Zendesk jobs in Harrow

... Zendesk tickets for AR within agreed SLA's- Fulfilment of ad hoc duties as neededAccounts Payable (AP): - Oversight of the purchasing system Docuphase- Management of the specialized food ordering ...

Customer Support Officer (Shift based) - Key Responsibilities: - Responding to support cases in the Zendesk tool and phone calls as required- Assisting Trust Payment's customers during the ...

Addressing Zendesk inquiries and resolving issues related to orders, including returns and damages. * Offering guidance on product-related, health, and beauty inquiries via email and sometimes by ...

Process Zendesk tickets for AR within agreed SLAs * Handle ad hoc duties as required Accounts Payable (AP): * Oversee the purchasing system Docuphase and specialized food ordering system ...

Efficient processing of Zendesk tickets for AR within agreed SLA's * Fulfilment of ad hoc duties as needed Accounts Payable (AP): * Oversight of the purchasing system Docuphase * Management of the ...

Efficient processing of Zendesk tickets for AR within agreed SLA's * Fulfilment of ad hoc duties as needed Accounts Payable (AP): * Oversight of the purchasing system Docuphase * Management of the ...

Use systems such as Piano and Zendesk to promptly resolve customer issues, collaborating with our external customer service team (BCC) as needed. * Process new and repeat orders accurately and ...

Process Zendesk tickets for AR within agreed SLAs * Handle ad hoc duties as required Accounts Payable (AP): * Oversee the purchasing system Docuphase and specialized food ordering system ...

FreshChat, Zendesk, Twilio, Brevo, Stripe, and Metabase. * You'll rep

Proficient in Microsoft Office, Google Suite, Zendesk, and Solidus. Joining our client's team will provide you with a dynamic and collaborative working environment where your contributions will ...

Manage Zendesk tickets efficiently, resolving customer issues in line with SLAs. * Handle new customer takeover requests, PSTN upgrades, and appointment bookings, with a keen eye for upselling ...

Provide support to staff members with various workload and tasks Experience with SAP, Zendesk, Salesforce, Navision, or similar platforms is desirable! Our positions offer immediate starts, so if you ...

Managing Zendesk: filter and respond to all ticket submissions received through email, website, and social media (recipe, app and website queries, partnership and sales enquiries etc). * Processing ...

Knowledge of configuring and maintaining workflows in Helpdesk systems (e.g., JitBit, Zendesk). * Familiarity with Microsoft Azure. * Strong understanding of cloud database technologies and SQL

Experience using the Zendesk platform would be highly regarded or similar platforms. * Eligible to work in UK on a permanent basis.

You must have the following experience; · Contact centre/call centre experience · Live chat/Webchat experience - Zendesk desirable · Email management/customer support · Banking/Finance/Insurance ...

Ideally you also have experience using Shopify and/or a CX software (i.e Zendesk, Kustomer or Gorgias) but that's not essential - we'll get you up to speed. * You've got strong written and verbal ...

Managing Zendesk: filter and respond to all ticket submissions received through email, website, and Facebook (recipe, app and website queries, partnership and sales enquiries etc). * Processing ...

Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More...Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your ...

Experience with Acturis, Hubspot, Zendesk and Aircall * Understanding of insurance, and willing to specialise more * Excellent problem solving skills * Unafraid to be proactive in communication via ...

Have strong IT skills, including Microsoft programs, experience in Zendesk desirable. * Great communication and organisational skills. * A strong problem solver with a solutions-oriented approach

Manage and support the order and delivery process, through retail systems including Salesforce, Zendesk, Ordergroove & NETSUITE * Point of liaison between customer, warehouse and couriers to ensure ...

Technical skills: - Knowledge of Zendesk, Retail Pro, Salesforce Commerce Cloud. - Proficient in Microsoft Office Suite. - High level IT and analytical skills. Competencies: - Exceptional ...

Zendesk * Conga Composer and Conga Sign * A "one team" attitude and a continuous improvement mindset * Experience carrying out systems analysis and business process mapping * A commercial perspective ...