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Neighbourhood Housing Officer Adecco are recruiting on behalf of the Local Authority for a Neighbourhood Housing Officer. Contract Details: Type: Temporary for 2/3 months Pay: £22.02 per hour (PAYE) / £29.30 per hour (Umbrella) Assignment Location - Northolt Housing Hub Working Arrangements: Fully office based/onsite * Hours: Full time, 35 hours per week (Monday to Friday) About the Role: We are seeking an experienced and customer-focused Housing Officer to deliver a high-quality housing management service to residents within the community. The successful candidate will support residents across a range of tenures, ensuring excellent tenancy management, neighbourhood standards, and resident engagement. This is an exciting opportunity for a proactive individual who is passionate about delivering exceptional housing services and supporting residents to sustain their tenancies. Key Responsibilities: Manage a designated patch of properties, including Social Housing tenants, leaseholders, and sheltered residents Deliver excellent customer service to residents and service users Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications, and transfers Conduct estate inspections, home visits, and resident meetings Work collaboratively with internal departments and external agencies to support vulnerable residents Support residents with tenancy sustainment and signpost to relevant support services where appropriate Respond to complaints, enquiries, and correspondence within agreed timescales Monitor communal areas and ensure health and safety issues are addressed promptly Assist with safeguarding vulnerable residents and making referrals where necessary Support legal processes including court attendance and enforcement action where required * Maintain accurate records and ensure compliance with housing policies and legislation Essential Skills and Experience: Experience of managing Social Housing residents Experience of delivering exceptional customer service Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation Ability to work as part of a team Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners Ability to problem-solve quickly and identify challenges and develop practical, effective solutions Ability to negotiate with various parties and resolve conflicts to achieve positive outcomes and maintain harmonious relationships Ability to plan, organise and produce work of a high standard * Understanding of Equality & Diversity principles and the ability to apply them to service provision while respecting confidentiality and the dignity of others Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Support Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Housing Support Worker Location: Brent. This is a floating support service which means locations vary from outreach sites, personal homes, and our office.Please be kindly aware although there is step free access at our base office, we cannot guarantee step free access in our outreach sites and participant homes. Salary: £28,800 (Annual) Shift Pattern: 5 month fixed term contract, 37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependent on service and participant requirements. About the Role We're hiring a Housing Support Worker to join our floating support service which is based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer with their mental health, have substance misuse, and/or could have a learning disability. You will support participants on their journey towards recovery, reablement, and independence, all within a compassionate, trauma informed environment. In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! Key Responsibilities Include: Support participants will all aspects of their housing needs to support them ensure sustainable housing. Co-create tailored support plans which are centered towards the participants needs. Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant. Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration. Complete safeguarding and other referrals where required. About You This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centered environment with real compassion and a non judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have: Understanding of the housing support needs that people with multiple, and complex needs face Knowledge of external environment to support those who have experienced or are experiencing homelessness Experience of working with people of complex backgrounds and/or a good understanding of the sector Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards * EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week £245 per day Umbrella inside IR35 IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment Confident conducting interviews, assessments, and drafting detailed decision letters Excellent communication skills, with the ability to explain complex legal matters clearly to customers Strong negotiation and problem-solving skills, particularly with landlords and support services Customer-focused approach with empathy for vulnerable individuals Organised, resilient, and able to work to strict statutory deadlinesKey Responsibilities Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017 Make robust, legally sound decisions on eligibility, priority need, and intentionality Take proactive steps to prevent and relieve homelessness through early intervention and casework Interview and support customers at risk, providing clear advice on housing options and alternatives Negotiate with landlords and partners to secure sustainable accommodation solutions Liaise with internal departments, legal services, and external agencies to deliver positive outcomes Maintain accurate case records and ensure compliance with statutory duties Identify safeguarding concerns and support vulnerable households appropriately Contribute to