guidance on licensing requirements, application processes, documentation, fees and next steps. Support customers experiencing difficulties with applications or online licensing systems. Resolve enquiries at the first point of contact wherever possible. Review basic case and application information and provide progress updates. Escalate technical or statutory matters through the appropriate channels. Liaise with delivery partners and internal teams to resolve customer queries efficiently. Maintain accurate records of enquiries, outcomes and escalations. Contribute to improving customer guidance, FAQs and online information. Support landlord engagement and communications activities when required. Assist with administrative and technical licensing tasks during busy periods. About You We are looking for candidates who can demonstrate: Essential Skills and Experience Experience in customer service within housing, licensing, regulatory services, local government or a similar environment. Experience handling complex customer enquiries. Excellent written and verbal communication skills. The ability to explain technical information clearly and confidently. Strong problem-solving skills and a commitment to achieving first-contact resolution. Experience using case management, CRM or licensing systems. A professional and customer-focused approach. Confidence in dealing with challenging or dissatisfied customers. Knowledge of property licensing or the private rented sector. Previous local authority experience. Familiarity with housing or regulatory services. What We're Looking For Successful candidates will be able to: Work effectively in a fast-paced environment. Become operational quickly with minimal supervision. Collaborate with colleagues and external partners. Maintain accurate records and audit trails. Manage competing priorities and deadlines. Demonstrate sound judgement and attention to detail. Communicate effectively with a wide range of stakeholders. Work confidently with digital systems and technology. Working Arrangements This role operates on a hybrid working basis, with attendance at Council offices and other locations as required. Candidates should be available to start at short notice to support service mobilisation and early delivery. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We now have an exciting opportunity for an experienced Maintenance Electrician to join our NHS Maintenance team at Queen Mary's Hospital in Sidcup. Rydon is a successful construction, development, maintenance, investment and management group operating throughout England, predominantly in London and the southern counties. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. The Rydon group operates throughout England, predominantly in London and the southern counties. We are a dynamic, multi-talented organisation, working across a wide range of construction market sectors within the built environment. Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose We now have an exciting opportunity for an experienced Maintenance Electrician to join our NHS Maintenance team at Queen Mary's Hospital in Sidcup. This team which delivers a first-class repairs service in partnership with this large Acute NHS Trust. This is a mobile position where you will be working as part of a highly skilled maintenance team (consisting of mechanical, electrical and multi skilled maintenance operatives). This team are responsible for ensuring that jobs completed meet the desired quality and customer service standards. You will be responsible for planned, preventative and responsive maintenance to ensure that this busy hospital environment is operational at all times. The types of work involve commercial electrical repairs, maintenance and installation. This could involve work with circuit breakers, controls, fuses, lights, motors and more. You will also be involved with completing PPM's (planned preventative maintenance) such as emergency lighting testing. Normal working hours are 8am to 5pm Monday to Friday. You will also participate in an on-call rota system (which offers the opportunity to increase your earnings and be involved in additional urgent repairs). What we can offer you; A competitive starting salary Company van + Fuel card Holiday Entitlement: 25 days per annum Holiday Purchase Scheme: Buy up to an additional 5 days holiday Pension Scheme: 4% contributory. On call allowance and overtime rates paid per call out. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eye Care Vouchers Opportunities for you to progress your career across the business Experience Required The successful candidate will have previous experience gained as a maintenance electrician. This experience will ideally have been gained in an NHS hospital environment, though candidates with strong commercial electrical experience will also be considered (ie experience gained in commercial offices, hotels, education etc). The ideal candidate will hold an NVQ or City and Guilds qualification Level 3 for electrical installations, 18th edition and 2391 or 2394 & 2395 for inspection & testing would be desirable. If you are a qualified electrician, have great people skills and are passionate about delivering excellent quality electrical planned, preventative and responsive maintenance then we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application