reducing reliance on temporary accommodation and improving service outcomesWhy Apply? Competitive daily rate Flexible hybrid working arrangement Opportunity to contribute directly to reducing homelessness and improving residents' lives Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £22.02 PAYE / £28.71 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Local Welfare Assistance Officer, you will play a vital role in supporting residents experiencing financial hardship. You will assess and administer applications for a range of discretionary funds, provide welfare benefits advice, collaborate with internal and external partners, and help residents achieve greater financial stability. Key Responsibilities Administer applications for Local Welfare Provision, Discretionary Housing Payments (DHP), and Discretionary Council Tax Support/Hardship schemes in line with legislation and local policy. Deliver high‑quality, timely assessments and make fair, evidence‑based decisions. Assist residents with applications and provide comprehensive advice on welfare benefits, expenditure minimisation, and debt issues. Conduct home visits where necessary and work collaboratively with community organisations, charities, landlords, housing teams, and the DWP. Maintain accurate records, produce statistical data, and manage your caseload effectively. Identify potentially fraudulent claims and escalate appropriately. Use council IT systems to process awards, load payments, and update case notes. Experience We are seeking applicants with recent experience in the following areas: Administering Local Welfare Provision / Household Support FundYou will have recent experience assessing emergency financial support applications, crisis awards, or household support funding, including verifying evidence, determining eligibility, and making decisions based on policy. Administering Discretionary Housing Payments (DHP)You will be confident reviewing and processing DHP applications, understanding housing need, affordability assessments, and the regulatory framework governing DHP awards. Administering a Discretionary Council Tax SchemeYou have experience assessing Council Tax Support Hardship Fund or a similar discretionary council tax reduction scheme, including calculating awards and applying local scheme criteria. What You'll Bring Strong knowledge of welfare benefits legislation, including Housing Benefit and Council Tax Support. Analytical skills and the ability to apply discretion impartially. Excellent communication skills, both written and verbal. Ability to work independently, manage competing priorities, and meet strict deadlines. Experience supporting vulnerable residents with empathy, professionalism, and confidentiality. Ability to use Word, Excel, and council IT systems confidently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco are recruiting on behalf of Ealing Council for a Prevent & Hate Crime Officer to join the Safer Communities Department. Contract Details: Type: Temporary Pay: £20.96 per hour (PAYE) / £27.89 per hour (Umbrella) Location: Perceval House, Ealing Working Arrangements: Hybrid, 1- 2 days per week in the office Hours: Part Time role working, 21 hours per weekThis is a key role supporting Ealing Council's work on Prevent, counter terrorism (CONTEST), and hate crime, helping to build strong community resilience and safeguard vulnerable individuals. About the Role The Community Resilience Support Officer will play a central role in supporting the delivery of the council's Counter-Terrorism strategy (CONTEST), including leading the coordination of Ealing's multi-agency Channel Panel for individuals vulnerable to radicalisation. The role also supports the development and delivery of the council's Hate Crime Strategy, coordinating partnership boards, stakeholder engagement, and awareness campaigns across the borough. This post is subject to safer recruitment practices and requires a Disclosure and Barring Service (DBS) check. Key Responsibilities Coordinate Ealing's CONTEST Board, Channel Panel, and Hate Crime Partnership meetings, including agendas, minutes, and reports for senior leadership Manage information sharing for Channel and safeguarding panels Maintain quarterly forward plans and team activity schedules Oversee shared digital work spaces and Prevent and Community Resilience mailboxes Support monitoring and reporting for the Community Cohesion Resilience Programme Develop and maintain databases to track delivery and outcomes Communicate effectively with internal and external stakeholders Build community links and encourage civil society participation in resilience initiatives Support the establishment of a Community Resilience Forum Contribute to local risk assessments and action plans for Prevent and hate crime Design and distribute feedback surveys using Microsoft Forms Conduct project visits to ensure quality assurance Produce monthly tension logs and quarterly service reports Promote equality, diversity, and inclusion in all work Ensure compliance with GDPR, confidentiality, and health & safety requirements Support ad hoc duties within the Community Resilience Team as requiredKey Relationships You will work closely with: Children's Services, Adult Social Care, Housing, Youth Justice, Public Health, and Community Safety Voluntary and faith sector organisations Metropolitan Police Service and Probation NHS partners and Integrated Care Boards Schools, colleges, and the University of West LondonEssential Knowledge, Skills and Experience Sound knowledge of hate crime and the Prevent strand of the UK Government's counter-terrorism strategy Excellent written and verbal communication skills, including report writing and minute-taking Experience managing projects, coordinating events, and meeting deadlines Ability to analyse and present data to inform decision-making Strong partnership-working and influencing skills Confident use of Microsoft Office, web tools, and social media Educated to degree level or equivalent in a relevant field Experience delivering public safety or community resilience initiatives, ideally in a local authority or multi-agency environment Experience designing and delivering workshops or training sessionsApply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Customer Relations Officer Location: Local authority based in Hounslow Hourly rate: £21.41 PAYE/ £28.48 Umbrella Contract Length: 3-month temporary contract (possibility of extension) Working Pattern: Monday- Friday, 8.45am- 5pm (36 hours per week) Working Arrangements: Hybrid model: 2 days in Hounslow House office, 3 days working remotely ASAP Start Job Purpose: As a Customer Relations Officer (Housing) you will play a key role in overseeing and working with housing and Social care colleagues to resolve complaints within statutory and corporate timescales. A core function will also be to ensure compliance with the Housing Ombudsman and Local Government and Social Care Ombudsman Complaint Handling Code. Job Duties: Ensure all service complaints are dealt with in a professional manner, within set timescales ensuring strict compliance with the Councils Complaints Procedure. To be clear, helpful and manage expectations in any telephone conversations and written communication with complainants Keep excellent records of interactions with customers and any other relevant information received and ensure appropriate actions are taken, updating colleagues, casework and computer records as required to enable regular monitoring of the service. To undertake such assignments of research, analysis, report writing and monitoring as required. To work with housing colleagues to ensure Ombudsman cases are investigated and responded to within Ombudsman timescales To work within the processes in place and highlight areas for development to continually improve the service provided. To use and help develop supporting IT software through workshops, testing and identifying new ways of working to maximise the effectiveness of the service. To administer corporate policies in respect of Data Protection, Freedom of Information and Environmental Information Requests. To take ownership of the liaison of composite housing complaints and composite housing Ombudsman cases to ensure a quality and timely response and resolution. To liaise with Senior Managers, Heads of Service, housing service areas as part of remedial activities to remedy areas of failure. Person Specification: The ideal candidate must have: Previous experience working on complaints for a council or similar public sector organisation. Experience and/or skills in ensuring the Stage 1 and Stage 2 corporate complaint process is effectively implemented in line with the Ombudsman Complaint Handling Code and Complaints, Comments and Compliments policy. Experience in ensuring service complaints are dealt with in a professional manner, within set timescales ensuring strict compliance with the Councils Complaints Procedure. Demonstrable skills and experience of being clear, helpful and manage expectations in any telephone conversations and written communication with complainants. Skills to take ownership of the liaison of composite housing complaints and composite housing Ombudsman cases to ensure a quality and timely response and resolution. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We're looking for a kind, compassionate and resilient Support workers to join our Homelessness and Complex needs Service located in Brent. £30,784.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS (take this out if BSW advert) Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package. The shift pattern of the role consist of: 40 hours 1 x scattered site 2 x Pound Lane Shift pro-rota 7.30-3.30 and 1.30 -9.30 shift pattern with weekends included. What you'll do: Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager Oversee the daily running of the service ensuring all health and safety responsibilities are met Raise safeguarding alerts and complete incident reports within specified timeframe Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team. Develop and maintain links with all key agencies and service providers in the local community * Empower customers to ensure they receive the service and benefits they are entitled to This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you:  Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement  Approachable and open behaviour  Prefers working as part of a group or team  Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement What you'll bring: Desirable: - Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector. About us: If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Service Improvement & Homelessness Reviews Officer Adecco are recruiting on behalf of the Local Authority for an experienced and highly skilled Service Improvement & Review Officer to join the Housing Demand team based at Perceval House, Ealing. This is an exciting opportunity for a housing professional with strong knowledge of homelessness legislation and statutory review processes to play a key role in ensuring fair, transparent and legally compliant housing decisions. Contract Details: Type: Temporary Pay: £300 per day Umbrella Location: Perceval House, Ealing Working Arrangements: Hybrid * Hours: Full time, 35 hours per week (Monday to Friday) Key Responsibilities: Conduct statutory homelessness and housing register reviews in line with Parts VI and VII of the Housing Act 1996 Analyse complex case files and review evidence to determine whether decisions should be upheld or overturned Produce high-quality and legally robust review decision letters Manage a complex caseload and ensure reviews are completed within statutory timescales Liaise with applicants, representatives, internal