Adecco are recruiting on behalf of a Local Authority for an experienced Housing Inspection Officer to join their Housing team. Location: Croydon Contract: Temporary Hours: Full Time, Monday to Friday Rate: TBC This is an excellent opportunity for a housing professional with experience in property inspections, repairs, maintenance, and disrepair management to help ensure temporary accommodation meets the required standards and remains safe, compliant, and fit for occupation. The Role As a Housing Inspection Officer, you will be responsible for carrying out inspections of temporary accommodation properties, identifying repair and maintenance issues, monitoring accommodation standards, and ensuring providers deliver high-quality housing services. You will play a key role in supporting the council's obligations around property condition, compliance, and resident safety. Key Responsibilities Conduct routine and responsive inspections of temporary accommodation properties. Identify repair, maintenance, and refurbishment requirements and monitor corrective actions. Carry out stock condition inspections to assess building elements, fixtures, fittings, and essential services. Investigate and monitor property disrepair issues, ensuring cases are progressed within agreed timescales. Liaise with accommodation providers, landlords, contractors, and internal stakeholders to ensure repairs are completed to the required standard. Support the management of legal disrepair claims and work closely with relevant teams to minimise risk to the council. Carry out follow-up inspections to verify the quality and completion of repair works. Maintain accurate inspection records, reports, and photographic evidence. Monitor provider performance and contribute to service improvements. About You To be successful in this role, you will have: Experience conducting property or housing inspections. Knowledge of repairs, maintenance, housing standards, and building defects. Experience managing disrepair issues and property-related complaints. Strong report writing and record-keeping skills. Excellent communication and stakeholder management abilities. The ability to work independently and manage a varied workload. Local authority or social housing experience would be advantageous. Apply If you have experience in housing inspections, property maintenance, building surveying, or housing standards and are looking for your next interim opportunity within a Local Authority, we would like to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Assistant Site Manager - Mitcham External Planned Maintenance- Social Housing Up to £38,000 plus package Our Client, a construction contractor are currently looking for an Assistant Site Manager to join their planned works division. Projects that are being delivered will be a mixture of internal and external plan maintenance projects on a 10 year contract to street properties in the area . They are being delivered to tower blocks and scattered properties in Mitcham and the surrounding areas. On a day to day basis, you will act as an integral part of the operational team and carry out the following duties: Management of sub-contractors & direct operatives Lead the site team to the best of your ability Manage delivery of works to specification Have several direct reports to manage including RLO's and office staff Pre & post inspections of works Health & safety & quality checks My client are looking for someone with strong communication skills and a proven track record managing and delivering planned maintenance projects. A valid SSSTS or SMSTS, First Aid, CSCS, and Asbestos Awareness are required. This is a permanent position which will offer development as well as great progression opportunities for the successful candidate. If you are interested please apply directly or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

Adecco are recruiting on behalf of a London Local Authority for a Customer Insight Specialist to join the Housing Needs & Homelessness service. This is an exciting opportunity for an experienced complaints professional to make a real impact by managing Stage 1 complaints, identifying service improvements, and ensuring customer feedback drives positive change across front-line housing services. Working closely with operational teams, managers and key stakeholders, you will ensure complaints are investigated thoroughly, resolved effectively and used as a catalyst for continuous improvement. Customer Insight Specialist - Housing Need & Homelessness Croydon Council Full Time - Monday to Friday, 36 hours per week Fixed Term Contract currently to March 2027 with likely extension Hybrid Working - office is based in Croydon however attendance is flexible (key meetings / occasional in office days) £42,060 per annum The Role As a Customer Insight Specialist, you will: Investigate and respond to Stage 1 complaints relating to Housing Needs and Homelessness services. Take ownership of complex customer issues, ensuring clear, accurate and customer-focused responses. Identify root causes, service failures and opportunities for improvement. Analyse complaint trends and provide meaningful insight to support service improvements. Ensure complaints are managed in line with agreed procedures, timescales and regulatory requirements. Work collaboratively with managers, service teams and external partners to resolve complaints effectively. Support learning-from-complaints reviews and help embed a culture of continuous improvement. Provide guidance and expertise on complaints handling and customer care best practice. Monitor agreed actions and ensure service improvements are delivered. About You Essential Experience Experience handling complaints, investigations or complex customer enquiries. Experience working within Housing Needs, Homelessness, Housing, Local Government or a similarly regulated environment. Experience dealing with members of the public in challenging or sensitive circumstances. Experience building effective relationships with a range of stakeholders. Essential Skills Excellent written communication skills with the ability to produce clear, professional and empathetic responses. Strong analytical and problem-solving abilities. Excellent customer service and stakeholder management skills. Ability to manage competing priorities and meet tight deadlines. Confidence to challenge constructively and influence positive change. Strong organisational skills and attention to detail. A commitment to delivering high-quality services and improved customer outcomes. Essential Knowledge Understanding of complaints management and customer feedback processes. Knowledge of complaint handling best practice, legislation and regulatory requirements. Understanding of Housing Needs and Homelessness services. Proficiency in Microsoft Office applications and case management systems. What's on Offer? £42,060 annual salary. Hybrid and flexible working arrangements. Opportunity to influence service improvements and resident outcomes. Collaborative and supportive working environment. Professional development opportunities. Fixed-term contract until March 2027 with potential for extension. Apply Today If you are passionate about customer experience, complaint resolution and driving service improvement within housing services, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We now have an exciting opportunity for a Multi-Skilled Maintenance Operative to join our highly regarded Maintenance team based in Sidcup, Kent. This is a static role based at Queen Mary's Hospital in Sidcup. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. Job Purpose We now have an exciting opportunity for experienced Multi-Skilled Maintenance Operative to join our NHS Maintenance team, which delivers a first-class repairs service in partnership with NHS Trusts. You will join our repairs team based at the Queen Mary's Hospital to provide reactive, planned and preventative maintenance for our NHS Clients. As part of this role, you will work in a 'multi-trade' role providing repairs on a reactive basis with a particular emphasis on general maintenance works to include plumbing works such as changing taps and washers, replacing door handles and locks, and some general wear and tear maintenance (filling of holes/retouching, light plastering). In addition to reactive repairs, there will also be some planned maintenance activities such emergency light testing and water temperature checks, along with planned upgrade works and refurbishment as part of our ongoing efforts to ensure a safe environment for service users. You will work in a live secure healthcare environment and as such its important that proper protocols are followed at all times to ensure a safe and comfortable environment for staff and service users. This is a full time permanent position. Normal working hours are 8am to 5pm Monday to Friday. There is also the opportunity to participate in an on-call rota system (which offers the opportunity to increase your earnings and be involved in additional urgent repairs). What we can offer you; Competitive starting salary Holiday Entitlement: 33 days per annum (inclusive of bank holidays) Holiday Purchase Scheme: Buy up to an additional 5 days holiday On call standby allowance and overtime paid per call out. Pension Scheme: 4% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Full training, ongoing coaching and support Opportunities to progress your career across the business Experience Required Previous relevant experience in the maintenance of buildings is essential, ideally within the NHS (or for a maintenance contractor providing services to the NHS). Alternatively, you will have worked for a maintenance contractor providing a planned/reactive maintenance service in a commercial setting (perhaps a hotel, school, supermarkets etc). You will also have a knowledge of Health & Safety and safe systems of working. You will also need to hold a full UK Driving Licence. You will have the ability to undertake a wide range of general building skills. This could include: plumbing, painting, carpentry, plastering etc. Above all you will have excellent customer service skills and be passionate about providing high quality repairs. This is a genuinely diverse role with excellent scope for personal development. If you have the above skills and experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application

Housing Officer London Local Authority | Hybrid Working | Immediate Start Adecco is proud to be recruiting for an experienced Housing Officer on behalf of a large London local authority. Please note: Previous Housing Management experience within a local authority, housing association, ALMO, or social housing provider is essential. Applications without direct Housing Management experience cannot be considered. This is an excellent opportunity to join a busy and supportive housing team, delivering frontline housing services and making a real difference to residents and communities. Role Details Full Time, 36 hours per week, Monday to Friday Temporary assignment for an initial 3 months with likely extension £22.41 per hour PAYE (or Umbrella equivalent) Hybrid working, typically 2 to 3 days on patch and in the office, with the remainder working from home Immediate start available IT equipment provided Mileage and travel expenses reimbursed for visits Parking permit provided for estate inspections and resident visits Housing patch of approximately 700 properties About the Role As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods. The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes. Key Responsibilities Manage a designated patch of tenancies and leasehold properties. Deliver effective tenancy and neighbourhood management services. Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes. Conduct tenancy audits, estate inspections, property visits and pre-termination inspections. Support vulnerable residents and work with partner organisations to help sustain tenancies. Monitor estate standards and identify opportunities for environmental and community improvements. Ensure compliance with tenancy and lease conditions, taking enforcement action where required. Prepare legal documentation and casework for tenancy enforcement and court proceedings. Work collaboratively with internal teams, contractors, police, health services and support agencies. Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders. Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary. Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards. Essential Experience Proven Housing Management experience within a local authority, housing association, ALMO, or social housing provider. Experience managing a housing patch and delivering tenancy management services. Experience investigating and resolving anti-social behaviour cases. Experience undertaking tenancy audits, home visits, estate inspections and tenancy-related checks. Experience managing tenancy breaches and tenancy enforcement action. Experience working with residents, stakeholders and partner agencies to resolve complex housing issues. Strong working knowledge of housing management systems and Microsoft Office applications. Essential Knowledge and Skills Strong knowledge of housing legislation and anti-social behaviour legislation. Understanding of tenancy and leasehold management practices. Experience preparing legal casework and supporting enforcement action. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied caseload effectively. Ability to analyse information, make sound decisions and resolve complex issues. Confidence building positive relationships with residents, colleagues and external partners. Commitment to delivering high-quality services and improving outcomes for residents. Why Apply? Work for a respected London local authority. Flexible hybrid working arrangement. Opportunity to make a genuine impact within local communities. Supportive team environment. Immediate start available. Strong likelihood of contract extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Under-Occupation Officer Croydon, CR0 1EA, Hybrid Working (3 Days Office / 2 Days Remote) ⏰ 36 Hours per Week, Monday to Friday 3-Month Contract (Potential for Extension) £18.92 per hour PAYE About the Role We are seeking an experienced and customer-focused Under-Occupation Officer to join a busy Housing Needs and Assessments team. This is an exciting opportunity to play a key role in helping residents access more suitable housing, making best use of available housing stock, and supporting under-occupying households to move into appropriately sized accommodation. You will work closely with tenants, housing partners, local authorities, and internal stakeholders to deliver effective housing solutions and improve outcomes for residents. Key Responsibilities Provide advice, guidance and practical support to under-occupying households looking to move to more suitable accommodation. Manage a caseload of residents, undertaking assessments, home visits, risk assessments and support plans. Promote housing mobility initiatives, including mutual exchanges and other rehousing schemes. Organise and support promotional events, open days and outreach activities. Liaise with housing associations, local authorities, landlords, contractors and support agencies to facilitate successful moves. Maintain accurate case records, reports and service databases. Respond to enquiries from residents, councillors, partner organisations and other stakeholders. Assist in the development and implementation of housing initiatives, policies and procedures. Monitor expenditure associated with the scheme and support project work as required. Deliver presentations, briefings and reports to a range of audiences. Essential Knowledge & Experience Knowledge of Housing Allocations processes and housing mobility schemes. Experience working with members of the public in a customer-facing environment. Understanding of working within budgetary constraints. Experience managing a varied workload and meeting performance targets. Essential Skills Excellent verbal and written communication skills with the ability to communicate clearly and effectively. Strong organisational and planning skills. Ability to build positive relationships with residents, colleagues and external partners. Problem-solving and customer service skills. Ability to work independently and prioritise competing demands. Flexible and adaptable approach to changing priorities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Register & Advice Officer Location: Croydon, CR0 1EA (Hybrid Working) Contract: 3 Month Temporary Assignment (Possible Extension) Hours: 36 hours per week, Monday to Friday Pay Rate: £21.41 per hour PAYE Office Attendance: 3 days office-based, 2 days remote working Are you experienced in housing needs, allocations, housing register assessments, or housing advice? We are recruiting for a Housing Register & Advice Officer to join a busy Housing Needs team, supporting residents by assessing housing applications, providing expert housing advice, and ensuring fair access to social housing opportunities. This is an excellent opportunity for a housing professional who is passionate about delivering high-quality customer service and supporting vulnerable residents through complex housing issues. The Role As a Housing Register & Advice Officer, you will be responsible for assessing applications to the housing register, determining eligibility and priority in line with housing legislation and allocation policies, and providing comprehensive housing advice to residents. Key responsibilities include: Assessing housing register applications and determining eligibility, priority, and banding. Verifying applications through evidence gathering, records checks, and liaison with internal and external partners. Providing housing advice and guidance to applicants, helping them understand their housing options and prospects. Managing medical priority assessments and coordinating relevant supporting evidence. Maintaining accurate case records and ensuring compliance with policies, procedures, and