departments and external agencies Support Legal Services with County Court appeals, Judicial Reviews and legal challenges Attend court hearings and provide evidence where required Monitor review outcomes and contribute to service improvement initiatives Deliver guidance and training to officers on legislation, procedure and case law updates Maintain accurate records and performance data in line with audit and compliance requirements Key Requirements: Strong working knowledge of the Housing Act 1996 (Parts VI and VII) and related legislation Experience conducting statutory housing or homelessness reviews Excellent written communication skills with the ability to produce detailed decision letters Ability to manage competing priorities and work within statutory deadlines Experience liaising with legal teams, stakeholders and vulnerable customers Strong organisational and analytical skills Competent using Microsoft Office and housing management systems Minimum of 5 GCSEs (or equivalent), including English and Maths, or relevant housing experience/qualification This role requires a professional who can work independently, demonstrate sound judgement and contribute to delivering high-quality housing review services within a fast-paced local authority environment. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Lawyer (Locum) Location: Perceval House (Hybrid working) Contract Length: 3 months (likely extension) Start Date: ASAP (Vacant post) Interviews: ASAP Rate: £40.54-£45.18 Umbrella / £30.31-£33.78 PAYE The Opportunity We're working with a local authority seeking an experienced Housing Lawyer to join their Legal Services team on a locum basis. This is an excellent opportunity to handle a diverse and high-profile caseload, advising on complex housing law matters and supporting key council functions. Key Responsibilities Provide highly technical and specialist legal advice across housing law, including homelessness, community safety, judicial review, inquests, and inquiries. Conduct both straightforward and complex proceedings, including evaluation of evidence, case preparation, strategic case management, and advocacy where required. Advise clients on legal risks and potential challenges, including judicial review, and provide mitigation strategies. Represent the council in court, tribunals, and key stakeholder meetings. Manage a busy caseload independently, ensuring deadlines and service standards are met. Key Skills & Experience Strong experience in housing law within a local authority or public sector setting. Proven ability to manage complex litigation and casework, including advocacy where appropriate. Experience advising on judicial review and public law risks. Ability to manage a high-volume caseload autonomously. Excellent communication skills, with the ability to deliver clear, practical legal advice to non-legal stakeholders. Essential Requirements Qualified Solicitor, Barrister, or Legal Executive (UK qualified). Why Apply? Competitive hourly rates Hybrid working model Immediate start available Opportunity to work on complex and impactful local authority matters Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Planner/Administrator £32,024 Full Time Based in Feltham Mon – Friday – 40 hour week - Hybrid About Lampton Group Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. We are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas: About the Job To deliver an effective planning and administrative function supporting maintenance, planned works, repairs and property-related services. The postholder will coordinate workforce scheduling, manage operational systems, and act as a key liaison between residents, clients, contractors, suppliers and internal teams to ensure that all works are delivered on time, efficiently and to a high standard of customer satisfaction. The role is pivotal in ensuring seamless service delivery through proactive scheduling, effective communication, strong organisational skills and continuous improvement of processes. Key Responsibilities: - Utilise IT systems to create and manage job orders, schedule appointments, and maintain workforce diaries. Implement dynamic work scheduling, planning activities in advance and adjusting in real time to maintain productivity and meet performance targets. Ensure operatives have a full and balanced workload, reallocating work where required and integrating emergency and urgent repairs. Monitor team and trade capacity to ensure emergency, urgent and routine works are delivered within target timescales. Arrange follow-on works for multi-trade jobs, ensuring clear communication with residents regarding duration and appointments. Follow up out-of-hours emergencies to ensure completion information is recorded and further works arranged where required. Support pre-inspection and post-inspection diary management for maintenance officers and supervisors. Communication & Customer Service Act as first point of contact for residents, leaseholders, clients, suppliers and contractors. Provide clear, accurate and timely information regarding job status and appointments. Proactively contact residents to reschedule appointments where required and minimise appointment failures. Maintain active communication with field operatives to resolve disruptions and prevent unproductive time. Assist in responding to complaints, councillor enquiries and service-related queries. Deliver a consistently high standard of customer care aligned to organisational values. Administration & Systems Maintain and update electronic and manual systems including job orders, status changes, variations and appointment amendments. Prepare project files and documentation prior to commencement of works. Support onboarding of third-party contractors and suppliers in line with procurement procedures. Provide administrative support to meetings, projects and operational activities. Ensure compliance with Health & Safety regulations and company policies Support organisational change initiatives within the planning and administration function. Performance & Continuous Improvement Identify risks to service delivery early and escalate where appropriate. Monitor scheduling performance and contribute to achieving 100% on-the-day completion targets. Suggest improvements and innovations to enhance operational efficiency. Work collaboratively across departments to ensure cohesive processes and service excellence. Undertake any duties consistent with the objectives of the role. Previous Experience and Skills Required: Essential Proven experience in work planning, scheduling or project administration within a maintenance or property environment. Experience using scheduling tools and IT systems to manage diaries and workforce activity. Strong customer service experience within a fast-paced environment. Excellent IT skills including MS Office (Word, Excel) and relevant planning software. Ability to prioritise workload and work under pressure while maintaining accuracy. Strong communication skills (written and verbal).Desirable Experience within a social housing repairs environment. Understanding of construction trades, materials and maintenance processes. Knowledge of systems used in housing repairs and maintenance. Awareness of relevant building and housing regulations (e.g., Decent Homes Standard, H&S, Fire Safety, Asbestos). Relevant vocational qualification (Apprenticeship / NVQ Level 2–3 or equivalent experience). Personal Attributes Highly organised with strong attention to detail. Solution-focused and analytical approach to problem solving. Self-motivated with ability to work independently and as part of a team. Professional, resilient and adaptable. Committed to continuous learning and service improvement. Demonstrates integrity, fairness and commitment to equality and inclusion In return Lampton Group will offer you We offer annual pay reviews and incremental pay increases 23 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Compliance & Planning Officer £32,732 Full Time Permanent Mon – Friday – 40 hour week - Hybrid working About Lampton Group Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. We are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas: About the Job To work with internal and external supply chain partners to ensure that all works are carried out in accordance with Lampton Services requirements, and statutory obligations. You will plan and coordinate compliance works within agreed timescales. The role will support the management team to provide up-to-date reporting information for Lampton Homes and LBH reporting on healthy homes, KPI’s, risks, challenges and successes. Undertake the work planning function for a group of maintenance operatives utilising a range of IT systems to ensure that all appointed jobs are carried out on time and that there are effective communications with customers. Work collaboratively with all stakeholders to deliver a safe environment for all customers Carry out other administrative and data handling functions as instructed by the Supervisor, including updating all systems information, addressing queries from the Customer Service Centre. This list is not exhausted of all duties and responsibilities Key Responsibilities: - Monitor and plan servicing programmes and planned works relating to statutory health and safety compliance ensure they are delivered on time and to the required standards ensuring that all necessary paperwork is always in place, including corresponding to residence with findings from the report from the surveyors Plan, coordinate and arrange all works having due regard to LS and LBH contractual obligations and administer such work in a spirit of mutual co-operation and trust. Monitor relevant contractors and operatives to ensure delivery against timescales, specifications, Responsible for verification of works completed. Oversee and arranging a programme of post inspections to confirm identified works have been completed in line with suppliers' contractual agreements Identify opportunities to enhance operational performance and customer excellence through continuous improvement of processes, procedures and systems. Ensure accurate and timely completion of all paperwork/electronic updates are received and logged. Review and respond to contractors’ applications for payment, in accordance with contract conditions. Ensure all completed works is recorded and available for upload into the client’s management system Engage with residents to seek their views, use feedback to ensure continual improvement and high levels of customer satisfaction. To display a high level of customer care when dealing with enquiries from tenants and leaseholders and contribute positively towards a high-quality customer focused service. Administrate Leaseholder consultation where required These duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities within the company, commensurate with the grading of the post, without changing the general character of the post. Ensure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil the requirements of your role. Previous Experience and Skills Required: NVQ level 2/3 GSCE’s grade A to D Building safety qualification Desired: Experience of collaborative working with colleagues to monitor and develop services and deliver change Previous experience of working in a Social Housing Repairs environment is desirable. Analytical and logical skills with excellent problem solving Good level of numeracy, literacy, written, oral and communication skills Experience of working within a customer facing role, delivering an outstanding customer experience In return Lampton Group will offer you: We offer annual pay reviews and incremental pay increases 23 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

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Are you an experienced and approved WCA assessor looking for greater flexibility and work-life balance? Join a forward-thinking team that values your expertise and supports your professional growth — all from the comfort of your own home. Whether you're looking for full-time stability or part-time

Shape Your Career with TMC – Emergency Radiologist Opportunity | Relocation Opportunity to Australia, New Zealand or Japan. Join Europe’s leading tele-radiology network and redefine your work-life balance while delivering world-class diagnostics from Australia.

Consultant Role – Emergency Medicine (Waterford).The Consultant will play a key role in:.Clinical leadership within the Emergency Department.Participating in departmental rotas and providing senior cover.Supporting service development, quality improvement, and clinical governance.Providing expert

As a Children’s Social Worker at Northamptonshire Children’s Trust, you’ll join a supportive learning culture, be able to influence change, challenge others and share your expertise. You will need to be experienced at court work and will be confident and capable enough to attend court on your

To supervise junior colleagues and line manage staff in specified workgroup. Your role will provide specialist input into multidisciplinary case conferences with specialist teams such as Orthopeadic, Vascular and Endocrine Medicine. You will be able to demonstrate empathy, resilience, a methodical a

If you would like to apply for this Interim Cancer Recovery Director position, please submit an up-to-date copy of your CV that supports the criteria set out in the person specification as well as your contact details, availability, and desired rate.

As an Associate Clinical Psychologist, your responsibility will be to bring together diagnostic details and assessment findings from the reports to produce clear written summary formulations. Work is completed flexibly around your own schedule — no rotas, no fixed hours. Fully remote, flexible wor

Therapy4kids is an award-winning private pediatric therapy practice based in South West London, specializing in Physiotherapy, Occupational Therapy, Speech and Language Therapy, and Clinical & Educational Psychology.We pride ourselves on providing hands-on, child-friendly therapy in a nurturing and

Contract type - Employed or Self Employed.We are seeking an experienced and compassionate.The ideal candidate will provide expert diagnosis, treatment, and management of skin, hair, and nail conditions, ensuring the highest standard of patient care in a comfortable and professional environment.Condu

Competitive rates paid into your Limited Company. Amazing rates of pay (Into your LTD Company). Flexibility around your current commitments.

Kent / Hybrid (3 days doing face 2 face in East-West Kent).Expected to last 3months with possible extension.The post holder will support the Head of Department and their team to ensure that the Specialist Assessment and Placements team’s work-streams are managed effectively through the Section 117

To ensure compliance with your responsibilities as laid out in the council’s health and safety policy and take an active role in promoting a positive health and safety culture.

Use your specialist knowledge to influence positive change for patients and Trusts. If you are an experienced clinician ready to extend your impact beyond the bedside and influence care at a strategic level, we would love to hear from you.

Regional Operations Director – South West to South East England.Adult Social Care - Learning Disabilities and Complex Needs.Up to £80,000 + Bonus + £6,000 Car Allowance.Remote with Extensive Regional Travel.Candidates must have held senior multi-site operational leadership experience within soci

The ability to influence through others and work effectively across complex stakeholder groups.

Are you an experienced and ambitious Domiciliary Care Manager looking for a genuine long-term career opportunity within a growing and award-winning organisation?.Alternatively - are you an experienced deputy manager with the right skills and knowledge to make an impact in this business?.Lastminute C

Specialist Occupational Therapist.Meath School, Chertsey, Surrey.Permanent contract, full-time position (35 hours/week); Monday – Friday; 42 weeks per year (term time plus three additional weeks during the school closure period including Saturdays as required.Generous leave of 10 weeks during the

To apply, please send your CV and a short cover letter outlining your relevant experience and why you’re excited about this role to tim.

Instant access to Wagestream - a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it. AvivaDigicareWorkplace+ you and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annu

Flexibility around your current commitments.

You will be able to demonstrate empathy, resilience, a methodical approach and an aptitude for problem solving using your own initiative. You will be expected to take an active part in Professional Development and Clinical Supervision, developing yourself, along with others in the team, including st

Amazing rates of pay (Into your LTD Company). Flexibility around your current commitments.

BUPA private healthcare to support your wellbeing.

If your application is of interest, we will arrange a confidential discussion to understand your goals, talk through suitable opportunities and guide you through the process of working in New Zealand, including registration and relocation. A genuine work-life balance with manageable workloads and mo

Your work will involve collaboration with various professionals and agencies to ensure the best outcomes for the children in your care. You will be an experienced qualified, registered social worker, who has completed your ASYE and have the commitment and passion to be at the forefront of delivering

Active collaboration with sales and customer service group to fully meet customer needs.

Fully Remote | Permanent | 8+ Hours Weekly | £190,000 – £210,000 FTE (Pro Rata).A unique opportunity for a Consultant Neurologist to join a digitally delivered specialist prescribing platform operating within an emerging therapeutic area.You will manage chronic neurological conditions within a s

Outstanding senior opportunity to join a Global agency with expertise that span medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle.By blending scientific rigor, agile operational models, and future-ready technologies, they partn

As a clinical pharmacist at Interface Clinical Services, an IQVIA business, your responsibilities will include aiding practices with clinical tools, identifying opportunities for clinical reviews, ensuring adherence to protocols, and fostering awareness of Interface Clinical Services within primary

You'll receive outstanding training and support to ensure you are the best you can be in your new Disability Assessor role!. You’ll listen to their experiences, ask questions and use your insights to produce a factual report to help the Department for Work and Pensions (DWP) determine their eligib

Competitive rates paid into your Limited Company. Amazing rates of pay (Into your LTD Company). Flexibility around your current commitments.

Work flexibly around your NHS role, choose when and where you work, and benefit from excellent administrative support.

Exciting Opportunity for Mammographers!.We’re currently on the lookout for skilled and motivated.Monday to Friday, 9:00am – 5:00pm.Full-time, weekday-only role – great work-life balance.This is a fantastic opportunity to become part of a supportive diagnostic team, delivering high-quality pati

Work with children and young people with acute mental health presentations including self-harm, suicidal ideation, low mood and psychotic symptoms and providing support to other members of the team in managing this group during periods of crisis. The final job plan will vary according to the success

A leading independent Pharmacy Group in the UK are looking for a qualified Pharmacist or a newly qualified to support with Pharmacy first and enhance service delivery to the local community.