legislation. Responding to enquiries from residents, advocates, councillors, and MPs within agreed timescales. Identifying safeguarding and child protection concerns and making appropriate referrals. Working collaboratively with housing providers, support agencies, and council departments to achieve positive outcomes for residents. Promoting alternative housing solutions, mobility schemes, and home ownership initiatives where appropriate.Essential Requirements We are seeking candidates who can demonstrate: Good knowledge of social housing, housing allocations, homelessness legislation, and housing register processes. Experience assessing housing applications or working within a housing needs, allocations, homelessness, or housing advice environment. Strong customer service skills with the ability to explain complex housing matters clearly and sensitively. Demonstrable empathy and commitment to supporting vulnerable residents. Ability to make sound, evidence-based decisions whilst applying legislation, policy, and procedural guidance accurately. Excellent organisational skills with the ability to manage a high-volume caseload and competing priorities. Strong written communication skills, including drafting professional correspondence, reports, and case notes. High levels of accuracy and attention to detail. Experience working collaboratively with internal teams and external partners. Resilience and professionalism when dealing with challenging situations. Good IT skills, including experience using case management systems, databases, and Microsoft Office applications. Ability to prioritise work effectively and meet deadlines.What's on Offer? £16.36 per hour PAYE Hybrid working arrangement (3 days office / 2 days remote) 36-hour working week, Monday to Friday Initial 3-month contract with potential extension Opportunity to make a genuine difference to residents facing housing challengesIf you have experience within Housing Needs, Allocations, Homelessness Prevention, Housing Advice, or Housing Register services and are looking for your next opportunity, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Senior Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote (travel around borough) Daily rate £335 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is introducing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing programme. To support the successful mobilisation and delivery of these schemes, we are seeking an experienced Senior Residential Licensing Officer to provide technical leadership and operational oversight within the Council's retained licensing function. This is an exciting opportunity for an experienced housing, regulatory or property licensing professional to play a key role in ensuring that residential licensing activities are delivered efficiently, compliantly and in accordance with legislative requirements. Key Responsibilities As Senior Residential Licensing Officer, you will: Provide senior technical advice and oversight across Selective, Additional HMO and Mandatory HMO Licensing. Review and manage complex or escalated licensing cases. Support statutory decision-making processes and licence determinations. Provide guidance and support to licensing officers and other members of the licensing team. Undertake quality assurance of licensing decisions, documentation and case records. Identify cases requiring further investigation, inspection, compliance intervention or enforcement referral. Coordinate and schedule property inspections and compliance activity with delivery partners and enforcement teams. Monitor inspection outcomes and ensure appropriate follow-up actions are completed. Liaise with landlords, managing agents and other stakeholders on complex licensing matters. Support landlord engagement activities, including forums, guidance sessions and promotional initiatives. Contribute to the development and improvement of licensing procedures, guidance and operational processes. Monitor workloads, case progression and emerging operational risks. Work closely with contract management colleagues to identify and address quality, performance or compliance issues. Support the continuous improvement of the licensing service. Essential Experience Significant experience in residential property licensing, private sector housing, housing regulation, environmental health or a related field. Strong working knowledge of the Housing Act 2004 and residential property licensing legislation. Experience of Selective Licensing, Additional HMO Licensing and/or Mandatory HMO Licensing. Experience reviewing complex licensing cases and supporting regulatory decision-making. Experience of property inspections, housing standards or compliance activity. Experience providing technical guidance, mentoring or supervising colleagues. Excellent stakeholder management and communication skills.Desirable Experience Previous local government or regulatory services experience. Experience working with systems such as MetaStreet, Uniform or similar licensing and regulatory platforms. What We're Looking For We are seeking a professional who can: Operate effectively in a fast-paced environment. Quickly become productive with minimal supervision. Work collaboratively with internal teams and external delivery partners. Demonstrate excellent attention to detail and sound judgement. Maintain accurate records and robust audit trails. Manage competing priorities and deadlines. Communicate confidently with landlords, residents, colleagues and stakeholders. Work effectively with digital case management systems. Working Arrangements This role is offered on a hybrid basis, with attendance required at Council offices and other locations across the borough as necessary. Regular travel may be required for inspections, stakeholder engagement and operational meetings Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser